Business Commons^™

Strategies For Using Crowdsourcing As A Product Development Tool To Increase Innovation, Beryl Jessamyn Castillo

Walden Dissertations and Doctoral Studies

AbstractFailure to increase innovation and revenue can harm business operations. Small business owners must explore strategies to increase innovation and revenue to remain competitive. Grounded in the diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders use to successfully integrate crowdsourcing into business operations to increase innovation and revenue. The participants were five small business leaders in northern Utah who engaged in collaboration initiatives to increase innovation and revenue. Data were collected from semistructured face-to-face interviews, member checking, field notes, a review of company documents, and artifacts. Data were analyzed …

Financially Constrained Mortgage Servicers, Darren Aiello

Faculty Publications

Financially constrained mortgage servicers destroyed substantial MBS investor value during the financial crisis through their management of delinquent mortgages. Servicers advance to investors monthly payments missed by borrowers. In order to minimize this obligation to extend financing to distressed borrowers, constrained servicers aggressively pursued foreclosures and modifications at the expense of investors, borrowers, and future mortgage performance. When agency frictions between the servicer and the investor are higher, the servicer’s financial constraints matter more. IV regressions suggest that, on average per defaulted loan, servicers’ financial constraints are responsible for 20% of the total investor value reduction during the financial crisis.

Relationship Between Recruitment Practice, Employer Knowledge, And Applicant Attraction, Annette Williams Barrineau

Walden Dissertations and Doctoral Studies

Attracting quality job applicants is a chief recruiting concern. Resources managers recognize that attracting and retaining the most talented workforce contributes to a company’s success and financial survival. Grounded in media richness theory, the purposes of this quantitative quasi-experimental study were to (1) examine the effects of recruitment practice (print, web, or print and web) on employer knowledge (employer familiarity, employer reputation, and job information) and applicant attraction, and (2) to assess the relationships between employer knowledge (employer familiarity, employer reputation, job information), media richness, and applicant attraction. The participants were 186 students attending a Florida higher education institution who …

Strategies For Implementing Successful Mentoring Programs, Valerie Denise Brooks

Walden Dissertations and Doctoral Studies

Organizations face challenges with leadership succession in the healthcare industry because of the enormous number of baby boomers retiring. Leaders in the healthcare industry are concerned with the large number of employees retiring in leadership roles and finding replacements for these roles. Grounded in social learning theory, the purpose of this qualitative multiple case study was to explore strategies healthcare leaders use to implement mentoring programs for early-career leaders. The nine participants were managers and leaders in health care agencies in South Carolina who had at least ten years of experience implementing successful mentoring programs. Data were collected using semistructured …

Strategies For Improving The Effectiveness Of Internal Control Processes In Nonprofit Organizations, Annie Selorm Dumoga

Walden Dissertations and Doctoral Studies

Some leaders of nonprofit organizations (NPOs) lack financial strategies to develop and implement effective internal controls for their financial health and the continuation of their organizations’ provision of humanitarian services. The failure of leaders in NPOs to implement adequate internal controls results in insolvency, the inability to pay off debts, and threatens the ability to provide needed social services. Grounded in the Committee of Sponsoring Organization's internal control integrated framework, the purpose of this qualitative multiple case study was to explore strategies NPO leaders used to develop and implement effective internal controls for their organization's financial health and ability to …

Relationship Between Incentive Program Costs, Incentive Payments, And Profitability, Claire Claire Turner

Walden Dissertations and Doctoral Studies

The lack of profitability among primary care businesses can have harmful impacts on business operations. Primary care businesses owners must remain profitable to remain in business and provide quality health care to patients. Grounded in Freeman’s stakeholder theory, the purpose of this quantitative correlational study was to examine the relationship between incentive program costs, incentive payments, and profitability. Data were collected from 73 primary care physician business owners in the Inland Empire region of southern California. The multiple linear regression analysis results indicated the model was able to significantly predict profitability, F(2,70) = 1343.6, p <.001, R2 = .975. Incentive payments (t = 51.837, p < .001,  = .928) was the only statistically significant predictor. Key recommendations include educating primary care physicians on the potential financial benefits of full participation in the commercial line of business pay-for-performance incentive programs and creating a campaign to bring in patients for wellness visits. The implications for positive social change include the potential for an additional revenue stream for primary care physician business owners, which could support more clinics, increasing patient access. Patients having better access to healthcare could positively affect the health and wellness of individuals in local communities.

