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2020

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Full-Text Articles in Business

The Sustainability Knowledge, Attitude, And Behavior Differences Between Green And Non-Green University Students, Rebekah Hart Jan 2020

The Sustainability Knowledge, Attitude, And Behavior Differences Between Green And Non-Green University Students, Rebekah Hart

Walden Dissertations and Doctoral Studies

Research has shown that green schools and sustainability education (SE) can improve learning, health, attitudes, and behaviors. They can also model the necessary community, societal, and global changes needed for sustainable living. However, most students do not attend green schools or receive adequate SE. Limited peer-reviewed studies have also examined the sustainability knowledge, attitude, and behavior differences between green and non-green university student populations. The theoretical foundation of the study was based on the theories of planned behavior and social identity theory. In order to fill the research gap, 606 undergraduates and graduates from 265 U.S. accredited green and non-green …

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Financial Management Strategies For Sustaining Small Entertainment Businesses, Michael Nana Nitto Jan 2020

Financial Management Strategies For Sustaining Small Entertainment Businesses, Michael Nana Nitto

Walden Dissertations and Doctoral Studies

Lack of effective financial management control strategies results in many small business entertainment owners (SBEOs) failing within their first 5 years of operations. Without strategies to develop and maintain adequate financial management controls, SBEOs may lose market share and potentially go bankrupt, which would result in the loss of jobs and income for employees. Grounded in the mental budgeting theory, the purpose of this qualitative multiple case study was to explore financial management strategies successful SBEOs use to improve productivity and profitability to sustain business operations beyond 5 years. The participants comprised 4 successful SBEOs in Northern Virginia who effectively …

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Parents’ Perceptions Of Financial Technology To Support Financial Socialization And Literacy Levels, Patricia M. Page Jan 2020

Parents’ Perceptions Of Financial Technology To Support Financial Socialization And Literacy Levels, Patricia M. Page

Walden Dissertations and Doctoral Studies

The current generation of emerging adults are ill-equipped to navigate the evolving financial landscape, which can further exacerbate socioeconomic inequality. Extant research rooted in Gudmunson and Danes’ family financial socialization theory and Brown et al.’s situated cognition theory, which served as the conceptual framework for this study, acknowledged the long-standing influence of parents and authentic learning opportunities on child(ren)’s financial literacy and well-being. This study’s research questions explored parents’ experience with, and perceptions of, a family-managed virtual bank and prepaid debit card service designed for children ages Pre-K through college. The basic qualitative approach and semistructured interviews provided context to …

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Organizational Socialization And The Factors Of Fit And Their Effects On Retention, Shimale Robinson Jan 2020

Organizational Socialization And The Factors Of Fit And Their Effects On Retention, Shimale Robinson

Walden Dissertations and Doctoral Studies

African American unemployment has hovered at double the rate of Whites and that has not changed. The problem that was the focus of this study is the inability of organizations to retain African American employees post-hiring facilitation. Therefore, the purpose of this nonexperimental, correlational study was to examine the relationships between organizational socialization (OS) and the factors of fit to determine if they impacted the retention of African American employees in the workplace. In following the theoretical foundation of Schein’s OS theory, the research questions for this quantitative study involved an examination of the relationships between OS, the factors of …

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The Relationship Between Flexible Work Environments And The Engagement Of Healthcare Information Technology Employees, Mosella Andrea Rouse Jan 2020

The Relationship Between Flexible Work Environments And The Engagement Of Healthcare Information Technology Employees, Mosella Andrea Rouse

Walden Dissertations and Doctoral Studies

Lack of employee engagement can adversely impact the profitability of businesses. Healthcare information technology leaders who lack information about the relationship between flexible work environments and employee engagement are at risk of decreased employee engagement, adversely impacting companies’ performance. Grounded in the social exchange theory, the purpose of this quantitative correlational study was to examine the relationship between flexible work location, flexible work hours, and employee engagement among millennial healthcare information technology (HIT) workers. Data were collected from archival records of millennial employees (N = 2,184) who work at a HIT organization in the southeastern United States. The results of …

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Management Strategies Used By Construction Managers To Reduce Employee Absenteeism, Kevin Paul Ruane Jan 2020

Management Strategies Used By Construction Managers To Reduce Employee Absenteeism, Kevin Paul Ruane

Walden Dissertations and Doctoral Studies

Employee absenteeism results in millions of working days lost in the United Kingdom, which reduces employee productivity and profitability for small construction companies. Construction managers lacking strategies to reduce employee absenteeism experience lowered organizational profitability and employee productivity. Grounded in Maslow's hierarchy of needs theory, the purpose of this qualitative, multiple case study was to explore strategies middle managers use in the construction industry in South Wales to reduce employee absenteeism. The participants consisted of 6 middle managers from 3 small construction companies who successfully reduced employee absenteeism. Data were collected from semistructured interviews, company documents, and training materials. Data …

