Business Commons^™

July 2011, Inland Empire Business Journal

Inland Empire Business Journal

Practice Nets More Benefits for Public Executive ‘Airtime’ allows workers to receive credit toward pension for years they didn’t work

Building Outrage: How Corruption Has Crippled the Construction Industry Stories of corruption should warn every major construction project owner of the dangers of placing millions—and sometimes tens and hundreds of millions—into the hands of companies with very questionable business practices

Resisting the Steve Jobs “Innovation Temptation”; Steps to Creating Great New B2B Products Steve Jobs method of creating products without his customers’ input won’t work for most businesses, especially B2B (business-to-business) suppliers. Dan Adams offers his advice on how you …

Hr's Role In Organizational Development, Lisa Brown Morton

Human Resource and Volunteer Management

Presented at the Nonprofit Human Resources Symposium, San Diego, CA on June 3rd, 2011.

June 2011, Inland Empire Business Journal

Inland Empire Business Journal

The Galleano Winery—a National Landmark The Galleano Winery remains much the same from 1927 when the land was first purchased by the Galleano family. It is a national landmark right in our own backyard

Economic Forecast Employment in Riverside/San Bernardino is beginning to show signs of an imminent recovery, per California State University, Long Beach

The Exchange: Four Tips for Having Conflict-Busting Conversations in the Workplace The trick to moving past office conflicts and on to increased productivity in your organization is knowing how to broach the topics in ways that leads to improved working relationships

Getting Organized Doing too …

User Patterns Of Key Performance Indicators Among Non-Profits In New York City And Westchester County, Gregory Holtz Phd

Wilson Center for Social Entrepreneurship

After a brief description of the study participants, the four major questions which guide the research are explored:

• What percent of the non-profits in the study use KPI’s and what are the different purposes served by the non-profit’s sector adoption of KPI’s?
• What are the various uses of KPI’S by non-profits?
• What are the pressures that come from funders to use KPI’s?
• Why do some non-profits not use Key Performance Indicators?

The context inside of which these questions were posed is one that has changed rapidly over the last several years. For many years non-profit organizations concentrated their considerable energies …

May 2011, Inland Empire Business Journal

Inland Empire Business Journal

How Much Does Depression Cost? Government statistics released in November show that 6.5 percent of U.S. adults suffer from depression

The Engagement Factor: Four Ways to Use Your Customers to Boost Innovation (and Profits!) at Your Company The best way to ensure your company will be a success is to deliver more than your share of customer value

Do We Run Universities as Businesses? CSU System is facing challenges at this time. This means that for CSUSB the budget will be around $18 million less

How to Protect Yourself Against Medicare “Gaps” Every Medigap policy has to follow federal and …

A Systematic Approach To Design Of Distance Graduate Management Programmes, Pauline Rodriguez

Doctoral

This study describes the systematic creation, application and evaluation of a
comprehensive framework for the design of distance graduate programmes, the goal of which is to inform decision-making for sustainable curricula that suit the growing demand for flexible learning options. A wide range of challenges face educators, and existing models appear to be insufficient to guide such endeavours. Successful distance learning is rooted in the values of the institution and requires a significant amount of organizational support, needs assessment of stakeholders, strategic planning, implementation and evaluation. This first international study of distance masters degree programmes in Tourism and Hospitality Management …

April 2011, Inland Empire Business Journal

Inland Empire Business Journal

Get Hired 2011: Nine Best Practices for Using Social Media to Win Your Dream Job If you’re one of the many Americans today braving the job market, you’ve probably learned that your social media presence can make you or break you. Maribeth Kuzmeski explains how to use your online presence to leave a great impression with potential employers

Regaining Conference Attendance and Maximizing Your Conference Experience Uwe Janssen gives us up-to-date tips in gaining conference attendance seeing the struggle with the decline in conference attendance due to budget cuts, rising travel expenses and concerns over impact to productivity

I Made …

Improving Business Performance Through Effectively Managing Employees, Ross E.L. Poquette

Academic Symposium of Undergraduate Scholarship

Businesses in today’s highly competitive environment need to be aware of the best methods for motivating, training, developing, and promoting a diverse environment in an organization. These methods will be examined in order to gain an understanding of what works well and how the ideal organization implements the methods.

