Business Commons^™

Small Nonprofit Fraud: Risk Mitigation Strategies, Anne M. Marchetti

Walden Dissertations and Doctoral Studies

Fraud is a significant worldwide issue for organizations of every size and industry. Small nonprofit organizations are particularly vulnerable to financial and reputational loss due to a fraud incident, which can be devastating. Grounded in the Committee of Sponsoring Organization of the Treadway Commission framework, the purpose of this qualitative single case study was to explore fraud risk mitigation strategies employed by management in a small nonprofit organization in Florida. Three managers in a small nonprofit organization in Florida, participated in face-to-face semistructured interviews to share their fraud risk mitigation strategies. The data collection process also included inspection of business …

The Effect Of Self-Control And Grit On Female Leader Emergence, Heather E. Mitterer

Walden Dissertations and Doctoral Studies

Women account for 47% of the total workforce in the United States, but only 27% of women hold executive positions. The purpose of this study was to assess whether and to what extent a significant relationship exists between self-control and grit, as well as the effect that both have on female leader emergence within male-dominated industries of manufacturing, computer science, and engineering in the United States. The goal of this research was to show how gender stereotypes shape a woman’s journey to leadership, with a focus that does not characterize women as victims of discrimination, but rather empowers women to …

Transformational Leadership And Fiscal Sustainability In African American Churches, James Munford

Walden Dissertations and Doctoral Studies

African American church leaders often experience difficulty responding to financial crises, which ultimately increases their risk of organizational failure. Grounded in the transformational leadership theory, the purpose of this quantitative correlation study was to examine the relationship between transformational leadership and fiscal sustainability of African American churches in South Carolina, Pennsylvania, Delaware, New Jersey, Texas, North Carolina, Virginia, California, and the District of Columbia. Data were gathered from online surveys received from 92 adult church leaders who were responsible for the daily administration of their church’s duties and responsibilities. The results of the multiple regression analysis indicated the model significantly …

Strategies To Sustain Funding In The Nonprofit Sector, Mark Sami

Walden Dissertations and Doctoral Studies

Nonprofits provide much needed services to communities, especially to the poor and

vulnerable population, but the majority are operating in an environment of uncertainty

because of scarcity of resources. It is imperative that nonprofit managers implement

strategies to ensure the sustainability of their organizations. Grounded in the general

systems theory, the purpose of this qualitative multiple case study was to explore

strategies that nonprofit managers use to sustain funding in the nonprofit sector. The

study participants were 3 nonprofit managers, including 2 from the Caribbean, and 1

from the United States. Data were collected from semistructured interviews and a review …

Strategies For Cultural Integration Following Cross-Border Mergers And Acquisitions, Kimihiro Iwao

Walden Dissertations and Doctoral Studies

Ineffective cross-border merger and acquisition (M&A) strategies can negatively impact value creation. Global information and communications technology (ICT) company leaders who do not effectively manage M&As risk eventual divestiture of their acquired targets. Guided by Haspeslagh and Jemison’s acquisition integration approach model and Hofstede’s 5 dimensions of national cultural theory, the purpose of this qualitative multiple case study was to explore strategies that leaders of global ICT companies use to integrate diverse workers following cross-border M&As. The participants were 8 IMs from low context cultures who supervised acquired foreign workers primarily from high context cultures. Data were collected through semistructured …

Subsidized Rental Income, Nonrental Income, And Profitability In Tax Credit Development Companies, Samuel Simmons

Walden Dissertations and Doctoral Studies

Identifying sustainable income streams is a challenge for affordable housing developers to achieve profitable operations. To sustain successful operations, tax credit developers often need to understand the association between subsidized rental income (SRI), nonrental income (NRI), and profitability. Framed within the supply-side and demand-side economic theories, the purpose of this correlational study was to examine the relationship between SRI, NRI, and profitability. Secondary financial data were collected from a random sample of 31 tax credit companies and public housing authorities for the year 2015 within the state of Florida. The results of the multiple regression analysis were not significant in …

