Business Commons^™

Knowledge Management: Integrating Social Networking Technologies And A Generative Learning Environment, Priscilla Arling, Mark Chun, B. Mcquaid

Scholarship and Professional Work - Business

Social networking technologies have commanded a lot of recent attention because they have changed the manner in which individuals have traditionally and historically accessed and shared knowledge. Although these technologies provide individuals with the opportunity to access and to utilize a plethora of knowledge created by others, the knowledge still needs to be organized, interpreted, and incorporated by the user in order for it to be useful. This research sought to better understand how social networking technologies can aid a firm's efforts to establish a knowledge management and a generative learning environment. The study closely followed one of the United …

Toward More Effective Implementation Of Evidence-Based Practice: Relational And Contextual Considerations, Priscilla Arling, Rebekah L. Fox, Bradley N. Doebbeling

Scholarship and Professional Work - Business

Priscilla Arling's contribution to Handbook of Healthcare Delivery Systems. London: Taylor & Francis, 2010.

It As A Resource For Competitive Agility: An Analysis Of Firm Performance During Industry Turbulence, Shoshana Altschuller, David S. Gelb, Theresa F. Henry

Journal of International Technology and Information Management

In an increasingly fast-paced business context, agility is crucial to firm performance. Competitive agility, the ability of a firm to rapidly sense and respond to changes in its environment, is especially important during industry turbulence. This research examines whether investment in Information Technology (IT) enhances firms’ competitive agility using analysis of firm performance during industry growth and contraction. The research approach addresses the causality question faced by previous IT productivity studies by focusing on ex-ante IT investment and subsequent firm performance during periods of unanticipated industry shocks. Findings indicate that IT investment enhances competitive agility but only in industries with …

A Framework For Identifying And Understanding Risks In Information Technology Projects, Jack T. Marchewka

Journal of International Technology and Information Management

Managing the costs, complexity, and risks of IT projects continues to be a challenge for many organizations. Project risk management is becoming an important sub-discipline of software engineering, and focuses on identifying, analyzing, and developing strategies for responding to project risk efficiently and effectively. This paper presents an IT project risk identification framework to facilitate identifying and understanding various project risks as part of an overall project risk management process. The proposed framework should be of interest to IT practitioners during the creation of the project plan and over the course of a project so that appropriate and corrective actions …

An Integrative Conceptual Model Of Vietnam As An Emerging Destination For Offshore Outsourcing Of Software Development For Finnish Companies, Nazmun Nahar, Linh Kuivanen

Journal of International Technology and Information Management

Companies are constantly under pressure to develop software within tight budgets and more efficiently. Offshore outsourcing has been seen as one solution to the dilemma, and lucrative outsourcing businesses have evolved in many countries. Vietnam is now emerging within this global outsourcing sector. This study conducts an in-depth literature review and analyzes a number of important issues related to developing countries in general and Vietnam in particular, as an offshore outsourcing destination for Finnish companies for developing their software. From the analysis, an integrative conceptual model of software development through offshore outsourcing was developed. The study found challenges as well …

Technological-Personal-Environmental (Tpe) Framework: A Conceptual Model For Technology Acceptance At The Individual Level, Yijun Jiang, Dongyu Chen, Fujun Lai

Journal of International Technology and Information Management

This paper describes the development of the Technological-Personal-Environmental (TPE) framework, which explains individuals’ behaviors of technology acceptance. We argue that existing individual-level technology acceptance theories provide a valuable, but incomplete, understanding of individuals’ technology acceptance. By synthesizing extant technology acceptance models and theories, the proposed TPE delineates the individual-level technology acceptance from technological, personal, and environmental aspects. The proposed framework provides a wider angle to investigate individual-level technology acceptance.

Leadership Characteristics And Team Outcomes In The Development Of A Marketing Web Page, Garry L. White, Karen H. Smith

Journal of International Technology and Information Management

Team structures are changing under the pressures of e-commerce and globalization. Today teams have to manage the challenges of working across functional boundaries, such as marketing and web development. In such an environment, research in the disciplines of management and psychology have found that shared leadership among team members may be superior to traditional leadership by a single team member, but this notion has not been tested in the contexts of marketing and web development. This paper presents the results of an empirical study showing that teams with shared leadership exhibited better performance and greater member satisfaction than teams with …

An Excel Planning And Teaching Decision Aid For Bonner's Conceptual Framework, Freddie Choo, Kim Tan

Journal of International Technology and Information Management

Bonner (1999, 2008) prescribes a conceptual framework entitled “Choosing teaching methods based on learning objectives: An integrative framework” to plan and teach accounting. Bonner’s conceptual framework involves a holistic-mapping-process in which an instructor holistically maps a set of accounting learning objectives (ALO), general learning objectives (GLO), necessary conditions (NC), and teaching methods (TM). The scope of this paper is aimed at developing an Excel planning and teaching decision aid (EDA) for Bonner’s holistic-mapping- process. This EDA neither replaces nor supplants the conventional judgment-based planning and teaching process. By presenting and making the EDA available, perhaps accounting information systems researchers will …

