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Full-Text Articles in Business

Follow-My-Lead: Intuitive Indoor Path Creation And Navigation Using See-Through Interactive Videos, Quentin Roy, Simon T. Perrault, Shengdong Zhao, Richard Davis, Anuroop Pattena Vaniyar, Velko Vechev, Youngki Lee, Archan Misra May 2017

Follow-My-Lead: Intuitive Indoor Path Creation And Navigation Using See-Through Interactive Videos, Quentin Roy, Simon T. Perrault, Shengdong Zhao, Richard Davis, Anuroop Pattena Vaniyar, Velko Vechev, Youngki Lee, Archan Misra

Research Collection School Of Computing and Information Systems

We present Follow-My-Lead, an alternative indoor navigation technique that uses visual information recorded on an actual navigation path as a navigational guide. Its design revealed a trade-off between the fidelity of information provided to users and their effort to acquire it. Our first experiment revealed that scrolling through a continuous image stream of the navigation path is highly informative, but it becomes tedious with constant use. Discrete image checkpoints require less effort, but can be confusing. A balance may be struck by adding fast video transitions between image checkpoints, but precise control is required to handle difficult situations. Authoring still …

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Household Informedness And Policy Analytics For The Collection And Recycling Of Household Hazardous Waste In California, Kustini Lim-Wavde, Robert J. Kauffman, Gregory S. Dawson May 2017

Household Informedness And Policy Analytics For The Collection And Recycling Of Household Hazardous Waste In California, Kustini Lim-Wavde, Robert J. Kauffman, Gregory S. Dawson

Research Collection School Of Computing and Information Systems

Collection and recycling of household hazardous waste (HHW) can vary due to differences in household incomes, demographics, material recyclability, and HHW collection programs. We evaluate the role of household informedness, the degree to which households have the necessary information to make utility-maximizing decisions about the handling of their waste. Household informedness seems to be influenced by HHW public education and environmental quality information. We assess the effects of household informedness on HHW collection and recycling using panel data, community surveys, drinking water compliance reports, and census data in California from 2004 to 2012. The results enable the calculation of …

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Innovation And Productivity In The Maritime Industry, Kar Way Tan Apr 2017

Innovation And Productivity In The Maritime Industry, Kar Way Tan

Research Collection School of Computing and Information Systems

The Advanced Maritime Leaders Programme is a biennial global maritime leadership programme, designed for senior maritime leaders who are heading the maritime or port administration in their respective countries. This unique and immersive executive development programme seeks to further hone the leadership skills of senior maritime leaders and build new capacity to transform their organisation, amidst an increasingly complex and globalised environment. With an emphasis on peer-to-peer sharing and learning, participants will gain insights on transformational leadership, effective policy-making, stakeholder engagement and strategic communications. Kar Way served as a discussion leader for Innovation and Productivity in the Maritime Industry under …

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Performance Control And Risk Calibration In The Black-Litterman Model, Chyng Wen Tee, Shirley Huang, Kian Guan Lim Apr 2017

Performance Control And Risk Calibration In The Black-Litterman Model, Chyng Wen Tee, Shirley Huang, Kian Guan Lim

Research Collection Lee Kong Chian School of Business

The authors show that risk aversion and prior estimation error input parameters of the Black-Litterman model that are arbitrarily fixed in existing practices should instead be carefully calibrated because they are related to the Sharpe performance ratio and Value at Risk or tail risk of the active portfolio. A related important insight is that these parameters are not entirely exogenous but are connected closely to the portfolio manager's inputs of subjective expected returns, as well as the degree of confidence over these subjective beliefs. The value of τ is closer to zero if the manager believes the initial estimates based …

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The Sole Man, Singapore Management University Apr 2017

The Sole Man, Singapore Management University

Perspectives@SMU

Killick Datta worked for Nike when Adidas and Puma were the biggest brands. After over three decades in the shoes business, he still visits malls every weekend because it is crucial to “know your marketplace

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Disruption: The New Norm?, Singapore Management University Apr 2017

Disruption: The New Norm?, Singapore Management University

Perspectives@SMU

Accelerating automisation and increasing lifespans are creating disruptions to existing economic and education models. How can governments and industry address the resulting upheavals?

