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Full-Text Articles in Business

A Framework For The Robust Design Of Unit Load Storage Systems, Marc Goetschalckx, Edward Huang, Pratik Mital Jan 2014

A Framework For The Robust Design Of Unit Load Storage Systems, Marc Goetschalckx, Edward Huang, Pratik Mital

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

The unit load storage assignment problem determines the assignment of a set of unit loads with known arrival and departure times to a set of unit storage locations in a warehouse. The material handling device(s) can carry at most one unit load at the time. In this research it is assumed that each of the storage locations can be accessed directly without load relocations or rearrangements and that the travel times between the storage locations and from and to the warehousing docks can be computed in advance. The objective is to minimize the total travel time of the material handling …


Modeling Conveyor Merges In Zone Picking Systems, Rene De Koster, Ivo J.B.F. Adan, Jacques Resing Jan 2014

Modeling Conveyor Merges In Zone Picking Systems, Rene De Koster, Ivo J.B.F. Adan, Jacques Resing

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

In many order picking and sorting systems conveyors are used to transport products through the system and to merge multiple flows of products into one single flow. In practice, conveyor merges are potential points of congestion, and consequently can lead to a reduced throughput. In this paper, we study merges in a zone picking system. The performance of a zone picking system is, for a large part, determined by the performance of the merge locations. We model the system as a closed queueing network that describes the conveyor, the pick zones, and the merge locations. The resulting model does not …


A New Approach For Generating Facility Layouts Using An Algorithmic Approach, Volker Sadowsky, Christian Mosblech Jan 2014

A New Approach For Generating Facility Layouts Using An Algorithmic Approach, Volker Sadowsky, Christian Mosblech

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

In this paper a new approach is described to automatically create layouts for material flow systems. The current research in progress aiming at adopting the methods and algorithms of the Electronic Design Automation to be used in logistics planning is presented. These methods are already applied to create microchips being multiple times more complex than material flow systems while following the same goal: Functional units have to be placed on a predefined area and are linked by connections weighted differently. This basic requirement can be applied to microchip designs as well as material flow systems. The common condition is to …


Setting Cutoff Times For Picking Systems With Capacity Degradation, Kevin R. Gue Jan 2014

Setting Cutoff Times For Picking Systems With Capacity Degradation, Kevin R. Gue

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

In the new landscape of e-commerce distribution, firms must offer increasingly aggressive delivery promises and then make good on them. These promises often take the form of a cutoff time, such that orders placed before the cutoff time receive premium service (next-day, same-day, etc.) and those placed afterward do not. Later cutoff times are stronger, of course, but the fulfillment system might not be able to process the order before the deadline. How late is too late? We develop a deterministic model to answer this and related questions when the order fulfillment system batches orders for efficient picking operations and …


Robust Truckload Relay Network Design Under Demand Uncertainty, Hector A. Vergara, Zahra Mokhtari Jan 2014

Robust Truckload Relay Network Design Under Demand Uncertainty, Hector A. Vergara, Zahra Mokhtari

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

This research addresses the issue of incorporating demand uncertainty in the strategic design of relay networks for truckload transportation. An existing composite variable mathematical model for the design of hybrid relay networks is extended by developing its robust counterpart. The proposed approach considers uncertainty in the number of truckloads to be dispatched between a pair of nodes in the network which is characterized by a symmetric interval around the expected demand value. A two-step heuristic approach is used to solve the robust model. Several numerical experiments are carried out to study the differences between the solutions obtained with the robust …


Experimental Validation Of Travel Time Models For Shuttle-Based Automated Storage And Retrieval System, Zaki Sari, Latefa Ghomri, Banu Y. Ekren, Tone Lerher Jan 2014

Experimental Validation Of Travel Time Models For Shuttle-Based Automated Storage And Retrieval System, Zaki Sari, Latefa Ghomri, Banu Y. Ekren, Tone Lerher

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

In this paper, we aim to validate travel time models for single and dual command cycle displacements of lifts and shuttles in a shuttle-based automated storage and retrieval system (SBS/RS) by using experimental computer simulation. The models under consideration take into account acceleration and deceleration delays. We use ARENA 12 software for the simulation modeling. By simulation, we emulate the real functioning of the system. Therefore, we assume that the results from the ARENA simulation are equivalent to the onsite experimentation. Simulation results are very close to those obtained by analytical travel time models. This shows the high precision of …


Model And Algorithm For Supply Chain Analysis In Energy-Wood Industry, Thorsten Schmidt, Hannes Hahne Jan 2014

Model And Algorithm For Supply Chain Analysis In Energy-Wood Industry, Thorsten Schmidt, Hannes Hahne

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

Short rotation coppices are a renewable energy concept based on renewable raw material. This paper proposes a model and calculation method which generates valid supply chains using quantified technological and infrastructural constraints.


