Business Commons^™

Can You Please Speak Into The Microphone? Exploring Leaders In Marketing Through A Podcast Assignment, Michael A. Petrochuk

Atlantic Marketing Association Proceedings

No abstract provided.

Managing Up, Steve Robbins

Leadership Hour at Otterbein University

Steve Robbins is a highly-regarded leadership educator and program director of executive-level leadership programs with over 25 years of extensive and progressive experience in adult education, human performance improvement, and leadership program management, design, development, and evaluation for leaders of corporate (for-profit), non-profit, federal government, and public service organizations. Steve is the President and CEO of Student-Leader Seminar (S-LS), a Service-Disabled, Veteran-Owned Small Business (SDVOSB),that delivers highly-engaging sessions built around the themes of leading with purpose, ethical decision-making, and the value of character.

Effects Of Family-Supportive Supervisor Behaviors And Organizational Climate On Employees, Soo Jeoung Han, Gary N. Mclean

Organizational Performance and Workplace Learning Faculty Publications and Presentations

Purpose – The purpose of this study is to investigate the effects of family-supportive supervisor behaviors and organizational climate on employees’ work–family conflict, job satisfaction and turnover intentions.

Design/methodology/approach – To examine the causal relationship, the longitudinal panel data of the work, family and health study were used, using the data of 664 respondents who participated in surveys from all four time-points at two Fortune 500 information technology (IT) companies.

Findings – The results of the data analysis suggested that family-supportive supervisor behaviors have a minimal, but statistically significant, impact on work-to-family conflict and organizational work-family climate. Moreover, work-to-family conflict …

Leader Readiness In A Volatile, Uncertain, Complex, And Ambiguous Business Environment, Karen Rimita, Stephanie N. Hoon, Robert Levasseur

Journal of Sustainable Social Impact

Organizational leaders in the 21st century face relentless changes in the business environments in which they operate. The diversity, intensity, and rapidity of these changes create volatility, uncertainty, complexity, and ambiguity (VUCA), which challenge leaders on ways to lead effectively as existing methods prove inadequate. The problem in this study was that of inadequate leader preparedness to lead and win in VUCA environments. The purpose of this hermeneutic phenomenological study was to explore the lived experiences of 15 Nigerian corporate executives about their VUCA business environment and the strategies they employed for VUCA-readiness and success using open-ended interview questions. The …

Developing A Framework For Understanding The Personal Motivations Of Sustainability Leaders, Jennifer Licad Horn, Walter Wehrmeyer

Leadership and Strategy Faculty Publications

This study explores the initial and sustaining motivations that drive leaders to pursue sustainability as a profession or vocation. Exploratory interviews were conducted with 16 sustainability leaders in the Philippines working in sectors ranging from corporate to social enterprise, NGO, and academia. Findings from thematic analysis reveal significant life experiences that drive initial motivation, how feedback sustains motivation, and the importance of self-awareness and positive psychological factors in starting and sustaining their work or advocacy. A framework for understanding motivations is developed therein, drawing on themes extracted from the interviews, Stern’s Value-Belief-Norm Theory, and Authentic and Transformational Leadership theories. Recommendations …

The Dark Side Of Transformational Leader Behaviors, Center For Executive Succession

Research Briefs

Transformational leadership behaviors lead to increases in emotional exhaustion and turnover intentions for the leader. • Transformational leaders experienced greater emotional exhaustion when their followers are low in conscientiousness or competence.

Analysis Of Jamie Dimon: Impact Of Leadership And Culture At J.P. Morgan Chase & Co., Abigail Elisabeth Chapman

Honors Theses and Capstones

Jamie Dimon is one of Wall Street’s most effective and intelligent leaders who has transformed J.P. Morgan Chase into one of the largest and most well-respected banks in the world. To understand why this is, it’s important to analyze Dimon’s leadership style and how this has impacted the performance of J.P. Morgan. This paper investigates the performance of J.P. Morgan Chase under Dimon, how his character embodies both a Transformative and Transactional leadership style, and how his leadership has transformed the culture and performance of J.P. Morgan today.

