Business Commons^™

How Does The Authenticity In An Online Review Affect Its Helpfulness? A Decision Tree Induction Theory Development Approach, Rakesh Guduru, Francis K. Andoh-Baidoo, Emmanuel Ayaburi, Jerald Hughes

Information Systems Faculty Publications

Drawing on multi-dimensionality of authenticity, this study focuses on the role of two distinct authenticities: nominal and expressive. We propose that the type of authenticity in a review will vary based on the reviews’ lexical density (word level) and breadth (sentence level). Using the decision tree induction approach, the main and interaction effects of the dimensions and forms of authenticity are examined for their effect on review helpfulness. The preliminary analysis of 470 reviews demonstrate that the lexical density form of expressive authenticity is a predominant predictor of online review helpfulness. Additionally, the effects of expressive authenticity depth, nominal authenticity …

The Impact Of The Intensity Of Media Use On Potential Tourists’ Risk Perception And Travel Protective Behavioral Intentions In Covid-19, Ruihong Sun, Xinliang Ye, Jianping Tang, Jiexi Yang, Noel Scott

Research outputs 2022 to 2026

Introduction: In light of the COVID-19 pandemic, there is an increased need for potential travelers to gather information about their trips to mitigate perceived risks. This study aims to understand the relationship between the intensity of media use (both new and traditional), epidemic risk perception, and tourism protection behavior intention among potential tourists. Methods: A total of 491 valid questionnaires were collected in Shanghai, China. Factor analysis, path analysis, and effect analysis were conducted using SPSS and AMOS to examine the impact of different media types on epidemic risk perception and tourism protection behavior. Results: The findings indicate a positive …

Endogenous Market Choice, Listing Regulations, And Ipo Spread: Evidence From The London Stock Exchange, Hafiz Hoque, John Doukas

Finance Faculty Publications

This study examines the endogenous market choice and its impact on underwriter spread if Alternative Investment Market (AIM) IPOs that meet Main Market (MM) listing requirements had issued equity in the MM during the 1995–2021 period. We find that the spread is 1.33% higher in the AIM than the MM for IPO listings that meet the MM listing requirements. This finding suggests that AIM companies, meeting the MM listing requirements, could have saved more than £100 million by going public through the MM than the AIM market. We also find that this spread differential is attributed to the issuing firms' …

When Does Csr Payoff?, John A. Doukas, Rongyao Zhang

Finance Faculty Publications

We investigate whether firms engaging in corporate social responsibility (CSR) can preserve firm value during normal and unprecedented exogenous adverse events. Our evidence shows, in regular times, a negative relation between CSR engagement and firm value, but under adverse economic conditions, CSR protects firm value by decreasing firm risks. We also find that firms with high managerial attributes engage in greater CSR activities that benefit shareholders in both normal and aberrant financial times. Despite the controversy surrounding CSR, our evidence points out that CSR can be viewed as a set of intangible assets that can improve firm value across good …

Resilience, Crisis Management And Continuous Improvement Against The Impact Of Covid-19 On Employees’ Engagement And Emotions. Insights From A Cypriot Sme, Christina Nizamidou

All Works

COVID-19 forced governments and organizations to navigate unchartered waters and shift to remote work to prevent its spreading, aiming to be resilient and maintain their sustainability. Recent research showed that COVID-19 impacted employees’ engagement and emotions. As every crisis is unique and every organization experiences a crisis differently, this study adopts the single-case study research method to understand better how a Cypriot SME in the financial service dealt with COVID-19 and its aftermath. By interviewing multiple employees from all hierarchical levels, it assesses the company’s level of resilience. Moreover, it demonstrates the company’s challenges to preserve its commitment to continuous …

Financial Technology In Egypt Between Opportunities And Challenges, Fady Tawakol

All Works

In Egypt, the Central Bank of Egypt is working to launch a new phase of financial technology, as one of the pillars of promotion of economic reform, and an effective and supportive mechanism for integrating the informal economy for individuals and institutions within the structure of the official economy of the state, and a way to Reality to raise and improve the standard of living and reduce poverty rates by containing certain segments of society from the marginalized, low-income and owners of small, medium and micro enterprises. The methodologies used explain the current state of financial inclusion and financial technology …

Public Reporting Of Monitorship Outcomes, Veronica Root Martinez

Faculty Scholarship

When a corporation engages in misconduct that is widespread or pervasive, courts, regulators, or prosecutors often insist that the firm obtain assistance from an independent third party — a monitor — to oversee the firm’s remediation effort. The largest firms in the world — from Deutsche Bank, to Volkswagen, to Carnival Cruise Lines — have found themselves having to retain a monitor for corporate misconduct, despite attempts to avoid a monitorship entirely. Traditionally, monitors, or their special master forebearers, were utilized by courts to assist in overseeing compliance with court orders, and their work was both accessible and transparent. As …

