Business Administration, Management, and Operations Commons^™

Marching Forward: A Qualitative Examination Of Adapting Enlisted Veteran Leadership Skills In The Corporate Environment, Casey W. Jensen

Dissertations

planning, resource utilization, and conforming to corporate policies all required adaptation. Veterans primarily adapt their leadership skills through internal and external networking, mentors, coaches, managing and resetting expectations, and understanding light and dark ambiguity. The theoretical contributions of this research are in paternalistic leadership and veteran enlisted research. The practical implications assist veterans in understanding how to adapt and strategies to adapt their skills. In addition, managers and peers may use this research to understand veterans' challenges better when leaving military service. Next, talent acquisition professionals can use this research to better identify military veteran candidates for specific roles and …

Lean Accounting: A Connection To Strategic Partnership & Collaboration Between Management Accountants And Operations Managers, Colleen Mpofu

Dissertations

Technological advances, such as automation and artificial intelligence, have transformed the accounting profession. There is a consensus in the academic and practitioner literature that management accountants must move from their traditional role into one that serves as a strategic partner. However, literature that examines how management accountants have moved from this traditional role to one that is more strategic is limited. This study combines concepts from three different literature streams to explore how utilizing lean accounting practices relate to management accountant’s participation in strategic decision making, partnership with operations managers, and overall operational performance in manufacturing firms utilizing a lean …

Entrepreneurship And Heterogeneity Among Firms' Strategies: Three Essays, Xi Zhang

Dissertations

The first essay of this dissertation focuses on the entrepreneurship survival in the early stage, during which time an entrepreneur plays the game at the "edge of chaos" and improvises in real-time to learn the strategic playing field. It examines the social networks of entrepreneurs and the impact on new venture survival. Specifically, it explores how the entrepreneurs' social connections with other entrepreneurs and their types of employment differentially affect survival during the different stages of the entrepreneurial journey in the United States and India. Using the Global Entrepreneurship Monitor (GEM) dataset, this study documents not only how the social …

Graph Enabled Cross-Domain Knowledge Transfer, Shibo Yao

Dissertations

The world has never been more connected, led by the information technology revolution in the past decades that has fundamentally changed the way people interact with each other using social networks. Consequently, enormous human activity data are collected from the business world and machine learning techniques are widely adopted to aid our decision processes. Despite of the success of machine learning in various application scenarios, there are still many questions that need to be well answered, such as optimizing machine learning outcomes when desired knowledge cannot be extracted from the available data. This naturally drives us to ponder if one …

Integration Of Customer Preference To Smart Locker Location Planning For Last Mile Delivery Optimization, Colette Malyack

Dissertations

Understanding customer preference associated with delivery solutions, such as the use of smart lockers, is an area of increasing interest for package delivery companies. Applications of this data could result in cost savings through vehicle route decisions, cross-docking and fleet size optimization, and increased placement of smart locker technology for stop reduction. However, there has been little effort applied to gathering information related to public preference solutions to last mile package delivery. Therefore, preference data is gathered and analyzed related to smart lockers, and apply the results to delivery route and cross-docking optimization through package locker location planning within the …

Executive Peer Advisory Groups: Who They Are? What Are Their Benefits? Why Do Members Join And Stay?, Andrew Feghali

Dissertations

Executive peer advisory groups (EPAGs) are exclusive organizations in which chief executive officers (CEOs) and presidents of businesses can problem solve business challenges, discuss business strategies, share best practices, and solve critical growth and performance issues. Executive peer advisory groups are based on the premise that the collective experience and resources of peer groups empower like-minded executives to solve challenges more effectively and more rapidly than they could do on their own. A key component of EPAGs is the forum, in which six to 16 members meet, typically monthly, in small-group sessions to function as each other’s personal advisory boards. …

A Phenomenological Study To Describe How Hispanic Entrepreneur Women Use Mark Crowley’S Four Principles To Accomplish Extraordinary Results, Elizabeth Vargas