Relationship Between Nonprofit Leadership Intention, Leadership Development Programs, And Succession Planning Documentation, Denise March

Walden Dissertations and Doctoral Studies

Understanding the importance of efficient and effective leadership transition to retain organizational intelligence can mitigate the risks of significant disruption. The problem for nonprofits is the potential loss of organizational intelligence, funding, and continuity as baby boomers retire and transition out of their leadership roles without effectively addressing leadership transition and an impending leadership deficit. The purpose of this quantitative descriptive correlational study was to examine the relationship between leadership intention factors, succession planning documentation, and leadership development programs. The research questions pertained to the relationship between leadership intention factors, succession planning documentation, and leadership development programs. Ajzen’s theory of …

The Executive Director Experiences Of African American Women In Mainstream Nonprofit Performing Arts Organizations, Davida S. Gobin

Walden Dissertations and Doctoral Studies

African American women are presently underrepresented in mainstream nonprofit performing arts organizations (PAOs) throughout the United States. Despite this inequality, a small number of African American women have overcome the odds and have productively earned senior leadership roles as executive directors in mainstream nonprofit PAOs. Using the conceptual frameworks of intersectionality and critical race feminism, the purpose of this study was to explore the shared lived experiences of African American women in executive director positions and the impact of race and gender on their leadership development and training for advancement in a mainstream nonprofit PAO. Four research questions explored the …

Increasing Gender Diversity On Corporate Boards: Voices Of Male And Female Directors In The United States, Vasilia Vasiliou

2020

An emerging literature highlights the lack of gender diversity on corporate boards, its implications, and the need for more scholarship and theoretical development on board diversity. According to this literature, to better understand the reasons behind the persistent underrepresentation of women on boards (WOB), of particular importance is the need to access boards directly for data, as opposed to focusing solely on human capital, firm, and board characteristics. This dissertation research directly accesses both male and female board directors using a qualitative interview approach and employs grounded theory techniques to investigate (a) how and why corporate boards appoint members, and …

Employee Engagement And Job Satisfaction’S Impact On Productivity In The Distribution Industry, Jessica Copeland

Walden Dissertations and Doctoral Studies

Productivity deficiencies in distribution services are detrimental to profitability, annually causing billions of dollars in reporting losses industry-wide. Understanding employees’ motivating factors in meeting metric-based expectations is essential to enhancing overall performance. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationships among employee engagement, job satisfaction, and productivity within the distribution industry. Electronic survey data were analyzed for 47 participants who completed the Mensah Employee Engagement Survey, Mensah Job Satisfaction Survey, and Utrecht Work Employee Engagement Survey. The results of the multiple linear regression were significant, F(2, 44) = 36.84, p = .001, …

Strategies For Hiring People With Disabilities To Prevent A Skilled Worker Shortage, Andreas Kyprianou

Walden Dissertations and Doctoral Studies

Many business sectors are currently facing challenges in the labor market and will need to address inefficiencies in their recruitment and retention strategies. Restaurant managers who lack strategies for recruiting nontraditional staff, such as people with disabilities, risk declining competitiveness because of this labor shortage. Grounded in stakeholder theory, the purpose of this multiple case study was to explore strategies restaurant managers use to recruit and hire people with disabilities to prevent or address skilled worker shortages. The participants comprised 7 quick service restaurant (QSR) franchisees and managers from the same QSR brand in Canada with previous experience recruiting staff …

Influence Of Perceived Supervisor Support And Narcissistic Leadership On Employee Turnover Intention, Natalie Disque

Walden Dissertations and Doctoral Studies

Employees may perceive that many factors contribute to negative attitudes at work that

increase turnover intention. Researchers have established that uncivil behavior, toxic

leadership, bullying, and mobbing increases disengagement and absenteeism and

negatively influences the leader-follower dyad and organizational performance. Based on

the theoretical foundation of the leader-member exchange theory, the purpose of this

quantitative correlational study was to examine the relationship between the independent

variables (employees’ perceptions of supervisor support [PSS] and narcissistic leadership

[NL]) and the dependent variable (employee turnover intention [TI]). Employee age and

tenure with the company were control variables in the study. Survey data from …

Strategies For Reducing Voluntary Employee Turnover In The Food Service Industry, Jerahn D. Hyman

Walden Dissertations and Doctoral Studies

Owners of small food service businesses experience high levels of voluntary employee turnover causing loss of productivity and profit. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies that foodservice business owners used to reduce voluntary employee turnover. A purposeful sample of 5 business owners of small food service businesses in the Midwest region of the United States participated in the study. Data were collected from semi-structured interviews as well as reviewing internal company documents such as employee surveys, training materials, and documented procedures. Data were analyzed using thematic analysis with …

Building Change Agility Within Teams, Tiffany N. Bersos

Theses and Dissertations

Change is necessary for an organization to be successful. However, poorly executed change, with ill-equipped leaders and unprepared teams, often result in failed efforts. Leaders can have a direct impact on their team's change agility and successful change initiatives. This study looked at team leaders and individual contributors across a variety of industries and explored ways that team leaders can build change agility. This study addressed three research questions: how participants defined the role of a leader, what individuals observed about themselves when at their best during a change, and what practices they believed would aid in building change agility …

