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2022

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Full-Text Articles in Business

Workforce Management Strategies In The International Airline Alliance Ground Staff Operations, Francis K. Kumaka Jan 2022

Workforce Management Strategies In The International Airline Alliance Ground Staff Operations, Francis K. Kumaka

Walden Dissertations and Doctoral Studies

In the 21st-century international airlines' alliance ground staff operations environment, a lack of effective strategies to ensure a diverse and inclusive workforce has the potential to affect an organization adversely. Some U.S.-based international airline alliance leaders are concerned with the lack of effective strategies to ensure an inclusive and diverse workforce, as it may negatively affect corporate sustainability and profitability. Grounded in the transformational leadership theory, the purpose of this single case study was to explore strategies U.S.-based international airline alliance leaders in ground staff operations use to successfully manage a diverse workforce to ensure organizational sustainability and profitability. Data …

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Assessing The Relationship Between Automated Technology Expenditure And Revenue Cycle Performance, Kelsey Macapagal Jan 2022

Assessing The Relationship Between Automated Technology Expenditure And Revenue Cycle Performance, Kelsey Macapagal

Walden Dissertations and Doctoral Studies

Despite evidence that the automation of administrative processes may lead to both cost reductions and performance benefits, there was little to no empirical evidence that holistically examined the impact of technology within the healthcare revenue cycle. The purpose of the current quantitative study was to examine the relationship between automated technology expenditure and revenue cycle performance. Correlational analyses were used to determine the relationship between automated technology expenditure and labor, revenue, and denials, respectively, within the revenue cycle of a single, multi entity health system in California. Regression analysis was used to determine the relationship between variables over a 4-year …

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Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall Jan 2022

Strategies For Improving Companies’ Productivity And Profitability, Mioshi Marshall

Walden Dissertations and Doctoral Studies

Failure of leaders to be proactive and create a plan that motivates employees to be productive often leads to disengaged employees and a decrease in productivity that negatively impacts profitability. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies HR managers use to increase employee commitment and retention to increase the company’s productivity and profitability. The participants were four HR managers at four organizations in Texas who manage 50 or more employees and have implemented strategies to retain committed employees to improve productivity. Data were collected from semistructured interviews and company document …

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Strategies To Manage Hydroelectricity Interruptions In Zambian Manufacturing Businesses, Mpafya Mutapa Jan 2022

Strategies To Manage Hydroelectricity Interruptions In Zambian Manufacturing Businesses, Mpafya Mutapa

Walden Dissertations and Doctoral Studies

Interruptions of hydroelectric energy damage equipment and reduce worker productivity. Manufacturing leaders in Zambia who lack strategies to manage hydroelectricity interruptions risk financial losses. Grounded in contingency theory, the purpose of this qualitative multiple case study was to explore strategies that some manufacturing leaders use to manage hydroelectricity interruptions. The participants were six managers from different manufacturing industries based in Lusaka, Zambia, who implemented strategies to manage hydropower interruptions. Data collection involved semistructured interviews and review of company documents, company websites, and publications from the Zambia Association of Manufacturers related to managing hydroelectricity power interruptions. Thematic analysis was used to …

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Corporate Governance Attributes Of Board Independence And Board Education As Predictors Of Financial Performance Of Banks In South Sudan, Dier Tong Ngor-Chol Jan 2022

Corporate Governance Attributes Of Board Independence And Board Education As Predictors Of Financial Performance Of Banks In South Sudan, Dier Tong Ngor-Chol

Walden Dissertations and Doctoral Studies

Corporate governance has attracted much attention in the past few years due to cycles of corporate scandals and frauds that have resulted in momentous cases of financial failures and the collapse of some major corporations. Although the renewed interest in corporate governance has generated considerable insights and a better understanding of the prevailing corporate governance practices, much of this interest has concentrated on experiences in developed and emerging economies. There remains a significant lack of understanding of the practice and impact of corporate governance on firms’ performance in developing countries. This quantitative, nonexperimental study tested the predictive relationship between corporate …

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Strategies For Small-And Medium-Sized Business Growth And Survival, Abiodun Nestamanuel Ogunmuyiwa Jan 2022

Strategies For Small-And Medium-Sized Business Growth And Survival, Abiodun Nestamanuel Ogunmuyiwa

