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Full-Text Articles in Business

International Venturing By Emerging Economy Firms: The Effects Of Firm Capabilities, Home Country Networks, And Corporate Entrepreneurship, Daphne W. Yiu, Chungming Lau, Garry D. Bruton Jul 2007

International Venturing By Emerging Economy Firms: The Effects Of Firm Capabilities, Home Country Networks, And Corporate Entrepreneurship, Daphne W. Yiu, Chungming Lau, Garry D. Bruton

Research Collection Lee Kong Chian School Of Business

Past literature on foreign direct investment generally supports an economics perspective that there is a direct relationship between firm-specific ownership advantages and international expansion. However, in emerging economies, with their institutional environment context characterized by low resource munificence and continuous economic liberalization, a theoretical extension of the current perspective is needed. This paper introduces new parameters by focusing on specific ownership advantages and strategic actions that firms have to develop in response to the institutional characteristics of the emerging economies when they decide to pursue outward FDI. The focus here is on international venturing that requires a firm to engage …


The Evolution And Utilization Of The Gatt/Wto Dispute Settlement Mechanism, Pao-Li Chang Jul 2007

The Evolution And Utilization Of The Gatt/Wto Dispute Settlement Mechanism, Pao-Li Chang

Research Collection School Of Economics

This paper provides a theoretical framework of dispute settlement to explain the surge in blocking incidence of GATT panel reports during the 1980s and the variations in withdrawn incidence versus total disputes across different decades of the GATT regime. The study first suggests the role of the degree of legal controversy over a panel ruling in determining countries' incentives to block (appeal) a panel report under the GATT (WTO) regime. The study then analyzes the effects of political power on countries' incentives to use, and their interactions in using, the dispute settlement mechanism, when two-sided asymmetric information exists regarding panel …


An Examination Of Online Product Comparison Service: Fit Between Product Type And Disposition Style, Fiona Fui-Hoon Nah, W. Hong, L. Chen, H. Lee Jul 2007

An Examination Of Online Product Comparison Service: Fit Between Product Type And Disposition Style, Fiona Fui-Hoon Nah, W. Hong, L. Chen, H. Lee

Research Collection School Of Computing and Information Systems

Horizontal and vertical disposition styles are two main formats used in product comparison service on e-commerce websites. In this research, we hypothesize that there is a fit between product type (‘think’ vs. ‘feel’ product) and disposition style (horizontal vs. vertical style), where horizontal disposition style is more appropriate for ‘feel’ products and vertical disposition style is a better fit for ‘think’ products. An experiment will be carried out to test the hypotheses.


Silence Speaks Volumes: The Effectiveness Of Reticence In Comparison To Apology And Denial For Repairing Integrity- And Competence-Based Trust Violations, Donald L. Ferrin, Peter H. Kim, Cecily D. Cooper, Kurt T. Dirks Jul 2007

Silence Speaks Volumes: The Effectiveness Of Reticence In Comparison To Apology And Denial For Repairing Integrity- And Competence-Based Trust Violations, Donald L. Ferrin, Peter H. Kim, Cecily D. Cooper, Kurt T. Dirks

Research Collection Lee Kong Chian School Of Business

Prior research on responses to trust violations has focused primarily on the effects of apology and denial. The authors extended this research by studying another type of verbal response that is often used to respond to trust violations but has not been considered in the trust literature: reticence. An accused party may use reticence in a sincere and even legitimate attempt to persuade a trustor to withhold judgment. Yet, by considering information diagnosticity and belief formation mechanisms through which verbal responses influence trust, the authors argue that reticence is a suboptimal response because it combines the least effective elements of …


Explaining Affective Linkages In Teams: Individual Differences In Susceptibility To Contagion And Individualism–Collectivism, Remus Ilies, David T. Wagner, Frederick P. Morgeson Jul 2007

Explaining Affective Linkages In Teams: Individual Differences In Susceptibility To Contagion And Individualism–Collectivism, Remus Ilies, David T. Wagner, Frederick P. Morgeson

Research Collection Lee Kong Chian School Of Business

To expand on the understanding of how affective states are linked within teams, the authors describe a longitudinal study examining the linkages between team members' affective states over time. In a naturalistic team performance setting, they found evidence that the average affective state of the other team members was related to an individual team member's affect over time, even after controlling for team performance. In addition, they found that these affective linkages were moderated by individual differences in susceptibility to emotional contagion and collectivistic tendencies such that the strength of the linkage was stronger for those high in susceptibility and …


