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Full-Text Articles in Business

Transformational Leadership Effects On Employee Engagement And Counterproductive Work Behavior's Influence As A Moderating Variable, Cybil M. Johnson Jan 2020

Transformational Leadership Effects On Employee Engagement And Counterproductive Work Behavior's Influence As A Moderating Variable, Cybil M. Johnson

Walden Dissertations and Doctoral Studies

Many organizations have the daunting task of dealing with counterproductive work behavior (CWB) at various levels in the workplace. This study sought to examine if transformational leadership (TFL) has an impact on employee engagement (EE) and if CWB has a moderating influence on this relationship in the U.S. Postal Service. This study’s intent was to address a gap in the literature regarding CWB exhibited by employees and the positive intentions of TFL on EE. A quantitative study was conducted utilizing an anonymous online survey to assess the relationship among employees of the U.S. Postal Service. The study was conducted using …

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Relationship Of Organizational Structure And Capital Structure On Financial Performance Of Banks, Adam Kakande Jan 2020

Relationship Of Organizational Structure And Capital Structure On Financial Performance Of Banks, Adam Kakande

Walden Dissertations and Doctoral Studies

Poor financial performance is a challenge for policy makers, industry regulators, investors, bankers, and business leaders. Understanding the relationship between organizational structure, capital structure, and financial performance is vital for business leaders to promote their long-term survival. Grounded in agency cost theory, the purpose of this quantitative correlational study was to examine the relationship between organizational structure, capital structure, and financial performance of new commercial banks in Uganda to promote their long-term survival. Archived data were analyzed using 60 bank-quarter observations of 5 Ugandan commercial banks closed within 5 years after opening, restructuring, merging, or undergoing an acquisition by another …

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Cross-Cultural Communication Strategies That Engage Employees And Increase Productivity., Alvin Sidney Moton Jan 2020

Cross-Cultural Communication Strategies That Engage Employees And Increase Productivity., Alvin Sidney Moton

Walden Dissertations and Doctoral Studies

AbstractLow employee engagement can negatively impact productivity for small fast-food restaurants in the United States. Small fast-food restaurant managers who do not engage employees experience decreased employee productivity. Grounded in Hofstede's cross-cultural dimensions theory, the purpose of this qualitative multiple case study was to explore strategies managers of small fast-food restaurants managers use to improve employee engagement. Participants were four small fast-food restaurants manager within the southern region of the United States who used cross-cultural strategies to successfully engage employees. Data were collected through semistructured interviews and internal company documents and were analyzed using thematic analysis. Four themes emerged: (a) …

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Strategies For Implementing E-Learning Solutions In Ghana’S Public Universities: A Delphi Study, Joyce Manu Jan 2020

Strategies For Implementing E-Learning Solutions In Ghana’S Public Universities: A Delphi Study, Joyce Manu

Walden Dissertations and Doctoral Studies

Thousands of qualified university applicants are denied admission into mainstream public universities in Ghana each year mainly due to lack of physical space on campuses, but e-learning has been identified as a way of increasing admissions. However, there have been no strategies for implementing solutions to e-learning, and so this study was conducted to identify these strategies. The conceptual framework comprised of status quo bias, culture, and resistance to change. A qualitative modified Delphi approach was used for the study with three rounds of surveys. The 11 panelists were administrators and/or professors who had been in their positions for 2 …

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Servant Leadership And Job Satisfaction As Moderated By Workplace Spirituality, Shellie Kae Mcnabb Jan 2020

Servant Leadership And Job Satisfaction As Moderated By Workplace Spirituality, Shellie Kae Mcnabb

Walden Dissertations and Doctoral Studies

Job satisfaction has been the focus of scholars for decades. Employers must create a workplace where the employee receives more than a paycheck. Servant leaders speak directly to the decisive leader-follower relationship. Workplace spirituality is a place where the employee is a valued part of the membership. Combining the three elements may answer the current problem of the aligning of business goals with employee needs. Existing research supports that servant leadership enhances job satisfaction. Researchers have demonstrated that the employee lead by example is more content. Missing are the contexts where these workers excel. The purpose of this study was …

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The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo Jan 2020

The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo

Walden Dissertations and Doctoral Studies

As consumers increase the use of smart technologies, the lack of or improper implementation of Internet of Things (IoT) systems may affect the profitability of hotel businesses. For this qualitative single case study, Porter’s value chain model was the conceptual framework. The data collection process also included direct observations, participant observations, company performance documents, and reflective journaling. Data analysis from multiple sources of data was triangulated to hoteliers revealing that the implementation of IoT systems strategies may increase profit through the use of IoT system technology. Using Yin’s 5-step process, data were coded and analyzed and produced 3 themes: offer …