Integrate Vehicle Routing And Truck Sequencing In Cross-Docking Operations, Ching-Jung Ting, Ting-Don Chen Jan 2014

Integrate Vehicle Routing And Truck Sequencing In Cross-Docking Operations, Ching-Jung Ting, Ting-Don Chen

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

Cross-docking is a an important logistics strategy in which freight is unloaded from inbound vehicles and directly loaded into outbound vehicles, with little or no storage in between. This study considers a crossdocking system which combines the vehicle routing problem with crossdocking (VRPCD) for both inbound and outbound operations and truck sequencing problem at docks. The objective is to minimize the logistics center operation costs and transportation costs. We first formulated the integrated problem with a mixed integer programming model. Since VRPCD and sequencing problems are NP-hard, the integrated problem is also an NP-hard problem. We propose an ant colony …


The Cube Per Order Index Slotting Strategy, How Bad Can It Be?, Peter C. Schuur Jan 2014

The Cube Per Order Index Slotting Strategy, How Bad Can It Be?, Peter C. Schuur

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

A well-known and frequently applied policy to assign stock keeping units (SKUs) to (dedicated) storage locations in a warehouse is the Cube per Order Index (COI) slotting strategy. Basically, COI stores an SKU based on how frequently it is picked per unit of stock space required. Fast movers are located close to the Input-Output points. For single command order picking, COI slotting is well-known to minimize order picking travel time. For multi command this is no longer true. An interesting question is: how bad can it be? In this paper we show that there is no limit to this badness. …


Development Of A Heuristics For A Criteria Based Planning Of Pallet Storage Systems, Detlef Spee, Michael Schmidt, Steffen Schieweck Jan 2014

Development Of A Heuristics For A Criteria Based Planning Of Pallet Storage Systems, Detlef Spee, Michael Schmidt, Steffen Schieweck

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

Reproducible and quantitative reasoning as the foundation for high-quality planning processes evolves to be key to achieve high quality of speed for logistical processes. This article strives to fulfill this demand by developing a coherent heuristics for the planning of pallet storage systems. The heuristics uses quantitative approaches provided by the available literature. In case of nonexistent sources, the missing components are developed and integrated. To be applicable in an industrial environment, the comparison and assessment of the created implementation alternatives is mainly monetary based. The heuristics follows a modular structure to achieve adaptability and extensibility. It explicitly does not …


Data Model And Software Tools For Modeling Picking Operations, Jeffrey S. Smith Jan 2014

Data Model And Software Tools For Modeling Picking Operations, Jeffrey S. Smith

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

Presenter will provide.


An Analysis Of Single-Command Operations In A Mobile Rack (As/Rs) Served By A Single Order Picker, Amine Hakim Guezzen, Zaki Sari Jan 2014

An Analysis Of Single-Command Operations In A Mobile Rack (As/Rs) Served By A Single Order Picker, Amine Hakim Guezzen, Zaki Sari

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

A Mobile rack Automated Storage and Retrieval Systems (MAS/ RS) are picker-to-stock retrieval model which are a variation of the multi aisles AS/RS. This mobile storage system is composed of racks moving laterally on rails so that one can open an aisle between any two adjacent racks, the input/output system, the storage and retrieval (S/R) machine and the computer management system or the control system. Evaluating an AS/RS could be done using several performance indicators, the two most important ones are: The utilization rate of the S/R machine and the average time necessary to serve storage or retrieval requests (the …


Order Batching With Time Constraints In A Parallel-Aisle Warehouse: A Multiple-Policy Approach, Soondo Hong, Andrew L. Johnson, Brett A. Peters Jan 2014

Order Batching With Time Constraints In A Parallel-Aisle Warehouse: A Multiple-Policy Approach, Soondo Hong, Andrew L. Johnson, Brett A. Peters

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

A commitment of delivery time is critical in some online businesses (De Koster, 2003). An important challenge to meeting customers’ needs is timely order picking which is also relevant to worker safety, item freshness, overall operational synchronization, and reduced overtime. We analyze an order batch picking situation where a trip is constrained by vehicle capacity and must be completed within a specified time. We develop a model which partitions orders to batches to minimize the total travel time such that each trip meets the orders’ time constraints and capacity limit, and also determines a suitable operational policy for each batch. …


