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Full-Text Articles in Business

Exploring Systemic Collaboration Across Organizational Strata Within Public Schools’ Improvement Systems, Lori L. Foltz-Rea Jan 2021

Exploring Systemic Collaboration Across Organizational Strata Within Public Schools’ Improvement Systems, Lori L. Foltz-Rea

Walden Dissertations and Doctoral Studies

Despite government policies and reform efforts, the adoption of improvement systems that include collaborative practices has failed to increase student achievement as measured on Ohio’s state report cards for public school districts that have implemented the Ohio Improvement Process. Systemic, collaborative practices hold promise, but a gap existed in understanding how members engaged in collaborative practices across the organization. The study's purpose was to qualitatively explore principals’, teachers’, and district-level administrative members’ behaviors, perceptions, and practices across one Ohio school district’s three organizational strata associated with teaching and learning to discover how collaborative practices influence continuous improvement. Gronn’s leadership distribution …

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Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla Jan 2021

Preventable Error Reduction Leadership Strategies Of Nurse Managers In A Hospital Setting, Sedrick Diego Bedolla

Walden Dissertations and Doctoral Studies

AbstractPreventable medical errors in the healthcare industry account for hundreds of thousands of patient deaths annually. Nurse managers strive to develop strategies to reduce incidences of preventable medical error and increase patient safety in their organization to improve performance and reduce harm in the healthcare industry. Grounded in the complex adaptive systems theory, the purpose of this qualitative single case study was to explore strategies nurse managers use to reduce the rate of preventable medical errors among employees. The participants comprised 6 nurse managers who successfully used strategies to lower the rate of preventable errors in a healthcare facility in …

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Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis Jan 2021

Strategies Worker-Owned Cooperatives Use To Remain Profitable During Economic Downturns, Termaine Davis

Walden Dissertations and Doctoral Studies

New managers of worker-owned cooperatives who fail to adapt to changing conditions can threaten the organization’s viability. Some new managers of worker-owned cooperatives may lack the strategies they need to maintain consistent employment levels during economic downturns. Grounded in the expected utility theory, the purpose of this qualitative multiple case study was to explore the strategies used by managers of worker-owned cooperatives to maintain consistent employment levels during sustained periods of low revenue. Participants comprised seven managers of worker-owned cooperatives with a minimum of 5 years’ experience in the Midwest of the United States managing cooperatives during sustained periods of …

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Knowledge Sharing Among Finance Employees In The U.S. Banking Sector, Russell Lascko Jan 2021

Knowledge Sharing Among Finance Employees In The U.S. Banking Sector, Russell Lascko

Walden Dissertations and Doctoral Studies

AbstractBanking is one of the most knowledge-intensive sectors, relying heavily on accrued knowledge and the experiences of employees. Knowledge sharing is the most crucial, yet most difficult, process in knowledge management due to human behavior. The purpose of this qualitative case study was to explore the factors that influence finance employees in the banking sector to participate in knowledge sharing with their colleagues. The overarching research question focused on these factors. The conceptual framework included the self-determination theory, theory of planned behavior, Vroom's expectancy theory, and the socialization, externalization, combination, and internalization model. Criteria for the selected participants included more …

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Increasing Employee Motivation Through Job Satisfaction And Empowerment, Alicia Banks Myers Jan 2021

Increasing Employee Motivation Through Job Satisfaction And Empowerment, Alicia Banks Myers

Walden Dissertations and Doctoral Studies

Leaders with high employee dissatisfaction have excessive absenteeism, complaints, and attrition, leading to low employee motivation. Dissatisfied employees are directly linked to customer dissatisfaction, resulting in decreased sales revenue. Grounded in Herzberg’s motivation–hygiene theory, the purpose of this qualitative single case study was to explore motivation strategies that three department store managers have used to increase job satisfaction and empowerment in a retail store in South Carolina. Data were collected from semistructured interviews and company documents, including employee handbooks, strategic plans, and business forecasts. The three primary themes that emerged using thematic analysis were (a) effective leadership attributes, (b) understanding …