Walden Dissertations and Doctoral Studies

In the United States, approximately 50% of small businesses fail within the first five years (Small Business Administration, 2018b). Small and medium sized enterprises (SMEs) owners and managers would benefit from strategies to identify and mitigate constraints to sustain their business beyond the first five years of business operation. Grounded in the system theory framework, the purpose of this qualitative multiple case study was to explore strategies leaders of small and medium sized enterprises (SMEs) in Austin, Texas, used to grow and sustain their business’s operations beyond five years. The participants were five small and medium sized businesses owners in …

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External Stakeholder Relationship Strategies For Increasing Nonprofit Organizations' Financial Viability, Henry Ayoola Olofinmoyin Jan 2022

External Stakeholder Relationship Strategies For Increasing Nonprofit Organizations' Financial Viability, Henry Ayoola Olofinmoyin

Walden Dissertations and Doctoral Studies

AbstractA business leader’s ability to establish and sustain effective relationships with organizational stakeholders affects business competitiveness and sustainability. Some executives of nonprofit organizations (NPOs) lack strategies to build relationships with external stakeholders to achieve financial viability for their organizations. Grounded in stakeholder theory, the purpose of this qualitative single case study was to explore strategies NPO executives use to build relationships with their organization's external stakeholders to achieve their organization's financial viability objectives. The participants were three senior executives of an NPO in Mississippi, United States, who have successfully managed financial viability objectives using external stakeholder relationship strategies for 3 …

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Leadership Strategies Executives Use To Sustain Small Businesses Beyond 5 Years, Gai Chol Paul Jan 2022

Leadership Strategies Executives Use To Sustain Small Businesses Beyond 5 Years, Gai Chol Paul

Walden Dissertations and Doctoral Studies

Although small businesses contribute to the economic growth of many African nations, the rate of small business failure in Africa is high. Small business leaders who lack effective leadership strategies risk business failure through loss of profit. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies leaders of small internet service providers used to sustain their businesses beyond 5 years. The participants were five small internet service provider leaders in Juba, South Sudan, who sustained their companies beyond 5 years. Data were collected using semistructured interviews and a review of company …

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Technology Innovation Strategies Supply Chain Managers Adopt To Improve Product Marketing And Profitability, George Richard Rapciewicz Jr. Jan 2022

Technology Innovation Strategies Supply Chain Managers Adopt To Improve Product Marketing And Profitability, George Richard Rapciewicz Jr.

Walden Dissertations and Doctoral Studies

Improperly planned capital investments in new technologies could result in lost productivity for e-procurement and supply chain managers in the e-commerce industries. Grounded in the technology acceptance model, the qualitative multiple case study design was used to explore strategies business managers use to adopt technology innovations to improve product marketing and profitability. Participants were five supply chain business managers and owners from five separate organizations in the southwestern region of the United States. Data were collected via responses submitted through Google Forms and emails, written logs, telephone calls, and recorded audio. Thematic analysis resulted in two key themes: perceived ease …

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Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez Jan 2022

Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez

Walden Dissertations and Doctoral Studies

Online credit card fraud targeting banks, customers, and businesses costs millions of U.S. dollars annually. Online business leaders face challenges securing and regulating the online payment processing environment. Grounded in the situational crime prevention theory, the purpose of this qualitative multiple case study was to explore strategies online business leaders use to mitigate the loss of revenue caused by online credit card fraud. The participants comprised five online business leaders of an organization in the Southwest of the United States, who implemented strategies that successfully mitigated revenue losses due to online credit card fraud. The data were collected from semistructured …

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Preventing Volunteers From Leaving Nonprofit Organizations, Maurice Arthur Thorpe Jan 2022

Preventing Volunteers From Leaving Nonprofit Organizations, Maurice Arthur Thorpe

Walden Dissertations and Doctoral Studies

Increasing volunteer turnover hinders nonprofit organizational leaders’ ability to promote transformative changes within local communities. Grounded in the Herzberg two-factor theory, the purpose of this qualitative multiple case study was to explore strategies leaders in African American-centric nonprofit organizations employ to volunteer turnover. The participants comprised five leaders from African American-centric nonprofit organizations throughout Washington, DC, District of Columbia, Maryland, and Virginia, successfully reducing volunteer turnover. Data were collected through semistructured interviews and organizational documents. Yin’s five-step process was used to analyze data. Three themes emerged: open line of communication with the leadership, establishing and meeting expectations of volunteers, and …

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Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao Jan 2022

Strategies That Improve Ux (User Experience) Design Through Product Innovation, Jibing Zhao

