Business Commons^™

Working Capital Management Strategies To Increase Bank Profitability, Khalid Makki Said

Walden Dissertations and Doctoral Studies

More than 50% of business failures in the United States are because of business leaders’ inability to manage working capital. Some bank leaders lack strategies to improve working capital management. Grounded in the cash conversion cycle theory, the purpose of this qualitative multiple case study was to explore the strategies bank leaders used to improve working capital management. The participants consisted of 3 managers from 3 different U.S. banks in Kentucky, who successfully implemented working capital management strategies to increase bank profitability. The data collection process included semistructured interviews and company documents provided by the participants. Data were analyzed using …

Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo

Walden Dissertations and Doctoral Studies

Small and medium size business owners who do not use information systems effectively degrade business models, reduce customer value, and diminish the prospects for business stability, profitability, and growth. Grounded in the resource based view framework, the purpose of this qualitative multiple-case study was to explore the information systems strategies small business owners used to sustain their business beyond 5 years. A purposeful sample of 5 owners of 5 different small and medium sized businesses in the state of Texas participated in the study. Data were collected via semistructured, face-to-face interviews, company documents, and member checking. Data were analyzed using …

Strategies For Reducing Employee Turnover In Small- And Medium-Sized Enterprises, Tijani Mohammed

Walden Dissertations and Doctoral Studies

Employee turnover leads to increased operational costs and workloads and affects sales performance. Reducing employee turnover is essential for managers of small and medium sized enterprises to minimize costs and increase sales performance. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies managers of small and medium sized enterprises use to reduce employee turnover that negatively affects sales performance. The participants consisted of 3 managers of small and medium sized enterprises in the Bronx, New York. Data were collected using semistructured, face-to-face interviews, and a review of organizational documents. A thematic …

Organizational Capacity-Building To Battle Addiction In The Oneida Community, Anita F. Barber

Walden Dissertations and Doctoral Studies

Oneida Nation community members created a new and developing organization The Healing Society (fictious name) operated by a volunteer board. The board needed strategic direction to build organizational capacity and sustainability to address the lack of awareness in the community about the increase in opioid and heroin abuse after a well-known community member died from an overdose. The purpose of this postpositivist constructionist qualitative case study was to gather empirical data from the perspectives of internal and external stakeholders through a SWOT analysis focused on their perspectives. Their answers addressed: (a) the organizational strengths and weaknesses of The Healing Society …

Strategies To Manage Quality In Outsourced Manufacturing Processes, Claudia Elizabeth Contreras

Walden Dissertations and Doctoral Studies

Offshore outsourcing operations that involve high risks of noncompliance with quality specifications have been studied among scholars. Researchers have demonstrated that organizations pursue offshore outsourcing to reduce costs and to remain competitive; however, noncompliance with quality specifications increases product costs. Grounded in the total quality management model, the purpose of this qualitative multiple case study was to explore business managers’ strategies used to ensure compliance with quality standards when outsourcing manufacturing processes internationally. The participants consisted of 3 managers of companies in Riverside County, California, who successfully outsourced offshore manufacturing operations. Data were collected through face-to-face interviews and validated with …

Implementation Of An Electronic Health Record-Keeping System, Deborah Jean Kilgore

Walden Dissertations and Doctoral Studies

In 2015, only 15% of behavior health hospitals in the United States had been converted from paper charting systems to electronic health records (EHRs) systems. Healthcare managers are concerned about the lack of EHRs because they need to meet mandated federal requirements to implement EHR systems. Using the technology acceptance model, the purpose of this qualitative single case study was to identify strategies behavioral healthcare managers use to adopt their EHR system. The participants consisted of 5 behavioral healthcare managers working in a chemical dependency treatment facility located in the U.S. Midwest. Data were collected from semistructured interviews, a review …

Leadership Strategies For Improving Mergers And Acquisitions Performance, Alon Ben Jacob

