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Articles 241 - 270 of 528
Full-Text Articles in Business Administration, Management, and Operations
Learning Style Influence On Relationship Sales Success, Betty A. Moon
Learning Style Influence On Relationship Sales Success, Betty A. Moon
Student Scholarship
This research seeks to explore the use of Kolb's experiential learning theory as a framework for understanding salesperson success in relationship selling. Augmenting previous research, we investigate the influence of advisor learning styles and advisor adaptive flexibility on sales performance. Building on David Kolb's (Kolb, 1976, 1977, 1985) and Richard Boyatzis' (Boyatzis & Kolb, 1993) previous experiential learning research, we selected the Learning Style Inventory and Adaptive Style Inventory as the instruments to gather this data. The results of this research suggest that relationship sales success is influenced by flexibility, regardless of learning style preference.
Promises To Keep: Exploring The Impact Of Procedural Equity On The Restoration Of Trust In Stakeholder-Firm Relationships, Rachel Y. Daniel
Promises To Keep: Exploring The Impact Of Procedural Equity On The Restoration Of Trust In Stakeholder-Firm Relationships, Rachel Y. Daniel
Student Scholarship
In November of 2001, Wall Street and Main Street were rocked as Enron filed for bankruptcy protection. This was followed by financial and ethical implosions at Arthur Anderson, WorldCom, Tyco, Adelphia, and more recently, Bear Sterns. Today, increased stakeholder distrust is routine. This paper presents a grounded theory research agenda to examine the impact of procedural equity on the restoration of trust with primary stakeholders. Given different levels of trust, the exit, voice, loyalty and neglect (EVLN) typology is used as a framework to understand stakeholder options in the face of distrust. Despite the growing body of literature devoted to …
Sustaining Non-Profit Collaboration: The Relationship Between Governance And Leadership, Nonie Brennan
Sustaining Non-Profit Collaboration: The Relationship Between Governance And Leadership, Nonie Brennan
Student Scholarship
More and more, not-for-profit health and human service organizations are turning to collaboration to address serious community problems. Understanding the role of governance and leadership within a collaborative structure is critical. This research proposal focuses on governance and leadership within interorganizational collaboration addressing health and human service issues. We propose an examination of three collaborations sharing the same lead agency. The intention is to explore the governance structure and the elements of leadership that provide the infrastructure and lay the ground work for a sustained collaboration. The research question is: How do governance structures and leadership practices facilitate sustained collaboration …
Breakthroughs: Examining The Conditions In Which Highly Regulated Government Funded Programs Generate Innovative Practices, Marilyn Ayenew Hosea
Breakthroughs: Examining The Conditions In Which Highly Regulated Government Funded Programs Generate Innovative Practices, Marilyn Ayenew Hosea
Student Scholarship
In the study of government-nonprofit power relationships, influence, authority, and accountability are often thought to be the purview of government and the burden of nonprofit service providers. A concern during this era of scarce financial resources and tight regulatory oversight is that the acceptance of public funds will impede the nonprofit's ability to implement local innovations that build upon and support the expectations of a variety of key stakeholders (governing boards, service consumers, the public-at-large, and government/private funders). This paper examines the conditions under which federally funded nonprofit organizations exercise autonomy by pursuing ventures that resist conforming influences of government …
Breakthroughs: Examining The Conditions In Which Highly Regulated Government Funded Programs Generate Innovative Practices, Marilyn Ayenew Hosea
Breakthroughs: Examining The Conditions In Which Highly Regulated Government Funded Programs Generate Innovative Practices, Marilyn Ayenew Hosea
Student Scholarship
In the study of government-nonprofit power relationships, influence, authority, and accountability are often thought to be the purview of government and the burden of nonprofit service providers. A concern during this era of scarce financial resources and tight regulatory oversight is that the acceptance of public funds will impede the nonprofit's ability to implement local innovations that build upon and support the expectations of a variety of key stakeholders (governing boards, service consumers, the public-at-large, and government/private funders). This paper examines the conditions under which federally funded nonprofit organizations exercise autonomy by pursuing ventures that resist conforming influences of government …
