Business Commons^™

Exploring The Behavioral Intention To Use Collaborative Commerce: A Case Of Uber, C. Christopher Lee, Sinéad Ruane, Hyoun Sook Lim, Ruoquing Zhang, Heechang Shin

Journal of International Technology and Information Management

The goal of our research study is to develop a hybrid instrument built on the revised Unified Theory of Acceptance and Use of Technology (UTAUT2) framework, which is reliable in predicting the behavioral intention to use the Uber ridesharing app. It focuses on extending the UTAUT2 in collaborative consumption, particularly from a consumer and ridesharing-app perspective. Our proposed framework, UTAUT-CC, preserves existing UTAUT2 constructs – performance expectancy, effort expectancy, social expectancy, and facilitating conditions. It also retains demographic moderating variables of age and gender, while maintaining some of the key integral relationships depicted in those models. We integrated three new …

Identify The Impact Of Different Parameters On National Institutional Ranking Framework (Nirf) Score In The Top 50 Ranking Management Institutes In India, Abhishek Kumar Dr., Santosh Kumar Dr., Ashish Kumar Chauhan Mr.

Library Philosophy and Practice (e-journal)

The present study identifies the relationship and impact between the National Institutional Ranking Framework (NIRF) Score in the top 50 management institutes and their different parameters like the number of student placement; research publication score and the amount used in the library development. Correlation and Simple Regression Analysis techniques are used for the data of analysis. In the year 2018-19, we found that significant positive impact of research publication score and the amount used in the library development on the NIRF Score in the top 50 management institutes. We also found a positive relationship between the NIRF Score and the …

Tutorial: Mapping Your Institutional Curriculum To The Is2020 Competency Model, Paul M. Leidig, Hannu Salmela, Greg Anderson, Jeff Babb, Venky Shankararaman, Raja Sooriamurthi, Mark Thouin

Faculty Publications

The Association of Computing Machinery (ACM) and the Association for Information Systems (AIS), two global professional and academic societies with a stake in Information Systems (IS) education, engaged in a project to revise the Information Systems Curriculum for bachelor’s degrees. This tutorial introduces the recently approved IS2020 competency guidelines, hence serving to disseminate the IS competency model and related guidelines within the SIGED community. This tutorial session should be of interest to all IS academics, especially faculty developing college-level curricula in Information Systems.

Simulating Municipal Cybersecurity Incidents: Recommendations From Expert Interviews, Kira Gedris, Kayla Bowman, Aatish Neupane, Amanda Lee Hughes, Elizabeth Bonsignore, Ryan W. West, Jon Balzotti, Derek L. Hansen

Faculty Publications

As cyberattacks on city and public infrastructures become increasingly common and harmful, it is critical that we train the professional workforce to prepare and respond appropriately. This paper supports the development of educational simulations and related experiential learning exercises that help prepare city and public infrastructure personnel to effectively respond to cybersecurity attacks. Specifically, it synthesizes the findings from 8 expert interviews including 12 cybersecurity experts from federal, state, city organizations, as well as academics with relevant expertise. We organize the findings into key learning outcomes, scenarios, roles, and issues that simulation designers should consider. The result paints a vivid …

Increasing Cybersecurity Career Interest Through Playable Case Studies, Justin Scott Giboney, Jason K. Mcdonald, Jonathan Balzotti, Derek L. Hansen, Desiree M. Winters, Elizabeth Bonsignore

Faculty Publications

In this paper we introduce an approach to cybersecurity education and helping students develop professional understanding in the form of a Playable Case Study (PCS), a form of educational simulation that draws on affordances of the broader educational simulation genre, case study instruction, and educational Alternate Reality Games (or ARGs). A PCS is an interactive simulation that allows students to “play” through an authentic scenario (case study) as a member of a professional team. We report our findings over a multi-year study of a PCS called Cybermatics, with data from 111 students from two different U.S. universities who interacted with …

Is 2020: Developing An Acm/Ais Information Systems Model Curriculum For Undergraduate Programs, Paul M. Leidig, Hannu Salmela, Greg Anderson, Jeff Babb, Lesley Gardner, Jay F. Nunamaker Jr., Brenda Scholtz, Venky Shankararaman, Raja Sooriamurthi, Mark Thouin, Carina De Villiers

