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Articles 4891 - 4920 of 6939
Full-Text Articles in Business
Diving Into The New Innovation Landscape: The Eastern Current, Arnoud De Meyer
Diving Into The New Innovation Landscape: The Eastern Current, Arnoud De Meyer
Research Collection Lee Kong Chian School Of Business
Thirty years ago, when the business world sought innovation, most eyes looked West – mainly to the OECD countries considered to be the most economically advanced. We focused on technology-based product innovations, which were conceived for Western customers, developed in laboratories close to the headquarters of Western companies, and rolled out in the world’s wealthiest markets: North America, Western Europe and Japan, an honorary member of the Western club. This is no longer the case. Now, when the business world asks where the next innovative product or process will come from, what it will consist of, where it will be …
Consumer Perceptions Of Third Party Product Quality Ratings, Peter De Maeyer, Hooman Estelami
Consumer Perceptions Of Third Party Product Quality Ratings, Peter De Maeyer, Hooman Estelami
Research Collection Lee Kong Chian School Of Business
Consumers increasingly rely on product quality information provided by third-party product ratings organizations. These organizations undertake the task of examining and testing competing products in the marketplace, establishing the level of quality associated with each product, and communicating this information to consumers. Despite the important role of product quality ratings in consumer decisions little research has been conducted to establish the factors which may influence consumer perceptions of these ratings. This paper examines the role of the information content provided by product quality ratings organizations on consumer perceptions. Furthermore, the influence of contextual variables, namely information cost, product category and …
Integrated Risk Management: A Conceptual Framework With Research Overview And Applications In Practice, Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, Rong Li
Integrated Risk Management: A Conceptual Framework With Research Overview And Applications In Practice, Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, Rong Li
Research Collection Lee Kong Chian School Of Business
This chapter presents an action‐based supply chain risk management framework that has emerged from industry practice and academic research. For practitioners, this conceptual framework can serve as a guideline to devise risk management strategies that suit their specific supply chain environments. For academicians, one can map the research in the growing field of integrated risk management research within the context of this framework, and identify potentially fruitful directions for future research. The framework of supply chain risk management proposes a two‐stage action plan: a planning stage and an execution stage. Risk mitigation strategy has been the main focus of the …
Allocating Resources In Multiagent Flowshops With Adaptive Auctions, Hoong Chuin Lau, Zhengyi Zhao, Sam Shuzhi Ge, Thong Heng Lee
Allocating Resources In Multiagent Flowshops With Adaptive Auctions, Hoong Chuin Lau, Zhengyi Zhao, Sam Shuzhi Ge, Thong Heng Lee
Research Collection School Of Computing and Information Systems
In this paper, we consider the problem of allocating machine resources among multiple agents, each of which is responsible to solve a flowshop scheduling problem. We present an iterated combinatorial auction mechanism in which bid generation is performed within each agent, while a price adjustment procedure is performed by a centralized auctioneer. While this approach is fairly well-studied in the literature, our primary innovation is in an adaptive price adjustment procedure, utilizing variable step-size inspired by adaptive PID-control theory coupled with utility pricing inspired by classical microeconomics. We compare with the conventional price adjustment scheme proposed in Fisher (1985), and …
For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University
For A Competitive Edge In Services, Invest In The Right People And Processes, Singapore Management University
Perspectives@SMU
Steve Jobs can teach us a thing or two about customer loyalty. Though Apple products have sometimes fallen short of expectations, Apple customers think nothing of standing in line for hours just to get their hands on the company's latest. According to Valarie Zeithaml, a David S Van Pelt Family distinguished professor of marketing at the University of North Carolina, recent financials show that Apple is achieving US$4,406 per annum sales per square foot – far higher than brands such as the US$3,000 per annum sales per square foot of premier global jeweller Tiffany and US$1,700 per annum sales per …
What The Future Holds For Higher Education In Singapore, Knowledge@Smu
What The Future Holds For Higher Education In Singapore, Knowledge@Smu
Knowledge@SMU
Higher education in Singapore needs to do more than meet the needs and aspirations of both Singaporeans and the economy. At a Sim Kee Boon Institute for Financial Economics Public Lecture Series held at the Singapore Management University, Singapore President Tony Tan espoused a future where Singapore's tertiary institutions can play a greater role, not just in grooming a viable workforce, but also, in nurturing a compassionate and civic-minded citizenry.
