Business Commons^™

Alignment Within The Corporate It Unit: An Analysis Of Software Testing And Development, Colin Onita, Jasbir Dhaliwal

Faculty Publications

Strategic alignment between an organization's business strategy/capabilities and those of its information technology (IT) unit is an extensively researched subject that addresses the issue of fit between business and technology strategies. A key gap in the literature is lack of recognition that underlying this macro level of alignment are other, more granular levels of alignment involving the interdependent subunits within the corporate IT unit. Given the critical interdependencies between development and testing subunits in software engineering, this paper focuses on an alignment model for ensuring that these two functions work together effectively. A development-testing alignment (DTA) model is described, and …

Conceptual Modeling Foundations For A Web Of Knowledge, David W. Embley, Stephen W. Liddle, Deryle W. Lonsdale

Faculty Publications

The semantic web purports to be a web of knowledge that can answer our questions, help us reason about everyday problems as well as scientific endeavors, and service many of our wants and needs. Researchers and others expound various views about exactly what this means. Here we propose an answer with conceptual modeling as its foundation. We define a web of knowledge as a collection of interconnected knowledge bundles superimposed over a web of documents. Knowledge bundles are conceptual model instances augmented with facilities that provide for both extensional and intensional facts, for linking between knowledge bundles yielding a web …

Knowledge Sourcing And Knowledge Consumption In Computer- Mediated Complex Decision Making, Nathan W. Twyman, Jeffrey L. Jenkins, Jay F. Nunamaker Jr., Katherine Carl

Faculty Publications

Individuals are turning increasingly toward web-based information sources as input for complex decisions. Gathering and evaluating decision criteria in an online context is enticing because of information availability and increased control over the process, but how do these factors impact performance? This study shows how an interaction effect between Social Comparison and Social Facilitation predicts and explains how decision making performance is influenced differently by an information consumption-only approach versus a consumeand- contribute approach. Results from an empirical evaluation indicate that publishing decision criteria and reasoning (e.g. in a forum, blog, or knowledge base) plays an important role in improving …

A Systemic Model For Managing And Evaluating Conflicts In Organizational Change, Syed Arshad Raza, Craig Standing

Research outputs 2011

Change or innovation diffusion is a key issue for most business organizations but is yet difficult to implement as the change management process is often complex as it relies on an organized methodology to complement an organization's commitment and participation. An ambiguous environment surrounding change mechanism tends to develop unintended attitudes, resulting in resistance and conflict. The study proposes a model for the management of such conflicts among change participants (involved and affected) in the context of organizational change. The authors consider organizational change process as an innovation project that treats change and conflicts holistically with the Ulrich's notion of …

Systemic Problems Related To Multiple Stakeholders In Technology Adoption And Use In Organizations : A Systems Thinking Perspective, Syed A. Raza

Theses: Doctorates and Masters

Understanding and creating the conditions under which information systems will be embraced by human organizations (thinking systems) remain high-priority research issues. Despite numerous benefits associated with information technology (IT), implementing an information system (IS) in organizational environment is challenging. The literature reports numerous IS project failures. During IS implementation, several factors impede technology’s widespread adoption and use in organizations. These organizational problems often result from such barriers or ‘systemic problems’. The proposed work is based on the argument that addressing ‘systemic problems’ can reduce barriers to organizational progress. Most of the IS/IT adoption theories (e.g. TAM, UTAUT, TAM2 and TAM3) …

Business Process Management: Helping Organizations Remain Competitive, Kevin P. Duffy, Jeremy Humble

Management Information Systems Faculty Publications

Business process management involves the examination of business processes in organizations, in order to make them more effective and efficient. BPM changes the focus of analysis from the organization as a whole to the organizational process. A process is a series of steps that lead to an outcome and may be simple or complex, depending on the type and number of steps involved. A process within an organization by which the company either introduces new products or refreshes old ones with new features, thus providing the market with new product offerings.

Information Quality On The World Wide Web: A User Perspective, Jaikrit Kandari

Department of Industrial and Management Systems Engineering: Dissertations, Theses, and Student Research

Information Quality has emerged as an important measure for the success of Information Systems. At the same time the World Wide Web has established itself as the key infrastructure for information administration, exchange, and publication. Users are getting information from the web at the click of a button however they must filter sub-standard information before they can use quality content. Researchers have aimed to address this problem by suggesting various information quality frameworks. Research till date has seen twenty important Information Quality (IQ) frameworks emerge. These models though varied in their approach and application share a number of characteristics regarding …

Evaluating An Edms : A Case Study Of An Engineering Design Company., Nik Nazaruddin Nik Osman, Anisah Ali

Student Works (2010-2019)

