Business Administration, Management, and Operations Commons^™

Barriers Women Face At Work: A Cursory Review Of The Literature, Jessica Curran

Honors Program Theses and Projects

“Whether there are female leadership styles…is not really the right question. It is more important to ask why there has been so little attention paid to women leaders over the years as well as why the styles of leading more often exhibited by women are particularly useful at this critical moment in history” ~Charlotte Bunch

In the United States, women have been making steady gains in the workforce for more than 40 years (Ho, 2018).Despite this fact, women continue to face discrimination when it comes to leadership roles in the upper ranks of organizations (Ho, 2018). Noting these challenges, this …

The Lebron Effect: Is A Superstar Worth The Money?, Colin Josselyn

Honors Program Theses and Projects

Every industry has superstars. Whether it’s the entertainment industry, the music industry, or the sports industry, superstars are everywhere. Sports are perhaps where we most commonly see and pay superstar athletes the most. Some athletes drive fans to come and flood the area near the arena. These “superstar” athletes cause a buzz and can bring in more and more fans to spend money both inside and outside the arena. In this paper using a combination of qualitative and quantitative methodologies we research NBA superstar LeBron James and his possible impact on the franchises he plays for in the cities he …

The Opportunity Zones Program Provides High Returns On Investments, Kane Moran

Honors Program Theses and Projects

The Opportunity Zones Program is a new tax incentive established in the Tax Cuts and Jobs Act of 2017. The program aims to direct investors towards low-income communities in the United States by providing more attractive investment prospects. The end goal of the program is to disrupt the unhealthy trend of geographic inequality caused by a disproportionate number of investments being funneled to a select few areas of the U.S. On a large scale, the benefits include a more balanced economy across the entire nation, while also providing tax benefits for investors, which can contribute to a higher return on …

Collaboration And Identity Formation In Strategic Interorganizational Partnerships: An Exploration Of Swift Identity Processes, Paula Ungureanu, Fabiola Bertolotti, Elisa Mattarelli, Francesca Bellesia

Faculty Research, Scholarly, and Creative Activity

We investigate how collective identity formation processes interplay with collaboration practices in an inter-organizational partnership promoting regional innovation. We found that initial collaboration challenges are dealt with by setting up an early “swift identity” which is associated with material artifacts to increase its strength and stability (“swift identity reification”). However, as the partnership evolves, the reified identity becomes misaligned with partners’ underdeveloped collaboration practices. To ensure realignment, new attempts at reification are performed, as partners buy time for learning how to collaborate. Our findings contribute to extant identity research by proposing alternative (i.e. “swift” and “reified”) mechanisms of identity formation …

The Tenure Process: A Qualitative Content Analysis Of Tenure Standards And Application Processes At The Eight State Funded Universities In Mississippi, Claudia Parker

Honors Theses

The tenure application process is a very important period in any university faculty’s professional career and can be a very stressful event. The results of a faculty’s tenure application will determine whether they will have continued employment at their current university, if they will be required to take another probationary year, or if they will need to seek employment elsewhere. Due to how important this process is, any information associated with this process and the required documentation must be properly managed, easily accessible, and easy to understand. This qualitative analysis develops a list of best practices through a review of …

Cultural Intelligence In Business Settings, Tanner Wegrowski

Marriott Student Review

No abstract provided.

Non-Monetary Motivation In The Nonprofit Sector, Brianna Gulchuk

Senior Honors Theses

The nonprofit industry is currently in a state of flux. With the shifting dynamics of generations entering and leaving the workforce and the high turnover rates of volunteers, there is an increasing need for organizations to adjust current practices to hold on to skilled workers. This cannot be accomplished unless organizations make an effort toward sustainable motivational practices that train and retain their workers. This paper examines motivation strategies and how they can presently be seen in the nonprofit sector. There are also several practical applications of these motivational theories, referred to as motivational strategies, which will be presented. Special …

The Effect Of Website Quality On Repurchase Intention With The Mediation Of Perceived Value: The Case Study Of Online Travel Agencies In Vietnam, Huyen Pham, Thu Nguyen

Journal of Global Business Insights

The sharing economy is getting broader with its non-ownership assets, better use of resources, lower prices, and more customized products (Belk, 2014). In tourism industry, the development of the sharing economy involved the emergence of online travel agencies (OTAs) who are intermediates between services providers and consumers, provide accommodations, transport services, food and beverages services, tour guide services, etc. (Skalska, 2017). Recently, Vietnam has experienced a rapid growth in the number of users booking tourism products and services through OTAs. Playing such an important role in the tourism market, it is essential for OTAs to retain customers which later bring …

