Business Administration, Management, and Operations Commons^™

The Impact Of Employee Engagement And A Positive Organizational Culture On An Individual’S Ability To Adapt To Organization Change, Jane D. Parent, Kathi J. Lovelace

Management Faculty Publications

The purpose of this paper is to explore the connections between employee engagement, positive organizational psychology and an individual’s ability to adapt to ongoing organizational change. We review the literature on individual adaptability, positive organizational psychology, and employee engagement and propose a model that suggests that a positive work culture enhances employee engagement and in specific cases leads to increased adaptability. Suggestions for future research are provided with the intent to further the academic research in this area.

The Celtic Way: Order, Creativity, And The Holy Spirit In The Celtic Monastic Movement, Fiona Leitch

Senior Honors Theses

The Celtic monastic movement lasted hundreds of years and is responsible for much of the spread of Christianity to the West. Much of the movement’s success can be attributed to the Celtic Christians’ understanding of the importance of the role of creative culture and order as well as an openness and responsiveness to the leading of the Holy Spirit. It is these three things working in tandem that influenced the success of the Celtic monastic movement. Although the movement ended a thousand years ago, it can offer guidance and wisdom for carrying out ministry today. A case study of Cuirim …

Performance Sports: An Excuse For Doping?, Vladislav V. Loenko

Business/Business Administration

The objective of this study is to determine what characteristics in high performance athletes are likely to create a desire to use a doping substance. After reviewing the works of notable scholars addressing similar concerns, research has helped to identify some of the prominent factors liable for this manifesto. This paper focuses on psychological determinants within highly competitive individuals, specifically those who have a predisposed desire for achievement, which correspond with a higher propensity to use performance-enhancing drugs. In order to effectively assess the findings for this hypothesis, its application is strictly devoted to performance sports.

Best Strategic Practices For Small And Medium-Sized Procurement Organizations, Peter O'Reilly

Publications

Presentation discusses best practices, goals and objective, and strategies, and for small and medium-sized procurement organizations.

Nonprofit Leadership: A Study Of Governance Changes Over Time, Daisha M. Merritt

Publications

This is a leadership study understood through board governance in nonprofit organizations. The study sought to discover if there were indicators of coercive institutional isomorphism occurring in human service nonprofit organizations in the United States. IRS 990 tax forms were compiled from 2008- 2012 to determine if there were increasing levels of reported governance practices. Methodology included factor analysis, comparison of means, trend analysis, and regression models. Results indicated that there is an overall trend of increasing reported practices of governance in human service nonprofit organizations. Board size is the most significant indicator associated with changes in reported governance practices. …

Considerations For Implementing A Hotel Revenue Management System, Akram Mahesh

UNLV Theses, Dissertations, Professional Papers, and Capstones

To fully understand and implement a revenue management system, hotel managers will need to research all aspects of a system, its requirements, and the hotel’s requirements to ensure that they are implementing a system that will work best for their property. This kind of research requires finding information in literature that is scattered in many locations. An owner or manager of a small to midsize hotel would need to invest a lot of time and energy into this process. Unlike giant companies like Marriott or Hilton, small to midsize independent hotels do not have the manpower to research and implement …

Customer Delight: How Do We Achieve It? Customer Service And Exceeding Expectations, Katherine Landahl

UNLV Theses, Dissertations, Professional Papers, and Capstones

Customer loyalty is one of the greatest marketing goals of any organization. Traditionally, the key to loyalty has been satisfaction. More recently, consumer delight has been linked as having a stronger connection to loyalty. This paper explores through a literature review, the connections between customer service, loyalty, satisfaction, and delight through the lens of the experience economy. Then, recommendations are provided for academics and hospitality professionals alike on how to delight customers through future research and front-line employee policies and procedures.

A Study On Employee Engagement Program In Full Service Hotel, You Han

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.

Impact Of Menu Designs And Personal Dietary Behaviors On Young Millennials' Restaurant Menu Choices, Yuan Tian

UNLV Theses, Dissertations, Professional Papers, and Capstones

The global prevalence of obesity has more than doubled since 1980. In response to this health crisis, the U.S. Food and Drug Administration finalized the Menu Calorie Labeling Rule in 2014. It requires that food service chains post Calorie information next to all food items on menus. Young Millennials aged 18-24 reportedly have poor dietary habits, which contributes to obesity rates. This on-line study surveyed 505 young Millennials to evaluate the relationship between young Millennials’ Calorie choices on restaurant menus and various factors, including menu design, personal dietary behaviors, and demographic characteristics. The survey data was analyzed using logistic regression. …

Exploring The Relationship Between Revenue Management And Hotel Loyalty Programs, Melissa Elizabeth Buckley

UNLV Theses, Dissertations, Professional Papers, and Capstones

Loyalty programs are a staple of the hospitality industry. As time progressed, there has been a shift among the structure of loyalty programs to not only reward the large spend of casino players, but also to compensate other frequent travelers of the hotel. As hotels continue to offer increasing benefits and compensation while reevaluating the tier structure of loyalty programs, research was necessary to discover if these loyalty programs are extracting the maximum revenue per guest and creating overall revenue for the hotel.

