Business Commons^™

Metrics-Driven Climate And Metrics-Based Activities As An Organizational Processes To Complement Mpm System In The Firm, Yuko Yamashita, Wataru Uehara, Gen Fukutomi, Hiroyuki Fukuchi

AMTP Proceedings 2018

We have learned that the marketing performance measurement (hereinafter MPM) does matter from the growing accumulation of the recent research. Marketing needs an appropriate set of metrics to plan, check and correct their marketing actions. How can then the use of MPM can be radicated in the organization? Although marketing research stream have developed marketing metrics and linked metric use to firm performance, there is little understanding of what promotes the use of marketing metrics in an organization. We observe many cases where the metrics cannot be well rooted in the organization because of the cultural resistance, irrelevance to the …

2018-2018 Construction Suppliers And Design Markets.Pdf, Department Of Interior Architecture, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

Interior architecture students have been very busy this month visiting markets, suppliers and lumber yards.  These types of businesses play a large role in all design projects 

The Residential Design Studio and Construction Fundamentals classes toured Builder's First Source in Johnson City to learn about the construction process and materials and tour the showroom and lumber yard. 

The Residential Design Studio traveled to High point, NC for the 2018 Furniture Market.  They toured showrooms, met professionals, and shopped for their Studio project.   Students also toured the local Ferguson's Kitchen, Bath, and Lighting Showroom where they learned about appliances, lighting, plumbing, …

A Passion To Change Health Care, Bill Gatton College Of Pharmacy, East Tennessee State University, University Marketing And Communication, East Tennessee State University

ETSU News

Walking through the halls of the Capitol in Washington, D.C., Kira Weaver was on a mission.

As a fourth-year student at East Tennessee State University Bill Gatton College of Pharmacy, she has learned that pharmacists can do so much more, and in a world of rising health care and drug costs, expanding the role of pharmacists might be a sure-fire way to dramatically cut the nation’s spending.

Weaver, from Lake Jackson, Texas, was nominated by her faculty mentor Dr. McKenzie Calhoun and selected by Dean Debbie Byrd to attend the National Association of Chain Drug Stores’ RxIMPACT event in D.C. …

Gradebook For Cleanliness In Hotels: An Analysis Of Housekeeping Costs And Hotel Cleanliness As Perceived By Guests, Cihan Cobanoglu, Olena Ciftci, Katerina Berezina, Faizan Ali

University of South Florida (USF) M3 Publishing

Gradebook for Cleanliness in Hotels Executive Summary

Cleanliness is one of the main factors in a hotel selection, regardless of property size, brand affiliation, or location. High standard of cleanliness of a hotel helps to form customer loyalty, generate positive word of mouth, and, as a result, increase the hotel’s occupancy and profitability.

This report aims to answer an important question:

Does spending more on housekeeping make a hotel look cleaner?

Data collected from 1,139 hotels across 15 brands showed that spending more money on cleaning a room does not guarantee higher guest scores for cleanliness. Generally, upper-upscale brands spent …

Nursing Leadership And Employee Satisfaction Perception In A Virtual Work Environment, Angelique Duffy

Walden Dissertations and Doctoral Studies

Virtual team leaders in health care must have the right resources available to help them effectively perform their jobs. Better performance from the leader may lead to greater employee satisfaction. The problem addressed by this study was the impact of leadership style on employee satisfaction of virtual nurses. The purpose of this quantitative correlational study was to investigate the relationship between the leadership styles of virtual nursing environment leaders as perceived by virtual employee nurses and the nurses' satisfaction as measured by the Multifactor Leadership Questionnaire-short form. Building on the theoretical foundation of Bass's 1990 work, this study examined the …

Sustainability Strategies For Successful Small Businesses, Barbara Stovall

Walden Dissertations and Doctoral Studies

Small businesses struggle to survive for longer than 5 years because owners lack knowledge of strategies to sustain financial capital. The purpose of this multiple case study was to explore strategies small business owners used to maintain financial capital to ensure survivability for longer than 5 years. The sample included 3 successful service- related small business owners located in the southeastern United States. Systems theory and the theory of entrepreneurship provided the conceptual framework for the study. Data collection involved face-to-face, semistructured interviews and a review of company websites and organizational documents. Member checking enhanced the credibility of the findings. …

Career Challenges Faced By Professional Black Women In Sweden, Herta Boakye-Yiadom Dahl

Walden Dissertations and Doctoral Studies

Academically and professionally qualified Black women who immigrated to Sweden from the United States and the continent of Africa encounter barriers that may hinder their career opportunities. The unstable labor market position of foreigners required efforts by the Swedish government to address the problem. Little is known about the unique and specific challenges that qualified Black immigrant women experience when integrating into the Swedish labor market with foreign qualifications and professional experience. Guided by Durkheim's social integration theory, the purpose of this phenomenological study was to evaluate the lived experiences of Black immigrant women as they integrated into the Swedish …

