Business Commons^™

Change Capacity As A Determinant Of Sustainable Roi Implementation In Human Resource Development Practice, Hollis Jo Ann Burkett

Dissertations

The demand for accountability through measurement continues to heighten application and use of the ROI (return-on-investment) Methodology™ as an essential part of human resource development (HRD) and program evaluation in both private and public sector organizations. Although progress has been made towards identifying best practices in ROI process implementation, sustainability of the process is an aspect of implementation that is often overlooked and under-estimated.

This research identifies characteristics of sustainable ROI process implementation in HRD practice and offers a framework for ROI process maturity, along with practical guidelines to enhance evaluation process and practice maturity. The target population was drawn …

Why Work When You Can Shirk?: Worker Productivity In An Experimental Setting, Russell P. Engel

WCBT Faculty Publications

Employee shirking has the potential to be extremely costly to firms. To counter the productivity loss caused by shirking, firms may institute various incentive schemes. Previous experimental research has shown that while monitoring does decrease shirking, some subjects work without explicit financial incentives. This paper presents the experimental results of an economic experiment designed to investigate the effect of various incentive schemes on subject behavior. Subjects are allowed to engage two tasks; one task mimics work for an employer, the other task allows for gains due to shirking. We find that subjects who are given incentives to shirk do in …

Voter Bias In The Associated Press College Football Poll, B. Jay Coleman, Andres Gallo, Paul Mason, Jeffrey W. Steagall

Management Faculty Publications

We investigate multiple biases in the individual weekly ballots submitted by the 65 voters in the Associated Press college football poll in 2007. Using censored tobit modeling, we find evidence of bias toward teams (1) from the voter’s state, (2) in conferences represented in the voter’s state, (3) in selected Bowl Championship Series conferences, and (4) that played in televised games, particularly on relatively prominent networks. We also find evidence of inordinate bias toward simplistic performance measures – number of losses, and losing in the preceding week – even after controlling for performance using mean team strength derived from 16 …

Awareness Of Cotton Among Generation Y, Keidra Hatchett, Nichole Williams

OTS Master's Level Projects & Papers

The purpose of this study was to determine the awareness and use of cotton in fabric and clothing by Generation Y (college students 18-15) for enhanced product marketing.

Context-General And Context-Specific Determinants Of Online Satisfaction And Loyalty For Commerce And Content Sites, Rakesh Kumar Niraj

Faculty Scholarship

We use the context-general and context-specific factor approach to examine the generalizability of satisfaction and loyalty models across two disparate online contexts -- online retailing and content site browsing. Our conceptual models include the moderating effects of user-characteristic Web expertise, besides main effects of Web site factors and Web expertise. Results indicate that satisfaction and loyalty judgments are sensitive to both context-general and context-specific determinants, as well as to some interactions between them. Among context-general determinants, ease of use and customer service are positively related to satisfaction, Web community to loyalty, and Web expertise to both satisfaction and loyalty. Flow, …

The Temple Recommend: A Solution To The Free-Rider Problem, Austin Bowles

Undergraduate Honors Capstone Projects

Temple worship and geographical boundaries are unique features of the Church of Jesus Christ of Latter-day Saints (LDS Church). Our research uses economic theory to understand how the organizational benefits of the temple recommend system and the geographical ward boundaries may solve the market failures associated with religious organizations. These features of the LDS Church will be used to create a framework for understanding how the church limits free-riding and sub-optimal participation, which would result in increased efficiency and production of large religious benefits. Because the market failures faced by the church are the same as those faced by other …

Advertising Collusion In Retail Markets, Kyle Bagwell, Gea M. Lee

Research Collection School Of Economics

We analyze non-price advertising by retail firms, when the firms are privately informed about their respective costs of production. In a static advertising game, an advertising equilibrium exists in which lower-cost firms select higher advertising levels. In this equilibrium, informed consumers rationally employ an advertising search rule in which they buy from the highest-advertising firm since lower-cost firms also select lower prices. In a repeated advertising game, colluding firms face a trade-off: the use of advertising can promote productive efficiency, but only if sufficient current or future advertising expenses are incurred. At one extreme, if firms pool at zero advertising, …

Hospital Investments In High Technology And Community Services: The Role Of Local Market Uninsurance, Lakshmi Balasubramanian

