Business Administration, Management, and Operations Commons^™

The Workplace Integration Of Veterans: Applying Diversity And Fit Perspectives, Jorge A. Gonzalez, Joseph J. Simpson

Management Faculty Publications

Military veterans are a valuable part of the human capital resource pool. Nonetheless, veterans often struggle with their transition into civilian life and workplaces. This problem often limits the extent to which work organizations utilize their talents. Here, we briefly review relevant work from outside the management field and nascent work within the field to build a conceptual model for understanding the integration of veterans into the workplace. We do this by applying diversity and person-environment fit perspectives. A diversity standpoint helps us to understand veterans as a social group and their inclusion in the workplace, while the person-environment fit …

Lean Production And Operational Performance: The Influence Of Organizational Culture, Rick Hardcopf, Gensheng (Jason) Liu, Rachna Shah

Management Faculty Publications

The use of lean production methods to drive sustainable competitive advantage has been a cornerstone of worldwide manufacturing strategy since the early 1980’s. Unfortunately, success from using lean has been mixed. Some researchers suggest that contextual variables play a central role in explaining the inconsistent results. This study evaluates the role of one critical contextual variable, organizational culture, in realizing operational improvements from lean. We investigate the influence of four distinct organizational cultures, as well as a hybrid culture and a firm’s ability to be culturally ambidextrous, on the relationship between lean and operational performance, as measured by cost, quality, …

Product Complexity And Strategic Alliance On Drug Approval, Taoyong Su, Wanrong Hou, Edward Levitas, Sibin Wu

Management Faculty Publications

Management of the business-government relationship is critical for firm performance in regulated industries. In this paper, we predict a U-shaped relationship between product complexity and the time to approval by the US Food and Drug Administration (FDA). Moreover, we argue that this association is contingent on the types of strategic alliances (i.e., R&D alliance, Marketing alliance) of the focal firm in that those alliances help FDA and pharmaceutical companies achieve harmony. Using the approved drugs by FDA from 1999 to 2016 as the sample, our hypotheses are supported by the empirical analysis on US pharmaceutical firms. The findings have important …

The Role Of Political Values And Ideologies Of Entrepreneurs And Financiers, Ileana Maldonado-Bautista, Peter G. Klein, Kendall W. Artz

Management Faculty Publications

We examine how entrepreneurs’ political values affect their ventures’ stakeholder orientation, and how this orientation affects venture funding. We also show how the political ideologies of financiers influence their investment choices and relationships with entrepreneurs. Using a sample of 652 ventures backed by 332 financiers and information on political values and ideologies of entrepreneurs and financiers, along with text-based analyses of documents to infer stakeholder orientation, we find ventures with a narrow orientation obtain more funding than those with a broader orientation, and this relationship is moderated by financiers’ political ideologies. The findings have implications for stakeholder theory in entrepreneurship.

Opportunity Finding By Nascent Entrepreneurs: Accidental Or Purposeful?, Rongji Zhou, Sibin Wu

Management Faculty Publications

Purpose: This research studies an important, but relatively unexplored entrepreneurial aspect: motivation and aspiration on opportunity finding/discovery.

Design/Methodology/Approach: This study surveyed 230 nascent entrepreneurs on their opportunity finding behavior. A poisson regression and a logistic analysis were conducted to discover the relationship between motivation/aspiration and opportunity search behavior.

Findings: Motivation and aspiration interact to influence active search in a positive way. However, only willingness to become an entrepreneur is found to search for opportunities purposefully. Research Limitations/Implications: Participants of the research are from a Midwest state in United States. Future research may collect sample from more and larger areas.

Practical …

The Founder Chief Executive Officer: A Review Of Current Insights And Directions For Future Research, Michael A. Abebe, Pingshu Li, Keshab Acharya, Joshua J. Daspit

Management Faculty Publications

Research Question/Issue

From its inception in the late 1980s and early 1990s, founder-chief executive officer (CEO) research has garnered significant scholarly attention in the strategy and entrepreneurship disciplines, although other fields—such as economics, finance, and family business—have also generated substantial research insight on this topic. Despite this progress, a limited consensus exists on the influence of the founder CEO owing to the fragmented nature of extant research. In this review, we address this fragmentation by reviewing current literature, synthesizing the discipline-specific findings into an integrated framework, and highlighting promising directions for future founder-CEO research.

