Business Commons^™

Black Diners And Tipping: An Analysis Of Tipping Culture Amongst Black Restaurant Diners, Steven Mcintyre

Student Publications

Tipping began as a means to gain prompt service. Today the practice serves as a primary source of income within the service industry. Within that time, Black diners have achieved the perception of being poor tippers. Throughout this paper, the author will discuss how the Jim Crow era aided in tipping. Additionally, this research examines how the government intervened to ensure discrimination in the workplace was eliminated. Finally, the paper will discuss the correlation of tipping in the United States society, its relations to cultural norms, and social constructs. These topics will support the tie discrimination has to tipping. This …

Social Media By Providers And Patients In Healthcare, Madison K. Howell, Jirakamon Silapabanleng

Theses, Dissertations and Capstones

Introduction: Social media platforms such as Facebook, YouTube, and Twitter have been used in various industries to create direct-to-consumer interactive opportunities. 74% of the US population were social media active users. Around 40% of adults gather their health information from Facebook, a free social networking site, which has been available on various devices and can help many organizations advertise their services as well as communicate with their patients. Social networks had a powerful influence in making health decisions because it could be used as a means to spread either positive or negative health information.

Purpose of study: The …

Comparative Performance Of Cooperative Equity Retirement Plans, Jeffrey S. Royer

Department of Agricultural Economics: Faculty Publications

This paper compares the performance of revolving fund, percentage-of-all-equities, and base capital plans, and special plans for redeeming equity held by estates or based on member age. It also examines how the performance of the base capital plan is affected by changes in the base period, relaxing the equity requirements for underinvested members, and a variable cash patronage refund program. The base capital plan performs better than other systematic plans but places financial burdens on young members. Two modifications can mitigate that problem with only a slight diminution in performance. Special plans benefit cooperatives operating revolving fund plans the most.

Simulated Dataset Of Corn Response To Nitrogen Over Thousands Of Fields And Multiple Years In Illinois, German Mandrini, Sotirios V. Archontoulis, Cameron M. Pittelkow, Taro Mieno, Nicolas F. Martin

Department of Agricultural Economics: Faculty Publications

Nitrogen (N) fertilizer recommendations for corn (Zea mays L.) in the US Midwest have been a puzzle for several decades, without agreement among stakeholders for which methodology is the best to balance environmental and economic outcomes. Part of the reason is the lack of long-term data of crop responses to N over multiple fields since trial data is often limited in the number of soils and years it can explore. To overcome this limitation, we designed an analytical platform based on crop simulations run over millions of farming scenarios over extensive geographies. The database was calibrated and validated using data …

Causes And Consequences Of Fake Transparency/Excess Information In Food Claims, Susweta Ray, Konstantinos Giannakas

Department of Agricultural Economics: Faculty Publications

This study develops novel multi-stage game-theoretic models of heterogeneous firms and consumers in vertically differentiated food product markets with asymmetric information to analyze the economic causes and market and welfare consequences of excess information/ fake transparency in food labeling. Analytical results indicate that the firms’ incentives to adopt the excess information strategy, the Nash equilibrium configuration of firms adopting the strategy, and the market and welfare impacts of excess information are case-specific and dependent on the consumer reaction to excess information, the quality of the firms’ products, the degree of product differentiation between the brand producing firms, and whether the …

A Review Of Registrations For Over-The-Top Dicamba Products And Liability For State Governments For Appropriating Neighbors’ Right To Exclude, Terence J. Centner

Department of Agricultural Economics: Faculty Publications

Injuries inflicted by spray applications of dicamba herbicides on neighboring properties have raised questions about the validity of the dicamba registrations and the adequacy of protection accorded others. An evaluation of the documentation used by the Environmental Protection Agency in approving the 2020 dicamba registrations discloses a lack of evidence supporting issuance of the registrations. In the lawsuit challenging the 2020 registra- tions, the court may decide they need to be vacated. While over-the-top dicamba products for use on soybeans and cotton have been beneficial in controlling weeds, their volatility has caused major offsite injuries. Neighboring property owners have the …

Transdisciplinary Evaluation Of Telehealth Experiences Of Diabetic Participants’ And Their Coaches’ In “Stopping Diabetes In Its Tracks” (Sdit) A Descriptive Mixed- Methods Customer Experience Map Journey, Cindy Delgado

