Business Commons^™

Pharmaceutical Inventory Forecasting At The Wright-Patterson Medical Center, Patrick J. Reymann

Theses and Dissertations

This research was conducted to determine the accuracy of statistical forecasting techniques forecasting the inventory of pharmaceutical items. Because pharmaceutical items are subject to a degree of seasonality of demand, the Director of Medical Logistics at the Wright-Patterson Medical Center believed that the use of such techniques may provide a more accurate forecast for the items stocked by the Outpatient Pharmacy. In addition to the technique used by the Outpatient Pharmacy (the 12 month simple moving average) three statistical forecasting methods were employed: the 6 month simple moving average, simple exponential smoothing, and the Winter's exponential smoothing. These techniques were …

Calibration Of The System Evaluation And Estimation Of Resources Software Estimation Model (Seer-Sem) For The Air Force Space And Missile Systems Center (Smc), Kolin D. Rathmann

Theses and Dissertations

This study examined whether calibration of the SEER-SEM impacted the effort estimates generated by the model for software developments- A historical database was provided by the Space and Missile System's Center Los Angeles, and used as the model's input data. The data was stratified into four usable platforms, military ground command and-control, military ground signal processing, military specification avionics, and military mobile. Each platform's data sets were split, the majority of points for calibration of the model, and the rest for model validation. The accuracy of SEER to this particular data set is limited, yet the model did respond to …

Aggregating Organizational Performance Metrics Using The Analytic Hierarchy Process, Bret L. Indermill

Theses and Dissertations

Measurement provides factual information which is necessary for effective control of business processes. Implementing a Total Quality Management (TQM) philosophy is a common process in many organizations today. The United States Air Force is using the Malcolm Baldrige National Quality Award criteria to measure organizational performance in implementing the Quality Air Force (QAF) initiative. Unfortunately, the Baldrige-based unit self-assessment (USA) process is an inconsistent measure due to its subjectivity, and is also time consuming to use. This study determined that a new USA method based on the analytic hierarchy process (AHP) was not a significant improvement over the existing QAF-USA …

Strategic Planning, Performance Measurement, And The Government Performance And Results Act Of 1993: An Exploratory Study Of Aeronautical Systems Center, Miro Skrodzki

Theses and Dissertations

This study evaluates strategic planning and performance measurement within Aeronautical Systems Center (AS C) to determine if these processes are conducive to effective implementation of the Government Performance and Results Act of 1993 (OPRA). OPRA is a law that will soon affect every federal government agency, and is intended to redirect government attention from internal activities, processes, and products to external outcomes and results. A review of literature allowed the researcher to identify two elements of strategic planning and performance measurement that are critical to effective implementation of OPRA: measurable strategic goals and objectives related to outcomes; and measurement of …

The Process Of Providing Humanitarian Assistance: A Department Of Defense Perspective, Rhonda M. Smith, Barbara J. Stansfield

Theses and Dissertations

This research effort was a qualitative study on the current process of how the DOD provides humanitarian assistance. Currently the process is not well defined and is situation dependent. Historical documents and current guidelines, policies, and regulations were researched for information on what types of humanitarian assistance the DOD provides, how the process is initiated, and who is involved in the process. Agencies outside of the military, both civilian and government, were researched to determine the extent of coordination necessary for the military to provide humanitarian assistance. A model was compiled to portray the current process and given to key …

A Methodology To Generate Air Force Materiel Command Manpower Reduction Alternatives, Steven T. Bishop

Theses and Dissertations

The purpose of this study is to generate manpower authorization reduction alternatives for Air Force Materiel Command. The advent of low-cost personal computer software applications, such as Excel, has created an assessable tool with the ability to solve linear programming problems. This research examines the manpower resource reduction process of Air Force Materiel Command and models the Resources Allocation - Integrated Process Team (RA-IPT) decision process. A linear programming model is developed to assign these reduction through a weighted sum. The linear programming model is developed as a Microsoft Excel spreadsheet model, the Exercise Support Program (ESP), using Visual Basic …

A Generalized System Performance Model For Object-Oriented Database Applications, Ellen Moore Walk

Theses and Dissertations

Although relational database systems have met many needs in traditional business applications, such technology is inadequate for non-traditional applications such as computer-aided design, computer-aided software engineering, and knowledge bases. Object-oriented database systems (OODB) enhance the data modeling power and performance of database management systems for these applications.