Building International Business Competencies, Human Capital, And Service Capabilities: A Study Of Emerging Market Professional Service Small-And-Medium-Sized Enterprises, Nicholas Mathew

ETD Archive

Prior research has shown that a firm’s intangible resources are an important source of sustainable competitive advantage. This dissertation focuses on the intangible resources of Professional Service Firms that are Small and Medium-sized Enterprises (PSF SMEs) from an emerging market (namely India). PSF SMEs from emerging markets (such as India) are expanding globally and are attempting to compete with developed country market firms. This research study examines the factors that allow these PSF SMEs to compete successfully in the global marketplace. Examining these factors will enable developed country market firms as well as other emerging market firms to better understand …

Sustainable Wealth Creation: Applying Instrumental Stakeholder Theory To The Improvement Of Social Welfare, Thomas M. Jones, Jeffrey S. Harrison

Management Faculty Publications

This chapter briefly reviews core ideas and research results in the existing instrumental stakeholder theory (IST) literature and then applies the IST concept to the simultaneous pursuit of two objectives—advancing social welfare, the presumed goal of morally legitimate social systems in general, and preserving the key elements of shareholder wealth enhancement—the traditional goal of the corporation. In so doing, we expand the range of ethical approaches to IST beyond deontological principles (e.g., treat stakeholders fairly; be trustworthy in dealing with stakeholders) present in extant versions of IST, to a consequentialist focus (i.e., a utilitarian concern for “the greatest good for …

Passing The Baton: A Comparative Analysis Of The Ceo Succession Of Walmart And Exxon Mobil, Anna K. Seale

Senior Honors Theses

The purpose of this study was to compare the CEO succession of Walmart and Exxon Mobile with the commonly accepted best practices within the CEO’s distinguishable attributes and roles. The succession of executive leadership within any organization is inevitable. Research speaks to the importance of both strong executive leadership and CEO succession plans to allow for sustainable success within an organization. The researcher examined the literature on commonly accepted best practices of CEO succession as well as the importance of them. The executive successions of Walmart and Exxon Mobil were examined in light of the history of executive succession planning. …

Segmentation Of Quantity Surveying Professional Services For Focus Strategy And Diversification, Michael Adesi, De-Graft Owusu-Manu, Frank Boateng

Articles

Purpose – Notwithstanding that numerous studies have focused on strategy in quantity surveying (QS) professional service firms, there is a paucity of investigation on the segmentation of QS professional services. The purpose of this study is to investigate the segmentation of QS services for diversification and a focus strategy formation.

Design/methodology/approach – This study adopts the positivist stance and quantitative approach in which a simple random sampling technique was used to select participants. In total, 110 survey questionnaires were administered to registered professional QS, out of which 79 completed questionnaires were returned for analysis.

Findings – The paper identifies three …

Motivational Factors Of Telework, Arlene J. Nicholas

Faculty and Staff - Articles & Papers

This chapter discusses telework as a motivational option for workers and employers. Telework can be performed as a supplemental or a full-time employment opportunity for local, regional, or global work. Teleworkers must be self-starters, able to work with minimal supervision, and in some cases, rely on technological communications for professional interactions. Teleworkers can enjoy flexibility for work and personal responsibilities while organizations can gain more satisfied and productive employees. An overview of telework's motivational benefits, incentives, and organizational examples for both employees and management are identified.

Critical Success Factors In Enterprise Resource Planning Implementation In U.S. Manufacturing, Justin Goldston

Walden Dissertations and Doctoral Studies

Organizational leaders have increasingly turned to enterprise resource planning (ERP) applications, also known as decision-support systems, to make their firms' operational, tactical, and strategic processes more efficient and effective in the changing global marketplace. High failure rates in ERP systems implementations make these projects risky, however. Most prior research on critical success factors for conventional ERP implementation has been on large enterprises, resulting in a gap in knowledge on these factors in the small and medium enterprises that constitute the majority of U.S. employer firms. A qualitative modified Delphi study with an expert panel of U.S. manufacturing consultants and 3 …

Employing Persons With Disabilities In Madagascar, Lila Hanitra Ratsifandrihamanana

Walden Dissertations and Doctoral Studies

In Madagascar, the barriers to persons with disabilities' employability are multifaceted and relate to accessibility, funding, attitudes, and policies. Managers lack knowledge on disability and still perceive disabled persons as incompetent and associate them with costly accommodation needs. The purpose of this qualitative case study was to examine the management strategies and leadership styles that managers could use to enhance the employability chances of persons with disabilities. The conceptual framework featured the concepts of empowerment, employability, disability identity, and relevant transformational leadership theories. Semistructured interviews were conducted with 28 managers in private companies, institutions, cooperatives, and organizations in 3 regions …