Designing Retail Facilities To Improve Product Exposure, Pratik J. Parikh, Corinne Mowrey Jan 2014

Designing Retail Facilities To Improve Product Exposure, Pratik J. Parikh, Corinne Mowrey

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

A retail facility should effectively engage consumers during their shopping trips if they want to convert demand into purchases. Unfortunately, the complexity of the retailing environment and lack of scientific tools often results in gut-feel approaches experimented in practice. A key factor to retail design often alluded to, but rarely analyzed, is product exposure to the travelling shopper. We define the extent of the shopper's field of vision in order to determine the actual exposure of products experienced by a traveling shopper. In so doing, we can explore the effect rack orientation has on product exposure. Our main contributions include …


Modular Design Of Physical Internet Transport, Handling And Packaging Containers, Benoit Montreuil, Eric Ballot, William Tremblay Jan 2014

Modular Design Of Physical Internet Transport, Handling And Packaging Containers, Benoit Montreuil, Eric Ballot, William Tremblay

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

This paper proposes a three‐tier characterization of Physical Internet containers into transport, handling and packaging containers. It first provides an overview of goods encapsulation in the Physical Internet and of the generic characteristics of Physical Internet containers. Then it proceeds with an analysis of the current goods encapsulation practices. This leads to the introduction of the three tiers, with explicit description and analysis of containers of each tier. The paper provides a synthesis of the proposed transformation of goods encapsulation and highlights key research and innovation opportunities and challenges for both industry and academia.


An Experimental Study Of The Impact Of Warehouse Parameters On The Design Of A Case-Picking Warehouse, Russell D. Meller, Lisa M. Thomas Jan 2014

An Experimental Study Of The Impact Of Warehouse Parameters On The Design Of A Case-Picking Warehouse, Russell D. Meller, Lisa M. Thomas

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

The best design for a warehouse is based on its ability to meet the demands placed on the warehouse, which are typically characterized by warehouse parameters like the order , inventory requirements, etc. Consequently, these parameters should be considered in the design process. In this paper we characterize the design of a case-picking ware- house with design variables and identify the warehouse parameters that have the greatest impact in setting the values of these variables. With our analysis, the search for the optimal design can be reduced by limiting the design space considered.


A Frame Work And Analysis To Inform The Selection Of Piece-Level Order-Fulfillment Technologies, Jennifer A. Pazour, Russell D. Meller Jan 2014

A Frame Work And Analysis To Inform The Selection Of Piece-Level Order-Fulfillment Technologies, Jennifer A. Pazour, Russell D. Meller

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

Thepiece-levelorder-fulfillmenttechnologyselectionproblemisanimportantstrategicproblemthatsignificantlyimpactsdistributioncentercosts andoperations,andistypicallysolvedbasedonempiricalexperiences.Given ademandcurveandasuiteofavailablepiece-levelorder-fulfillmenttechnologies, weanalyzewhereinthedemandcurvedifferentorder-fulfillment technologiesshouldbeapplied. Todoso, wedevelopaframeworkthat jointlydeterminesthebestcombinationofpiece-levelorder-fulfillmenttechnologiesandtheassignmentofSKUstothesetechnologies, whichrelaxes thesequential-modelingapproachofpreviousresearch. Wevalidateour methodologywithindustrydataandshowthatour modelprovidestechnologyrecommendationsandSKUassignmentsthatareconsistent with successfulimplementations. Throughasetofnumericalexperimentsand statisticalanalysis,weidentifykeyfactorsinimplementingmanualversus automatedorder-fulfillmenttechnologiesandprovideobservationsintothe applicationofdifferentorder-fulfillmenttechnologystrategies.Finally,we presentconclusionsandfutureresearchdirections.


Optimization Of Skus' Locations In Warehouse, David Sourek, Vaclav Cempirek Jan 2014

Optimization Of Skus' Locations In Warehouse, David Sourek, Vaclav Cempirek

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

Many companies, which deal with warehousing, optimize their warehouses. The main business of these companies is to offer to customers the warehousing services. It is possible to note that these companies are specialized in warehousing. On the other hand, we can find companies, which have as the main business the selling of goods to customers. These companies use the warehouses too but in a little bit different way. The arrangement of their warehouses can be very unsuitable and convenient for optimization. Our paper is focused on optimization of stored goods’ locations based on market basket analysis. The solution of this …


Grid Facilities Design: Dynamic Modular Deployment Of Production, Handling And Storage Resources, Suzanne Marcotte, Benoit Montreuil Jan 2014

Grid Facilities Design: Dynamic Modular Deployment Of Production, Handling And Storage Resources, Suzanne Marcotte, Benoit Montreuil