How Family Firm Members Understand Success And Its Influence On The Family Firm, John E. Neff
How Family Firm Members Understand Success And Its Influence On The Family Firm, John E. Neff
Student Scholarship
Family owned businesses are a significant and important component of our economic landscape. However, to date, a full understanding of family firm members' perception of success and the implications for ultimate firm performance has not been articulated. Investigations into family business goals and notions of success have not utilized a multi-stakeholder approach. An improved understanding of how family firm members understand success may provide the basis for evaluating ultimate firm performance from the perspective of family firm stakeholders. Using systems theory as an organizing framework this research proposal seeks to explore how family firm members understand and work to achieve …
Cleaner Technologies And Competitiveness: Evidence From The Pulp And Paper Industry In Nigeria, Joseph Akinkugbe Adelegan
Cleaner Technologies And Competitiveness: Evidence From The Pulp And Paper Industry In Nigeria, Joseph Akinkugbe Adelegan
Student Scholarship
The instrument for industrial pollution control in Nigeria is the “command and control” approach. It specifies the adoption of technology for a firm’s compliance with statutory permissible levels of wastewater effluent parameters. However\, the industrial pollution laws are poorly enforced. Previous studies indicate there has been some adoption of cleaner technologies by some industries. However\, it is uncertain whether the driver of the eco-innovation is the environmental policy or whether other factors are involved. The pulp and paper industry is a sector in which environmental developments will significantly affect future economic performance. This sector depends on forest resources and recycled …
Computer Assisted Surgery: A Study In Technology Discontinuance, Jonathan B. Brewster
Computer Assisted Surgery: A Study In Technology Discontinuance, Jonathan B. Brewster
Student Scholarship
Computer assisted surgery has not been overwhelmingly adopted by surgeons even after extensive formal training in the technique. Physician technology adoption behavior is not well understood, particularly technology that changes clinical practice. Within technology adoption research there are limited studies in discontinuance. The traditional research states that discontinuers tend to be less educated and of a lower socio-economic status. This is clearly not the case with surgeons who experiment with but subsequently discontinue using computer assisted surgery. This paper is a proposal to research this discontinuance phenomenon.
Lack Of Data Never Prevented Us From Making Decisions: An Anatomy Of Resource-Allocation Decisions In The Durable Consumer Goods Industry, Martin Zummersch
Lack Of Data Never Prevented Us From Making Decisions: An Anatomy Of Resource-Allocation Decisions In The Durable Consumer Goods Industry, Martin Zummersch
Student Scholarship
Why do some work teams make more efficient resource-allocation decisions than others? Why are some organizations considered more innovative than others? These were the questions that led us to investigate decision-making processes in organizations of the durable consumer goods industry. This paper will test our theory that information-processing capabilities, information sharing through appropriate communication channels, combined with inclusive decision-making processes will create what we have called alignment or congruence in decision making, allowing organizations to make more effective and efficient resource-allocation decisions in innovation. Using data from our quantitative-research study conducted within a holding company in the Midwest, we created …
The Effect Of Leader Attitude On Traditional Vs. Social Entrepreneurial Nonprofit Business Models, J. Martin Ireta
The Effect Of Leader Attitude On Traditional Vs. Social Entrepreneurial Nonprofit Business Models, J. Martin Ireta
Student Scholarship
The research proposed will examine the differences and similarities between the mindsets of people who lead nonprofit Social Entrepreneurial Enterprises (SEEs) and those who manage traditional non-for-profit organizations (NFPs) in Mexico. In particular, the study will seek to identify the extent to which risk orientation, opportunity recognition, selfefficacy, innovativeness, and social capital influence social entrepreneurial behavior. By comparing these two types of leadership roles, we can further our understanding of how some social leaders in Mexico, despite diminishing traditional revenue streams, are able to scale up and sustain their nonprofit organizations.