Research Findings/Insights

Using a cross-disciplinary review …

‘Culture Eats Strategy For Breakfast’: Use And Abuse Of Culture In International Strategy Research, Stephen Tallman, Jay Valerian Wu

Management Faculty Publications

International strategy, as a subfield of strategic management, has too often settled for simplistic and rote approaches to bringing the international setting into the analysis of cross-border strategies and their consequences. We examine the application of national culture in international strategy research as perhaps the most common expression of locational awareness. We begin by considering the many critical assessments of current theoretical and empirical research on the culture-strategy interaction. We summarize multiple meta-analytic studies and examine a sample of empirical articles from the past 40 years more closely to offer our own criticism of the theories, settings, data, models, and …

Digging Into Selection Criteria For Accelerator Acceptance: What Kind Of Owners Are More Attractive?, Veronika Ermilina, Matthew Farrell, Fatemeh Askarzadeh

Management Faculty Publications

Drawing on signaling theory, we aid in the identification of the rarely acknowledged impact of business owner’s features on acceptance to accelerator programs. Using a multi-national sample of 10,298 observations for startups in 166 countries over 2016-2018, we show that accelerators do not evaluate applicants uniformly. We find that entrepreneurs from developing countries are less likely to be accepted by accelerators than entrepreneurs from developed economies. Counterintuitively, we also find an advantage for female entrepreneurs in accelerator acceptance. Further, our results suggest a positive impact of education. Accelerators are a growing provider of entrepreneurial resources and a main driver of …

The Power Of Words In Crowdfunding, Yuanqing Li, Sibin Wu

Management Faculty Publications

In this chapter, the authors first provide an overview of the crowdfunding phenomenon. Through the literature review of crowdfunding success factors in the four models, the authors then summarize that the current entrepreneurial research focused on success factors has failed to sufficiently examine how the power of words would affect crowdfunding. Therefore, the authors propose that non-verbal and verbal cues are crucial to entrepreneurial financing success. Based on the insufficient research related with those cues, especially the non-verbal ones, the authors open an area of study on non-verbal and verbal cues in the entrepreneurial financing process by conducting and writing …

Examining The Relationships Between Innovation, Quality, Productivity, And Customer Satisfaction In Pure Service Companies, Dongjun Rew, Joo Y. Jung, Steve Lovett

Management Faculty Publications

Purpose – This study investigates the relationships between innovation, quality, productivity, and customer satisfaction in pure service companies. Previous studies have shown a negative relationship between quality and productivity in services. However, we argue the two can be positively related when innovation is present.

Design/methodology/approach – We develop and test our hypotheses using secondary data from COMPUSTAT, KLD STAT, and the American Customer Satisfaction Index (ACSI). We test our hypotheses using ordinary least squares regression and conduct additional testing using path analysis.

Findings – The findings show that quality and productivity are positively related when innovation is present in pure …

Feeling Shame And Guilt When Observing Workplace Incivility: Elicitors And Behavioral Responses, Gerardo A. Miranda, Jennifer L. Welbourne, Ana M. Sariol

Management Faculty Publications

This research investigates the elicitors and behavioral responses associated with feeling guilt and shame in response to observed workplace incivility. We draw from the appraisal model of selfconscious emotions to hypothesize that perceiving personal responsibility for acts of incivility conducted by others in the organization is associated with feelings of guilt and shame, and that these relationships are differentially moderated by perceived controllability over the incident. We further propose that shame is associated with avoidance and withdrawal behaviors, whereas guilt is associated with retaliatory and supportive behaviors in response to the observed incivility. We tested these hypotheses with a sample …

Effects Of Employee Personality On The Relationships Between Experienced Incivility, Emotional Exhaustion, And Perpetrated Incivility, Jennifer L. Welbourne, Gerardo A. Miranda, Ashwini Gangadharan

