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Articles 5971 - 6000 of 6934
Full-Text Articles in Business
Mapping Better Business Strategies With Gis (Geographic Information Systems), Knowledge@Smu
Mapping Better Business Strategies With Gis (Geographic Information Systems), Knowledge@Smu
Knowledge@SMU
McDonald’s in Japan uses GIS (Geographic Information Systems) to help identify promising new store sites by overlaying demographic information on maps. The value of location as a business measure is fast becoming an important consideration for organisations, and GIS is emerging as a powerful location intelligence tool. Singapore Management University information systems professor Kam Tin Seong is a strong advocate and promoter of GIS for doing better business. Knowledge@SMU talked to Kam about GIS in general, and about his research project using GIS as a tool to better understand Singapore’s sizzling property market.
Mitch Joel On Social Media: 'A Tectonic Shift In How We Communicate', Knowledge@Smu
Mitch Joel On Social Media: 'A Tectonic Shift In How We Communicate', Knowledge@Smu
Knowledge@SMU
Mitch Joel is president of Twist Image, a Montreal-based multimarketing agency, vice-chairman (Quebec) for IAB Canada (Interactive Advertising Bureau), and an executive on the eMarketing Council of the CMA (Canadian Marketing Association). Joel was in Singapore to attend the country’s first ever PodCamp from 30-31 July, hosted by the Singapore Management University (SMU). SMU corporate communication professor Michael Netzley talked to Joel about emerging social media channels and networks, and the business opportunities for building and marketing brands to these new consumer communities.
Customer Versus Supplier Expectations: Bringing In Value Beyond Just The Widgets, Knowledge@Smu
Customer Versus Supplier Expectations: Bringing In Value Beyond Just The Widgets, Knowledge@Smu
Knowledge@SMU
In a highly competitive world where the customer expects to be king, why are so many firms unhappy with the products they purchase, sales staff who over-promise and don’t deliver, and less than optimal after-sales service? In a recent paper published in the Journal of Marketing, Singapore Management University marketing professor Kapil R. Tuli and Emory University professors Ajay K.Kohli and Sundar G. Bhardwaj shed light on what appears to be a fundamental mismatch between customer expectations and what suppliers think their customers want.
Big Picture Thinking Bridges Business-It Gap, Knowledge@Smu
Big Picture Thinking Bridges Business-It Gap, Knowledge@Smu
Knowledge@SMU
What lesson does John Godfrey Saxe’s poem, “The Blind Men and the Elephant”, offer information technology students at the Singapore Management University? The need for big picture thinking, says SMU information systems professor Venky Shakararaman, key architect of a business modelling and solution blueprinting course and co-author of a customised course text developed in partnership with Indian IT company, Infosys Technologies Ltd.
How Asian Companies Have Successfully Leveraged It To Go Global, Knowledge@Smu
How Asian Companies Have Successfully Leveraged It To Go Global, Knowledge@Smu
Knowledge@SMU
Asian companies are successfully leveraging IT to make a mark in the region and beyond. Jae Kyu Lee, Benjamin Gan Kok Siew and Vijay Sethi recently co-edited a book, Premier e-Business Cases from Asia: Problem-Solution-Challenge-Impact Approach, which provides an overview of innovative IT strategies and models adopted by 18 Asian companies in Korea and Singapore.
Auditor Locality, Audit Quality And Audit Pricing, Jong-Hag Choi, Jeong-Bon Kim, Aini Qiu, Yoonseok Zang
Auditor Locality, Audit Quality And Audit Pricing, Jong-Hag Choi, Jeong-Bon Kim, Aini Qiu, Yoonseok Zang
Research Collection School Of Accountancy
No abstract provided.
Exploring The Role That Forecast Surprise And Forecast Error Play In Determining Management Forecast Precision, Jong-Hag Choi, Linda Myers, Yoonseok Zang, David Ziebart
Exploring The Role That Forecast Surprise And Forecast Error Play In Determining Management Forecast Precision, Jong-Hag Choi, Linda Myers, Yoonseok Zang, David Ziebart
Research Collection School Of Accountancy
No abstract provided.