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Effective Risk Management Strategies For Information Technology Project Managers, Amath Sarr Jan 2020

Effective Risk Management Strategies For Information Technology Project Managers, Amath Sarr

Walden Dissertations and Doctoral Studies

A high rate of information technology (IT) projects in the telecommunication industry fail because of ineffective risk management strategies. Effective risk management strategies are important to IT project managers for the improvement of project success rates. Grounded in the actor-network theory, the purpose of this qualitative multiple case study was to explore risk management strategies used by IT project managers in the telecommunication industry for improving project success rates. Data were collected using semistructured interviews and reviews of companies’ documentation on project risk management. The participants were 5 IT project managers in Dakar, Senegal, and had more than 8 years …

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Cash Conversion Cycle Strategies To Avoid Business Failure, Brian Savino Jan 2020

Cash Conversion Cycle Strategies To Avoid Business Failure, Brian Savino

Walden Dissertations and Doctoral Studies

At the end of 2018, the leading 2,000 U.S. and European companies had more than $2.5 trillion of cash unnecessarily tied up in working capital. The efficient management of working capital will lead to more cash invested in profitable projects leading to long term stability. This research will benefit chief financial officers (CFO) looking for strategies to manage working capital, which leads to higher profits and will help CFOs better manage economic downturns. Using the resource dependence theory as the conceptual framework, the purpose of this qualitative multiple case study was to explore cash conversion cycle (CCC) strategies used by …

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Employee Retention Strategies In U.S. College And Universities, Michael Louis Simmons Jan 2020

Employee Retention Strategies In U.S. College And Universities, Michael Louis Simmons

Walden Dissertations and Doctoral Studies

Employee turnover in U.S. colleges and universities negatively affects productivity, resources, employee morale, and job satisfaction. The failure of U.S. colleges and universities’ leaders to retain a viable and productive workforce negatively affects students’ educational success and learning opportunities. Grounded in the motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore strategies college and university leaders used to retain employees. Data were collected through semistructured interviews with 5 university leaders in 5 higher-education institutions in the Midwest region of the United States, and a review of publicly available organizational documents and university websites. Data were analyzed …

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Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens Jan 2020

Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens

Walden Dissertations and Doctoral Studies

In the United States, engagement levels of the multigenerational workforce are negatively affecting the overall business value. Employee engagement is important to hospitality industry leaders as an indicator of job performance, turnover, employee intentions, and organizational commitment. Grounded in Kahn’s employee engagement theory, the purpose of this qualitative multiple case study was to explore effective strategies used by leaders in the hospitality industry to improve Millennial employee engagement. The participants were 5 hotel leaders in Virginia who successfully engaged their Millennial workforce. Data were collected from semistructured interviews, company documents, and note-taking. Data were analyzed using Yin’s 5-step data analysis, …

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Urgent Care Centers And Workers’ Compensation Medical Cost Containment, Drema M. Thompson Jan 2020

Urgent Care Centers And Workers’ Compensation Medical Cost Containment, Drema M. Thompson

Walden Dissertations and Doctoral Studies

In response to healthcare payment policy reforms, billions of dollars in healthcare provider charges are challenged annually. Following the implementation of the Virginia workers’ compensation medical fee legislation, healthcare organizations experienced declining worker compensation medical fee schedule reimbursements and lack of profitability. Grounded in the adaptive cycle model, the purpose of this qualitative single case study was to explore strategies 2 urgent care center (UCC) leaders in Virginia used to increase profits after implementing the Virginia workers’ compensation medical fee legislation. Data were collected via in-depth interviews and a review of company documents. Thematic analysis was used to analyze data. …

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Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree Jan 2020

Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree

Walden Dissertations and Doctoral Studies

Lack of effective cost containment strategies to support enterprise resource planning (ERP) system implementations within higher education institutions (HEIs) result in budget overruns 50% of the time. Grounded in Gartner’s IT cost containment techniques, the purpose of this qualitative multiple case study was to explore strategies HEI project directors use to support a successful ERP implementation on time and within budget. The participants comprised 5 project directors and managers from HEIs and another public organization in the state of Washington. Data were collected from semistructured interviews, archival data, and organization documents. Thematic analysis was used to analyze the data, and …

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Strategies For Reducing Adverse Medical Events From Implanted Medical Devices, Gary John Zack Jan 2020

