Business Commons^™

Strategies Used By Small Traditional Retail Business Owners For Sustainability, Linda Ogbah Faas

Walden Dissertations and Doctoral Studies

Small businesses fail at an alarming rate, negatively affecting job creation because small business owners create a major portion of jobs in the United States. In March of 2020, 274,000 businesses failed in the United States, resulting in 76,000 lost jobs. Owners of small traditional retail stores are significantly challenged to avoid financial failure. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies owners of small traditional retail stores used to survive beyond the first 5 years of operations. Participants included five owners of small traditional retail stores in Missouri whose businesses survived …

Small And Medium-Sized Enterprise Beauty Salon Employer Strategies Used To Improve Employee Retention, Angela Lynette Loyd

Walden Dissertations and Doctoral Studies

Retention strategies are important to beauty salon leaders as they directly affect retaining a reliable workforce. Grounded in self-determination theory, the purpose of this generic qualitative case study was to explore retention strategies used by some SME beauty salon leaders in the United States to improve employee retention. The participants were five SME beauty salon leaders who retained at least two employees for 2 consecutive years. Data were collected using semistructured interviews and company documents. The four themes from the thematic analysis were leadership, psychological needs satisfaction, motivation, and engagement. A key recommendation is to have SME beauty salon leaders …

Leadership Strategies For Sustaining Membership In Southern Baptist Churches, George L. Blount Jr.

Walden Dissertations and Doctoral Studies

Church membership is declining, and the number of Americans identifying as having no religious affiliation is increasing. Church members can provide for a community’s spiritual and financial needs and promote the growth of evangelical believers and biblical stewardship. However, some pastors, ministerial staff, and ministry leaders lack effective leadership strategies to sustain membership. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies Southern Baptist church leaders from three churches in Pennsylvania use to sustain membership. Participants were three church leaders who sustained church membership for 3 years or longer. Data were …

The Effect Of Employee Appreciation Methods On Job Satisfaction Of Higher Education Support Staff, Joanna Carter

Walden Dissertations and Doctoral Studies

Almost 80% of U.S. companies have an employee recognition program. Although there is a great deal of research on the factors that affect employees' job satisfaction in general, little is known about the effect of employee appreciation methods on support staff's job satisfaction within higher education institutions. The purpose of this quantitative study was to determine the effect of seven employee appreciation methods on the job satisfaction of support staff within higher education institutions. The study's theoretical framework consisted of Abraham Maslow’s theory of motivation, Victor Vroom’s expectancy theory, Frederick Herzberg’s motivation-hygiene theory, and Arne Kallenberg’s theory of job satisfaction. …

Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan

Walden Dissertations and Doctoral Studies

Self-efficacy and self-leadership have been identified as important indicators of business sustainability. Business owners and investors are concerned about sustainability because most businesses fail within the first five years. Grounded in self-efficacy and self-leadership theories, the purpose of this quantitative correlation study was to examine the relationship between entrepreneurial self-efficacy, self-leadership and startup sustainability. The participants were 156 entrepreneurs who completed the entrepreneurial self-efficacy scale and the abbreviated self-leadership questionnaire delivered via email. The multiple linear regression analysis results indicated the model was able to significantly predict startup sustainability, F(2, 129) = 432.47, p < .001, R2 = .87. Self-efficacy provided a significant contribution to the model (t = 8.424, p = < .001, β = .914). In contrast, the contribution of self-leadership was not significant (t = 0.185, p = .853, β = .20). A key recommendation is the utilization of mentoring programs and structured leadership internships that enhance self-efficacy by providing startup leaders with exposure to more seasoned corporate leaders, and successful peers who have had similar experiences to theirs. The implications for positive social change include the potential development of training and capacity-building programs that can be provided to entrepreneurs and other startup leaders to enhance their ability to sustain their startups, leading to more successful businesses, job creation, and economic growth.

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …

Leadership Through Effective Communication, Han Boon Kevin Lim

Dissertations and Theses Collection (Open Access)

Charismatic leadership oratory is critical in aligning the organisational vision and goals for business sustainability. This research focuses on charismatic leadership, particularly on oratory leading to charismatic perception by the audience. This research seeks to provide future leaders with a better perspective of the multigenerational workforce in an effort to customise the rhetorical process for this diverse workforce to enhance charismatic perception, thereby promoting organisational communication.