Dual Sourcing Inventory Management With Nonconsecutive Lead Times From A Supply Chain Perspective: A Numerical Study, Younes Hamdouch, Youssef Boulaksil, Kilani Ghoudi

All Works

We study a stochastic multi-period two-echelon dual sourcing inventory system where the buyer can source a product from two different suppliers: a regular and an expedited supplier. The regular supplier is a low-cost offshore supplier, whereas the expedited supplier is a responsive nearshore supplier. Such dual sourcing inventory systems have been well studied in the literature, mostly being solely evaluated from the buyer’s perspective. Since the buyer’s decisions have an impact on the supply chain profit, we adopt the perspective of the entire supply chain, i.e., by taking the suppliers explicitly into consideration. In addition, we study this system for …

Evolving Market Infrastructures: The Case Of Assetization In Uk Social Housing, Thomas Wainwright, Graham Manville

All Works

Researchers in economic geography have recently turned to examine the rental sector, particularly how institutional investors have begun to reshape the provision of housing. Following the politics of financialization, the built environment and social relations surrounding residential accommodation have been reconfigured to maximize opportunities for capital accumulation. While scholars have further developed their interest in rental markets, by directing their attention to the financialization of social housing, this burgeoning area remains comparatively understudied, particularly concerning the metrics that are crucial in facilitating assetization. In our article, we seek to provide new insight into the financialization of UK housing associations, to …

Exploring The Impact Of Employer Brand Attributes On Financial Performance: An Intellectual Capital Perspective, Vladimir Dženopoljac, Jasmina Ognjanović, Aleksandra Dženopoljac, Sascha Kraus

All Works

Purpose: The employer brand is a crucial intangible asset for companies as it enhances the employer–employee relationship, leading to improved employee performance and overall company outcomes. This paper aims to investigate the contribution of the employer brand to the financial results of companies in southern Europe. Design/methodology/approach: The sample consists of 266 companies operating in southern European countries during the year 2020. Secondary data on employer brand attributes, assessed from the perspective of current employees, were collected from the Glassdoor platform. Financial indicators were obtained from the companies' annual financial reports. The research hypotheses were tested using regression analysis. Findings: …

Harnessing Customer Mindset Metrics To Boost Consumer Spending: A Cross-Country Study On Routes To Economic And Business Growth, Ahmed Shaalan, Gomaa Agag, Marwa Tourky

All Works

The relationship between customer mindset metrics (CMMs) and consumer spending has been extensively investigated at the consumer and firm level, but little is known about it at the national level, nor about how it differs between countries. Drawing on five publicly available datasets gathered in 10 European countries over 20 years, our study traces the connections between three CMMs – customer satisfaction, perceived service quality and loyalty intentions – and consumer spending, as well as examining the moderating cross-country effects of culture, socioeconomic factors, economic structure and political–economic elements. The results show that the CMMs significantly influence consumer spending in …

Want To Feel Better, Share What You Know, Catherine Prentice, Susan Zeidan, Mai Nguyen

All Works

In view of the mental health issues associated with the COVID-19 pandemic, this study draws on the theories of proactive coping and altruism to examine how knowledge sharing can be used to address employee performance and mental wellbeing. Emotional intelligence is modelled as a moderator in these relationships. Two studies were conducted in Australia and Vietnam to validate the proposed relationships. The results show that only knowledge donating has a positive effect on employee performance, whereas both types of knowledge sharing are significantly related to positive mental wellbeing. Emotional intelligence exerted significant moderation effects between knowledge donating and positive mental …

Dynamic Spillovers And Portfolio Implication Between Green Cryptocurrencies And Fossil Fuels, Zaghum Umar, Sun Yong Choi, Tamara Teplova, Tatiana Sokolova

All Works

Are green investments decoupled from the dirty investment such as the fossil fuel markets? We address this issue by extending the literature on environmental, social, and governance (ESG) assets by examining the dynamic relationship between fossil fuels and digital ESG assets proxied by green cryptocurrencies using the TVP-VAR(Time-varying parameter vector auto regression) spillover framework. Furthermore, we analyze the hedging attributes of green cryptocurrencies and fossil fuels in a minimum connectedness framework. The main findings are as follows: First, green cryptocurrencies are the main shock transmitters in all asset systems. Second, the dynamic connectedness between green cryptocurrencies and fossil fuels increased …

Automatic Enrollment With A 12 Percent Default Contribution Rate, Josh Beshears, Ruofei Guo, David Laibson, Brigitte C. Madrian, James J. Choi

