Business Administration, Management, and Operations Commons^™

Phenomenological Study On The Lived Experience Of Black Women In Positions Of Leadership In California State Government, Tonia Burgess

Dissertations

Purpose: The purpose of this phenomenological study was to explore the lived experiences of Black women in their roles as leaders in the California state government with respect to support received and barriers encountered.

Methodology: The phenomenological qualitative study involved exploring the lived experiences of 12 Black women in positions of leadership in northern California state government with regard to the supports they received and the barriers they encountered during their careers in California state government. Patton (2015) asserted that phenomenology's philosophical interpretation occurs when individuals only know what they experience. Additionally, "to fully understand the phenomenon, it must be …

A Sequential Explanatory Mixed Methods Study Of Chief Nurse Executives On Creating A Culture Of Inclusiveness, Toloue Aria

Dissertations

Purpose: The purpose of this sequential explanatory mixed methods study was to identify and describe the leadership strategies that exemplary chief nurse executives use in inpatient acute care hospitals located in Southern California to create an organizational culture of inclusiveness using Kennedy’s (2008) 5 leadership qualities of cultural differences.

Methodology: A sequential mixed methods research design was selected to answer this study’s research questions. The researcher was a part of a thematic group of 10 peer researchers and 7 faculty advisors. Through purposeful sampling, the researcher selected 18 exemplary chief nurse executives for survey data collection using instrumentations developed …

A Qualitative Study On Grooming Talent For Higher Education, Christine Holt

Dissertations

A vast number of higher education leaders and staff have reached the age and service requirements to be eligible for retirement. In the modern workplace, higher education institutions have become more complex and have to adapt to technological advances. As a result of these occurrences, the skill level of employees must keep pace and continue to evolve. Higher education institutions must prepare and sharpen the skills and competencies of employees through leadership development programs.

In this qualitative case study of 24 participants representing three universities and two search firms, the focus was on designing and implementing succession planning and leadership …

High-Speed Rail Safety Analysis Based On Dual-Weighted Complex Network, Liu Lv

Dissertations

This study uses a complex network model to analyze the causes of accidents in high-speed railway operations. By identifying the key factors that led to high-speed railway accidents, hidden safety hazards were discovered. This will help improve the operational safety of the U.S. high-speed rail line under construction.

The analysis uses the regional high-speed railway network in Guangzhou, China as a case study, including the railway (including high-speed railway) accidents that occurred in the company's jurisdiction from 2013 to 2017. With comparative analysis between general railways and high-speed railways, the changes of high-speed railway safety factors are explored. Data analysis …

Online Fulfillment: F-Warehouse Order Consolidation And Bops Store Picking Problems, Wen Zhu

Dissertations

Fulfillment of online retail orders is a critical challenge for retailers since the legacy infrastructure and control methods are ill suited for online retail. The primary performance goal of online fulfillment is speed or fast fulfillment, requiring received orders to be shipped or ready for pickup within a few hours. Several novel numerical problems characterize fast fulfillment operations and this research solves two such problems. Order fulfillment warehouses (F-Warehouses) are a critical component of the physical internet behind online retail supply chains. Two key distinguishing features of an F-Warehouse are (i) Explosive Storage Policy – A unique item can be …

Addressing Ad-Blocking Challenges In Online Publishing: A Data Science Approach, Shuai Zhao

Dissertations

The revenue of online display advertising is expected to reach 389 billion U.S. dollars globally in 2021. However, the fast increase in ad-blocker usage impacts publishers' ad revenue and the ad-supported free web. Faced with this problem, many online publishers choose either to cooperate with ad-blocker software companies to show acceptable ads or to build a wall that requires users to whitelist (i.e., turn off ad-blockers) for content access. This dissertation aims to deepen the understanding of existing counter-ad-blocking strategies and further explore how to address ad-blocking challenges through a data science approach.

The dissertation starts with investigating and identifying …

A Phenomenological Study On The Impact Of Servant Leadership For Establishing A Culture Of High Performance As Perceived By High School Principals, Darrick Rice

Dissertations

Purpose: The purpose of this phenomenological study was to explore and describe the perceived impact of Patterson’s (2003) 7 servant leadership constructs on high school principals in establishing a culture of high performance.