Motivational Strategies To Retain Insurance Finance Professionals, Derrick Anthony Blythe

Walden Dissertations and Doctoral Studies

The failure to retain talented employees can have adverse organizational outcomes. Organizational leaders are concerned with retaining talented employees, as retaining talented employees is critical for maintaining their corporations’ competitive advantage. Grounded in Herzberg’s motivation-hygiene theory, the purpose of this qualitative multiple case study was to explore motivational strategies insurance finance managers use to retain talented insurance finance professionals. The participants consisted of 6 insurance finance managers in 4 mid-to-large size insurance companies in Connecticut who successfully implemented motivational strategies to retain their talented insurance finance professionals and 8 focus group participants. Data were collected using semistructured interviews and a …

Motivational Strategies To Retain Corporate Real Estate Millennials, Dollymae Mellish Carnegie

Walden Dissertations and Doctoral Studies

Ineffective retention strategies can negatively impact business performance. Corporate real estate organization leaders who lack effective strategies to retain skilled millennial employees are at risk for business performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies corporate real estate organizations leaders used to retain skilled millennial employees. The participants comprised 5 corporate real estate organizational leaders in the New England region of the United States who successfully retained skilled millennial employees in their workforce. Data were collected from semistructured interviews and analyzed using Yin’s 5-step process and included coding and …

Strategies For Managing Offshore Outsourcing For Business Sustainability, Idrissa Maiga Hamidou Issa

Walden Dissertations and Doctoral Studies

Ineffective offshore outsourcing strategies can contribute to unexpected and significant costs for businesses. Strategies to improve outsourcing outcomes are critical to business managers because often third parties contracted to implement offshore outsourcing fail to fulfil business managers’ expectations who can benefit from understanding how to manage outsourced operations and anticipate potential problems. Grounded in transaction cost theory, cultural and customs theory, and the resource-based view theory, the purpose of this qualitative single case study was to explore strategies and processes business managers use to maintain their organization after the implementation of offshore outsourcing. The participants consisted of 3 managers who …

A Meta-Analysis Of E-Recruitment Applicant Experience, Perception, And Behavior, Diem J. Mooney

Walden Dissertations and Doctoral Studies

E-recruitment, an Internet-based approach for recruitment, has been shown to be an efficient method for organizations to reach a target candidate population. However, challenges with recruitment websites have resulted in high rates of job seekers abandoning an online application before completion. A quantitative meta-analytic review of literature from 2009 to 2019 was conducted to determine the relationship between applicant user experience (UX) when interacting with an organization’s e-recruitment website, applicant perceptions of the hiring organization, and applicant behaviors related to pursuing employment. The review initially considered 105 candidate articles, of which 41 were consider after applying initial inclusions criteria. After …

Performance Evaluation Criteria For Project Managers, Nestor Briones Aquino

Walden Dissertations and Doctoral Studies

Supervisors of business project managers lack strategies to effectively evaluate the work of project managers, increasing the probability of project failure, and costing organizations billions of dollars in losses each year. Effective evaluation of the work of project managers is essential to avoid project failure. Grounded in Kaplan and Norton’s balanced scorecard theory, the purpose of this qualitative single case study was to explore strategies supervisors of business project managers use to evaluate the project managers’ work. The participants comprised 3 supervisors of project managers in the Rocky Mountain area of the United States with successful experience in evaluating the …

The Impact Of Small Business Leadership On Employee Turnover, Zanlandria M. Crosby-Hardin

Walden Dissertations and Doctoral Studies

Employee turnover creates a skill loss and negatively affects productivity, reducing organizational effectiveness as well as increasing costs for recruitment and training of new employees. This important to business owners who want to sustain employees, prevent loss of profit, and productivity. Herzberg’s two-factor theory was the conceptual lens for this qualitative multiple case study which explored hair salon owners’ strategies to reduce employee turnover. The participants were 5 hair salon owners in the state of South Carolina. Data were collected through semistructured interviews and an analysis of company documents. Data were analyzed using Yin’s 5 phase process to identify patterns …

