Open Access. Powered by Scholars. Published by Universities.®

Business Commons™

Open Access. Powered by Scholars. Published by Universities.®

Marquette University

Discipline
Keyword
Publication Year
Publication
Publication Type

Articles 631 - 660 of 885

Full-Text Articles in Business

Bringing Acquisition Reform Into Focus, Steve G. Green, David R. King, Neal J. Rappaport Jan 2000

Bringing Acquisition Reform Into Focus, Steve G. Green, David R. King, Neal J. Rappaport

Management Faculty Research and Publications

The response of our defense industrial base to major changes, such as the collapse of the former Soviet Union, emphasize the need to continue to improve the way the United States buys weapon systems. By looking through a historical lens, this paper addresses predicting the long-term success of acquisition practices and reform initiatives for the cost community. A literature review identifies acquisition reform legislation and initiatives since World War II. Looking at past acquisition reform and their long term impacts leads to the conclusion that acquisition reform efforts must be viewed skeptically. Given a dynamic environment, estimating costs may actually …

Go to article

Data Mining In Health-Care: Issues And A Research Agenda, Monica Adya Jan 2000

Data Mining In Health-Care: Issues And A Research Agenda, Monica Adya

Management Faculty Research and Publications

While data mining has become a much-lauded tool in business and related fields, its role in the healthcare arena is still being explored. Currently, most applications of data mining in healthcare can be categorized into two areas: decision support for clinical practice, and policy planning/decision making. However, it is challenging to find empirical literature in this area since a substantial amount of existing work in data mining for health care is conceptual in nature. In this paper, we review the challenges that limit the progress made in this area and present considerations for the future of data mining in healthcare.

Go to article

The Distributed User Modeling Shell System (Dumss): A Conceptual Framework For Eliciting User Models, Thawatchai Piyawat, Monica Adya, Anthony F. Norcio Jan 2000

The Distributed User Modeling Shell System (Dumss): A Conceptual Framework For Eliciting User Models, Thawatchai Piyawat, Monica Adya, Anthony F. Norcio

Management Faculty Research and Publications

With the advances in communication technology, large volumes of information can transfer across continents within a fraction of a second. Nevertheless, computer users still suffer from unpleasant situations when they interact with systems and are required to adapt to systems rather than the other way round. User modeling aims to overcome this problem by enabling computer systems to interact with users according to the users’ models, i.e., goals, knowledge, and preferences of users. Although, user modeling has shown invaluable benefits, methods of capturing user information to build precise and useful user models are still in their early states. This paper …

Go to article

An Analysis Of Using Expert Systems And Intelligent Agents For The Virtual Library Project At The Naval Surface Warfare Center-Carderock Division, J. Liebowitz, Monica Adya Jan 2000

An Analysis Of Using Expert Systems And Intelligent Agents For The Virtual Library Project At The Naval Surface Warfare Center-Carderock Division, J. Liebowitz, Monica Adya

Management Faculty Research and Publications

The Virtual Library Project1 at the Naval Surface Warfare Center/Carderock Division (NSWC/CD) is being developed to facilitate the incorporation and use of library documents via the Internet. These documents typically relate to the design and manufacture of ships for the U.S. Navy Fleet. As such, the libraries will store documents that contain not only text but also images, graphs and design configurations. Because of the dynamic nature of digital documents, particularly those related to design, rapid and effective cataloging of these documents becomes challenging. We conducted a research study to analyze the use of expert systems and intelligent agents to …

Go to article

Business To Business Marketing: Service Recovery And Customer Satisfaction Issues With Ocean Shipping Lines, Srinivas Durvasula, Steven Lysonski, Subhash Mehta Jan 2000

Business To Business Marketing: Service Recovery And Customer Satisfaction Issues With Ocean Shipping Lines, Srinivas Durvasula, Steven Lysonski, Subhash Mehta

Marketing Faculty Research and Publications

The tenets of relationship marketing are useful in understanding the success of a service provider. Based on a sample of 221 firms in Singapore that use ocean freight shipping services, examines service recovery issues related to satisfaction. It was found that service recovery methods such as claims handling, problem handling and complaint handling are associated with the level of satisfaction of customers. In addition, interfacing departments also have varying association with levels of satisfaction of customers. Finds that users of these services can identify problems they experience with ocean freight shipping services, and this may impact their choice of most …

Go to article

A Decision Technology System To Advance The Diagnosis And Treatment Of Breast Cancer, Guisseppi A. Forgionne, Aryya Gangopadhyay, Monica Adya Jan 2000

A Decision Technology System To Advance The Diagnosis And Treatment Of Breast Cancer, Guisseppi A. Forgionne, Aryya Gangopadhyay, Monica Adya

