Business Administration, Management, and Operations Commons^™

Healthcare Management Primer, Students Of Health Management 721.01 (2017), University Of New Hampshire, Mark Bonica

Open Educational Resources

This primer was written by students enrolled in HMP 721.01, Management of Health Care Organizations, in the Health Management & Policy Program, College of Health and Human Services, University of New Hampshire. This course was taught by Professor Mark Bonica in Fall 2017.

Videogame Developers Among 'Extreme Workers': Are Death Marches Over?, Marie-Josee Legault, Johanna Weststar

Management and Organizational Studies Publications

Purpose: The videogame industry is a work environment that is emblematic of O’Carroll’s (2015) encompassing model of a 24/7/365 working time model of flexibility. We use O’Carroll’s model to challenge two myths about videogame developers (VGDs): the long hours of work are in fact unpredictable hours, and flextime HR programs do not allow for real control over working hours.

Design/methodology/approach: We use a mixed methods approach (international online survey and 100 Canadian interviews) to analyse the case of VGDs - a different, but similar type of worker to the IT workers analysed by O’Carroll.

Findings: We can generalize O’Carroll’s model …

Imsa360: Fall 2017, Imsa Fund

IMSA Fund Reports

Welcome to the 2017-2018 school year! It’s a special academic year in that we begin the school year with a full budget! Over the past three years, our colleagues in public schools (K-12), who are under the Illinois State Board of Education (ISBE), began their school year with a full budget while IMSA and the rest of the universities, which are under the Illinois Board of Higher Education (IBHE), began and operated most of the past two years without a full budget.

Excerpt: From the President

Interfaces Of Strategic Leaders: A Conceptual Framework, Review, And Research Agenda, Zeki Simsek, Ciaran Heavey, Brian Curtis Fox

Publications

Interfaces are of growing importance for theorizing and testing the influence of strategic leaders on firm behavior and actions. But despite their relevance and ubiquity, the lack of a commonly accepted definition and unifying framework has hindered researchers’ ability to take stock, synthesize, and systematize extant knowledge. We first develop an encompassing definition and organizing framework to review 122 prior studies across three decades. We then chart promising directions for future research around three concepts central to the framework and review: (1) Why do interfaces occur? (2) What happens at these interfaces? and (3) What are the impacts of interfaces? …

Current Thinking On Counteroffers: A Survey Of Rewards And Hr Professionals, Dow Scott, Thomas D. Mcmullen

School of Business: Faculty Publications and Other Works

Developing a counteroffer strategy and a related set of administrative guidelines is a timely and essential topic for several reasons. First, a confluence of economic, technological and social forces is reshaping work and employment relationships in a very tight labor market. Unemployment rates have dropped to less than 4.5%, a level that has not been seen since the 2008–2009 recession. Unemployment rates are even lower for science, technology, engineering and math (STEM) jobs and leadership positions, making it even more difficult to attract and retain employees in these jobs.

Assessment Of Minimum Viable Product Techniques: A Literature Review, Mohammadsaleh Saadatmand

Engineering and Technology Management Student Projects

Although the minimum viable product (MVP) concept provides a means to test ideas and hypothesis at early stages, it does not indicate that it is easy to build. MVP tests whether your idea solves a real problem that customers are willing to pay for. In order to reach the stage of building a product that people want to use and pay for, we need to make sure product passes certain tests. In turn, MVP techniques/methods are designed not only to test technical questions about the product, but also to assess the viability of business model hypothesis. Once the hypothesis that …

Wine Tasting Room, Touraj Goudarznia, Kyle Kniffin, Ali Alkhafaji

Engineering and Technology Management Student Projects

The Purpose of this project is to renovate an abandon building already located on the CPI winery property and turn it into a wine tasting room. The CPI winery, located right here in the Willamette valley has been bottling and selling wine to the general public for the past five years. They have built a loyal customer base all around the country but look to expand their footprint by opening a brand new tasting room. 52 days after the approval from the owner of the winery to move forward with the project CPI wines will be celebrating a news year’s …

Cash Versus In-Kind Transfers: Comparative Differences And Individual Best Practices To Benefit Recipient Communities, Sarah Wicker