Faculty Publications

The Association of Computing Machinery (ACM) and the Association for Information Systems (AIS) engaged in a project to revise the Information Systems Curriculum. The IS2010 model curriculum has been widely used for nearly a decade. However, its value may be decreasing as new approaches to model curricula have been introduced. The AIS and ACM established an exploratory taskforce which found there have been substantial changes in the IS field, and that current graduates’ technical skills do not appear to meet industry needs. The IS discipline must express its core in terms of a standard curriculum that meet stakeholder demands. A …

Bolstering Creativity Willingness Through Digital Task Interdependence, Disruptive And Smart Hrm Technologies, Samuel Ogbeibu, Vijay Pereira, Jude Emelifeonwu, James Gaskin

Faculty Publications

To sustain competitive advantage, employees must be willing to generate and pursue creative ideas. Sustaining competitive advantage in this way, can put organizational leaders under pressure to ensure smart human resource management technology (SHRMT) is effectively used to drive the exchange of creative ideas in work teams. Though collective creative idea generation could increase task interdependence between teams, we argue that this does not sufficiently guarantee “willingness” to exert increased creative behaviour, especially under disruptive technological conditions. Our study employed a cross-sectional (time lag) survey design with 396 respondents from 56 manufacturing organisations in Nigeria. We utilised partial least squares …

A Serious Game For Social Engineering Awareness Creation, Fabian Muhly, Philipp Leo, Stefano Caneppele

Journal of Cybersecurity Education, Research and Practice

Social engineering is a method used by offenders to deceive their targets utilizing rationales of human psychology. Offenders aim to exploit information and use them for intelligence purposes or financial gains. Generating resilience against these malicious methods is still challenging. Literature shows that serious gaming learning approaches are used more frequently to instill lasting retention effects. Serious games are interactive, experiential learning approaches that impart knowledge about rationales and concepts in a way that fosters retention. In three samples and totally 97 participants the study at hand evaluated a social engineering serious game for participants’ involvement and instruction compliance during …

Task Adherence: An Agentic Perspective On Task-Focused Dedication In An Interrupting Work Environment, Tanner Skousen, Justin Ames, James Gaskin

Faculty Publications

Purpose – Knowledge workers live and work in a technology-enabled, push-notification world full of interruptions that create information overload, often requiring these workers to utilize task switching as a mechanism to meet multiple competing tasks’ demands. Previous research has examined both the positive and, more often, negative effects from interruptions and task switching on knowledge workers’ performance. However, this paper aims to examine knowledge workers’ agentic approach to managing interruption signals and consequent task switching to remain dedicated to the task at hand.

Design/methodology/approach – Using an inductive grounded theory approach, we analyzed data from semi-structured interviews with knowledge workers …

The Roles Of Supervisory Support And Involvement In Influencing Scientists’ Job Satisfaction To Ensure The Achievement Of Sdgs In Academic Organizations, Majid Ghasemy, Isabel Maria Rosa-Díaz, James Eric Gaskin

Faculty Publications

Job satisfaction is the focus of this study, given its strategic importance, both to generate differentiation and competitive advantages, and to promote better and more sustainable results in organizations. Guided by the Affective Events Theory (AET), the interest is in analyzing the direct and indirect effects of supervisory support and involvement on job satisfaction and highlighting the implications of the academics’ emotions for sustainability-related policies and practices in academic environments. The context selected is the higher education (HE) sector in Malaysia for science disciplines, due to its socioeconomic relevance and its direct link to the Fourth Industrial Revolution (IR4), as …

Responsible Innovation In Organisations – Unpacking The Effects Of Leader Trustworthiness And Organizational Culture On Employee Creativity, Samuel Ogbeibu, Vijay Pereira, John Burgess, James Gaskin, Jude Emelifeonwu, Shlomo Y. Tarba, Ahmad Arslan

Faculty Publications

Ongoing changes in competitiveness and advancements in technology are challenging the ability of manufacturing firms to bring about responsible innovation in emerging economies. A crucial response to this situation involves supporting employee creativity as a strategy suited to foster responsible innovation. Prior research has established a positive correlation between employee creativity and responsible innovation. However, when attempting to promote employee creativity, firms are often faced with challenges to their organizational culture (OC), especially in the presence of limited employee trust in their leaders. Although, extant research has suggested a positive correlation between leader trustworthiness and employee creativity, little is known …

