Business Administration, Management, and Operations Commons^™

My Family Made Me Do It: A Cross-Domain, Self-Regulatory Perspective On Antecedents To Abusive Supervision, Stephen H. Courtright, Richard G. Gardner, Troy A. Smith, Brian W. Mccormick, Amy E. Colbert

Faculty Publications

Drawing on resource drain theory, we introduce self-regulatory resource (ego) depletion stemming from family–work conflict (FWC) as an alternative theoretical perspective on why supervisors behave abusively toward subordinates. Our two-study examination of a cross-domain antecedent of abusive supervision stands in contrast to prior research, which has focused primarily on work-related factors that influence abusive supervision. Further, our investigation shows how ego depletion is proximally related to abusive supervision. In the first study, conducted at a Fortune 500 company and designed as a lagged survey study, we found that, after controlling for alternative theoretical mechanisms, supervisors who experienced FWC displayed more …

Being Student And Practitioner Centered: Lessons Learned From Integrating A Recreation Management Department Into A Business School, Patti A. Freeman, Mat D. Duerden, Brian J. Hill

Faculty Publications

In July 2009, Brigham Young University’s Recreation Management (RecM) Department moved to the Marriott School of Management (MSM), beginning its integration into a nationally ranked business school, including the transition from a college with little coordination between departments to one where all majors share a common core of classes. Despite initial feelings of uncertainty, many insights over time emerged as to how the RecM department could better serve students and professionals. This paper shares some of the lessons the RecM Department learned that hold applicability for other recreation departments, including the (1) influence of names on external perceptions and curriculum, …

The Function Of Field Study: Comparison Of Limited And Full Field Experience Courses, Lauren Fine, Telyn Peterson, Mat Duerden, Riley Nelson, John Bennion

Faculty Publications

Fieldwork, an experiential and outdoor component of a traditional lecture class, has been effective in improving students’ content knowledge and attitudes. However, most studies of these courses use a full lecture course as the comparison group rather than comparing amounts or types of fieldwork. This study compares two classes that incorporate fieldwork (n = 18 and 12 participants, respectively) and uses both quantitative and qualitative methods to analyze changes in content knowledge, self-efficacy, and perceived value of the subject (entomology). Pre-and post-test scores suggest that information memorization is best taught in a traditional classroom environment. Qualitative data illustrate that the …

Family Therapy In Outdoor Behavioral Healthcare: Current Practices And Future Possibilities, Anita R. Tucker, Mark A. Widmer, Troy Faddis, Bryan Randolph, Michael Gass

Faculty Publications

This paper highlights the role of the family in the treatment of youth who attend Outdoor Behavioral Healthcare (OBH) programs. It discusses the history of OBH, provides a critical overview of the research on the impact of OBH programs on family functioning, and discusses the importance of increased intentional integration of family therapy into OBH settings. To show this integration, this study presents a case study that highlights the role of the family, as well as the home family therapist throughout the phase of OBH treatment. Areas for future esearch are provided as well as suggestions for the increased utilization …

The Mediating Effects Of Autonomy, Competence, And Relatedness During Couple Leisure On The Relationship Between Total Couple Leisure Satisfaction And Marital Satisfaction, Miriam Puerta Amato, Neil Lundberg, Peter Ward, Bruce G. Schaalje, Ramon Zabriskie

Faculty Publications

This study tested Self-Determination Theory as a possible explanatory framework to understand the relationship between total couple leisure satisfaction and marital satisfaction. The three psychological needs of autonomy, competence, and relatedness—fundamental components of Self-Determination Theory—were measured through the Fulfillment of Psychological Needs during Couple Leisure (FPNL) scale and were tested as mediators. The analysis of five structural equation models confirmed the relevance of the Self-Determination Theory in explaining the relationship between couple leisure satisfaction and marital satisfaction. Although autonomy and competence were significant mediators, relatedness consistently appeared as the strongest mediator suggesting that the fulfillment of this psychological need is …

A Retrospective Consideration Of Recreational Family Storytelling Among Parents And Their Adult Children, Kelly Gagalis-Hoffman, Ramon Zabriskie, Patti A. Freeman