Response time is an important issue facing OODB. However, standard measures of on-line transaction processing are irrelevant for OODB . Benchmarks compare alternative implementations of OODB system software, running a constant application workload. Few attempts have been made to characterize performance implications of OODB application design, given a fixed OODB and operating system …

Life Cycle Costs Of Alternatives For F-16 Printed Circuit Board Diagnosis Equipment, Kent R. Montgomery, Clifford B. Thorstenson

Theses and Dissertations

This study analyzes two alternatives for printed circuit board (PCB) diagnosis for the F-16 depot PCB repair shop from a life cycle cost (LCC) perspective. Alternative 1 assumes the use of the current F-16 automatic test equipment (ATE) while Alternative 2 augments the current ATE with infrared imaging test equipment. Infrared imaging is a developed technology that is currently available to the Air Force in a commercial-off-the-shelf (COTS) form. Using the Cost Analysis and Strategy Assessment (CASA) Life Cycle Cost (LCC) Model and data from the DL41 database on F-16 PCBs this study determined that over the current expected life …

An Analysis Of The Extent To Which Humor Is Accepted And Employed In The Workplace For The Enhancement Of Productivity And Creativity, Jonathan R. Specht, Paul D. Tobin

Theses and Dissertations

Today's business literature is filled with discussions of the many benefits humor can bring to the work environment. Two of these purported benefits, namely, the enhancement of workplace productivity and the enhancement of workplace creativity, have attracted the attention of modern managers challenged with keeping their organizations competitive despite dwindling financial and human resources. Unfortunately, little research has been done to date which actually demonstrates a link between the existence of workplace humor and improved levels of productivity and creativity. Without this demonstration of causality, most managers are reluctant to invest corporate resources in pursuit of workplace humor despite its …

A Model For Merging Information Systems: A Case Study Of The Air Force Material Command Merger, John A. Ellis, Matthew T. Pirko

Theses and Dissertations

As the Department of Defense continues to shrink, downsizing and rightsizing are terms that often indicate that changes are inevitable to many military units and organizations, some of these changes result in organizational mergers. One of the critical areas for such mergers lies within getting the information systems of the premerger organizations to work together. This thesis presents a model for merging information systems as part of an organizational merger. The proposed model, synthesized from existing technical and non- technical models and guidelines, addresses five key areas for consideration for a successful information systems merger. Those areas are: (1) Organizational …

Factors In Human-Computer Interface Design (A Pilot Study), Susan Stewart

Theses and Dissertations

The DoD has budgeted over $9.8 billion for 1995 for information technology, yet many government office workers let their existing systems sit idle. This thesis explores why these computers are sitting idle. This researcher's initial hypothesis was that certain features of the human-computer interface can positively or negatively affect efficiency, retention, and satisfaction level of workers. Although some research is being done in this area, interfaces continue to be of poor quality, especially in the DoD, where long procurement cycles, forced purchases, and limited budgets result in out-of-date software. Intuitively most programmers know the human-computer interface impacts on a person's …

Evaluation Of An Air Force Information Resources Management (Irm) Overview Course, Joseph L. Cox, Brenda R. Forcht

Theses and Dissertations

The federal government has passed laws and issued directives recognizing that information is a valuable national resource. To help assure that Air Force information managers are capable of implementing policy in support of such laws and directives, the Secretary of the Air Force's Directorate of Information Management (SAF-AAI) directed a team from the Air Force Institute of Technology (AFIT) to design and construct an exportable course to provide an overview of information resources management (IRM) concepts and principles. Such an IRM overview course was completed in the Summer of 1994. The authors evaluated this course quantitatively and qualitatively. During a …