Management Faculty Publications

Workplace incivility refers to low-intensity negative behaviors that violate workplace norms of respect. Incivility is known to be a type of stressor in the workplace, with recent research drawing attention to how it may differentially affect employees with varying personality traits. Drawing from a stressor–strain theoretical framework, we examined the moderating effects of four of the Big Five personality traits (agreeableness, conscientiousness, neuroticism, and extraversion) on the relationship between individuals’ experienced incivility and their subsequent emotional exhaustion and perpetrated incivility toward others in the organization. Results from a 2-wave survey of 252 working adults indicate that personality traits moderated the …

Psychological Detachment: A Creativity Perspective On The Link Between Intrinsic Motivation And Employee Engagement, Debjani Ghosh, Tomoki Sekiguchi, Yuka Fujimoto

Management Faculty Publications

Purpose

The purpose of this paper is to develop an additional perspective on when and why intrinsic motivation predicts employee engagement by presenting a contextual boundary of psychological detachment in relation to the relationship between intrinsic motivation, employee creativity and employee engagement of workers.

Design/methodology/approach

Data were collected from 288 full-time Japanese workers using an online survey. The study used a bootstrap method (Preacher and Hayes, 2008) to test mediation, and a Hayes method (2013) to test moderation and a first-stage moderated mediation model.

Findings

Employee creativity mediated the relationship between intrinsic motivation and employee engagement, and the relationship between …

The “Right” Recipes For Security Culture: A Competing Values Model Perspective, Hwee-Joo Kam, Thoma Mattson, Dan J. Kim

Management Faculty Publications

This study argues that the effect of perceived organizational culture on the formation of security-related subjective norms and the level of compliance pressure will vary based on how the employees perceive their organization’s cultural values. These perceptions reflect on the assumptions and principles that organizations use to guide their security-related behaviors. To make these arguments, we adopt the competing values model (CVM), which is a model used to understand the range of organizational values and resulting cultural archetypes.

Peer Coaching: A Holistic Experiential Learning Process In Online Leadership Classes, Mai P. Trinh

Management Faculty Publications

This chapter offers practical reflection and guiding principles on how to facilitate a holistic experiential learning process for online students with the use of peer coaching, in which two students are paired together to have frequent conversations to help each other understand class work and practice interpersonal skills. Peer coaching is an effective way for students to engage in all learning modes around the Kolb experiential learning cycle and improve their learning experience in online classes. In peer coaching, students learn from the diversity of their peers, better understand and apply class concepts in their own lives, gain specific leadership …

Female Ceo Leadership And The Likelihood Of Corporate Diversity Misconduct: Evidence From S&P 500 Firms, Hazel H. Dadanlar, Michael A. Abebe

Management Faculty Publications

Large-scale discrimination lawsuits-as major types of corporate diversity misconduct-pose significant challenges for the reputation and financial well-being of firms. This study explores the role female CEOs play in reducing the likelihood of such lawsuits. Drawing from social role theory, we propose that female CEOs, given their high-profile position, past career experiences and general sensitivity to diversity misconduct, play a critical role in minimizing the occurrences of discrimination lawsuits. We tested our predictions using a panel data from S&P 500 U.S. firms between 2010 and 2015. The findings indicate that firms that are led by female CEOs have a reduced likelihood …

The Secret Life Of Pets: The Intersection Of Animals And Organizational Life, Thomas K. Kelemen, Samuel H. Matthews, Min (Maggie) Wan, Yejun Zhang

Management Faculty Publications

Although often overlooked, pets and other animals intersect with organizations in interesting, important ways. We seek to define how various animals intersect with organizations, highlight opportunities for theory development, and illustrate important areas for future research. We also explore how pandemics such as COVID-19 might affect the animals we highlight.

More Specific Than “Small”: Identifying Key Factors To Account For The Heterogeneity In Stress Findings Among Small Businesses, Alice M. Brawley Newlin

Management Faculty Publications

Small businesses are dominant in most economies and their owners likely experience high levels of distress. However, we have not fully explored how these common businesses meaningfully differ with respect to the stress process. Understanding the meaningful variations or subgroups (i.e., heterogeneity) in the small business population will advance occupational health psychology, both in research and practice (e.g., Schonfeld, 2017; Stephan, 2018). To systematize these efforts, the author identifies five commonly appearing “heterogeneity factors” from the literature as modifiers of stressors or the stress process among small business owners. These five heterogeneity factors include: owner centrality, individual differences, gender differences, …