An Empirical Examination Of The Mechanisms Mediating Between High Performance Work Systems And The Performance Of Japanese Organizations, Riki Takeuchi, David P. Lepak, Heli Wang, Kazuo Takeuchi Jul 2007

An Empirical Examination Of The Mechanisms Mediating Between High Performance Work Systems And The Performance Of Japanese Organizations, Riki Takeuchi, David P. Lepak, Heli Wang, Kazuo Takeuchi

Research Collection Lee Kong Chian School Of Business

The resource-based view of the firm and social exchange perspectives are invoked to hypothesize linkages among high-performance work systems, collective human capital, the degree of social exchange in an establishment, and establishment performance. The authors argue that high-performance work systems generate a high level of collective human capital and encourage a high degree of social exchange within an organization, and that these are positively related to the organization's overall performance. On the basis of a sample of Japanese establishments, the results provide support for the existence of these mediating mechanisms through which high-performance work systems affect overall establishment performance.


Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo Jul 2007

Why Is There No Game?' Critical Success Factors In Blending An E-Learning Module Into A Knowledge Management Course: A Case Study From The Singapore Management University (Smu), Thomas Menkhoff, Yue Kee Wong, Tze Yian Thang, Donata Ty Edgardo

Research Collection Lee Kong Chian School Of Business

In 2005, the authors of this essay led the development and launch of SMU's (Singapore Management University) first e-learning package on 'Knowledge Management'. This package has been integrated into the overall teaching strategy, thereby fulfilling the University's mission to be "committed to an interactive, participative and technologically-enabled learning experience"

Since its inception in 2000, SMU's educational and administrative practices are modelled after American institutions, in particular the Wharton School of the University of Pennsylvania. To support SMU's unique pedagogy, wireless technology for mobile computing is a central feature at SMU.

Against this background, the paper presents a self-critical and reflective …


Situational Judgment Tests In High-Stakes Settings: Issues And Strategies With Generating Alternate Forms, Filip Lievens, Paul R. Sackett Jul 2007

Situational Judgment Tests In High-Stakes Settings: Issues And Strategies With Generating Alternate Forms, Filip Lievens, Paul R. Sackett

Research Collection Lee Kong Chian School Of Business

This study used principles underlying item generation theory to posit competing perspectives about which features of situational judgment tests might enhance or impede consistent measurement across repeat test administrations. This led to 3 alternate-form development approaches (random assignment, incident isomorphism, and item isomorphism). The effects of these approaches on alternate-form consistency, mean score changes, and criterion-related validity were examined in a high-stakes context (N = 3,361). Generally, results revealed that even small changes in the context of the situations presented resulted in significantly lower alternate-form consistency. Conversely, placing more constraints on the alternate-form development process proved beneficial. The contributions, implications, …


Improving Memory-Based Collaborative Filtering Using A Factor-Based Approach, Zhenxue Zhang, Dongsong Zhang, Zhiling Guo Jul 2007

Improving Memory-Based Collaborative Filtering Using A Factor-Based Approach, Zhenxue Zhang, Dongsong Zhang, Zhiling Guo

Research Collection School Of Computing and Information Systems

Collaborative Filtering (CF) systems generate recommendations for a user by aggregating item ratings of other like-minded users. The memory-based approach is a common technique used in CF. This approach first uses statistical methods such as Pearson’s Correlation Coefficient to measure user similarities based on their previous ratings on different items. Users will then be grouped into different neighborhood depending on the calculated similarities. Finally, the system will generate predictions on how a user would rate a specific item by aggregating ratings on the item cast by the identified neighbors of his/her. However, current memory-based CF method only measures user similarities …


Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe Jul 2007

Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Organisational learning has over the years been subject of much study by scholars and managers. In the process, the organisational learning concept has been linked to many other knowledge concepts such as individual learning, learning organisation, and knowledge management. This paper draws from existing literature in organisational behaviour, human resource management, marketing, and information management, to further develop the conceptual links between organisational learning and these knowledge concepts. The paper discusses the characteristics of organisational learning and emphasises its link to individual learning, the learning organisation, and knowledge management. It contributes to the conceptual and theoretical understanding of organisational learning …


Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe Jul 2007

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing …


Generating Job Schedules For Vessel Operations In A Container Terminal, Thin Yin Leong, Hoong Chuin Lau Jul 2007

Generating Job Schedules For Vessel Operations In A Container Terminal, Thin Yin Leong, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

No abstract provided.