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Strategies Project Managers Use That Reduce Information Technology Project Failures In The Insurance Industry, Jamarcus Snipes Jan 2021

Strategies Project Managers Use That Reduce Information Technology Project Failures In The Insurance Industry, Jamarcus Snipes

Walden Dissertations and Doctoral Studies

The worldwide failure rate of information technology (IT) projects is approximately 65%. Insurance project managers who fail to successfully implement IT projects negatively impact organizational performance and profitability. Grounded in the management by objectives theory, the purpose of this qualitative multiple case study was to explore strategies project managers use to reduce IT project failures in the insurance industry. The participants comprised four IT project managers in Alabama who successfully used strategies to reduce IT project failures in the insurance industry. Data were collected from virtual semistructured interviews, company documents, existing literature, and journal notes. Thematic analysis was used to …

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Strategies For Retaining Organizational Knowledge From Retiring Employees, Deborah Ann Tauro Jan 2021

Strategies For Retaining Organizational Knowledge From Retiring Employees, Deborah Ann Tauro

Walden Dissertations and Doctoral Studies

Risk management business leaders face eminent knowledge loss from retiring senior leaders if written succession strategies are not in place. Grounded in the organizational knowledge creation theory, the purpose of this qualitative multiple case study was to explore the succession strategies used by risk management leaders to retain tacit knowledge from retiring senior leaders. Data were collected through semistructured interviews with five risk management leaders in Florida, organizational succession plans, and reports from organizational knowledge transfer programs. Data were analyzed using thematic analysis. Four themes emerged: organizational knowledge transfer, knowledge management-succession planning, knowledge retention, and generational knowledge transfer. A key …

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Alternative Finance Strategies For Small Business Sustainability And Growth, Kim Hyde Jan 2021

Alternative Finance Strategies For Small Business Sustainability And Growth, Kim Hyde

Walden Dissertations and Doctoral Studies

Many small business leaders lack alternative financing strategies to sustain and grow their businesses. Small business leaders are concerned with accessing financial capital to ensure sustainability. Grounded in Donaldson’s pecking order theory (POT), the purpose of this qualitative multiple case study was to explore alternative finance strategies some small business leaders use to sustain and grow their businesses. Participants comprised five small business leaders in Oakland, California, with successful experiences using alternative financing strategies to raise financial capital for their businesses. Data were collected from semistructured interviews, archival organizational documentation, and physical artifacts. Yin’s 5-step analysis process guided the data …

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Leaders’ Strategies For Motivating The Millennial Generation To Sustain High Levels Of Performance, Juan M. Alvarez Jan 2021

Leaders’ Strategies For Motivating The Millennial Generation To Sustain High Levels Of Performance, Juan M. Alvarez

Walden Dissertations and Doctoral Studies

Failure to identify and implement strategies to address the needs of the Millennial workforce can lead to a decrease in productivity in the organization. The increasing number of Millennials in the workforce creates a challenge for many business leaders in maintaining or surpassing the productivity levels found in organizations where the baby boomer employees are the majority. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore the strategies that warehouse supervisors use to enable Millennial employees to maintain or surpass productivity levels in organizations. Interviews were conducted with six warehouse supervisors who had …

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Strategies Women Business Owners Use To Sustain Their Enterprises Beyond 5 Years, Alyce Herndon Jan 2021

Strategies Women Business Owners Use To Sustain Their Enterprises Beyond 5 Years, Alyce Herndon

Walden Dissertations and Doctoral Studies

Women business owners lacking adequate business knowledge often fail within the first 5 years. Business knowledge is a critical competency for women to compete, grow, and survive in business for more than 5 years. Grounded in the organizational life cycle model, the purpose of this qualitative multiple case study was to explore the strategies that women business owners used to sustain their enterprises for more than 5 years. Data were collected through face-to-face interviews with 7 women business owners in Missouri, member checking, and a review of company documents. Data were analyzed using Yin’s 5-step process: compiling, disassembling, reassembling, interpreting, …

