Business Commons^™

Addressing Burnout: A Shift To The Progressive Work Model, Monika M. Doss

Theses and Dissertations

Worker burnout is a prevalent global issue and has persisted for decades. Commuting, traffic, and work schedules conflicting with personal responsibilities are just a few of many frustrations workers often experience as a part of the current way of working. This research brings light to a new work model that mitigates worker burnout. Maintaining focus on the worker, this study asked: Does a progressive organizational work model mitigate burnout? The Progressive Work Model (PWM) is a forward-thinking framework used to organize work activities and processes within an organization that meets the work-life balance needs of the modern workforce by mitigating …

Exploring The Role Of The Theory Of Planned Behavior And The Intention-Behavior Gap In The Adoption Of Products And Solutions By B2b Organizations: An Analysis Of Organizational Culture As Moderators Or Mediators, Ronil Prasad

Theses and Dissertations

New product adoption by business-to-business (B2B) organizations is explored through an examination of the influence of the theory of planned behavior (TPB), organizational culture, and the presence of the intention-behavior gap. A phenomenographic design, utilizing qualitative surveys, enabled a detailed analysis of attitudes, subjective norms, and perceived behavioral control as key factors influencing adoption intentions and actions within US-based organizations. The study collected responses from a purposively sampled group of experienced decision-makers with authority over new product selection. A total of 86 B2B decision-makers responded to the invitation to participate

Thematic analysis revealed perceived behavioral control as the most influential …

Hasta La Raíz: An Exploration Of Latinidad In Venture Capital, Mariela Salas

Theses and Dissertations

This dissertation explores the multifaceted experiences and career management strategies of Latinos/as in the venture capital industry, an area marked by significant underrepresentation. This study aims to illuminate the unique challenges and strategies of Latino/a investors. Drawing on literature from identity formation, Latinidad, diversity and inclusion, and career management, this research addresses the gap in academic literature regarding the lived experiences of Latinos/as in venture capital. The study utilizes 18 narrative interviews with active Latino/a investors of diverse backgrounds and varying experience levels to develop a conceptual framework. This framework highlights the constructed identity of the venture capital investor through …

Sourcing Strategies To Mitigate The Risks Of Trade Actions, Marlene A. Gonzalez

Theses and Dissertations

This research investigates the impact of trade actions on supply chain organizations and explores the procurement strategies employed to mitigate associated risks. Through a two-paper format, the study delves into the perceptions of supply chain managers regarding disruptions caused by changing trade policies and examines the factors influencing their procurement decisions. By conducting qualitative interviews and quantitative analyses, the research aims to provide insights into how supply chain managers prioritize trade actions, adapt their supply base, and implement sourcing strategies to address trade-related challenges. With a focus on the US-China economic relationship and the utilization of trade policy tools such …

Intraday Price Bubbles And Their Influencing Factors: A Small- And Micro-Cap Analysis, Benjamin Sawyer

Theses and Dissertations

This dissertation explores episodes of intraday stock price bubbles in small- and micro-cap stocks, a type of price bubble that is understudied in traditional financial literature. Stock price bubbles, marked by significant deviations of market prices from fundamental value, often cause undue harm to market participants and hinder the efficient allocation of capital. Despite their long history and recurring nature, the anatomy of price bubbles is still highly debated--their existence, causes, and impacts. Drawing on market efficiency, microstructure, and behavioral finance theories, the research applies a number of traditional and more recently developed statistical tests to detect intraday bubbles and …

Heat Shields And Friendship Bracelets: Features That Enable Effective Employee Resource Groups, Kevin Sakamoto

Theses and Dissertations

Employee Resource Groups (ERGs) are a potentially powerful means of addressing inequalities and improving working conditions for underrepresented groups in organizations. However, little attention has been given to the motivation of employees who voluntarily donate their time in support of their ERG. The fact that membership in ERGs often coincides with a social identity group (e.g., Asian American) adds a dimension not associated with other non-formal groups (e.g., softball team) within an organization, and may increase the potential for ERGs to achieve valued outcomes. Drawing from academic literature on Social Identity Theory (SIT), employee voice, and activism, this qualitative study …