Exploring Spiritual Intelligence And Career Success Among People Of Color Working In Nonprofit Educational Institutions, Janelle C. Hall

Walden Dissertations and Doctoral Studies

Performance management frameworks in public educational institutions have not dealt with some of the challenges in creating an environment that reflects organizational commitment, sustainability, productivity, and retention among academic staff. The purpose of this qualitative study was to explore the experiences of people of color regarding the challenges they face involving the use of spiritual intelligence in the workplace. Garner’s multiple intelligence theory served as the foundation for this study. The key research question focused on the perceptions of people of color working in nonprofit educational institutions regarding the role that spiritual intelligence played in their workplaces and career successes. …

Relationship Between Project Changes, Project Objectives, And Employee Engagement, Jaclyn Hartwell

Walden Dissertations and Doctoral Studies

Lack of employee engagement is detrimental to the success of organizations across industries. Project managers will see a negative impact on project success if they do not focus on engaging their team members throughout the project life cycle. Grounded in House’s path-goal theory, the purpose of this quantitative correlational study was to examine the relationship between project changes, project objectives, and employee engagement. Data were collected using SurveyMonkey to gather online survey responses from 76 project managers working in Indiana. The results of the standard multiple linear regression analysis indicated the full model was not statistically significant in distinguishing the …

Strategies For Successful Healthcare Information Technology Projects, Chareese Dionne Hayes

Walden Dissertations and Doctoral Studies

Without successful information technology (IT) implementations, IT managers and project managers (PMs) would fail to support their customers' and patients' technological needs. IT managers in healthcare organizations who improve IT project success rates will enhance the organization’s financial health. Grounded in the transformational leadership model, the purpose of this qualitative multiple case study was to explore strategies some IT managers in healthcare organizations use to deliver IT projects meeting deliverable requirements. The participants were 5 IT managers and PMs in healthcare organizations in a metropolitan area of California who effectively used strategies to successfully deliver IT projects for health organizations. …

Integration Workplace Practices For Generation Z- An E-Delphi Study, Unnatti Jain

Walden Dissertations and Doctoral Studies

Effective integration of new generations of employees has been a problem for organizations for decades, resulting in high turnover, increased costs, and lowered revenue. Generation Z (Gen Z) has recently entered the workforce and is experiencing the same ineffective integration practices as prior generations, with characteristics and expectations that conflict with current work climates. Therefore, the purpose of this study was to explore the level of consensus among 15 midlevel organizational managers over the age of 30, employed at a mid-level managers’ position with a direct reporting line of 20 or more employees for a minimum of 2 years, possessing …

Effective Strategies Small Business Leaders Use To Address Ransomware, William Jason Tuttle

Walden Dissertations and Doctoral Studies

Small business leaders face a wide range of cybersecurity threats. Ransomware is a specific cybersecurity threat that cybercriminals can use to deny small business leaders’ access to data in exchange for a ransom payment. Grounded in routine activity conceptual framework, the purpose of this qualitative multiple case study was to explore effective strategies small business leaders use to address ransomware. Data were collected from 5 leaders of small businesses in the southeast region of the United States. Data sources included interviews and archival documents. Data were analyzed using Yin’s 5 step process. The analysis revealed 3 primary themes: ransomware strategy, …

Bidding Strategies For Winning Construction Bids In South Africa, Momoh Vandi

Walden Dissertations and Doctoral Studies

The failure of small business managers to understand various bidding strategies leads to losing construction bids. The lack of management skills, limited access to markets, weak customer relationships, lack of appropriate technology, and government bureaucracy are problems small business managers face when preparing to bid for construction contracts. The purpose of this qualitative multiple case study was to explore bidding strategies small and medium enterprise business managers use to win construction bids. The participants comprised 5 business owners of small- and medium-sized construction enterprises in Johannesburg, South Africa. The conceptual framework was the theory of constraints. Data were collected using …