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Financial Illiteracy Of Nigerian Immigrant Entrepreneurs In Houston, Adewole M. Omogunsoye Jan 2020

Financial Illiteracy Of Nigerian Immigrant Entrepreneurs In Houston, Adewole M. Omogunsoye

Walden Dissertations and Doctoral Studies

Financial literacy is an essential determinant of entrepreneurial success as it helps entrepreneurs to access credit and make rational financial decisions. However, financial literacy remains low especially among immigrant communities, who form the bulk of the low-income earners in the United States. The purpose of this qualitative exploratory case study was to explore the financial literacy of Nigerian immigrant entrepreneurs living in Houston, Texas, in order to sustain growth in their business by successfully using the U.S credit system. The research question for the study examined the actions Nigerian immigrant entrepreneurs in Houston need to take to be financially literate …

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Strategies To Improve Employee Retention In The Small Retail Industry, Martin Anokwah Owusu Jan 2020

Strategies To Improve Employee Retention In The Small Retail Industry, Martin Anokwah Owusu

Walden Dissertations and Doctoral Studies

The high turnover rates of entry-level employees adversely affect the profits of small retail businesses. Small business owners in Ghana may benefit by retaining entry-level employees and reducing replacement and training costs. Grounded in Herzberg’s two-factor theory, the purpose of this descriptive, single-case study was to identify strategies some small retail business leaders in Accra, Ghana, used to reduce the high rate of entry-level employee turnover. The participants were 6 retail business leaders recommended by their director of human resources because of the participants’ experience implementing strategies to minimize entry-level employees’ high turnover rates. Data were collected from face-to-face interviews …

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Program Evaluation Of A Black Barbershop Health Outreach Campaign, Berkina Denise Porter Jan 2020

Program Evaluation Of A Black Barbershop Health Outreach Campaign, Berkina Denise Porter

Walden Dissertations and Doctoral Studies

Black-owned barbershops in the Black community lack barber administered interventions to provide education and health screenings to Black men. Increasing knowledge of health assessments in a black barbershop setting increases the number of health screenings and preventative care among Black men. Grounded in general systems theory, the purpose of this qualitative summative program evaluation was to explore the extent to which a nonprofit Black barbershop health program aligns with the Health Research (HR) program objectives. The evaluation was performed for a nonprofit organization located in Maryland, 6 years after the organization implemented the HR Program Network of barbers and salon …

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Examining Liquidity, Growth Strategy, Capital Structure, And Earnings Growth, Steven R. Posey Jan 2020

Examining Liquidity, Growth Strategy, Capital Structure, And Earnings Growth, Steven R. Posey

Walden Dissertations and Doctoral Studies

Many businesses experience financial deterioration after a growth period. Business leaders of firms with market capitalization value between $50 million and $300 million, known as microcap companies, might have an incomplete understanding of growth drivers. Grounded in the firm growth theory, the purpose of this quantitative, correlational study was to examine the relationship between liquidity, growth strategy, capital structure, and earnings growth. The population consisted of the more than 1,400 constituent firms from the 2019 Russell Microcap Index. Archival data from the Securities and Exchange Commission EDGAR database were collected, organized, and analyzed for 119 randomly selected firms. Multiple regression …

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Differences In Financial Literacy Across Generations, Audra R. Sherwood Jan 2020

Differences In Financial Literacy Across Generations, Audra R. Sherwood

Walden Dissertations and Doctoral Studies

The United States federal government allocates $670 million annually towards financial literacy despite the fact 73 million adults are struggling financially, and over 65% of Americans are financially illiterate and unable to manage their finances. The specific management problem addressed in this study was the awareness of the differences in financial literacy between Millennials and Generation Xers who have and have not taken personal finance courses in high school in the United States. The purpose of this quantitative, nonexperimental, causal-comparative study was to test the self-efficacy theory and goal-setting theory in determining the differences between the two generational groups of …

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Small Business Owners’ Strategies To Mitigate Employee Theft, Aurora Jacquese Trigg Jan 2020

Small Business Owners’ Strategies To Mitigate Employee Theft, Aurora Jacquese Trigg

Walden Dissertations and Doctoral Studies

Ineffective strategies and a lack of internal controls to address employee theft can negatively impact small businesses. For most small business owners impacted by employee theft, the loss of resources could be detrimental, and in some cases, force the business closure. Grounded in Cressey’s fraud triangle theory, the purpose of this qualitative multiple case study was to explore strategies successful small business owners use to deter employee theft behaviors. The participants comprised 8 small business owners in southeast Florida who successfully used strategic internal controls to deter employee theft and enhance employee trust in the workplace. Data were collected from …