Employee Perceived Justice As Mediator Between Ethical Leadership And Employee Turnover Intention, Moaiad Almousa

Walden Dissertations and Doctoral Studies

The means by which business leaders implement human resources management strategies to improve employee retention during crisis is currently not well understood. This indicates that theoretical understanding of the relationship between ethical leadership behaviors, perceptions of justice, and employee turnover in the context of crises is deficient. The purpose of this study was to examine the mediating effect, if any, of perceived overall justice on the relationship between ethical leadership behaviors and employee turnover intention during a moment of crisis, the first year of the COVID-19 pandemic. Social learning theory and the categorical framework of context provided a theoretical foundation …

Access To Credit And Social Capital: The Case Of Indonesia, Muhammad Syaiful, Bayu Kharisma

The Journal of Sociology & Social Welfare

This paper analyzes the relationship between social capital and individuals’ access to credit in Indonesia. We used the data from the fifth wave of the Indonesian Family Life Survey (IFLS5) and focused on the “flow” aspect of social capital, i.e., participation in various activities that can be regarded as an addition to the general “stock” of social capital. The results showed that two participation characteristics in social activities, namely “voluntary-type” and “economic-embedded” activities which affect creditmarket outcome. Using an extended probit model with correction for selection bias and endogenous regressor, we found that investment in the latter activity can improve …

The Game Of Teaching Resource Allocation, Ryan Samuel Sale

International Business and Entrepreneurship Faculty Publications

In response to the increased prevalence of remote learning, and exhortation that educators adopt more experiential pedagogy, a methodology is presented to use a free, commercially available game to teach a variety of resource allocation problems in various disciplines. The use of games to provide experiential learning has been shown to increase student enjoyment and mastery of learning outcomes. The technique is appropriate for students at different levels from secondary school through graduate-level university instruction. The lack of cost to the student or university coupled with the ease of adaptability of the game makes the technique widely available to all …

Internal Corporate Governance And Bank Risk Taking Behavior: Evidence From Developed And Emerging Economies, Ghulam Subhani, Shumaila Zeb

Business Review

The study aims to evaluate the impact of board structure and ownership structure on bank risk taking behavior in developed and emerging countries. To fulfill this objective, the study used annual data of 100 large commercial banks for the period 2006-2017 from twelve countries. Zscore is used as the main proxy of bank risk taking behavior. Internal corporate governance is measured by board size, board independence, CEO power, gender diversity, state ownership and foreign ownership. The study controls the issues of endogeneity by applying a two-step generalized method of moments (GMM) econometric approach. The main findings of the study indicate …

Does Emotional Intelligence Impact Team Performance In Construction Projects? Exploring The Mediating Role Of Trust And Moderating Role Of Work Status, Ariba Abid, Aamer Hanif, Amna Khan

Business Review

Emotional intelligence (EI) is an essential part of the many types of intelligences an individual possesses. The outcome of interactions in personal life as well as within the organization depend upon how high or low the Emotional Quotient (EQ) is. Organizations, nowadays, specifically design tests for hiring people with higher EQ since the emotional intelligence of a team member leaves an impact on its performance. The major goal of this research is to investigate the relationship between emotional intelligence and team performance, as well as the impact of employee work status on these two. The research also examines the mediating …

Impact Of Covid-19 On Sectoral Stock Prices: An Event Study Based On Us Stock Market, Nasir Nadeem, Ghulam Mujtaba Kayani, Imran Abbas Jadoon

Business Review

The impact of COVID-19 on stock prices of different United States economic sectors is examined using event study methodology. Results revealed that the first confirmed case in US on January 21, 2020 was underestimated by investors and did not disturb stock prices significantly. However, the first local transmission case on February 26, 2020 hit the stock market in the post event window. Due to this event, the stock prices of industries in energy, financials, industrials, real estate and utilities sectors declined but observed price increases in health care, information technology and telecom services industries. First “stay at home” order issued …

Introduction To Professional Development: A Business Communication Approach, Rose Helens-Hart Ph.D., Rachel Dolechek Dba

All Open Educational Resources

This book was created to service the BCOM 210: Introduction to Professional Development course in the Department of Applied Business Studies (ABS) in the Robbins College of Business and Entrepreneurship (RCOBE) at Fort Hays State University (FHSU). The course is required for several ABS majors and a popular elective among RCOBE students. BCOM 210 uses concepts from business communication to assist students in understanding their professional desires and forming a plan for their career futures.