Use Of A Fast Information Extraction Method As A Decision Support Tool, Mahmudul Sheikh, Sumali Conlon

Journal of International Technology and Information Management

Ad-hoc extraction of information from documents can ensure the transparency of decisions made by an organization. Different Information Extraction methods have been applied to extract information from various domains. Most widely known methods use manually annotated training documents that require high development time. The automated training methods are not scalable to large application domains. We have developed a semi-automated knowledge-engineering method for building the knowledge-base with minimal efforts. Because our method reduces manual processing of the training data, the development process is very fast. We have developed a prototype application to extract information from the project-reports of the American Recovery …

A Framework For Analyzing Business Model Innovation In Mobile Commerce, Chung-Shing Lee, Jonathan C. Ho

Journal of International Technology and Information Management

The paper develops and tests a framework for evaluating mobile commerce business models and strategies. To study business model innovation in mobile commerce, we analyze the cost, revenue, and growth components of the business model. In addition, we also investigate whether the implementation of the new business model successfully capitalized on the key disruptive attributes of mobile commerce. An analytical framework is developed to guide the empirical study of the two leading mobile commerce companies in Taiwan. The empirical research indicates that the mobile commerce industry in Taiwan has been able to capitalize on many but not all of the …

Optimal Equipment Replacement And Scrapping Under Improving Technology, George C. Bitros, Natali Hritonenko, Yuri Yatsenko

Journal of International Technology and Information Management

The rational replacement management of hi-tech equipment is an important problem of technology management. This paper analyzes and compares two alternative policies for determining the service life and replacement demand of industrial equipment under improving technology. These policies lead to different estimates of the impact of new technology on the replacement policies and equipment service life.

Information Technology Certification Value: An Initial Response From Employers, David Wiershem, Guoying Zhang, Charles R. Johnston

Journal of International Technology and Information Management

This article looks at the value of certification from the employer's perspective. It is perhaps the first study in this area that gathers data directly from employers. A survey of directors of university information technology departments is analyzed, and the results indicate limited support for certifications being valued assets of their employees. While not sufficiently strong enough to warrant generalization of the results to business in general, with this information, students and professionals should be able to better prepare themselves for finding employment and academic programs can better evaluate the appropriateness of the inclusion of certification training in their curricula.

Psychological Ownership And The Individual Appropriation Of Technology, James Gaskin, Kalle Lyytinen

Faculty Publications

We use information technology to accomplish a significant portion of our daily tasks. The way individuals choose to use technology varies as much as the outcomes of their usage. Appropriation – the way that people choose or learn to use technology – has been explored at a group level to explain group behaviors and performance. Although appropriation antecedents and outcomes have been investigated in many studies, none has attempted to explain the motivations or factors influencing the individual appropriation of technology; nor has extant research discovered the impacts resulting from individual appropriation. In this exploratory paper, we inquire within this …

Impacts Of It Resources On Business Performance Within The Context Of Mergers And Acquisitions, Viet T. Dao

Journal of International Technology and Information Management

No abstract provided.

Enterprise Systems Network: Securid Solutions, The Authentication To Global Security Systems, Emmanuel U. Opara, Vance Etnyre

Journal of International Technology and Information Management

Enterprise systems need reliable, flexible and secure means for making public and confidential information available to users in a secured and trusted manner. Although enterprise systems have variety of choice to authenticate these users, organizations face significant issues when granting access and providing a manageable structure for valuable access control. Logon functionalities such as user name and password algorithm have been used to grant authentication and authorization into enterprise systems network resources. Since most systems clients prefer the ease of using passwords, and since passwords are easily compromised, the urgency for a stronger authentication process becomes paramount. This study performed …

Gender Differences In The Determinants Of Sharing Information Via Mobile Phones, Chung-Chu Liu

Journal of International Technology and Information Management

The notion of sharing information has become a critical element in competitive advantage for mobile phone companies. The purpose of this particular research is to collate, compare and prioritize gender differences in the determinants of sharing information via mobile phones. The content analysis and the analytic hierarchy process methods were made use of to collect and examine relevant data. According to the findings of this research, the determinants of information sharing via mobile phones may be arranged into four fundamental categories. The categories, in order of significant, are: situational factors (including time pressures, convenience, and price discounts), the unique characteristics …

Key Success Factors In Knowledge Transfer During M&A In Traditional Industries: An Empirical Study, Jun Huang, Juan Ling, Jiaqin Yang, Quanwu Zhao