Theses and Dissertations - UTB/UTPA

Research in the area of financing and investment decisions made by firms focuses on maximization of shareholder wealth in an open corporation with clear separation of ownership and management. The inherent profit motive leaves no ambiguity in investment decision-making. On the other hand, several other factors come into play when the organization making the investment decision is non-profit. This dissertation investigates the influence that community uninsurance may have on investment decisions in hospitals, most of which operate as non-profit ventures. Unlike other types of non-profit organizations, hospitals do not focus on a target consumer base to generate revenues. Instead, every …

"Spreading The Good Word": Toward An Understanding Of Brand Evangelism, Samuel K. Doss

Theses and Dissertations - UTB/UTPA

The objective of this dissertation is to better understand the phenomenon of brand evangelism and the dimensions that are involved in a consumer becoming a brand evangelist. A brand evangelist is a consumer who actively “spreads the good word” of the brand while attempting to influence others’ consumption behavior. Through the development and testing of a model, this study helps to realize the concepts that are involved in a consumer becoming a brand evangelist. To date, little research has examined the dimensions of brand evangelism. It is proposed here that the attributes leading to brand evangelism include brand satisfaction, brand …

Constitution Of The Market Through Social Media: Dialogical Co-Production Of Medicine In A Virtual Health Community Organization, Handan Vicdan

Theses and Dissertations - UTB/UTPA

This research explores new systems of marketing, and new roles and relationships of organizations and consumers developing in healthcare as a result of transformations occurring in technology, consumer/marketer value systems, forms of discourse and institutional roles. Inspired by observations from a Medicine 2.0 community organization, which turn social networking into a business phenomenon – PatientsLikeMe (PLM) – I explore how such systems develop and function and the institutionalizations that reconstitute roles and maintain relationships among actors in these systems through netnographic research. That is, (1) why and how patients in PLM participate in the social co-production of medical knowledge and …

Recovery, Leadership Efforts, And The Casino Industry In The Mississippi Gulf Coast Region After Hurricane Katrina, Ethan Jon Joella

Dissertations

The purpose of this study is to examine the following three interlocking areas of theory: a) casinos as economic engines; b) tourism recovery following a disaster or negative event; and, c) economic/social characteristics that facilitate recovery after disasters generally. This study examines the necessary ingredients for a speedy disaster recovery (typified in the casino industry on the Mississippi Gulf Coast).

This study employs a qualitative interview design with elite interviewing to test the theory and provide evidence and context to it. With interview questions informed by Rubin’s three elements that influence the recovery process within a community (Rubin as cited …

Contagion Effect Of Restatements Through Common Directorships, Chih-Ying Chen, Beng Wee Goh

Research Collection School Of Accountancy

No abstract provided.

Metropolitan Report - August 2010, Division Of Business And Economic Research, College Of Business Administration, University Of New Orleans

UNO Metropolitan Report (1986-2017)

No abstract provided.

Is There A Link Between Money Illusion And Homeowners’ Expectations Of Housing Prices?, Lucy F. Ackert, Brian K. Church, Narayanan Jarayaman

Faculty Articles

Money illusion is a behavioral bias in which a person thinks in terms of nominal rather than real values. This paper reports homeowners’ responses to a survey designed to measure the extent of money illusion as well as homeowners’ expectations regarding home valuations. Our survey respondents suffer from money illusion, yet they have reasonable expectations of home prices. Our analysis did not identify any unique individual characteristic that correlates with homeowners’ choices and suggests that the relationship between money illusion and mispricing is subtle and multi-faceted.

An Analysis Of Sustainable Tourism Certification Programs In The United States, Kelly Bricker

Caesars Hospitality Research Center Grant

The primary purpose of this study was to evaluate the effectiveness of state sustainable tourism programs, utilizing the Global Sustainable Tourism Criteria (GSTC) as a measure of baseline sustainable tourism effectiveness.

The Decision To Implement Self-Service Technology And Its Impact On Service Performance And Operating Costs, David A. Cranage, Alinda Kokkinou

Caesars Hospitality Research Center Grant

As the initial investment required by SST is high, decision-makers have increasingly been asked to anticipate whether the objectives of SST implementation, namely waiting time reduction and operating cost reduction can be achieved. However, it is difficult to estimate how adding a SST alternative to an existing service delivery process will impact these performance measures. The purpose of this study was to investigate, using simulation, how the implementation of self-service technology in a service delivery process would impact customer waiting times and system operating costs in the context of luxury resort check-in.