The more motivated an employee is, the better he or she will perform. Therefore, it is essential for management to continuously motivate its workforce. Training and development also play an important role in overall performance. The more an employee is trained, the better he or she can complete tasks. Development decreases …

March 2011, Inland Empire Business Journal

Inland Empire Business Journal

The Mommy Trap—Family-Prenup for Financial Insurance Susan Spencer discusses the Jack and Jill Syndrome—mothers who become single parents with no savings, no child support and no career. She suggests that a “family prenup” might be helpful before marriage —insuring the couple’s children have some financial security

Five Ways to Make the Most of the Recovering Economy at Your Company Many economists are saying that the U.S. economy is finally on an uptick. Now that more growth is possible, Dan Adams warns that it’s the time to make sure your company is poised to get its share of the economic recovery …

Calibrating Mba Job Preferences For The 21st Century, David B. Montgomery, Catherine A. Ramus

Research Collection Lee Kong Chian School Of Business

Our research studies what MBAs in the 21st century care about during their job searches. We update the MBA job preference literature by using adaptive conjoint analysis to calibrate the relative importance of a variety of job factors found in previous research in disparate fields (management, applied psychology, corporate social performance, ethics, and marketing). Our results show the relative importance of organizational reputation related to caring for employees, ethical products/practices, and social and environmental responsibility, compared to factors such as financial package, job challenge, etc., to a sample of 759 MBAs graduating from 11 business schools–8 in North America and …

Modern Leadership Compared To Historical Leadership Shown Biblically, Forrest Jones

Master's Theses

Modern Leadership Compared to Historical Leadership Shown Biblically

Forrest Jones

This thesis is a comparison between modern leadership and historical leadership.  Modern leadership has been differentiated from management since the early 1980’s.  Historical leadership is shown by Jesus Christ through the Bible, used as a historical text.  Historical leadership was found to have two separate tools used by Jesus Christ which would be useful additions to what leadership today is.  The first tool is submission to authority.  Most people in positions that would be considered leadership positions do not feel that they need to follow anyone else.  Often times they …

Government Policies Must Keep Business On Tight Rein, Paul Donnelly, John Hogan, Brendan O'Rourke

Articles

The unethical behaviour that helped create the economic and banking crisis has caught the attention of some parties.

Exploring The Fundamental Paradox Of Being An Organizational Leader, Michael E. Cafferky

Faculty Works

This paper explores a fundamental, universally experienced leadership tension of caring for the needs of the individual and caring for the needs of the organization. The paper draws a distinction between the three concepts of paradox, dilemma and tradeoff. It describes the nature of the individual-community tension. It reviews the tension from the perspective of management scholarship and themes found in Biblical theology. The exploration reviews some of the issues that Christian leaders face as they attempt to manage this tension. It concludes by offering implications for leadership education.

Exploring Touch As A Positive Workplace Behavior, Bryan Fuller, Marcia J. Simmering, Laura E. Marler, Susie S. Cox, Rebecca J. Bennett, Robin A. Cheramie

Faculty Articles

Whereas most research has focused on the negative aspects of touch in the workplace (i.e. sexual harassment), this study focuses upon the positive use of touch. In an effort to explain individual differences in the use of workplace touch, three sequential studies are used to introduce the concepts of workplace touch self-efficacy and workplace touch initiation anxiety. In Study 1 we develop scales to assess the constructs. Study 2 provides an initial examination of the construct validity of the measures developed in Study 1. Results of Study 3 indicate that supervisor reports of touch self-efficacy and physiological touch anxiety are …

February 2011, Inland Empire Business Journal

Inland Empire Business Journal

Toward a New American Century Michael Milken believes America can extend pre-eminence on competition from China and other countries if we assume greater responsibility for its common destiny. He gives six areas in particular that provide opportunities for positive change

Create a Mastermind Group That Works for You Joelle Jay outlines six steps of mastermind creation—a small group of dedicated peers who share and support each other through the challenges of life and leadership.

The Future of Your Business is in the Palm of Your Hand—Using the Power of Smartphones to Grow Your Business What started as a must-have device …

Teaching With The Situation: Jersey Shore As A Popular Culture Example In Information Literacy Classes, Amy Springer

Libraries Staff Publications

No abstract provided.