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Chinese Company Shareholders Revolt Against Communist Control, Singapore Management University Apr 2017

Chinese Company Shareholders Revolt Against Communist Control, Singapore Management University

Perspectives@SMU

Shareholders of low-profile Chinese property developer Tianjin Realty Development recently made news by voting to keep party politics out of the Shanghai-listed company's organisational structure. Such action has never been heard of before at any State-Owned Enterprise (SOE) in the history of China's economic modernisation.

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The Eu, Free Trade, And Populism, Singapore Management University Apr 2017

The Eu, Free Trade, And Populism, Singapore Management University

Perspectives@SMU

“Free and fair” trade is crucial for world prosperity but more must be done to convince those who have lost out in globalisation

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Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Devika Sangaram, Salihin Mohammed Ali, Aaron Tay Apr 2017

Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Devika Sangaram, Salihin Mohammed Ali, Aaron Tay

Research Collection Library

The Li Ka Shing Library recently included a new section, “Heat Maps” on the library website, providing users instant access to the physical occupancy spaces across all the different levels in the library. The indoor location-aware system is one in the latest slew of additions in tracking the library patrons’ visitations. It is the first of the many forms of library usage data sources that seek to provide an impetus in engaging the SMU community through real-time data visualizations. This enhances the perception of SMU Libraries as a creative nexus that nurtures and champions innovative methods of information access through …

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Fostering Parasocial Relationships With Celebrities On Social Media: Implications For Celebrity Endorsement, Siyoung Chung, Hichang Cho Apr 2017

Fostering Parasocial Relationships With Celebrities On Social Media: Implications For Celebrity Endorsement, Siyoung Chung, Hichang Cho

Research Collection Lee Kong Chian School of Business

The purpose of this study was to explore the underlying mechanisms through which the use of social media affects endorser effectiveness. Based on theories related to parasocial relationships,self-disclosure, and celebrity endorsement, this study proposed a theoretical research model and empirically tested the model using online survey data collected from 400 Korean Wave fans in Singapore. The results showed that consumers’ parasocial interactions with celebrities though social media have a positive impact on celebrity endorsement. Specifically, we found that: (1) parasocial relationships mediated the relationships between social media interactions and source trustworthiness, (2) social media interactions influenced parasocial relationships via self-disclosure;and …

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On Setting The Delivery Due Date With Production On A Machine Under Outsourced Maintenance, Sharafali Moosa, Hakan. Tarakci, Shailesh Kulkarni, Raja Abdul Razack Shahul Hameed Apr 2017

On Setting The Delivery Due Date With Production On A Machine Under Outsourced Maintenance, Sharafali Moosa, Hakan. Tarakci, Shailesh Kulkarni, Raja Abdul Razack Shahul Hameed

Research Collection Lee Kong Chian School of Business

We consider an unreliable production system with a contractual relationship with a customer for a firm delivery date. We focus on the production-related decisions of the manufacturer. We assume that production rate is constant as long as the system is up and running but the randomness in production is due to downtimes as a result of breakdowns and scheduled preventive maintenance activities. The maintenance of the production facility is outsourced to a contractor. As production output is random, the manufacturer needs to make two important decisions, viz (i) how much time to allow for production taking into account the trade-off …

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Factored Similarity Models With Social Trust For Top-N Item Recommendation, Guibing Guo, Jie Zhang, Feida Zhu, Xingwei Wang Apr 2017

Factored Similarity Models With Social Trust For Top-N Item Recommendation, Guibing Guo, Jie Zhang, Feida Zhu, Xingwei Wang

Research Collection School of Computing and Information Systems

Trust-aware recommender systems have attracted much attention recently due to the prevalence of social networks. However, most existing trust-based approaches are designed for the recommendation task of rating prediction. Only few trust-aware methods have attempted to recommend users an ordered list of interesting items, i.e., item recommendation. In this article, we propose three factored similarity models with the incorporation of social trust for item recommendation based on implicit user feedback. Specifically, we introduce a matrix factorization technique to recover user preferences between rated items and unrated ones in the light of both user-user and item-item similarities. In addition, we claim …