Strategies For Reducing Adverse Medical Events From Implanted Medical Devices, Gary John Zack

Walden Dissertations and Doctoral Studies

Managing medical device monitoring processes is challenging and lacks a realtime, life cycle tracking strategy to reduce adverse medical events and revision costs for hospital administrators, physicians, and patients. Understanding the malfunctions of medical devices for cardiac and orthopedic patients could save lives and reduce hospital liability. Grounded in the business process reengineering conceptual framework, the purpose of this single qualitative case study was to explore strategies hospital managers used to redesign the implant recall surveillance process at one hospital in Pennsylvania. The 5 participants selected successfully implemented a medical device surveillance process that reduced adverse medical events and revision …

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Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend Jan 2020

Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend

Walden Dissertations and Doctoral Studies

The low rate of customers' adoption of electronic banking services affects retail banks' profitability. The operating cost for a financial transaction performed by bank tellers averages US$1.07 compared to US$0.01 using electronic banking channels. It is paramount for retail banking leaders to understand the factors influencing customer adoption of electronic banking to sustain competitive advantage. Grounded in the technology acceptance model framework, the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and customer adoption of electronic banking in Barbados. The validated technology acceptance model survey instrument was used …

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A Health Care Management Organization's Internal Controls Strategy For Managed Care, Elizabeth E. David Jan 2020

A Health Care Management Organization's Internal Controls Strategy For Managed Care, Elizabeth E. David

Walden Dissertations and Doctoral Studies

A lack of effective operational internal controls among health management organization (HMO) leaders could lead to poor operational practices, mismanagement of the government's health care funds, increased health care spending, and a negative impact on patient health outcomes. Grounded in transformational leadership theory, the purpose of this qualitative, single case study was to explore successful internal control strategies used by leaders at a southeastern Pennsylvania HMO. Data were collected from semistructured interviews with 5 participants who held positions of director or above within the organization for at least 3 years, had institutional knowledge, and had responsibility for overseeing the organization's …

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Stability Vs. Change In Catholic Schools, Susan Theresa Diverio Jan 2020

Stability Vs. Change In Catholic Schools, Susan Theresa Diverio

Walden Dissertations and Doctoral Studies

This study was an investigation of innovative practices based upon organizational learning and the life cycle in Catholic elementary and high schools. Limited research exists in the role that these factors play in Catholic school sustainability. The purpose of this study was to examine the relationship of organizational learning, as measured by the Organizational Learning Scale, and life cycle, as measured by Organizational Life Cycle 5-Scale on organizational innovation, as measured by the Organizational Innovation Scale. Organizational design framework, life cycle theory, and transtheoretical model of behavior provided the theoretical framework to investigate the relationship between organizational learning, life cycle …

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Expatriate-Teacher Turnover In The International School Industry Of China, Richard Ik Ihejieto Jan 2020

Expatriate-Teacher Turnover In The International School Industry Of China, Richard Ik Ihejieto

Walden Dissertations and Doctoral Studies

Expatriate-teacher turnover disrupts the social and academic lives of students in the international school industry of China. The human resource budgets of these schools are unsustainable and expatriate-teacher turnover significantly affects globalization and international businesses. The rate of expatriate-teacher turnover in the international school industry of China, which results in financial losses and creates anxiety for the students, necessitated an examination of expatriate-teacher turnover in the international school industry of China. This qualitative descriptive phenomenological study of expatriate-teacher turnover in the international school industry of China, was framed by the concepts of the internationalized schools in China and teacher turnover …

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Staff Engagement And Training In Supported Addiction Recovery Program For Adults With Intellectual Disabilities, Hannah Carlson Jurewicz Jan 2020

Staff Engagement And Training In Supported Addiction Recovery Program For Adults With Intellectual Disabilities, Hannah Carlson Jurewicz

Walden Dissertations and Doctoral Studies

The prevalence of substance use disorder (SUD) is similar among individuals with intellectual or developmental disabilities (ID/DD) and the general population, yet there is a disparity between treatment and outcomes for these two groups due to a lack of appropriately adapted treatment and staff training. The purpose of this case study was to examine how leaders in a behavioral health organization understand the engagement and training experience for staff who provide substance abuse treatment for individuals with ID/DD. Governance and operational data were collected and analyzed from internal archival sources and organizational leader interviews. Themes identified from coding indicated that …

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Understanding Behavioral Health Stigma Within The Healthcare Workforce, Jason Robert Martin Jan 2020

Understanding Behavioral Health Stigma Within The Healthcare Workforce, Jason Robert Martin