The audience in prior studies has been treated as a homogeneous unit (Clark & Greatbatch, 2011; Groß et al., 2015), without distinguishing between different generational groups and their respective receptiveness to a leadership oratory. …

Strategies City Business Leaders Use To Improve The Quality Of Life In Downtown Communities, Eurecka Christopher

Walden Dissertations and Doctoral Studies

AbstractNonprofits serve the communities and provide a measurable impact on the quality of life. The quality of life in downtown communities can be threatened without effective strategies to overcome government budget cuts and improve community engagement. Grounded in the theory of community development and the whole-systems approach, the purpose of this qualitative single case study was to explore strategies city business leaders use to improve the quality of life in downtown communities. The participants were three board members from one nongovernment organization in Baltimore, Maryland. Data were collected from semistructured interviews, reviewing company documents, and obtaining public data from the …

The Effectiveness Of The Ethics Officer’S Influence: An Interpretive Phenomenological Analysis Exploration, Cheryl K. Douthitt

Walden Dissertations and Doctoral Studies

The position of ethics officer was created to watch over corporate behavior. However, scandals have continued to demonstrate unethical leadership involving government officials, sports heroes, religious organizations, and corporate leaders. The research problem was that despite the adoption of corporate ethics programs and government oversight, there is a lack of understanding of ethics officers’ experiences, perceptions of effectiveness, and whether they effectively influence executive-level ethical conduct. The purpose of this qualitative phenomenological study was to explore the lived experiences of ethics officers regarding their interactions with executives. Shaped by Brown and Treviño’s ethical leadership theory, the research question concerned the …

Call Center Managers’ Strategies To Address Employee Turnover, Kimberly Dickens

Walden Dissertations and Doctoral Studies

Employee turnover is a threat to call center sustainability. Call center leaders who lack strategies to reduce employee turnover have an increased risk of business failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies call center leaders use to reduce employee turnover in insurance call centers. The three participants were call center leaders from three different call centers in Raleigh, North Carolina, who implemented strategies to reduce employee turnover. Data were collected from semistructured interviews and reviews of public documents from participants’ company websites and analyzed using thematic analysis. Two themes emerged: …

Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan

Walden Dissertations and Doctoral Studies

Self-efficacy and self-leadership have been identified as important indicators of business sustainability. Business owners and investors are concerned about sustainability because most businesses fail within the first five years. Grounded in self-efficacy and self-leadership theories, the purpose of this quantitative correlation study was to examine the relationship between entrepreneurial self-efficacy, self-leadership and startup sustainability. The participants were 156 entrepreneurs who completed the entrepreneurial self-efficacy scale and the abbreviated self-leadership questionnaire delivered via email. The multiple linear regression analysis results indicated the model was able to significantly predict startup sustainability, F(2, 129) = 432.47, p < .001, R2 = .87. Self-efficacy provided a significant contribution to the model (t = 8.424, p = < .001, β = .914). In contrast, the contribution of self-leadership was not significant (t = 0.185, p = .853, β = .20). A key recommendation is the utilization of mentoring programs and structured leadership internships that enhance self-efficacy by providing startup leaders with exposure to more seasoned corporate leaders, and successful peers who have had similar experiences to theirs. The implications for positive social change include the potential development of training and capacity-building programs that can be provided to entrepreneurs and other startup leaders to enhance their ability to sustain their startups, leading to more successful businesses, job creation, and economic growth.

Strategies To Improve Employee Motivation In Addiction Treatment, Dawn Marie Belamarich

Walden Dissertations and Doctoral Studies

Addiction treatment leaders are experiencing challenges in motivating qualified and committed professionals within their businesses. Without strategies to motivate and retain employees, addiction treatment businesses will fail, and patient outcomes can suffer. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple-case study was to explore strategies addiction treatment leaders used to improve employee motivation. The participants were 10 addiction treatment leaders with demonstrated experience in utilizing leadership strategies to improve employee motivation. Data were collected through semistructured interviews, a review of the literature on employee motivation in addiction treatment organizations, and a review of organizational archival …