Revised June 2023

Gold Vs. Psx Sectors During Political Uncertainties: An Event Study Analysis, Hafsa Rasheed, Habib Ahmad, Attiya Yasmin Javid

Business Review

Amplified uncertainties in economic, financial, and political environments across nations have created a dire need to search for safe investment options that could mitigate the losses faced by investors due to such uncertainties. So researchers and investment managers have started investigating alternative investment options like real assets, to cope with such risks. Pakistani investors require such investigations more critically because Pakistan is among one of the most politically unstable economies. Previous researches have widely reported gold to be a hedge and safe haven during various economic downturns, therefore, the current study investigates whether gold could also diversify the risk of …

Linking Online Business Education And Academic Excellence: Outbreak Of Covid-19 Pandemic, Muhammad Rafiq, Shumaila Naz, Saif Maqbool

Business Review

The outburst of COVID-19 epidemic has enforced the higher education sector to revamp customary mode of teaching and assessing students learning. This study is a portrayal of online education and intended to critically examine how online education during COVID-19 fostered a combination of favorable and unfavorable outcomes which might disrupt and redesign academic routine process. Data were collected from professors, associate professors and rectors affiliated with higher education system through focused group discussions and semi-structured interviews. The interpretivism paradigm analysis was performed to examine the data using qualitative methodology. This study delivers a comprehensive review of enduring online education mode …

Impact Of Ceo Overconfidence On Corporate Financing Decision With Mediating Role Of Risk Perception, Amina Batool, Tahira Awan, Sumayya Chughtai

Business Review

The purpose of this paper is to investigate the impact of managerial (Chief Executive Officer) overconfidence on corporate financing decision with the mediating role of risk perception. This study indicates that psychological factors and biases affect the decision making of human beings including top management. The research design of this research work is causal and primary data has been used to test the results of this study. Among all the companies listed on Pakistan Stock Exchange, researchers have selected top executives of 200 companies as a sample. E-Questionnaire has been used to collect the required data through LinkedIn and other …

Role Of Organizational Capital At Different Phases Of Business’S Life Cycle: A Study Of Psx Companies, Zahid Bashir, Ghulam Ali Bhatti, Sobia Arshad

Business Review

The goal of this study was to examine the association between Business Life Cycle phases and organizational capital using PSX index companies. Mainly, the study investigates the relationship of organizational capital phases during different phases of the life cycle and comparison with high and low organizational capital. To fulfill this objective data has been collected of 56 companies of PSX index companies with yearly observations ranging from 2011-2020. For estimation, a multinomial logistic model was used due to categories of the dependent variable. The results indicate that organizational capital is positively significant at the maturity phase but negatively significant at …

Transdisciplinarity In Experience Design: A Global Survey Of Higher Ed Programs In Exd/Xd, Yvonne Houy

Creative Collaborations

In our age of ubiquitous devices and digital media it is the perceived value of the end-to-end experience that brings people to a place. Designing inspiring and emotionally engaging end-to-end experiences requires experts in a wide range of disciplines committed to an interdisciplinary collaboration that can arrive at transdisciplinary design - the sum becomes greater than its parts.

Civil engineering, hospitality, business, psychology, digital User Experience (UX) design, and experience data analysis need to be seamless integrated with the fine and performing arts and design fields:

• Architecture, interior, landscape and sound design actively engage the senses.