An Exploration Of Tourists’ Perceptions Of A Rural Mountain Bike Event, Brianna L. Newland, Martin Robertson

Journal of Applied Sport Management

The natural attributes of rural locations are well suited to sport event tourism and can play a significant role in strategic tourism development in new markets. The purpose of the study was to explore consumer perceptions of sport event tourism in rural locations, which is important for event managers and for those involved in rural tourism development. Data collected over two days at a mountain bike event in the rural highlands of Scotland explored the visitor awareness and perception of events in a rural location. Results indicates that attendee background does influence the perception of the impact a sport event …

Ignition Tradition? A Case Study Of The Florida State University Athletics Department’S 2014 Logo Redesign, David P. Hedlund, Brian S. Gordon, Masayuki Yoshida, Joseph St. Germain, Marlon Mcphatter

Journal of Applied Sport Management

Brand marks are important representations of organizations. Over time, due to a variety of reasons, brand marks may cease to be effective representations and require redesign. In recent years, a number of sport organizations have undertaken efforts to design new or update existing brand marks. In this research, a detailed examination of the opinions and intentions of fans, stakeholders, and the public regarding the Florida State University (FSU) Athletic Department’s redesign of FSU’s primary logo is described, assessed, and discussed. Subscribe to JASM

The “Psychological” Contract Of Employment: A Qualitative Analysis Of Psychological Contract Violation Within English Professional Rugby Union, Mike Rayner

Journal of Applied Sport Management

Recent research illustrates that violated psychological contracts within the sports industry can have negative consequences on organisational relationships and productivity (Barnhill & Turner, 2014; De Ruiter, Schalk, Schaveling, & van Gelder, 2016; Matthijs Bal, Chiaburu, & Jansen, 2010; Nichols, 2013). While these studies contextualise the significance of the psychological contract to organisational behaviour and volunteer practices, little is known with regard to the impact of psychological contract violation within the professional sports industry. Therefore, this study explored qualitatively how psychological contract violation affects attitudes, behavior, and organisational performance of professional rugby union players’ within England. The results illustrate that psychological …

Fine-Tuning Brand Endorsements: Exploring Race-Sport Fit With Athlete Endorsers, Youngmin Yoon, Jun Woo Kim, Mar Magnusen, Michael Sagas

Journal of Applied Sport Management

The present study examines the effect of an athlete endorser’s race-sport fit in the decision-making process of athlete endorsed product selection. The results of this study reveal that the race of athlete endorsers can influence endorsement strategies depending on the sport associated with the athlete endorser. Perceived race-sport fit was also a key factor in creating both positive sport consumer attitudes and increased purchase intentions toward an athlete endorsed product. The findings of this study should be beneficial to athletes and sport business professionals when considering endorsement strategies for sport-related products and brands. Subscribe to JASM

Institutional Leadership That Disrupts: A Case Of The National Football League, Calvin Nite, Briton Hagan

Journal of Applied Sport Management

This research draws upon the concepts of institutional leadership to understand how institutional leaders may work to destabilize the contexts they are trying to maintain. We examined the discourse surrounding the recent controversies with the National Football League (NFL). Our findings suggest that the actions of NFL executives, including problematic decision-making and inconsistent practices, likely led to dissension among executives and an alienated workforce. We theorize that this could be destabilizing and lead to institutional disruption. The implications of this for theory and practice are discussed. Keywords: Institutional leadership, NFL, institutional disruption Subscribe to JASM

Assessing Spectator Response To Sport Sponsorships At Historically Black Colleges And Universities, Kelly Patricia Elliott, Beth A. Cianfrone, Timothy Kellison

Journal of Applied Sport Management

Historically black colleges and universities (HBCUs) have a strong tradition and football following, yet they struggle financially and lack sponsorship revenue. HBCU fans are understudied, and investigating their behavior would help athletic departments. The purpose of this study was to determine HBCU football consumers’ response to sponsorships. Spectators’ team and university identification, awareness, attitude, loyalty, goodwill, gratitude, and trust of sponsors were examined in relation to purchase intentions and positive word of mouth (WOM) of sponsors. Brand loyalty and gratitude led to increased purchase intentions. Brand attitude, brand awareness, brand loyalty, and goodwill led to positive WOM. Subscribe to JASM

Client Protection Regulations For Microfinance Institutions In Ghana, Kenya, And Tanzania, Hanna Carlson

Oswald Research and Creativity Competition

This paper examines the financial sectors of Ghana, Kenya and Tanzania in relation to the regulation of microfinance institutions, specifically looking into client protection policies. The first section introduces the topic of microfinance in Sub-Saharan Africa, and the impact it has on the financial sector. A frame of reference is created by a brief introduction of the financial and regulatory climate in each of the three countries. Following this introduction, regression analyses demonstrate the impact of client protection policies on the performance of microfinance institutions in Ghana, Kenya, and Tanzania.

