Business Commons^™

Artificial Intelligence And Big Data Challenges In Smart Cities, Arbër Perçuku

UBT International Conference

Smart city combines technologies with information to facilitate and improve daily life of citizens on different areas like transport, healthcare, education, environment impact, energy save and other. Big Data as technology to collect, store and analyze massive amounts of data, and Artificial Intelligence to extract the values from those data, have received a lot of attention recently. The aim of this paper is to discuss and highlight the challenges that engineers, scientists and other stakeholders can face practically in the development of smart city, and to enhance the integration of both Big Data and Artificial Intelligence.

The Complexity Issues Of Enterprise Digitalization And The Organisational Challenges Of Operations: The Case Of Kosova, Ylber Limani, Edmond Hajrizi, Larry Stapleton

UBT International Conference

One of the main challenges to business digital transformation is lack of agile approach to the operations digitalization requirements. This problem can be translated on three main related hypothetical issues: business inability to change various things in a short period of time, lack of straightforward strategic line commitment, and failure to take iterative organisational fast approach towards simplification of technology complexity. This research aims to address the potential causes of organizational inflexibility, strategic issues, and the mode of response to the complex requirements of digitalization process. The target population is composed of Kosovar enterprises with a definite sample. Qualitative research …

An Investigation Of The Effects Of Digital Technologies On Business Processes: The Case Study Of Banking Sector, Ylber Limani, Teuta Gazideda

UBT International Conference

The purpose of this paper is to analyze and discuss the importance of Digital Technology in Banking business processes. There is a valuable evidence in the literature and within the banking business practices showing the processes of digitalization in the banking system is getting more frequent. In this regard, this research observes the implementation of digital technology in banking business processes and their role on the development of the distribution network through financial institutions. The digital technology implementation within the banking industry is assumed to have faced difficulties when comes to prove the overall bank productivity and cost reduction. The …

Making Vending Machines Smarter With The Use Of Machine Learning And Artificial Intelligence: Set-Up And Architecture, Dashmir Istrefi, Eftim Zdravevski

UBT International Conference

Machine Learning and Robust Optimization techniques can significantly improve logistics operations and improve stock quantity and maintenance intervals. Machine Learning will be used to forecast item demands for each of the vending machines, taking into account past demands and calendar effects. By performing such predictions which are forwarded to a Robust Optimization model, and whose outputs will be the cash transport that each vending machine should require. These transports guarantee that demand is fulfilled up to the desired confidence level, preventing downtime of vending machines due to unplanned maintenance and out-of-stock situations, while also satisfying additional constraints arising in this …

The Influence Of Japanese Work Cultures On Malaysian Foodservice Employees' Work Stress And Their Turnover Intention, Mohd Fairuz Mustaffa Kamal, Mohd Salehuddin Mohd Zahari, Mohd Hafiz Hanafiah, Nurul Wahidah Mohammad Ariffin

The South East Asian Journal of Management

Research Aims - This study investigates the influence of Japanese work cultures on Malaysian foodservice employees’ work stress and their turnover intention. Design/methodology/approach - A total of 381 respondents participated in this study, and the research data was validated prior to the empirical assessment. Research Findings - The results of this study signify that the Japanese work culture amplifies workers disorientation, stress and turnover intention. Besides, thru hierarchical regression, workplace stress was found to mediate the relationship between Japanese work culture and employee turnover intention. Theoretical Contribution/Originality - The study reveals the conflicts between the South East Asian employees and …

The Impact Of Intellectual Capital Configuration On Diversification In Banking Industry: Evidence From Indonesia, Rangga Yusuf Aiyubi, Dony Abdul Chalid