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

To survive and thrive in a fast-moving environment, facilities must be designed to show adaptability, flexibility and robustness. As some facilities are depicted by heavy and sophisticated equipment costly and hard to displace, others are composed of moveable workstations with highly flexible workers. In most cases, the trade-off is between the cost of redeploying the resources and the excessive cost of material handling and storage incurred by an inefficient deployment of the resources. We propose a design strategy based on (1) conceiving and designing the facility as a stable grid of modules, (2) dynamically deploying production, storage and handling resources …


Modeling And Optimization Of Radio Frequency Identification Networks For Inventory Management, Atipong Suriya, Jose D. Porter Jan 2014

Modeling And Optimization Of Radio Frequency Identification Networks For Inventory Management, Atipong Suriya, Jose D. Porter

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

Stock loss and out-of-stocks are outcomes of poorly designed inventory management systems and can lead to significant revenue losses. Inventory management systems (IMSs) based on radio frequency identification (RFID) have the potential to minimize these losses if they are properly designed and deployed. However, the placement of RFID readers to support IMSs is often done on a trial and error basis which is time consuming and results in less than optimal coverage. A methodology to find the optimal location and number of RFID readers in a warehouse facility to ensure a desired level of radio frequency signal coverage was developed …


Real-Time Dock Door Monitoring System Using A Kinect Sensor, Hector J. Carlo, Cristina Pomales- Garcia, Yeiram Martinez Jan 2014

Real-Time Dock Door Monitoring System Using A Kinect Sensor, Hector J. Carlo, Cristina Pomales- Garcia, Yeiram Martinez

13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)

This study presents a proof of concept where a single Microsoft Kinect sensor is used for automated monitoring of a dock door in real-time. The proposed system will automatically and in real-time: (1) detect when an object breaches the dock door perimeter, and its corresponding speed and direction, (2) count the number of pallets loaded/unloaded to/from a trailer, (3) record the loading/unloading time of each load, and (4) reconstruct an image of every loading/unloading trip at a dock door, irrespectively of the material handling travel speed and direction. Particular emphasis is given to discussing how to extend the proposed concept …


Do We Have Zero Privacy In Transportation? An Exploratory Study Of Video Surveillance Systems, Michael Latta Jan 2014

Do We Have Zero Privacy In Transportation? An Exploratory Study Of Video Surveillance Systems, Michael Latta

AMTP Proceedings 2014

The extent of and ethics of video surveillance has moved the conversation about privacy and surveillance from the internet to the camera, from home to transportation systems, and from static to real time marketing analytics. The issue of privacy and surveillance is international in scope for transportation surveillance, since, like the internet, transportation knows no borders and there are no limits on transportation types where surveillance of the public can be done routinely. The extent of surveillance systems worldwide is not well documented. This exploratory study seeks to document the extent of surveillance video camera systems around the world used …


A Student Inventory Simulation Evaluating Changing Demand Variation And Customer Service, Craig G. Harms Jan 2014

A Student Inventory Simulation Evaluating Changing Demand Variation And Customer Service, Craig G. Harms

AMTP Proceedings 2014

This paper presents the pedagogy of an Excel student simulation that allows the user to change various costs and demand variation and experiment with the effects of those changes on a set of customer service levels. Unlike merely reading about inventory control and the importance of customer service, students can actually experience the results of experimenting with a variety of service levels and the effects on shortages. Track: Marketing Education


Adjuncts And Institutional And College Mission: Maintaining Distinctives In An Era Of Part-Time Faculty, David J. Burns, Yvonne Smith, Keith Starcher Jan 2014

Adjuncts And Institutional And College Mission: Maintaining Distinctives In An Era Of Part-Time Faculty, David J. Burns, Yvonne Smith, Keith Starcher

AMTP Proceedings 2014

In 1969, roughly 78 percent of the instructional faculty at colleges and universities were full time and tenured or on tenure track. By 2009, that percentage had declined to 33 percent. Given their part-time status, adjunct faculty members are commonly viewed as a supplementary workforce. Evidence suggests that this looser connection extends to the mission of the university. Today, institutional mission is becoming increasingly important to colleges and universities as higher education has become much more competitive. The competitive environment is forcing colleges and universities to focus more attention on segmentation and differentiating their missions from those of the competition. …


Business Faculty Perceptions: Exploring The Underlying Factors Of Ethics As A Core Institutional Value, Anne H. Batory, Stephen S. Batory, Grace Xiao Jan 2014