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Communication Strategies For Increasing Nonprofit Organizations’ Fundraising Revenues, Peterson Mirville Jan 2021

Communication Strategies For Increasing Nonprofit Organizations’ Fundraising Revenues, Peterson Mirville

Walden Dissertations and Doctoral Studies

Some nonprofit organization (NPO) leaders lack communication strategies to improve fundraising revenues and ensure financial sustainability. Failure to obtain the funds necessary to support operations affects the NPO’s ability to achieve the organization mission and positive social change for organization recipients. Grounded in stakeholder theory, the purpose of this qualitative single case study was to explore strategies senior leaders of NPOs use to improve fundraising revenues. The three study participants included the founder and two senior leaders of one NPO located in San Antonio, Texas. The data collected included the NPO’s website and organizational documents, public data, governmental data, and …

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Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin Jan 2021

Job Burnout And Turnover Intentions Among Telecommuting Call Center Agents, Gigianna Griffin

Walden Dissertations and Doctoral Studies

Telecommuters have been shown to have higher job satisfaction and job performance and lower turnover intentions and job-related stress than office-based workers. The association between telecommuting, job burnout, and turnover intentions of call center agents has not been fully investigated. The purpose of this study was to determine if telecommuting is associated with job burnout, and turnover intentions among call center agents. Maslach and Jackson’s burnout theory was used as the theoretical framework. Data were obtained from a convenience sample of 89 nontelecommuter and 63 telecommuter call center agents in the United States via an online survey. This nonexperimental correlational …

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Relationship Between Waste Prevention, Stakeholder Confidence, And Financial Performance Of U.S. Public Manufacturers In The Advanced And Technology Industries, Deborah Lynn Davenport Jan 2021

Relationship Between Waste Prevention, Stakeholder Confidence, And Financial Performance Of U.S. Public Manufacturers In The Advanced And Technology Industries, Deborah Lynn Davenport

Walden Dissertations and Doctoral Studies

Some U.S. small public corporations are delisting within five years of an initial public offering, mostly because of financial failure. Domestic small capitalization firms in the advanced manufacturing and technology industries may not know which specific business practices impact financial performance. Grounded in stakeholder theory, the purpose of this quantitative study examined the relationship between waste prevention, stakeholder confidence, and financial performance. Archival data records (N = 72) were from public U.S. firms with a specific Standard Industrial Classification code, deemed by the U.S. Securities and Exchange Commission as stock issuers without suspended or revoked securities in 2013. Results of …

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The Impact Of Job Stressors On Psychological Detachment And Experienced Recovery From The Workplace During Nonwork Hours, Tiffany Scott Ellerbee Jan 2021

The Impact Of Job Stressors On Psychological Detachment And Experienced Recovery From The Workplace During Nonwork Hours, Tiffany Scott Ellerbee

Walden Dissertations and Doctoral Studies

Job stressors and the inability to psychologically detach from work during nonwork hours is a growing problem in the United States. When an employee is unable to psychologically detach from work and recover from the job stressors, it may negatively affect the employees’ performance, job satisfaction, health and well-being. The purpose of this quantitative study was to examine the impact of job stressors on psychological detachment and experienced recovery from the workplace during nonwork hours. This study was based on two theoretical frameworks: Conservation of Resources (COR) theory and Effort-Recovery (E-R) theory. The COR theory is a stress theory that …

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Strategies For Small Business Owners To Sustain Their Businesses In A Competitive Market, Michael Anthony Hicks Jr Jan 2021

Strategies For Small Business Owners To Sustain Their Businesses In A Competitive Market, Michael Anthony Hicks Jr