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Do Disclosures Of Customer Metrics Lower Investors' And Analysts' Uncertainty But Hurt Firm Performance?, Emanuel Bayer, Kapil R. Tuli, Bernd Skiera Apr 2017

Do Disclosures Of Customer Metrics Lower Investors' And Analysts' Uncertainty But Hurt Firm Performance?, Emanuel Bayer, Kapil R. Tuli, Bernd Skiera

Research Collection Lee Kong Chian School of Business

Investors, analysts, and regulators frequently advocate greater disclosure of nonfinancial information, such as customer metrics. Managers, however, argue that such metrics are costly to report, reveal sensitive information to competitors, and therefore will lower future cash flows. To examine these counterarguments, this study presents the first empirical examination of the prevalence and consequences of backward- and forward-looking disclosures of customer metrics by manually coding 511 annual reports of firms in two industries, telecommunications (365 reports) and airlines (146 reports). The results reveal significant heterogeneity in the disclosure of customer metrics across firms and between industries. On average, in both industries, …

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Pay For Performance: What Type Of Pay Scheme Is Best For Achieving Business Results?, Fermin Augusto Diez Apr 2017

Pay For Performance: What Type Of Pay Scheme Is Best For Achieving Business Results?, Fermin Augusto Diez

Dissertations and Theses Collection

Much has been written, for and against, about compensation as a driver of performance. Two main theoretical constructs deal with this subject: extrinsic theory, including agency theory, whereby money is a main motivator to performance, and intrinsic theory which proposes that money does not motivate, and in fact may hinder, performance. However, corporations spend considerable effort in designing compensation packages with the objective of linking remuneration to performance. Practitioners have developed a variety of mechanisms to deliver pay packages, but heretofore there has been no attempt to validate which, if any, of these various approaches is better able to drive …

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Grooming The Future Disruptive Accounting Professionals, Gary Pan, Gan Hup Tan, Poh Sun Seow Apr 2017

Grooming The Future Disruptive Accounting Professionals, Gary Pan, Gan Hup Tan, Poh Sun Seow

Research Collection School Of Accountancy

In this chapter, we will discuss how SMU brought about innovation changes in the university’s learning environment. In 2011, a steering committee was set up by SMU President, Professor Arnoud De Meyer to develop strategies that focused on innovation in learning pedagogy at the university. Subsequent brainstorming sessions led to the evolution of the SMU-X programme, which aimed to broaden the scope of university education by encompassing real life problems and problem-solving skills in the curriculum. The concept encompassed three key elements: mindset, pedagogy, and physical space. The challenge was to offer more applied learning with close coordination between classroom …

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The Equity-Financing Channel, The Catering Channel, And Corporate Investment: International Evidence, Yuanto Kusnadi, K.C. John Wei Apr 2017

The Equity-Financing Channel, The Catering Channel, And Corporate Investment: International Evidence, Yuanto Kusnadi, K.C. John Wei

Research Collection School Of Accountancy

We examine how stock market mispricing affectscorporate investment in an international setting. We find that investment ismore sensitive to stock prices for equity-dependent firms than for non-equity-dependentfirms in our international sample. Investment is also more sensitive to stockprices for firms located in countries with more developed capital markets (i.e.,lower costs of raising capital), higher share turnover (i.e., shortershareholder horizons), and higher R&D intensity (i.e., more opaque assets). More importantly, the positive relation between equitydependence and the sensitivity of investment to stock prices is more pronouncedfor firms located in these same countries. These findings are consistent withthe equity-financing hypothesis and the …

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Helping Hands, Gary Pan, Poh Sun Seow, Clarence Goh Apr 2017

