Business Commons^™

An Exploratory Study Of The Impact Of Quality Management Practices On Data Integrity Fda-483 Observations Received By Pharmaceutical Manufacturers In Florida, Sarah Mary Christie

Theses and Dissertations

Quality management systems and regulatory compliance have been studied in academic and practitioner settings (Andersson et al., 2006; Beattie & Sohal, 1999; Berrouiguet, 2013; McDowall & Ratcliff, 2016; Unger, 2019; Wechsler, 2019). While research has been performed on both topics independently, there has not been a definitive analysis of the relationship between quality management practices and regulatory compliance, especially in an FDA-regulated manufacturing environment. This research study attempts to link quality management practices and regulatory compliance and provides valuable insights for working managers on the practitioner level.

Managing Risks At Early-Stage Investment - An Information Asymmetry And Signaling Perspective, Vineet Malhotra

Theses and Dissertations

Venture Capital (VC) funding for entrepreneurs has traditionally been examined independently without considering risk differentials or idiosyncratic information gaps at various funding stages. As a result, these studies carry either a survival bias (only successful ventures), confirmation bias (interpreting information partial to decisions), or an assumption of information homogeneity across the funding stages. Without tangible and performance-related information at the early funding stage (seed), VCs rely on indicators or signals that create unimpeachable logic for investment. The paper explores VCs’ criteria to manage investment risks through an information asymmetry and signaling perspective and leveraging phenomenological research. The study was conducted …

Stages Of Entrepreneurial Success: A Qualitative Study Of Post-Soviet Immigrant Entrepreneurs In The United States, Nathan Thor Rozea

Theses and Dissertations

The rate of immigrant entrepreneurship continues to grow, affecting economic development in many host country communities. Immigrant entrepreneurs are found in past research studies to be outpacing host natives in entrepreneurial activities, offering additional economic, social, and cultural benefits. This study examined a phenomenon at the individual immigrant entrepreneur level in the United States to provide increased insight into understanding the phenomena of surges in immigrant entrepreneurial startups for continued research on immigrant entrepreneurship to effect related policy formation and decisions. This research examined a cohort of eighteen post-Soviet immigrant entrepreneurs from 11 different Eastern European countries with successful businesses …

Human Resource Management (Hrm) Practices And Female Mechanical Engineer Turnover Intentions: The Mediating Role Of Social Capital, Tyrone Walston Gorrick

Theses and Dissertations

The objective of the present study was to investigate the effect of human resource management (HRM) practices on female mechanical engineer turnover intentions while examining the mediating role of social capital. This study drew on insights from the HRM, social capital, and turnover theories and related models in the literature to formulate a set of hypothesized relationships and predictions that HRM practices positively influence social capital and social capital negatively affects female mechanical engineers' turnover intention. Turnover remains a challenging issue for all organizations, driving the need for measures that reduce employee quit intentions and, ultimately, turnover. After all, the …

Complexity Leadership Theory: The Influence Of Enabling Leadership And Experiential Learning On Emergent Outcomes And Organizational Knowhow, Bruce William Rideout

Theses and Dissertations

As technology advances, businesses find that today's information age is increasingly complex. If an enterprise can prepare the workforce to succeed in a complex environment, it will have a competitive advantage. Complexity is characterized by unpredictability, no recognizable patterns, and nonlinear causes and effects, creating unique challenges for today's workforce. The core or overarching research question that guides the research is: In complex environments, what are the experiences of leaders and team members who use enabling leadership and experiential learning to influence emergent outcomes, and how does it create organizational knowhow? In this constructivist grounded theory study, the efficacy of …

The Ties That Blend: Social Capital And Family Firm Innovation, Dustin L. Odom

Theses and Dissertations

The research project empirically assesses the influence of an under-researched aspect of social capital on the family firm’s entrepreneurial behaviors. Specifically, blending social capital, which consists of bonding social capital and bridging social capital that develops between family firms and external family stakeholders, is considered in examining the family firm’s engagement in innovation efforts. Additionally, familial tie strength and outside business ownership of external family stakeholders are argued to moderate the proposed relationship between blending social capital and family firm innovation. The surveying methods for assessing the hypothesized relationships included conducting a two-wave study with adapted, modified, and validated scales. …