Organizational Support For Critical Incident Wellness And Crime Scene Investigators’ Perceived Effectiveness, Leggie Boone

Walden Dissertations and Doctoral Studies

Law enforcement agencies are frequently studied for officer wellness, yet research is limited in the influence of organizational support for the psychological wellness of crime scene investigators exposed to tragic scenes. The purpose of this quantitative study was to examine the perceptions of job performance effectiveness of crime scene investigators based on organizational support through the provision of stress management resources. The theoretical framework of organizational support theory and management theory formed the basis of the investigation into the contributing elements of job performance. Data were collected through surveys from 92 crime scene investigators, of whom 77 were civilians and …

Reducing Voluntary Employee Turnover In Supermarkets, Elena Wynn Cubillo

Walden Dissertations and Doctoral Studies

Supermarkets in the United States are experiencing losses in profitability due to an increase in voluntary employee turnover. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies supermarket managers use to reduce voluntary employee turnover. Participants were 5 supermarket managers in the Southeast United States who successfully reduced voluntary employee turnover. Participants responded to 7 open-ended, semistructured interview questions. A review of company documents and peer-reviewed journals supplemented the data collection. Thematic analysis was used to analyze data and 4 themes emerged: compensation, employee recognition, organizational culture, and empowerment. The …

E-Business Training Strategies For Profitability In Small And Midsize Enterprises, Papa Faal

Walden Dissertations and Doctoral Studies

E-business skills are an essential part of the global market, yet many small and mid-size enterprise leaders lack the necessary training to become competitive. Grounded in the diffusion of innovation theory, the purpose of this qualitative multiple-case study was to explore e-business training strategies small and mid-size enterprise leaders use to increase profitability. The participants comprised 5 small and mid-size enterprise leaders in a metropolitan area in the Gambia who have increased profitability using e-business tools and training strategies. Data were collected from semistructured interviews and company documents. Thematic and content analysis were used to analyze the data. Three themes …

The Relationship Between Organizational Culture And Profitability Of Small, Nonprofit, Private, Higher Education Institutions In Georgia, Walter V. Murray

Walden Dissertations and Doctoral Studies

Small, nonprofit, private, higher education institutions (SNPHEIs) are facing economic challenges that threaten their existence. This threat represents a public policy problem because 28% of all higher education in America is delivered by SNPHEIs. The purpose of this study was to investigate any correlational relationships that may exist between the organizational culture (OC) in SNPHEIs and their financial sustainability. Based on the competing values framework, a causal relationship between OC and organizational profitability within the SNPHEI was posited. In this study, both descriptive and comparative research questions were used; they focused on the OC types identified in the competing values …

The Effects Of Absenteeism On Organizational Outcomes: A Principal Component Analysis, Lee L. Hisey

Management Faculty Publications

This study surveyed the Louisiana Employer Support of the Guard and Reserve data base to determine the effects of absenteeism on the association between number of customers served by the organization and measures of organizational output, customer satisfaction, and employee behavior. The Principal Component Analysis indicated that quality of the organization’s output, employee’s satisfaction with their work, and training on employee performance are all positively associated with change in the number of customers served.

Challenges Or Hindrances? Implications Of Work Characteristics Appraisals For Employees’ Well-Being, Peikai Li, Maria C. W. Peeters, Toon W. Taris, Yejun Zhang

Management Faculty Publications

Previous research on the association between job characteristics and employee well-being has returned mixed results. In particular, the possible impact of individual appraisal of these job characteristics has not been well-acknowledged. To address this limitation, we drew on appraisal theory and examined (a) how workers appraise particular job characteristics, and (b) how these appraisals affect the relationships between these job characteristics and well-being (i.e., work engagement and burnout). We tested our hypotheses across two studies. In a cross-occupation survey (Study 1, n = 514), we found that job characteristics of “demands” (time urgency, role conflict, and emotional demands) and “resources” …