Busy Directors And The Occurrence Of Corporate Environmental Misconduct, Michael A. Abebe, Carla D. Jones, Keshab Acharya

Management Faculty Publications

The occurrence of corporate misconduct is a significant organizational event that adversely affects not only the firm’s performance but also its relationships with key stakeholders. Corporate directors are pivotal in the prevention and management of organizational misconduct. In this study, we focus on the phenomenon of “overboarded directors” (those serving on three or more corporate boards). Specifically, we propose that busy directors are less likely to be effective in monitoring environmental misconduct given the substantial cognitive overload and a limited sense of alertness associated with multiple directorships. We propose that firms with busy directors are more likely to have environmental …

Multilevel Perspectives On Leadership In The African Context, Michael A. Abebe, Amanuel G. Tekleab, Augustine A. Lado

Management Faculty Publications

Despite the depth of research on leaders and leadership in the Western and Asian contexts, the study of leadership in the African context remains at a nascent stage. In this special issue, we take a multilevel perspective to review and synthesize current research on leadership in Africa in three distinct scholarly domains (Organizational Behavior & Human Resources (OB/HR), Strategy and Entrepreneurship). Based on this review, we offer specific recommendations to advance leadership research and improve the scope and rigor of theoretical and methodological approaches. Finally, we present three scholarly works that highlight the distinctive nature of leadership in Africa, including …

Toward A Typology Of Social Entrepreneurs: The Interplay Between Passionate Activism And Entrepreneurial Expertise, Michael A. Abebe, Sarah Kimakwa, Tammi C. Redd

Management Faculty Publications

Purpose- This paper contributes to research in social entrepreneurship by introducing a typology that describes four distinct types of social entrepreneurs based on the nature of their lives and career experiences and the scope of their social engagement.

Design/methodology/approach- In order to build a typology of social entrepreneurs, inductive profile analysis and archival research design approaches were used. A large variety of social entrepreneur profiles that are available in prominent social entrepreneurship organizations such as Ashoka Foundation, Echoing Green, Schwab Foundation and Skoll Foundation were examined.

Findings- Using four types of social entrepreneurs from the typology, the …

Addressing Barriers To Primary Care Access For Latinos In The U.S.: An Agent-Based Model, Hyunsung Oh, Mai P. Trinh, Cindy Vang, David Becerra

Management Faculty Publications

Objective: Disparities in access to primary health care have led to health disadvantages among Latinos and other non-White racial groups. To better identify and understand which policies are most likely to improve health care for Latinos, we examined differences in access to primary care between Latinos with proficient English language skills and Latinos with limited English proficiency (LEP) and estimated the extent of access to primary care providers (PCPs) among Latinos in the U.S. Method: We used agent-based modeling techniques to estimate the effects of English proficiency, insurance coverage, Latinos with LEP seeking care from English-speaking PCPs, distance to PCP, …

Gender Differences In Acquiring Business Support From Online Social Networks, Tammi C. Redd, Sibin Wu

Management Faculty Publications

Social Networks have always been an invaluable resource for entrepreneurs attempting to engage in venture creation and growth. While differences in gender and its effect on traditional social networks have been explored, it is worth examining the gender effect when using the internet to create online network connections that supply useful resources. This study investigates the difference between male and female entrepreneurs’ social networks, the resources obtained from those networks, and the evolution of the ever-valuable weak tie. Hypotheses are tested using analysis of variance and analyses reveal women that female entrepreneurs and male entrepreneurs use the online network connections …

Stock Option Pay Versus Restricted Stock: A Comparative Analysis Of Their Impact On Managerial Risk-Taking And Performance Extremeness, Wanrong Hou, Steve Lovett, Abdul Rasheed

Management Faculty Publications

This study investigates how two stock-based incentives affect the risk-taking behavior of CEOs. We compare stock options and restricted stock in terms of their impact on the magnitude of investments and performance extremeness. We test our hypotheses using data for 23 years starting from 1993 for a large sample of S&P 1500 firms. Our results indicate that both stock option and restricted stock pay increase the magnitude of investments undertaken by CEOs, but that stock options have a much stronger effect. Also, stock option pay increases the likelihood of both big gains and big losses, but restricted stock reduces the …