Coordination In Distributed Organizations, Kannan Srikanth
Coordination In Distributed Organizations, Kannan Srikanth
Research Collection Lee Kong Chian School Of Business
Innovative work performed in a distributed fashion does not easily lend to itself either of two classic coordination strategies - anticipatory planning or ongoing rich communication. We study how innovative work that is distributed across space and time is coordinated in global software service organizations. Our findings indicate that neither coordination by plan nor coordination by feedback play a dominant role in the coordination of distributed software services delivery. Instead, we find that the firms we studied coordinate action distributed work by relying on common ground. Common ground leads to coordinated action across locations by two means: the anticipation effect …
What They Know Vs. What They Do: How Acquirers Leverage Technology Acquisitions, Phanish Puranam, Kannan Srikanth
What They Know Vs. What They Do: How Acquirers Leverage Technology Acquisitions, Phanish Puranam, Kannan Srikanth
Research Collection Lee Kong Chian School Of Business
Existing research suggests that in acquisitions of small technology-based firms by large established firms post-merger integration both enables and hinders acquirers' efforts to leverage the technology of acquired firms. This apparent paradox can be resolved once we account for the qualitatively distinct ways in which acquirers leverage technology acquisitions. Integration helps acquirers use the acquired firm's existing knowledge as an input to their own innovation processes (leveraging what they know), but hinders their reliance on the acquired firm as an independent source of ongoing innovation (leveraging what they do). We also show that experienced acquirers are better able to mitigate …
A New Approach To The Measurement Of Polarization For Grouped Data, Eckart Bomsdorf, Clemens A. Otto
A New Approach To The Measurement Of Polarization For Grouped Data, Eckart Bomsdorf, Clemens A. Otto
Research Collection Lee Kong Chian School Of Business
In this paper we develop a measure of polarization for discrete distributions of non-negative grouped data. The measure takes into account the relative sizes and homogeneities of individual groups as well as the heterogeneities between all pairs of groups. It is based on the assumption that the total polarization within the distribution can be understood as a function of the polarizations between all pairs of groups. The measure allows information on existing groups within a population to be used directly to determine the degree of polarization. Thus the impact of various classifi- cations on the degree of polarization can be …
Innovation Stack - Choosing Innovations For Commercialization, Arcot Desai Narasimhalu
Innovation Stack - Choosing Innovations For Commercialization, Arcot Desai Narasimhalu
Research Collection School Of Computing and Information Systems
This paper describes a method for enterprises to order the innovations of interest according to a number of parameters including their own business strategy and core competencies. The method takes into account aspects such as ability to create entry barriers and complementary assets. Enterprises can now use this method to both filter out innovations that may not be of interest to them and then order the short listed or selected innovations according to their attractiveness.
Mapping Better Business Strategies With Gis, Tin Seong Kam
Mapping Better Business Strategies With Gis, Tin Seong Kam
Research Collection School Of Computing and Information Systems
The value of location as a business measure is fast becoming an important consideration for organisations. GIS (Geographical Information Systems), with its capability to manage, display, analyse business information spatially, is emerging as a powerful location intelligence tool. In the US, Starbucks, Blockbuster, Hyundai, and thousands of other businesses use census data and GIS software to help them understand what types of people buy their products and services, and how to better market to these consumers. For example, McDonald’s in Japan uses a GIS system to overlay demographic information on maps to help identify promising new store sites. Singapore Management …
Increasing Innovation Through Identity Integration., Chi-Ying Cheng, Jeffrey Sanchez-Burks, Fiona Lee
Increasing Innovation Through Identity Integration., Chi-Ying Cheng, Jeffrey Sanchez-Burks, Fiona Lee
Research Collection School of Social Sciences
Innovation involves bridging existing knowledge systems from different areas. We propose that individuals who can integrate multiple social identities are better at combining knowledge systems associated with each identity, and thus exhibit higher levels of innovation. Three studies, each probing different types of social identities, provide evidence for this proposition. A laboratory experiment showed that Asian American biculturals who perceived their multiple cultural identities as compatible (high Identity Integration or high II) exhibited higher levels of innovation in creating new Asian-American recipes than biculturals who perceived their multiple cultural identities as conflicting (low Identity Integration or low II). A field …
To Trust Or To Monitor: A Dynamic Analysis, Fali Huang
To Trust Or To Monitor: A Dynamic Analysis, Fali Huang
Research Collection School Of Economics
In a principal-agent framework, principals can mitigate moral hazard problems not only through extrinsic incentives such as monitoring, but also through agents’ intrinsic trustworthiness. Their relative usage, however, changes over time and varies across societies. This paper attempts to explain this phenomenon by endogenizing agent trustworthiness as a response to potential returns. When monitoring becomes relatively cheaper over time, agents acquire lower trustworthiness, which may actually drive up the overall governance cost in society. Across societies, those giving employees lower weights in choosing governance methods tend to have higher monitoring intensities and lower trust. These results are consistent with the …
Re-Engineering Xid Technologies - From Enterprise To Consumer Markets, Arcot Desai Narasimhalu
Re-Engineering Xid Technologies - From Enterprise To Consumer Markets, Arcot Desai Narasimhalu
Research Collection School Of Computing and Information Systems
Several studies have addressed the process of taking ideas to markets but few have shared the experiences of start up companies that have reexamined their product strategies and repositioned their products and services for better revenues and profits. This paper reports the efforts related to repositioning of XID technologies, a start up company, into new markets while continuing to exploit its core technical competencies.