Faculty Publications

We study a retirement savings plan with a default contribution rate of 12 percent of income, which is much higher than previously studied defaults. Twenty-five percent of employees had not opted out of this default 12 months after hire; a literature review finds that the corresponding fraction in plans with lower defaults is approximately one-half. Because only contributions above 12 percent were matched by the employer, 12 percent was likely to be a suboptimal contribution rate for employees. Employees who remained at the 12 percent default contribution rate had average income that was approximately one-third lower than would be predicted …

Servant Leadership, Followers Job Satisfaction, Empowerment And Performance: The Moderating Effect Of Gender, Sina Eslamdoust, Sasan Mahmoudinazlou

Business Analytics Faculty Publications

Leadership is the skill and art of inspiring an organization’s followers to carry out their duties with passion to achieve the organization’s objectives and cultivate group development. Referring to the golden age and context of globalization, technological boost, and socioeconomic prosperity, contemporary organizations have experienced drastic changes over the past decades. These revisions have presented management with unexpected challenges that have forced them to pursue new routes in organizational leadership and management. Nowadays, leadership theorists have put more attention and emphasis on humility and servility in the leadership context. Servant leadership is a blossoming new research field and leadership paradigm …

Projecting Wheat Demand In China And India For 2030 And 2050: Implications For Food Security, Khondoker Abdul Mottaleb, Gideon Kruseman, Aymen Frija, Kai Sonder, Santiago Lopez-Ridaura

Agricultural Economics and Agribusiness Faculty Publications and Presentations

Introduction: The combined populations of China and India were 2.78 billion in 2020, representing 36% of the world population (7.75 billion). Wheat is the second most important staple grain in both China and India. In 2019, the aggregate wheat consumption in China was 96.4 million ton and in India it was 82.5 million ton, together it was more than 35% of the world's wheat that year. In China, in 2050, the projected population will be 1294–1515 million, and in India, it is projected to be 14.89–1793 million, under the low and high-fertility rate assumptions. A question arises as to, what …

Minimizing The Ratchet Effect: Why Reciprocity Preserves Customer Satisfaction In Service Environments, Kyle A. Huggins, Val Larsen

AMTP Proceedings 2023

This paper focuses on a fundamental problem for marketers: the ratchet effect. The ratchet effect occurs when actual service performance is perceived to be significantly higher than service expectations, causing dissonance and resulting consumer guilt. If left unattended, consumers relieve their guilt by increasing the perceived state of expectations for subsequent visits. Known as the ratchet effect, this causes a dilemma for the service business as they consistently strive to improve service performance. Using equity theory, our experimental study explores whether businesses can break the ratchet effect by providing mechanisms of reciprocity for consumers to respond at little or no …

Lohasian’S Cryptocurrency Adoption: Technology Acceptance Model In The Extended Theory Of Planned Behavior, Sooyeon Choi

AMTP Proceedings 2023

Economic growth is being fueled by the widespread acceptance of cryptocurrencies in numerous industries. LOHAS (Lifestyle of Health and Sustainability) is a growing consumer group that is concerned with sustainability and well-being. They are early adopters who look for the most recent data and cutting-edge technologies. LOHAS consumers frequently embrace and test new products early than their relatives or friends. Despite the fact that LOHAS consumers tend to be tech-savvy, empirical studies that look at LOHASians' adoption of technology have, as far as the author is aware, never been done. In light of this, this study investigates the psychological processes …

Editorial: Personalism And Moral Psychology: Re-Humanizing Economies And Organizations, Kleio Akrivou, Caleb Bernacchio, Domenec Melé, Germán Scalzo

College of Business Faculty Publications and Presentations

No abstract provided.

Editorial: Macintyrean Virtue Ethics For Organizations, Work And Employment: What More And What Else?, Caleb Bernacchio, Geoff Moore, Angus Robson, Marta Rocchi

College of Business Faculty Publications and Presentations

No abstract provided.

Digital Technologies And The Future Of Work: An Agent-Centred Ethical Perspective Based On Goods, Norms, And Virtues, Marta Rocchi, Caleb Bernacchio

College of Business Faculty Publications and Presentations

The ethical analysis related to the impact of digital technologies on the future of work needs to be conducted considering the theoretical diversity of ethics. After reviewing prominent existing approaches to ethics (utilitarianism, deontological ethics, virtue ethics), this chapter suggests the need for an agent-centred ethical perspective based on goods, norms, and virtues for the evaluation of ethical issues related to digital technologies and their impact on the future of work. Different examples illustrate the merits of this approach, helping to untangle complex issues concerning the relationship between the nature and scope of digital technologies, regulatory needs within the new …

Smartphone Addiction And Cultural Dimensions, Murad Moqbel, Valerie Bertelt, Maliha Alam, Abdul Younus Shaik, Sevilla Montoya, Megan Larson

Information Systems Faculty Publications

Smartphone addiction is causing severe damage to individuals and societies alike. Previous studies have mainly focused on the effects of smartphone addiction, but they hardly focused on the cultural aspects leading to addiction. This study attempts to fill this void by shedding light on how Hofstede's four cultural dimensions, including 1) individualism-collectivism, 2) masculinity-femininity, 3) power distance, and 4) uncertainty avoidance, affect individuals' smartphone addictive behavior through the lens of attachment and coping theories. We offer suggestions for future research and practical implications based on these findings.