An Analysis Of The Effectiveness Of Records Management, Dale R. Austin, Peter M. Moseley

Theses and Dissertations

This research was performed for the dual purpose of defining effectiveness as it applies to the field of records management (RM) and studying the impact of Document Librarian (DL) on the productivity of Air Force records managers. The main thrust of the study was to define effectiveness for RM because no standard existed. The definition was generated through a Delphi process with a group of RM experts and took four rounds to achieve acceptable consensus. The Delphi process evaluated major areas which a RM system must perform. DL is a RM software package developed jointly by Air Force Material Command …

Development Of A Comprehensive Base-Level Environmental Training Program For Total Environmental Compliance, William M. Barrett Jr

Theses and Dissertations

The leadership of the Air Force has established a goal of total environmental compliance because it is the right and necessary thing to do. Commitment to this goal can be accomplished through strong leadership, however, achieving this goal can only be accomplished through effective training. The lack of consistent guidance for developing and executing comprehensive base- level environmental training programs has forced bases to develop these training programs by whatever means available to them. This has resulted in a broad variation in the thoroughness of base-level training programs throughout the Air Force. This research effort investigates the relationship between the …

Logistics Control Facility: A Normative Model For Total Asset Visibility In The Air Force Logistics System, Eric C. Lorraine, Michael E. Michno

Theses and Dissertations

Computer simulation was used to evaluate the impact of a Logistics Control Facility LCF with a Total Asset Visibility TAV system on the AF logistics systems ability to support a weapon system. For this study, the B-1B was chosen as the weapon system of interest. Two performance measures, expected fully mission capable rates and expected pipeline quantities, were used to evaluate the simulation results. Two-sample tests were used to compare the current logistics configuration of the B-1B with the same configuration, but with an LCF controlling the movement of assets. The expected FMC rate performance measure showed significant results while …

Evaluation Of The Pre-Milestone I Acquisition Logistics Process At The Aeronautical Systems Center, Charleen A. Szczepanski

Theses and Dissertations

Due to changes in the national security environment, the Department of Defense has revised its approach to acquisition. There will be greater emphasis on research, development, and advanced technologies. The Department of Defense will concentrate on upgrading current systems using rollover of new technologies from development programs that have advanced to a certain point but not into production. The people working in acquisition must hold skills in planning and developing new technologies prior to pre-Milestone 1. A major concern is the training, education, and professional development of the defense acquisition work force. The data contained in this study was generated …

An Investigation Into The Pitfalls, Consequences, And Best Practices During The Evaluation, Negotiation And Award Phases Of A Source Selection In Afmc Product Centers, Scott A. Savoie

Theses and Dissertations

Source Selection is the process used by the Federal government to select contractors for large, complex and important requirements. Recent studies have indicated that the in experience of source selection personnel continues to be a significant problem in source selections. Air Force Federal Acquisition Regulation Appendix AA requires that lessons learned be compiled at the conclusion of every source selection. Unfortunately, there has been little success in organizing this information into a coherent training guide. This research attempts to fill this gap by using source selection experts to identify source selection pitfalls, their consequences, and the best practices to avoid …

Cost-Schedule Control Systems Criteria Interpretation Differences Between The Dod And Its Contractors, Brian E. Hoffmann Ii, Johnny Wilson

Theses and Dissertations

This study attempted to identify the major interpretive differences of the Cost/Schedule Control Systems Criteria (C/SCSC) between Department of Defense DoD and contractor performance management professionals, and to understand why these differences occurred. As the study progressed, its focus shifted to an evaluation of the Interpretive Guide, an Air Force Institute of Technology AFIT published document used to assist in the understanding of the criteria elements. The objective of the evaluation was to determine if the Interpretive Guide’s explanations of the criteria elements were in consonance with the intent of the criteria and with current practice in the field of …