Building Renewed Relevance: Portraits Of Ceos Rebranding Iconic Nonprofit Organizations, Helen A. Lowman

Antioch University Dissertations & Theses

In the United States, we often refer to the social sector as one leg of a three-legged stool. The private and public sectors support the other two legs. The social sector made up of nonprofit, nongovernmental, and charity organizations, contributes to the development of American society by focusing on social good rather than the desire to make profit. For decades, the sector has functioned as the social conscience of our society. However, many iconic, legacy nonprofits have struggled to keep their relevance in today’s world: their creation tied to a past societal problem, their mission and brand no longer germane …

Contextual Creativity And The Experience Of Cultural Pivoting In The Workplace, Jeanine Soucie

Antioch University Dissertations & Theses

The purpose of this grounded theory study was to explore the lived experience of foreign-born professional highly skilled employees living in the United States working for U.S.-centric organizations and the impact the interplay between their ethnic culture and the organization’s culture has had on their creativity in the workplace. Fourteen participants were interviewed and shared their experiences of creativity, providing rich stories. Using grounded theory analysis of their statements revealed five primary dimensions and five theoretical propositions. The study offers a heuristic model of the newly identified concept “cultural pivoting.” This term describes the importance and impact of having access …

Saving A Seat For A Sister: A Grounded Theory Approach Exploring The Journey Of Women Reaching Top Policing Executive Positions, Nicola D. Smith-Kea

Antioch University Dissertations & Theses

The world of women in law enforcement is a thought-provoking one that has received increasing attention both in academia as well as in practice over the past few decades. Even more intriguing, and despite advances in the profession, is the low number of women in executive leadership positions in law enforcement. There is a vast underrepresentation of women in top executive leadership positions across the 18,000 law enforcement agencies in the United States. The purpose of this study was to gain an understanding of the complex journey of women to top executive policing leadership positions. Embracing a positive psychology approach, …

The Experience Of Children's Mental Health Leaders During Times Of Constraint: A Narrative Study, Jody Levison-Johnson

Antioch University Dissertations & Theses

Across the United States, each state has a public mental health system that is designed to support children and youth with emotional and behavioral challenges. This is critically important as recent estimates show that one in six children in the United States has a diagnosed mental health condition (Whitney & Peterson, 2019). The design and structure of these systems vary by state, but consistent across them is the presence of a state-designated leader who is faced with an array of constraining factors that influence their behavior and shape the resulting system. This study describes the experience of leaders in children’s …

Four Practices For Achieving An Effective Work Force- By Using Coaching, Mentoring, Empowerment, And Motivational Tools Scm Leaders Can Attract, Retain, And Develop Their Multi-Generational Staffs, Peter E. O'Reilly

Publications

Presentation Learning Objectives:

• Implement best practices immediately associated with attracting, retaining, and motivating multi-generational folks for greater results in a SCM organization.
• Distinguish the differences and benefits from employing both coaching and mentoring methods in a multi-generational work force for higher SCM productivity.
• Evaluate and utilize numerous motivational tools to address the different ways each of the four multi-generational can best be motivated.

Manager Development In Younger, Growing Organizations, Christine Parcells

Theses and Dissertations

This study explored manager development needs in younger, growing organizations related to challenges with uncertainty, ambiguity, and a rapid pace of change. This research examined two companies: one that had not gone through IPO or acquisition and one that was acquired twice. The primary themes in the findings included adaptive behaviors and communication capabilities, the impact and influence of a company's culture and a changing organization structure on development, as well the need for building relationships and networks to help managers cope with the challenges of a growing organization. By implementing manager development programs early, companies can build inclusion, foster …

Career Trajectory And Leadership: The Role Of Personal Adversity, Kristina E. Kovacs

Theses and Dissertations

Adversity is part of life and certainly contributes to human development. This study seeks to explore the impact of personal adversity on career trajectory and leadership. A qualitative study based on 12 interviews with a narrative approach is presented. Key themes were identified among high-level executives around career evolution, perception of leadership, and how those experiences impacted their way of leading. The study concludes with a brief discussion of limitations and the findings that raise questions for additional research and provide some support for leadership and career development, counseling, and training.