Evaluating The Indirect Impact Of Resort Casino Amenities On Gaming Revenue, Anthony F. Lucas, Sarah Tanford

Caesars Hospitality Research Center Grant

In order to meet customer needs, casinos must provide amenities such as restaurants, concerts and shows. However, in most casinos gaming remains the main source of casino profitability and in some markets, amenities do not produce any direct profits. Operators often assume that amenities attract customers and stimulate gaming. However, evaluating the indirect impact of amenities on gaming can be a challenge. The current research develops a process for evaluating indirect gaming impacts and applies it to one type of amenity, namely restaurants.

China's Innovation Landscape, Kenneth G. Huang

Research Collection Lee Kong Chian School Of Business

The People's Republic of China has experienced three decades of sustained, strong annual economic growth as it transitions from a centrally planned economy to a free market. Currently the world's second largest economy, China recognizes scientific and technological innovation as an increasingly important strategy to fuel the next phase of its productivity growth. However, the drivers and trajectories of China's scientific and technological growth remain under-investigated. To understand elements of China's innovative activities, particularly in science and technology, an analysis of comprehensive patent data provided by the State Intellectual Property Office (SIPO) of China is presented here.

Advertising Competition In Retail Markets, Kyle Bagwell, Gea Myoung Lee

Research Collection School Of Economics

We consider non-price advertising by retail firms that are privately informed as to their respective production costs. We construct an advertising equilibrium, in which informed consumers use an advertising search rule whereby they buy from the highest-advertising firm. Consumers are rational in using the advertising search rule, since the lowest-cost firm advertises the most and also selects the lowest price. Even though the advertising equilibrium facilitates productive efficiency, we establish conditions under which firms enjoy higher expected profit when advertising is banned. Consumer welfare falls in this case, however. Under free entry, social surplus is higher when advertising is allowed. …

Cloud Services From A Consumer Perspective, Philip Koehler, Arun Anandasivam, Dan Ma

Research Collection School Of Computing and Information Systems

Although there is an increased attention on Cloud Computing in the academic literature in the recent years, most research work focus on technical aspects of cloud computing. Research on consumers’ preferences for cloud services is limited to studies from consulting and industry companies. This paper fills the gap by empirically identifying consumer preferences for cloud service attributes. Using conjoint methods we reveal the relative importance of different attributes of cloud services. The results help both practitioners and academic researchers to better understand the prerequisites of a successful market introduction of cloud services and to design appropriate services. Moreover, the derived …

A Decision Theoretic Approach To Data Leakage Prevention, Janusz Marecki, Mudhakar Srivastava, Pradeep Reddy Varakantham

Research Collection School Of Computing and Information Systems

In both the commercial and defense sectors a compelling need is emerging for rapid, yet secure, dissemination of information. In this paper we address the threat of information leakage that often accompanies such information flows. We focus on domains with one information source (sender) and many information sinks (recipients) where: (i) sharing is mutually beneficial for the sender and the recipients, (ii) leaking a shared information is beneficial to the recipients but undesirable to the sender, and (iii) information sharing decisions of the sender are determined using imperfect monitoring of the (un)intended information leakage by the recipients.We make two key …

Two Essays On The Impact Of Rational And Irrational Investor Sentiments On Equity Market Return And Volatility: Evidence From The U.S. And Brazil, Pablo Javier Calafiore

Theses and Dissertations - UTB/UTPA

This dissertation consists of two essays on how investor sentiments affect the returns and volatility of the Brazilian stock market. Both essays share a similar methodological approach. The first one analyzes the effect of investor sentiments on the returns and volatility of the Brazilian stock market using a model that accounts for fundamentals (rational) and noise components (irrational) of investor sentiments on the Sao Paulo leading index Bovespa. This research finds a statistically significant positive (negative) impact of rational (irrational) sentiments on market returns. Moreover, there are statistically significant impacts of irrational components of the sentiment indexes on Bovespa volatility …

Nightclubs: A Training Manual: To Increase Sales Performance For Bartenders And Cocktail Servers In Nightclubs., Robert A. Boyer

UNLV Theses, Dissertations, Professional Papers, and Capstones

Competition in the Las Vegas nightclub industry has been growing fiercer over the last five years. This is due to the sheer number of nightclubs opening as well as millions of dollars spent on their construction and design. Long gone are the days of the warehouse style nightclubs of years past. We are in a modern era for nightclubs where architects from all over the world are collaborating to build the next best venue in Las Vegas. In order to compete in this highly competitive marketplace, owners and managers must give their employees all the tools necessary to succeed. Employees …

Evaluating Point-Of-Sale Buying Decisions: Understanding Why Consumers Purchase Timeshares, Lisa Y. Thomas