The Procurement Of Non Developmental Items: Pros And Cons, Giorgio Scappaticci

Theses and Dissertations

The acquisition of a new weapon system and its sophisticated components has become an extremely critical issue for every country, because costs associated with the development of the system have grown significantly. In order to reduce those costs and maintain an efficient system of defense procurement the Congress recommended a wider use of Non-developmental Items NDI into weapon systems and the application of commercial practices when buying NDI. This research examines the acquisition of commercial items as they exist under current statute and regulation, and how they will be handled in the future. The research involved interviews with high-level DOD …

The Effects Of Three-Dimensional Graphs On Decision Making, Anita E. Latin, Anthony L. Villanueva

Theses and Dissertations

The objective of this thesis was to determine whether or not, and by how much, three-dimensional graphs are more accurate and efficient than two- dimensional graphs and tables when presenting alternatives to decision makers. A graphical experiment was designed using a microcomputer. This experiment presented a business scenario to test Air Force Institute of Technology AFIT Professional Continuing Education PCE students. The experiment attempted to determine how well DoD decision makers accurately and efficiently performed elementary data collection tasks using various graphs or tables. The experiment used a randomized order within-subject factorial design with repeated measures. The factorial experiment was …

Organic Maintenance Performance Measurement: A New Approach, John S. Nehr, William G. Queener

Theses and Dissertations

The growing role of Air Force Air Logistics Centers ALC in complex, multiyear developmental programs increases the need for effective cost and schedule performance measurement. In order to effectively manage these activities, timely and accurate cost and schedule information must be collected and compared with an established baseline. The ALCs need a new management technique which facilitates this type of performance measurement. A proven approach to cost and schedule performance measurement in weapon system acquisitions is Earned Value EV. This approach, required of contractors who are subjected to the CostSchedule Control Systems Criteria CSCSC, allows the program manager to obtain …

An Evaluation Of Department Of Defense Contractor's Cost Performance, John M. Pletcher, Jane C. Young

Theses and Dissertations

This study examines the cause of cost overrun recoveries within Department of Defense DoD contracts. In this time of extremely limited congressional funding, it is crucial the DoD avoid cost overruns. Information provided to contracting officers and contractors which would help avoid cost overruns would prove extremely valuable to the DoD. This study attempts to address this problem in two ways determine the cause of overrun recoveries determine whether a statistical difference in cost and schedule performance exists among DoD contractors. Interviews, document reviews, and a two-sample t- test were used to analyze the contracts that recovered from early cost …

A Maintenance Manpower Study Of The Composite Wing At Mountain Home Afb, Stella T. Smith, Cristina C. Vilella

Theses and Dissertations

In response to changes in threats, the Air Force has reorganized several flying units into composite wings. They are intended to provide a flexible, rapid deployment force. This study focused on the impact of the composite wing organizational structure on the determination of maintenance manpower authorizations at Mountain Home AFB, the Air Forces first air intervention wing. An opinion survey of maintenance and manpower experts was used to identify factors that are important in the determination of maintenance manpower authorization levels. Statistical analysis identified important-factors and indicated differences in opinion between maintenance and manpower specialists. Factors specific to the composite …

The Projected Effects Of A Paperless Information System On The Productivity Of The Air Force Institute Of Technology Evaluations And Admissions Division, Richard A. Bihary, Roy C. Shrader

Theses and Dissertations

The Air Force Institute of Technology Admissions/Registrar Directorate (AFIT/RR) has a need to improve and expand services using a smaller operating budget. One promising solution is to eliminate the paperwork required to perform the AFIT/RR functions. To assist AFIT/RR managers in evaluating alternatives, this thesis determines the nature and extent to which a paperless information system affects the productivity of the Air Force Institute of Technology Evaluations and Admissions Division (AFIT/RRE). The DoD definitions of productivity are used in this thesis. Based on these definitions, the hours per unit of work (HPU) is chosen as the measure of productivity. Baseline …

Demonstration Of A Benchmarking Technique To Compare Graduate Education Level Of Air Force Project Managers And Selected Benchmarking Partners, William D. Beatty, David H. Kelley