What Can Mental Health Teach Us About Social Media Screen Time Misestimation?, Mark Keith, Parker Nokes, Alexandra Spruill

Faculty Publications

Mobile platform providers have provided the ability to measure the time consumers spend on each app. This provides the opportunity to measure a consumer’s misestimation of their screentime which is a concept relevant to several mental health attributes such as depression, anxiety, and addiction. We provide additional evidence about the effect of objective screentime on mental health, but add a unique perspective on how screentime misestimation is determined by various mental health attributes. We collected data from a student sample (n=1005) who are from the demographic who most commonly use social media apps (18-29 yr olds). We measured our model …

Experiential Learning Through A Week-Long Information Systems Case Study, Madison Corbin, Cherileigh Leavitt, Degan Kettles, Greg Anderson

Faculty Publications

An experiential learning model known as INTEX (INTegrative EXercise) was implemented by the Information Systems Department at Brigham Young University. The purpose was to facilitate a team-based holistic learning experience in both content and application to supply a means of measuring student performance and further program development. In this paper, we explain how INTEX presents an adoptable experiential learning model, how INTEX is administered, and the extent to which INTEX fulfills each of its seven objectives based on student, alumni, and faculty feedback. Our main findings are: INTEX provides a compelling real-world case simulation, gives students an invaluable teamwork experience, …

Being Satisfied And Serving Communities As Outcomes Of Servant Leadership In The Academic Context: Policies Based On A Multi‑Level Structural Equation Model, Majid Ghasemy, Mahdi Akbarzadeh, James Eric Gaskin

Faculty Publications

There is a great emphasis on the importance of serving communities and the need to study servant leadership in recent higher education literature. Yet, academics’ community citizenship behavior has not been examined through applied research. To address these issues, our study aims at investigating the effects of two dimensions of servant leadership (behaving ethically and helping subordinates grow and succeed) on job satisfaction and community citizenship behavior. The context of our multi-level study is the Malaysian higher education. To estimate our theoretical model, we employed the EQS 6.4 statistical package and analyzed the data collected from 1876 lecturers from 120 …

Rigor, Relevance, And Practical Significance: A Real-Life Journey To Organizational Value, Joseph S. Valacich, Jeffrey L. Jenkins

Faculty Publications

In this essay, we describe a research journey focusing on how to analyze mouse cursor movements, typing fidelity, and data from other human-computer interaction (HCI) devices to better understand the end-user online experience. We begin by defining organizational value and how it relates to other aspects that researchers use to assess academic research quality. We then describe and contrast our research journey by demonstrating key research milestones: from achieving statistical significance to achieving practical significance and, finally, to reaching relevance to practice. We then explain how we crossed the chasm between academic research and technology commercialization (i.e., the last research …

Financial Strategies To Sustain Small Businesses Beyond 5 Years, Sandra Elizabeth Siddons

Walden Dissertations and Doctoral Studies

Inadequate financial knowledge and planning have frequently led to small business failures. Small business owners (SBOs) who lack financial strategies to sustain their organizations may contribute to the estimated closure of 50% of new small businesses, found frequently occurring within the first 5 years of formation. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore financial knowledge and skills SBOs successfully used in support of long-term sustainability. The participants were five SBOs who used financial decision-making strategies to sustain their small business beyond 5 years in Northern Illinois. Upon completion of data …

Corporate Social Responsibility In The United States And Nigeria, Olatokunbo Ahmed Wilfred Tijani

Walden Dissertations and Doctoral Studies

A recent spate of violations uncovered by international regulators has suggested an emerging social problem that the current corporate social responsibility (CSR) credibility paradigm could be decoupling between theory and practice. This development has left most stakeholders deliberating if CSR in practice is aligned with CSR in theory. This correlational research study empirically tested the CSR theory, positing improved corporate social performance (CSP) and corporate financial performance (CFP); and stakeholder theory, positing quid pro quo correlation between multinational corporations (MNCs) and their stakeholders. The purpose of this study was to identify if there is a positive association between the corporate …

General Population Demographics Of Responses To A Nationwide Catastrophic Cyber-Attack: Exploratory Research, Garry White