Introduction To Financial Accounting (2nd Edition), Anthony J. Cataldo Ii

Accounting Textbooks

Introduction to Financial Accounting covers all material covered and tested in an undergraduate degree level course required for all business majors. This text should have a shelf-life of 20-years, if past experience is any indicator.

M.B.A. Full Time Program 2018-2019, Nova Southeastern University

Huizenga Postgraduate Course Catalogs

No abstract provided.

M.B.A. With A Concentration In Complex Health Systems 2018-2019, Nova Southeastern University

Huizenga Postgraduate Course Catalogs

No abstract provided.

B2b Social Media Marketing: From Information To Decision To Retention, Roisin Vize, Monique Sherrett

Books/Book Chapters

Social networks in a business context, are referred to as two or more connected business relationships, where an ‘exchange’ exists between business partners. The concept of a ‘network’ is based on the establishment of ties between individuals, groups of people, organizational departments or corporations, that leads to the creation of social networks (Michaelidou et al., 2011:1154). Advances in web-based technology and innovation have changed the nature of social networks. Where traditional social networks involve personal and social interaction of people these interactions are now mediated by computers and web connected devices such as mobile phones, laptops, and e-notebooks. The advent …

Understanding How Immigrant Entrepreneurs View Business Opportunity Formation Through Ethnicity, Kingsley C. Njoku, Thomas M. Cooney

Books/Book Chapters

Given that international research is now consistently showing higher rates of entrepreneurial activity from immigrants above native people, research regarding our understanding of how immigrant entrepreneurs view business opportunity formation remains underdeveloped. Based upon a review of the literature, this chapter examines how ethnicity relates to business opportunity formation through constant interactions. It also introduces the Visual Mixed Embeddedness Framework as an empirical lens for understanding the differences in the business opportunity formation process models between immigrant and native entrepreneurs. By explaining how factors and traits from both home and host countries impact upon the immigrant entrepreneurial business activity process, …

Secular Authority: Economists In Irish Public Discourse, Joseph K. Fitzgerald, Brendan O'Rourke

Conference papers

This paper explores how the authority of Economics Experts has developed over time in Ireland. The identity of ‘expert’ serves as a powerful authority device for an individual’s discourse (Montgomery 2008). Although the definition of who is considered an expert has become broader and more inclusive (Collins and Evans 2007), the authority derived from the label of expert is usually reserved for Contributory Experts (Collins, Evans, and Weinel 2016). This authority has traditionally allowed such experts to engage with society from a position of authority and prestige that is not afforded to other societal actors. Such authority has been acknowledged …

Becoming A Decolonial Feminist Ethnographer: Addressing The Complexities Of Positionality And Representation, Jennifer Manning

Articles

Abstract Organisation and management scholars are often preoccupied with developing, refining and advancing knowledge, and in so doing, the empirical process through which knowledge is advanced can be ignored together with the impact this process can have on participants and scholars. This article draws attention to how management scholars might negotiate the complexities of positionality and representation through an illustrative case: my experience of becoming a decolonial feminist ethnographer. Drawing upon my doctoral research, I share the experience of my ethnographic journey to become a decolonial feminist ethnographer. Developing a decolonial feminist approach to ethnography enabled me to identify positionality …

A Scientometric Analysis Of Knowledge Management Research And Practice Literature: 2003 – 2015, Ahmed Ramy, Jenni Floody, Mohamed Af Ragab, Amr Arisha

Articles

The purpose of this paper is to explore the current research trends in Knowledge Management (KM) through a scientometric analysis of all literature published in KMRP between 2003 and 2015 (506 articles). The review framework explores three sets of review questions addressing Research Productivity, Research Themes and Methods, and Citation Analysis. The study elucidates wide global interest in KM and an increasing trend towards multi-author collaboration. Although more than 55 different industries have featured in the journal, certain knowledge-intensive sectors remain underrepresented. Country productivity shows few nations taking the lead with an interesting correlation between research activity and economic prosperity. …

Embedding Career Competencies In Learning And Talent Development: Career Management And Professional Development Modules., Sue Mulhall, Mark Campbell