Growing Singapore's Funny Bone: Laughing In The Face Of Dangers, Pitfalls And Politicians, Knowledge@Smu
Growing Singapore's Funny Bone: Laughing In The Face Of Dangers, Pitfalls And Politicians, Knowledge@Smu
Knowledge@SMU
Is Singapore the funniest country in the world? Yes, according to Mr. Brown, perhaps the country's most prolific satirist, and (un)officially, the 'Emeritus Senior Blogfather of Singapore'. Despite several run-ins with censors and authorities, the self-professed 'social media junkie' believes he has an important national duty to inform and entertain. Speaking to an amused crowd at a Wee Kim Wee Lunchtime Talk, Mr. Brown talked about his humble beginnings and where he finds inspiration for his brand of comedy.
Inspiring Change: The Roles Of Women And Their Communities, Knowledge@Smu
Inspiring Change: The Roles Of Women And Their Communities, Knowledge@Smu
Knowledge@SMU
Change never seems to come fast enough for the hungry and oppressed, yet 'change', when hurried, is often shallow and fraught with casualties. So rather than indulging in fantasies of revolutionary and sweeping social upheavals, two luminary speakers at the Wee Kim Wee Centre’s second 'Women in the Community' conference argue the virtues of patience and persistence. Through anecdotes of their personal struggles in a 'white man's world', author RJ Rozan and political activist Wu Qing present a case for 'change' that is both sustained and sustaining.
Global Brand Alignment: Finding And Guarding 'The Force', Knowledge@Smu
Global Brand Alignment: Finding And Guarding 'The Force', Knowledge@Smu
Knowledge@SMU
Branding, done right, can bolster the bottom-line and even turn a floundering company's fortunes around. Running a good brand campaign can, however, be tricky - especially when it involves connecting with audiences all around the world. Sharing their experiences with localising world renowned names, industry practitioners at the Brand Finance Singapore Forum 2011 treaded the tight rope between strong brand guardianship and adaptability.
For A Competitive Edge In Services, Invest In The Right People And Processes, Knowledge@Smu
For A Competitive Edge In Services, Invest In The Right People And Processes, Knowledge@Smu
Knowledge@SMU
Great products alone will not give rise to transformative customer experiences. Businesses that have carved out a competitive edge in services also know that it requires far more than frontline skills and knowledge to succeed with customers in the longer term. But how and where should organisations be placing their focus to entrench customer service for strategic advantage? - a question that academics and industry practitioners attempted to answer at the Institute of Service Excellence at SMU Global Conference on Service Excellence 2011.
How The Mindless Growth Mantra Of Modern Economics Is Failing Us, Knowledge@Smu
How The Mindless Growth Mantra Of Modern Economics Is Failing Us, Knowledge@Smu
Knowledge@SMU
As the world ponders the possibility of yet another global recession, one economist has offered up, instead, a critical view of the fundamental flaws within a system so caught up with consumption that a second wave recession would seem more intentional than unnerving. In 'The End of Progress: How modern economics has failed us', author Grame Maxton takes readers through a re-examination of 'the invisible hand' and puts forth several radical ideas for how the world economy may repair itself.
Cfos Versus Ceos: Equity Incentives And Crashes, Jeong-Bon Kim, Yinghua Li, Liandong Zhang
Cfos Versus Ceos: Equity Incentives And Crashes, Jeong-Bon Kim, Yinghua Li, Liandong Zhang
Research Collection School Of Accountancy
Using a large sample of U.S. firms for the period 1993-2009, we provide evidence that the sensitivity of a chief financial officer's (CFO) option portfolio value to stock price is significantly and positively related to the firm's future stock price crash risk. In contrast, we find only weak evidence of the positive impact of chief executive officer option sensitivity on crash risk. Finally, we find that the link between CFO option sensitivity and crash risk is more pronounced for firms in non-competitive industries and those with a high level of financial leverage.