Methodology: The qualitative phenomenological study described the lived experiences of high school principals who lead schools that have implemented Patterson's (2003) 7 servant leadership constructs for establishing a culture of high performance in Los Angeles County, California. The researcher was a part of 8 peer researchers and 2 faculty advisors. The data collection included virtual face-to-face semi structured interviews using a protocol developed by the thematic team. …

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …

Do User-Generated Ratings Affect Hotel Valuations? – An Analysis Of The Chicago Hotel Market, Shailesh Patel

Dissertations

Today’s travelers are increasingly relying on aggregated online opinions to make purchase decisions. One of the sectors most impacted by these online reviews is the hospitality industry, where consumer review websites such as TripAdvisor, Expedia, and Bookings.com play a critical role in influencing consumer's choice of hotel and the price they will pay for the room. Recently, there have been studies investigating the various aspects of user-generated online reviews and ratings. The purpose of this paper is to investigate the impact of user-generated ratings on hotel valuations. Our paper does this using regression analysis to study the impact of TripAdvisor …

Investment Advisor Succession Planning: Attitudes, Norms, And Control, Don Mueth

Dissertations

This study investigated succession planning intentions of investment advisors who lead their small businesses. We employed the theory of planned behavior to better understand the attitudes, norms and perceptions of control that impact these business leaders’ intentions to plan. Our research included a pilot study of interviews with 10 investment advisors and a main study of advisor survey responses. With a sample size of 198 participants, we analyzed survey responses measuring traditional TPB constructs as well as involvement in outside activities. Using two-step structural equation modeling, our model fit was acceptable, and our results supported our hypotheses that beliefs, attitudes, …

An Examination Of Optimal Level Of Ceo Narcissism: Why, How, And When Narcissism Impacts Firm Performance, Scott Boswell

Dissertations

Chief Executive Officers (CEOs) may have narcissistic tendencies that impact the firm and its performance. We explore the definition of narcissism, how it is measured, and when it might be optimal or harmful to the firm’s performance. Leaders exhibiting higher scores on one or more Dark Triad traits often are viewed negatively both inside and outside the firm. Should such negative perceptions disqualify a leader who displays a measure of a Dark Triad trait? This research answers the primary question, is there an optimal level of CEO narcissistic traits and if so, are there moderating factors that impact the level? …

A Comprehensive And Absolute Corporate Sustainability Assessment And Enhanced Input Output Life Cycle Assessment, Joseph M. Wright

Dissertations

Stresses due to economic activity are threatening to exceed environmental and societal limits with the potential to jeopardize local communities and create global crises. This research proposes new methodologies and analytic techniques to comprehensively assess corporate sustainability and enhance the efficiency of estimating environmental and social impacts with Input Output Life Cycle Assessment (IOLCA).

Sustainability assessments and management require consideration of both social and environmental impacts as outflows of economic activity. There are a number of assessment tools available to gain insight into environmental and social impacts; but in most cases, these approaches lack essential components for a comprehensive and …

Peer-To-Peer Consumption In 3d Printing Design, Weizhi Chen

Dissertations

Three-dimensional printing or additive manufacturing is a new element in new product development that emphasizes on digitalization and innovation. However, due to its new emergence, existing research has rarely explored its mechanism and benefits especially in marketing, new product development and innovation. This research addresses the mechanism of 3D printing under collaborative consumption in the age of personal fabrication. The primary focus of this research lies at the intersection of marketing, 3D printing in collaborative consumption, and data science. Online peer-to-peer 3D printing sharing platform myminifactory.com is utilized as primary study context. In this research, two types of product design …

Mind Maps And Machine Learning: An Automation Framework For Qualitative Research In Entrepreneurship Education, Yasser Farha

Dissertations

Entrepreneurship Education researchers often measure entrepreneurial motivation of college students. It is important for stakeholders, such as policymakers and educators, to assert if entrepreneurship education can encourage students to become entrepreneurs, as well as to understand factors that influence entrepreneurial motivation. For that purpose, researchers have used different methods and instruments to measure students' entrepreneurial motivation. Most of these methods are quantitative, e.g., closed-ended surveys, whereas qualitative methods, e.g., open-ended surveys, are rarely used.

Mind maps are an attractive qualitative survey tool because they capture the individual's reflections, thoughts, and experiences. For Entrepreneurship Education, mind maps can be utilized to …

Servant Leadership Behaviors That Positively Influence On-Time Delivery Of Committed Work By Agile Teams In A Scaled Agile Framework, Rob Barclay

Dissertations

This research found strong evidence that leaders who use Servant Leadership Behaviors (SLBs) positively influence on-time delivery of committed work by scrum teams in a Scaled Agile Framework (SAFe). In organizations using a Scaled Agile Framework to manage large programs, Agile teams plan work called “stories” within an iteration, which can range from one to four weeks. The stories are ultimately intended to deliver functionality to the end-user and have enough information within them for business and technical people to understand the intent, develop, test, and demonstrate a vertical slice of system functionality.

Our research used Servant Leadership theory to …

A Strategic Plan To Thread Genomics Competencies Into Undergraduate Curriculum, Holly Mathis

Dissertations

Problem: Genomics in undergraduate nursing education has experienced slow adoption in the United States. Various approaches have been proposed but do not address barriers to successful implementation.