Walden Dissertations and Doctoral Studies

Mergers and acquisitions (M&A) are a critical process business leaders use to increase profitability and grow their business. Still, the majority of M&As fail to deliver the expected value to the acquirers. Grounded in Sarasvathy's effectuation theory, the purpose of this single case study was to explore strategies to conduct successful M&A processes. The participants were 8 individuals from a global healthcare company who acted as the company's presidents and had experience conducting M&As. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis. The following themes emerged: leadership focus, value creation, …

Strategies U.S. Coal Railroad Company Leaders Use To Remain Profitable, Jonathan Tomlin

Walden Dissertations and Doctoral Studies

Leaders of coal railroad companies in the United States have experienced significant losses in profitability. Loss of profitability is of concern to railroad company leaders because it can lead to business closure. Through the lens of the transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies leaders of U.S. coal railroad companies use to remain profitable. Data were collected from semistructured interviews and company documents from 4 railroad leaders in the Southeastern United States who successfully implemented strategies to remain profitable. Yin’s 5-step process was used to analyze the data. Three themes emerged: an equipment …

Leadership Strategies For Reducing Turnover Within Child Welfare Departments, Lace Shelise Whitten

Walden Dissertations and Doctoral Studies

Employee turnover costs companies billions of dollars annually and can damage business sustainability. Childcare managers who lack leadership strategies may struggle to reduce employee turnover. Grounded in the motivation-hygiene theory, the purpose of this qualitative single case study was to explore leadership strategies childcare managers in Polk County, Florida, use to reduce employee turnover. Data were collected through semistructured face-to-face interviews with 5 purposively selected childcare managers who have used leadership strategies to reduce employee turnover. Data were also collected via field notes, observations, and company documents. Four themes emerged from the thematic analysis of the data: open communication, feedback …

High-Performance Organizational Culture And Corporate Success, Alexander Lapshun

Walden Dissertations and Doctoral Studies

Some Singapore global corporation business leaders experience difficulties building a high-performance culture. Building a high-performance culture encourages high performance, promotes excellence, and nurtures a continuous improvement climate. Grounded in Gilbert's behavioral engineering model, the purpose of this qualitative mini ethnography single case study was to explore strategies midlevel managers in Singapore use to create a high-performance organizational culture. Six midlevel managers representing a Fortune 500 information technology firm in Singapore participated in the study. Data collection included semistructured interviews followed by member checking, direct observations, and a review of the company's documents. Marshall and Rossman's 5-step data analysis process identified …

New Venture Modeling Strategies For Information Technology Business Startups, Jude Thomas

Walden Dissertations and Doctoral Studies

Information technology (IT) startup owners often lack new venture modeling strategies to sustain their businesses beyond 5 years. Information technology startup owners with backgrounds in software development, IT project management, and computer engineering need to know about the strategies discovered in the study to make operational, modeling, and project level decisions that ensure sustained organizational profitability. Grounded in Kim and Mauborgne's blue ocean theory, the purpose of this qualitative multiple case study was to explore new venture modeling strategies some information technology startup owners use to sustain their businesses beyond 5 years. Study participants comprised 3 IT startup business owners …

Employee Motivation And Knowledge Transfer In Nonprofit Organizations, Heidi Keam Nors

Walden Dissertations and Doctoral Studies

AbstractIneffective knowledge transfer strategies can negatively affect knowledge creation and employee motivation. Nonprofit business leaders who struggle with knowledge transfer among department staff are at a high risk of not improving employee motivation. Grounded in Kahn’s organizational theory on leadership and structure, the purpose of this qualitative multiple case study was to explore the knowledge transfer strategies used by nonprofit business leaders to transfer knowledge among departmental staff and to improve employee motivation. The participants comprised business leaders and staff, consisting of 2 executives, 2 managers, and 2 departmental staff members from a nonprofit charter school management company in North …

Relationship Between Virtual Employee Engagement, Self-Efficacy, And Productivity, Centelle St Aimee