CGU Theses & Dissertations

Introduction: This study captured the experiences of diabetic patients and their coaches during the Covid- 19 transition to virtual delivery. Previous research has focused on the feasibility and effectiveness of in-person versus telehealth delivery of Diabetes Prevention Program (DPP). However, few studies have merged perspectives from the field of ethnic studies, public health, and customer service research during a pandemic to understand the experience of telehealth from end-users. Methods: A mixed-methods evaluation was conducted using interviews and quantitative surveys to provide insight into personal perspectives to in-person and telehealth experience. A customer-experience journey map (CXJM) was then created of Stopping …

Silent Auction Fundraiser Dinners And Nonprofit Organizations, Kristine Chiles

Undergraduate Honors Theses

This paper describes and analyzes the Goldendale Pregnancy Resource Center’s annual fundraiser dinner and silent auction that was held November 4, 2021. It discusses the importance of nonprofit organizations, the difficulties encountered when planning the event, and an analysis of areas of improvement for future events. The information gathered will be used to determine the profitability of the event for the Goldendale Pregnancy Resource Center. The goal of the project is to increase revenue for the Goldendale Pregnancy Resource Center and be able to provide helpful fundraising information to other similar nonprofit organizations, although external factors, such as the COVID-19 …

Emotional Intelligence: Using Relationship Management In Leadership, Lauren Odette

Undergraduate Honors Theses

The professional world is evolving, and business leaders are required to operate in sometimes difficult situations for which they might feel unprepared. While in recent years, research on emotional intelligence has shown to be an important leadership component, it is not always translated successfully to business leadership nor contextualized to young leaders. This project aims to present a workshop to help people in leadership communicate effectively with their employees using skills stemming from increased emotional intelligence. The workshop draws on a range of literature and experiences in leadership training and emotional intelligence. Key concepts that serve as the focal points …

Blockchain-Based Digital Trust Mechanism: A Use Case Of Cloud Manufacturing Of Lds Syringes For Covid-19 Vaccination, Trupti Rane, Jingwei Huang

Engineering Management & Systems Engineering Faculty Publications

Trust is essential in the digital world. It is a critical task to build digital trust for the ongoing digital engineering transformation. Aiming at developing a blockchain-based digital trust mechanism for Cloud Manufacturing or Manufacturing-as-a-Service (MaaS), in this paper, we use the manufacturing of low dead space (LDS) medical syringes through Cloud Manufacturing as a motivating scenario to develop a basic framework. To meet the need of optimally saving COVID-19 vaccine doses to save more lives, the medical device manufacturing community needs to make a swift move to meet the surged need for LDS syringes. Cloud Manufacturing is a form …

Theorizing The Initial Response Of Countries In Bringing Covid-19 Pandemic Under Control: The Effect Of Change Readiness Of Countries, M. Mahdi Moeini Gharagozloo, Farinaz Sabz Ali Pour, Chen Chen, Mozhgan Moeini Gharagozloo

Engineering Management & Systems Engineering Faculty Publications

Pandemic crises can bring the biggest and deepest shocks to countries around the world. In the first quarter of 2020, a global pandemic named “COVID-19” spread all over the world and not only took so many lives and created so much fear but also brought a tremendous financial pain as a result of shutting down economies to fight with this unknown contagious virus. This paper examines how countries’ change readiness enables them to bring the spread of an international crisis under control. We propose that higher levels of change readiness would help countries to cope with risks and uncertainties generated …

Diversity, Equity And Inclusion (And Greatness), Lance Plunkett Jd, Llm

The New York State Dental Journal

As NYSDA moves to correct deficiencies in its makeup, it also pays homage to a fallen leader.