Faculty Publications

The aim of this study was to determine the purpose and function of recreational family storytelling across the life span from the perspective of parents and their adult children. Twelve individuals were interviewed (six parents paired with one of their adult children). Questions focused on ascertaining the purpose and function of storytelling from the perspectives of parents and children in the same family unit. In these families storytelling created opportunities for family bonding. Storytelling accomplished its purpose of creating family bonds through five functions: being fun, dealing with difficult topics or situations, transferring beliefs and values as well as giving …

Assessing Alternative Techniques For Scaling The Family Leisure Activity Profile: Recommendations For Future Family Leisure Measurement, Karen K. Melton, Gary Ellis, Ramon Zabriskie

Faculty Publications

Psychometric properties of the Family Leisure Activity Profile (FLAP) were evaluated using family leisure and family functioning ratings from 884 parents and children residing in the United Kingdom. Review and critique of the FLAP resulted in identification and evaluation of three alternative scaling techniques. Scaling Technique 1was current practice, Technique 2 focused on family leisure environments rather than family leisure activities, and Technique 3 involved generating an estimate of duration of participation in family leisure in natural units of time. Inter-rater agreement and reliability were strong for all three scaling techniques. Technique 3 yielded the best model fit. Empirical relations …

In The Pursuit Of Happiness All Family Leisure Is Not Equal, Karen K. Melton, Ramon Zabriskie

Faculty Publications

In the context of family leisure, individuals are more likely to achieve happiness when recreating with their families in predictable activities and in familiar environments. This hypothesis was tested by comparing three models predicting individual happiness. The three models were grounded in distinct frameworks of family leisure incongruity: (a) the null model – all family leisure is equal; (b) activity incongruity model – familiar versus unfamiliar family activities; and (c) location incongruity model – indoor-home, outdoor-home, community, and beyond the community. Analyses used a sample of 1502 individuals in 751 families from the U.K. Models were assessed using multi-level modelling. …

Developing A Risk Model To Target High-Risk Preventive Interventions For Sexual Assault Victimization Among Female U.S. Army Soldiers, Amy E. Street, Anthony J. Rosellini, Robert J. Ursano, Steven G. Heeringa, Eric D. Hill, John Monahan, James A. Naifeh, Maria V. Petukhova, Ben Y. Reis, Nancy A. Sampson, Paul D. Biese, Murray B. Stein, Alan M. Zaslavsky, Ronald C. Kessler

Faculty Publications

Sexual violence victimization is a significant problem among female U.S. military personnel. Preventive interventions for high-risk individuals might reduce prevalence but would require accurate targeting. We attempted to develop a targeting model for female Regular U.S. Army soldiers based on theoretically guided predictors abstracted from administrative data records. As administrative reports of sexual assault victimization are known to be incomplete, parallel machine learning models were developed to predict administratively recorded (in the population) and self-reported (in a representative survey) victimization. Capture–recapture methods were used to combine predictions across models. Key predictors included low status, crime involvement, and treated mental disorders. …

The Role Of Journaling In Reflective Writing In Experiential Education: A Case Study Intervention, John Bennion, Mat Duerden, Anne Whitehouse

Faculty Publications

Research suggests that journaling will increase reflection and improve program outcomes (Bain, et al, 1999; Duerden, et al, 2012) This study involved a partnership with a non-profit, Global Explorers (GEx), which provides international immersion experiences for youth. Their programs are designed to teach youth participants principles of leadership, environmental awareness, service, and science. This study, which tested whether teaching journaling techniques to youth program facilitators would have a positive impact on participant outcomes, addressed the following hypotheses: 1) Greater training in reflective thinking among participants would be associated with higher outcome scores, and 2) Participants in the intervention group (facilitators …

Airline Safety Improvement Through Experience With Near-Misses: A Cautionary Tale, Peter Madsen, Robin L. Dillon, Catherine H. Tinsley

Faculty Publications

In recent years, the U.S. commercial airline industry has achieved unprecedented levels of safety, with the statistical risk associated with U.S. commercial aviation falling to 0.003 fatalities per 100 million passengers. But decades of research on organizational learning show that success often breeds complacency and failure inspires improvement. With accidents as rare events, can the airline industry continue safety advancements? This question is complicated by the complex system in which the industry operates where chance combinations of multiple factors contribute to what are largely probabilistic (rather than deterministic) outcomes. Thus, some apparent successes are realized because of good fortune rather …