Walden Dissertations and Doctoral Studies

The low productivity in organizations can cost millions of dollars in lost revenue. Low productivity is important to organizational leaders because it can lead to lower profits for businesses. Organizational leaders who understand employee behaviors that increase productivity can reduce lost revenue from high turnover rates and low employee retention. Grounded in social cognitive theory, the purpose of this quantitative correlational study was to examine the relationship between virtual employee engagement, employee self-efficacy, and productivity. Survey data from 81 virtual workers were analyzed using multiple linear regression. Results indicated the full model containing 2 predictor variables (employee self-efficacy and employee …

Strategies To Reduce Small Business Data Security Breaches, Sikini Knight

Walden Dissertations and Doctoral Studies

Organizations affected by data security breaches may experience reputational damage and remediation costs. Understanding the data security strategies needed to protect small businesses is vital to safeguard company data and protect consumers’ personal information. Grounded in systems theory, the purpose of this qualitative multiple case study was to explore the strategies small business owners use to reduce data security breaches. The participants were 4 small business owners located in the southern region of the United States: 2 franchise small business owners and 2 nonfranchise small business owners. Data were collected from semistructured interviews and organizational documents. Yin’s 5-step data analysis …

Strategies For Promoting Employee Engagement In The Canadian Banking Sector, Curt Donahue Henry

Walden Dissertations and Doctoral Studies

Globally, more than 70% of the labor force do not actively engage in the workplace. Disengaged employees are often absent, increase customer dissatisfaction, and decrease organizational profitability. Bank managers who fail to address employee disengagement risk organization profitability and competitive position. Grounded in Khan's engagement theory, the purpose of this qualitative single case study was to explore strategies bank managers use to promote employee engagement for increased organizational profitability. The participants comprised 5 bank managers from a single bank in Toronto, Canada, who successfully implemented employee engagement strategies to increase organizational profitability. Data were collected from semistructured interviews, company documents, …

Employee Retention Strategies Within Information Technology Small Businesses, Felicia Tetee Washington

Walden Dissertations and Doctoral Studies

AbstractThe retention of high talent employees is vital to the success of any organization. Organization leaders who lack effective strategies to retain high talent employees are at risk for business performance failure. A lack of managerial strategies to motivate employees and a lack of understanding of employees' needs lead to increased employee turnover rate in organizations. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) small business leaders use to retain high talent employees. Data were collected from phone semistructured interviews and review of the organizations' employee handbook, policies, …

Leadership Strategies To Maintain Hospital Business Office Productivity During A Merger, Scott Alan Hughes

Walden Dissertations and Doctoral Studies

In 2017, healthcare system mergers in the United States set a record with 115 deals made and 11 involved sellers with net revenue of at least $1 billion; however, it is common for hospital business office productivity to suffer during a merger. Grounded in the theory of business process re-engineering, the purpose of this qualitative single case study was to explore strategies hospital leaders in the southeastern United States used to maintain business office productivity as they completed a merger. A review of documentation from archival records supplemented in-depth interviews with 7 purposively selected hospital leaders. Yin’s 5-step analysis guided …

Relationship Between Nonprofit Leadership Intention, Leadership Development Programs, And Succession Planning Documentation, Denise March

Walden Dissertations and Doctoral Studies

Understanding the importance of efficient and effective leadership transition to retain organizational intelligence can mitigate the risks of significant disruption. The problem for nonprofits is the potential loss of organizational intelligence, funding, and continuity as baby boomers retire and transition out of their leadership roles without effectively addressing leadership transition and an impending leadership deficit. The purpose of this quantitative descriptive correlational study was to examine the relationship between leadership intention factors, succession planning documentation, and leadership development programs. The research questions pertained to the relationship between leadership intention factors, succession planning documentation, and leadership development programs. Ajzen’s theory of …

How Deposit Insurers' Fund Managers Compute Coverage Limits, Noel Trevor Patrick Nunes