Exploring The Role Of Soft Skills Amongst African American Women Navigating Barriers To Achieving Corporate Leadership, Latoya Newell Burke

Theses and Dissertations

This study sought to explore the role of soft skills in African American women's ascension to corporate leadership as they navigate and overcome barriers. The disparity of African American women in corporate leadership is longstanding. African American women's corporate American experience is distinct and often fraught with difficulties. In order to overcome the obstacles they encountered while pursuing executive leadership, this study investigated if soft skills were thought to be a crucial skill required. The study fills a gap in research that addresses African American women specifically. Previous studies have addressed the barriers that African American women face in corporate …

Artificial Intelligence Superteams & Augmentation Strategies: Increasing Performance Of High-Functioning Virtual Team Members Via Human Machine Teaming Enhancements, Eric Lawrence Demirjian

Theses and Dissertations

Artificial intelligence (AI) can impact future workforce business operations in extraordinary ways through human-machine teaming. A human-machine teaming revolution will unleash enormous change upon businesses by merging humans and AI. For years, scholars and mainstream thought leaders have argued that firms must embrace AI and human-machine teaming to advance employee performance and deliver a high-performance, cost-effective, comprehensive business strategy (Raisamo, Rakkolainen, Majaranta, Salminen, Rantala, & Farooq, 2019). The era of human inadequacy, human-only teams, and human performance ceilings is disappearing as AI rapidly augments work and teams (Ashley & Sahota, 2019). AI augmentation and human-machine teaming will drive tomorrow’s blended …

High-Functioning Virtual Team Members & Quality Of Work Life: A Mixed Methods Analysis Of Subgroups, Performance, And Standard Occupational Classification Factors, Kate Ashley Hill

Theses and Dissertations

Historical events such as industrialization, the advent of computers, and the dawn of the internet have consistently impacted the employee workforce and created risks and opportunities for increased performance and quality of work life (QWL) (Guest, 2014; O’Halloran, 2015). Modern worldwide businesses are increasingly turning to virtual team members (VTMs) to create efficiencies, lower costs, and adapt to the changing implications of the COVID-19 and worker environment (Garro-Abarca, Palos-Sanchez, & Aguayo-Camacho, 2021). At this intersection between global change and altering work practices, the VTM faces changing societal views on QWL. Therefore, the individual VTM is the unit of analysis and …

A Focus On Followers: Examining Relationships Between Elements Of The Leader-Follower Relationship From The Follower’S Perspective, David James Ross

Theses and Dissertations

This dissertation examines followership style, leadership behaviors, and LMX-quality from the follower’s perspective. This research used Kelley’s followership framework, the full range leadership model, and the LMX-6 instrument to analyze each dimension of the leader-follower relationship. Using a sample of 89 followers from various backgrounds, the study collected data regarding each of the followers’ unique relationships with their leader. These data provided insights into the followers’ current followership style (i.e., their current levels of independent critical thinking and active engagement), their leaders ‘behaviors, and the quality of their individual leader-follower relationship. The researcher used the statistical program JASP to measure …

Human Capital Advantage From Fortitude, Resilience, And Perseverance Of Minority Ceos In Stem Organizations: A Phenomenological Study, Torin Mordel Malone

Theses and Dissertations

This research study explored how the inherent lived experiences of minorities can foster the attributes of strength and stamina, collectively referred to as the fortitude, resilience, and perseverance (FRP) of minority executive-level leadership. Specifically, this research considered the lived experiences of ten minority CEOs and assessed the influence of how they lead and communicate within their organizations. The purpose of this qualitative phenomenological study was to discover if and how the attributes of FRP could distinctively serve as a human capital advantage for organizations to consider with regard to utilizing minority executive-level leadership. The implication is that the greater understanding …

Experiencing The Formalness: The Role Of Contextual Cues In Consumers’ Luxury Perception And Lifestyle Preference, Zhenyu Jin

Theses and Dissertations

Formalness, which refers to the sense of seriousness, importance, and significance, is a commonly-encountered experience in consumers’ daily lives and can influence consumer behavior in wide domains. Despite its ubiquitous nature, research on consumer experiences of formalness in marketing settings is limited. This dissertation investigates the sense of formalness in consumer behavior, exploring its antecedents and consequences in sensory marketing, luxury consumption, and consumer lifestyles.