• Graphic and fine arts …

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When Does Ceo Succession Lead To Strategic Change? The Mediating Role Of Top Management Team Replacement, David B. Wangrow, Donald J. Schepker, Vincent L. Barker Iii

Management Faculty Research and Publications

While mandates for strategic change may accompany the selection of new Chief Executive Officer (CEOs), the broader set of leadership changes necessary for strategic change remains unclear. Motivated by upper echelons and resource dependence theories, direct relationships between three structural events associated with CEO succession and strategic change are examined, as well as whether these relationships are mediated by replacing top management team (TMT) members. Significant mediated relationships are found in which TMT replacement mediates the relationships of pre-succession firm performance and hiring an outsider as CEO with post-succession strategic change. Involuntary CEO turnover is found to be directly related …

Student Loan Debt And First-Generation Community College Students, Sandra A. Fuentes

University of the Pacific Theses and Dissertations

The rising costs of college attendance and changes in financial aid packages leave students with little option other than to incur a debt of some amount. Unfortunately, colleges often fail to provide adequate financial literacy and student loan information so prospective students planning to attend college can make informed decisions. Student loans may seem attractive in the short term because, unlike other loans, repayment does not begin immediately. However, the accrual of student loan debt leads to long-term financial consequences, including the opportunity to build economic wealth after graduation. Utilizing a basic qualitative research design, I explored first-generation community college …

Corporate Values Of Tribally Owned Companies, Halle Hull

All Master's Theses

In this study I examine the corporate values of tribally owned companies in Washington State and compare them with non-native businesses in the same or similar industries. The research objective is to examine the ways in which Washington native businesses integrate native cultural values into their mission and corporate structure. I have developed keywords that follow the themes of spiritual/societal, community, and environmental, and I found that tribally owned companies include these keywords more frequently than non-tribally owned companies. This integration of cultural values, stated corporate mission, and corporate structure, is an area of potential superior performance compared to alternative …

Forward-Looking Disclosures And Accounting Information In Equity Crowdfunding Firms, Evisa Bogdani

Theses and Dissertations--Accountancy

Forward-looking disclosures (FLDs) play a critical role in traditional capital markets. However, evidence of their usefulness in settings with weak information environments, little to no operating history, nonprofessional investors, and lighter regulation is limited. This study sheds light on this critical issue and finds that FLDs are useful disclosures for raising capital in equity crowdfunding (ECF), and the presence of accounting information enhances FLDs relevance. I find that firms disclosing more FLDs raise more capital and attract a greater number of investors. More investors contribute to firms that disclose more quantitative FLDs, especially when the disclosures are accompanied by reviewed …

An Experimental Investigation Of Auditors' Evidence Evaluation And Work Ownership In A Compartmentalized Test Of Details Setting, Christopher Pearson

Theses and Dissertations--Accountancy

Psychological ownership theory suggests that auditors are more likely to exert effort when they feel a sense of personal ownership of the audit. Ongoing trends towards a more compartmentalized and decentralized audit, however, may impair auditors’ work ownership by decreasing their interaction with work, as well as by discouraging engagement with work performed by colleagues. In two experiments, I test the effects of audit work compartmentalization, where I consider whether auditors’ evaluation of evidence is affected by the source of the sample to which evidence is related. Findings from my first experiment indicate lower performance when auditors evaluate evidence that …

Local Context And Post-Crisis Social Venture Creation, Sergey Anokhin, Todd Morgan, Lisa Jones Christensen, William Schulze

Faculty Publications

Research summary: We investigate the effects of local market and government failure on the creation of social ventures in the context of post-crisis recovery during the period following the dot-com crisis and ending before the housing bubble burst across all Ohio counties. Drawing on social embeddedness theory, we posit that social venture creation rates vary across local contexts and are higher in communities characterized by market and government failures. Longitudinal contextual data from 88 Ohio counties indicates that situations characterized by failures of both types are especially conducive to the creation of local social enterprises. We address the shortage of …

Asynchronous Video Interviews And Artificial Intelligence: A Multi-Study Exploration, Tanner Skousen, Jacob Steffen, Cherileigh Chandler, Warren Rosengren, James Gaskin, Thomas O. Meservy