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Strategies For Increasing Workforce Engagement, Joanne White Hayes Jan 2020

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …

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Restructuring Old-Path Dependence In Inland Container Depots In The Nigerian Maritime Industry, Abiodun John Akinade Jan 2020

Restructuring Old-Path Dependence In Inland Container Depots In The Nigerian Maritime Industry, Abiodun John Akinade

Walden Dissertations and Doctoral Studies

The neglect of Inland Container Depots (ICDs) in the Nigerian maritime industry has been a protracted problem even though the facilities are potential sources of revenue in boosting the nation’s economy. The specific problem was the full potential of coordinated governance initiatives, such as the Maritime Anti-Corruption Network (MACN) aimed at addressing the challenge, has not been realized because of the failure of port actors to break away from old-path dependence in managing the port facilities. The purpose of this qualitative classical Delphi study was to determine how a panel of maritime industry experts views the desirability, feasibility, and importance …

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Strategies For Providing Quality Patient Care In The Healthcare Industry, Daniel Joseph Ambrosio Jan 2020

Strategies For Providing Quality Patient Care In The Healthcare Industry, Daniel Joseph Ambrosio

Walden Dissertations and Doctoral Studies

In the United States, there is a lack of quality healthcare, which can negatively impact patient care, so it is important for healthcare leaders to effectively utilize their resources to enhance quality patient care. Grounded in the resource advantage and total quality management theories, the purpose of this qualitative single case study was to explore strategies healthcare leaders at a large healthcare organization used to deliver quality patient care. The participants included 3 senior executive leaders at a healthcare organization in the Eastern United States. Data were collected through semistructured interviews, an analysis of organizational documents, and the client’s Baldrige …

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Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato Jan 2020

Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato

Walden Dissertations and Doctoral Studies

Information Technology (IT) leaders who do not invest in big data projects may struggle to gain a competitive advantage and business insights to improve performance. Grounded in the Kotter’s change and Six Sigma models, the purpose of this qualitative multiple case study was to explore strategies IT leaders used to implement big data analytics successfully. The participants comprised 4 IT leaders from 2 telecommunication organizations in the United States of America, who effectively used strategies to promote and maximize competitive advantage using big data analytics. Data were collected from semistructured interviews, company documents, and project-related documents and were analyzed using …

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Leadership Strategies To Manage Workplace Conflict, Omari Asante Jan 2020

Leadership Strategies To Manage Workplace Conflict, Omari Asante

Walden Dissertations and Doctoral Studies

Workplace conflict can be counterproductive to organizational goal attainment and can cause dysfunction and unhealthy competition among organizational members. When left unchecked, workplace conflict can negatively impact teams’ performance and result in substantial financial losses to organizations. However, when properly managed, workplace conflict can lead to positive relationship building, peer learning, enhanced communication, innovation, and high motivation. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore leadership strategies senior account managers use to manage workplace conflict. Participants were 8 senior account managers who had successfully implemented leadership strategies for managing workplace conflict in …

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Human Resource Management Practices For Sustainability Of Ghanaian Small And Medium Enterprises, Charles Bandari Jan 2020

Human Resource Management Practices For Sustainability Of Ghanaian Small And Medium Enterprises, Charles Bandari

Walden Dissertations and Doctoral Studies

In 2018, the failure rate of small and medium enterprises (SMEs) in Ghana was approximately 75%. SME owners and managers who refuse to recognize HRM strategies as a way for business sustainability risk closure. Grounded in Blau's social exchange theory, the purpose of this qualitative multiple case study was to explore human resource strategies leaders of SMEs use to sustain their businesses. Participants were 4 SME leaders in the Tamale metropolitan area of Ghana who successfully used human resource management strategies to promote the sustainability of their businesses. Data were collected from semistructured face-to-face interviews, focus group discussions, and company …

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Marketing Training Strategies That Pharmaceutical Sales Managers Use To Reduce Unethical Behavior, Aseel Bin Sawad Jan 2020

Marketing Training Strategies That Pharmaceutical Sales Managers Use To Reduce Unethical Behavior, Aseel Bin Sawad