อิทธิพลของฤดูกาลต่ออุปสงค์ของเครื่องปรับอากาศ : กรณีศึกษา บริษัท Abc, อติญา วงศ์แก้ว

Chulalongkorn University Theses and Dissertations (Chula ETD)

การวิจัยนี้มีวัตถุประสงค์ คือ ศึกษาผลของฤดูกาลในการขายต่อปริมาณจำหน่ายเครื่องปรับอากาศ และศึกษา และประเมินวิธีพยากรณ์ที่เหมาะสมในการพยากรณ์ความต้องการสินค้าเครื่องปรับอากาศภายใต้ผลของฤดูกาล โดยข้อมูลที่นำมาศึกษา คือ ปริมาณยอดขายสินค้าที่ร้านค้าขายให้กับผู้บริโภค (Sell-out) เนื่องจากผู้วิจัยต้องการศึกษาพฤติกรรมของผู้บริโภคที่เกิดขึ้นจริงของเครื่องปรับอากาศใน 5 รายการสินค้า ตั้งแต่เดือนมกราคม 2014 จนถึงเดือนธันวาคม 2018 โดยแบ่งเป็น 2 ชุดข้อมูล คือ ชุดข้อมูลที่ 1 ปริมาณยอดขายสินค้าย้อนหลังตั้งแต่เดือนมกราคม 2014 จนถึงเดือนธันวาคม 2017 ชุดข้อมูลที่ 2 ปริมาณยอดขายสินค้าย้อนหลังตั้งแต่เดือนมกราคมจนถึงเดือนธันวาคม 2018 เพื่อใช้ในการเลือกเทคนิคการพยากรณ์ที่เหมาะสมสำหรับแต่ละรายการ โดยเปรียบเทียบการพยากรณ์ในรูปแบบแนวโน้มฤดูกาลแบบบวก และรูปแบบแนวโน้มฤดูกาลแบบคูณ

Cybersecurity In Fintech Companies, Efstratios Zouros

Cybersecurity Undergraduate Research Showcase

Have you recently accessed your bank account online? Have you accessed any financial instrument through your computer or your mobile device? If you are reading this, chances are you have. Every time you utilize those services, you ultimately put your trust in the financial institutions that offer them. You trust that they can securely keep your private information, while also keeping your savings safe. Ultimately, there is a certain dependability and trust in financial institutions that have been present on earth before most of us.

Understanding The Effectivity And Increased Reliance Of Credit Risk Machine Learning Models In Banking, Grishma Baruah

Cybersecurity Undergraduate Research Showcase

Credit risk analysis and making accurate investment and lending decisions has been a challenge for the financial industry for many years, as can be seen with the 2008 financial crisis. However, with the rise of machine learning models and predictive analytics, there has been a shift to increased reliance on technology for determining credit risk. This transition to machine learning comes with both advantages, such as potentially eliminating human error and assumptions from lending decisions, and disadvantages, such as time constraints, data usage inabilities, and lack of understanding nuances in machine learning models. In this paper, I look at four …

Cyber Threat On The High Seas. A Growing Threat To Infrastructure, James Cummins

Cybersecurity Undergraduate Research Showcase

In a growing digital and cloud-connected world, all aspects of our lives are becoming interconnected. All these interconnections breed a possibility for ever-increasing cybersecurity threats. The oceans are not impervious to these attacks. In this research paper, we address the following questions.

What threats do commercial ships face today?

What actions are necessary to mitigate these threats?

Esg Ratings: A Blind Spot For U.S. Securities Regulation, Alexander Coley

Northwestern Journal of International Law & Business

Providers of “Environmental, Social, and Governance” (ESG) ratings have emerged as prominent informational intermediaries in the sustainable finance ecosystem. The key players are familiar names such as Moody’s, Morningstar, MSCI and S&P. In recent years, investors, financial markets observers and academics have raised serious doubts about the value and integrity of ESG ratings, pointing to lack of reliability and comparability and risks of conflicts of interest and abuse, including the potential for “greenwashing.”

ESG ratings are now in the crosshairs of financial regulators, particularly, in Europe. However, the regulatory discourse has failed to contend with risks arising from the use …

Married To Sustainability: The Sdg Wedding Cake Framework As A Tool For Strategic Corporate Social Responsibility, Jacob Aubrecht

Northwestern Journal of International Law & Business

If anything can be said about the future, it is that nothing is certain. In this acceleratingly dynamic reality, stability and certainty are among the greatest assets a leader can have. The opportunity to secure long term stability is something that few would pass up. Broadly speaking, corporate leaders must be acutely aware of global market forces, government regulation, and their own power in the marketplace to create cogent predictions about the future.