Senior Honors Theses

This research paper seeks to compare cash and in-kind transfers in the context of foreign poverty aid to determine which transfer style is most beneficial and to evaluate long-term best practices of each kind to more positively benefit the recipient communities. It does this by comparing arguments for and against each transfer model. The first argument discusses the differences in distribution costs between the two models. The second compares the cash transfer’s strong concept of choice with in-kind transfer’s typical style of controlled consumption of goods. The second argument discusses the timing and impact of targeting communities in connection to …

Clusters In The Wilderness: Knowledge Spillovers Based On Outdoor Recreation, Jack Marr

Management Faculty Publications and Presentations

Smaller cities like Boise wishing to reap the benefits of clusters should play to their strengths, and creating an urban ecosystem conductive to high-trust informal social interaction may be one underexplored area of competitive advantage. In my research, I examine how widespread participation in informal, high-trust, non-work activities can lead to increased knowledge spillovers in the formal economy and drive increased and sustainable economic success by looking at outdoor sports interactions between key players in the economy around Boise, Idaho. In this paper, I look at background factors and examine the literature, and provide initial analysis.

A Simulation For Managing Complexity In Sales And Operations Planning Decisions, Scott Duhadway, David Dreyfus

Business Faculty Publications and Presentations

Within the classroom it is often difficult to convey the complexities and intricacies that go into making sales and operations planning decisions. This article describes an in‐class simulation that allows students to gain hands‐on experience with the complexities in making forecasting, inventory, and supplier selection decisions as part of the sales and operations planning process. The activity may be run during one class period and is flexible enough to accommodate almost any class size. During the simulation, students may apply forecasting techniques, inventory management concepts, and supplier selection processes, while experiencing the effects of supply chain disruptions. This simulation is …

Newsletter Fall 2017, College Of Business And Information Systems

BIS Newsletter

No abstract provided.

Alternative Business Structures: Good For The Public, Good For The Lawyers, Jayne R. Reardon

St. Mary's Journal on Legal Malpractice & Ethics

There has been a shift in consumer behavior over the last several decades. To keep up with the transforming consumer, many professions have changed the way they do business. Yet lawyers continue to deliver services the way they have since the founding of our country. Bar associations and legal ethicists have long debated the idea of allowing lawyers to practice in “alternative business structures,” where lawyers and nonlawyers can co-own and co-manage a business to deliver legal services. This Article argues these types of businesses inhibit lawyers’ ability to provide better legal services to the public and that the legal …

Implications In Implementing Self-Managed Teams In Organizations, Aayushi Gupta, Alex Tacco Melendez, Janet Rosenthal, Lipishree Vrushabhendra

Engineering and Technology Management Student Projects

Over the past few decades, organizations have developed workplace teams that are multi-faceted, diverse and classified or divided by objective. These teams are essentially turning out to be instrumental in innovation and change in organizations. One such work team that has evoked interest in the recent past is the self-managed team. The design, structure and performance of self-managed teams varies from the other teams significantly. Nevertheless, these teams like the other workplace teams share common benefits such as increased knowledge and skills, synergy and commitment. The main difference lies in the way these teams work. The objective of this research …

Virtual Teams : Boon Or Bane?, Krishna Priya Muraleedharan, Satvik Vishnubhatta, Smitha Mandhani, Unmesh Deodhar

Engineering and Technology Management Student Projects

A virtual team is a group of people who work together across time, space and organizational boundaries.Virtual teams came into existence as the work expertise is distributed globally and it provides more flexibility to the employees. The members of a virtual team have varied skills and they work towards achieving a common goal.

To explain the challenges faced by virtual teams we have studied research papers and case study for whom the only economically and practically means of communication was asynchronous and synchronous computer-mediated communication. This research paper highlights the challenges of making and keeping trust in a virtual team …

Dilemmas In Not Invented Here Syndrome, Surekha Chanamolu, Shihab Hanayneh, Lennae Misiewicz, Marthed Mohammed, Jacqueline Nayame

Engineering and Technology Management Student Projects

Not Invented Here syndrome has many negative effects on the performance of companies. However, there are several ways companies can work to overcome NIH syndrome. Some of the most important aspects when it comes to identifying and overcoming NIH syndrome include performance and communication, optimal performance and tenure, the absorptive capacity paradox, intra-organizational communication, experience with external knowledge, and poorly balanced incentive systems. NIH syndrome typically begins when a company feels that their identity is threatened and therefore they reject information from other companies or organizations. The focus of this paper is to address the manifestations, causes, and consequences of …