Shift Happens: Understanding Commitment Shifts In Mergers And Acquisitions, Byron C. Clayton
Shift Happens: Understanding Commitment Shifts In Mergers And Acquisitions, Byron C. Clayton
Student Scholarship
Existing research has failed to find answers to improve the continuing high failure rates of mergers and acquisitions (M&A). The most frequently studied variables have offered no consistent explanations why some firms succeed and others fail. The unpredictability of M&A outcomes remains a mystery. Because mergers and acquisitions are most often associated with large-scale and sudden organizational change, we searched the broader field of organizational change for insight. The resulting conceptual model was used to explore the first-hand M&A experiences of managers, executive managers, employees, and change consultants. What emerged was evidence of significant shifts in commitment to change caused …
The Impact Of The Internet On Airline Fares: Part Ii: Understanding The "Internet Price Effect", William G. Brunger
The Impact Of The Internet On Airline Fares: Part Ii: Understanding The "Internet Price Effect", William G. Brunger
Student Scholarship
Customers who use Internet-based online travel agencies (OTAs) to purchase “Clearly Leisure” trips (defined as trips that were booked at least 14-days in advance, where the customer stayed over the weekend) pay significantly less (more than 10 percent less in our sample) for similar itineraries in the same markets than those who purchase through traditional travel agencies. This difference persists even though the fares and inventory offered by the airline through each channel are identical because of contractual arrangements and airline marketing strategies. The purpose of this study is to examine this Internet Price Effect (IPE). Specifically, this study uses …
Cross-Ideology Management In Transition Economies: The Effect Of Incentives And Leadership Attributes On Management Practice In Vietnam, Christian Kamm
Cross-Ideology Management In Transition Economies: The Effect Of Incentives And Leadership Attributes On Management Practice In Vietnam, Christian Kamm
Student Scholarship
In recent years, globalization has promoted one of the most momentous changes in economic history, the demise of the communist-based command economies. One of these transition economies, Vietnam, has experienced vast and dramatic political and economic change since the country embarked on its policy to open its markets and create a market-driven economy. Specifically, the country has authorized-the operation of joint-ventures and privately-owned firms and has equitized (sold to investors) many previously state-owned firms. Senior management of these firms have had to respond to market incentives--both challenges and opportunities--in order to remain competitive and be successful. This paper proposes qualitative …
Role Engagement In Co-Operative Organizations: A Relational Framework For Understanding Board Commitment, Brian L. Newton
Role Engagement In Co-Operative Organizations: A Relational Framework For Understanding Board Commitment, Brian L. Newton
Student Scholarship
How board and chief executive officers (CEOs) engage to govern nonprofit organizations is not universally understood nor has such engagement been closely examined. The dialectic suggests that boards are either apathetic in governance (nannies of the CEO), or so operationally focused that they have lost sight of their mission. Likewise, CEOs have been accused of either running the board or as being enslaved to them. Much of the literature tries to separate the roles and responsibilities that the board and CEO have in governance. Other literature attempts to define what the board should do (versus what the CEO should do) …
The Impact Of Change Messages On The Commitment To A Change: An Analysis Of It Professionals In India And Malaysia, Humayun Rashid
The Impact Of Change Messages On The Commitment To A Change: An Analysis Of It Professionals In India And Malaysia, Humayun Rashid
Student Scholarship
Affective commitment of individuals is critical for the success of an organizational change initiative. In order to secure this desired form of commitment, managers spend a great deal of time and money implementing elaborate change management and communication strategies, often with little success. Three important types of change messages that are expected to drive commitment to change are:: (1) the organizational need for change (discrepancy), (2) the support of organizational leaders (principal support), and (3) the benefit of the change to the individual (personal valence). In this quantitative survey-based study conducted at a large global bank, we analyzed the perceptions …
Workplace Volunteerism: Bridging Demand Through Employee Liasions, Don E. Teague
Workplace Volunteerism: Bridging Demand Through Employee Liasions, Don E. Teague
Student Scholarship
A relationship between workplace volunteerism and the effectiveness of liaison employees is proposed that draws primarily upon four complementary sociological concepts: (1) the social identity theory (Tajfel, 1982); (2) a structural theory of action (Burt, 1982); (3) social capital (Adler & Kwon, 2002); and (4) weak-tie “bridges” (Granovetter, 1973). The complementary nature of each of the sociological theories is discussed to show how workplace volunteerism might be increased through the systematic application of their concepts. This paper proposes that workplace employees socially identify themselves with hierarchical workgroups at the workplace and utilize their strong and weak-tie relationships to influence their …
Authentic Leadership: Do Leader's Values Impact Their Authenticity In The Eyes Of Their Followers? A Quantitative Study, Barbara Clemenson
Authentic Leadership: Do Leader's Values Impact Their Authenticity In The Eyes Of Their Followers? A Quantitative Study, Barbara Clemenson
Student Scholarship
Leadership theory defines authentic leaders as those holding high moral values, and posits that authentic leaders, through their integrity and altruism, inspire followers to emulate them by also developing their own values, integrity and caring. If the authentic leadership construct is valid, then followers must perceive their leaders' integrity and altruism before they will desire to emulate them, and these perceptions should be influenced by leaders' value content. This empirical study addresses that fundamental question: Do leaders' values impact their perceived authenticity--their integrity and altruism--in the eyes of their followers?