Methods: A strategic plan was developed to increase the amount of genetics and genomic content in the curriculum of an undergraduate nursing program. A gap analysis was performed on the curriculum revealing a paucity of content. A SWOT analysis informed the strategic plan, which included a faculty education program using the ANA/ISONG’s Essentials of Genetic and Genomic Nursing: Competencies, Curricula Guidelines and Outcome Indicators (2^nd ed.) (2009) as a foundation.

Results: Faculty …

Leadership Adapted: Towards An Understanding Of How Western-Developed Leadership Theories Are Translated And Practiced In The Modern Arab Middle East, Derek R. Olson

Dissertations

The purpose of this study is to understand how western-developed leadership theories are translated and practiced in the Modern Arab Middle East (MAME). Over the past century the notion of leadership has progressed through phases of understanding, definition, and practice. This evolution continues today and is no longer contained to the academic and practice-oriented institutions of North America and Europe. Through western-styled educational institutions and professional industries, western-developed leadership theories have stretched around the globe, including the MAME. While this is known, what is much less understood is how these theories are adopted and adapted. This study’s objective is to …

The Relationship Between The Perceived Value Of Professional Development, Job Satisfaction, And Intent To Leave, Wendy Marie Wells

Dissertations

Organizations striving to remain competitive compete in the war for talent in order to recruit and retain employees. Studies assessing intent to leave and turnover suggest numerous strategies to mitigate the revolving door of employees quitting jobs (Allen, 2008; Allen, Bryant, & Vardaman 2010; Lee, Hom, Eberly, & Li, 2018). This study assesses the relationship between the perceived value of professional development, job satisfaction, and intent to leave. Results of the study reveal as one finds professional development, valuable job satisfaction increases. In assessing the relationship between professional development and intent to leave, the results of the study suggest that …

Work-Life Balance: Perceived Differences Of Teleworkers And Non-Teleworkers, Christian Paul Lagarde

Dissertations

As the growth in the number of dual-career couples continues, couples attempt to balance the demands of career and family (Berlato & Corrêa, 2017). A healthy work environment potentially supports a positive work-life balance for employees. Supportive work environments increase morale, job satisfaction, job retention, productivity, as well as a fulfilling family life (Molla, 2015). Failure to assist employees with finding work-life balance risk the loss of a positive work environment for a company’s employees and the entire organization. Therefore, this human capital study seeks to build on the current research surrounding assisting organizations to find work-life balance for their …

The Economic Impacts Of Casino Gaming In Mississippi: Local, Regional, National And International Considerations, Janelle Townes

Dissertations

Casino development and the proliferation of the casino gaming industry has centered on the prevailing issue of economic impact. The purpose of this study was to determine what impact casinos in Mississippi have on the economy of the host communities. In this quantitative descriptive research study, the primary employment, tourism and revenue data were gathered from records provided by the Mississippi Gaming Commission to test the level of change that occurred in the host communities of Mississippi casinos between 2000 and 2015, a period when Mississippi communities experienced severe economic crises due in part to natural diseasters and economic recession. …

Task-Based Estimation And Planning For Application Development Projects And Resources: Models, Methods And Applications, Chidambaram Subbiah

Dissertations

This dissertation takes a new approach to software development effort estimation from the perspective of design patterns at an organization. A new estimating tool is developed to provide bottom up estimates based on the design patterns of the organization. The research also offers guidelines for extracting the unique design patterns specific to an organization that are used to obtain baseline task level estimates in the Estimating Tool. In addition, the tool provides a suite of seven estimates using predictive analytics to estimate the labor hours required for a project using historical data, a bottom-up estimate that is rooted in the …

Superintendent Recruitment: Effects Of Superintendent Job Status, School Councils (Principal Selection Models), District Wealth, And Signing Bonus On Applicant Rating Of The Job, Mark Jeffery Martin

Dissertations

This nearly perfect replicated study (Millay, 2003) was a superintendent recruitment simulation with the purpose of investigating factors that influence recruiting qualified individuals to serve as district superintendents of public schools. The study was a factorial experiment involving a four-way 2 x 2 x 2 x (3 x S) fixed-factor betweenwithin analysis of variance (ANOVA) which yielded 24 cells. The participants in the study were Kentucky Superintendents (N = 72) and individuals in Kentucky certified to be a school superintendent (N = 72) but employed in another position.

The between-groups variables were superintendent job status (superintendent, certified), district wealth (high, …

Factors Of Women-Founded High-Growth Technology Startup, Renee Gillard

Dissertations

Purpose: The purpose of this mixed-methods study was to identify and describe critical startup factors of high-growth technology startups as identified by women founders in Seattle, Washington.