Optimizing Student Workforce Scheduling At Psu Office Of Information Technology (Oit), Agam Ebramsyah, Aishwarya Joy, Cody Miller, Jake Stevens, Priyanka Patil

Engineering and Technology Management Student Projects

A significant challenge for businesses of any size, is generating a work schedule that ensures adequate personnel coverage to ensure all aspects of the business are properly staffed, while preventing waste produced from having an excess number of employees working at a given time. The decision to manually create spreadsheets and work schedules that take into account availability, staffing requirements, and cost efficiency can become overwhelming and labor intensive. For Portland State University's Office of Information Technology (OIT), there is a significant challenge in scheduling student workers, while ensuring staffing requirements are met, student work hour restrictions are observed, and …

Organics To You - Optimization Of Produce Bins, Rassaniya Lerdphayakkarat, Chuan Chieh Lu, Jon Roschke, Juliana Suzuki, Jessie Truong

Engineering and Technology Management Student Projects

Organics to You (www.organicstoyou.org ) is a produce delivery company that focuses on bringing organic local food from local farms straight to the homes, schools, and businesses of its clients. Each week a "Small Bin" is created using different varieties of local produce from various farms. Customers receive a bin that contains 12-14 varieties of produce with 2-6 "servings" of each variety (e.g., 1 melon, 4 apples, 1 head of lettuce, 2 lbs potatoes, etc).

Our objective is to optimize the contents of the “Small Bin”. The decision we want to make is how much of each variety do …

Optimizing Distributed Energy Resources On A Distribution Feeder, Bill Henry, Stephen Macdonald, Nicole Wehner, Gabe Mcbride, Tyler Groth

Engineering and Technology Management Student Projects

The purpose of this study is to optimize a set of distributed energy resources (DERs) on an electric utility distribution level feeder. A DER is a decentralized resource, usually located at end-use electric utility customer sites, that stores or generates electricity – such as batteries and rooftop photovoltaic solar, or in the case of demand response, in which the utility has the ability to manage electricity consumption to the benefit of distribution grid operation. The aggregation and optimization of a set of DERs of disparate operating characteristics, over a period of three years is performed and the methods employed explained. …

Is Every Tweet Created Equal? A Framework To Identify Relevant Tweets For Business Research, Thad Chee

Information Technology & Decision Sciences Theses & Dissertations

It is a life or death matter for a firm to observe its environment and identify new threats or opportunities quickly. Information technology has increased firm’s speed and agility in responding to environmental changes. Social media offers a vast and timely source of environmental information that firms can readily use gauge public sentiment. Twitter is a high-speed service that allows anyone to “tweet” a message to any interested parties. Firms can access near instantaneous changes in the public mood about any topic by using Sentiment Analysis. These topics range from predicting equities prices to predicting election outcomes. A gap exists …

A Longitudinal Study Of The Effects Of Cognitive Awareness Training On Transaction Processing Accuracy: An Introduction To The Ace Theoretical Construct, John Townsend

USF Tampa Graduate Theses and Dissertations

This study examines the impact of Cognitive Awareness training on transaction processing accuracy rates within the US Financial Services Industry. Grounded in the theories of Inattentional Blindness and Error Management Culture, this paper supports and extends both theories through the development of a new theoretical construct. The ACE Construct is a novel approach that combines cognitive science, organizational development, and operational efficiency practices into a single approach designed to improve transaction processing accuracy. The study involved the design and implementation of a novel training program, with performance data observations sampled over seven months, to evaluate the impact of Cognitive Awareness …

The Role Of Job Engagement For Employees In Ensuring Customer Loyalty: Applied Research In A Sample Of Private Iraq Banks, Saad Ali Al-Anzi, Rana Nasser Sabr

Journal of Economics and Administrative Sciences

The current research aims at highlighting the role of engagement of a sample of employees who works in some of the Iraqi private banks in terms of their interaction , commitment and enthusiasm and the positive impact they own regarding their job and devote their efforts to achieve the core purpose which is customer loyalty. The problem was expressed through a number of intellectual and practical questions. In order to achieve the aim of the research the quantitative analytical method was used depending on a questionnaire as a basic tool to collect research data and the qualitative survey method depending …

Vungle Inc. Improves Monetization Using Big-Data Analytics, Bert De Reyck, Ioannis Fragkos, Yael Gruksha-Cockayne, Casey Lichtendahl, Hammond Guerin, Andre Kritzer