Helping Hands, Gary Pan, Poh Sun Seow, Clarence Goh

Research Collection School Of Accountancy

Disruptors have found new ways of transforming various industries with intelligent technologies which have put significant pressure on enterprises in Singapore and around the world. With a good education and training system, and a cohesive relationship among the Government, businesses and people, Singapore is well placed to respond to such digital disruptions. Nevertheless, Singapore companies must strive for quality growth based on innovation, expand beyond Singapore and create an environment that enables innovation, said Minister in the Prime Minister’s Office and Labour chief Chan Chun Sing. No two industries are disrupted in the same way. With help from the Economic …

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Bridging Strategy Versus Buffering Strategy: Enhancing Crisis Management Capability In Public Management For Relational And Reputational Improvement, And Conflict Avoidance, Soojin Kim, Arunima Krishna Apr 2017

Bridging Strategy Versus Buffering Strategy: Enhancing Crisis Management Capability In Public Management For Relational And Reputational Improvement, And Conflict Avoidance, Soojin Kim, Arunima Krishna

Research Collection Lee Kong Chian School Of Business

This study seeks to understand the effectiveness ofan organization’s communication strategy in enhancing its crisis managementcapability in public management. The relationships between two types ofcommunication strategies (bridging and buffering), crisis management capabilityin public management, relational improvement, reputational improvement, andconflict avoidance have been tested in this study to suggest how anorganization’s overall strategic orientation may help its ability to weather acrisis. A survey of communication managers was conducted in South Korea with 105responses, representing 105 organizations. Results revealed that organizations whichare predisposed toward adopting the bridging strategy as their maincommunication strategy are likely to report better crisis management capabilityin public management, …

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Institutional Logics And Power Sources: Merger And Acquisition Decisions, Henrich R. Greve, Cyndi Man Zhang Apr 2017

Institutional Logics And Power Sources: Merger And Acquisition Decisions, Henrich R. Greve, Cyndi Man Zhang

Research Collection Lee Kong Chian School Of Business

Institutional theory has explained greater prevalence of many strategic actions by increases in their legitimacy over time, but has not developed theory on how firms decide between actions backed by competing institutional logics. We address this shortfall by applying theory of organizational coalitions and power to predict effects of external influence through ownership and internal influence through decision participation. We analyze how the old state socialism logic and the new market capitalism logic compete for influencing the Chinese firms’ engagement in merger and acquisitions. We found that the logics affected firm M&A decisions through the coalitions committed to each logic, …

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Insider Versus Outsider Ceos, Executive Compensation, And Accounting Manipulation, Prasart Jongjaroenkamol, Volker Laux Apr 2017

Insider Versus Outsider Ceos, Executive Compensation, And Accounting Manipulation, Prasart Jongjaroenkamol, Volker Laux

Research Collection School Of Accountancy

This paper examines the role of the financial reporting environment in selecting a new CEO from within versus outside the organization. Weak reporting controls allow the CEO to misreport performance information, which reduces the board's ability to detect and replace poorly-performing CEOs as well as aggravates incentive contracting. We show that these adverse effects are stronger when the CEO is an outsider rather than an insider. Our model predicts that boards are more likely to recruit a CEO from the outside when the performance measures with which the new hire is assessed are harder to manipulate.

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Insights From Educator, Smu's Views, Gary Pan, Poh Sun Seow, Kwong Sin Leong, Clarence Goh Apr 2017

Insights From Educator, Smu's Views, Gary Pan, Poh Sun Seow, Kwong Sin Leong, Clarence Goh

Research Collection School Of Accountancy

Forces such as globalisation and digitalisation have led to profound changes in the business environment. Apart from technical accounting knowledge, accountants now also need to equip themselves with a range of other skills that will allow them to thrive in the economy of tomorrow. In this respect, tertiary education has a big role to play in preparing students for their first jobs.At Singapore Management University (SMU), we ensure that our Bachelor of Accountancy programme provides a holistic education emphasising real-world readiness. Centred on a strong accounting core, the curriculum is broad-based, covering business, technology, entrepreneurship, leadership skills, communications, ethics and …