Management Faculty Research and Publications

Geographical variations in cancer rates have been observed for decades. Described spatial patterns and trends have provided clues for generating hypotheses about the etiology of cancer. For breast cancer, investigators have demonstrated that some variation can be explained by differences in the population distribution of known breast cancer risk factors such as menstrual and reproductive variables (Laden, Spiegelman, and Neas, 1997; Robbins, Bescianini, and Kelsey, 1997; Sturgeon, Schairer, and Gail, 1995). However, regional patterns also may reflect the effects of Workshop on Hormones, Hormone Metabolism, Environment, and Breast Cancer (1995): (a) environmental hazards (such as air and water pollution), (b) …

Go to article

Corrections To Rule-Based Forecasting: Findings From A Replication, Monica Adya Jan 2000

Corrections To Rule-Based Forecasting: Findings From A Replication, Monica Adya

Management Faculty Research and Publications

Rule-Based Forecasting (RBF) is an expert system that combines forecasts from simple extrapolation methods based on features of time series. In this study, we provide corrections to ten of the 99 rules contained in RBF. These corrections were identified during a replication of RBF. Empirical comparisons indicate that the corrections did not lead to a noticeable improvement in accuracy when tested against some of the original data. However, in light of the fact that several studies are extending the work on RBF, it is important to report on these corrections to RBF.

Go to article

Multidimensionality Of Entrepreneurial Firm-Level Processes: Do The Dimensions Covary?, Phil E. Stetz, Roy Howell, Alex Stewart, John D. Blair, Myron D. Fottler Jan 2000

Multidimensionality Of Entrepreneurial Firm-Level Processes: Do The Dimensions Covary?, Phil E. Stetz, Roy Howell, Alex Stewart, John D. Blair, Myron D. Fottler

Management Faculty Research and Publications

Covariance (or not) among the first-order dimensions of firm-level entrepreneurial processes underpins a fundamental and non-trivial difference between the entrepreneurial orientation and entrepreneurial posture constructs. Utilizing a typology developed for multi-dimensional constructs, we operationalized each construct according to its specific conceptualization (relationships among the dimensions) and compared and contrasted each construct in an identical nomological network. Although we found support for both theories, the entrepreneurial orientation construct was more robust in explaining additional variance in growth. Additionally, our findings suggest that the means through which the first-order dimensions are operationalized—latent vs. summates— significantly affect the analysis.

Go to article

Sports Marketing Ethics In Today's Marketplace, Gene R. Laczniak, Richard H. Burton, Patrick Murphy Oct 1999

Sports Marketing Ethics In Today's Marketplace, Gene R. Laczniak, Richard H. Burton, Patrick Murphy

Marketing Faculty Research and Publications

Sports marketing is a fast-growing business endeavor. However, certain aspects of it have drawn criticisms from several corners (e.g., media, government, coaches, and fans). This paper raises a number of ethical questions about various dimensions of sports marketing. Advice for addressing some of the ethical problems that occur is provided. The paper specifically asks if organizations using professional sports associations as a promotional lever for increasing sales can be hurt by a lack of ethics on the part of the leagues, teams, or players. It also implies that sport organizations, regardless of economic benefits derived or strong player unions, have …

Go to article

Valuing The New Urbanism: The Case Of Kentlands, Charles C. Tu, Mark Eppli Sep 1999

Valuing The New Urbanism: The Case Of Kentlands, Charles C. Tu, Mark Eppli

Finance Faculty Research and Publications

This study assesses the impact of new urbanism on single-family home prices. Specifically, we use Duany and Plater-Zyberk's traditional neighborhood development (TND) of Kentlands and surrounding conventional subdivisions to estimate the premium, if any, that single-family homeowners are willing to pay to reside in a community with new urbanist features. Using data on 2,061 single-family home transactions and several hedonic price models, the empirical evidence reveals that consumers are willing to pay a premium to locate in Kentlands.

Go to article

Anti-Competitive Marketing Practices In The Airline Industry, Richard Robinson, Terrence J. Kearney Apr 1999

Anti-Competitive Marketing Practices In The Airline Industry, Richard Robinson, Terrence J. Kearney

Marketing Faculty Research and Publications

Consumers, airlines and the economy as a whole have benefited from airline deregulation. Government regulation was replaced by competition as the protector of the consumers. Airlines continue to pursue marketing strategies which reduce competition and as act as barriers to new entrants. This paper reviews some of those strategies and suggest actions by which policy makers might encourage competition.