Theses and Dissertations

This thesis demonstrated a benchmarking technique to support determining graduate education requirements for officers in the Acquisition Program Management utilization field. The technique is also applicable to other Air Force career fields. The USAF currently uses the Graduate Education Management System GEMS to quantify officer graduate education requirements. Weaknesses in the GEMS-based process include the inability to address future technologies, vulnerability to inconsistency and change, and confusion of training with education. AFIT developed and recommended an alternative requirements determination approach that relies on benchmarking. This thesis reviewed literature on benchmarking principles. The research methodology developed and implemented benchmarking procedures to …

Review Of Factors Impacting Cost Benefit Analysis (Cba) For Implementing Improvements To The Air Force Technical Order System, Susan J. Bergin, Terry A. Parsons

Theses and Dissertations

This research focused on developing a Cost Benefit Analysis process for Program Managers to implement when deciding what technical order format-- paper, computerized or automated--to purchase. Factors which determined the outcome are costs life cycle cost considering technical order format qualitative issues characteristics which are benefits of a technical order format and system responsiveness time required to develop or modify a technical order in each format. A literature review revealed problems with the paper technical order format, management infrastructure, quantitative cost estimates for different formats, and different techniques which could be used for a cost benefit analysis. Structured interviews were …

Cost And Schedule Benchmarks For Defense Acquisition Contracts, Glenn W. Buchfeller, Donald E. Kehl

Theses and Dissertations

Managers of Department of Defense programs would benefit from having cost and schedule benchmarks that are based on the historical performance of similar programs. This research generated cost and schedule variance in percent benchmarks for 48 collectively exhaustive and mutually exclusive categories of DoD contracts. The ANOVA nested design methodology was used to compare these cost and schedule benchmarks across related categories of contracts to determine if the benchmarks were statistically significantly different. Such statistical difference would ensure program managers had a very specific tool tailored to their unique needs. Due to some relatively small sample sizes in the study, …

Cost Management Competencies For Department Of Defense Program Managers, Brent R. Baxter, Kurt R. Bolin

Theses and Dissertations

The magnitude of money involved in the acquisition of defense systems and the public scrutiny resulting from cost overruns and program failures make cost management competence critical to program success. This research examined the cost management competencies required of defense program managers. A cost management competency model was developed from a foundation of past research. The model was evaluated through a mail survey of 682 intermediate and senior level military program managers in Air Force Materiel Command. The results provided by the 330 respondents indicate that 29 of the 47 competencies in the model were valuable to the program managers. …

A Case Study Of The Base-Closure Community Initial Redevelopment Process, Stephen R. Cliatt, Gregory A. Stanley

Theses and Dissertations

In 1990, Public Law 101-510 created the independent, five-year Defense Base Realignment and Closure Commission BRAC. This law provided for the Commission to meet in 1991, 1993, and 1995. The 1993 Commission recommended transfer of the Defense Electronic Supply Center DESC, a Defense Logistics Agency inventory control point, to Columbus, Ohio. This action resulted in an Air Force decision to close Gentile AFS, Kettering, Ohio. A case study of the closure and initial redevelopment of Gentile AFS was undertaken to construct a framework to be used by future redevelopment policy makers affected by a defense base closure. This framework covers …

Scenario Analysis: An Integrative Study And Guide To Implementation In The United States Air Force, Jamey B. Cihak, Steven A. Mozel

Theses and Dissertations

With the uncertainties in the current Air Force environment, extrapolated forecasting methods are no longer sufficient for meeting the Air Forces strategic planning needs. The Air Force could benefit from using a more sophisticated method to determine the opportunities and obstacles it will face in the future. The key characteristics that distinguish scenario analysis from other forms of forecasting are the qualitative, contextual descriptions of the future environment, and the identification of several possible futures. This thesis discusses the concept of scenario analysis and its relevance to the Air Force as a strategic planning tool. It begins with an overview …