Dissertations

Purpose: The purpose of this phenomenological study was to describe how exemplary Hispanic entrepreneur women lead from the heart using Crowley’s four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: A qualitative phenomenological research approach was used in this study to illuminate the lived experiences of exemplary Hispanic entrepreneur women. A sample of eight Hispanic entrepreneur women from the target population in Southern California was chosen. The sample of eight Hispanic entrepreneur women was chosen using predetermined criteria. Each participant was …

How Exemplary Black Women Leaders Use Influence To Achieve Extraordinary Results, Catrena Elliott

Dissertations

Purpose: The purpose of this phenomenological study was to understand and describe how exemplary Black women business leaders (BWBL) influence employees through personal motivation, personal ability, social motivation, social ability, structural motivation, and structural ability.

Methodology: This phenomenological study research design identified and explored how 10 exemplary BWBL who have achieved extraordinary results influence employees through personal motivation, social motivation, structural motivation, personal ability, social ability, and structural ability. Participants were selected from exemplary BWBL in Southern California and Northern California who fulfilled the study’s requirements. Interviews, observations, and artifacts were used to gather data. To identify study findings, data …

How Can Design Thinking Transform Diversity Initiatives For Architectural Trade Organizations In The United States?, Leroy Stewart

Dissertations

This study intended to assess design thinking as a variable regarding its utilization as a tool to increase the number of African American architects in the United States. The research was grounded in the speech given by Whitney Young to the American Institute of Architects (AIA) in 1968, and the initial partnership between the AIA and the National Organization of Minority of Architects (NOMA) in 2001 to increase the number of African American architects to 15,000 by 2030. Through the qualitative methodology, via descriptive phenomenological analysis (DPA), fourteen participants, all of whom were African American licensed architects, were interviewed to …

Factors That Affect The Rate Of Preterm Birth: An Examination Of The Inter-Related Impacts Of Social Determinants, Behavior And Physical Health Status, Krystal Michelle Hunter

Dissertations

The work seeks to examine the factors that have significant relationships to the rate of preterm birth (PTB) along with its cost to society.

There are four papers within this work. This purpose of the first paper is to measure the impact that healthy behaviors have on the rate of PTB when modeled with other factors like household demographics, community deprivation, chronic disease and mental health. This work finds that positive health behaviors has a negative relationship with PTB. The interaction between body mass index (BMI) and social class and its relationship to PTB is examined in the second paper. …

Statistics-Based Anomaly Detection And Correction Method For Amazon Customer Reviews, Ishani Chatterjee

Dissertations

People nowadays use the Internet to project their assessments, impressions, ideas, and observations about various subjects or products on numerous social networking sites. These sites serve as a great source of gathering information for data analytics, sentiment analysis, natural language processing, etc. The most critical challenge is interpreting this data and capturing the sentiment behind these expressions. Sentiment analysis is analyzing, processing, concluding, and inferencing subjective texts with the views. Companies use sentiment analysis to understand public opinions, perform market research, analyze brand reputation, recognize customer experiences, and study social media influence. According to the different needs for aspect granularity, …

Exemplary Urban Unified District Superintendents Leading With Transformational Strategies During The Covid-19 Global Health Crisis, Sandra Hernandez

Dissertations

Purpose: The purpose of this qualitative multiple case study was to identify and describe strategies exemplary urban unified district superintendents used to lead in crisis using the five critical tasks of strategic crisis leadership (sense making, decision making and coordination, meaning making, accounting, and learning) during the COVID-19 pandemic. In addition, it was the purpose to understand and describe the experiences of exemplary leaders during a time of crisis.

Methodology: In this qualitative multiple case study, interviews were used to secure data from exemplary urban unified district superintendents to identify and describe the strategies they used to lead during the …

The Relationship Between The Protean Career Attitude And Feedback After The Employee Promotion Process, Marcie Overstreet

Dissertations

The deterioration of the traditional organizational career model progressively challenges employees to manage their careers (Briscoe et al., 2006). Increasingly, individuals self-manage their careers, focusing on both professional and personal circumstances throughout a career (Li et al., 2019). Employees continue to pursue career advancement by developing their knowledge, skills, and competencies. While individuals seek career development pursuing more challenging and higher paying jobs, organizations also show interest in career development.