Learning From The Lived Experiences Of African American Senior Executives In Fortune 500 Organizations: A Transcendental Phenomenological Study Of Black Corporate Trailblazers, Otis G. Jarvis

Department of Conflict Resolution Studies Theses and Dissertations

African American Senior Executives (AASE) exist as a group of American citizens who hold senior management roles in Fortune 500 organizations. AASE members are responsible for decision-making in a diverse number of industries but represent a small group of leaders in Fortune 500 organizations. The purpose of this qualitative transcendental phenomenological study was to examine the lived experiences of AASE in a Fortune 500 organization in the United States. The qualitative study examined through semi-structured interviews the experiences of eleven senior executives in Fortune 500 organizations in the United States. This phenomenological study examined how the lived experience of each …

An Application Of Lewin In A Trans-Pandemic World: A Narrative Inquiry In A Case Study With A Suggested Model For The Future, Chandler Barksdale Ewell Caldwell

Theses and Dissertations

Change is constant in today’s post-pandemic world. This is truly evident in online business success with entrepreneurs that defy past limitations and rely on future vision. This study purposely attempts to identify and qualify the impact of stylized change focused leadership in response to workplace changes during the variant challenges of the corona virus pandemic. The relevancy of Lewin’s organizational change model in today’s new normal provides the foundation for this research. Data were gathered through interview with a purposive sample of 12 managers executives and team members from a public sector organization. Evolving through an iterative process of evaluation …

Exploring Prosocial Theories For Teaching Civility In Baccalaureate Level Business Communication, Mikelle Barberi-Weil

Theses and Dissertations

The paralysis of civility and the heightened acrimony in both public and private fora is considered a detriment to the health of a high-functioning and prosperous society. In the context of contemporary culture, the potential conflict between people with antithetical values and antithetical ideologies in a nonconsensual and neutral-ground locale is at a heightened level. When two people are obligated to each other in professional environments, they need to get along. Yet, as organizations have flattened and gone casual over recent decades, the boundaries of traditional politeness and respect have diminished (Andersson & Pearson, 1999). Leadership and organizational environments are …

F Is For Feminism: Mainstreaming Feminist Leadership In Academic Libraries, Shana Higgins

Library Faculty Publications & Presentations

Gender and whiteness structure library work in ways that continue to lack sustained critical attention, particularly in the research literature on library leadership and management. In 2020 just over 83% of librarians identified as women and as white, non-Hispanic. And 78.6% of library technicians and assistants identified as white, non-Hispanic. These demographics make librarians a slightly less diverse workforce than other professionals in educational jobs. Despite being a female-intensive and overwhelmingly white profession, the scholarship on leadership and management published in mainstream library and information science journals (LIS) rarely employs explicitly feminist frameworks or perspectives. By using critical feminist analyses …

Cultural Humility As A Predictor Of Intention To Leave Moderated By Authentic Leadership, Dennis Whitfield

Walden Dissertations and Doctoral Studies

The problem addressed in this research was the inappropriate treatment of multicultural individuals by their immediate supervisors and the need for a thorough examination of cultural humility in organizational settings. This quantitative study used linear regression and moderation analyses to examine the relationship between cultural humility and intention to leave moderated by authentic leadership to determine how the participants’ perception of cultural humility in their immediate supervisor predicted their intention to leave. Another purpose was to examine whether authentic leadership moderated the relationship with intention to leave. The theoretical framework for this study included cultural humility, authentic leadership, and intention …

Strategies For Increasing Employee Engagement In Media Organizations, Mercedeez Porsché, Ellexus Byrd

Walden Dissertations and Doctoral Studies

Employee engagement is crucial for the success of any organization, and disengaged employees can reduce productivity and increase costs. Media leaders are concerned with the negative impact that employee disengagement can have on firms’ profitability and competitiveness. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies leaders use to increase employee engagement in media organizations. Participants comprised five leaders within media organizations with a local presence in Georgia who successfully implemented strategies to increase employee engagement. Data were collected through semistructured interviews and a review of online and public platforms. Data were analyzed …

Adaptive And Maladaptive Coping As Mediators Of The Relationship Between Impostor Phenomenon And Help Seeking Intention, Victor Mosconi