Where Work And Death Meet, M. Thulasidas
Where Work And Death Meet, M. Thulasidas
Research Collection School Of Computing and Information Systems
STRESS is as much a part of our cor- porate careers as death is a fact of life. Still, it is best to keep the two (career and death) separate. This message is lost on some hardworking souls here who literally work themselves to death.
Designing The Value Curve For Your Next Innovation, Arcot Desai Narasimhalu
Designing The Value Curve For Your Next Innovation, Arcot Desai Narasimhalu
Research Collection School Of Computing and Information Systems
This paper introduces an additional feature to the strategy canvas and value curve that will make innovation designers more effective. The new feature is to let the innovators carry out the designs of their new innovations taking into account both the cost of improving the quality of a parameter that the users value highly and the savings accrued from the drop in provisioning for parameters that users place less emphasis in an innovation.
Understanding Chinese Business Behaviour: A Historical Perspective, Taieb Hafsi, Li Yan
Understanding Chinese Business Behaviour: A Historical Perspective, Taieb Hafsi, Li Yan
Research Collection Lee Kong Chian School Of Business
The behaviour of Chinese business has been studied by a variety of strategic management scholars (see in particular Hafsi and Tian, 2005; Peng, 2006; Peng and Heat, 1996). Most of these studies rely on traditional data gathering, either in the form of interviews or published data banks. Very little attention has been given to history as a determinant of strategic behaviour. In this paper, we propose that the cognitive orientation of Chinese managers is dominated by their knowledge and understanding of Chinese history. We take the Three Kingdoms historic novel as a proxy to history to derive basic behavioral norms …
Investing In Hedge Funds When Returns Are Predictable, Doron Avramov, Robert Kosowski, Narayan Y. Naik, Melvyn Teo
Investing In Hedge Funds When Returns Are Predictable, Doron Avramov, Robert Kosowski, Narayan Y. Naik, Melvyn Teo
Research Collection Lee Kong Chian School Of Business
This paper evaluates hedge fund performance through portfolio strategies that incorporate predictability in managerial skills, fund risk loadings, and benchmark returns. Incorporating predictability substantially improves performance for the entire universe of hedge funds as well as various subsets based on investment styles. Such out-performance is strongest during market downturns when the marginal utility of consumption is relatively high. Moreover, the major source of investment profitability is predictability in managerial skills. In particular, long-only strategies that incorporate predictable skills outperform their Fung and Hsieh (2004) benchmarks by over 12 percent per year. The economic value of predictability obtains for various rebalancing …
Asian Hedge Funds: A Tale Of Three Cities, Melvyn Teo
Asian Hedge Funds: A Tale Of Three Cities, Melvyn Teo
Research Collection BNP Paribas Hedge Fund Centre
The hedge fund industry in Asia is dominated by a trio of financial centres: Hong Kong, Singapore, and Sydney. In this inaugural issue of the statistical digest, we provide a broad overview of the hedge fund industry in Asia and zero in on issues relevant to investors. Our analysis will be organized along the lines of manager location. Accordingly, we ask the following questions: How are hedge fund assets deployed across the three centres? What investment strategies do these assets partake in? Does the risk-adjusted performance of those assets differ across centres? To shed light on these issues, we employ …
The Search For Global Talent: Recent Trends In Asia, Knowledge@Smu
The Search For Global Talent: Recent Trends In Asia, Knowledge@Smu
Knowledge@SMU
Globally, the cross-border flow of workers has gained significant momentum over the past few decades as many countries actively seek foreign talent or encourage their own nationals to return home, state co-editors Christiane Kuptsch and Pang Eng Fong in a 2006 publication, Competing for Global Talent, which was cited in the Economist’s “Special Report, A Survey of Talent” (5 October 2006). Pang, who is Singapore Management University business school dean and professor of management, talks to Knowledge@SMU about recent trends in Asia with specific reference to Singapore’s experience in sourcing global talent.
Games People Play: Can Singapore Power-Up Fast Enough To Claim A Share Of The Bounty?, Knowledge@Smu
Games People Play: Can Singapore Power-Up Fast Enough To Claim A Share Of The Bounty?, Knowledge@Smu
Knowledge@SMU
According to PricewaterhouseCooper’s latest "Global Entertainment and Media Outlook" , the Asia Pacific region is projected to top overall global spending on video games over the next five years. In Singapore, the government invested half a billion Singapore dollars (US$325 million) in 2006 in the interactive digital media (IDM) services sector. Singapore Management University professor of management Ted Tschang has been paying especial attention to the gaming and related industries, sub-sectors of IDM. In an interview with Knowledge@SMU, Tschang discusses the role of global culture as a critical success factor, and Singapore’s efforts to get into the game.