Electronic Document Management System (EDMS) is a system that is commonly found in organizations that deal with a lot of documents. It is the application of technology to reduce paper utilization, expedite communications and increases organization’s performance and productivity. Leveraging information technology to manage document is one of the most important challenges for organizations since most of the valuable information in the organizations is in the form of letters, contracts, agreement, memos, reports, notes of discussion, meeting minutes, policy statements etc. The manual processes usually required to be re-engineered for computerization purposes. The availability of technologies provides more and better …

The Relationship Between Lean Manufacturing And Firm Performance : A Study Of Manufacturing Companies In Sweden., Kristina Granstrom

Student Works (2010-2019)

The aim of lean manufacturing is to remove waste to increase the value for the customer. Some of the outcomes from implementing lean manufacturing are increased quality, improved productivity and reduced costs. There ishowever a mixed result in the empirical evidence concerning leanmanufacturing’s relation to performance. This study looks at theimplementation level of lean manufacturing in Swedish manufacturingcompanies and investigates lean manufacturing’s impact on firm performance.A survey was made based on an electronic questionnaire sent to Swedishmanufacturing firms and a total of 35 companies within ten different industriesresponded to the questionnaire. The result shows that the implementationlevel on average is …

A Case Study Of Rfid Adoption By A Malaysian Logistic Company : An Application Of The Technology Appropriation Model., Wilson Tiong Lin Koh

Student Works (2010-2019)

This paper presents a model of radio frequency identification (RFID) adoption by a Logistic Service Provider (LSP) in the logistic industry Malaysia. Due to lack of models associate with the RFID adoption in logistic industry Malaysia, the model was developed. The study uses the case study research approaches to perform an inductive investigation on the RFID adoption by the local LSP. Semi-structured interviews were conducted primarily with the IT director and research officers who advocated the RFID’s pilot test project. The technology appropriation model of RFID adoption was developed in this study is useful to determine the success of RFID …

Two Essays On The Accounting Treatment For Information Technology Expenditures, Kimberly Swanson Church

Graduate Theses and Dissertations

The current accounting measurement and reporting system is ill-equipped to provide intangible investment information that is decision useful for stakeholders in the information economy. Potentially relevant intangible items are not reported on the balance sheet, since current standards mandate the immediate expensing of these intangible items. Presumably FASB's uncertainty with the fundamental issues of extent and timing of future benefits to the firm has led to concerns with relevance, reliability, and objectivity of capitalizing some intangibles, which results in potential long term value generating expenditures being immediately expensed on the income statement. Prior research has demonstrated extent and timing of …

Hotel Revenue Management: Investigating The Interaction Of Information Technology And Judgmental Forecasting, I-Pei Claire Chen

UNLV Theses, Dissertations, Professional Papers, and Capstones

Traditionally, forecasting has included human judgment and/ or guessing. The process has often been described as “guesstimation.” For instance, people are easily affected by user interface issue or rewarding policies during this process. The purpose of the study is to study and understand how revenue managers and other decision makers “make noise” during forecasting, especially when utilizing the advanced RMS, and to offer constructive suggestions to overcome the issues related to human judgment. In other words, the main objective of this study is to analyze the known influential factors for the interaction of revenue managers’ judgment and RMS tools by …

The Effects Of Leadership Style On Employee’S Perception Of Justice: The Role Of Employee’S Participation, Wai Kwan (Elaine) Lau

Accounting Faculty Research

The present research examines the effect of leadership style (classical, transactional, transformational, and dynamic) and employee’s participation on employee’s perception of justice (distributive, procedural, and interactional justice). It is proposed that different leadership styles are expected to display different effects on employee’s participation and perceptions of justice. Moreover, employee’s participation in decision making process is predicated to positively influence his/her perception of justice.

Developing A Culturally Responsive Classroom Collaborative Of Faculty, Students, And Institution, Paul J. Colbert

MBA Faculty Conference Papers & Journal Articles

Culture is integral to the learning process. It is the organization and way of life within the community of students and teachers and directs the way they communicate, interact, and approach teaching and learning. Although founded in particular values and principles, the academy, like most organizations, is impacted day-to-day by its culture. Yet, the traditional higher education institution has not been designed to operate within a racially or ethnically diverse student population. The social, political, economic, and cultural forces that support the institution influence the teaching and learning environments. To better address cultural diversity in the classroom, faculty must first …

Public Comprehension Of Published Data - Technology To The Rescue?, Paul Lorton Jr

Business Analytics and Information Systems

There is a need for the public to monitor the efficacy of what the public funds. This certainly was the view in 1989 when the voters of California passed Proposition 98 – the Classroom Instructional Improvement and Accountability Act.

Since the passage of Proposition 98, every public K-12 school in California has published and distributed a School Accountability Report Card (SARC) as hard copy sent home to the parents and, as the revised law compelled, made available on the internet.