Walden Dissertations and Doctoral Studies

AbstractFollowing the 2007–2008 global financial crisis, the Financial Stability Board identified several areas of weakness in the delivery of deposit insurance, among other interventions. One of the key recommendations related to the use of data by deposit insurers to make their coverage limits more robust. The purpose of this quantitative non-experimental cross-sectional study was to test the impact of 4 data sets—aggregate bank risk, the aggregate value of insured deposits, the DIF size, and premium levy—on the deposit insurance coverage limit. The investigation comprised a pilot study and a survey of deposit insurers from the International Association of Deposit Insurers …

Safety Design Management Processes To Mitigate Design Errors, Hernan Guadalupe

Walden Dissertations and Doctoral Studies

Some organizations lack processes to mitigate design errors that may result in potential accidents or loss of life during building construction. Managers are concerned about preventing injuries and accidents, which may promote safer working conditions during construction. Grounded in the transformation-flow-value theory of production, the purpose of this qualitative single case study was to explore safety design management processes that managers use to mitigate errors. The participants included 7 members from 1 design firm with business operations in the United States northeastern region. Data were collected from semistructured interviews and company document reviews. Data were analyzed using Yin's 5-phase, where …

Strategies To Mitigate Negative Social Media Communications In Collegiate Athletics, Jennifer A. Parks

Walden Dissertations and Doctoral Studies

Harmful social media communications in collegiate athletics are challenging, compelling athletic administrators to implement strategies to mitigate costly damage to the university. Grounded in framing theory, the purpose of this qualitative multiple case study was to explore strategies some collegiate athletic administrators use to mitigate negative social media communications by their student-athletes and coaches that may cause problems resulting in reputational damage to the brand, negative publicity, financial loss, sanctions, and fines for the university or college. Participants were 4 collegiate athletic administrators located in the southeastern United States, who had a social media policy and strategies to successfully mitigate …

The Executive Director Experiences Of African American Women In Mainstream Nonprofit Performing Arts Organizations, Davida S. Gobin

Walden Dissertations and Doctoral Studies

African American women are presently underrepresented in mainstream nonprofit performing arts organizations (PAOs) throughout the United States. Despite this inequality, a small number of African American women have overcome the odds and have productively earned senior leadership roles as executive directors in mainstream nonprofit PAOs. Using the conceptual frameworks of intersectionality and critical race feminism, the purpose of this study was to explore the shared lived experiences of African American women in executive director positions and the impact of race and gender on their leadership development and training for advancement in a mainstream nonprofit PAO. Four research questions explored the …

Strategies For Increasing Revenues For Sun Belt National Hockey League Teams, Dewey Gantz

Walden Dissertations and Doctoral Studies

Failure to increase revenues negatively impacts the sustainability and viability of businesses on a long-term basis. Some organizational leaders of the United States Sun Belt National Hockey League (NHL) teams do not possess the skills or experiences to take advantage of the opportunities developed from successful business applications to increase revenues. Grounded in Porter's 5 forces model and Porter's competitive strategy theory, the purpose of this qualitative multiple case study was to explore strategies used by organizational leaders of Sun Belt hockey teams to increase revenues. The participants comprised 5 organizational leaders from NHL teams located in Sun Belt locations …

Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster

Walden Dissertations and Doctoral Studies

Employee turnover is a persistent problem contributing to financial issues and declining

productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of

providing services to people in need when managing staffing disruptions. Measuring

employee turnover intention can determine the probability of employee turnover, and a

potential predictor of turnover intention is emotional intelligence, an area unstudied in the

nonprofit sector. This study was designed to explore this relationship, in addition to the

employee's commitment to the organization. The population consisted of 273 nonprofit

employees older than 18 years, working in a nonsupervisory capacity. They completed an

online survey consisting …

Employee Engagement And Job Satisfaction’S Impact On Productivity In The Distribution Industry, Jessica Copeland