Research Collection Lee Kong Chian School Of Business

The advent of big data has created opportunities for firms to customize their products and services to unprecedented levels of granularity. Using big data to personalize an offering in real time, however, remains a major challenge. In the mobile advertising industry, once a customer enters the network, an ad-serving decision must be made in a matter of milliseconds. In this work, we describe the design and implementation of an ad-serving algorithm that incorporates machine-learning methods to make personalized ad-serving decisions within milliseconds. We developed this algorithm for Vungle Inc., one of the largest global mobile ad networks. Our approach also …

Hbcu Technology Transfer Supply Chair Networks’ Sustainability: Budget Resource Planning Tool Development, Clovia Hamilton

Winthrop Faculty and Staff Publications

This study describes the development of a university technology transfer supply chain network sustainability tool that Historically Black Colleges and Universities (HBCUs) can use to become more self-reliant financially. HBCUs lag behind their peer non-HBCUs because historically they have been under-served and were originally established largely as teaching and blue collar trade schools. Increased involvement in research oriented activities such as technology transfer will likely enable HBCUs to grow into new or stronger research institutions. The literature review revealed several problem areas with non-HBCUs university technology transfer include a resource planning issues. These problem areas for non-HBCUs would be challenging …

2017-09-29 President's Message, Morehead State University. Faculty Senate.

Faculty Senate Records

Message from the president delivered to the faculty and staff on September 29, 2017.

Workarounds In Nonprofit Management: Counter Theory For Best Practices Innovation, Stuart C. Mendel

Journal of Ideology

One quiet aspect of the exercise of best practices in nonprofit operations settings is that managers typically must engage in creative problem solving to accommodate exceptions or unanticipated conditions. Problem solving may be perceived as situational until the frequency of the “workarounds” give pause to decision-makers, leading some to challenge the validity of the best practice. This essay uses inductive method inquiry drawing upon existing nonprofit management literature on best practices, workarounds and related topics. The essay posits that workarounds are an underappreciated component of nonprofit management theory.

2017-09-28 Statement From The Board, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Statement of the Board of Regents delivered to the faculty and staff on September 29, 2017.

2017-09-28 Agenda Book, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents for September 28, 2017. Included in the booklet are the meeting minutes for June 8, 2017 and August 24, 2017, diversity plan, and reports on property leases and service contracts.

Enhancing The Internet Of Things Architecture With Flow Semantics, Allen Ronald Deserranno

USF Tampa Graduate Theses and Dissertations

Internet of Things (‘IoT’) systems are complex, asynchronous solutions often comprised of various software and hardware components developed in isolation of each other. These components function with different degrees of reliability and performance over an inherently unreliable network, the Internet. Many IoT systems are developed within silos that do not provide the ability to communicate or be interoperable with other systems and platforms. Literature exists on how these systems should be designed, how they should interoperate, and how they could be improved, but practice does not always consult literature.

The work brings together a proposed reference architecture for the IoT …

What Factors During The Genesis Of A Startup Are Causal To Survival?, Gilbert T. Gonzalez

USF Tampa Graduate Theses and Dissertations

This research presents the results of a qualitative and quantitative investigation into what factors are present at time zero that increase the probability that a startup will achieve long term sustainability.

Survival rates for startups in the United States (U.S.) are disappointingly low and economically inefficient. The data shows that the U.S. clearly lags its peer countries in the survival rates of startups. The U.S ranked an unacceptable 11th of 14 among its peer countries in first-year survival rates in recent years. Startup failure does not only impact the entrepreneur; it also impacts creditors, vendors, community stakeholders, and employees. While …

Crashapp™ –Concurrent Multiple Stakeholder Evaluation Of A Dsr Artefact, Timothy M. Papp

USF Tampa Graduate Theses and Dissertations

The successful design, implementation, deployment, and use of mobile software applications is rare. While many mobile apps are developed, few succeed. This design science research project builds and evaluates CrashApp™, a mobile application that connects lawyers and clients before, during, and after car accidents. The effective, widespread use of this app depends on satisfying the needs of three groups of stakeholders – the end-users (clients), the owners (lawyers), and the software developers. The research objective is to investigate the key differences among the three stakeholder groups on evaluation criteria for mobile app success. Evaluation strategies and methods are selected to …