The Role Of Reputable Auditors And Underwriters In The Design Of Bond Contracts, Yun Lou, Florin. Vasvari
The Role Of Reputable Auditors And Underwriters In The Design Of Bond Contracts, Yun Lou, Florin. Vasvari
Research Collection School Of Accountancy
The authors empirically test the certification hypothesis by studying the roles of reputableauditors and bank underwriters in the design of bond contracts. The certification hypoth-esis suggests that reputable capital market intermediaries can credibly communicate insideinformation to outside investors, thereby helping improve financing terms for firms thatraise external funding. Consistent with this hypothesis, the authors provide evidence thatreputable auditors and underwriters help corporate bond issuers obtain lower bond yields.The effect of reputable auditors on the yields is greater than that of reputable underwritersin terms of economic magnitude and significance, consistent with auditors’ multiple roles asinformation intermediaries, monitors, and insurance providers. The …
Exposure Draft On Revenue Recognition: Tax Compliance Costs, Teng Aun Khoo, Kai Guan Tan
Exposure Draft On Revenue Recognition: Tax Compliance Costs, Teng Aun Khoo, Kai Guan Tan
Research Collection School Of Accountancy
Effect of ED on Revenue Recognition on Tax Compliance Costs
Communication, Organizing And Organization: An Overview And Introduction To The Special Issue, Francois Cooren, Timothy Kuhn, Joep P. Cornelissen, Timothy Adrian Robert Clark
Communication, Organizing And Organization: An Overview And Introduction To The Special Issue, Francois Cooren, Timothy Kuhn, Joep P. Cornelissen, Timothy Adrian Robert Clark
Research Collection Lee Kong Chian School Of Business
This paper provides an overview of previous work that has explored the processes and mechanisms by which communication constitutes organizing (as ongoing efforts at coordination and control of activity and knowledge) and organizations (as collective actors that are 'talked' into existence). We highlight differences between existing theories and analyses grounded in communication-as-constitutive (CCO) perspectives and describe six overarching premises for such perspectives; in so doing, we sharpen and bound the explanatory power of CCO perspectives for organization studies more generally. Building on these premises, we develop an agenda for further research, call for greater cross-fertilization between the communication and organization …
When Does The Socio-Cultural Context Matter? Communal Orientation And Entrepreneurs' Resource Accumulation Efforts In Africa, Jane N. O. Khayesi, Gerard George
When Does The Socio-Cultural Context Matter? Communal Orientation And Entrepreneurs' Resource Accumulation Efforts In Africa, Jane N. O. Khayesi, Gerard George
Research Collection Lee Kong Chian School Of Business
We examined the effect of entrepreneurs’communal orientation and social capital on entrepreneurs’ acquisition of resources, and the cost of raising those resources. Using an errors-in-variables estimation in a sample of 242 Ugandan entrepreneurs from Kampala, we find that shared identity is positively associated with the quantity of resources raised by entrepreneurs, whereas shared identity and communal orientation are associated with a higher cost of raising resources. Further, communal orientation positively moderates the relationship between kin composition and the quantity of resources raised; whereas communal orientation negatively moderates the relationship between trust, shared identity, and resources. In contrast, a high communal …
The Validity And Incremental Validity Of Knowledge Tests, Low-Fidelity Simulations, And High-Fidelity Simulations For Predicting Job Performance In Advanced-Level High-Stakes Selection, Filip Lievens, Fiona Patterson
The Validity And Incremental Validity Of Knowledge Tests, Low-Fidelity Simulations, And High-Fidelity Simulations For Predicting Job Performance In Advanced-Level High-Stakes Selection, Filip Lievens, Fiona Patterson
Research Collection Lee Kong Chian School Of Business
In high-stakes selection among candidates with considerable domain-specific knowledge and experience, investigations of whether high-fidelity simulations (assessment centers; ACs) have incremental validity over low-fidelity simulations (situational judgment tests; SJTs) are lacking. Therefore, this article integrates research on the validity of knowledge tests, low-fidelity simulations, and high-fidelity simulations in advanced-level high-stakes settings. A model and hypotheses of how these 3 predictors work in combination to predict job performance were developed. In a sample of 196 applicants, all 3 predictors were significantly related to job performance. Both the SJT and the AC had incremental validity over the knowledge test. Moreover, the AC …
Designing Pareto-Optimal Selection Systems: Formalizing The Decisions Required For Selection System Development, Wilfried De Corte, Paul R. Sackett, Filip Lievens