Walden Dissertations and Doctoral Studies

Some pharmaceutical company sales representatives are using bribes to encourage increasing prescribing medication. GlaxoSmithKline paid $31 billion on a felony charge related to bribing doctors to prescribe the company’s medications. Using Hunt and Vitell’s general theory of marketing ethics, the purpose of this qualitative multiple case study was to explore strategies some sales managers in the pharmaceutical industry used to improve marketing training to reduce unethical sales representative behavior. Data were collected from the company’s reports and documents provided by sales managers and semistructured interviews with 5 sales managers of different pharmaceutical companies in the northeast region of the United …

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Leadership Strategies To Achieve Organizational Excellence, Cherron Lakisha Blakely Jan 2020

Leadership Strategies To Achieve Organizational Excellence, Cherron Lakisha Blakely

Walden Dissertations and Doctoral Studies

Inadequate quality management tools and processes can lead to inefficient hospital operations and poor organizational performance. Community hospital leaders who fail to improve operations and organizational performance risk negatively impacting patient care and profitability. Grounded in the theory of high-performance work systems (HPWS), the purpose of this qualitative single case study was to explore strategies community healthcare leaders use to effectively employ quality management approaches to improve operations and achieve organizational excellence. The participants comprised 5 community healthcare leaders in the northeast United States who effectively used quality management approaches to improve operations and achieve organizational excellence. Data were collected …

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Strategies For Enhancing Organizational Performance By Advancing Women To Leadership Positions, Veronica Denise Brown Jan 2020

Strategies For Enhancing Organizational Performance By Advancing Women To Leadership Positions, Veronica Denise Brown

Walden Dissertations and Doctoral Studies

Approximately 45% of the U.S. labor force comprises women, but less than 5% work in executive positions due to ineffective succession strategies. Human resource (HR) managers who fail to implement succession strategies are at risk of losing competitive advantage and lower organizational performance due to a lack of equitable promotional and hiring processes for future female leaders. Grounded in the social role theory, the purpose of this qualitative multiple case study was to explore succession strategies HR managers in the home improvement industry use to advance qualified women for leadership positions to improve organizations’ performance. The participants comprised 6 HR …

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Effective Marketing Strategies Of Profitable Small Businesses, Xoriunstance T. Brown Jan 2020

Effective Marketing Strategies Of Profitable Small Businesses, Xoriunstance T. Brown

Walden Dissertations and Doctoral Studies

The inability to achieve profitability can negatively impact business operations. Small independent insurance agency owners who fail to maintain profitability are at a higher risk of failure. Grounded in the dynamic capabilities model, the purpose of this qualitative multiple case study was to explore effective marketing strategies leaders of small independent insurance agencies use to achieve and maintain profitability. The participants comprised 3 independent insurance agents in Fort Lauderdale, Florida, who effectively used marketing strategies to achieve and maintain profitability. Data were collected from semistructured interviews, company websites, and company documents. Yin’s 5-step thematic analysis, which included compiling, disassembling, interpreting …

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Successful Talent Management Strategies Business Leaders Use To Improve Succession Planning, Louai Damer Jan 2020

Successful Talent Management Strategies Business Leaders Use To Improve Succession Planning, Louai Damer

Walden Dissertations and Doctoral Studies

Surveys on organizational training and development expenditures in the United States showed a total spend of $83 billion in 2019; however, 40% of new leaders still fail in the first 18 months. Managers need to devote attention to improve talent development programs since employees who receive talent training in organizations are 75% more likely to succeed in senior positions and future leadership roles. Grounded in transformational leadership theory, the purpose of this multiple case study was to explore successful talent development strategies that support succession planning. The participants were 6 business leaders holding different corporate positions such as managing directors, …

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Strategies For Retaining Bedside Nurses, Desmond Chuma Duru Jan 2020

Strategies For Retaining Bedside Nurses, Desmond Chuma Duru

Walden Dissertations and Doctoral Studies

Health care organizations incur high costs because of the increase in voluntary turnover of nursing staff. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies to reduce the voluntary turnover of bedside nurses. The participants comprised 6 senior health care leaders in the southeastern United States who successfully implemented strategies to reduce bedside nurses’ voluntary turnover. Data were collected from face-to-face, semistructured interviews, member checking interview summaries, reflexive journal notes, and reviewing the available digital documentation from the health care system’s websites. Data were analyzed using thematic analysis. Three themes emerged: …

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Knowledge Management Assets Available To Mid-Level Managers During A Merger, Joy Nwulari Emole Jan 2020

Knowledge Management Assets Available To Mid-Level Managers During A Merger, Joy Nwulari Emole