Walden Dissertations and Doctoral Studies

Half of new small business startup establishments fail to survive the first 5 years of operation. New small business owners are concerned with competitiveness, as the failure rate increases for those establishments after the first 10 years. Grounded in Porter’s competitive advantage theory, the purpose of this multiple case study was to explore competitive strategies small business owners use to sustain their businesses beyond 5 years. Data were collected from semistructured interviews with owners and managers of three small businesses in the restaurant industry in a large metropolitan city in Texas and reviews of organizational documents. Data were analyzed using …

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Employer Strategies For Military Spouse Retention, Shanna Smith Jan 2021

Employer Strategies For Military Spouse Retention, Shanna Smith

Walden Dissertations and Doctoral Studies

Employee turnover is extremely costly to organizations, which concerns business leaders in the United States because organizations invest time and money in resources such as recruiting, hiring, onboarding, and training. Grounded in systems theory, the purpose of this multiple case study was to explore strategies employers use to retain military spouse talent. The sample consisted of nine business leaders from large companies in San Antonio, Texas, known for successful talent retention initiatives for military spouses. Data were collected from semistructured interviews with business leaders and publicly available organizational documents. Data analysis was guided by thematic analysis, member checking, and methodological …

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Human Resource Strategies For Retaining Clinical Health Care Professionals, Shagunna Renee Muse Jan 2021

Human Resource Strategies For Retaining Clinical Health Care Professionals, Shagunna Renee Muse

Walden Dissertations and Doctoral Studies

Human resource (HR) professionals who lack effective clinical employee retention strategies negatively affect patient care, employee well-being, and organizational culture. Grounded in the human capital theory, the purpose of this qualitative single case study was to explore effective strategies HR professionals use to retain clinical human capital. The study participants were five health care, HR professionals from one health care organization in the Northeast United States who successfully implemented strategies to improve clinical human capital. Data were collected from organizational documents and conducting semistructured interviews. Data were analyzed using thematic analysis, and four themes emerged: work-life balance, compensation, effective communication, …

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Relationship Between Multiple Train Derailment Causal Factors And The Occurrence Of Train Derailment, Samantha Cooper Jan 2021

Relationship Between Multiple Train Derailment Causal Factors And The Occurrence Of Train Derailment, Samantha Cooper

Walden Dissertations and Doctoral Studies

Train derailments can result in loss of life, interruption of services, and destruction of the environment. Understanding the correlates of train derailments can help railway managers and safety managers reduce the occurrences of train derailments. Grounded in the Swiss cheese model, the purpose of this quantitative correlational study was to examine the relationship between train derailment causal factors, visibility, weather, number of crew members, crew members’ length of time on duty, and the occurrence of a train derailment. Data were collected from secondary data on 1,396 Class I and Class II railroad accidents during the 2019 calendar year. The results …

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Family- Owned Business Leader Succession Planning Strategies, Gary Michael Williamson Jan 2021

Family- Owned Business Leader Succession Planning Strategies, Gary Michael Williamson

Walden Dissertations and Doctoral Studies

AbstractSome business leaders in family-owned businesses lack leadership succession planning strategies. Family-owned businesses that lack succession planning strategies decrease the likelihood of business sustainability after the transition from founder to the successor. Grounded in the socioemotional wealth theory, the purpose of this qualitative multiple case study was to explore succession planning strategies first-generation family-owned business leaders in the metro Atlanta, Georgia area used to transfer leadership and ownership to the second generation. Data collected for this study consisted of semistructured interviews via teleconferences, company website information, press releases, and internal company documents. Yin’s 5 step process was used to analyze …

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Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White Jan 2021

Electric Cooperative Managers’ Strategies To Enhance Organizational Commitment To Increase Employee Productivity, Michael Edward White