The Business Model Of "Software-As-A-Service", Dan Ma Jul 2007

The Business Model Of "Software-As-A-Service", Dan Ma

Research Collection School Of Computing and Information Systems

The emergence of the software-as-a-service (SaaS) business model has attracted great attentions from both researchers and practitioners. SaaS vendors deliver on-demand information processing services to users, and thus offer computing utility rather than the standalone software itself. In this work, the author propose an analytical model to study the competition between the SaaS and the traditional COTS (commercial off-the-shelf) solutions for software applications. The author show that when software applications become open, modulated, and standardized, the SaaS business model will take a significant market share. In addition, under certain market conditions, offering users an easy exit option through the software …


It's Not So Hard To Say Goodbye, M. Thulasidas Jul 2007

It's Not So Hard To Say Goodbye, M. Thulasidas

Research Collection School Of Computing and Information Systems

Staff retention is a major problem in the job market here. Our economy is doing well; our job market is red hot. As a result, new job offers are becoming more irresistible. At some stage, someone you work closely with — be it your staff, your boss or a fellow team member — is going to hand in that dreaded letter to the human resource (HR) department. Handling resignations with tact and grace is no longer merely a desirable quality, but an essential corporate skill today.


Systematic Share Price Fluctuations After Bankruptcy Filings And The Investors Who Drive Them, Mark C. Dawkins, Nilabhra Bhattacharya, Linda Smith Bamber Jun 2007

Systematic Share Price Fluctuations After Bankruptcy Filings And The Investors Who Drive Them, Mark C. Dawkins, Nilabhra Bhattacharya, Linda Smith Bamber

Research Collection School Of Accountancy

Beginning in the 1990s, firms often continue to trade on the major national exchanges after Chapter 11 bankruptcy filings. For bankruptcies filed from 1993-2003, we find that the more negative the filing period price reaction, the more favorable the immediate post- filing returns, on average. This reversal is not attributable to bid-ask bounce, it holds after controlling for other factors associated with post-filing returns, and it appears more attributable to the activities of large traders than to small traders. Supplementary tests reveal that the pattern of post-filing returns differs significantly for bankruptcies filed in bull versus bear markets. Bankruptcies filed …


Bonding To The Improved Disclosure Environment In The Us: Firms Listing Choices And Their Capital Market Consequences, Ole-Kristian Hope, Tony Kang, Yoonseok Zang Jun 2007

Bonding To The Improved Disclosure Environment In The Us: Firms Listing Choices And Their Capital Market Consequences, Ole-Kristian Hope, Tony Kang, Yoonseok Zang

Research Collection School Of Accountancy

This paper examines whether the current reporting and disclosure requirements for foreign registrants in the United States affect foreign firms' decisions to list on a U.S. exchange. We find that while firms from a weak disclosure environment are more likely to cross-list and either trade over-the-counter or be placed privately among institutional investors, they are less likely to list on an exchange in which firms are required to comply with U.S. GAAP. This is consistent with the idea that the decrease in the potential private control benefits accruing to managers discourages them from listing on an organized exchange. We further …


Asymmetric Discounting In Intertemporal Choice: A Query Theory Account, E. U. Weber, E. J. Johnson, K. F. Milch, Hannah H. Chang, J. C. Brodscholl, D. G. Goldstein Jun 2007

Asymmetric Discounting In Intertemporal Choice: A Query Theory Account, E. U. Weber, E. J. Johnson, K. F. Milch, Hannah H. Chang, J. C. Brodscholl, D. G. Goldstein

Research Collection Lee Kong Chian School Of Business

People are impatient and discount future rewards more when they are asked to delay consumption than when they are offered the chance to accelerate consumption. The three experiments reported here provide a process-level account for this asymmetry, with implications for designing decision environments that promote less impulsivity. In Experiment 1, a thought-listing procedure showed that people decompose discount valuation into two queries. Whether one considers delayed or accelerated receipt of a gift certificate influences the order in which memory is queried to support immediate versus delayed consumption, and the order of queries affects the relative number of patient versus impatient …


Reviewing Journal Rankings And Revisiting Peer Reviews: Editorial Perspectives, Timothy Adrian Robert Clark, Mike Wright Jun 2007

Reviewing Journal Rankings And Revisiting Peer Reviews: Editorial Perspectives, Timothy Adrian Robert Clark, Mike Wright