Exploring Strategies For Social Impact In Cross-Sector Partnerships: A Multiple Case Study Approach, Melanie Venture

Theses and Dissertations

The UN’s Sustainable Development Goals (SDGs) identify critical society challenges in areas of poverty, gender and income equality, health, and well-being. Consensus exists among scholars and practitioners on the need for cross-sector partnerships (CSPs) for achieving the SDGs. However, we have yet to identify the means of fostering collaboration to yield optimal social impact while also generating measurable results and financial returns. We lack actionable strategic frameworks for explaining how CSPs should be implemented. This multiple case study examined five socially oriented business-nonprofit partnerships and addressed how collaboration strategies can increase social impact of CSPs. The findings revealed important insights …

Leadership In Social Service Non-Profit Organizations: An Interpreative Phenomenlogical Analysis Of Executive Leadership High Attrition Levels And Proposals For Change, Stephanie Fredericka Wanza

Theses and Dissertations

The purpose of this study is to address how leaders who are employed at non-profit organizations can utilize change management frameworks, leadership style, strategic planning and organizational best practices to reduce attrition levels at their organizations. The focus of this study is three-fold: a) to understand why high attrition takes place at non-profits; identify what change model/s, types of leadership styles and best practices can be effective in reducing leader attrition, b) explore the development of a leadership framework by understanding how to manage change at nonprofits through the Carnall (1986), Shields (1999) and Cummings and Worley (2009) change management …

The Latina Career Journey: Experiences Of Latinas In Accounting, Alba Ruth Prato

Theses and Dissertations

Latina voices remain largely silent in the scholarship on leadership, and their representation in leadership roles lags behind other minority and majority groups. This research explored the Latina career journey through in-depth narrative interviews with 19 Latinas who told the stories of how they carry out their role, act on opportunities, navigate between cultures, and overcome challenges. Through comprehensive qualitative analysis using a grounded theory approach, a theoretical framework emerged that brings to light the larger social and cultural forces that impact the management arena and function as levers that, when activated, hinder and facilitate the emergence of Latina leaders. …

The Power Of Organizational Purpose In Customer Engagement, Claudio Ludovisi

Theses and Dissertations

In a hyperconnected world, direct customer engagement is becoming a significant competitive advantage. Technologies like database marketing, social media, personalization, and artificial intelligence are widely available to create and support direct relationships with customers at scale; yet, as evidenced by the unabated rise in marketing and paid media costs, firms continue to use third parties to engage their audiences. At the same time, organizational purpose has been shown to drive firm value, but majority of research has focused on internal dynamics of purpose rather than its effect on external stakeholders and customers in particular. Very little has been empirically studied …

An Examination Of Emerging Technologies In Supply Chain Management And Their Impacts On Efficiency In The Automotive Industry, Wafaa A. Barakat

Theses and Dissertations

The automotive supply chain sector is facing immense transformation, particularly with the emerging digital technologies in supply chain management. This paper examines the emerging technologies in supply chain management and their impacts on efficiency in the automotive industry. This research strives to examine the underlying aspects of the automotive supply chain integration in United States companies. For the study, there is the application of the exploratory study. The reason is that there is no vivid perspective of the characteristics and the scope. The study design used is a qualitative analysis of 10 automotive personnel from different multipliers of the automotive …

Department Chairs’ Impact On The Diversity, Equity, And Inclusion Of Their Departments, Nicholas R. Garcia Ii

Theses and Dissertations

Department chairs serve not only as the leaders of their departments but also as middle managers in their schools, colleges, and universities. While many department chairs see their role as having little authority, they still play an integral role in day-to-day campus operations (Hunt & Jones, 2015). As leaders of their departments, chairs can directly influence the department’s organizational culture (Schein, 2010), including the culture of diversity and inclusiveness. Departments nationwide are being held responsible for increasing the diversity of the faculty and responding to students' calls for diversity. Departmental organizational culture and the role of the chairperson are essential …

Supervisor-Subordinate Communication In The Contemporary Audit Environment, Devon P. Jefferson