Go to article

Distributive Justice, Catholic Social Teaching, And The Moral Responsibility Of Marketers, Gene R. Laczniak Apr 1999

Distributive Justice, Catholic Social Teaching, And The Moral Responsibility Of Marketers, Gene R. Laczniak

Marketing Faculty Research and Publications

This commentary uses as its platform an essay by Karpatkin (1999) titled "Toward a Fair and Just Marketplace for All Consumers: The Responsibilities of Marketing Professionals." This article supports Karpatkin's position that, too often, large corporations are willing to exploit weak and vulnerable consumers as the means to unsavory financial gain. Vulnerable groups include the poor, children, and the disadvantaged elderly. Essentially, Karpatkin raises questions about the lack of distributive justice for these consumer segments in the marketplace. In answer to this, the author presents a religion-inspired business ethics. Using a body of writing sometimes called Catholic Social Teaching (CST), …

Go to article

Incoming Editor’S Statement, J. Craig Andrews Apr 1999

Incoming Editor’S Statement, J. Craig Andrews

Marketing Faculty Research and Publications

In this editor's statement, I will share JPP&M's editorial philosophy and mission with our readers, as well as important information regarding our Web site, new JPP&M activities, section editors, and special issues and conferences. The following JPP&M editorial philosophy and mission should be of interest to readers and all prospective contributors.

Go to article

Personal Values Of Japanese Business Managers, Don E. Giacomino, Michael D. Akers, Atsushi Fujita Apr 1999

Personal Values Of Japanese Business Managers, Don E. Giacomino, Michael D. Akers, Atsushi Fujita

Accounting Faculty Research and Publications

Researchers have spent many years examining the Japanese business culture, but there is limited empirical evidence about the personal values of Japanese business managers. The research of these authors confirms some previous conclusions, but also might detect new attitudes in Japan at the dawn of the 21st century.

Go to article

A Cross-Cultural Comparison Of Cognitive Responses, Beliefs, And Attitudes Toward Advertising In General In Two Asian Countries, Srinivas Durvasula, Steven Lysonski, Subhash Mehta Jan 1999

A Cross-Cultural Comparison Of Cognitive Responses, Beliefs, And Attitudes Toward Advertising In General In Two Asian Countries, Srinivas Durvasula, Steven Lysonski, Subhash Mehta

Marketing Faculty Research and Publications

An important research topic in advertising is the study of consumer advertising perceptions. As shown by previous research, these perceptions affect attitude-toward-advertising-in-general which, ultimately, affects consumer brand attitudes and purchase intentions. Understanding consumer ad perceptions is useful to advertising practitioners in developing and implementing effective ad campaigns both nationally and internationally. Our study extends previous research efforts by comparing the cognitive responses, beliefs, and attitudes of consumers regarding advertising in two countries located in Southeast Asia. While results indicate similar advertising beliefs (in direction) and favorable attitudes, differences in cognitive responses and magnitude of beliefs and favorable attitudes exist. The …

Go to article

The Role Of Qualifying Language On Consumer Perceptions Of Environmental Claims, Thomas J. Maronick, J. Craig Andrews Jan 1999

The Role Of Qualifying Language On Consumer Perceptions Of Environmental Claims, Thomas J. Maronick, J. Craig Andrews

Marketing Faculty Research and Publications

A copy-test of seven environmental claims on aerosol packages shows that consumers interpret general, unqualified claims (e.g., environmentally friendly or ozone friendly) as meaning the product is safe for the environment in both an absolute (safe) and a relative (safer) sense. These perceptions of environmental safety are enhanced by specific qualifiers for general claims such as No CFCs and general qualifiers for specific claims. In addition, the results show that almost all specific environmental claims improve consumers’ perceptions of the aerosol product relative to general claims for environmental benefits of the product. Implications for marketing and public policy professionals are …

Go to article

Testing The Servqual Scale In The Business-To-Business Sector: The Case Of Ocean Freight Shipping Service, Srinivas Durvasula, Steven Lysonski, Subhash Mehta Jan 1999

Testing The Servqual Scale In The Business-To-Business Sector: The Case Of Ocean Freight Shipping Service, Srinivas Durvasula, Steven Lysonski, Subhash Mehta

Marketing Faculty Research and Publications

A key question is whether the instruments developed for consumer services can accurately gauge the service quality perceptions of organisational customers. Reports psychometric testing of the SERVQUAL as a measure of service quality in ocean freight services. Based on a survey of a cross-sectional sample of 114 business organisations in Singapore, which regularly utilise ocean freight services for their export needs, this study found that the psychometric properties of the SERVQUAL scale are at variance with those found in consumer services settings. Further, the SERVQUAL perceptions scores were found to be a better predictor than the SERVQUAL gap scores. In …