Walden Dissertations and Doctoral Studies

The modern workplace and public media have reported on the influence of the impostor phenomenon (IP) on leadership mental health and workplace effectiveness. The choice of coping strategy may influence leaders’ intentions to seek psychological help. Guided by the impostor cycle model, the purpose of this quantitative study was to examine the extent to which adaptive and maladaptive coping mediates the relationship between IP and help-seeking intention in a convenience sample of 162 participants in leadership positions. The Clance Impostor Phenomenon Scale assessed strength of IP, the Brief COPE measure assessed adaptive and maladaptive coping, and the Beliefs About Psychological …

Career Progression: Narrative Study Of Impediments Affecting Army Female Officer Advancement From Major To Lieutenant Colonel, Jeremia M. Van

Walden Dissertations and Doctoral Studies

AbstractQualitative narrative inquiry was used to understand the accounts and experiences of female officers in the United States Army that were once stationed in South Korea, who did not advance to the rank of lieutenant colonel. In today’s military, female officers still face many challenges during their advancement from Major to Lieutenant Colonel, relative to their male counterparts. The specific problem is the underrepresentation of female majors in the Army who compete for promotion to the lieutenant colonel rank. The researcher explored the experiences of 14 female Army officers that served in South Korea and sought out promotions from the …

Strategies To Improve Nonprofit Governance To Increase Donations, Charmaine Nicola Williams Tate

Walden Dissertations and Doctoral Studies

AbstractThe leaders of nonprofit organizations rely on donors to achieve the organization’s mission, and governance practices are a key contributor to donor confidence and positive donor behavior. Some nonprofit leaders lack effective strategies to improve governance processes and encourage donor confidence to increase donations. Grounded in resource dependence theory, the purpose of this qualitative single case study was to explore strategies that nonprofit leaders use to improve governance processes and encourage donor confidence to increase levels of donations. The participants comprised four senior executive members of a donor-amalgamation nonprofit organization in the Midwestern United States. Data were collected from semistructured …

Strategies For Improving Performance Through Diversity And Inclusion In The Workplace, Satari Kay Durrah

Walden Dissertations and Doctoral Studies

A lack of diversity and inclusion policies can lead to the perception of exclusion in the workplace and cause some employee groups to underperform. Some hospital leaders lack strategies for developing and implementing effective diversity and inclusion policies to improve business performance. Grounded in transformation leadership theory, the purpose of this multiple case qualitative study was to explore strategies for improving performance through diversity and inclusion in the healthcare field. The participants included four leaders from hospitals located in the southeastern region of the United States. Data were collected using semistructured interviews and review of company documents. Data were analyzed …

Strategies Hotel Leaders Use To Improve Employee Engagement, O'Neil Orlando Dacres

Walden Dissertations and Doctoral Studies

Employee engagement is a significant factor that drives performance and productivity in many organizations. Hotel leaders are typically concerned with the negative impact of disengaged employees, which reduces profitability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies hotel leaders use to improve employee engagement. The participants were five hotel leaders in Jamaica who have successfully implemented strategies to improve employee engagement. Data were collected from semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and five themes emerged: staff engagement, communication, rewards and recognition, employee training and …

Racial Discrimination And Toxic Cultures At Work: Professional Black Employees And The Great Resignation, Annselmer Thomas Owens

Walden Dissertations and Doctoral Studies

AbstractWhite-collar Black employees were more likely to seek different jobs during the Great Resignation because of a lack of career advancement, employer failure to promote diversity, equity, and inclusion, employer’s unethical behavior, feeling disrespected, and perceived toxic work culture. As the Great Resignation’s professional, social, and ethical consequences were only emerging, scholars identified a literature gap to position Black employees’ narratives of racial discrimination and perceived toxic work culture in the literature as mechanisms for joining the Great Resignation. The purpose of this qualitative, narrative inquiry study was to gain a deeper understanding of how professional Black employees’ daily experiences …

Lived Experiences Of Millennial Employees Engaged In Mentorship In Their Workplaces For Turnover Reduction, Shaundra Webb, Ph.D.