Business Faculty Perceptions: Exploring The Underlying Factors Of Ethics As A Core Institutional Value, Anne H. Batory, Stephen S. Batory, Grace Xiao

AMTP Proceedings 2014

Institutions of higher education continue to be challenged by the complexity of academic integrity. In this study, faculty from over 50 different U.S. universities shared their perceptions toward academic integrity issues such as student, administration and faculty behavior. At universities where ethics is considered a core value, the faculty perceives the academic environment as one that values honesty, where dishonest behaviors receive adequate punishment, and where students are held responsible for their behaviors. The study contributes to the body of research as perceived by business faculty on the academic integrity environment underlying the education of future business practitioners. Implications for …


Market Orientation: Do Schools Care?, Trang Phuc Tran, Joan Hubbard Jan 2014

Market Orientation: Do Schools Care?, Trang Phuc Tran, Joan Hubbard

AMTP Proceedings 2014

The primary objective of the paper is to validate the concept of market orientation adapted from related literature and apply it into the academic institution. It also examines the effects of market orientation as a 2nd order factor on student satisfaction in an academic setting. The revised scale validated through both EFA and CFA has a good fit. And the empirical results show that the degree to which students are satisfied with their choice of the school depends significantly on how market oriented the school is. Through a structured process of scale refinement and validation, the revised MO model improves …


Brand Equity Perceptual Mapping: Competitive Landscapes And Consumer Segments In Brand Equity Space, Brian T. Parker Jan 2014

Brand Equity Perceptual Mapping: Competitive Landscapes And Consumer Segments In Brand Equity Space, Brian T. Parker

AMTP Proceedings 2014

This study put forward a theoretically based set of brand equity perceptual maps that depict competitive brand sets and consumer segments in four-dimension brand equity space. Survey research collected brand equity ratings for two sets of competitive brands (Nike, Converse, Reebok and Toyota, Nissan, Pontiac), used to construct a pair of two-dimensional maps that illustrate the brands’ position on brand equity dimensions relative to competitors and demographic-based segments. Paired brand equity indicators resulted in eight map quadrant areas that characterize a brand positioned in that space. The mapping techniques facilitate the strategic application of multidimensional brand equity constructs and their …


Building An Innovation Strategy, Elizabeth Cruickshank, Perry Haan Jan 2014

Building An Innovation Strategy, Elizabeth Cruickshank, Perry Haan

AMTP Proceedings 2014

This non-empirical paper describes the innovation strategy for Aetna, Inc. This company is a national managed care organization, and although it is already large in scope, it operates more like a government agency rather than an innovative organization (Schack, 2000). This paper will highlight the theories, or ingredients, of innovation strategy, followed by an explanation of how the theories support and help in the creation and application of the recommended innovation strategy for Aetna. This paper also describes the organizational design model that drives innovation, the processes that enable innovation, and the success factors necessary for people to develop and …


Investigating Consumer Perceptions Of Purchase Shares For Private-Label Brands And Demographics: A Study Of The Great Value Brand, Musa Pinar, Paul Trapp, Tulay Girard Jan 2014

Investigating Consumer Perceptions Of Purchase Shares For Private-Label Brands And Demographics: A Study Of The Great Value Brand, Musa Pinar, Paul Trapp, Tulay Girard

AMTP Proceedings 2014

Over the past several decades, private-label brands have emerged to have a strong presence on retailer shelves around the world, being especially prevalent in Europe (Queck 2009) and also becoming increasingly common in the United States (Gerlock 2013). For both retailers and consumers, the reasons behind the success of private-label brands are quite compelling. For retailers, private-label brands offer better margins than national manufacturer brands, greater negotiating power with manufacturer brands, and higher customer loyalty for the retailer (Ailawadi, Pauwels, & Steenkamp 2008). For consumers, these brands offer high quality at very competitive pricing relative to national manufacturer brands. The …


Introducing The Super Consumer, Leisa Reinecke Flynn, Ronald E. Goldsmith Jan 2014

Introducing The Super Consumer, Leisa Reinecke Flynn, Ronald E. Goldsmith

AMTP Proceedings 2014

Who are our best consumers? One can imagine all sorts of businesses asking this question on a regular basis. The 80/20 rule, the heavy half, the high frequency and high spending consumers are traditionally the backbone of many successful brands or companies. Relationship marketing, a key element of modern marketing strategy, is the outgrowth of the interest in heavy users because of their importance in terms of revenue and potential word-of-mouth. However, who are these best consumers? The present study is motivated by a body of research on a constellation of consumer characteristics that reflect a unique consumption pattern we …