Go to article

An Examination Of Management Accountants’ Use And Perception Of Expert Systems, Michael D. Akers, Robert E. Jordan, Grover L. Porter Jan 1999

An Examination Of Management Accountants’ Use And Perception Of Expert Systems, Michael D. Akers, Robert E. Jordan, Grover L. Porter

Accounting Faculty Research and Publications

Although there has been a number of articles written about the possible use of expert systems by management accountants, there has been limited research to support such predictions. The primary purposes of this paper are to examine management accoun-tants’ use and perceptions of expert systems. A survey instrument was designed to eli-cit responses (Likert scale and open-ended) about management accountants' perceptions of the current and future use of expert systems and to determine their knowledge, interest and involvement with such systems. The findings of this study indicate that although respondents are moderately interested and involved with expert systems, they have …

Go to article

Relationships Between Time Management, Control, Work–Family Conflict, And Strain, Gary A. Adams, Steve M. Jex Jan 1999

Relationships Between Time Management, Control, Work–Family Conflict, And Strain, Gary A. Adams, Steve M. Jex

Management Faculty Research and Publications

This article incorporates recent research regarding time management into a model of work–family conflict. The authors hypothesized that 3 types of time management behavior would have both direct and indirect (through perceived control of time) relationships, with work interfering with family and family interfering with work. It was also hypothesized that both of these types of work-family conflict would be related to the strain outcomes of job dissatisfaction and health complaints. This model was tested with a sample of 522 workers. In general, the hypothesized relationships were supported.

Go to article

Reflections On The 1997 Vatican Statements Regarding Ethics In Advertising, Gene R. Laczniak Oct 1998

Reflections On The 1997 Vatican Statements Regarding Ethics In Advertising, Gene R. Laczniak

Marketing Faculty Research and Publications

No abstract provided.

Go to article

Consumer Generalization Of Nutrient Content Claims In Advertising, J. Craig Andrews, Richard G. Netemeyer, Scot Burton Oct 1998

Consumer Generalization Of Nutrient Content Claims In Advertising, J. Craig Andrews, Richard G. Netemeyer, Scot Burton

Marketing Faculty Research and Publications

Although considerable research exists on consumer processing of nutrition labeling and package claims, less is known about consumer interpretation of nutrient content claims in advertising. This is important because product advertising often provides a significant first step for consumers in learning new nutrition information. Yet, unlike package claims, Nutrition Facts Panels are often not available for consumers during the processing of such advertising claims. Therefore, the authors examine the following research questions: (1) Do consumers misinterpret (i. e., overgeneralize) common nutrient content claims in advertising? If so, under what conditions does this occur? and (2) Can various types of disclosure …

Go to article

Investigating Equity Sensitivity As A Moderator Of Relations Between Self-Efficacy And Workplace Attitudes, Bonnie S. O'Neill, Mark A. Mone Oct 1998

Investigating Equity Sensitivity As A Moderator Of Relations Between Self-Efficacy And Workplace Attitudes, Bonnie S. O'Neill, Mark A. Mone

Management Faculty Research and Publications

This study integrated measures of equity sensitivity and self-efficacy in an effort to better understand how these variables may affect job satisfaction, organizational commitment, and intent to leave. Equity sensitivity denotes how sensitive people are to overreward and underreward situations and has recently enhanced the accuracy of equity theory in predicting job satisfaction in social exchange situations. Self-efficacy, or task-specific self-confidence, is a central component of Bandura's social cognitive theory, and its influence on individuals' goals, efforts, and task persistence is well documented. Results from a field study of 242 employees in a health care firm support the moderating role …

Go to article

What Moves Retail Property Returns At The Metropolitan Level?, Mark Eppli, James D. Shilling, Kerry D. Vandell May 1998

What Moves Retail Property Returns At The Metropolitan Level?, Mark Eppli, James D. Shilling, Kerry D. Vandell

Finance Faculty Research and Publications

In this article the determinants of metropolitan-level appraisal-based retail property returns are examined by estimating a six-equation model of retail construction starts, retail sales, stock-market returns, commercial mortgage rates, inflation, and the logarithm of stock-market volatility. Residuals from these equations are then used to explain actual movements in retail real estate returns. Our empirical procedure looks at both unadjusted and unsmoothed appraisal-based retail real estate returns. The general finding is that unsmoothed appraisal-based retail real estate returns lag significantly behind market conditions. Furthermore, the results suggest that very little of the variation in metropolitan-level appraisal-based retail real estate returns can …

Go to article

Warnings And Disclosures: Special Editor’S Note, J. Craig Andrews Apr 1998

Warnings And Disclosures: Special Editor’S Note, J. Craig Andrews

Marketing Faculty Research and Publications

No abstract provided.