Research Collection Lee Kong Chian School Of Business

In this article we respond to the key points made by Macdonald and Kam (2007) in relation to journal quality and the peer review process. Whilst we appreciate that their tone is intentionally provocative, the picture they present is one of unremitting gloom and reluctant acquiescence to a system out of control. It is as if the publication process has a series of self‐supporting logics that separate it from any notion of publishing in order to benefit the discipline through the advance of knowledge and understanding. From this perspective the publishing process and the consequent content of management journals are …


Usage-Based Versus Flat Pricing For E-Business Services With Differentiated Qos, Zhen Liu, Laura Wynter, Cathy Xia Jun 2007

Usage-Based Versus Flat Pricing For E-Business Services With Differentiated Qos, Zhen Liu, Laura Wynter, Cathy Xia

Research Collection School Of Computing and Information Systems

Design of e-commerce services that are competitive, in such a quickly responding market, requires the analyses of prices and price structures. We present a general model of an e-commerce market that allows us to analyze optimal price structures, both flat and usage-based. Based on the price structure of a major web hosting provider, we consider both single-tier and two-tier (burst-rate) pricing, and our result suggests that the more complex two-tier structure may not be worth the marketing effort, as the firm?s equilibrium profits will not increase through the use of this structure. An essential feature of our approach is that …


Tourism, Development And Poverty Reduction In Guizhou And Yunnan, John A. Donaldson Jun 2007

Tourism, Development And Poverty Reduction In Guizhou And Yunnan, John A. Donaldson

Research Collection School of Social Sciences

How did the differing strategies adopted to develop tourism in Guizhou and Yunnan affect patterns of economic development and poverty reduction? The answer is paradoxical. Both provincial governments incorporated tourism as part of their overall development strategies, but their tourism sites were distributed and structured strikingly differently. In Yunnan, although tourism contributed to rapid economic growth, it did not reduce rural poverty as much as might be expected from a large rural-based industry. By contrast, Guizhou's relatively small-scale tourism industry, although not contributing significantly to growth, was distributed largely in poor areas and was structured to allow poor people to …


Making The ‘Most’ Out Of Rfid Technology: A Research Agenda For The Study Of The Adoption, Use And Impact Of Rfid, John Curtin, Robert J. Kauffman, Frederick J. Riggins Jun 2007

Making The ‘Most’ Out Of Rfid Technology: A Research Agenda For The Study Of The Adoption, Use And Impact Of Rfid, John Curtin, Robert J. Kauffman, Frederick J. Riggins

Research Collection School Of Computing and Information Systems

Radio frequency identification (RFID) technology dramatically increases the ability of the organization to acquire a vast array of data about the location and properties of any entity that can be physically tagged and wirelessly scanned within certain technical limitations. RFID can be applied to a variety of tasks, structures, work systems and contexts along the value chain, including business-to-business logistics, internal operations, business-to-consumer marketing, and after-sales service applications. As industry adoption of RFID increases there is an emerging interest by academic researchers to engage in scholarly investigation to understand how RFID relates to mobility, organizational and systems technologies (MOST). In …


The Impact Of Peer-Helper Program On Peer Helpers: Some Preliminary Findings, Yip Wei, Gilbert Tan, Timothy Hsi Jun 2007

The Impact Of Peer-Helper Program On Peer Helpers: Some Preliminary Findings, Yip Wei, Gilbert Tan, Timothy Hsi

Research Collection Lee Kong Chian School Of Business

The Singapore Management University (SMU) initiated a peer helping program in January 2004 for the purpose of having the helpers act as a “bridge” between the University counseling service and the student community. Over the years, the peer helping program has broadened to include wellness education in addition to providing peer counseling, mentoring and mediation services for the student community. Although most of the students who volunteered for the program have demonstrated strong intrinsic desires to assist and to help others, the writers of this paper are of the opinion that the benefits of peer helping extends to both the …


Local Knowledge Going Global: Singapore's Exported Expertise In Indonesia, Vietnam And China, Wilfred Pow Ngee How, Caroline Yeoh Jun 2007

Local Knowledge Going Global: Singapore's Exported Expertise In Indonesia, Vietnam And China, Wilfred Pow Ngee How, Caroline Yeoh

Research Collection Lee Kong Chian School Of Business

No abstract provided.