Instrumental Stakeholder Theory Makes Ethically Based Relationship Building Palatable To Managers Focused On The Bottom Line, Jeffrey S. Harrison, Will Felps, Thomas M. Jones

Management Faculty Publications

We appreciate the opportunity to engage in this dialogue with Weitzner and Deutsch (2019) to clarify the meaning and intent of some of the arguments found in our article, “How Applying Instrumental Stakeholder Theory Can Provide Sustainable Competitive Advantage” (Jones, Harrison, & Felps, 2018). We are grateful for the high praise from the authors regarding the rigor and logic of our applications of resource-based criteria to instrumental stakeholder theory (IST). We begin this response by highlighting a few areas of agreement, followed by some points where we disagree.

Stakeholder Theory, Robert A. Phillips, Jay B. Barney, R. Edward Freeman, Jeffrey S. Harrison

Management Faculty Publications

Though there is clearly a “family resemblance” to the work that is typically done under its bailiwick, stakeholder theory continues to resist precise circumscription. Like the organizations it attempts to understand, the boundaries of the theory remain contentious. While various attempts have been made to clearly define the parameters of stakeholder theory (i.e., Clarkson Center for Business Ethics, 1999; Donaldson & Preston, 1995; Freeman, et al., 2010; Jones & Wicks, 1999; Phillips, 2003; Phillips, Freeman & Wicks, 2003), none of these efforts has gained universal acceptance. The following, which combines ideas from a variety of well-known sources (Freeman, 1984; Freeman, …

Business Strategy For Potential Sustainability Organizations Of The Future, Randall Duffield

Williams Honors College, Honors Research Projects

The exponential acceleration of globalization in the modern economy has resulted in the creation of new, unexpected job positions. This article explores the possibility of merging strategic business practices with a potential sustainability effort in plastic removal from the world's oceans. Though the current paradigm of political involvement relegated research to focus on a governmental position, the research and organizational methods could, and should, be applied to future private market endeavors in the same field.

Involving Patient/Family Advisors And Advisory Councils With Patient And Family Engagement, Cortney D. Forward

Walden Dissertations and Doctoral Studies

Health care consumers are under-represented in literature when defining patient and family engagement. The proportion of people living longer is rapidly growing. Future research is needed to evaluate which strategies of patient and family engagement are most useful in real-world health care settings for patient and families. The purpose of this study was to describe the lived experiences of patient/family advisors working within patient family advisory councils at an academic medical center in the Midwestern United States. The conceptual framework is based on Greenleaf's servant leadership and Bass's transformational leadership. The research questions examined how patient/family advisors describe patient and …

The Relationship Between Polychronicity And Social Networks: A Mixed-Methods Study Of Research And Development Professionals, Fabiola Bertolotti, Elisa Mattarelli, Janet Dukerich

Faculty Research, Scholarly, and Creative Activity

How do knowledge workers interact with their colleagues when organizations increasingly ask them to work on multiple activities, projects and working spheres simultaneously? Given the importance of social networks for individual and organizational success, in this study we explore the relationship between individual preferences for engaging in multiple tasks simultaneously (individual polychronicity), the perception of the organization’s demands in terms of engaging in multiple tasks simultaneously (organizational polychronicity), and centrality in instrumental networks. Adopting a mixed-methods approach, we collected data from knowledge professionals in a research and development (R&D) unit. Our results show that both individual and organizational polychronicity were …

Project Management In Libraries, Jennifer A. Bartlett

Library Faculty and Staff Publications

This issue's "New and Noteworthy" column focuses on several books, journal articles, and websites that will serve as an introduction to project management in library and information organization settings.