Managing Retirement Risk In An Ageing World: The Global Picture, Knowledge@Smu
Managing Retirement Risk In An Ageing World: The Global Picture, Knowledge@Smu
Knowledge@SMU
According to HSBC’s 2007 global retirement study, most retirees in their 60s and 70s are living healthy, happy and productive lives. However, as the world rapidly ages, most pre-retirees are surprisingly unconcerned about how they will cope in their retirement. In Part 1 of a 2-part article, Olivia Mitchell, Wharton professor of insurance and risk management, who is also a chaired professor at Singapore Management University, cautions that these people might be living with a false sense of security, and could face a rude awakening when it is too late to do anything about it.
An Infinite Number Of Niche Markets': The Long Tail And 21st Century Economics, Knowledge@Smu
An Infinite Number Of Niche Markets': The Long Tail And 21st Century Economics, Knowledge@Smu
Knowledge@SMU
Ever since Chris Anderson coined the term “long tail” in a Wired magazine article in 2004 -- expanding on this idea in a bestselling book lat year called The Long Tail: Why the Future of Business Is Selling Less of More -- people have been applying the Long Tail concept to businesses everywhere, both online and offline. At a lecture in May this year held at the Singapore Management University and organised by the Digital Media Academy of Singapore, Anderson talked about the long tail phenomenon and how it can be applied to everything from Amazon.com to LEGO robots.
The 'Big Think Strategy' For Creativity And Innovation: Bernd Schmitt's New Book, Knowledge@Smu
The 'Big Think Strategy' For Creativity And Innovation: Bernd Schmitt's New Book, Knowledge@Smu
Knowledge@SMU
Bernd Schmitt, professor of international business at Columbia Business School in New York, is a driving force behind the concept of customer experiential marketing. Schmitt, who also directs Columbia’s Center on Global Brand Leadership, has published six books on the subject, three of them co-authored, with translations in 16 languages. While on a visit to Singapore in June, Schmitt provided Knowledge@SMU with a sneak preview of his new book, Big Think Strategy: How to Leverage Bold Ideas and Leave Small Thinking Behind, to be published in December.
Preventing A Real Estate Bubble In Asia: Can Loan Securitisation Help?, Knowledge@Smu
Preventing A Real Estate Bubble In Asia: Can Loan Securitisation Help?, Knowledge@Smu
Knowledge@SMU
Real estate is among the most highly leveraged sectors of an economy, which makes it more likely than others to precipitate a financial crisis, as happened in some Asian countries in 1997-1998. At the recent East Asian Seminar on Economics (EASE) of the National Bureau of Economic Research (NBER), held at Singapore Management University, Richard Green, Roberto S. Mariano, Andrey Pavlov and Susan Wachter presented a joint paper suggesting that asset securitisation could help reduce such risks. --------------------------------------------------------------------------------
Managing The Knowledge Trap In Developing Economies Through Effective Governance, Knowledge@Smu
Managing The Knowledge Trap In Developing Economies Through Effective Governance, Knowledge@Smu
Knowledge@SMU
Singapore Management University professor of organisational behavior Thomas Menkhoff conducts research on the role of knowledge management as a key enabler of economic and social development. Menkhoff talked to Knowledge@SMU about best practices and challenges associated with utilising knowledge as a factor of production, based on the experiences of Singapore and selected developing and emergent economies.
They Want To Talk, But Are They Listening?, M. Thulasidas
They Want To Talk, But Are They Listening?, M. Thulasidas
Research Collection School Of Computing and Information Systems
Every relationship could use a little less action, a little more conversation.
Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe
Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe
Research Collection School Of Computing and Information Systems
PurposeThe organizational behavior and management literature has devoted a lot attention to processes and technology in organizational learning. There has been little work to examine the effect of shared vision on organizational learning. The purpose of this paper is to highlight the importance of shared vision as a development tool to build an organizational learning capability.Design/methodology/approachThe existing shared vision and organizational learning literature was reviewed, and the salient points on how shared vision promotes organizational learning discussed.Practical implicationsThe paper offers a view on how leaders can use shared vision to develop organizational learning capability. Practicing managers would then be able …
Rethinking Customer Solutions: From Product Bundles To Relational Processes, Kapil Tuli, Ajay K. Kohli, Sundar G. Bharadwaj
Rethinking Customer Solutions: From Product Bundles To Relational Processes, Kapil Tuli, Ajay K. Kohli, Sundar G. Bharadwaj
Research Collection Lee Kong Chian School Of Business
This study draws on depth interviews with 49 managers in customer firms and 55 managers in supplier firms and on discussions with 21 managers in two focus groups to propose a new way of thinking about customer solutions. Extant literature and suppliers interviewed for this study view a solution as a customized and integrated combination of goods and services for meeting a customer's business needs. In contrast, customers view a solution as a set of customerâ€supplier relational processes comprising (1) customer requirements definition, (2) customization and integration of goods and/or services and (3) their deployment, and (4) postdeployment customer support, …