Adolescent Summer Camp Volunteers’Attitudes Toward Peers With Disabilities, Megan Fort, Neil Lundberg, Ramon Zabriskie, Dennis Eggett, Mary Anne Prater, Keith Barney

Faculty Publications

This study explored themalleability of adolescent attitudes toward their peers with disabilities after volunteering in a summer day-camp. The Contact with Disabled Persons Scale (CDP) and the Multi-Dimensional Attitude Scale (MAS) were used to collect data in order to determine the association between volunteering in a recreation-based summer day camp and adolescent attitudes toward disability. After a covariateadjusted regression analysis, contact with individuals with disabilities was found to significantly predict change in attitudes toward disability. Dyadic interviews were held after camp participation to provide additional sources of data with potential for deeper understanding of the camp experience for volunteers. The …

Female Veterans’ Involvement In Outdoor Sports And Recreation, Neil Lundberg, Stacy Taniguchi, Rachel Mcgovern, Shauna Smith

Faculty Publications

Previous research has recognized the need to better understand the experience of female veterans and their adjustment upon returning home, especially considering that a growing number of veterans are women. Their stories, particularly as they relate to combat and the associated wounds of war, largely remain untold. Therefore, the purpose of this project was to employ a theoretical sample from Grounded Theory methodology to determine if similar recreation opportunity structure patterns existed in the use of outdoor sports and recreation for a sample of female veterans, as had been found in previous research with individuals with physical disabilities. The investigation …

Acquisition Challenge: The Importance Of Incompressibility In Comparing Learning Curve Models, Justin R. Moore, John J. Elshaw, Adedeji B. Badiru, Jonathan D. Ritschel

Faculty Publications

The Department of Defense (DoD) cost estimating methodology currently employs T. P. Wrights 75-plus-year-old learning curve formula. The goal of this research was to examine alternative learning curve models and determine if a more reliable and valid cost estimation method exists, which could be incorporated within the DoD acquisition environment. This study tested three alternative learning models (the Stanford-B model, DeJong's learning formula, and the S-Curve model) to compare predicted against actual costs for the F-15 A-E jet fighter platform. The results indicate that the S-Curve and DeJong models offer improvement over current estimation techniques, but more importantly and unexpectedly …

Electronic Health Records And User Participation: Digital Natives Versus Digital Immigrants, Deanna House, Rajat Mishra

Faculty Publications

The need for clarity in the healthcare management is a matter of frequent discussion and concern among healthcare professionals, practitioners, patients and academicians. Electronic Health Records would provide clarity, transparency, interoperability and transferability in the health care information and data of the patients. It will also reduce the human mistakes and will reduce the likelihood of wrongly reading or interpreting the information. This paper introduces this useful concept and links it to the two classes of health care practitioners- ‘digital natives’ and ‘digital immigrants’. The paper further identifies and discusses the relationship between user participation and system success and analyses …

Being Good For Goodness Sake: The Influence Of Family Involvement On Motivations To Engage In Small Business Social Responsibility, Whitney O. Peake, Philip E. Davis, Marcus Z. Cox

Faculty Publications

Small family and nonfamily firms are acknowledged to serve as important facilitators of social responsibility within their communities; however, both have received relatively little attention in the literature for these efforts or their motivation for undertaking them. Grounded in Enlightened Self-Interest (ESI) and intentions, we explore motivations for participation in socially responsible behaviors and the moderating effect of family involvement. We develop measures for small business social responsibility (SBSR), ESI, and SBSR intentions. Our analyses indicate positive direct effects exist for both SBSR intentions and ESI on engagement in SBSR. We find that family involvement strengthens the relationship between ESI …

Linking Sustainability To Quality Management And Firm Performance, Rajat Mishra, Randy Napier

Faculty Publications

Environmental management practices have evolved significantly over the past two decades. During that time, sustainable operations management practices have purportedly made positive contributions to overall firm performance. This paper develops two conceptual frameworks regarding the relationships among specific elements of environmental management, quality management, and firm performance. We suggest that innovation in quality management mediates the relationship between design for environment and firm performance, and that statistical process control techniques moderate the relationship between environmental management systems and firm performance. We identify future research possibilities, based on these frameworks, to inform scholarly research and practice in environmental management and quality …