This paper is designed for the burgeoning corporate leader that is looking to craft their strategic position on corporate social responsibility (CSR), or the savvy one looking …

Effective Internal Control Strategies For An Enterprise Resource Planning System, Tatara Ratliff

Walden Dissertations and Doctoral Studies

The lack of effective internal control over enterprise resource planning (ERP) increases risks associated with financial reporting and erroneous transactions. Business leaders who develop effective enterprise resource planning internal controls reduce the risk of fraud and improve the quality of financial reporting. Grounded in the COSO internal control framework, the purpose of this qualitative single case study was to explore strategies business leaders use for adequate internal controls. The participants were seven business leaders from a single business in Mississippi, the USA, who successfully employed enterprise resource planning and internal control strategies. Data were collected using semistructured interviews, observations, and …

Strategies To Reduce Flight Attendant Voluntary Turnover, Jorge Tobar

Walden Dissertations and Doctoral Studies

Flight attendant voluntary turnover can lead to staffing shortages that can cause severe disruptions to flight schedules, damage the airlines’ reputations, and negatively affect revenues, which are significant challenges for airline leaders. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies airline leaders use to reduce flight attendant voluntary turnover. Data were collected from four leaders from four U.S. airlines in the southwestern United States using semistructured interviews and reviews of organizational documents. Five themes emerged from thematic analysis: improving compensation and benefits packages, implementing rewards and recognition programs, increasing supervisory support, expanding …

How Transformational Leaders Increase Nurse Retention And Decrease Attrition, Charlie Henry Middlebrooks Wilson

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic exacerbated the problem of nurse attrition, which negatively impacted the lives of nurses, decreased patients’ perception of their healthcare, and increased the cost of healthcare. Facility administrators who lack strategies to decrease nurse turnover may lose their ability to provide quality nursing services in their facility and control their costs of care. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore the strategies private medical treatment facility administrators use to decrease nurse attrition. Five private medical treatment facility administrators located in Southern Texas completed semistructured, open-ended interviews, and three …

Veteran Reintegration And Compliance Strategies Used By Financial Services Industry Hiring Managers, Adriann R. Wolfe

Walden Dissertations and Doctoral Studies

Hiring managers in the private sector have limited experience applying veterans’ preference policies in hiring decisions. Veterans and their advocates care about the ongoing challenges they face seeking employment because they desire to continue contributing to their local community and gain gainful employment while doing so. Grounded in the modified disability model, the purpose of this qualitative multiple case study was to explore strategies used by hiring managers at financial service organizations to apply veterans' preference policies in hiring decisions. The participants were five hiring managers in a southwest Texas financial services organization who successfully used veterans' preference policies in …

Effective Strategies To Recruit Post-9/11 Veterans To Fill Transportation-Related, Jeremy Haynes

Walden Dissertations and Doctoral Studies

Some transportation company leaders struggle to attract and retain employees in an increasingly active and turbulent labor market. Failure to resupply human capital can disrupt and jeopardize supply chain capabilities across the United States. Grounded in the person-organization fit theory, the purpose of this multiple case study was to explore strategies HR managers use to recruit qualified military veterans to fill transportation vacancies. The participants included three HR managers from three transportation companies in the southeastern and midwestern regions of the United States that successfully implemented a military veteran recruiting strategy. Data were collected from semistructured interviews, journal notes taken …

Workaholism Development As A Self-Efficacy Behavior Among Black Women In The Workplace, Tiffany Nicole Johnson Lemon

Walden Dissertations and Doctoral Studies

Understanding how workaholism develops in Black women and the role organizational culture plays in its development, specifically individuals who work in predominantly White organizations, is needed to address this phenomenon. Data were gathered from individuals who identify as Black women and are self-proclaimed workaholics who work in settings comprised predominantly of White employees. Understanding workplace culture and the events that may lead to behavioral changes has been limited, specific to the minority group of Black women. The key research questions investigated the development of workaholism in Black women who work in predominantly White organizations and the role organizational culture plays …