Methodology: This mixed-method study identified and described 15 women founders of high-growth technology startups in Seattle. Participants were chosen based on specific criteria and recommendations of a sponsor and expert panel. Interviews were conducted with the participants and they completed an online survey.

Findings: Ten major findings emerged from the data. Founders fostered a strong network of professional and personal relationships to help develop and solidify their identity; they also …

The Importance Of Leadership Motivational Activities In Encouraging International Students To Return To Their Tier 1 Universities, Eric Hall

Dissertations

Abstract

The problem is international students are not returning to their undergraduate Tier 1 institutions during a period when quality student enrollment is essential, and there is scant research on academic advising strategies that can be used to combat international student attrition at these universities (O’Keefe, 2013). Studies have often lumped all international students together and made efforts to attract more international students, but the reasons why international students chose research universities, and returned, were not being investigated in this manner (Hegarty, 2014).

The purpose of this proposed study was to gain an understanding of the decision-making and reasoning processes …

The Impact Of Campus Facilities On The Recruitment Of Students In Higher Education, Lucinnda Sue Mcdonald

Dissertations

The statement often has been made over the years that university recruitment efforts are strongly impacted by campus facilities. The subject has been a topic of research over the past several decades. This study indicates that as generations change and times change, the significance of various aspects of the university to the prospective student change as well.

This research effort is a mixed-methods study to provide insight on the facilities current students deem most important when determining which college or university they will attend. The research for this study was conducted through an online survey asking students to:

• Choose …

Examining Inter-Relationships Between Supervisor Full-Range Leadership, Organizational Climate Strength, And Employee Job Satisfaction Using Multi-Level Modeling, Bharat Mohan

Dissertations

Employee job satisfaction, organizational climate, and supervisor leadership style have long been researched due to their influences on critical metrics for measuring organizational success. While the relationships between these three variables have been investigated, current research suffers from two major issues. First, no existing study has explored the inter-relationships between the aforementioned components within the same model. Second, existing studies are fraught with levels-of-analysis issues that yield findings that are either incomplete or inaccurate. This study addresses these issues by introducing organizational climate strength as a mediating variable (between supervisor leadership and employee satisfaction) and by employing multi-level modeling techniques. …

Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly

Dissertations

This quasi-experimental study examined a supervisor-subordinate negotiation of an emotion-laden conflict from the lens of the core concerns framework, communication accommodation theory, and gender roles research. Results empirically support CCF that, by accommodating or attending to the employees’ core concerns, managers can stimulate employees’ positive emotion and integrative intention. However, under- and overaccommodating the core concerns can lead to distributive intention. Additionally, the employees’ perception of manager goodwill can strengthen or attenuate the positive effect of core concerns accommodativeness on outcome variables especially for male managers. Thus, moderate accommodation is recommended for male managers. For female managers, the results show …

Exploring The Perceptions Of Leaders In Investor-Owned Utilities In California On Managing Organizational Change Initiatives, Maria Liza Legaspi

Dissertations

Purpose: The purpose of this qualitative study employing in-depth interviews was to identify the strategies and practices executive leaders and midlevel managers of investor-owned utilities (IOUs) perceive are effective in creating employee acceptance and support of organizational change and to identify the supports and barriers executive leaders and midlevel managers perceive as affecting employee acceptance or resistance to organizational change in IOUs.

Methodology: A qualitative research design enabled the capture of deeper thoughts and insights of executive leaders and midlevel managers of 4 IOUs in California. The study delved into the strategies and practices used by IOUs that are perceived …

Merger And Acquisition Integration: Exploring Uncertainty From The Perspective Of The Middle Manager, Joseph J. Pazmany

Dissertations

Purpose. The purpose of this qualitative study was to explore middle managers’ perceptions about how organizations managed job-related, structural, and strategic uncertainty during a merger and acquisition (M&A) integration process. Furthermore, this research investigated what strategies middle managers perceived effective and ineffective for managing uncertainty and recommendations for managing uncertainty during future integrations.

Methodology. This qualitative study utilized a phenomenological research design that collected data through open-ended interviews. Fifteen middle managers participated in the study and were asked 12 questions that explored their perceptions about managing uncertainty during an M&A integration.

Findings. Overall, participants perceived strategic uncertainty …

A Multi-Skilled Approach To Property Maintenance Considering Temporal, Spatial And Resource Constraints, Anthony G. Vatterott

Dissertations

With the continued increase in age of the United States housing and building stock, as well as the continued need to maintain properties across the U.S., the need for timely, cost-optimal maintenance is ever more critical. This paper proposes the application of a mathematical model to aid in the scheduling and assignment of construction and maintenance tasks, considering the multi-skilled workforce. The benefit of this approach is to take advantage of the economies of scale that can be developed using cross-functional skilled workers with varying levels of competence and efficiency. This approach schedules and assigns tasks using data from maintenance …