Walden Dissertations and Doctoral Studies

The failure rate of mergers in the United States is high at over 70%. One of the contributing factors to merger failure is mid-level managers do not have sufficient strategies for knowledge management. The purpose of this qualitative descriptive phenomenological study was to understand the merger-related knowledge management assets used by mid-level managers in the retention of employees at recently merged medium-size information technology firms in California from 2014 to 2019. The conceptual framework was Nonaka and Takeuchi’s 4 modes of knowledge conversion: socialization, externalization, internalization, and combination. Twelve mid-level managers working in California were recruited from LinkedIn to participate …

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Workforce Agility Strategies For Improving The Success Rate Of Change Initiatives, Marvia Herfah Evangelist-Roach Jan 2020

Workforce Agility Strategies For Improving The Success Rate Of Change Initiatives, Marvia Herfah Evangelist-Roach

Walden Dissertations and Doctoral Studies

Failure to implement change initiatives is a direct result of low employee resilience and adaptability. Successful agility strategies are important to financial business leaders to remain competitive in financial markets. Grounded in the dynamic capabilities theory, the purpose of this qualitative multiple case study was to explore workforce agility strategies used by financial business leaders to improve the success rate of change initiatives. The participants were 4 financial business leaders in Jamaica who successfully improved the success rate of change initiatives. Data were collected from semistructured interviews, organizational strategic plans, annual reports, and change management plans. Four themes emerged through …

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Hispanic Women's Experiences And Perceptions Of Challenges In Higher Education Leadership, Blanca Figueroa Estrada Jan 2020

Hispanic Women's Experiences And Perceptions Of Challenges In Higher Education Leadership, Blanca Figueroa Estrada

Walden Dissertations and Doctoral Studies

A lack of diversity exists in higher education leadership, particularly with Hispanic/Latina women. Differences in cultural backgrounds play a role when leaders who are mostly White consider individuals of other ethnicities for promotion. In 2016, only 3% of all higher education leadership positions were held by Hispanics/Latinos and even a smaller percentage were women. Identifying the challenges Hispanic/Latino women face in competing for leadership roles in higher education is needed to understand the factors needed to be overcome to succeed. A phenomenological qualitative study was conducted with 13 participants to explore how Hispanic/Latina women perceive the higher education work environment …

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Transformational Leadership And Employee Satisfaction In A U.S. Fast-Food Restaurant, Joshua A. Folmar Jan 2020

Transformational Leadership And Employee Satisfaction In A U.S. Fast-Food Restaurant, Joshua A. Folmar

Walden Dissertations and Doctoral Studies

Fast-food managers struggle with understanding what makes employees satisfied within the organization. An understanding of employee satisfaction may help fast-food managers support employees’ needs and improve their job satisfaction. Grounded in transformational leadership theory, the purpose of this quantitative correlational study was to examine the relationship between employee perceptions of their leader’s idealized attributes, idealized behaviors, intellectual stimulation, inspirational motivation, individualized consideration, and employee satisfaction. The participants included 31 fast-food employees and entry-level supervisors from 1 organization in the Midwestern region of the United States. Data were collected through electronic and paper surveys comprising Bass and Avolio’s multifactor leadership questionnaire …

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Innovation-Driven Growth In Heavy Equipment Firms, Raynald J. Gallant Jan 2020

Innovation-Driven Growth In Heavy Equipment Firms, Raynald J. Gallant

Walden Dissertations and Doctoral Studies

Lack of innovation-driven revenue growth can have adverse effects on organizational outcomes. Company leaders who do not pursue innovation put their firm's survival at risk. Grounded in Christensen's theory of disruptive innovation and Rogers's diffusion of innovation theory, the purpose of this quantitative correlational study was to examine the relationship between company culture, company maturity, company revenue, and innovation-driven revenue growth rate in global heavy equipment manufacturing firms. Secondary data (N = 50) were collected from the Yellow Table, an annual listing of the top 50 global heavy equipment companies by revenue from 2002 to 2018. The results of the …

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Ethiopian Construction Project Management Maturity Model Determination And Correlational Prediction Of Project Success, Hailemeskel T. Hailemarkos Jan 2020

Ethiopian Construction Project Management Maturity Model Determination And Correlational Prediction Of Project Success, Hailemeskel T. Hailemarkos

Walden Dissertations and Doctoral Studies

In Ethiopia, although the construction industry is booming, the practice of effective project delivery in time, cost, and quality remains a challenge. Construction project success comes through the application of knowledge-based, critically essential factors. The industry's effectiveness is dictated by the level of project management knowledge built in each company. The purpose of this quantitative, correlational study was to evaluate project management maturity level of construction industry and the predictability of project success from project management knowledge maturity of 193 project managers working in contractors, consultants, and clients. The study, which was informed by the project management body of knowledge …

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