Journal of International Technology and Information Management

This paper describes a study on identifying key successful factors in knowledge transfer resulting from business mergers and acquisitions (M&A) in those (so-called) traditional industries (e.g., textile and steel & iron) with the data collected in the steel and iron industry in Southwestern China. Specifically, this research investigates the relationship between prior-gained knowledge of merging companies, preparation and implementation processes, and actual performance after knowledge transfer. The result reveals that such prior-gained knowledge of merging companies will have a significant positive impact on the motivation for proposed M&A, while it, in contrast, may only have a limited impact on other …

Does Co-Opetition Change The Game? A Bayesian Analysis Of Participation Strategy In An Industry Standard-Setting Organization, Robert J. Kauffman, Benjamin B. M. Shao, Juliana Y. Tsai

Research Collection School Of Computing and Information Systems

Across different industries, we observe the emergence of industry standard-setting organizations (SSO) that focus on the creation of industry-specific process standards. Firms adopt a strategy of co-opetition, the combination of cooperation and competition, during standards development. We propose that a firm's co-opetition strategy is revealed to some extent by when it elects to participate in an industry SSO. Bayesian information updating offers an effective empirical modeling perspective for studying firms' participation strategies when managers' beliefs and uncertainties are factored into their decision-making. We analyze a panel data set of 73 U.S. public firms over a 20-year period. These firms are …

Information Technology Diffusion With Influentials, Imitators, And Opponents: Model And Preliminary Evidence, Hasan Cavusoglu, Nan Hu, Yingjiu Li, Dan Ma

Research Collection School Of Computing and Information Systems

Information technology (IT) innovations follow a diverse set of diffusion patterns. Early diffusion models explaining technology diffusion patterns assumed that there is a single homogeneous segment of potential adopters. It was later shown that a two-segment model considering two groups of adopters explains variations in diffusion patterns better than the existing one-segment models. While the two-segment model considers a group of adopters promoting adoption by exerting a positive influence on prospective adopters, it does not consider the members of society who aim to inhibit the adoption process by exerting a negative influence on prospective adopters. In fact, most IT innovations …

Analysis Of The Effectiveness Of Hughson Nuts’ Marketing Strategies In India And China, Christopher Douglas Angle

Agribusiness

This analysis for this study was undertaken to determine if Hughson Nuts’ Marketing Strategies were effective in India and China. The study was also to assess Hughson Nut’s marketing mix internationally to China and India, to evaluate the marketing mix based on projection and comparisons, to assess potential improvements of the marketing mix, and to determine how Hughson Nuts sales to India and China compared to the rest of states sales. The report represents four techniques that make up the marketing mix; place, price, product, and promotion. The research involved getting data from the California Almond Board and making a …

The Role Of Is Project Critical Success Factors: A Revelatory Case, Cecil Eng Huang Chua, Wee-Kiat Lim

CCX Research

Research in Critical Success Factors (CSFs) of Enterprise Systems (ES) projects has identified numerous practitioner governance mechanisms for ensuring project success. However, such research has not developed a theory of why certain critical success factors encourage project success. Our research develops such theory on a case study where even though the levels of several critical success factors were weak, the project nevertheless succeeded. Specifically, the logistics ES project succeeded even though there was (1) only marginal top management support, (2) low key user commitment, and (3) change management, training and other critical aspects of user management and communication were not …

Developing An Assessment Model For Evaluating Software Tools In Education, Vedant Jain, Hong Sheng, Richard H. Hall, Mike (Michael) Gene Hilgers

Business and Information Technology Faculty Research & Creative Works

This Paper Presents a Research Model to Evaluate the Usability of Computer-Mediated Learning Technology, User Acceptance of the Technology, and the Effect of the Technology on Learning Outcomes. We Also Introduce the Use of Innovative Research Techniques for the Evaluation, Including Eye Tracking and Think-Aloud Protocol. Think-Aloud Protocol Allows Us to Understand a User's State of Mind While He/she is Interacting with the System. Eye Tracking Also Provides Additional Insights into a User's Cognitive State While using the System. Both Qualitative and Quantitative Data Can Be Collected Following the Research Model, Thus Providing More In-Depth Understanding on the Effect of …

Designing Motorcycles Via The Web: Improved Aesthetics And Consumer Preference, Michael Gene Hilgers, Hong Sheng, Richard H. Hall

Business and Information Technology Faculty Research & Creative Works

The Purpose of This Research Was to Examine How Manipulation of the Aesthetic Appeal of a Motorcycle's Image on a Web Page Might Elucidate Trends in Consumer Preference. to This End, Website Visitors Were Encouraged to Reconfigure a Blueprint of Motorcycle to Make It More Appealing. These Alterations to its Confirmation Were Analyzed to Identify Patterns of Preference that Were Then Compared to the Marketplace in General. It Was Observed that Aesthetic Preferences Recognized by the Design Method Were Similar to Trends within the Motorcycle Building/buying Public.