Organizations take an interest in the career growth of employees because career advancement leads to increased morale and productivity and reduced costs associated with employee turnover (Bowness, 2019). Increased morale …

The Relationship Between Social Isolation, Telecommuting Intensity Levels, Autonomy, And Job Satisfaction During The Covid-19 Pandemic, Kristy Williams

Dissertations

The COVID-19 pandemic forced workplaces to social distance, and millions of workers began telecommuting or working from home (Kniffin et al., 2021). Becker (2002) stated, “How well companies manage their human capital is a crucial factor in their success (p. 8).” The pandemic has profoundly affected human capital (Ballotpedia, 2021; Collings et al., 2021; Jesuthasan et al., 2020; Kniffin et al., 2021). This study examined the relationship between social isolation, telecommuting intensity levels, autonomy, and job satisfaction during the COVID-19 pandemic. The researcher attempted to answer the research question and objectives by conducting a quantitative correlation study using a survey …

Toward The Micro-Foundations Of Environmental Sustainability: Fostering Pro-Environmental Behavior Among Employees To Boost Corporate Environmental Performance In The United Arab Emirates, Tareq Zaal Al-Ali

Dissertations

Today, the world is still struggling to find ways to control pollution, greenhouse gas emissions, and climate change. Consequently, environmental sustainability has become an essential concept in the global business environment. This study examined the factors that can influence the environmental sustainability performance of organizations. While previous studies have examined the role of regulatory frameworks, industry standards, innovation, and the use of clean technologies in achieving environmental sustainability, little attention has been paid to the role of employees in improving a company's environmental performance. This study examined how employees' pro-environmental beliefs and behaviors are triggered in the workplace. It then …

Exploring The Influence Of Industry 4.0 Technology On Buyer-Supplier Relationships (Supplier Transparency) And Supply Chain Agility, Honey Zimmerman

Dissertations

Constantly evolving technologies enable supply chains around the world to thrive and become progressively more sophisticated and responsive. Industry 4.0 (I4.0) technologies connect supply chain networks like never before. Still, anecdotal evidence suggests that few firms have implemented such technologies enterprise-wide. Therefore, to investigate the value created from the implementation of such technology, the focus of this study was on buyer-supplier relationships (BSR) and firm supply chain agility (FSCA) in the context of I4.0 technologies. Using mixed methodologies within a single-case study, we set out to answer the research question: Does I4.0 technology influence buyer-supplier relationships and firm supply chain …

Optimizing Vaccine Supply Chains With Drones In Less-Developed Regions: Multimodal Vaccine Distribution In Vanuatu, Deng Pan

Dissertations

In recent years, many less-developed countries (LDCs) have been exploring new opportunities provided by drones, such as the capability to deliver items with minimal infrastructure, fast speed, and relatively low cost, especially for high value-added products such as lifesaving medical products and vaccines. This dissertation optimizes the delivery network and operations for routine childhood vaccines in LDCs. It analyzes two important problems using mathematical programming, with an application in the South Pacific nation of Vanuatu. The first problem is to optimize the nation-wide multi-modal vaccine supply chain with drones to deliver vaccines from the national depot to all health zones …

The Influence Of United Arab Emirates National Culture On Leadership Styles In Higher Education Institutions, Hamsa Saleh Al Ammari

Dissertations

Academic institutions and universities are complicated organizations led by professionals and academics who owe their knowledge and skills to their experience in education and leadership. In a country like the United Arab Emirates (UAE), education leaders who come from different cultural backgrounds practice their daily duties within a context where the local national culture imposes certain assumptions, beliefs, norms, and attitudes on them, thereby controlling their understanding of leadership and shaping their behavior. There has been little academic research into what constitutes the national culture of the UAE, a young, cosmopolitan amalgamation of seven Emirates, viewed internationally as an Arab, …

Institutional Satisfaction With Online Program Management (Opm) Providers, Michael Graham