The Ceo Branding Mix, Marc Fetscherin

Faculty Publications

What do Donald Trump, Mark Zuckerberg, Oprah Winfrey, Richard Branson and Jeff Bezos have in common? They are not only CEOs and living icons of the brands they created but also brands themselves. There are many reasons why CEOs today get more attention than in the past. When the media are looking for a business story they often turn to CEOs or founders. Some companies are larger than countries in terms of number of citizens or employees or in revenue. For example, Walmart has about 2.2 million employees, comparable to the population of Qatar, Namibia, or Slovenia, and its revenues …

Are The Parents To Blame? Predicting Franchisee Failure, Ilan Alon, Michèle Boulanger, Everlyne Misati, Melih Madanoglu

Faculty Publications

The Small Business Administration (SBA) supports franchising by backing up loans issued by regular lending organizations. However, the SBA does not directly consider firm strategies as part of its lending process. To appreciate how franchisor characteristics influence franchisee failure, we developed a heuristic model using the methodology and power of predictive analytics. We use multi-year data from the World Franchising Council’s surveys on franchisors’ characteristics and from the SBA on franchisee loan defaults. The data cover 271 diverse US franchise chains that are present in both databases. Our model predicts potential defaults of SBA-backed loans issued to American franchisees and …

Keeping Up With New Legal Titles; Introduction To Law Firm Practice By Michael Downey, Christine Iaconeta Dulac

Faculty Publications

The inner workings of a law firm is unknown territory for new lawyers. In fact, it is only recently that law schools have begun to teach classes that discuss law firm management, running a solo practice, or technology used by practicing attorneys. Michael Downey's Introduction to Law Firm Practice provides an in-depth examination of the structure and management of today's law firms, as well as many other aspects of law firm practice, including business development strategies, risk management, and professional responsibility, to name a few. ¶59 Before delving into the text, it is important to note the

Consumer Behavior Change At The Base Of The Pyramid: Bridging The Gap Between For-Profit And Social Responsibility Strategies, Lisa Jones Christensen, Enno Siemsen, Sridhar Balasubramanian

Faculty Publications

This longitudinal field experiment compares two different for-profit market entry strategies with a philanthropic strategy in terms of how each influences consumer behavior in base-of-the-pyramid communities. We analyze reactions to a water purification product offered at three price points (moderate discount, deep discount, and free) in rural Malawi. We find that those who paid the deeply discounted price remain more likely to re-obtain and use the product than do those who paid the moderate price or who took it for free.

The First 50 Years And The Next 50 Years Of A Behavioral Theory Of The Firm: An Interview With James G. March, Chengwei Liu, David Maslach, Vinit Desai, Peter Madsen

Faculty Publications

To celebrate the 50th anniversary of the 1963 publication of A Behavioral Theory of the Firm (BTF) by Richard Cyert and James G. March, we interviewed Professor James G. March. The purpose of this article is to disseminate the full text of that interview.

The Robust Beauty Of “Little Ideas”: The Past And Future Of A Behavioral Theory Of The Firm, David Maslach, Chengwei Liu, Peter Madsen, Vinit Desai

Faculty Publications

This introductory and the following nine articles reflect comments made by panelists during a symposium honoring A Behavioral Theory of the Firm by Richard Cyert and James G. March at the 2013 Academy of Management meeting. Not surprisingly, what emerged from these comments is that the Behavioral Theory of the Firm (BTF) was enormously influential to the creation of many “little ideas” that have a big impact on a number of social sciences. More surprising is the potential for many new “little ideas” that build on the BTF. The panelists detail what these new “little ideas” may be in future …

Who Should Bring Home The Bacon? How Deterministic Views Of Gender Constrain Spousal Wage Preferences, Catherin H. Tinsley, Taeya M. Howell, Emily T. Amanatullah

Faculty Publications

Despite the rise of dual-income households in the United States and a narrowing of the nation’s gender wage gap, we find that many men and women still prefer the husband to be the primary breadwinner. To help explain intra-marital wage preferences, we argue for a new construct, gender determinism, which captures the extent to which a person believes gender categories dictate individual characteristics. We show that deterministic views of gender increase both intra-marital wage gap preferences and work choices that may perpetuate the gender wage gap. Our results hold in both student and non-student samples, suggesting some endurance of these …