Essay 1 identifies one of the antecedents and consequences of formalness sense by exploring how music used in marketing communications and retail environments can induce a sense of formalness in consumers, which in turn shapes …

Essays On Consumer Returns And Environmental Sustainability In Operations Management, Aditya Balaram

Theses and Dissertations

Consumer returns and environmental sustainability greatly impact the operational decisions that firms make. Focusing on consumer returns, lenient return policies aid consumers with resolving uncertainty but impose additional reverse logistics costs on retailers. The current retail landscape has largely eliminated the possibility of offering more stringent return policies since consumers have come to expect such policies as a given. This has driven retailers to look for innovative solutions while still offering costly free return policies. With respect to environmental sustainability, a number of operational decisions have been examined in the academic literature. These have ranged all the way from examining …

Nivel De Adaptación De Los Empleados Del Gobierno De Puerto Rico Con Respecto Al Teletrabajo A Través De Su Desempeño Laboral, Ricardo Guzman

Theses and Dissertations

Esta investigación tuvo como propósito identificar el nivel de adaptación que ha tenido la modalidad del teletrabajo en el servicio público a través del desempeño laboral mostrado por un grupo de empleados que rinden funciones de manera remota en una agencia del gobierno de Puerto Rico. En la Isla, el tema del teletrabajo, tanto en el sector privado como en el público, no ha sido abordado científicamente por lo que no hay una referencia clara sobre el manejo de esta modalidad y la manera en la que los empleados la han acogido. Al tomar como fundamento el hecho de que …

Well-Being From Home To Work: The Role Of Mindfulness, Alisha Gupta

Theses and Dissertations

Considering the growing spillover of work and home and its impact on well-being, I draw from the Work-Home Resources Model and Attention Restoration Theory to examine the effects of evening recovery experiences at home on mindfulness at work and eudaimonic workplace well-being. Specifically, I focus on two indicators of eudaimonic well-being—one indicator of psychological functioning (work meaningfulness) and one indicator of social functioning (high-quality connections; HQCs). Further, I introduce a boundary condition, distance from work, of the relationship between evening recovery experiences and mindfulness. I suggest that due to alternative work arrangements in today’s workforce (i.e., that permit increased overlap …

An Application Of Lewin In A Trans-Pandemic World: A Narrative Inquiry In A Case Study With A Suggested Model For The Future, Chandler Barksdale Ewell Caldwell

Theses and Dissertations

Change is constant in today’s post-pandemic world. This is truly evident in online business success with entrepreneurs that defy past limitations and rely on future vision. This study purposely attempts to identify and qualify the impact of stylized change focused leadership in response to workplace changes during the variant challenges of the corona virus pandemic. The relevancy of Lewin’s organizational change model in today’s new normal provides the foundation for this research. Data were gathered through interview with a purposive sample of 12 managers executives and team members from a public sector organization. Evolving through an iterative process of evaluation …

Explore The Best Organizational Change Model For Chinese State-Owned Enterprises In The Financial Service Industry To Address Global Challenges, Chenyang Feng

Theses and Dissertations

Chinese state-owned enterprise (SOE) in the financial service industry has reached a tipping point of making changes to address incoming global competition. The unprecedented wave of policy shifts in the market will uncage powerful rivals worldwide and demand the SOEs to change. This study reviewed the best practices and unique challenges to the SOEs in the context of organizational change and strove to explore the best organizational change model for Chinese SOEs in addressing global challenges. This study began by reviewing the background and literature about Chinese SOE development and organizational change, then developed an instrument consisting of critical items …

The New World Of Onboarding: A Comparison Of Virtual And Hybrid Onboarding Experiences, Hannah Kim

Theses and Dissertations

The world of work has changed significantly due to the global pandemic of 2020. As a result, many organizations have shifted to remote or hybrid work models, requiring new ways of thinking about all aspects of the employee experience. This paper explored the impact of both remote and hybrid work models on the employee onboarding experience, focusing on employee sentiments toward the organization. The study occurred within a consulting organization and involved interviews with twelve new hires, to understand the successes and the challenges of their onboarding experiences. The results indicated that remote onboarding negatively impacted feelings of connection with …

Diversity, Equity, And Inclusion Post George Floyd And Covid-19: Reflections From Global Business Leaders On A Changing Paradigm, Charles Edward Bray Jr.