Walden Dissertations and Doctoral Studies

Lack of effective leadership strategies contributes to a reduction in employee engagement and productivity. Managers are concerned about the lack of effective leadership strategies because it negatively affects employee engagement and productivity, reducing organizational growth. Grounded in Bass’s transformational leadership theory, the purpose of this qualitative single case study was to explore effective leadership strategies used to enhance employee engagement and increase productivity. Five managers from an electric cooperative in Northwest Florida who implemented effective leadership strategies participated in the study. Data were collected using semistructured interviews and a review of organizational documents. Data were analyzed using Yin’s five-step approach. …

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Evidence-Based Hospice Care Education For Healthcare Clinicians, Nonie E. Weir Jan 2021

Evidence-Based Hospice Care Education For Healthcare Clinicians, Nonie E. Weir

Walden Dissertations and Doctoral Studies

Vulnerable populations with a terminal illness, who reside in a nursing home setting, continue to experience psychological, physical, and emotional effects that lead to end-of- life (EOL) suffering and discomfort. Globally, millions of individuals receive care from a hospice provider. By 2030, this figure will triple due to the increased lifespan of the geriatric population. The literature review has revealed that the practical problem is the lack of hospice care education received by healthcare clinicians. It is, therefore, important to prepare and educate healthcare clinicians about a peaceful death through an individualized plan-of-care (POC) from a holistic approach. The purpose …

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Preventing Injuries And Fatalities In Inherently Dangerous Work Environments, Markeith Porter Jan 2021

Preventing Injuries And Fatalities In Inherently Dangerous Work Environments, Markeith Porter

Walden Dissertations and Doctoral Studies

Shipyard safety programs have uncertainty and vulnerability. Shipyard program managers are concerned with safety to mitigate negative business system performance because of unplanned safety events. Grounded in the contingency theory, the purpose of this qualitative single case study was to explore the strategies managers use to mitigate liability claims associated with the high numbers of injuries and fatalities in dangerous work environments. The participants were three program manager representatives in the American Southwest who use successful strategies to reduce injuries and fatalities in the shipyard industry. The data were collected using semistructured interviews, public documents and analyzed using a six-step …

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Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall Jan 2021

Critical Factors That Influence Job Attitudes Among Employees In The Disaster Management Sector, Leslie Myers Mccall

Walden Dissertations and Doctoral Studies

Professional attitudes toward results-oriented performance cut across job sectors; however, they are pronounced among disaster management personnel. Within the disaster management sector (DMS), commitment to the organization is critical to retention and quality services and has been shown to be related to degree of work satisfaction; however, research remains lacking related to the specific needs of the DMS related to employee and volunteer worker attraction, engagement, and retention. The purpose of this study was to explore job attitudes among disaster management sector (DMS) workers to create and support a more effective solution to employee job attitude problems and to promote …

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Strategies Used To Retain United States Veterans, Lucy Rene Moore Jan 2021

Strategies Used To Retain United States Veterans, Lucy Rene Moore

Walden Dissertations and Doctoral Studies

AbstractThe United States has a 20% average overall turnover rate, requiring employers to absorb the additional costs related to employee turnover, which can exceed 300% of each departed employee’s annual salary. Human resource leaders who lack strategies to retain veterans as employees experience increased turnover and replacement costs. Grounded in person organization fit theory and human capital theory, the purpose of this qualitative multiple case study was to explore the strategies leaders in human resource departments use to retain United States veterans. The participants included three human resources leaders in Washington who developed successful retention strategies for veterans. Data were …

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Relationship Among Military Veteran Employee Job Satisfaction, Job Motivation, And Employee Turnover, Michael David Crow Jan 2021

Relationship Among Military Veteran Employee Job Satisfaction, Job Motivation, And Employee Turnover, Michael David Crow

Walden Dissertations and Doctoral Studies

Military veterans are quitting their first job after separating from the military service at an excessively high rate. Reducing employee turnover among military veterans is essential for organizational and HR managers to increase the company’s profitability and productivity. Grounded in Maslow’s hierarchy of needs theory, the purpose of this quantitative correlational study was to examine the relationships among military veteran employee job satisfaction, job motivation, and employee turnover. Data were collected from survey responses of 85 military veterans from Texas. Participants had at least 2 years of active federal service and were separated from the armed forces no longer than …