Strategies Business Leaders Use To Increase Employee Engagement, Jo Ann Lee

Walden Dissertations and Doctoral Studies

Fifty-one percent of American workers in the restaurant industry are not engaged or committed to their work, resulting in high turnover. Business owners are concerned with the lack of commitment of employees because there can be a negative financial impact on the business and increased employee turnover. Grounded in the situational leadership theory, the purpose of this multiple case study was to explore strategies business leaders use to increase employee engagement. Participants consisted of four restaurant business leaders in Virginia who implemented strategies to increase employee engagement. Data were collected through semistructured interviews and company websites and analyzed using thematic …

The Relationship Between Length Of Stay, Hospital Characteristics, And Cost Of Care In Acute Care Hospitals In The U.S., Maria Mikhataykina

Walden Dissertations and Doctoral Studies

Rising healthcare costs make access to healthcare less accessible for many individuals. Hospital administrators, payer stakeholders, and patients are concerned with rising healthcare costs, as many patients may be hindered from receiving quality health care. Grounded in complex adaptive systems theory, the purpose of this quantitative correlation study was to examine the relationship between inpatient hospital (a) LOS, (b) bed size, (c) location, (d) region, (e) control/ownership, and cost of care. The participants were community hospitals participating in the Nationwide Inpatient Sample (NIS) data collection tool of the Healthcare Cost and Utilization Project. The results of the multiple linear regression …

Project Management Strategies For Success—The Case Of Zambia, Ngoza Chilonga Munthali

Walden Dissertations and Doctoral Studies

Construction project managers who fail to implement infrastructure projects successfully negatively impact organizational performance and profitability. Grounded in the contingency management conceptual framework, the purpose of this qualitative multiple case study was to explore strategies Zambian construction project managers use to avoid infrastructure project failure. The participants comprised five construction project managers in Lusaka, Zambia, who reduced infrastructure project failures. Data were collected from semistructured interviews and a review of organization project documents. The Marshal and Rossman seven-step process was used to analyze the data. The following themes emerged: effective project planning, execution, and closure; effective communication; and effective collaboration …

Relationship Between The Employee Incentive System, Employee Development System, And Employee Work-Related Stress, Ali Sattea Ali Al Ajaj

Walden Dissertations and Doctoral Studies

Business owners are concerned with employee work-related stress, as it is the most important predictor of employee incentives and employee development practices. Grounded in Siegrist’s theory of effort/reward imbalance, the purpose of this quantitative correlation study was to examine the relationship between employee incentive, employee development, and employee work-related stress. The participants were 88 employees of a private power sector organization who completed the SurveyMonkey link questionnaires and complied with the survey inclusion criteria. The results of the multiple linear regression were significant, F (2, 85) = 7.167, p < 0.05, R2 = 0.144. In the final model, employee development was significant (t = 3.306, p = .001, β = 0.340) and incentive was nonsignificant. A key recommendation is for business leaders and managers to develop their employees by creating development working practices, acknowledging employees’ achievements, and providing the best employee career programs. The implications for positive social change include the potential to mitigate any employee’s work-related stress and thus support the local community workforce.

Successful Ethical Reporting Strategies In The Technology Industry, Frances Aida Billingsley

Walden Dissertations and Doctoral Studies

AbstractTechnology employees can feel restricted if there is an inability to report unethical behaviors safely, resulting in disengagement and reduced work performance. Technology managers need effective, ethical reporting strategies to improve work performance. Grounded in stakeholder theory, the purpose of this multiple case study was to explore the ethical reporting strategies that three technology managers used to improve work performance in New Jersey. The data sources were semistructured interviews and company documents from the companies’ websites, annual reports, professional association biographies, and the LinkedIn profiles of participants. The three primary themes that emerged using thematic analysis were documenting incidents immediately, …

Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises, Tatianna Gilliam

Walden Dissertations and Doctoral Studies

The difficulty SME leaders of manufacturing firms experience in the executing of enterprise resource planning (ERP) systems threatens the longevity of innovative change within firms seeking to adopt ERP systems. Grounded in the diffusion of innovation theory, the purpose of this multiple case study was to examine critical success factors used to successfully implement ERP systems. The participants were four ERP business leaders of small to medium size manufacturing firms based on the east and west coasts of the United States. Data were collected using semistructured online interviews and a review of company documents. Through thematic analysis, five themes were …