Walden Dissertations and Doctoral Studies

User Experience (UX) design improvement can alter business results. Information technology (IT) company leaders are concerned with UX design improvement, as it is the number one indication of product innovation success and user satisfaction. Grounded in Christensen’s disruptive innovation theory, the purpose of the qualitative single case study was to explore strategies IT company leaders and UX designers used to identify critical UX design elements that lead to improved product innovations. The participants were five IT company leaders and a focus group of four UX designers employed by a sizeable telecom organization in Beijing, China. The data were collected from …

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Millennial Leadership In The Retail Industry, Phyllis Atwood Jan 2022

Millennial Leadership In The Retail Industry, Phyllis Atwood

Walden Dissertations and Doctoral Studies

The retail industry contributes to the United States economy, and high turnover rates reduce the profitability of businesses, which affects their sustainability. The general problem is millennials employed in retail are not finding adequate leadership support and alignment with their career expectations or social beliefs. This qualitative single case study involved an embedded group of millennials employed as retail managers with at least three years of supervisory experience. The purpose of this study was to explore experiences and expectations involving effective leadership. The study involved using the generational theory, cognitive model of behavior, and servant leadership theory to address how …

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Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown Jan 2022

Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown

Walden Dissertations and Doctoral Studies

Workplace bullying is a growing problem that costs companies billions of dollars each year. Human resource leaders who do not employ strategies to reduce workplace bullying may experience poor organizational performance and high turnover rates. Grounded in the organizational culture workplace bullying model, the purpose of this multiple case study was to explore strategies human resource and line managers (HRLM) use to reduce workplace bullying. Participants were five HRLM who managed programs that successfully reduced workplace bullying in Michigan. Data were collected from semistructured interviews and a review of archival documents. Yin’s five-phase analytic cycle was used to guide the …

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Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard Jan 2022

Ethical Leadership Effects On Medical Laboratory Personnel Accountability Behaviors, Claude-Marthe Daverdine Cherizard

Walden Dissertations and Doctoral Studies

Ethical scandals have continued to generate disturbances in the corporate world and have encouraged ethics studies in organizations. Research has shown there is a relationship between ethical leadership and employee accountability in a variety of organizational settings, including healthcare. However, in medical laboratories that relationship has not been explored. A quantitative study was conducted to examine if medical laboratory employee perceptions of manager ethical leadership was associated with their own accountability behavior. A total of 69 participants responded online to three instruments to measure the study variables: ethical leadership was assessed by the Ethical Leadership at Work Questionnaire, employee accountability …

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Social Media Marketing Strategies For Improving Customer Relationships, Candel Cuffie Jan 2022

Social Media Marketing Strategies For Improving Customer Relationships, Candel Cuffie

Walden Dissertations and Doctoral Studies

Despite the potential benefits of social media marketing (SMM) to improve customer relationships, some small business leaders lack SMM strategies to improve customer relationships. Small business leaders who fail to improve customer relationships may observe a decline in their customer base, leading to decreased profitability. Grounded in Berry’s relationship marketing theory, the purpose of this qualitative multiple case study was to explore SMM strategies small business leaders used to improve customer relationships. Data were collected via reviews of company documentation, participants’ social media pages, and online semistructured interviews with five small retail business leaders who used SMM strategies to improve …

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Organizational Strategies To Reduce Workplace Stress In Oil And Gas Companies In Nigeria, Tobore John Gbemre Jan 2022

Organizational Strategies To Reduce Workplace Stress In Oil And Gas Companies In Nigeria, Tobore John Gbemre

Walden Dissertations and Doctoral Studies

Successful strategies are critical for managers in the oil and gas industry to reduce workplace stress while improving employee performance and organizational profitability. Failure of organizations to manage employee occupational stress may lead to employee dissatisfaction, poor morale, diminished performance, reduced productivity, and damaged organization image. Grounded in the stress management intervention framework, the purpose of this qualitative multiple case study was to explore strategies managers of oil and gas companies use to reduce employee occupational stress and improve employee performance. Semistructured interviews were conducted with three managers in the oil and gas industry who developed strategies to reduce employee …

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Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr Jan 2022

Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr

Walden Dissertations and Doctoral Studies

The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …

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Predictors Of Medication Alternative Cost-Saving Strategies Among Adults With Type 2-Diabetes, Olaseni Solomon Oduwaye Jan 2022

Predictors Of Medication Alternative Cost-Saving Strategies Among Adults With Type 2-Diabetes, Olaseni Solomon Oduwaye