Books/Book Chapters

The chapter researches the theoretical positions and practical applications that enable educators to equip students with the knowledge and skills to self-manage their careers and develop professionally, thus facilitating the successful transition of undergraduates and postgraduates from the academic environment to the workplace. It locates the discussion within a context that recognises the different models that business schools can adopt when providing learning and talent development generally, and career and professional development specifically. The main focus of the chapter relates to three inter-related themes that underpin career management and professional development. First, situating career management and professional development within a …

Taxation For Whom?:A Diachronic Analysis Of Taxation In Ireland And The United Kingdom From 1970-2015., Ewan Macdonald, John Hogan, Brendan O'Rourke

Other

This paper explores the discursive development of taxation within budget speeches in two countries, the Republic of Ireland and the United Kingdom, from 1970 to 2015 by means of a corpus-assisted discourse analysis. We ask the following questions; how have discourses of taxation developed diachronically in both countries, what are the similarities and differences in the observable discourses across both countries, and for whom and how are these discourses legitimised? In answering these questions, this paper makes use of Corpus linguistics, a methodological approach which utilises computational analysis of large bodies of text to draw statistically significant conclusions about the …

Certain But Stable? A Diachronic Analysis Of Taxation In Ireland From 1970-2015, Ewan Alexander Macdonald, John Hogan, Brendan O'Rourke

Other

Certain but stable? A diachronic analysis of taxation in Ireland from 1970-2015

This paper explores the discursive development of taxation within budget speeches in Ireland from 1970 to 2015 by means of a corpus-assisted discourse analysis. We ask the following questions; how have discourses of taxation developed diachronically and what are the similarities and differences in the observable discourses? In answering these questions, this paper makes use of corpus linguistics, a methodological approach which utilises computational analysis of large bodies of text to draw statistically significant conclusions about word usage. It is expected, though not taken a priori, that …

Eepic - Enhancing Employability Through Positive Interventions For Improving Career Potential: The Impact Of A High Support Career Guidance Intervention On The Wellbeing, Hopefulness, Self-Efficacy And Employability Of The Long-Term Unemployed - A Study Protocol For A Randomised Controlled Trial, Nuala Whelan, Sinead Mcgilloway, Mary P. Murphy, Colm Mcguinness

Student Success

Background: Labour market policy (LMP) and its implementation have undergone rapid change internationally in the last three decades with a continued trend towards active LMP. In Ireland however, this shift has been more recent with ongoing reforms since 2012 and a concomitant move toward active labour market ‘work-first’ policy design (i.e. whereby unemployed people are compulsorily required to work in return for their social welfare benefits). Labour market policies vary from those that require this compulsory approach to those which enable the unemployed to move towards sustainable quality work in the labour market through upskilling (human capital approach). Despite this, …

Lubin Business Review 2018

Lubin Business Review

No abstract provided.

Involvement Of Social Media Profiles In The Hiring Process, Theresa Lant, Ashley Mejias

Student and Faculty Research Days

In recent years, social media has become a popular tool in the recruitment and selection process for employers. Many companies see it as a more cost efficient screening process than traditional background checks and interviews. However, its’ use comes with a greater risk for the company and potential applicants in terms of privacy violation and discrimination. This article will examine the rising popularity of the use of social media in the recruitment and selection process. In addition, it will explore the role social media plays in the hiring process from the viewpoint of employees in their respective companies versus undergraduate …

Predictive Modeling Of The Non-Profit Sector In The Us, Francisco J. Quevedo, Andrea K. Quevedo-Prince

Student and Faculty Research Days

The Non-Profit Sector contributes almost $1 trillion to the US economy, representing 5.4% of GDP, and generating over 12 million jobs in 2017. Yi (2010) suggests that a better understanding of the factors that affect fundraising should be of great interest to policy makers, and fundraisers. However, the workings of the sector are subject of much debate. Matsunaga, Yamauchi and Okuyama (2010) relate its size to the Theory of Government Failure. Sokolowski (2013) proposes that government funding does have a positive effect on revenues. Curry, Rodin and Carlson (2012) suggested they swing with GDP, but, Berman, Brooks …

Mixture Models With Grouping Structure: Retail Analytics Applications, Haidar Almohri

Wayne State University Dissertations

Growing competitiveness and increasing availability of data is generating tremendous interest in data-driven analytics across industries. In the retail sector, stores need targeted guidance to improve both the efficiency and effectiveness of individual stores based on their specific location, demographics, and environment. We propose an effective data-driven framework for internal benchmarking that can lead to targeted guidance for individual stores. In particular, we propose an objective method for segmenting stores using a model-based clustering technique that accounts for similarity in store performance dynamics. It relies on effective Finite Mixture of Regression (FMR) techniques for carrying out the model-based clustering with …