Walden Dissertations and Doctoral Studies

Productivity deficiencies in distribution services are detrimental to profitability, annually causing billions of dollars in reporting losses industry-wide. Understanding employees’ motivating factors in meeting metric-based expectations is essential to enhancing overall performance. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationships among employee engagement, job satisfaction, and productivity within the distribution industry. Electronic survey data were analyzed for 47 participants who completed the Mensah Employee Engagement Survey, Mensah Job Satisfaction Survey, and Utrecht Work Employee Engagement Survey. The results of the multiple linear regression were significant, F(2, 44) = 36.84, p = .001, …

Strategies For Hiring People With Disabilities To Prevent A Skilled Worker Shortage, Andreas Kyprianou

Walden Dissertations and Doctoral Studies

Many business sectors are currently facing challenges in the labor market and will need to address inefficiencies in their recruitment and retention strategies. Restaurant managers who lack strategies for recruiting nontraditional staff, such as people with disabilities, risk declining competitiveness because of this labor shortage. Grounded in stakeholder theory, the purpose of this multiple case study was to explore strategies restaurant managers use to recruit and hire people with disabilities to prevent or address skilled worker shortages. The participants comprised 7 quick service restaurant (QSR) franchisees and managers from the same QSR brand in Canada with previous experience recruiting staff …

Strategies Health Care Leaders Use To Implement Strategic Change Initiatives Successfully, Sophia F. Brown

Walden Dissertations and Doctoral Studies

Health care organizations lose a significant competitive edge when leaders fail to align strategic change initiatives with necessary operational activities. Health care leaders who struggle to maintain a competitive edge are at high risk for failure. Pettigrew and Whipp's content, process, and context strategic change management and Hoshin Kanri (HK) program deployment models constituted the composite conceptual framework for this study. The purpose of this qualitative multiple case study was to explore strategies health care leaders use to implement strategic change initiatives successfully. The participants comprised of 4 strategic change leaders from 2 health care organizations in Manhattan, New York, …

The Experience Of Adults With Attention-Deficit/Hyperactivity Disorder In The Workplace, Josephine Laverne Harris

Walden Dissertations and Doctoral Studies

Attention-deficit/hyperactivity disorder (ADHD) has been associated with children for many decades, but it can continue into adulthood. However, little research has focused on adults with ADHD or the specific processes through which such adults mitigate the challenges they face, especially in the workplace. The purpose of this qualitative, grounded theory study was to provide a better understanding of the strategies and support systems adults with ADHD use to overcome workplace challenges. Self-efficacy theory grounded the study, allowing for an understanding of the lived experiences of adults with ADHD in the workplace. The researcher conducted 12 semistructured interviews with adults with …

Customer Retention Strategies In The Fitness Industry, Rodney Macon

Walden Dissertations and Doctoral Studies

In the health and fitness club business, acquiring new customers can be problematic for business leaders and may hinder sustainability. Grounded in customer retention management theory, the purpose of this qualitative multiple case study was to explore strategies health and fitness club managers used to improve customer retention. The participants were 6 health and fitness club managers who succeeded in improving customer retention while employed at 5 fitness clubs in Southeast Texas. Data were collected using semistructured interviews, a review of company websites, and social media pages. General and inductive analysis were used to analyze the data. One overarching theme, …

Influence Of Perceived Supervisor Support And Narcissistic Leadership On Employee Turnover Intention, Natalie Disque

Walden Dissertations and Doctoral Studies

Employees may perceive that many factors contribute to negative attitudes at work that

increase turnover intention. Researchers have established that uncivil behavior, toxic

leadership, bullying, and mobbing increases disengagement and absenteeism and

negatively influences the leader-follower dyad and organizational performance. Based on

the theoretical foundation of the leader-member exchange theory, the purpose of this

quantitative correlational study was to examine the relationship between the independent

variables (employees’ perceptions of supervisor support [PSS] and narcissistic leadership

[NL]) and the dependent variable (employee turnover intention [TI]). Employee age and

tenure with the company were control variables in the study. Survey data from …