Theses and Dissertations

This global study of diversity, equity, and inclusion (DEI), encompassing the lenses of sixteen corporate executives with multi-country influence, examines efforts to address marginalization in the workplace based on identity characteristics such as race, gender, religion, ethnicity, sexual orientation, or ability. Othering is a global phenomenon. Corporations were awakened to the magnitude of othering, shocked into reality by the murder of George Floyd and other acts of political and social violence, including femicide, globally. The COVID-19 global pandemic further exposed the impact of marginalization seen through wide health disparities across communities. The Russian invasion of Ukraine further augmented the corporate …

An Examination Of Leading Through Change Using Snyder’S Hope Theory And Lewin’S 3-Step Model, Scott E. Sorensen

Theses and Dissertations

Never has the world experienced such rapid change, and the environment in which organizations operate necessitates increased change capability and organizational agility (Argyris, 1991). Strebel (1996) found success rates for change initiatives in Fortune 1000 companies ranged from a low of 20% to a high of 50%. Later studies would substantiate Strebel’s (1996) findings, claiming that, on average, failure rates of transformational change initiatives approach 70% (Beer & Nohria, 2000; Sirkin et al., 2005). Suppose this is so, and companies wish to thrive in such a dynamic environment. A fundamental understanding of why change efforts fail and how to drive …

Great Recession And Corporate Recovery: Empirical Evidence Of The Impact Of Firms' Internal Control System, Gbolahan Oladayo

Theses and Dissertations

In Previous studies, we are made to understand that recession has a detrimental effect on corporate valves. Hence, I investigate substantial evidence that firms with a good internal control system, even during the financial crisis of 2008, were able to minimize redundancies that could have negatively affected the recovery of their company’s post-recession. Thus, firms with effective internal control systems are able to recover from negative events significantly faster (as measured by the firm’s values) than those without such systems.

Employment Transitions From Active-Duty Army Officer To Civilian: An Exploration Of The Knowledge, Skills, And Abilities Possessed By Combat-Experienced, Army Field-Grade Officers, James Daniel Crook

Theses and Dissertations

Two decades of wars in Iraq and Afghanistan have concluded, bringing an end to the longest military conflicts in the history of the United States of America. Following the example of post-war history, the military’s posture is to reduce personnel end-strength. The post-war military requires fewer soldiers, and a significant number of transitioning officers make the journey from military to civilian employment. This quantitative study discovered the knowledge, skills, and abilities of combat-experienced, active-duty, Army field-grade officers and explored the change from military to civilian employment. This study addressed the gap in the literature regarding this specific group of transitioning …

Franchising: A Microfoundational View Of Personality Relationships Towards Franchisee Financial Performance, Christopher Heath Rehkop

Theses and Dissertations

The franchisor-franchisee relationship is unique; it provides a blend of entrepreneurial spirit with the structure of an established corporation. Franchisees operate with a degree of independence, taking certain risks and managing the details of day-to-day business, yet are also obligated to follow prescribed systems and processes of the franchisor. Both parties have a vested interest in the success of this relationship. While many macro-level factors (economy, technology, and demographics) come into play for a franchise’s success, one micro-level variable that may be identified early during recruitment is the personality characteristic of the franchisee candidate. A micro-level or “microfoundations” approach addresses …

When And Why Targeted Products For Underserved Consumers Backfire, Ruoou Li

Theses and Dissertations

As the demand for creating and embracing a diverse marketplace increases, marketing strategies that over-generalize the needs of different consumer groups are no longer viable. Thus, many brands and companies have begun offering inclusive products that accommodate the specific needs of historically underserved consumers (e.g., women, people of color). One important question for marketers to answer is how these inclusive products should be promoted to appeal to these previously undervalued consumers. While prior research suggests that consumers will favor products with more explicit descriptions of the target consumer (i.e., blatant targeting) because doing so makes the targeted identity salient, I …