Walden Dissertations and Doctoral Studies

While the Millennial generation is steadily taking over jobs that were previously assigned to Baby Boomers, it is unclear how the current job market and modern work environment are adjusting to accommodate this new and unique generation. The purpose of this study was to explore the lived experiences of Millennial employees engaged in mentorship in their workplaces for turnover reduction. The research question was: What are the lived experiences of Millennial employees engaged in mentorship in their workplace’s turnover reduction. Employing a qualitative descriptive phenomenological approach and purposive sampling technique, the researcher recruited 16 participants to complete semi structured interviews …

Career Progression: Narrative Study Of Impediments Affecting Army Female Officer Advancement From Major To Lieutenant Colonel, Jeremia M. Van

Walden Dissertations and Doctoral Studies

AbstractQualitative narrative inquiry was used to understand the accounts and experiences of female officers in the United States Army that were once stationed in South Korea, who did not advance to the rank of lieutenant colonel. In today’s military, female officers still face many challenges during their advancement from Major to Lieutenant Colonel, relative to their male counterparts. The specific problem is the underrepresentation of female majors in the Army who compete for promotion to the lieutenant colonel rank. The researcher explored the experiences of 14 female Army officers that served in South Korea and sought out promotions from the …

Relationship Between An Entrepreneur’S Self-Efficacy, Self-Leadership, And Startup Sustainability In Nigeria, Juliet Ehimuan

Walden Dissertations and Doctoral Studies

Self-efficacy and self-leadership have been identified as important indicators of business sustainability. Business owners and investors are concerned about sustainability because most businesses fail within the first five years. Grounded in self-efficacy and self-leadership theories, the purpose of this quantitative correlation study was to examine the relationship between entrepreneurial self-efficacy, self-leadership and startup sustainability. The participants were 156 entrepreneurs who completed the entrepreneurial self-efficacy scale and the abbreviated self-leadership questionnaire delivered via email. The multiple linear regression analysis results indicated the model was able to significantly predict startup sustainability, F(2, 129) = 432.47, p < .001, R2 = .87. Self-efficacy provided a significant contribution to the model (t = 8.424, p = < .001, β = .914). In contrast, the contribution of self-leadership was not significant (t = 0.185, p = .853, β = .20). A key recommendation is the utilization of mentoring programs and structured leadership internships that enhance self-efficacy by providing startup leaders with exposure to more seasoned corporate leaders, and successful peers who have had similar experiences to theirs. The implications for positive social change include the potential development of training and capacity-building programs that can be provided to entrepreneurs and other startup leaders to enhance their ability to sustain their startups, leading to more successful businesses, job creation, and economic growth.

Strategies For Promoting Inclusion And Employee Engagement To Improve Remote Teams’ Performance, Bruce Edward Richardson

Walden Dissertations and Doctoral Studies

External factors such as the pandemic have forced organizational leaders to embrace flexible work structures. Differences in remote versus collocated workplaces escalate the importance for company leaders to uncover strategies to maintain employee engagement and performance. Grounded in the organizational support theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of remote, diverse teams with high engagement and inclusion use to achieve high team performance. Data were collected using semistructured interviews from a purposeful sampling of five nationally distributed managers. A thematic analysis uncovered three themes: flexible leadership behavior, fair execution of human resource policy and …

A Portrait Of The Leadership Of Women In Early Christianity: An Archaeological Study In Light Of The Historical And Socio-Cultural Contexts, Carina Prestes

Dissertations

Problem

The participation of women in the Early Christian communities is widely accepted. Nevertheless, there is no consensus on what was their role in these communities. Until now the study of women in the Early Christian communities has focused mostly in the writings of some ancient authors and a few biblical texts. These studies have been done mostly by theologians and historians. Such studies rarely take a deep look at the Greco-Roman background and at the historical, socio-cultural contexts. This contextualization can be quite fruitful and should be informed by recent archaeological discoveries of the first centuries of Christianity. Thus, …

What Does It Look Like For Mental Healthcare Organizations To Be Healthy Places To Work? An Action Research Study, Stephanie L. Fox

Antioch University Dissertations & Theses

Mental healthcare organizations have a reputation for being unhealthy places to work. The irony of this reputation is keenly felt by its workforce who report unsustainable workloads, high levels of stress, and lack of support or engagement from higher-level leadership. As a mental healthcare provider now in a position of leadership, who has worked across all levels of care within the sector, it was of interest to me to explore how a mental health organization can become a healthier and more sustainable place to work. I approached this study with the assumption that if an organization was healthy and intentional …