"We Just Treat Everyone The Same": Lgbtq Aquatic Management Strategies, Barriers And Implementation, Austin R. Anderson, Eric Knee, William D. Ramos, Tiffany Monique Quash

International Journal of Aquatic Research and Education

This study examined the management of aquatic venues in a number of areas (facilities, programming, human resource management, marketing, policies) as it pertains to LGBTQ participants and participation. The study utilized in-depth semi-structured interviews with 16 aquatic managers to examine steps that are currently being taken (or lack thereof) when it comes to creating environments that are perceived to be open, or closed, to LGBTQ participants. A grounded theory-based process of data collection and analysis resulted in emergent themes. These themes included: (a) gendered spaces, (b) non-aquatic initiatives, (c) staff knowledgeability, (d) departmental and organizational mission, (e) aquatic-specific programming and …

Leadership Development: A Study Of Elon Musk, Ryan H. Yauney

Marriott Student Review

As one of the most prolific businessmen of our time, Elon Musk is the epitome of a successful leader. Not only has Elon Musk succeeded in the entrepreneurial realm with his many profitable startups, but he has been able to guide these companies along their paths of massive growth and into the national spotlight. This article discovers which key attributes of Musk help him thrive, and how developing a company’s office culture can produce similar attributes in their own management.

Supervision In The Workplace (Clayton), Sheryne Southard, Christie Burton, Bryan Labrecque, Xueyu Cheng, Elnora Farmer

Computer Science and Information Technology Grants Collections

This Grants Collection for Supervision in the Workplace was created under a Round Ten ALG Textbook Transformation Grant.

Affordable Learning Georgia Grants Collections are intended to provide faculty with the frameworks to quickly implement or revise the same materials as a Textbook Transformation Grants team, along with the aims and lessons learned from project teams during the implementation process.

Documents are in .pdf format, with a separate .docx (Word) version available for download. Each collection contains the following materials:

• Linked Syllabus
• Initial Proposal
• Final Report

Making Matters Worse By Trying To Make Them Better? Exploring Vicious Circles Of Decision In Hybrid Partnerships, Paula Ungureanu, Fabiola Bertolotti, Elisa Mattarelli, Francesca Bellesia

Faculty Research, Scholarly, and Creative Activity

Our research is concerned with how and why vicious circles of decision occur in hybrid partnerships. The literature reports three types of decision dysfunctions that can alter the trajectory of multi-stakeholder collaborations: escalation of commitment, procrastination and indecision. While previous studies focused on one dysfunction at a time, we inquire about cases in which dysfunctions coexist and interact in the same partnership. Employing multiple sources of qualitative data, we conducted a longitudinal field study in a cross-sector partnership that co-created and managed a science park. We offer an in-depth account of ‘vicious circles of decision’ in which partners’ attempts to …

Practical Management Or Practical Magic: A Conversation With Lance Werner And Julene Jones. Managing Dysfunctional Environments, Julene L. Jones

Library Presentations

Presentation and discussion on the topic of working in or managing dysfunctional environments.

Immigrant Entrepreneurship: An Account Of The Korean Experience, Wallace T.F Taylor

Engaged Management ReView

This research account reports conclusions from a small group of interviews done with Korean-American entrepreneurs located in three ethnic enclaves near Atlanta, GA. The purpose of this research is to further knowledge in immigrant entrepreneurship. Methodology comprised seven one-hour interviews conducted with first generation business owners (one male and six female) in three enclaves in Atlanta. The research used qualitative design and focused on answering three important questions: How do Korean entrepreneurs discover and exploit opportunities to develop business, how does this sample describe their experiences in the studied enclaves, and how might espoused cultural traits and business skills affect …

Corporate Social Responsibility: Examining The Effects Of A Lean And Green Supply Chain On Bottom Line Costs And Market Valuation, Sharon Maskin

Senior Theses

This paper examines the link between a firm’s adoption of Corporate Social Responsibility (CSR) practices and the resulting monetary benefits. Specifically, it addresses four major areas of business operations that present great opportunities for supply chain cost reduction and a simultaneous decrease in environmental impact. These four areas include traditional/open-loop supply chains, product packaging waste, pollution at the manufacturing site, and logistics inefficiencies. The paper then identifies several business cases in which companies have addressed several environmental issues and driven down bottom-line costs in each of the four areas through innovation and increased resource productivity. Along with cost benefits, it …

The Value Of The Global Supply Chain & Operations Management Capstone Consulting Course On Graduates Careers, Ashley Kathleen Hannon

Senior Theses

The University of South Carolina’s Global Supply Chain & Operations Management [GSCOM] program in the Management Science Department has witnessed incredible growth and success throughout its first ten years as a major in the Darla Moore School of Business. The crown jewel of the GSCOM program is the Capstone project, a consulting course offered for program seniors. This thesis paper examines the value of the Capstone program through analysis of results from a graduate survey. The survey was administered to graduates from the 2013-2017 classes, and aims to capture the value that Capstone had on the first year of each …

Book Review: How Will You Measure Your Life? By Clayton M. Christensen, James Allworth, And Karen Dillon, Tanner Hafen

Marriott Student Review

No abstract provided.