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Benefits Of Technology Integration In A Small Behavioral Health Organization, Tremaria Sweet Jan 2021

Benefits Of Technology Integration In A Small Behavioral Health Organization, Tremaria Sweet

Walden Dissertations and Doctoral Studies

The current study sought to understand the significance of information systems (IS) planning in small-to-medium enterprise (SME) behavioral health agencies and the direct impact it has on organizational growth and performance. The research was guided by the Baldrige Excellence Framework. The study was based on a sample of one senior leader from one agency licensed to practice in three states in the eastern region of the United States. This exploratory case study involved using semi-structured interviews and internal archival data during the process of data collection. Information technology (IT) competence, skills, leadership, infrastructure, and awareness were emergent themes identified in …

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Transformational Leadership Strategies Small Business Owners And Managers Use To Increase Profitability, Renee Laura Yolande Morris-Phillip Jan 2021

Transformational Leadership Strategies Small Business Owners And Managers Use To Increase Profitability, Renee Laura Yolande Morris-Phillip

Walden Dissertations and Doctoral Studies

AbstractEighty-two percent of small businesses fail. Small business failure is essential to the Antiguan local community, as small businesses are the pillar of the Antiguan economy with considerable contributions in employment and economic development. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore transformational leadership strategies small business owners and managers use to increase profitability. The participants comprised five small business owners and managers in Antigua, who effectively used transformational leadership strategies to increase profitability. Data were collected using semistructured interviews and reviews of company artifacts. Data were analyzed using Yin’s five-step data …

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Caring For The Caregiver: Second Victim Recovery Following A Serious Medical Error, Beulah Patrice Vance Jan 2021

Caring For The Caregiver: Second Victim Recovery Following A Serious Medical Error, Beulah Patrice Vance

Walden Dissertations and Doctoral Studies

In 1999, it was estimated that 98,000 deaths were attributed to medical errors and were the fourth most common cause of death in the United States. In 2016, medical errors were estimated as the third leading cause of death, with a mean death rate of 251,454 each year. Nurse involved in errors are known as second victims. Almost one in seven staff members reported that they had experienced a patient safety event within the last year that caused personal problems such as anxiety, depression, or concerns about their ability to perform their job. This project explored whether nurses are able …

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Strategies To Decrease Disorder And Diminishing Transit Ridership Through Fare Enforcement, Stephen Matthew Boehm Jan 2021

Strategies To Decrease Disorder And Diminishing Transit Ridership Through Fare Enforcement, Stephen Matthew Boehm

Walden Dissertations and Doctoral Studies

AbstractUrban rail transit systems are experiencing a decrease in ridership in part due to the perception of increased crime and disorder. To ensure passengers continue riding rail transportation, agency leaders must develop strategies to decrease crime and disorder caused by fare evasion. Grounded in the Kano model and Lean Six Sigma, the purpose of this qualitative case study was to explore strategies urban rail transit leaders use to reduce declining ridership associated with a perceived disorder caused by fare evasion. Data were collected using semistructured interviews of six urban rail transit leaders who manage fare enforcement efforts and a review …

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Strategies Information Technology Managers Use To Motivate Remote Employees, Jennifer Leonard Jan 2021

Strategies Information Technology Managers Use To Motivate Remote Employees, Jennifer Leonard

Walden Dissertations and Doctoral Studies

Some managers are experiencing challenges keeping remote workers motivated. Managers are concerned with motivating remote employees to ensure production levels are met or exceeded. Grounded in Vroom’s expectancy theory, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) managers from five organizations in the Southeastern United States used to motivate remote employees. Data were collected from semistructured interviews with 5 business leaders, company website information, and other documentation provided by the IT leader. Data analysis involved recognizing frequent phenomena and coding meaningful and common themes, phrases, or key words. Four themes were evident: transformation …

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