Walden Dissertations and Doctoral Studies

Individuals who seek mental health treatment in the United States face significant barriers. One such barrier is the belief that those seeking mental health treatment are subpar people with some moral failure. One area where this phenomenon exists is the behavioral healthcare workforce. This study was conducted to understand the phenomenon of stigma that behavioral healthcare leaders exhibit toward behavioral healthcare patients using the Baldrige framework as its conceptual framework. Using a qualitative approach and case study design, interviews were conducted with 6 leaders within a large healthcare system in the suburbs of a major metropolitan area to evaluate their …

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Relationship Between Transformational Leadership, Employee Satisfaction And Job Performance Of Virtual Workers, Alice Miller Jan 2020

Relationship Between Transformational Leadership, Employee Satisfaction And Job Performance Of Virtual Workers, Alice Miller

Walden Dissertations and Doctoral Studies

The effects of leaders on virtual employees job satisfaction and job performance is essential to virtual team success. As virtual workplaces continue to evolve, there is a need to focus research on how leaders affect virtual employees. Previous research has indicated that understanding the relationship between perceived leadership and job satisfaction is crucial as it helps create a motivated and effective workforce. However there remains an essential gap in current literature regarding leadership effectiveness on job satisfaction and job performance of virtual workers. The population group for this study consisted of 70 randomly selected virtual employees. Participants of the study …

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Experienced Barriers To Tacit Knowledge Sharing In Anglophone West Africa, Vivienne Ameh Ogbonna Jan 2020

Experienced Barriers To Tacit Knowledge Sharing In Anglophone West Africa, Vivienne Ameh Ogbonna

Walden Dissertations and Doctoral Studies

Public sector projects in Africa fail because of the absence, poor quality, and inadequate exchange of tacit knowledge through the project life cycle. The purpose of this research was to understand the barriers team members experience in sharing their ideas, skills, and know-how that is necessary to prevent waste and achieve successful projects. The conceptual framework for this interpretative phenomenological study was from the theory of reasoned action and the theory of planned behavior. The framework served as the lens to identify and interpret the lived experience on tacit knowledge sharing of 13 project managers on public sector projects in …

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Strategies For Improving The Performance Of Multigenerational Cohorts In The Construction Industry, Jenean Harper Satterfield Jan 2020

Strategies For Improving The Performance Of Multigenerational Cohorts In The Construction Industry, Jenean Harper Satterfield

Walden Dissertations and Doctoral Studies

Many small construction companies struggle to motivate Generation X (Gen X) and Generation Y (Gen Y) employees to improve performance. Small business owners who maximize multigenerational employee performance will experience an increase in productivity. Grounded in the generational theory, the purpose of this qualitative multiple case study was to explore strategies 3 small construction business owners in Northeastern Ohio used to improve the performance of multigenerational cohorts in the construction industry. Data were collected through semistructured face-to-face-interviews and a review of relevant internal organization documents. Thematic analysis was used to analyze the data. Key themes that emerged from the study …

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Assisted Living Facility Employee Turnover Reduction Strategies, Karen Marie Searle Jan 2020

Assisted Living Facility Employee Turnover Reduction Strategies, Karen Marie Searle

Walden Dissertations and Doctoral Studies

Employee turnover is a critical problem in the healthcare industry. Employee turnover negatively impacts an organization's profits and replacement costs, such as training, onboarding, and developing new healthcare employees. Guided in the concept of transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies assisted living facility managers use to reduce employee turnover. Using semistructured interviews to collect data, the targeted population encompassed 6 organizational managers from 3 southeastern Pennsylvania assisted living facilities who successfully reduced employee turnover. Data were analyzed using thematic analysis. Four central themes emerged: effective communication and feedback, onboarding and employee …

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A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith Jan 2020

A Phenomenological Study Of Factors Influencing Senor Female United States Marine Corps Officer Retention Decisions, Angel Rae Smith

Walden Dissertations and Doctoral Studies

The study showed factors that influenced senior female U.S. Marine Corps' (USMC) officer retention decisions. The qualitative study was based on the interpretivism research philosophy and Mobley's model of turnover and employed a phenomenological research design to identify themes regarding participants' perceptions of their lived experiences involving their professions and factors that affected their mandates to remain on active duty. The study included 11 women volunteers who had either earned membership in General Officer (GO) ranks or were competitive for within the USMC as a colonel (CV); they were recruited through purposive sampling, and data were collected through interviews. Data …

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Exploring The Strategies For Sustaining Small- To Medium-Scale Enterprises, Kingsley Onochie Umadia Jan 2020

Exploring The Strategies For Sustaining Small- To Medium-Scale Enterprises, Kingsley Onochie Umadia