Journal of International Technology and Information Management

A national catastrophic cyber-attack is coming, just like the unpredictability of an earthquake. This exploratory research looks at the related demographics to the respond to such an attack. The responses used were Technology Optimism and Cyber Self-efficacy. The demographics studied were age, education level, surprise of the severity of an attack, gender, prior countermeasures awareness and devastation surprise. Technology Optimism and Cyber Self-efficacy showed a significant drop with the attack reading. This study’s outcomes failed to support the influence of age, gender, and prior countermeasures awareness to significant drops in Technology Optimism and Cyber Self-efficacy. Devastation surprise was significant only …

Table Of Contents Jitim Vol 30 Issue 1, 2021

Journal of International Technology and Information Management

Table of Content

Conference Proceedings Of The 32nd Annual Iima Conference

Journal of International Technology and Information Management

Conference Proceedings of the 32nd Annual IIMA Conference

State Anxiety Moderates The Association Between Motivations And Excessive Smartphone Use, Xi Shen, Hai-Zhen Wang, Detlef H. Rost, James Gaskin, Jin-Liang Wang

Faculty Publications

Excessive smartphone use has recently attracted researchers’ attention. Previous studies have suggested that state anxiety and motivations are important predictors of excessive smartphone use. However, few studies have investigated how motivations and state anxiety interact with each other, and the subsequent impact on excessive smartphone use. In the current study, based on the Compensatory Internet Use theory, we analyzed the moderating role of state anxiety on the relationship between two types of motivations (i.e. entertainment and social interaction) and excessive smartphone use. Using the Smartphone Addiction Scale for College Students (SAS-C), Smartphone Usage Motivation Scale and State Anxiety Scale (S-Anxiety), …

Leveraging Stara Competencies And Green Creativity To Boost Green Organisational Innovative Evidence: A Praxis For Sustainable Development, Samuel Ogbeibu, Charbel Jose Chiappetta Jabbour, James Gaskin, Abdelhak Senadjki, Mathew Hughes

Faculty Publications

Radical technological advancements and the relentless progression of climate change compel organisations to ensure their workforce consistently exercise their creativity toward innovative green initiatives. These endeavours are essential to achieve the United Nations' (UN) sustainable development goals (SDGs). To do so, organisations require competencies fundamental to smart technologies, artificial intelligence, robotics and algorithms (STARA). STARA competencies are relevant for leaders to bolster green organisational innovative evidence (GOIE). GOIE can help to attract potential investors keen on advancing the UN's SDG agenda on environmental sustainability. However, eclipsed by a volatile environment, and despite the green innovation potential of several manufacturing organisations, …

Can User Interface Design Choices Alter Perceptions Of Time Passage?, James Gaskin

Faculty Publications

When a task is dull, time seems to unhelpfully dilate. This can have serious impacts on job satisfaction, burnout, and turnover – all of which impact employee well-being and the bottom line. Without changing the task, could a user interface take advantage of psychology-driven, theoretically-supported design decisions to make time seem to contract? If such is the case, we might, without much cost, partially alleviate employee suffering due to task fatigue and disinterest by making simple changes to the user interface. While psychology research and user interface design have intersected abundantly in extant literature, no study has empirically tested whether …

Crowdfunding Deception Perception: What Makes Would-Be Contributors Perceive Fakeness In Crowdfunding Campaigns?, James Gaskin, Mark J. Keith, Thomas O. Meservy, Nathan W. Twyman, Taylor M. Wells

Faculty Publications

This study illuminates the signals that cause contributors to perceive realness and fakeness in a crowdfunding campaign. A grounded theory approach involving 818 human evaluations of 225 COVID-19-related charitable crowdfunding campaigns identified the validity of the campaign’s stated need, its descriptive detail and writing quality, and having a reputable campaign sponsor as important signals of realness and/or deception, as well as other factors. Commonly used NLP measures have heavy overlap with these reported signals, but by themselves reflect roughly half of the variance explained. Crowdfunding platforms can use this information to help campaign organizers improve public perceptions.