Who Gets Credit For Input? Demographic And Structural Status Cues In Voice Recognition, Taeya M. Howell, David A. Harrison, Ethan R. Burris, James R. Detert

Faculty Publications

The authors investigate the employee features that, alongside overall voice expression, affect supervisors’ voice recognition. Drawing primarily from status characteristics and network position theories, the authors propose and find in a study of 693 employees from 89 different credit union units that supervisors are more likely to credit those reporting the same amount of voice if the employees have higher ascribed or assigned (by the organization) status— cued by demographic variables such as majority ethnicity and full-time work hours. Further, supervisors are more likely to recognize voice from employees who have higher achieved status— cued by their centrality in informal …

Authenticity Matters More Than Intelligence And Personality In Predicting Metacognition, Dan S. Chiaburu, Inchul Cho, Richard G. Gardner

Faculty Publications

Purpose – Metacognition – or learning how to learn – is an important competence in business and academic settings. The purpose of this paper is to examine individual difference predictors of metacognition, including two traditional (general mental ability (GMA), five-factor model (FFM) personality traits) ones, and a novel one, individual authenticity.

Design/methodology/approach – Volunteers (n¼243) were asked to rate the extent to which they agreed with the respective statements on a seven-point Likert-type scale for GMA, FFM personality traits, and authenticity measures. Data were collected at different points in time to introduce psychological separation among the study measures.

Findings – …

Conceptualizing Structured Experiences: Seeking Interdisciplinary Integration, Mat D. Duerden, Peter Ward, Patti A. Freeman

Faculty Publications

While consensus exists around the importance of providing structured experiences, the industries interested in offering such experiences lack a common body of shared knowledge about how most effectively to do so. Potentially complementary research on structured experiences remains fragmented across multiple fields such as leisure, tourism, and marketing. The purpose of this paper, therefore, was first to review and then integrate this scattered literature into a structured experience framework in order to facilitate experience-related research with broader applicability for both commercial and public organizations interested in providing structured experiences.

Impact Of Conservation Corps Experience On Corps Members, Mat D. Duerden, Michael B. Edwards, Robin Lizzo

Faculty Publications

This study examined the impact of conservation corps experiences on participants. Based upon existing gaps in the conservation corps literature and drawing from research on other comparable programs, this study addressed the following research questions: did involvement in a conservation corps program increase participants' (a) intention to pursue natural resource management related careers or education, (b) positive attitudes towards public lands, and (c) environmental activism? A quasi-experimental design was used to answer these questions. The participant group for the study came from IO different Public Lands Service Coalition corps in the Western United States during the 2011 season. The comparison …

Fortifying Leisure: Adolescent Perspectives Of Family Leisure In Uganda, Rachel A. Mcgovern, Stacy Taniguchi, Julie M. Hite, Steven J. Hite, Mark A. Widmer, Christopher B. Mugimu, Yusuf K. Nsubuga

Faculty Publications

This study examined family leisure patterns and meanings of family leisure from the perspective of adolescents living in the Mukono District of Uganda. Sixty-eight secondary students were interviewed. Results indicate Ugandan adolescent definitions of leisure reflect leisure as free time and leisure as a means to an end. Students mentioned three primary family leisure outcomes (enjoyment/fun, personal development, and family development) that point toward a core theme. Fortifying describes the importance Ugandan youth place upon family leisure outcomes that strengthen the individual to overcome inevitable challenges they will face throughout their lives and enable them to succeed, especially through family …

Adaptation Of An Adolescent Coping Assessment For Therapeutic Recreation And Outdoor Adventure Settings, Melissa S. Russell, Mark A. Widmer, Neil Lundberg, Peter Ward

Faculty Publications

This study addresses the need for sound assessments to measure adolescent coping in therapeutic recreation, wilderness and adventure therapy settings. Although consideration was given to developing a new measure, a well-developed general coping measure exists, and the authors indicated a need to adapt it to specific settings. Therefore, the purpose of this study was to adapt the Response to Stress Questionnaire (RSQ) for use in adventure-based therapeutic settings. Appropriate content was identified and items were adapted to create RSQ Outdoor Adventure Version (RSQ-OAV). These items were then evaluated for representativeness and relevance to provide content validity. An expert panel conducted …