The Impact Of Manager Appreciative Communication On Employee Psychological Well-Being Being, Matthew Bowman

Theses and Dissertations

Communication and leadership are both important components of a successful organization and can play a role in an employee's psychological well-being. This study looks at managers communication and the real-life impact on an employee's experience at work and how it affects their happiness. This study uses a mixed methodology to build a foundation of data, each from the managers and employees' point of view to build context and generate a direction a manager can take when communicating with their staff. The manager and employee reactions showed a correlation between a manager's ability to communicate their appreciation to their employee. A …

Multi-Generation Family Business Succession At Mondial Printing Services In Nigeria: A Case Study, Titus Oyeladun

Theses and Dissertations

This qualitative single case study examined the factors that contributed to the successful transition of Mondial Printing Services (MPS)—a family business in Nigeria—to the second generation. Secondly, this study investigated to what extent, if any, did formal succession planning impact the transfer of Mondial Printing Services from founder to second generation in Nigeria. And lastly this study investigated to what extent, if any, does succession experience of a second-generation family business leaders at MPS influence their approach to continuity and succession planning. This study analyzed qualitative data in the form of interviews from a sample population of five employees at …

Developing Ei: Leadership Journeys In Emotional Intelligence, Erin Bric

Theses and Dissertations

Emotional intelligence (EI) has been deemed a critical competency for leaders in today's world. However, there is little information to help OD practitioners, leaders, and organizations understand how leaders can develop these skills in ways that meaningfully and positively impact their teams and organizations. This study examined the journeys of senior leaders as they developed their emotional intelligence. The study addressed two research questions: how leaders perceive they have developed their emotional intelligence throughout their lifetimes and how leaders are continuing to develop their emotional intelligence in their lives and careers. Key themes emerged out of leader interviews and were …

Love As An Organizational Norm: An Exploration At A Values-Centered Organization, Vangie Marie Bogaty-Rodríguez

Theses and Dissertations

This study investigated to what extent, if any, developing a norm of love might be accepted, incorporated, sustained, and beneficial to an organization. Participants included 18 directors, manager, and supervisors of a 24-year-old telecommunications company located in Puerto Rico. Data were collected through individual interviews where interviewees shared their perspectives on the possibility of adopting the norm of love, their acceptance of it, and how they would implement it. Findings indicated that a majority (83.33%) of the participants acknowledged that love is part of the human essence and whole selves, and that such a norm would be beneficial to employees …

A Quantitative Descriptive Study Of The Self-Perception Of Southern Oregon Entrepreneurial Leaders, Rebecca Williams

Theses and Dissertations

The study helped to identify what are the leadership styles of adult entrepreneurs, and what if any factors contribute to an entrepreneurs' leadership style. The study focused on entrepreneurial leaders, over the age of 18, who own and started their own business. These entrepreneurs are a member of one of the following Southern Oregon-based business networking groups: Southern Oregon Regional Economic Development, Inc. (SOREDI), and the Small Business Development Center (SBDC) of Southern Oregon. The study explored the self-perceived leadership styles of entrepreneurs in Southern Oregon through a quantitative descriptive survey method that utilized a 45-question, Likert scale from the …

Women Leaders In Social Entrepreneurship: Leadership Perception, And Barriers, Almas Aldawood

Educational and Organizational Learning and Leadership Dissertations

Social entrepreneurship increases women’s social inclusion and empowerment by providing self-employment opportunities (Datta & Gailey, 2012). There is growing attention, locally and globally, to social entrepreneurship from economic, social, environmental, and industrial lenses (Cornforth, 2014.) Grounded by feminist and empowerment theories, this phenomenological case study investigated the perceptions of women social entrepreneurs about leadership. In addition, the study explored the barriers to effective leadership in social entrepreneurship.

A total of five participants participated in this study. The participants were five women leaders in social enterprise with experience in the field ranged from 3-40 years. Data was collected through multiple avenues …

Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations (NPOs) often lack strategies to ensure the sustainability of their organizations beyond initial funding, resulting in significant risk to program continuity. Grounded in social entrepreneurship theory, the purpose of this qualitative single-case study was to explore strategies used by 3 leaders of a small NPO in the southwest region of the United States. Data were collected from semistructured interviews and a review of organizational documents. Through thematic analysis, 6 social themes emerged: optimization of business strategies, income and donor growth, program cost management, funding diversification, program licensing, and public awareness of NPO programs. The contributions to …

Effects Of Transformational Leadership On Direct Home Healthcare Employee Turnover, Lisa K. Johnson

Walden Dissertations and Doctoral Studies

Ineffective leadership and excessive direct home healthcare workers’ intent to resign may decrease home healthcare worker satisfaction, increase workplace accidents, and hinder the quality of patient home healthcare. Home healthcare leaders have a problem of retaining direct home healthcare workers and can benefit from comprehending the factors that enhance leadership and mitigate the turnover of home healthcare workers. Grounded in transformational leadership theory, the purpose of this quantitative correlational study was to examine the relationship between the perception of transformational leadership behaviors and direct care intent to resign. The population consisted of direct home healthcare workers who reported to frontline …