Designing Pareto-Optimal Selection Systems: Formalizing The Decisions Required For Selection System Development, Wilfried De Corte, Paul R. Sackett, Filip Lievens
Research Collection Lee Kong Chian School Of Business
The article presents an analytic method for designing Pareto-optimal selection systems where the applicants belong to a mixture of candidate populations. The method is useful in both applied and research settings. In an applied context, the present method is the first to assist the selection practitioner when deciding on 6 major selection design issues: (1) the predictor subset, (2) the selection rule, (3) the selection staging, (4) the predictor sequencing, (5) the predictor weighting, and (6) the stage retention decision issue. From a research perspective, the method offers a unique opportunity for studying the impact and relative importance of different …
Entry Into New Niches: The Effects Of Firm Age And The Expansion Of Technological Capabilities On Innovative Output And Impact, Reddi Kotha, Yangfeng Zheng, Gerard George
Entry Into New Niches: The Effects Of Firm Age And The Expansion Of Technological Capabilities On Innovative Output And Impact, Reddi Kotha, Yangfeng Zheng, Gerard George
Research Collection Lee Kong Chian School Of Business
We provide evidence that young firms systematically differ from older firms in their innovative output when they enter ‘new to the firm’ technological niches. We analyze data from 128 biotechnology firms since their inception and track these firms over time. Our analyses reveal that the organizational age at which the firm branches into new technological niches significantly influences its innovative activity. We refine the focus of the extant literature by separately examining the effects of branching on the quantity of innovative output and the impact that this output has on the technology domain. Subsequent to branching into new niches, we …
Seeing The "Forest" Or The "Trees" Of Organizational Justice: Effects Of Temporal Perspective On Employee Concerns About Unfair Treatment At Work, Irina Cojuharenco, David Patient, Michael R. Bashshur
Seeing The "Forest" Or The "Trees" Of Organizational Justice: Effects Of Temporal Perspective On Employee Concerns About Unfair Treatment At Work, Irina Cojuharenco, David Patient, Michael R. Bashshur
Research Collection Lee Kong Chian School Of Business
What events do employees recall or anticipate when they think of past or future unfair treatment at work? We propose that an employee’s temporal perspective can change the salience of different types of injustice through its effect on cognitions about employment. Study 1 used a survey in which employee temporal focus was measured as an individual difference. Whereas greater levels of future focus related positively to concerns about distributive injustice, greater levels of present focus related positively to concerns about interactional injustice. In Study 2, an experimental design focused employee attention on timeframes that differed in temporal orientation and temporal …
Effects Of Cultural Ethnicity, Firm Size, And Firm Age On Senior Executives’ Trust In Their Overseas Business Partners: Evidence From China, Crystal X. Jiang, Roy Y. J. Chua, Masaaki Kotabe, Janet Y. Murray
Effects Of Cultural Ethnicity, Firm Size, And Firm Age On Senior Executives’ Trust In Their Overseas Business Partners: Evidence From China, Crystal X. Jiang, Roy Y. J. Chua, Masaaki Kotabe, Janet Y. Murray
Research Collection Lee Kong Chian School Of Business
We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust their overseas partners differently, depending on the partners’ cultural ethnicity. In a field survey of 108 Chinese senior executives, we found that these executives have higher affect-based trust in overseas partners of the same cultural ethnicity as themselves; cognition-based trust is associated with affect-based trust differently when overseas partners are of the same or different cultural ethnicity. We also examine the role of relative firm size and …
The Impact Of Brand Quality On Shareholder Wealth, Sundar G. Bharadwaj, Kapil R. Tuli, Andre Bonfer
The Impact Of Brand Quality On Shareholder Wealth, Sundar G. Bharadwaj, Kapil R. Tuli, Andre Bonfer
Research Collection Lee Kong Chian School Of Business
This study examines the impact of brand quality on three components of shareholder wealth, stock returns, systematic risk and idiosyncratic risk. The study finds that brand quality enhances shareholder wealth as unanticipated changes in brand quality are positively associated with stock returns and negatively related to changes in idiosyncratic risk. However, unanticipated changes in brand quality can also erode shareholder wealth as they have a positive association with changes in systematic risk. The study introduces a contingency theory view to the marketing-finance interface by analyzing the moderating role of two factors that are widely followed by investors. The results show …