Walden Dissertations and Doctoral Studies

The lack of development and the continued survival of small- to medium-scale enterprises (SMEs) poses a challenge to SME practices in Nigeria. Using sustainability theory, the purpose of this qualitative multiple case study was to explore the strategies that leaders use in sustaining SMEs in Lekki, Lagos, Nigeria. Ten SME leaders from the manufacturing sector, trading services, education, oil and gas service companies, and financial services sector provided comments during the interviews that addressed the research question. Data were analyzed by transcription, coding, categorizing and analysis of participants' responses using member checking. From the themes that emerged from the study, …

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Financial Advisor Retention Strategies, Anthony Latere Williams Jan 2020

Financial Advisor Retention Strategies, Anthony Latere Williams

Walden Dissertations and Doctoral Studies

Ineffective retention strategies can negatively impact business productivity and profitability. Financial advisor managers who struggle to maintain productivity and profitability because of ineffective retention strategies are at a high risk of failure. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to explore strategies successful financial advisor managers used to retain financial advisor employees and maximize productivity and profitability. The participants comprised 5 financial advisor managers from 5 different financial service firms in Houston who effectively used retention strategies to maximize productivity and profitability. Data were collected from semistructured interviews and company website documents. Yin's …

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A Phenomenological Study Of Millennials' Different Lived Perspectives Of Employee Engagement, Delores Grant Jan 2020

A Phenomenological Study Of Millennials' Different Lived Perspectives Of Employee Engagement, Delores Grant

Walden Dissertations and Doctoral Studies

Employee engagement is vital to the success of organizations. Employee disengagement continues to contribute to organizational failure. The purpose of this phenomenological study was to identify and report millennials different perspectives of employee engagement by exploring the research question. The central research question dealt with the lived experiences of millennials about employee engagement in the United States. The study sample consisted of 25 participants with at least 3 years of working experience in the United States. The data collection process consisted of semistructured interviews with participants of the millennial generation. Data analysis included coding of descriptive words by means of …

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Locus Of Control And Mindfulness As Moderators Of The Job Demand-Control Model: Effects On Burnout, Basia Andrejko-Gworek Jan 2020

Locus Of Control And Mindfulness As Moderators Of The Job Demand-Control Model: Effects On Burnout, Basia Andrejko-Gworek

Walden Dissertations and Doctoral Studies

AbstractBurnout is considered a health hazard of contemporary workplaces and additional research is needed to identify protective factors against this phenomenon. The job demand-control model specifies job control as the key buffer against strains, but empirical support for its buffer hypothesis is limited. The present study accounted for both structural and person factors and tested a revised hindrance job demand-control model in prediction of burnout. By incorporating the challenge-hindrance stress framework with tenets of the transactional stress framework and the differential reactivity of personality theory, it was proposed that inclusion of hindrance stressors (i.e., interpersonal conflict, role conflict and organizational …

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Differences In Turnover Intentions Between Nonmillennials And Millennials In Nonprofit Organizations, Kevin Allen Dennis Jan 2020

Differences In Turnover Intentions Between Nonmillennials And Millennials In Nonprofit Organizations, Kevin Allen Dennis

Walden Dissertations and Doctoral Studies

The consequences of turnover in nonprofit organizations can be costly. Grounded in the person-organization fit theory, the purpose of this cross-sectional survey study was to investigate turnover intentions among generational cohorts in nonprofit organizations. The research questions addressed whether differences in turnover intentions existed among generational cohorts and whether job satisfaction and organizational justice perceptions influenced turnover intentions in nonmillennials and millennials working in nonprofit organizations. Survey data were collected from 192 employees from nonprofit organizations. The survey included the Perceived Overall Justice scale, the Minnesota Satisfaction Questionnaire, and the Intent to Stay scale. Data were analyzed using t tests …

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Rotating Work Schedules And Work-Life Conflict For Police, Ryan Craig Dingman Jan 2020

Rotating Work Schedules And Work-Life Conflict For Police, Ryan Craig Dingman

Walden Dissertations and Doctoral Studies

This cross-sectional quantitative study addressed whether self-reported work-family conflict differ significantly between officers on rotating shifts and officers on non-rotating shifts. The study collected primary data through a self-administered survey with closed-ended questions. The theory of work-life balance guided this study by providing an understanding of how individuals experience fulfillment and stress from their roles in family life and their careers. Data using the Work-Family and Family-Work Conflict Scale were collected through surveys from police officers (N = 76) who were married or living with a partner in a county in the Pacific Northwest. Responses were measured on Likert scales, …

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