Theses and Dissertations

Just five years ago I was working as an Audit Manager in person (in the office or at the client site), amongst each of my subordinates, which made common work practices like knowledge sharing, responding to questions, and building team morale easy. Since then, remote work has become the new norm, which has significantly changed the communication dynamics between supervisors and subordinates. This dissertation is my personal pursuit to understanding how supervisor and subordinate auditors are currently interacting to achieve desired work outcomes, and identifying specific areas where challenges may exist. I accomplish this objective through four papers, including a …

Who Is Responsible For Corporate Social Responsibility? Investigating Employees’ Roles As Agents Of Csr, Leah Alley

Theses and Dissertations

Corporate social responsibility (CSR) can be thought of as involving an interaction between two parties: one party who performs the socially good deed (i.e., the “agents” of CSR), and another party who is to receive its benefits (i.e., the “intended beneficiary” of CSR). Research on employee reactions to CSR largely focuses on employees’ reactions to CSR in general, which makes it impossible to assess how employees’ roles as agents and beneficiaries of CSR influence subsequent attitudes and behaviors. Theories of justice suggest that employee perceptions of CSR change when they are and are not the agents and beneficiaries of CSR, …

Impact Of Environmental, Social, And Governance Disclosure On Firm Performance: A Case Of Listed Manufacturing Firms In Nigeria, Abdulbaki Ubandawaki

Theses and Dissertations

The traditional goal of companies is to maximize shareholders’ wealth. However, to achieve this objective, many complementary goals must be pursued alongside the traditional ones. To achieve corporate goals, businesses need to interact with the environment. The continual interaction of the corporation with the environment has definitely come with its costs and benefits, and the global interest in promoting sustainable development has made corporate ESG reporting a crucial issue. The aim of the study is to investigate the relationship between ESG reporting and firm performance among listed manufacturing firms in Nigeria. The data was collected from annual and standalone sustainability …

Role Of The Chief Data Officer In Government, Adita Karkera

Theses and Dissertations

Government data, whether in physical or digital form, has been collected for as far as memory can take us. However, government entities today are grappling with complex heterogeneous data systems. The transformation in data collection and management was profound in 2018 due to the enactment of the Foundations for Evidence-Based Policymaking Act. This legislation heightened the emphasis on curating, analyzing, and utilizing data to enhance decision-making, mandating federal agencies to appoint a Chief Data Officer (CDO) responsible for orchestrating the strategic use of data within the organization. While the overarching goal of a government CDO is to strategically harness an …

An Empirical Study Of The Relationship Between Board Chairperson Activism, Board Gender Diversity, Board Gender Inclusion, And Firm Performance, Phyu Phyu Aung Myint

Theses and Dissertations

This dissertation empirically examined the effect of board chairperson activism and board chairperson power on board gender diversity, board gender inclusion, and firm performance using a sample of boards of Fortune 500 firms. Board chairperson activism, in this dissertation context, refers to board chairpersons taking actions such as speaking out on, advocating for, or actively supporting gender equality or women leadership in business. Board gender diversity refers to the gender heterogeneity of directors in the boards whereas board gender inclusion refers to the extent to which women directors are given opportunity to participate and contribute to …

"Maybe I Shouldn't Have Worn Such High Heels" Examining Self-Presentation Expectations For Corporate Women Using Communication Theory Of Identity, Taylor E. Mack

Theses and Dissertations

The present study examines how corporate women use self-presentation in the workplace to communicate professionalism. The study utilizes Communication Theory of Identity (CTI) to consider the self-presentation experiences of corporate women. CTI identifies four identity layers: personal, relational, enacted, and communal, which interact and influence each other as individuals attempt to define themselves. Through semi-structured, in-depth interviews with corporate women, the present study found the following results: women often receive communication regarding self-presentation standards from peers rather than formal policies, self-presentation expectations have become more casual and diverse, women still encounter challenges resulting in the need to (re)negotiate their identity, …

Effects Of Ai Voice Assistants’ Messages On Pro-Environmnetal Consumer Behavior: Message Content And Voice Attributes, Somang Min