January 2011, Inland Empire Business Journal

Inland Empire Business Journal

We Are the Champions: Seven Tips for Turning Your Customers Into Fans for Life There are tons of ways to win over your customers and create brand loyalists who keep coming back. Maribeth Kuzmeski gives us seven tips and easy-to-implement ideas that will help you turn any customer into a fan for life

The 2010 Execution Round-Up: Companies That Couldn’t “Get It Done” This Year and Those That Did Rick Lepsinger outlines several world-known companies that either could or could not “Get It Done” in 2010 and the lessons learned by their mistakes or accomplishments

The Future of Business Is …

Supply Chain Integration: Challenges And Solutions, Edward Sweeney

Books/Book chapters

Rapid changes in technological development are forcing businesses to continuously innovate to improve their competitiveness, which is particularly evident in logistics and supply chain management (SCM), where innovation impacts both the strategic and operational levels. Supply Chain Innovation for Competing in Highly Dynamic Markets: Challenges and Solutions investigates the role of innovation in the management of supply chains of today. This book focuses on supply chain integration from both strategic and operational perspectives and the impact of information technology-related innovation in supply chain and logistics service industries. It also analyzes how environmental innovation affects logistical decisions throughout the supply chain …

Entrepreneurial Passion: Sources And Sustenance, Melissa S. Cardon Phd, Michael Glauser

Wilson Center for Social Entrepreneurship

Entrepreneurial passion helps coordinate cognition and behavior of entrepreneurs, providing the fire that fuels innovation, persistence, and ultimate success. But where does entrepreneurial passion come from? Using a phenomenological approach, we conduct a qualitative study of 80 entrepreneurs and analyze their oral histories to explore the sources of entrepreneurial passion, as experienced by entrepreneurs. Our discovery process in the interviews suggests six major sources of entrepreneurial passion: passion for building/developing the venture, passion for people, passion for the product or service, passion for inventing, passion for competition, and passion for a social cause.

A Moral Contractual Approach To Labor Law Reform: A Template For Using Ethical Principles To Regulate Behavior Where Law Failed To Do So Effectively, Zev J. Eigen, David S. Sherwyn

Faculty Working Papers

If laws cease to work as they should or as intended, legislators and scholars propose new laws to replace or amend them. This paper posits an alternative—offering regulated parties the opportunity to contractually bind themselves to behave ethically. The perfect test-case for this proposal is labor law, because (1) labor law has not been amended for decades, (2) proposals to amend it have failed for political reasons, and are focused on union election win rates, and less on the election process itself, (3) it is an area of law already statutorily regulating parties' reciprocal contractual obligations, and (4) moral means …

Does Talking The Talk Help Walking The Walk? An Examination Of The Effect Of Vocal Attractiveness In Leader Effectiveness , Timothy Degroot, Federico Aime, Scott G. Johnson, Donald Kluemper

Business Faculty Publications

The authors tested the hypothesis that leaders' vocal attractiveness is positively related to perceptions of leadership effectiveness. In a first study using vocal spectral analysis on a sample of U.S. presidents and Canadian prime ministers, vocal attractiveness accounted for significant variance in historians' perceptions of leadership effectiveness (β = .35, p < .05), explaining an additional 12% of the variance above that explained by personality, motives, and charisma. A second study of 255 subjects distributed into 85 teams in a laboratory setting found similar results for the relationship between vocal attractiveness and perceptions of leadership effectiveness. The second study also supported the hypothesis that personal reactions mediate the relationship between vocal attractiveness and perceptions of leadership effectiveness. In contrast, vocal attractiveness and personal reactions were found to have no significant effects on leadership effectiveness outcomes.

Emotion Management Ability: Predicting Task Performance, Citizenship, And Deviance, Donald H. Kluemper, Timothy Degroot, Sungwon Choi

Business Faculty Publications

This article examines emotion management ability (EMA) as a theoretically relevant predictor of job performance. The authors argue that EMA predicts task performance, organizational citizenship behavior (OCB), and workplace deviance behavior. Moreover, to be practically meaningful, managing emotions should predict these important organizational outcomes after accounting for the effects of general mental ability and the Big Five personality traits. Two studies of job incumbents show that EMA consistently demonstrates incremental validity and is the strongest relative predictor of task performance, individually directed OCB, and individually directed and objectively measured deviance.

Business Ethics Of Government Employees And Future Lawyers In Thailand, Bahaudin G. Mujtaba, Frank J. Cavico, Jatuporn Sungkhawan

HCBE Faculty Articles

Ethical maturity and moral behavior are of concern to all managers and government officials, and even more so in Asian economy where some aspects of the economy seem to “go underground” without any taxation or proper credit to the owners or copyright holders. This research surveyed managers and employees in the Thai public work environment to measure their Personal Business Ethics Scores (PBES) to see if age, education, working in government, management experience, and gender makes a difference in making more ethical decisions. The responses of 304 government employees are compared to the PBES means of 216 law students to …

Using Organizational, Coordination, And Contingency Theories To Examine Project Manager Insights On Agile And Traditional Success Factors For Information Technology Projects, Michael J. Doherty