Dissertations

Abstract

The online program management (OPM) industry is a multibillion-dollar business that works with the higher education industry. Once primarily a tuition revenue share model that marketed and enrolled new programs for institutions, the OPM business is evolving. Fee-for-service payments and services such as coaching and instructional design are now part of the OPM landscape. Although higher education institutions are spending billions of dollars, there has been very little academic research into this phenomenon. This study examines the satisfaction of higher education institutions with OPM providers. This quantitative study utilizes Oliver’s expectation confirmation theory to understand why institutions may be …

Multi-Stage Stochastic Optimization And Reinforcement Learning For Forestry Epidemic And Covid-19 Control Planning, Sabah Bushaj

Dissertations

This dissertation focuses on developing new modeling and solution approaches based on multi-stage stochastic programming and reinforcement learning for tackling biological invasions in forests and human populations. Emerald Ash Borer (EAB) is the nemesis of ash trees. This research introduces a multi-stage stochastic mixed-integer programming model to assist forest agencies in managing emerald ash borer insects throughout the U.S. and maximize the public benets of preserving healthy ash trees. This work is then extended to present the first risk-averse multi-stage stochastic mixed-integer program in the invasive species management literature to account for extreme events. Significant computational achievements are obtained using …

Essays On Health Care Quality: Timeliness, Equity, And Efficiency, Abubakar-Sadiq Bouda Abdulai

Dissertations

According to the National Academy of Medicine (NAM) (formerly called the Institute of Medicine), a quality health care system embodies six attributes: timeliness, equity, safety, efficiency, effectiveness, and patient-centeredness. Timeliness is to avoid unnecessary delays in care delivery for patients and caregivers; equity is to ensure that the quality of care that patients receive does not vary based on their personal characteristics; safety is to ensure that the care that is intended to help patients does not harm them; efficiency is to avoid waste and optimize resource allocation to improve care delivery; effective care is one that relies on sound …

Constructive Solution Methodologies To The Capacitated Newsvendor Problem And Surrogate Extension, Pinyuan Shan

Dissertations

The newsvendor problem is a single-period stochastic model used to determine the order quantity of perishable product that maximizes/minimizes the profit/cost of the vendor under uncertain demand. The goal is to fmd an initial order quantity that can offset the impact of backlog or shortage caused by mismatch between the procurement amount and uncertain demand. If there are multiple products and substitution between them is feasible, overstocking and understocking can be further reduced and hence, the vendor's overall profit is improved compared to the standard problem. When there are one or more resource constraints, such as budget, volume or weight, …

Budget Gaming: Politics, Ethics, And Compensation, Gretchen Decker

Dissertations

Practitioners are frustrated with the budgeting process, frequently complaining that budgets cause undesirable and political behaviors in the organization (Jensen, 2001). One of the most frequent problems is budget gaming, which critics consider non-value added and frustrating. In a 2010 survey, over 95% of respondents acknowledged that budget gaming exists at least “occasionally” (Libby & Lindsay, 2010). Previous studies indicate budget gaming is frustrating, prevalent, and wasteful (Hansen et al., 2003; Libby & Lindsay, 2007; Neely et al., 2003).

I conducted an experiment to investigate organizational influences (organizational politics, compensation condition, ethics attestation) and their impact on budget gaming. The …

Leadership Development In Saudi Arabia’S Private Sector: A Mixed Methods Approach, Khaled Hanaky

Dissertations

There is currently a proliferation of business-focused leadership development programs in Saudi Arabia. These programs represent a reaction to the shortage of qualified leaders who can drive and sustain both recent and future advances introduced by Saudi Vision 2030, the national transformation program that is introducing social and economic reforms. Importantly, business leadership development has not been studied in this context of contemporary Saudi Arabia.