The Most Important Human Capital Resource: A Strategic Human Resources Perspective On Top Management Team Effectiveness, Spenser Michael Essman

Theses and Dissertations

This dissertation comprises two studies that theoretically and empirically examine a critical human capital resource, the top management team (TMT). In the first chapter, I propose a conceptual model that focuses on the context in which TMTs are embedded, by building on recent theory suggesting that the TMT is embedded within a multiteam system, referred to as a strategic leadership system. Specifically, I suggest that functional leadership teams – decision making groups responsible for managing firm functions and business units (e.g. finance; human resources) – are likely to be a part of the strategic leadership system, and develop theory regarding …

Reconceptualizing Informal Learning In An Online Learning Environment, Silvia Clark

Theses and Dissertations

In 2020, many organizations moved their formal training programs to an online learning context due to COVID-19. Informal learning, which refers to activities that are self-guided and occur independently outside of formal learning contexts has gained significant interest among researchers and practitioners in the past two decades as it has been identified as the primary type of learning in today's organizations. Despite the increasing interest in informal learning, no attempt has been made to examine and understand informal learning in an online learning environment.

This dissertation provides an integrative review of prior work on formal and informal learning in online …

Entrepreneurial Orientation Impact On Micro And Small Enterprises In Egypt, Fayrouz Negm

Theses and Dissertations

The aim of the proposed study is to test and analyze the impact of Entrepreneurial Orientation (EO) on micro and small enterprises’ growth in Egypt, measured by three growth indicators: sales revenue, profit margin, and employment. The growth rates are measured over four periods (past three years, past year, next year, and next three years) to examine the historical and potential impact of EO on growth rates.

EO is defined as the process which organizations use to renew themselves and their markets by innovativeness, proactiveness, and risk-taking (Miller, 1983). While EO is considered one of the crucial factors in determining …

Getting Ahead And Getting Along In Entrepreneurial Networks: Network Effects Of The “Dark” And “Light” Sides Of Personality In New Venture Performance, Victoria Antin Yates

Theses and Dissertations

This dissertation explores how dark and light personality traits influence venture performance via mediating effects of social structure. Because entrepreneurship is an inherently social process, theoretical perspectives of social network theory and social comparison theory are used to examine how entrepreneurs’ dark and light personality traits interact with personality traits of socially proximal others to influence venture performance via network structure. These perspectives are drawn together using socioanalytic theory. This dissertation argues that agreeableness and narcissism interact with the personality traits of network others at the group-level to influence structural hole positioning within entrepreneurial networks; in turn, structural holes are …

Assessing The Analytic Competency Gap For Hr Professionals: Providing Hr A Roadmap To Data-Driven Decision-Making, Chandra Kay Marie Talerico

Theses and Dissertations

Human Resource (HR) professionals have fallen behind their peers in utilizing and leveraging analytics to enhance performance. Research indicates that HR professionals need a more prescriptive understanding of competencies required for analytics and the influence on job performance. This study utilizes a novel method to map a newly demanded skill set or competency cluster to a profession, filling a gap in the competency modeling literature for future state occupational needs. The developed and supported HR analytic competency cluster is logic, numeracy, and critical evaluation with special considerations for persuasion. This study utilized a structural equation model (SEM) to test the …

A Mixed Methods Approach To Investigating Adjourning Phase Behavior In A Sample Of The Product Development Teams In The Light Metal Forming Industry, Pawel Kazanowski

Theses and Dissertations

This study aimed to integrate existing literature, research, and thinking about team interactions during and after significant events like joint ventures, mergers, or technological changes exhibiting adjourning-like conditions in the team development process. The study of the product development teams representing the light metal forming industry followed the mixed-methods sequential design, including the Straussian approach to grounded theory during the qualitative phase of the study. The quantitative phase of the study included the creation of the Team Interactions Scale, followed by the Exploratory Factor Analysis. Successful verification of the proposed framework stimulated the introduction of the Team Interactions Score, capable …