Information Retrieval Using The Constructivist's Approach To Get The Most Out Of The Internet, Ishani Shukla

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

The constructivist's theory and its application to information retrieval from the Internet was reviewed. The main aim of the study was to devise and test an approach with which the most relevant information could be easily and efficiently extracted from the Internet. The impact of a judicious choice of the keywords to retrieve information, according to the particular approach to be implemented as well as the importance of speed reading as an additional technique to improve information retrieval, was compared and critically analyzed. The study was based on information retrieval from www.google.com and www.images.google.com and focused on real-life examples and …

Interactive Print - The Application Of Synergy To Restore And Enhance The Value Of Print, Amy Mcgiven, Jeanne Ngo

Graphic Communication

With the emergence and increasing role of technology in today’s society, many questions are raised about what is the future of print. This study set out to research the term “interactive print,” which, for the purposes of this study, includes Personalized Uniform Resource Locator (PURL), GossRSVP, Radio Frequency Identification (RFID), and other sources of technology that refer an end consumer to online sources via print.

This report was written in order to research the current trends and knowledge in the industry as it relates to interactive print technologies, as well as to foresee the role of interactive print in the …

Personality Traits Effects On Job Satisfaction: The Role Of Goal Commitment, Wai Kwan (Elaine) Lau

Management Faculty Research

The present research investigates the effects of personality traits, self-efficacy and locus of control, on job satisfaction. It also examines the mediating impact of goal commitment on relationships between personality and job satisfaction. The results indicate that self-efficacy and locus of control are positively related to goal commitment. Goal commitment is positively associated with job satisfaction. In addition, locus of control is fund positively related to job satisfaction while self-efficacy does not have such relationship with job satisfaction.

Hospitality Marketing Mix And Service Marketing Principles, David Bojanic

Business and Information Technology Faculty Research & Creative Works

The Concept of Marketing is based on the Premise that Firms Should Determine Consumer Wants and Needs Before Designing Products and Services. This Consumer-Orientation Results in Greater Demand for a Firm's Products and Services and Higher Levels of Customer Satisfaction after the Purchase. Marriott International Followed This Approach in Developing their Courtyard and Residence Inns Hotels. for Example, the Courtyard Concept is Supposed to Attract Business Travelers and Transient Customers Who Do Not Really Like Staying at Hotels (Wind Et Al, 1992; Hart, 1986). the Researchers Recruited Individuals for Focus Groups Representing These Two Market Segments to Determine the Hotel …

Optimal Reserve Prices In Name-Your-Own-Price Auctions With Bidding And Channel Options, Gangshu (George) Cai, Xiuli Chao, Jianbin Li

Information Systems and Analytics

Few papers have explored the optimal reserve prices in the name-your-own-price (NYOP) channel with bidding options in a multiple channel environment. In this paper, we investigate a double-bid business model in which the consumers can bid twice in the NYOP channel, and compare it with the single-bid case. We also study the impact of adding a retailer-own list-price channel on the optimal reserve prices. This paper focuses on achieving some basic understanding on the potential gain of adding a second bid option to a single-bid system and on the potential benefits of adding a list-price channel by the NYOP retailer. …

An Empirical Study On The Benefit Of Split Loads With The Pickup And Delivery Problem, Maciek Nowak, Chelsea C. White, Ozlem Ergun

Information Systems and Operations Management: Faculty Publications & Other Works

Splitting loads such that the delivery of certain loads is completed in multiple trips rather than one trip has show to have benefit for both the classic Vehicle Routing Problem and the Pickup and Delivery Problem. However, the magnitude of the benefit may be affected by various problem characteristics. In this paper, we characterize those real world environments in which split loads are most likely to be beneficial. Based on practitioner interest, we determine how the benefit is affected by the mean load size and variance, number of origins relative to the number of destinations, the percentage of origin-destination pairs …

Why It Managers Don't Go For Cyber-Insurance Products, Tridib Bandyopadhyay, Vijay S. Mookerjee, Ram C. Rao

Faculty Articles

Despite positive expectations, cyber-insurance products have failed to take center stage in the management of IT security risk. Market inexperience, leading to conservatism in pricing cyber-insurance instruments, is often cited as the primary reason for the limited growth of the cyber-insurance market. In contrast, here we provide a demand-side explanation for why cyber-insurance products have not lived up to their initial expectations. We highlight the presence of information asymmetry between customers and providers, showing how it leads to overpricing cyber-insurance contracts and helps explain why cyber insurance might have failed to deliver its promise as a cornerstone of IT security-management …