Working Alliances: The Impact Of Reciprocal Care Giving On The Working Alliance In Home Healthcare, Margo Kraft
Working Alliances: The Impact Of Reciprocal Care Giving On The Working Alliance In Home Healthcare, Margo Kraft
Student Scholarship
Home health care organizations are met with many challenges including hiring the most effective practitioners, providing continual organizational support, and keeping well informed on factors that produce a successful working alliance. This quantitative study focuses on (1) the role of the practitioner in affecting the working alliance, and (2) the organizational support that creates a work culture conducive to a strong practitioner-patient working alliance.(3) identifying factors that influence the working alliance and also providing insight to the organization for better hiring practices. Our findings indicate that practitioner experience and organizational support appear to exhibit a primary role in the working …
The Strength Of 'Dispersed' Ties: An Examination In Persistence Of Social Capital Following Organizational Disbanding, R. Drew Sellers
The Strength Of 'Dispersed' Ties: An Examination In Persistence Of Social Capital Following Organizational Disbanding, R. Drew Sellers
Student Scholarship
This study examines social capital persistence following organizational disbanding. It utilizes data collected from a cohort of Arthur Andersen professionals employed in the same U.S. regional office of the firm prior to the 2001 Enron scandal. As predicted by extant research, results support the influence of bonding and utilization relationships. Interestingly, predicted support for bridging relationships was absent. The study also finds that individuals who were dispersed from their original cohort stood to gain more from their social capital, compared to their counterparts who were rehired by competitors with the same cohort after disbanding.
Predictors Of Management Effectiveness: Intelligence, Personality Or Emotional And Social Intelligence?, Raymond Massa
Predictors Of Management Effectiveness: Intelligence, Personality Or Emotional And Social Intelligence?, Raymond Massa
Student Scholarship
This study aims to contribute to the debate in differentiating emotional and social intelligence from intelligence (‘g’ or also referred to as IQ in normal parlance) and personality. A further aim and a consequence of this study is to offer a perspective on predictors of management effectiveness; in particular of Branch Managers in a financial sales environment. Emotional and social intelligence are described as a collection of competencies. Some scholars, however, argue that emotional and social intelligence competencies are merely manifestations of ‘g’ and personality. The question then is to what extent are emotional and social intelligence competencies independent of …
"We Can Do It!": How Clarity Interacts With Collective Efficacy In Organizational Change, Jonathan Coleman
"We Can Do It!": How Clarity Interacts With Collective Efficacy In Organizational Change, Jonathan Coleman
Student Scholarship
Organizations are challenged to adapt to changing conditions on a frequent basis. Leaders of these organizations communicate two critical ideas: clearly defining goals and generating the collective efficacy that those goals can be achieved. This study aims to explore the interrelationships between: (1) how communication develops path-goal clarity and collective efficacy, and (2) how clarity and efficacy interact to lead to the achievement of a performance objective. This paper captures results from a Fortune 100 company undergoing massive transformational change. The findings indicate that collective efficacy has a much stronger relationship to performance than path-goal clarity. For line workers, this …
The Effect Of Personality And Trust On Virtual Team Effectiveness, Eugene A. Pierce
The Effect Of Personality And Trust On Virtual Team Effectiveness, Eugene A. Pierce
Student Scholarship
Many organizations, such as the Department of Defense (DoD), are using virtual teams to meet the challenges of working globally. These teams are faced with unique challenges due to geographical distance. Literature suggests that trust is especially important in a virtual environment and that team leader personality is suggested to impact team member trust (Handy, l995; Cohen & Bailey, 1997). The purpose of this study is to explore the relationship between team leader personality, team member trust and perceived team effectiveness in virtual teamwork. Participants in the study included 873 virtual team members within a combined government (DoD) and commercial …
Big Issues Resulting In Bold Decisions: How Boards Of High-Performing Professional Societies Engage, Mark T. Engle
Big Issues Resulting In Bold Decisions: How Boards Of High-Performing Professional Societies Engage, Mark T. Engle
Student Scholarship
According to Taylor, Chait, and Holland (1996) and Carver (1997), boards of nonprofit organizations spend too much of their limited available time pursuing trivial decisions. This paper examines how boards of high-performing professional societies tackle big issues. Using a decision theoretic approach, the paper conceptualizes bold decision making as involving a particular decision space (Papadakis, Lioukas, & Chambers, 1998), a set of decision steps (DeSanctis & Gallupe, 1987; Nutt, 1984), and group processes associated with bounded rationality (Boland & Pondy, 1986; Simon, 1991). This framework is measured against findings from fieldwork, resulting in a revised conceptual model and general support …
Big Issues Resulting In Bold Decisions: How Boards Of High-Performing Professional Societies Engage, Mark T. Engle
Big Issues Resulting In Bold Decisions: How Boards Of High-Performing Professional Societies Engage, Mark T. Engle
Student Scholarship
According to Taylor, Chait, and Holland (1996) and Carver (1997), boards of nonprofit organizations spend too much of their limited available time pursuing trivial decisions. This paper examines how boards of high-performing professional societies tackle big issues. Using a decision theoretic approach, the paper conceptualizes bold decision making as involving a particular decision space (Papadakis, Lioukas, & Chambers, 1998), a set of decision steps (DeSanctis & Gallupe, 1987; Nutt, 1984), and group processes associated with bounded rationality (Boland & Pondy, 1986; Simon, 1991). This framework is measured against findings from fieldwork, resulting in a revised conceptual model and general support …
How Do Defense Companies Understand And Measure Human Capital, Alexander Eksir
How Do Defense Companies Understand And Measure Human Capital, Alexander Eksir
Student Scholarship
How do we reliably sustain performance of the US defense assets over their expected life cycles in an industry where the legacy skills of employees at an average age of 49 will soon be lost to attrition? While the defense industry has illustrated reliable results in the past, we now must pay serious attention to the Human Capital if we are to continue to sustain performance. This study examines the ways that HC is understood and monitored by upper echelon who work in high-tech defense companies, government as well as individuals in academia who are familiar with the defense industry.
Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe
Championing "Tough Issues": How Women And Men Corporate Directors Contribute Differently To Board Deliberations, Nancy E. Mcinerney-Lacombe
Student Scholarship
A qualitative study of eleven male and eleven female directors was undertaken to investigate gender differences relating to championing tough issues at the board. This study demonstrated that men and women at the board share common mechanisms in the championing process. Correspondingly, they also evidenced notable differences. A championing model is presented to examine the gendered differences of the "tough issues" championing process. The model incorporates (1) the preconditions to championing, (2) the board environment that impacts the choice to champion (3) the influencing factors that impact the engagement process (4) the engagement style of the champions and (5) the …
Returning To Stay?: Young Adult Commitment In Chinese Protestant Churches In The United States, Cecilia C. Chan
Returning To Stay?: Young Adult Commitment In Chinese Protestant Churches In The United States, Cecilia C. Chan
Student Scholarship
Many Chinese Protestant churches in North America have noted a severe membership reduction due to the exiting of second generation Asian Americans, i.e. American-Raised Chinese (ARC) and American-Born Chinese (ABC). This research investigates why 22- to 35-year-old young adults return or do not return to Chinese churches after a hiatus usually caused by relocation to attend college. The purpose of the study is to examine motives of these young adults, to examine the nature and extent of their commitment and loyalty to the church and to consider how acculturation and cultural conflicts influence retention decisions. Our findings may allow church …
Sensemaking And Meaning-Arbitrage In Loosely-Coupled Healthcare Organizations, Sridhar Belavadi Seshadri
Sensemaking And Meaning-Arbitrage In Loosely-Coupled Healthcare Organizations, Sridhar Belavadi Seshadri
Student Scholarship
Academic Medical Centers (AMC), despite their research and educational prowess, are in a financial crisis. Increasing costs, stiffer competition, and anticipated tightening of budgets have created new levels of urgency among medical school deans and hospital CEOs to increase the efficiency of the clinical enterprise. This study models an AMC as a loosely coupled system and examines why interdisciplinary teams—comprising administrators, physicians, and nurses—struggle to successfully reengineer healthcare processes. Semi- structured interviews in an U.S. AMC were the basis for the development of a grounded theory framework. The findings suggest that: (a) the ambivalent culture of an AMC alternately supports …
The Mental Universe Of Success, Radhashyam Giridharadas
The Mental Universe Of Success, Radhashyam Giridharadas
Student Scholarship
Adaptive, transformative changes are not just a luxury for the chosen few but a vital necessity for all organizations. The brutality of market forces, the ephemeral qualities of customer needs, the revolutionary powers of technology and the ravages caused by the passage of time make the need to constantly adapt and renew competitive advantages an undeniable high priority for organizations. Most adaptive changes begin with learning. That learning often inspires a new vision and mindset, and the actions that ensue could result in new cultures, skills, systems and processes. We have collectively referred to all these elements as the mental …
National Standards And Role Advancement In U.S. Community Foundations, Michael Wolfe
National Standards And Role Advancement In U.S. Community Foundations, Michael Wolfe
Student Scholarship
Community foundations administer over $44 billion and distribute $3.6 billion annually to improve quality of life throughout America. The Council on Foundations, a nationwide membership association of grantmaking organizations of all types, developed rigorous, but voluntary, "National Standards for U.S. Community Foundations" in 2000. In light of increased public scrutiny of charitable organizations, standards were developed to define and distinguish community foundations from other philanthropic vehicles and to aid them in establishing legal, ethical and effective operational practices that demonstrate transparency and financial responsibility. In addition, the Standards were conceived to promote self-regulation in a manner viewed positively by policy …