This study examined the state of Saudi leadership development programs by employing an explanatory sequential case study design that focused on a particular leadership development program. Through the use of surveys and participant interviews, results …

Higher Education Business And Technology Leaders’ Behaviors That Drive Outcome Alignment, Katherine Lynch-Holmes

Dissertations

Higher education institutions (HEIs) face unprecedented challenges, including capacity alignment, financial sustainability, and even public confidence (Grajeck & Brooks, 2020; Grawe, 2019; Oblinger, 2019; Simone, 2020, Wheeler, 2020, Witt & Coyne, 2019). Financial challenges force HEIs to reduce costs by making decisions like cutting programs, laying off staff or merging institutions to reduce operating costs (Chen et al., 2019; Sellingo, 2017; Witt & Coyne, 2019). Higher education leaders (HELs) must act as trusted partners and broker technology to align processes, support, and outcomes (Luftman 2000; Petkovics, 2018; Reinitz, 2019). Unfortunately, higher education’s business-technology (BITA) alignment remains lower than other national …

Economic And Environmental Impacts Of Drone Delivery, Juan Zhang

Dissertations

Motivated by the potentially huge economic and environmental benefits of drone delivery, this dissertation developed mathematical models using the continuous approximation methodology to quantify the cost and emissions savings that drone delivery can provide relative to conventional truck delivery on multi-stop routes for a range of operating characteristics, delivery environments, and carbon intensities of power generation. This research considers two types of drone delivery: drone-only delivery and truck-drone delivery. In drone-only delivery, drones travel out-and-back from a depot to make each delivery. In truck-drone delivery, a truck and drone tandem make deliveries in parallel with the drone being launched and …

Competitive Strategy And Firm Performance In Multinational Manufacturing Organizations: A Focus On Strategic Alignment, Kianoosh Ebrahimi

Dissertations

The purpose of this research is to study to examine the impact of strategic alignment and the concept of fit on manufacturing firm performance in order to achieve its strategic objectives. This study also examines the impact of market concentrate, manufacturing competitive dimensions, and corporate link strategies on firm performance. The design for this research is correlational research following a quantitative, deductive approach. Data collected through a survey based on completed questionnaires to measure perspectives of leadership teams about strategic directions discussed in this research. The survey was designed based on the drawn framework from the literature review. A quantitative …

Administrative Trust As A Contributor To Forensic Coach Burnout And Exit, Benjamin Schultz Pyle

Dissertations

This study sought to determine whether a relationship exists and its extent between intercollegiate forensic coach trust in university administrators and burnout and exit in intercollegiate forensic coaches. Specifically, this study examined the relationship between intercollegiate forensic coach trust in their university administrators with both intercollegiate forensic coach satisfaction and intercollegiate forensic coach burnout in predicting intercollegiate forensic coach exit from forensics.

Fifty-seven intercollegiate forensic educators participated in the research, including 37 directors of forensics. Data analysis revealed significant relationships between intercollegiate forensic coach trust in university administrators, intercollegiate forensic coach satisfaction, intercollegiate forensic coach burnout, and intercollegiate forensic coach …

The Impact Of Strategic Alliances On Corporate Performance: Exploring Mechanisms And Conditions In The Context Of Oil And Gas Industry In The Uae, Khalid A. Al Kindi

Dissertations

Strategic Alliances are fast gaining traction in the oil and gas Drilling Industry in the World and the UAE in particular, in contrast to the challenges that arise in the markets as a result of globalization and as a business strategy to enhance the corporate performance of the firms involved in the alliances. The alliances are also in the focus of academic and business researchers and interest in Strategic Alliances has significantly increased over the past decades. This research aims to study to what extent do strategic alliances impact the corporate performance of the firms involved in these alliances in …

Value Creation By Private Equity Firms: A Resource-Based View, Kei Pang

Dissertations

Despite the growing importance of the private equity (PE) industry in the United States, it is unclear how PE firms create value. This study contributes to the PE literature and strategic management research by examining PE firm resources and competencies that drive the success of equity-backed management buyout deals. Specifically, my work proposes a framework to describe the key value creation drivers and sub-drivers that position PE firms for success in all four stages of the PE value chain: Fund Raising, Deal Sourcing, Governing/Managing, and Exiting. I utilize Porter’s (1985) value chain analysis (VCA) and the resource-based view (RBV) to …