To Engage With The Un Sdgs, The ‘How’ Is Just As Important As The ‘What’: A Case For Engagement With The Aid-Effectiveness Framework., Alexander Glosenberg

Management Faculty Works

No abstract provided.

Uncovering The Landscape Of Privacy Concern Research From 2011 To 2020: A Bibliometrics Study, Ruilin Zhu, Youyou Tao, Ace Vo

Information Systems and Business Analytics Faculty Works

No abstract provided.

The Joint Effects Of Smart Tracking Technology, Mobile It, And Electronic Health Record, Youyou Tao, Ruilin Zhu, Dezhi Wu

Information Systems and Business Analytics Faculty Works

No abstract provided.

How Likely Are Viewers To Watch Television Commercials: A Connectedness Perspective, Velitchka D. Kaltcheva, Anthony Patino, Dennis Pitta

Marketing & Business Law Faculty Works

With the recent return to more advertising-generated content by entertainment providers, it again becomes important to understand what will drive consumers to view commercials. We utilize the construct of television connectedness developed by Russell, Norman, and Heckler (2004) to predict viewers’ propensity to watch television commercials. Based on data derived from a survey completed by 816 residents of the United States, we estimate a logistic regression model and find that older (35+) viewers high on connectedness are more likely to view television commercials. We further employ correspondence analysis of free-response data to uncover differences in motivations to view commercials among …

Transformational Experiences Beyond Borders Study Abroad And The Further Development Of The Experience Impact Scale, Neil Lundberg, Grant Lundberg, Jennifer Brown, Evan Grunvig, Brian Hill

Faculty Publications

Study abroad has become a useful context to examine transformative experiences within the experience typology concept as developed by Duerden et al. (2018). Even more recent work has used study abroad to develop instruments for measuring experience types, such as the Experience Impact Scale (EIS, Lundberg et al., 2021). Initial results from the EIS suggest the need to continue clarifying the characteristics of each experience type. In particular, the transformative experience is of specific interest. The purpose of this study was to further examine transformative experiences as described by those defining their experience as such, and to gain additional insights …

E Pluribus Unum: Increasing A Shared Understanding Of Mission At Marine Corps University, Edward Greiner, Kirstin Pantazis, Christopher Reid, Dominick White

Doctor of Education Capstones

E PLURIBUS UNUM: INCREASING A SHARED UNDERSTANDING OF MISSION AT MARINE CORPS UNIVERSITY

By Edward Greiner, Kirstin Pantazis, Christopher Reid, and Dominick White

A capstone project submitted in partial fulfillment of the requirements for the degree of Doctor of Education in the Department of Educational Leadership at Virginia Commonwealth University

Virginia Commonwealth University, 2023.

Capstone Chair: Beth E. Bukoski, Ph.D., Department of Educational Leadership

Mergers between higher education institutions present unique challenges to creating and maintaining a shared understanding of mission. Additionally, professional military education institutions with civilian faculty and staff must blend military and civilian cultures in the workplace. …

The Effects Of Cryptocurrency Wealth On Household Consumption And Investment, Darren Aiello, Scott R. Baker, Tetyana Balyuk, Marco Di. Maggio, Mark Johnson, Jason Kotter, Emily Williams

Faculty Publications

We use bank transaction data from millions of U.S. households to:

1. Characterize retail crypto traders
2. Explore the drivers of crypto adoption
3. Examine the effect of crypto wealth on consumption and investment
4. Document spillovers of crypto wealth to the local economy

Accommodating (Global–Glocal) Paradoxes Across Event Planning, Michael Duignan, Milena M. Parent, David Mcgillivray

Faculty Scholarship and Creative Works

The aim of this research note is threefold: 1) to introduce the concept of paradox and its numerous applications to the study and management challenges associated with the planning and delivery of events, with a specific look at large-scale events like the Olympics to provide an extreme case; 2) to present a new paradox entitled the "Global–Glocal Paradox" that interrogates how inherent global and local stakeholder interests and tensions are managed; and 3) to present a series of conceptual and practical ways events can "accommodate" as opposed to "resolve" this paradox to help balance stakeholder interests instead of pitting one …