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Riding The Waves Of Disruption, Gary Pan, Poh Sun Seow, Clarence Goh, Melvin Yong Apr 2017

Riding The Waves Of Disruption, Gary Pan, Poh Sun Seow, Clarence Goh, Melvin Yong

Research Collection School Of Accountancy

For organisations, the need to respond to disruption, digital or otherwise, has never been greater – from re-defining the way they interact with customers to delivering services and products. While disruption presents significant opportunities for businesses, the biggest risk is not taking any action at all. A radical industry shift might be required in some cases and spending time thinking about this is critical. Organisations and individuals can shield themselves from disruption by building the skills and agility to move and adapt quickly, protecting their future in the short and long term. Against this backdrop, CPA Australia and Singapore Management …

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Our Future Together Industry Perspectives: Future Of Professional Learning And Entrepreneurship, Poh Sun Seow, Pan, Gary, Clarence Goh, Kwong Sin Leong Apr 2017

Our Future Together Industry Perspectives: Future Of Professional Learning And Entrepreneurship, Poh Sun Seow, Pan, Gary, Clarence Goh, Kwong Sin Leong

Research Collection School Of Accountancy

This report 2017 marks the second collaboration between ISCA and ICAEW after the successful launch of “Our Future Together” report in 2016 to inspire professional accountants to critically think about what the future holds for Singapore and the accountancy profession. How should accountants embrace transformation in the digital age? How should learning be redefined for the accountancy profession? How can organisational culture encourage innovation and an enterprising spirit in accountants? This report aims to shape the discussion on how education, training and professional learning should be redefined to develop professional accountants who are future-ready, so that they can continue to …

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Do Politically Connected Directors Affect Accounting Quality? Evidence From China's Anti-Corruption Campaign (Rule 18), Ole-Kristian Hope, Heng Yue, Qinlin Zhong Apr 2017

Do Politically Connected Directors Affect Accounting Quality? Evidence From China's Anti-Corruption Campaign (Rule 18), Ole-Kristian Hope, Heng Yue, Qinlin Zhong

Research Collection School Of Accountancy

We examine the impact of politically connected directors on accounting quality using a quasi experiment in China. In October 2013, “Rule 18” was issued to prohibit government and party officials, who were concurrently holding public offices or had recently retired from such positions within the last three years, from serving as directors for publicly listed firms. The regulation is part of China’s anti-corruption campaign, and it has led to a large number of politically connected directors resigning from their roles as directors involuntarily. As such, Rule 18 has effectively weakened, if not fully discontinued, the political connections of the firms …

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Mutual Fund Trading Costs And Diseconomies Of Scale, Jeffrey Busse, Tarun Chordia, Lei Jiang, Yuehua Tang Apr 2017

Mutual Fund Trading Costs And Diseconomies Of Scale, Jeffrey Busse, Tarun Chordia, Lei Jiang, Yuehua Tang

Research Collection Lee Kong Chian School Of Business

Larger mutual funds underperform smaller funds even though they have lower percentage transaction costs. Larger funds hold and trade a larger fraction of bigger, more liquid stocks, which leads to lower percentage transaction costs than smaller funds. Smaller funds outperform larger funds primarily when small cap stocks outperform large cap stocks. Overall, we find that it is not trading costs but fund holding characteristics, especially the market capitalization of stock holdings, that drive diseconomies of scale in the mutual fund industry.

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Health Systems In Transition: Professional Identity Work In The Context Of Shifting Institutional Logics, Yiannis Kyratsis, Rifat Atun, Nelson Phillips, Paul Tracey, Gerard George Apr 2017

Health Systems In Transition: Professional Identity Work In The Context Of Shifting Institutional Logics, Yiannis Kyratsis, Rifat Atun, Nelson Phillips, Paul Tracey, Gerard George

Research Collection Lee Kong Chian School Of Business

We investigate how established professionals manage their identities in the face of identity threats from a contested shift in the professional logic that characterizes their field. To do so, we draw on interviews with 113 physicians from five European transition countries who faced pressure for change in their professional identities due to a shift in the logic of healthcare from a logic of "narrow specialism" in primary care that characterized the Soviet health system to a new logic of "generalism" that characterizes primary care in the West. We found three important forms of professional identity threats experienced by physicians during …