Enterprise Feedback Management (Efm): What Lies Beyond The Hype?, Lerzan Aksoy, Sabine Benoit, Shreekant G. Joag, Jay Kandampully, Timothy Lee Keiningham, An L. Yan

Research Collection Lee Kong Chian School Of Business

Purpose: The needs of CMOs to utilize a firm's data productively in order to support decision-making combined with the reported benefits of enterprise feedback management solutions has resulted in a rapid rise in usage and valuation of EFM providers. The explicit promise of EFM providers is improved financial performance, whereas there is no scientific research investigating this link. To investigate the link between EFM usage and financial performance is core of this research. Design/methodology/approach: To gain insight into this link survey data from 127 US-based firms on their usage of EFM platforms was linked to their stock market performance over …

Inquiries In Intelligent Information Systems: New Trajectories And Paradigms, Samaa Elnagar

Theses and Dissertations

Rapid Digital transformation drives organizations to continually revitalize their business models so organizations can excel in such aggressive global competition. Intelligent Information Systems (IIS) have enabled organizations to achieve many strategic and market leverages. Despite the increasing intelligence competencies offered by IIS, they are still limited in many cognitive functions. Elevating the cognitive competencies offered by IIS would impact the organizational strategic positions.

With the advent of Deep Learning (DL), IoT, and Edge Computing, IISs has witnessed a leap in their intelligence competencies. DL has been applied to many business areas and many industries such as real estate and manufacturing. …

Detecting Noncompliant Behavior In Organizations: How Online Survey Responses And Behaviors Reveal Risk, Jeffrey L. Jenkins, Jospeh S. Valacich, Aaron F. Zimbelman, Mark F. Zimbelman

Faculty Publications

Ensuring organizational regulatory and legal compliance is a challenging, high-stakes management task. Overlooking or underestimating noncompliance in organizations can result in substantial fines, damage to a company’s reputation, and, ultimately, loss of business. To help alleviate this risk, we explore whether organizations can assess noncompliance by monitoring users’ answers and related mouse cursor movements in an intelligent online questionnaire. Namely, we propose that noncompliant (compared with compliant) individuals will experience more cognitive dissonance on questions about (1) what constitutes noncompliance behavior and (2) what consequences for noncompliance are appropriate. We predict that increased cognitive dissonance in noncompliant individuals will influence …

The Effect Of Help Seeking On Creative Self- Efficacy Of Is Students, Cherileigh Leavitt, Madison Corbin, Mark J. Keith, Ryan M. Schuetzler, Degan Kettles, Greg Anderson

Faculty Publications

Research has demonstrated that student help-seeking behaviors have a variety of positive influences in the classroom. However, the primary outcome of these studies is typically student grades and general self-efficacy. To make a contribution to the IS discipline, we expand this research with a more targeted and specific measure of self-efficacy that was created for IS students: creative self-efficacy (CreaSE) in the IS discipline. This allows us to relate specific help-seeking behaviors to CreaSE sub-constructs which, in turn, allows us to make more targeted recommendations to instructors in IS programs who want to improve the quality and retention of their …

Team Building Through Team Video Games: Randomized Controlled Trial, Mark J. Keith, Douglas L. Dean, James Gaskin, Greg Anderson

Faculty Publications

Background: Organizations of all types require the use of teams. Poor team member engagement costs billions of US dollars annually.

Objective: This study aimed to explain how team building can be accomplished with team video gaming based on a team cohesion model enhanced by team flow theory.

Methods: In this controlled experiment, teams were randomly assigned to a team video gaming treatment or a control treatment. Team productivity was measured during both pretreatment and posttreatment team tasks. After the pretest, teams who were involved in the team video gaming treatment competed against other teams by playing the Halo or Rock …

Evasive Entrepreneurship: Circumventing And Exploiting Institutional Impediments For New Profit Opportunity In An Emerging Market, Nnaoke Ufere, James Gaskin

Faculty Publications

Evasive entrepreneurship (circumvention and exploitation of institutions by entrepreneurs) is a prevalent practice in many developing economies. Extant literature on the topic falls short of providing adequate theories to explain its triggers, mechanisms, and consequences. Leveraging extensive survey data from the World Bank, we used structural equation modeling to examine the relationship between evasive entrepreneurial behavior—tax evasion and bribery—and the relative payoff of such practices. Of the 2599 Nigerian entrepreneurs in our sample, the majority admitted to engaging in evasive entrepreneurship. The data suggest that institutional factors thought to constrain entrepreneurship in emerging markets are counter-intuitively perceived by founders as …