Theses and Dissertations

The hospitality and tourism industry has increasingly prioritized environmental concerns, driving the adoption of green practices and communication strategies. This dissertation investigates the role of AI voice assistants in hotel rooms in promoting pro-environmental behavior, recognizing the importance of fostering environmental mindfulness through technology and behavioral interventions. This research explores the influence of voice attributes and message content on consumers' pro-environmental behavior when conveyed through AI voice assistants. It specifically focuses on the marketing cue of Kindchenschema cuteness by examining how a baby-like voice in AI voice assistants may enhance pro-environmental communication, a topic rarely addressed in the hospitality and …

Shades Of Housing: Real Estate Urbanism And State Planning In Egypt, Zeinab Nadeem

Theses and Dissertations

The housing crisis is a global dilemma, especially in the context of urban cities in developing countries. Housing affordability has become more challenging in the recent global and national turbulent economic conditions of rising inflation rates and construction costs, where Egypt is witnessing a surplus of vacant housing units that are either unsold or unoccupied with citizens involuntarily relocating to remote new cities. The government has also significantly engaged in real estate market speculation by offering public land for profits to private investors in the market since the 1990s. The shades of housing found in Egypt are the works of …

Exploring Cross-Border Business Model Adaptation, Kurt Norder

Theses and Dissertations

A business model is defined as the way a firm organizes its available resources to deliver and capture value. It can be simplified using the RCOV framework which splits the model into resources and competences, organization, and value propositions. However, the interactive nature of the components still creates internal complexity that must be managed without undermining the competitive advantage. This internal system is also subject to a multiplicity of contextual pressures, particularly as it crosses national borders. A cross-border business model has at least one of its components in multiple country environments, thus it faces variation in economic, competitive, technological, …

Decoding Trustworthiness And Helpfulness Of Online Reviews In Hospitality: A Reader-Centric Perspective, Xiaonan Zhang

Theses and Dissertations

Online review is an ongoing popular topic for both researchers and practitioners. Consumers’ decision-making is largely influenced by the online reviews, especially those that are perceived as trustworthy and helpful given the information overload issue and existence of fake reviews. This dissertation consists of three independent but closely related studies focusing on trustworthiness and helpfulness of online reviews in hospitality industry. The objectives of this dissertation are to explore the factors affecting review trustworthiness and helpfulness as identified in previous research and determine their relevance to consumers' real-world reading and decision-making experiences, as well as the impact of message framing …

Refining Contract Management: Essays On Relational Contracting, Transaction Costs, And Text Analysis, Timothy E. Landucci

Theses and Dissertations

This dissertation refines defense contracting by addressing aspects of managing contractual relationships. While the setting and data relate to defense contracts, the lessons can be expanded to nonprofit contracting beyond defense and even to contract management in general. First it presents a game theoretic model of a relational contract between a for-profit supplier and a non-profit buyer and explores how the model could be used to promote stability, manage costs, enhance cooperation, and encourage long-term capacity. The dissertation then explores governance alignment using transaction cost economics (TCE) and Department of the Air Force contracting data. One analysis uses data from …

Network Vulnerability Identification For The Material Routing Problem, Carson G. Long

Theses and Dissertations

This dissertation considers the importance of identifying spatiotemporal vulnerabilities in ground distribution networks and uses operations research methods to formulate models that allow military logistic planners to implement prevention and mitigation measures regarding the routing of personnel, equipment, and supplies in contested Areas of Responsibility (AOR). For optimization models relating to identifying spatiotemporal network vulnerabilities in distribution networks, this work leverages game theory, mixed-integer programming, multi-objective optimization, and metaheuristics to inform mitigation measures for shipment routing. This research has three related components: the first component develops a multi-objective mathematical program to identify spatiotemporal vulnerabilities via myopic heuristic identification, in combination …

Competencies Of Modern Musician Entrepreneurs: The Role Of Digitalization In The Music Industry, Richard A. Rodriguez