Did the use of this technology (i.e., the internet and the infrastructure it requires) realize its purpose – to inform? …

Is Benefit For Individuals: Expanded Conceptualization And Comprehensive Construct Development, Jonghak Sun

Information Systems & Operations Management Dissertations - Archive

Information systems benefits for individuals (ISBI) has been a key construct for the IS success model, which has evolved over the years to strengthen the theoretical foundation for the IS field. However, relatively little research has been done to explore, develop and validate the underlying theoretical dimensions for this crucial construct. Moreover, extant research related to this construct in particular, and to the IS success model in general, has been conducted in the context of individual IS application instead of the overall IS in the organization. This study fulfills four research objectives: (1) Develop a theory-based extended conceptualization of IS …

Learning Computational Thinking From Rapid Digital Game Creation, Praveen Kuruvada, Daniel Asamoah, Nikunj Dalal, Subhash Kak

Management Information Systems Faculty Publications

Computational Thinking (CT) has been described as a universally applicable ability such as reading and writing. In this paper, we describe an innovative pedagogy using Rapid Digital Game Creation (RDGC) for learning CT skills. RDGC involves the rapid building of digital games with high-level software that requires little or no programming knowledge. We analyze how RDGC supports various CT concepts and how it may be mapped to equivalent Java concepts by building the same game using both RDGC and Java. We discuss the potential benefits of this approach for attracting computing majors, as a precursor to learning formal programming languages, …

Itil (Information Technology Infrastructure Library) Implementation And Success Factors In Msc Status Organizations : An Exploratory Study., Kashif Ibadullah Khan

Student Works (2010-2019)

Information technology is a strategic key enabler for organizations to gain competitive advantages to increase the economic value of the firm. The CIOs (Chief information officers) and IT managers are facing escalating challenge to deliver IT services with strategic partnership aligned with business priorities. Organizations are now expecting IT departments to adopt systematic approaches for efficient delivery of IT services to guarantee smooth operations. Standards enable IT organizations to improve productivity, business/IT synergies and cost savings. Solutions constructed on standards direct organizations to achieve goals with less degree of risk. This is where ITIL (IT Infrastructure Library) service management framework …

Survey On Customer's Perception Of Their Main Banker's Value Disciplines And Service Loyalty : A Case Of Retail Banking Customers In Malaysia., Ng Oy Lin

Student Works (2010-2019)

Being the main banker often enable banks to secure the share of customer’s wallet. However, this position is under threat in view of further market liberalization and technology advancement in the industry. Previous studies have shown that organizations are able to achieve market leadership by delivering comprehensive value delivery strategies which comprise of operational excellence, product leadership and customer intimacy. As organizations often have limited resources, it is paramount to select one of the three value disciplines to be delivered above industry standards but at the same time, ensuring that the other two value disciplines which are not selected, continued …

Determinants Of Accuracy In Decision Making And Usage Of Decision Making Tools Among Managers In Malaysia., Balamurugan Subramaniam

Student Works (2010-2019)

This research is conducted to explore the determinants of accuracy in decision making and usage of Decision Making Tools (DMT) among managers in Malaysia. Based on the literature review, DMT have been effectively used in forecasting, analysing and evaluating business risks. 193 sets of questionnaire were distributed to prove the objectives and the hypotheses of this study. Results revealed that information accessibility influences accuracy in decision making. While, time pressure, behaviour of decision makers and DMT have weak relationship in influencing the accuracy in decision making. Lastly, recommendations on the usage of DMT have also been discussed in this research.

Revenue Management Model For On-Demand It Services, Tieming Liu, Chinnatat Methapatara, Laura Wynter

Research Collection School Of Computing and Information Systems

This paper presents a model for applying revenue management to on-demand IT services. The multinomial logit model is used to describe customer choice over multiple classes with different service-level agreements (SLAs). A nonlinear programming model is provided to determine the optimal price or service level for each class. Through a numerical analysis, we examine the impacts of system capacity and customer waiting incentives on the service provider’s profit and pricing strategies.

Chinese Economic Activities In Sub Saharan Africa: A Substitute For Europe?, Ineke Keers, Bartjan J. W. Pennink Dr.

The South East Asian Journal of Management

This paper aims to investigate if the Chinese economic ties with Sub Saharan Africa serve as a substitute for this existing European-African relationship. Three types of economic activities are studied to determine a possible substitution effect: 1) trade (imports and exports) 2) foreign direct investment (FDI) flows; and 3) development aid from China and the European Union towards six African countries. Because natural resources, especially oil, appear to be a driver for Sino-African trade this study focuses on oil-importing and oil-exporting African countries. The group of oil-importing African countries is formed by South Africa, Ghana, and Kenya. The oil-producing countries …

Role Of Hr Professionals In The Indian Information Technology Sector, Mary Mathew, Tejas Subramanya, Nivedita Agarwal, Anirudha Dambai