The purpose of the study was to uncover the relationship between revenue management and hotel loyalty programs. …

The Role Of The Integration-Responsiveness Framework In An International Branch Campus: A Case Study, Tammy Joy Silver

UNLV Theses, Dissertations, Professional Papers, and Capstones

Similar to multinational corporations, international branch campuses have the challenge of maintaining legitimacy in different cultural and regulatory environments across national borders. It is common for organizations to modify business practices when expanding operations abroad to respond to local demands and preferences based upon cultural expectations and regulatory requirements.

National culture is comprised of the underlying values, beliefs, and attitudes of a society that drives behavior and expectations (Hofstede, 1980). Differences in national culture determine the amount of local adaptation necessary to conduct business in a foreign country (Kostova & Roth, 2002). International branch campuses must also maintain quality assurance …

Scentsational Marketing In Business: A Study Of Scent Atmospherics, Jordan Thomas

Undergraduate Honors Theses

This research will evaluate a marketing tool called atmospherics. This tool, although very powerful in capturing a consumer’s interest through the use of memories and the overall aspect of buying, is sometimes forgotten when constructing a marketing plan. The thesis will evaluate the strengths and weaknesses when using this marketing tool and then apply those characteristics to a specific example of a bakery.

2015-04-30 Faculty Senate Meeting Minutes, Faculty Senate. Morehead State University.

Faculty Senate Records

Faculty Senate Meeting Minutes for April 30, 2015.

Just-In-Time Management In Healthcare Operations, Jinglin Li

Mahurin Honors College Capstone Experience/Thesis Projects

Reducing costs and improving quality are two of the most important goals in managing healthcare operations. In this study, we explore how to improve healthcare operations by integrating Just-in-Time (JIT) management system. We first introduce the JIT management system, and then discuss how it can generate benefits in healthcare operations. We investigate implications for healthcare practice, which include how JIT techniques can be applied to healthcare operations, how hospitals and general practices can use JIT techniques, how JIT can help the patient throughput rate, and how technological advances can speed up healthcare processes. Implications for management and directions for future …

Under Armour Consulting Report, Heather Dommer

Undergraduate Theses and Capstone Projects

Under Armour has been taking the Athletic Apparel industry by storm. From their start in 1996 as a small performance apparel company to becoming the second biggest athletic apparel brand in the United States in 2014 (Peterson). The secret to their success lies within the products. All products have a moisture wicking fabric that eliminates the sweat-soaked fabric of normal sports apparel. Industry: The industry of Athletic Apparel is very intense and innovative one. There are numerous competitors striving to be number one and trying to distinguish themselves from each other while selling similar products. This is an industry that …

Become A Future-Focused Leader: Use Three Megatrends To Grow Your Rural Business, Connie Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. This article discusses three megatrends shaping the future of rural businesses:

1) The Rise of the #GigEconomy

2) Living with Purpose and Meaning

3) The Decentralized Marketplace

The article also provides coaching tips for rural entrepreneurs on how to use megatrends to grow their businesses.

While many companies are struggling to keep up with the rapid rate of change, …

Western Client: A Business Plan, Connor Makowski

Honors Theses

Western Client was created to simplify electronic communications. We believe that we can challenge standard communication processes and revolutionize how smartphones disseminate media. We can help our users to foster better relationships and communicate more effectively. We are achieving this by streamlining user interfaces, compiling data, and minimizing unproductive intervals on electronic devices.

Western Client will offer an easy to navigate, well designed application that integrates information from many sources. We are currently focusing our efforts on designing an application for iOS and Android devices that provides universal inboxes. Every contact will have a dedicated universal inbox that will place …

2015-04-23 Faculty Senate Meeting Minutes, Faculty Senate. Morehead State University.

Faculty Senate Records

Faculty Senate Meeting Minutes for April 23, 2015.

Cross-Examining The United States And Germany's Education And Employee Treatments In Relation To The Unemployment Rate, Natalie Cook

Honors Theses

The unemployment rate has been a constant battle in the United States, especially in the last five years. In 2010 the unemployment rate was at a high of 9.7%, in 2011 it was at 9.0%, in 2012 is what at 8.2%, in 2013 it was at 7.4%, and in 2014 it was at 6.6% (Unemployment, total (% of total laborforce) (modeled ILO estimate), 2015). This is relatively high compared to other countries, such as Germany. Germany in the last five years has had lower unemployment rates in the last five years, their highest rate in the last five years was …

Leadership Ethics, Bill Lhota

Leadership Hour at Otterbein University

Leaders, both formal and informal, set the ethical "tone-at-the-top" for others to follow. In so doing they must get it right.