Walden Dissertations and Doctoral Studies

Two dominant research views addressing disappointing success rates for information technology (IT) projects suggest project success may depend on the presence of a large number of critical success factors or advocate for agile project management as an alternative to traditional practice. However, after two decades of research, success rates remain low, and the role of critical success factors or project management approach remains unclear. The purpose of this study was to use views of experienced project managers to explore the contribution of success factors and management approach to project success. Applying organizational, coordination, and contingency theories, the research questions examined …

Transcending Technological Innovation: The Impact Of Acquisitions On Entrepreneurial Technical Organizations, Bruce Crochetiere

Walden Dissertations and Doctoral Studies

Technology firms with substantial cash reserves acquire smaller entrepreneurial firms for diversification. In 2006, 3 large firms acquired 28 organizations, with the combined deals exceeding {dollar}4.7 billion. The problem addressed in this study is that new start-up companies with innovative ideas may not mature when they are acquired by larger companies and do not fully articulate potential industry-transcending innovation. This is important because the unsuccessful integration of an acquisition can dismantle innovation and compromises economic inventiveness. Drawing from the disruptive innovation and the resource-based theories, the purpose of the quasi-experimental study was to examine the impact of acquisition by larger …

The Relationship Among Emotional Intelligence And Leadership Styles Of Law Enforcement Executives, Gregory, Jr. Campbell

Walden Dissertations and Doctoral Studies

Policing in the 21st century is becoming more complex and dynamic as law enforcement executives deal with operational, political, and economic challenges. Organizational theory and research indicate positive relationships among emotional intelligence (EI), leadership effectiveness, leadership styles, and employee outcomes. But these relationships have not been investigated in law enforcement organizations. The purpose of this quantitative study was to fill this knowledge gap by exploring the above relationships in a sample of law enforcement executives. Situational leadership theory, full range leadership model, and trait EI theory comprised the theoretical framework for this study. Data were collected from 139 law enforcement …

The Impact Of Stockouts On Customer Loyalty To Lean Retailers, Jeffery I. Turk

Walden Dissertations and Doctoral Studies

The lean inventory concept has been shown to streamline operations and improve efficiency in a retail environment. The negative side of the practice is that limited inventories increase the risk of stockouts, where a routinely available product is missing and the retailer is not able to meet customer demands. The purpose of this exploratory case study was to examine stockouts as an event and document their effects on changes in customer attitudes and behaviors. Guided by a constructivist conceptual framework, the research question explored how stockout experiences affected customers' purchasing behaviors and loyalty to brand and retailer. A survey containing …

Effects Of Proactive Leadership On Sustainability In The Nonprofit, Jamison J. Hardy

Walden Dissertations and Doctoral Studies

The not-for-profit community serves a vital societal role. Guided by the systems-theory, the purpose of this qualitative phenomenological study was to identify ways not-for-profit agencies could be more fiscally sound during difficult economic times and plan for uncertain futures. Face-to-face recorded interviews with 20 chief executives from different not-for-profit corporations in western Pennsylvania, were conducted to examine their professional lived experiences in order to collect best practices by which each executive dealt with difficult economic times. Structured interviews consisted of 8 questions that probed different aspects of the phenomena of dealing with fiscal challenges. Transcribed data were coded for both …

Aligning Financial Strategy With Customer Categorization Based On Environmental Scanning, Timothy Osita Anyiwe

Walden Dissertations and Doctoral Studies

Inadequate environmental scanning, poor financial strategy, and misaligned customer focus are responsible for 79% of retail profitability losses. The purpose of the qualitative study using a multiple-case study design was to explore the strategies needed to align financial strategy with customer-oriented processes in the retail industry. The research question involved understanding trends and operational risks influencing the establishment of financial alignment strategies. Porter's five forces model of customer influence, Pearce's environmental and economic factors affecting society values, and Albright's strategic planning of environmental influence served as the theoretical foundations for the study. 30 executives, managers, and team leaders in 2 …

Acceptance And Usage Of Electronic Health Record Systems In Small Medical Practices, Ritu Tannan

Walden Dissertations and Doctoral Studies

One of the objectives of the U.S. government has been the development of a nationwide health information infrastructure, including adoption and use of an electronic health records (EHR) system. However, a 2008 survey conducted by the National Center for Health Statistics indicated a 41.5% usage of the EHR system by physicians in office-based practices. The purpose of this study was to explore opinions and beliefs on the barriers to the diffusion of an ERH system using Q-methodology. Specifically, the research questions examined the subjectivity in the patterns of perspectives at the preadoption stage of the nonusers and at the postadoption …