The South East Asian Journal of Management

This qualitative paper aims to understand the activities and strategic role played by Human Resource (HR) professionals in the Indian IT organizations. This paper presents results from an exploratory field study of HR professionals in 28 IT organizations of Bangalore. Data is collected from HR professionals in these organizations to assess career support that HR professionals receive, the size increase of these professionals given the overall manpower size increase (HR density), replication of parent's HR practices, and the HR activities these professionals engage in, in this sector. Results showed that HR played an important role in recruitment, culture building and …

Underlying Factors Of Entrepreneurial Intentions Among Asian Students, Nurul Indarti, Rokhima Rostiani, Tur Nastiti

The South East Asian Journal of Management

A survey among 650 undergraduate students in Asian countries, including Indonesia, Japan, South Korea, Taiwan, and Thailand, showed that student's entrepreneurial intentions and the determining factors varied from country to country. Generally, self-efficacy, environmental factors, age, and gender were found to have significant impact on entrepreneurial intentions among Asian students. However, the model could only explain 25.5% total variance of entrepreneurial intentions. it is expected that results of this research can give insights for government and universities to formulate policies and programs to cultivate entrepreneurial spirit among students.

Social Capital Moderating Roles Towards Relationship Of Motives, Personality And Organizational Citizenship Behavior: Cases In Indonesian Banking Industry, D. Wahyu Ariani

The South East Asian Journal of Management

The goal of this research is to test social capital as the moderating variables of the relationship model between core self-evaluation personality, motives, and organizational citizenship behavior. The research integrates the use of atribution, social exchange, core self evaluation theories, and two raters of organizational citizenship behavior. A survey is conducted by using questionnaires from the previous research. The questionnaires were sent to 128 brances of the bank industry located in 16 major cities in Java. The samples consisted of 636 tellers andd 129 head tellers. Validity and reliability tests were used to evaluate the questionnaire contents. The Structural Equation …

Accessing Ict Enabled Content In Low-Income Countries: Think Big, Start Small, And Scale Up, Solomon Negash

Faculty Articles

While the digital revolution has transformed the way many of us work and live, more than half the world's population lives in rural areas that have been shut-out of the digital transformation. Low-income countries have yet to realize the benefits from the digital revolution; therefore, a need exists for innovative and alternative models to overcome the lack of access to knowledge and learning. This paper examines the challenges faced by low-income countries in accessing ICT enabled content and proposes a Big-Small model where low-income countries can harness the ICT revolution. This paper concludes with a discussion on sustainability and future …

Data Governance: A Study Of The Current State And Emerging Trends, Wendell Scott Dismute

Theses and Dissertations

Data Governance processes, whether informal or formal, are existent in most organizations today. Data governance has become increasingly more important as the size of organizations has increased and enterprise data have become more complex. Poor data quality, poor decision-making, and policy and compliance issues have motivated organizations to explore and implement data governance programs. Organizations seek data governance programs that have clearly defined goals, processes for creating standards and policies, and metrics in place to measure progress. This research will examine data governance's relationship with other data-related disciplines such as data quality and data stewardship. This research introduces the 4P …

How To Implement A Content Management System, Jonathan M. Smith

Library Faculty Publications & Presentations

Web content management systems (CMS) are increasingly becoming the preferred solution for library websites and intranets. This session will describe the entire process of implementing CMS; from requirements gathering to post-launch evaluation. We will take a look at several popular open source CMS, and discuss the technical requirements for hosting these systems. Project management principles will be applied to the process, and usability testing methods will be discussed as part of the design and evaluation phases.

A Language Designed For Programming I, Ben A. Blake

Business Faculty Publications

The process of comprehending a problem, strategically developing a solution and translating the solution into an algorithm is arguably the single most important series of skills acquired during the education of an undergraduate computer science or information technology major. With this in mind, much care should be taken when choosing a programming language to deploy in the first University programming course. BLAKE, Beginners Language for Acquiring Key programming Essentials, is designed specifically for use in a Programming I class. BLAKE aids in enforcing fundamental object-oriented practices while simultaneously facilitating the transition to subsequent programming languages. BLAKE’s major features include; consistent …

Choosing Management Information Systems As A Major: Understanding The Smifactors For Mis, Thomas W. Ferratt, Stephen R. Hall, Jayesh Prasad, Donald E. Wynn

MIS/OM/DS Faculty Publications

Given declining management information systems (MIS) enrollments at our university, we seek to understand our students‘ selection of a major. Prior studies have found that students choose a major based on a number of factors, with subject matter interest consistently being most important. We contribute to the literature by developing a deeper understanding of what is meant by subject matter interest, which we refer to as smiFactors, for MIS as a major and career. Based on a qualitative analysis of open-ended survey questions completed by undergraduate business students, we confirm a number of smiFactors for MIS gleaned from recent studies …