UNLV Theses, Dissertations, Professional Papers, and Capstones

The timeshare industry, also known as vacation ownership, is the fastest growing segment of the hospitality industry with sales totaling $9.7 billion in 2008 (ARDA, 2010). The typical timeshare sales process is a 90-120 minute sales presentation conducted by a timeshare sales representative to customers. At the end of the sales presentation, the customers are given the option to either purchase a timeshare unit at a discounted price with first-day incentives or to purchase at a later date at the full price and without the extra incentives. This today-only sales pitch is perceived as an unsavory process by a many …

Impact Of Hotel Discount Strategies On Consumers’ Emotion And Behavior In The Presence Of High And Low Involvement Consumers, Seung H. Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

While hotels come up with various discount strategies to attract consumers, especially during a recession, both hotels and consumers seem to favor dynamic pricing. Yet there are not enough studies available to reveal that dynamic pricing would positively impact consumers. Studies also indicated that price discounts give consumers not only monetary benefits but also positive emotional responses. The purpose of this study was to investigate how uniform pricing and dynamic pricing influence consumers' emotion and behavior, in the presence of low involvement and high involvement consumers. The results of study suggested that high involvement consumers responded more positively to dynamic …

Bid For An International Meeting: A Guide For Taiwanese Associations, Yu-Chun Liu

UNLV Theses, Dissertations, Professional Papers, and Capstones

The meeting and exhibition industry is commonly referred to the MICE industry because it pertains to meetings, incentives, conventions, and exhibitions. Ancient eastern and medieval European countries were familiar with the practice of conducting meetings centuries ago. However, those meetings were most commonly designed to address the aftermath of war. During the seventeenth century, the Peace of Westphalia, a series of treaties, concluded the Thirty Years War and created a precedent that through large-scale meeting; significantly international problems among countries could be resolved. Until the early nineteenth century, international meetings between countries were popular. The scopes and topics of discussion …

Rethinking Growth: Differential Impact Of Large Absolute Vs Relative Expansion In De Novo Ventures, Terence Ping Ching Fan

Research Collection Lee Kong Chian School Of Business

By considering how in many industries an augmentation in production capacity is necessary to bring about significant growth in sales or eventual profit, this study adds an important footnote to prevailing theories of firm survival and competitiveness in strategic management. First, it distinguishes between attempts for new ventures to grow their production from the outcome of their expansions. Second, this study delineates the role of large absolute versus relative growths in production and their differential implications on young, de novo ventures: the former being conducive to firm survival while the latter being detrimental to it. This prediction is supported empirically …

Price Movers On The Stock Exchange Of Thailand: Evidence From A Fully Automated Order-Driven Market, Charlie Charoenwong, David K. Ding, Nattawut Jenwittayaroje

Research Collection Lee Kong Chian School Of Business

This study examines trade sizes used by informed traders. The selected sample includes 73 active stocks from the Stock Exchange of Thailand (SET), a pure limit order market, that cover two distinct market conditions of a bull and bear market. Using intraday data, the study finds that large sized trades (i.e., larger than the 75th percentile) account for a disproportionately large impact on changes in traded and quoted prices. This finding compares with the results of studies conducted on U.S. markets that show informed traders employ trade sizes falling between the 40th and 95th percentiles (Barclay and Warner 1993; Chakravarty …

A Dynamic Model For The Forward Curve, Choong Tze Chua, Foster Dean, Krishna Ramaswamy, Robert Stine

Research Collection Lee Kong Chian School Of Business

This article develops and estimates a dynamic arbitrage-free model of the current forward curve as the sum of (i) an unconditional component, (ii) a maturity-specific component and (iii) a date-specific component. The model combines features of the Preferred Habitat model, the Expectations Hypothesis (ET) and affine yield curve models; it permits a class of low-parameter, multiple state variable dynamic models for the forward curve. We show how to construct alternative parametric examples of the three components from a sum of exponential functions, verify that the resulting forward curves satisfy the Heath-Jarrow-Morton (HJM) conditions, and derive the risk-neutral dynamics for the …

The Real Knowledge Transfer, Stefano Harney

Research Collection Lee Kong Chian School Of Business

In Britain, knowledge transfer (KT) is taking a new turn. As a university policy, KT emphasized intellectual property rights. The dream of the managers of the university was to patent knowledge produced in university departments, laboratories, and lecture halls. This new proprietary knowledge would then either earn rent from the private sector, and in some cases the public sector, or lead to the founding of new private firms, owned in part by the university, the so-called spin-off.