Go to article

The Graaskamp Legacy, Mike Miles, Mark Eppli, Max Kummerow Apr 1998

The Graaskamp Legacy, Mike Miles, Mark Eppli, Max Kummerow

Finance Faculty Research and Publications

James A. Graaskamp's perspective on classroom education and his alternative research paradigm pioneered or greatly enhanced several real estate principles that are more relevant today than during his life. These principles are summarized and presented in 5 sections: A Different Brand of Research, The Development Feasibility, How Appraisers Value, Who's Watching the Chicken Coop, and Teaching an Ethical Vision.

Go to article

Value Allocation In Regional Shopping Centers, Mark Eppli Apr 1998

Value Allocation In Regional Shopping Centers, Mark Eppli

Finance Faculty Research and Publications

Understanding consumer shopping patterns is essential in estimating the value of regional shopping centers. Consumer shopping behavior determines retail sales at regional shopping centers which, in turn, impacts shopping center rents and value. This article quantifies the effects of consumer shopping behavior on nonanchor tenant sales in regional shopping centers. The results of this study reveal that the effects of location, comparison shopping, and department store image are important in estimating shopping center patronage and retail sales. They also indicate that the value of a mall can be allocated to real estate and non-real estate value.

Go to article

Resilience–Recovery Factors In Post-Traumatic Stress Disorder Among Female And Male Vietnam Veterans: Hardiness, Postwar Social Support, And Additional Stressful Life Events, Lynda A. King, Daniel W. King, John A. Fairbank, Terence M. Keane, Gary A. Adams Feb 1998

Resilience–Recovery Factors In Post-Traumatic Stress Disorder Among Female And Male Vietnam Veterans: Hardiness, Postwar Social Support, And Additional Stressful Life Events, Lynda A. King, Daniel W. King, John A. Fairbank, Terence M. Keane, Gary A. Adams

Management Faculty Research and Publications

Structural equation modeling procedures were used to examine relationships among several war zone stressor dimensions, resilience-recovery factors, and post-traumatic stress disorder symptoms in a national sample of 1,632 Vietnam veterans (26% women and 74% men). A 9-factor measurement model was specified on a mixed-gender subsample of the data and then replicated on separate subsamples of female and male veterans. For both genders, the structural models supported strong mediation effects for the intrapersonal resource characteristic of hardiness, postwar structural and functional social support, and additional negative life events in the postwar period. Support for moderator effects or buffering in terms of …

Go to article

Relationships Between Servqual Dimensions And Organizational Performance In The Case Of A Business-To-Business Service, Subhash C. Mehta, Srinivas Durvasula Jan 1998

Relationships Between Servqual Dimensions And Organizational Performance In The Case Of A Business-To-Business Service, Subhash C. Mehta, Srinivas Durvasula

Marketing Faculty Research and Publications

A growing recognition of the critical differences between industrial and consumer services requires additional research emphasis on marketing of services in business-to-business context. Presents an application of SERVQUAL as a measure of service quality in Ocean Freight Services. Based on a cross-section sample of 114 business organizations in Singapore, which regularly utilize ocean freight services for their export needs, the study asked shipping lines for their heaviest used export routes and provide their overall evaluation of services provided by their preferred suppliers. Respondents also evaluated various interfacing departments in the shipping line and SERVQUAL measures on various service quality dimensions. …

Go to article

Can The Us Minimum Data Set Be Used For Predicting Admissions To Acute Care Facilities?, Patricia A. Abbott, Stephen Quirolgico, Roopak Manchand, Kip Canfield, Monica Adya Jan 1998

Can The Us Minimum Data Set Be Used For Predicting Admissions To Acute Care Facilities?, Patricia A. Abbott, Stephen Quirolgico, Roopak Manchand, Kip Canfield, Monica Adya

Management Faculty Research and Publications

This paper is intended to give an overview of Knowledge Discovery in Large Datasets (KDD) and data mining applications in healthcare particularly as related to the Minimum Data Set, a resident assessment tool which is used in US long-term care facilities. The US Health Care Finance Administration, which mandates the use of this tool, has accumulated massive warehouses of MDS data. The pressure in healthcare to increase efficiency and effectiveness while improving patient outcomes requires that we find new ways to harness these vast resources. The intent of this preliminary study design paper is to discuss the development of an …

Go to article

The Guest Editor's Comments 1998, Syed H. Akhter Jan 1998

The Guest Editor's Comments 1998, Syed H. Akhter

Marketing Faculty Research and Publications

No abstract provided.

Go to article

First Prev Next Last