Walden Dissertations and Doctoral Studies

Adults with type 2 diabetes (T2D) in the United States experience a significant financial burden in managing their condition due to prescription medication, higher out-of-pocket (OOP) costs, number of prescribed medications, and health insurance status to stay compliant with their medications. This study examined the association between the alternative medication cost-saving strategies, including obtaining free samples from doctors or patient assistance programs, splitting pills or changing dosage frequency, purchasing from other countries, purchasing over the internet, and the three independent variables among adults diagnosed with T2D. Reasoned action approach theory helped guide how external factors may influence an alternative medication …

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Hospital Leaders’ Strategies For Reducing Expenditures Of A Hospital Supply Chain, Anusorn Schneckenaichner Jan 2022

Hospital Leaders’ Strategies For Reducing Expenditures Of A Hospital Supply Chain, Anusorn Schneckenaichner

Walden Dissertations and Doctoral Studies

Hospital leaders are challenged to reduce expenditures that contribute to the overall care for patients. Ineffective strategies to manage medical supply expenditures can increase costs for patient care. Guided by social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies hospital leaders used to reduce medical supply expenditures to sustain the rising costs of overall healthcare in the United States. The participants comprised six hospital leaders in the United States who implemented successful strategies to reduce expenditures on medical supplies. Data were collected from documents and through semistructured interviews. Three themes emerged from a five-step …

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Organizational Commitment As A Mediator Between Organizational Climate And Employee Silence, Jennifer Sherer Jan 2022

Organizational Commitment As A Mediator Between Organizational Climate And Employee Silence, Jennifer Sherer

Walden Dissertations and Doctoral Studies

Unethical organizational behavior negatively impacts organizations, and despite the benefits of whistleblowing, some employees are hesitant to report employee misconduct. The specific research problem examined factors that influence employee silence when confronted with employee misconduct. Prior researchers have explored how organizational climate and organizational commitment can contribute to or inhibit the decision to report misconduct. What remained unclear is how these factors may interact on their influence on employee silence. The purpose of this study was to examine whether organizational commitment mediated the relationship between organizational climate and employee silence. The theoretical foundations for this study were the social information …

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Strategies To Recruit Underrepresented Groups' To Middle And Senior Management Positions In Financial Services, Natalie Tavale Jan 2022

Strategies To Recruit Underrepresented Groups' To Middle And Senior Management Positions In Financial Services, Natalie Tavale

Walden Dissertations and Doctoral Studies

Consumers may avoid financial institutions that lack representation of underrepresented groups, severely impacting profitability. Grounded in the human motivation theory, the purpose of this qualitative descriptive study was to explore strategies to recruit underrepresented groups to middle and senior-level positions in the financial industry. The participants included six senior executives from the Eastern U.S. region financial institutions who implemented successful recruiting strategies for underrepresented groups to middle and senior-level positions. The data sources were semistructured interviews and a review of public organization documents. The three emerging themes from the thematic analysis were: mentoring programs, recruiting firms, and diversifying the pipeline. …

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Millennial Motivation For Nonprofit Arts And Culture Organizations, Rebekah Wagenbach Jan 2022

Millennial Motivation For Nonprofit Arts And Culture Organizations, Rebekah Wagenbach

Walden Dissertations and Doctoral Studies

Many arts-related nonprofit organizations rely on a volunteer labor force and often face difficulties fulfilling their missions without successful recruitment and retention efforts. Millennials make up almost a third of the volunteer force. This research focused specifically on members of the Millennial generation and their relationship with arts and culture-related nonprofit organizations in their communities for the purpose of helping these types of organizations recruit, retain, and manage volunteers from this age group. The theoretical foundation for this research consisted of public service motivation theory and generational cohort theory. The research question examined the primary motivations for Millennial adults born …

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Leadership Strategies To Improve Faculty Engagement And Performance In Higher Education, Lasasha Adams Jan 2022

Leadership Strategies To Improve Faculty Engagement And Performance In Higher Education, Lasasha Adams

Walden Dissertations and Doctoral Studies

The lack of faculty engagement in higher education institutions could result in adverse outcomes. Higher education leaders are concerned with the lack of faculty engagement as it correlates to decreased productivity, commitment, and low employee job satisfaction. Grounded in the employee engagement theory, the purpose of this qualitative multiple case study was to explore leadership strategies some higher education leaders use to improve faculty engagement and performance. The participants included 13 higher education leaders of public universities in Kentucky, USA, who used effective leadership strategies to improve faculty engagement and performance. Data were collected using semistructured interviews, one focus group, …

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E-Commerce Adoption Strategies For Small Retail Businesses, Kellee Adams Jan 2022