The Balanced Scorecard: The Key To Effective Strategic Management, Josiah D. Grimm

Senior Honors Theses

The intent of this paper is to define the importance of the balanced scorecard in the strategic management process. The need for the balanced scorecard will be established by explaining the roles of demand shifters, traditional management accounting, Senge’s concept of a learning organization, and the strategic management process. This will involve detailing the stages of the strategic management process and connecting them to the various aspects of creating a balanced scorecard. Ultimately, the goal of the balanced scorecard is to translate the overarching strategy into specific actions that can be implemented throughout the organization. Lastly, other strategic applications of …

Understanding Video Game Developers As An Occupational Community, Johanna Weststar

Management and Organizational Studies Publications

The video game industry has rapidly expanded over the last four decades; yet there is limited research about the workers who make video games. In examining these workers, this article responds to calls for renewed attention to the role of the occupation in understanding project-based workers in boundaryless careers. Specifically, this article uses secondary analysis of online sources to demonstrate that video game developers can be understood as a unique social group called an occupational community (OC). Once this classification has been made, the concept of OC can be used in future research to understand video game workers in terms …

Understanding And Developing A Social Media Marketing Plan, Joeseph "Joe" Gabriel

Whittier Scholars Program

This project is a study which discusses social media’s popularity which has greatly increased due to the advancement of smartphones and the Internet. With the use of social media getting bigger, businesses are spending more money in efforts to market, advertise, promote and communicate using various social media platforms as well as using social media marketing tools like online surveys and rating systems. Social media tools (which also include reviews and social analytics) are used as research tools to gather web traffic information and other helpful data to help improve a business’ marketing effort and also allows for the consumer …

When Being More Different And Less Visible Leads To Commitment And Justice For All, Lisa Farmer

Doctor of Business Administration Dissertations

Little empirical research is available that counters the viewpoint that both demographically dissimilar individuals and telecommuters have low-levels of commitment, in addition to the role of procedural justice in this context. Using a multi-company sample of 201 respondents employed by U.S. firms each with more than 100 employees; the results indicate significant support for high-levels of demographic dissimilarity associated with low-levels of affective commitment towards one’s organization. Contrary to the hypotheses, high-intensity telecommuting was found to be more strongly related to affective commitment, especially when procedural justice was high. Non-significant results were found for telecommuting intensity as a moderator of …

The Gentleman's Game In The Land Of The Free: The Marketing, Development, And Future Of American Rugby, Nathan Blaikie

Whittier Scholars Program

The United States has a unique opportunity to become one of the top rugby countries in the world. Rugby is the fastest growing sport in the United States with youth, high school, college, and club players growing every year. Now is the time for USA Rugby to take the next step in exposing the game to mainstream audiences across every country. With sports being a billion dollar industry in the United States, there is always room for a sport to gain exposure. The next decade will be important in seeing where the future lies for American rugby. One of the …

The State Of Logistics Performance Measurement: A Comparison Of Literature And Practice, Thomas Hamilton

Honors College Theses

In the increasingly global and complex environment in which modern business operate, business leaders are being forced to squeeze competitive advantage from every facet of their operations. Research in the field of logistics performance measurement establishes the link between success in performance measurement and improved organizational performance. Through the lens of management fashion theory, this research effort assesses to what extent logistics academic discourse addresses the performance measurement requirements and practices of industry practitioners. This research effort represents the first such application of the management fashion theory within the logistics field. Consistencies between logistics performance measurement emphases within the investigated …

2015-04-17 General Education Council Meeting Minutes, Morehead State University. Faculty Senate., General Education Council.

Faculty Senate Records

General Education Council meeting minutes from April 17, 2015.

A Practitioner Critique Of A Conceptual Paper On Measuring Value And Performance, Andrew C. Wicks, Jeffrey S. Harrison

Management Faculty Publications

Much of the business literature suggests that firm performance should be measured in financial terms, based on the notion that the primary obligation of a corporation is to provide high shareholder returns. An alternative literature is emerging in which scholars identify the many weaknesses associated with shareholder primacy, and offer alternative performance measures that are focused on a broader set of stakeholders. One such publication was provided to high-­‐level executives in large companies. The executives were then given the opportunity to critique the paper and to discuss the extent to which their firms are engaging in the types of performance …

2015-04-16 Faculty Senate Meeting Minutes, Faculty Senate. Morehead State University.

Faculty Senate Records

Faculty Senate Meeting Minutes for April 16, 2015.

Employee Benefit And Leadership Program, Kathryn Taylor, Patty Collins

Undergraduate Research Conference

No abstract provided.