The Passion Bug: How And When Do Leaders Inspire Work Passion?, Violet Ho, Marina N. Astakhova

Management Faculty Publications

Drawing from signaling theory, we propose a work passion transfer model where leaders' passion is transmitted to employees through the former's leadership style and is contingent on employees' perceived importance of performance to self-esteem (IPSE). Data from 201 supervisor–employee dyads from the health-care industry show that leaders' harmonious passion led to employees' harmonious passion through charismatic leadership, whereas contingent reward leadership accounted for the transfer of obsessive passion; IPSE did not play a moderating role for either form of passion. Results from a supplementary study further reveal that the link between leadership and employee passion operated through employees' perception of …

Renegotiation Of Joint Venture Contracts: The Influence Of Boards Of Directors And Prior Ties As Alternative Governance Mechanisms, Valérie Duplat, Elko Klijn, Jeffrey Reuer, Henri Dekker

Management Faculty Publications

Research on alliance governance has pointed out that joint ventures (JVs) are particularly complex forms of collaboration. Partnering firms therefore often face difficulties in anticipating contingencies and collaborative behaviors at the contract negotiation stage. When initial JV contracts are incomplete, renegotiation represents a key strategic opportunity for enhancing contractual safeguards or coordination guidelines over the course of the joint venture. Costs and risks entailed by renegotiating JV arrangements at a later stage are far from trivial, however. Existing research on alliances suggests that practitioners have alternative relational and formal governance solutions at their disposal for handling possible inefficiencies caused by …

Passion At Work: A Meta-Analysis Of Individual Work Outcomes, Jeffrey M. Pollack, Violet Ho, Ernest H. O'Boyle, Bradley L. Kirkman

Management Faculty Publications

Academic research on passion is much more complex than the extant literature or popular press portray. Although research on work-related passion has progressed rapidly over the last decade, much remains unknown. We are now just beginning to recognize the different theoretical underpinnings and empirical operationalizations that work passion research has adopted, and the confusion this has generated hampers our understanding of the construct and its relationship to workplace outcomes. Accordingly, we use a meta-analytic examination to study the work-related outcomes of three dominant literature streams of work passion: general passion, dualistic passion (i.e., harmonious passion and obsessive passion), and role-based …

The Liability Of Disruption, Valentina Marano, Stephen Tallman, Hildy J. Teegan

Management Faculty Publications

Research summary. We study the internationalization-related legitimacy challenges of firms with disruptive business models by using a case comparison of leading sharing economy companies Airbnb and Uber. We show that they are insulated from many traditional legitimacy challenges to multinationals entering host markets, but exposed to others that have not been noted previously. Specifically, we identify a novel market-entry legitimacy challenge, ‘liability of disruption,’ which manifests as regulatory, incumbent business and societal pushback against firms with disruptive business models. After presenting our cross-case analysis, we theorize about the nature and impacts of these three distinct but interconnected forms of host …

Human Capital Is Not Enough: How Offshore Bpo Professionals Use Social Support To Deal With Strenuous Work Conditions, Jonathan W. Whitaker, Violet Ho, Sunil Mithas, Dongwon Lee

Management Faculty Publications

The past decade has witnessed explosive growth in the segment of information technology (IT) professionals who work in the offshore business process outsourcing (BPO) industry. BPO positions are highly regimented and standardized with coercive and normative controls to deter employees from deviating from prescribed work procedures and exercising independent judgment. Coping with these challenges requires a different set of skills than human capital and technical competencies that are discussed in most prior information systems (IS) research. This paper develops theory on the role of social support in employee compensation, and tests the theory using a unique data set of 8,000+ …

The Effects Of Absenteeism On Organizational Outcomes: A Principal Component Analysis, Lee L. Hisey

Management Faculty Publications

This study surveyed the Louisiana Employer Support of the Guard and Reserve data base to determine the effects of absenteeism on the association between number of customers served by the organization and measures of organizational output, customer satisfaction, and employee behavior. The Principal Component Analysis indicated that quality of the organization’s output, employee’s satisfaction with their work, and training on employee performance are all positively associated with change in the number of customers served.