Theses and Dissertations

The culture creation industries are undergoing a period of accelerated digitization, globalization, and democratization. The 21st century music industry is bustling with lowered barriers to entry, increased knowledge sharing, and direct to consumer models which have resulted in a gold rush of entrepreneurial opportunities for musicians and increased competition to music firms and superstars. The music industry has been subject to innovative disruption providing valuable insight on the nuances of this paradigm shift for music entrepreneurs and scholars alike. Specifically, I explore competency factors in artist’s journey from musicians to entrepreneurs with successful self-managed careers. Employing Lazear’s Theory of Balanced …

Essays On The Influence Of Review And Reviewer Attributes On Online Review Helpfulness: Attribution Theory Perspective, Rakesh Guduru

Theses and Dissertations

With the emergence of digital technology and the increasing availability of information on the internet, customers rely heavily on online reviews to inform their purchasing decisions. However, not all online reviews are helpful, and the factors that contribute to their helpfulness are complex and multifaceted. This dissertation addresses this gap in the literature by examining the antecedents that determine online review helpfulness using attribution theory. The dissertation consists of three essays. The first essay examines the impact of authenticity (review attribute) on review helpfulness, showing that the expressive authenticity of a review enhances its helpfulness. The second essay investigates the …

Human Resource Management (Hrm) Practices And Female Mechanical Engineer Turnover Intentions: The Mediating Role Of Social Capital, Tyrone Walston Gorrick

Theses and Dissertations

The objective of the present study was to investigate the effect of human resource management (HRM) practices on female mechanical engineer turnover intentions while examining the mediating role of social capital. This study drew on insights from the HRM, social capital, and turnover theories and related models in the literature to formulate a set of hypothesized relationships and predictions that HRM practices positively influence social capital and social capital negatively affects female mechanical engineers' turnover intention. Turnover remains a challenging issue for all organizations, driving the need for measures that reduce employee quit intentions and, ultimately, turnover. After all, the …

Stages Of Entrepreneurial Success: A Qualitative Study Of Post-Soviet Immigrant Entrepreneurs In The United States, Nathan Thor Rozea

Theses and Dissertations

The rate of immigrant entrepreneurship continues to grow, affecting economic development in many host country communities. Immigrant entrepreneurs are found in past research studies to be outpacing host natives in entrepreneurial activities, offering additional economic, social, and cultural benefits. This study examined a phenomenon at the individual immigrant entrepreneur level in the United States to provide increased insight into understanding the phenomena of surges in immigrant entrepreneurial startups for continued research on immigrant entrepreneurship to effect related policy formation and decisions. This research examined a cohort of eighteen post-Soviet immigrant entrepreneurs from 11 different Eastern European countries with successful businesses …

Southeastern Conference (Sec) International Student-Athlete (Isa) Career Transitions - A Cultural Intelligence (Cq) Perspective, Tsu-Lin Yeh

Theses and Dissertations

This dissertation investigated international student-athletes’ (ISAs’) transition experiences of being recruited for, matriculating in, and then leaving high-performance and commercialized Southeastern Conference (SEC) institutions. Adopting the Cultural Intelligence (CQ) theory, this dissertation specifically examined how the four CQ elements (metacognition CQ, cognition CQ, motivation CQ, and behavior CQ) existed in an ISA’s transition process. CQ explains a person’s capability for performing well in culturally diverse environments (Fang et al., 2018). Traditional CQ studies have been utilized to manage international organizations’ diversity and inclusion (Triandis, 2006), particularly regarding employee retention, career transition and development (Mangla, 2021). However, although sports management is …

Platform Of Growth: An Analysis Of Earnings And Social Media Engagement Among Esports Athletes, Colleen Marie Dibble

Theses and Dissertations

Esports consists of online gaming, cyber sport, and virtual sport in a highly competitive environment. The industry has grown tremendously over the last 30 years (Leroux-Parra, 2020). Professional esports competitions are often now contested with a large scale, global audience, and millions of dollars potentially at stake in some competitions. Hundreds of esports athletes earn a living from the multi-billion-dollar esports industry. In addition to players earning salaries and prize pool money in a professional setting, many colleges have offered scholarships to enrolled students and have begun to offer esports-related curriculums (Dominguez, 2022). Networks such as ABC, ESPN, and TBS …