E-Commerce Adoption Strategies For Small Retail Businesses, Kellee Adams

Walden Dissertations and Doctoral Studies

AbstractA lack of e-commerce adoption strategies can negatively affect the sustainability of traditional small retail businesses. Business leaders of traditional small retail businesses who fail to implement e-commerce strategies can experience a loss of market share to e-commerce small retail companies. Grounded in the technology-organization-environment framework, the purpose of this qualitative multiple case study was to explore strategies traditional small retail business leaders use to adopt e-commerce to foster the sustainability of their business successfully. Participants were five business leaders from small and medium enterprises in Atlanta, Georgia, in the United States, who successfully adopted e-commerce strategies into their traditional …

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Strategies That Retail Business Owners Use To Prevent And Reduce Employee Theft, Mohammed Alcobary Jan 2022

Strategies That Retail Business Owners Use To Prevent And Reduce Employee Theft, Mohammed Alcobary

Walden Dissertations and Doctoral Studies

Retail business owners suffer billions of dollars in financial loss from employee theft and fraud activities, which impacts a retail business owner’s ability to remain financially stable and profitable. Retail business leaders are accountable for employee theft because employee theft goes beyond the financial loss to impact business failure and the organization’s loss of reputation. Grounded in Cressey’s fraud triangle theory, the purpose of this qualitative multiple case study was to explore strategies retail business leaders use to prevent and mitigate employee theft. Participants included six retail business leaders in Nigeria who had successfully used strategies to prevent and reduce …

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Strategies Small Business Owners Use To Improve Profitability In The Plastic Recycling, Chukwudi Alexander Amene Jan 2022

Strategies Small Business Owners Use To Improve Profitability In The Plastic Recycling, Chukwudi Alexander Amene

Walden Dissertations and Doctoral Studies

Low plastic recycling levels impact the profitability of plastic recycling businesses. Business owners of small plastic recycling businesses have limited resources, and the plastic recycling industry is still in its developmental stages. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies used by owners of small plastic recycling businesses to improve their profitability. The participants were nine small business owners of the plastic recycling sector of southwest Nigeria who successfully improved their business profitability. Data were collected using semistructured interviews. Through thematic analysis, three themes were identified: (a) develop strategies for sourcing …

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Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram Jan 2022

Strategies To Create And Sustain Work-Life Balance In The Hospitality Industry, Elizabeth Balbickram

Walden Dissertations and Doctoral Studies

Employee turnover results in adverse business outcomes. Hospitality industry leaders who do not encourage an organizational culture supportive of work-life balance risk reduced profitability resulting from employee turnover. Grounded in path-goal theory, the purpose of this qualitative single case study was to explore strategies hospitality industry leaders use to create and sustain organizational cultures supportive of employee work-life balance. The participants were eight upper-level leaders of one lodging chain in Orlando, Florida, who successfully implemented strategies to create and sustain work-life balance for their employees. Data were collected from semistructured interviews and a review of organization personnel handbooks and training …

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Strategies For Succession Planning And Sustained Business Profitability For Small Business, Icy Mae Barton Jan 2022

Strategies For Succession Planning And Sustained Business Profitability For Small Business, Icy Mae Barton

Walden Dissertations and Doctoral Studies

Baby boomers are retiring rapidly and vacating prominent small business positions, leaving no one to replace them, which may result in business failure. When a small business fails, all stakeholders, including small business owners (SBOs), investors, employees, customers, and the community, suffer emotional and financial distress. Grounded in Argyris and Schön's organizational learning theory and Burns's transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies SBOs use to develop an effective succession plan. The participants were seven SBOs in the Washington, DC/Baltimore, MD metropolitan area who had been in business for more than 5 …

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Credit Abuse, Interest Rates, And Loan Performance Of Ten Nigerian Banks, Diala Ugwumba Jan 2022

Credit Abuse, Interest Rates, And Loan Performance Of Ten Nigerian Banks, Diala Ugwumba

Walden Dissertations and Doctoral Studies

AbstractThe ongoing failure in the Nigerian financial system has been a source of concern to the regulatory authorities, stakeholders, depositors, and the banking public because of the role these financial institutions played in the Nigerian economy in the last decade. The root of the problem was credit abuse performed by the bank’s credit officers and executive directors which made it challenging for financial institutions to recover the loans granted by the banks. The issue made investors lose their investments and bankers lose their jobs. The crisis resulted in poor asset quality that eventually eroded the Nigerian financial institution’s capital. Using …

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