Riau Vegetables For Singapore Consumers: A Collaborative Knowledge-Transfer Project Across The Straits Of Malacca, Thomas Menkhoff, Patrick H. M. Loh, Sin Bin Chua, Hans-Dieter Evers Jun 2007

Riau Vegetables For Singapore Consumers: A Collaborative Knowledge-Transfer Project Across The Straits Of Malacca, Thomas Menkhoff, Patrick H. M. Loh, Sin Bin Chua, Hans-Dieter Evers

Research Collection Lee Kong Chian School Of Business

The paper analyses a recent collaborative knowledge transfer project between the Republic of Singapore and the Republic of Indonesia across the Straits of Malacca. The initiative was aimed at supplying the city state at the southern tip of the Malay Peninsula with green vegetables from Riau, Indonesia, and to provide technical assistance to Riau farmers on protected cultivation and post-harvest technologies. We reconstruct the bilateral evolution of the vegetable project in the context of the long-standing relationships between both countries vis-à-vis Singapore’s reliance on food imports; identify the strategic partner organizations on both sides and their motivations to engage in …


Chaos And Convergence On Bucket Brigade Assembly Lines, John J. Bartholdi, Iii, Donald D. Eisenstein, Yun Fong Lim Jun 2007

Chaos And Convergence On Bucket Brigade Assembly Lines, John J. Bartholdi, Iii, Donald D. Eisenstein, Yun Fong Lim

Research Collection Lee Kong Chian School Of Business

One way to coordinate the efforts of workers along an assembly line that has fewer workers than work stations is to form a bucket brigade. Each worker in a bucket brigade simultaneously assembles a single item (an instance of the product) along the line. The worker carries the item from work station to work station until either he hands of his item to a downstream co-worker or he completes the work for his item. The worker then walks back to get another item, either from his co-worker upstream or from a buffer at the beginning of the line. The most …


Entrepreneurship As A Wealth Creation And Value-Adding Process, Wee Liang Tan Jun 2007

Entrepreneurship As A Wealth Creation And Value-Adding Process, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

The author reflects on the development of the meaning of entrepreneurship. Entrepreneurship is the process of doing something different and new to develop wealth for individual and adding value of the society. He emphasizes that the domain of the entrepreneurship is not only limited to business arena. He adds that its spectrum has also covered the scope of activities of several institutions and organizations.


The Never-Ending Siege, Michael A. Netzley Jun 2007

The Never-Ending Siege, Michael A. Netzley

Research Collection Lee Kong Chian School Of Business

WHILE DRIVING THROUGH Sarajevo in the fall of 2002, I had the funny feeling that something was not quite right. By normal standards, this should have felt like a good day. I was visiting Sarajevo for the first time, I had tasted chevapchichi, and I had just concluded 5 days of executive education. However, something did not feel right.


Researching Situated Learning: Participation, Identity And Practices In Client-Consultant Relationships, Karen Handley, Timothy Adrian Robert Clark, Robin Fincham, Andrew Sturdy Jun 2007

Researching Situated Learning: Participation, Identity And Practices In Client-Consultant Relationships, Karen Handley, Timothy Adrian Robert Clark, Robin Fincham, Andrew Sturdy

Research Collection Lee Kong Chian School Of Business

Situated learning theory has emerged as a radical alternative to conventional cognitivist theories of knowledge and learning, emphasizing the relational and structural aspects of learning as well as the dynamics of identity construction. However, although many researchers have embraced the theoretical strengths of this perspective, methodological and operational issues remain undeveloped in the literature. This article seeks to address these deficiencies by developing a conceptual framework informed by situated learning theory and by investigating the methodological implications. The framework is applied in the context of an empirical study of how management consultants learn the practices and identities appropriate to clientconsultant …


Assessing Organizational Innovation Capability And Its Effect On E-Commerce Initiatives, Ann L. Fruhling, Keng Siau Jun 2007

Assessing Organizational Innovation Capability And Its Effect On E-Commerce Initiatives, Ann L. Fruhling, Keng Siau

Research Collection School Of Computing and Information Systems

This research uses a qualitative approach to study the innovative capability of two organizations and the effect of innovation on their E-Commerce initiatives, strategies, and outcomes. The Innovation Strategy Model is used in this research to analyze the innovative capability of two organizations. The case study research methodology was selected and two case studies are presented. The research results show that one organization is more innovative than the other in terms of its innovative capability. A post-study follow-up shows that the organization that was high on innovative capability was very successful in their E-Commerce initiative whereas the other organization was …


Innovation Engine, Arcot Desai Narasimhalu Jun 2007

Innovation Engine, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper describes a meta-model for innovation using an automobile engine as a metaphor. This innovation meta-model is used to manage a collection of innovation models. We develop an algorithm to identify innovations with potential for success using this meta-model. This meta-model can be used by corporations and individuals to identify plausible innovations at any given point in time.