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Does Wage-Inflation Targeting Complement Foreign Exchange Intervention? An Evaluation Of A Multi-Target, Two-Instrument Monetary Policy Framework, Taojun Xie, Jingting Liu, Joseph D. Alba, Wai-Mun Chia Apr 2017

Does Wage-Inflation Targeting Complement Foreign Exchange Intervention? An Evaluation Of A Multi-Target, Two-Instrument Monetary Policy Framework, Taojun Xie, Jingting Liu, Joseph D. Alba, Wai-Mun Chia

Research Collection Lee Kong Chian School Of Business

We assess the inclusion of wage inflation as an intermediate target of an emerging central bank using a dynamic stochastic general equilibrium model with sticky wages and prices calibrated for the South Korean economy. The model includes wage inflation as an additional target jointly with domestic price inflation and the output gap in a Taylor- type interest rate rule operating with a sterilized foreign exchange (FX) intervention rule. Our results show a complementary relationship between wage inflation targeting and price inflation targeting. That is, by supplementing price inflation targeting with wage inflation targeting, welfare improves for cases with and without …

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Employee Perceptions Of Organisational Legitimacy As Impersonal Bases Of Organisational Trustworthiness And Trust, Kai Lamertz, Devasheesh P. Bhave Apr 2017

Employee Perceptions Of Organisational Legitimacy As Impersonal Bases Of Organisational Trustworthiness And Trust, Kai Lamertz, Devasheesh P. Bhave

Research Collection Lee Kong Chian School Of Business

Prior research has amply demonstrated that employees’ personal relationship with the organisation influences their trust in it. In this two-study investigation, we examine how employees’ beliefs about the organisation’s legitimacy relate to their organisational trust because legitimacy signals organisational trustworthiness in the impersonal system of the institutional environment. Results from Study 1, which drew on data from one organisation, reveal that employees’ legitimacy beliefs are related to their organisational trust. Furthermore, results from Study 2, which are based on data from five organisations, reveal that employees’ judgment of the organisation’s trustworthiness mediates the relationship between legitimacy beliefs and organisational trust. …

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Ethnic Social Network In Public Housing Market In Singapore, Sumit Agarwal, Hyunsoo Choi, Jia He, Tien Foo Sing Apr 2017

Ethnic Social Network In Public Housing Market In Singapore, Sumit Agarwal, Hyunsoo Choi, Jia He, Tien Foo Sing

Research Collection Lee Kong Chian School Of Business

This paper investigates the ethnic social network in Singapore's resale public housing market using a unique dataset containing the Cash-Over-Valuation (COV) information for a sample of 73,107 resale public housing transactions from 2007 to 2012. We find that the COV per square meter (psm), which represents a premium above the "objective" housing value, significantly increases with the concentration of buyers' own ethnic group at a housing block level. The results imply that buyers value housing blocks with higher concentration of the same ethnicity group of households. However, the convexity in COV premium suggests that the premium is too large to …

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Ethnic Social Network In Public Housing Market In Singapore, Sumit Agarwal, Hyunsoo Choi, Jia He, Tien Foo Sing Apr 2017

Ethnic Social Network In Public Housing Market In Singapore, Sumit Agarwal, Hyunsoo Choi, Jia He, Tien Foo Sing

Research Collection Lee Kong Chian School Of Business

This paper investigates the ethnic social network in Singapore's resale public housing market using a unique dataset containing the Cash-Over-Valuation (COV) information for a sample of 73,107 resale public housing transactions from 2007 to 2012. We find that the COV per square meter (psm), which represents a premium above the "objective" housing value, significantly increases with the concentration of buyers' own ethnic group at a housing block level. The results imply that buyers value housing blocks with higher concentration of the same ethnicity group of households. However, the convexity in COV premium suggests that the premium is too large to …

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