Resource-Based Theory And Corporate Diversification: Accomplishments And Opportunities, William P. Wan, Robert E. Hoskisson, Jeremy C. Short, Daphne W. Yiu
Resource-Based Theory And Corporate Diversification: Accomplishments And Opportunities, William P. Wan, Robert E. Hoskisson, Jeremy C. Short, Daphne W. Yiu
Research Collection Lee Kong Chian School Of Business
Corporate diversification, a major strategic management research topic, has been influenced significantly by resource-based theory. In this review, the authors make two main contributions to this literature. First, they discuss the historical development of corporate diversification research employing the resource-based theory perspective and related concepts, highlighting important insights to date. They then review this literature and discuss its main contributions. Second, the authors identify open issues and suggest opportunities for future contributions and describe ways that research on corporate diversification using the resource-based theory perspective could be further enriched by integration with theoretical insights culled from the organizational economics, new …
Building Structured Products: Like Manufacturing A Complex, Abstract Car, Singapore Management University
Building Structured Products: Like Manufacturing A Complex, Abstract Car, Singapore Management University
Perspectives@SMU
What are structured products, and how do they fit in with clients' needs and the banks' range of services? Experts from Standard Chartered Bank's (SCB) structuring business provided their take at SMU's Lee Kong Chian School of Business Public Lecture.
Building Structured Products: Like Manufacturing A Complex, Abstract Car, Knowledge@Smu
Building Structured Products: Like Manufacturing A Complex, Abstract Car, Knowledge@Smu
Knowledge@SMU
The inner workings of structured financial products and the structured products industry might seem complicated to outsiders looking in. After all, regulatory restrictions, quantitative financial modelling, and foreign exchange options are not exactly universally understood commonplace terms. Industry insiders at a Lee Kong Chian School of Business Public Lecture say, however, that an appreciation for this seemingly complex domain is more about attitude than aptitude.
Avoiding Road Bumps: Four Reliable Wheels For Biomedical Start-Ups, Knowledge@Smu
Avoiding Road Bumps: Four Reliable Wheels For Biomedical Start-Ups, Knowledge@Smu
Knowledge@SMU
Starting up a business in the biomedical industry is much like driving a car. According to Ting Choon Meng, a doctor and chief executive officer of HealthStats Singapore, there are four main 'wheels' that the entreprenuers must learn to operate. And just as in a real car, all four wheels must run in unison, or the business will not advance according to plan.
Of Ice And Men: Chilling Leadership Tales Of Four Great Explorers, Knowledge@Smu
Of Ice And Men: Chilling Leadership Tales Of Four Great Explorers, Knowledge@Smu
Knowledge@SMU
Four great names with four different temperaments; four different fates but one common passion: the honour of conquering the icy frontiers of the North and South. Having documented the experiences of four 19-20th century Norwegian and British explorers, author Ragnar Kvam shares stories from those expeditions at a SMU Wee Kim Wee Centre talk – tales of what leadership ought not to be.
Risks And Opportunities For The Construction Industry, Knowledge@Smu
Risks And Opportunities For The Construction Industry, Knowledge@Smu
Knowledge@SMU
Foreign labour cut-backs and exposure to global competition can only mean one thing for building and construction companies in Singapore: Get productive or get out. But what can companies do to stay on top of the game, or perhaps even just afloat? A panel at the SMU-BCA Advanced Management Programme for Leaders of the Building and Construction Industry offered some thoughts on the risks and challenges ahead.
To Succeed In Life And Business, Adapt And Fail Productively, Knowledge@Smu
To Succeed In Life And Business, Adapt And Fail Productively, Knowledge@Smu
Knowledge@SMU
There is no success without risk-taking, and most people will accept that risk-taking requires a tolerance for failure. Yet, how realistic is it to expect success in a world so bent on punishing failure? Why should people expect high returns in politics, economics and society when they continue to reward risk-averse politicians and leaders? Tim Harford, author of popular non-fiction books like Adapt and The Undercover Economist, explored this dichotomy at an SMU talk.
Customer Satisfaction Index Of Singapore 2011: Q2 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2011: Q2 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence (2007-2024)
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the nation, sector, sub-sector, and company levels. Currently in its fifth year of measurement, the CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy both over time and across countries.