Faculty Publications

Asynchronous video interviews (AVIs) provide scalable, low-cost opportunities for matching interviewees and organizations. However, the implications of a shift from synchronous interviews aren’t fully understood, especially when design choices such as AI evaluations are employed. To better understand the impact of AVIs, we undertook an exploratory qualitative study in addition to an experiment. The first study involves 100 qualitative responses and exploratory quantitative tests on the relationships between coded values and demographic and trait variables of the respondents. Our second study tests the impact of AI feedback using a large online AVI service while accounting for various disadvantaged groups that …

Back From The Future: Mediation And Prediction Of Events Uncertainty Through Event-Driven Models (Edms), Samuel Ogbeibu, James Gaskin

Faculty Publications

The event-driven model (EDM) is an emerging concept in human behavioural research, and understanding how EDMs can promote theory development remains a fundamental quest of predictive science. Traditionally, researchers have heavily depended upon theory confirmation and the inclusion of mediating constructs to clarify uncertainty associated with plausible events (e.g. political, socio-economic, technological, environmental). Though this approach has pushed the field forward, it has also steered mediation research towards largely ignoring the fundamental role of prediction as a key for better understanding future events represented by EDMs. Additionally, emerging research using partial least squares structural equation modelling to execute prediction-oriented analysis …

Impressions Matter More Than Privacy: The Moderating Roles Of Affordances In The Relation Between Social Anxiety And Online Safety- Seeking Behaviors, Xue-Qin Yin, Sebastian Scherr, Lin Jin, James Gaskin, Jin-Liang Wang

Faculty Publications

Though socially anxious individuals tend to seek safety, little is known about whether this relationship depends on context, including the affordances of social networking sites (SNSs) to provide anonymity and publicness, and whether safety-seeking can be explained by impression management, privacy calculus or both. Based on the psychobiological model of social anxiety, we conducted two studies (Study 1: N = 103, Study 2: N = 1,184) to examine the contextual dependence of safety-seeking behaviors and to disentangle which types of concerns mediate the effect of social anxiety on safety-seeking behaviors. Results indicated that socially anxious individuals tend to seek safety …

Do Privacy Assurances Work? A Study Of Truthfulness In Healthcare History Data Collection, Tamara M. Masters, Mark Keith, Rachel Hess, Jeffrey L. Jenkins

Faculty Publications

Patients often provide untruthful information about their health to avoid embarrassment, evade treatment, or prevent financial loss. Privacy disclosures (e.g. HIPAA) intended to dissuade privacy concerns may actually increase patient lying. We used new mouse trackingbased technology to detect lies through mouse movement (distance and time to response) and patient answer adjustment in an online controlled study of 611 potential patients, randomly assigned to one of six treatments. Treatments differed in the notices patients received before health information was requested, including notices about privacy, benefits of truthful disclosure, and risks of inaccurate disclosure. Increased time or distance of device mouse …

An Institutional Theory Perspective On Ehr Engagement: Mandates, Penalties, And Enforcement, Mark J. Keith, Elina Chun Stewart, Tevin Stewart, Mitchell Josephson, Bob Cash, Connor Bice

Faculty Publications

Electronic Health Record (EHR) systems are the predominant information system (IS) used by healthcare clinicians and have been the source of both great success and pain. User engagement with EHR systems is unique from traditional IS contexts in significant ways. Prior research explains EHR usage and success primarily on traditional technology acceptance research (i.e., TAM, UTAUT). However, these models assume that EHR engagement is no different from IS systems in general business domains. Yet, the healthcare context is far more regulated than most. Based on qualitative focus group sessions with a leading healthcare analytics firm (KLAS Research), we identify the …

Personalized Priority Policies In Call Centers Using Past Customer Interaction Information, Brett A. Hathaway, Seyed Morteza Emadi, Vinayak Deshpande

Faculty Publications

Companies are increasingly personalizing their product or service offerings based on their customers' history of interactions to increase revenue or improve customer service. In this paper we show how call centers can improve customer service by implementing personalized priority policies. Under personalized priority policies, managers use customer contact history to predict individual-level caller abandonment and redialing behavior and prioritize them based on these predictions to improve operational performance. We provide a framework for how companies can use individual-level customer history data to capture the idiosyncratic preferences and beliefs that impact caller abandonment and redialing behavior, and quantify the improvements to …