Successful Strategies To Lead Change Initiatives, Lorice S. Edwards Brown

Walden Dissertations and Doctoral Studies

As financial systems, global trade, and the regulatory environment integrate, business leaders are often ill equipped to develop and implement strategies to lead changes in organizations. Business leaders who lead change initiatives without proven sustainability strategies are highly susceptible to business closure. Grounded in Lewin's theory of change, the purpose of this qualitative multiple case study was to explore successful strategies some business leaders used to develop and manage change initiatives to remain operable beyond 5 years. The participants included 4 industry business leaders with a minimum of 5 years of successful change leadership experience. The data collection included semistructured …

Gender Ideology And Impressions Toward Opposite-Gendered Coworkers, Pamela Singleton

Walden Dissertations and Doctoral Studies

To achieve organizational effectiveness, leaders must examine what impacts productivity, such as workplace equality for women hindered to the point of exclusion and discrimination. The purpose of this correlational study was to determine if gender ideology, as the predictor variable, and male and female impressions toward an opposite-gendered coworker, as the criterion variable, predicts an individual's impressions toward an opposite-gendered coworker, in alignment with gender role theory. The Gender Role Ideology measure was used to assess perceptions about appropriate roles for men and women, and Coworker Resource Scale was used to assess the nature of coworker relationships among 203 middle- …

Influence Of Collectivistic And Individualistic Values On Probation Officers' Retention, Audrene Janell Ellis

Walden Dissertations and Doctoral Studies

Probation officers are departing their employment before retirement at a high rate depending on the agency, location, and type of position, which impacts society. The cost associated with training a new officer could consume a large portion of an agency's yearly budget, leaving many inexperienced officers to supervise dangerous offenders and defendants. Thus, it is important to examine factors influencing retention such as whether individualistic and collectivist values predict a relationship between retention intent of probation officers. The purpose of this quantitative research study, guided by Hofstede's cultural theory, was to determine whether family embeddedness influences retention intent of probation …

Employing Electronic Human Resources Management To Support Recruitment, Hamid Agahi

Walden Dissertations and Doctoral Studies

Human resource managers (HRMs) lack expertise in using electronic human resourcemanagement (E-HRM) recruitment and selection tools. Improving knowledge levels among HRMs regarding E-HRM allows HRMs to adopt advanced technologies to hire employees to meet organizational needs. Grounded in the unified theory of acceptance and use of technology (UTAUT), the purpose of this qualitative descriptive study was to explore the recruitment and selection tools HRMs can use to improve the successful recruitment of qualified employees. There were no study participants since secondary data were used. Data were obtained from archival documents where journals, peerreviewed articles, and books were used. Thematic analysis …

Relationship Between Transformational Leadership Style And Financial Sustainability, Tameika R. Campbell

Walden Dissertations and Doctoral Studies

Only 50% of the U.S. small businesses opened in 2011 were able to maintain financial sustainability. Small business owners struggle with identifying the type of leadership style needed to increase financial sustainability. Grounded in the transformational leadership theory, the purpose of this correlational study was to examine the relationship between idealized influence, inspirational motivation, intellectual stimulation, individualized consideration, and financial sustainability. The participants consisted of 76 small business owners located in Arkansas, California, Louisiana, Maryland, Texas, and Virginia. The business owners completed a survey containing the Multifactor Leadership Questionnaire and the Financial Capability Scale. The data were analyzed using multiple …

Strategies For Improving Parent-School Partnerships To Enhance Private Schools' Profitability, Jenaya Hope Ingram

Walden Dissertations and Doctoral Studies

Private primary schools in the United States have experienced a decline in parent-school partnerships, along with a reduction in income. School leaders need to understand the benefits parent-school partnerships have on parent engagement, acquire additional strategies to increase parent-school partnerships, and increase profitability. Grounded in Epstein's parent involvement partnership model, the purpose of this qualitative single case study was to explore the strategies school leaders use to enhance parent-school partnerships to increase profitability. The participants comprised 3 leaders of a private, faith-based elementary school in Maryland with at least 5 years of experience in the education sector, including membership in …