The South East Asian Journal of Management

Research Aims: This study aims to examine the impact of Intellectual Capital configuration on business diversification in Indonesian banking Industry Design/methodology/approach: This reseach employ panel data regression analysis, using data of 88 commercial banks in Indonesia druing the year of 2014 to 2019. Research Findings: The results of this study shows that Human Capital Efficiency and Structural Capital Efficiency affects the strategy of income diversification. While Capital Employed Efficiency affects the strategy of asset diversification. The results Theoretical Contribution/Originality: Previous research more focus on the effect of diversification on performance. Researche on how the internal capital of an organization affects …

Building A Theoretical Research Model For Trust Development: The Case Of Mobile Financial Services In Myanmar, Phyo Min Tun

The South East Asian Journal of Management

Research Aims - This research study focuses on the factors affecting customer trust in mobile financial services (MFS) in Myanmar by developing a research model that incorporates six different factors: perceived usefulness, perceived ease of use, social pressure, enabling conditions, service quality, and satisfaction. Design/Methodology/Approach - Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) were employed to analyse the data. Subsequently, Structural Equation Modeling (SEM) was utilised to examine hypotheses. An analysis was performed on the survey data collected from 250 mobile phone users who are likely to use or currently using MFS in Myanmar. Research Findings - The …

Do Export Activities Improve Small Firm Performance? Evidence From Indonesia, Mohamad Dian Revindo, Christopher Gan, Aditya Alta

The South East Asian Journal of Management

Research Aims: This study investigates the link between involvement in direct export activities and firm performance, with reference to small and medium-sized enterprises (SMEs) in Indonesia. Design/Methodology/Approach: The study employed primary data collected from questionnaires administered to 271 exporting SMEs in seven provinces in Jawa-Bali Region. The OLS and GLM regression techniques were employed to estimate the export impact model. Research Findings: The results show that export activities bring the highest performance improvement in product quality, moderate improvement in marketing and networking techniques, total sales, total profit, production technique or technology and worker productivity, and least improvement in domestic sales. …

Determining Criteria For Supplier Selection In The Indonesian Oil And Gas Industry, Nur Habibah, Ratih Dyah Kusumastuti

The South East Asian Journal of Management

Research Aims - This research aims to identify the main criteria of supplier selection in the oil and gas industry in Indonesia and their causal relationships by using the DEMATEL method. Methodology - Based on the literature review and discussions with experts, ten supplier selection criteria were identified and used as the basis of questionnaire development. The questionnaire was distributed to 57 respondents representing supply chain management and other divisions in eight oil and gas companies in Indonesia, with 51 valid responses. The data was analyzed using the DEMATEL method. Research Findings - The results show that product price is …

Night-Market Traders Are They Entrepreneurial Or Just Making Ends Meet?, Azwardi Md Isa, Noor Azura Azman, Nur Syazwani Aisyah Ahmad Sukri

The South East Asian Journal of Management

Research Aims - Night-market is a popular type of micro-business in Southeast Asia. The purpose of this research is to examine night markets from the perspective of business development, a perspective that has received limited attention from the literature. Design/methodology/approach - A total of 300 questionnaires were distributed amongst nightmarket business owners in a selected venue around Penang. Data were analyzed using SEM-PLS to measure the variables proposed in the study. Research Findings - The results of this study showed that commitment and business experience is significantly related to business development while government assistance yields no relationship. The age of …

Traditional And Information Technology Anti-Corruption Strategies For Curbing The Public Sector Corruption In Developing Economies Of Sub-Saharan Africa: A Systematic Literature Review, Ibrahim Inuwa, Chidi G. Ononiwu

The African Journal of Information Systems

The pervasiveness of public sector corruption has been a major concern by successive governments and their citizenry. In order to curb such corruption, previous studies have focused on the anti-corruption strategies adopted by governments in isolation, but little or no study has focused on the interactions of the anti-corruption strategies. Using the concept-centric approach, we reviewed 91 studies systematically to understand the trends of government anti-corruption strategies. From the synthesized studies, we identified three dominant themes of anti-corruption strategies and their associated concepts. In addition, we also identified one dimension that captures information technology (IT) as a vehicle that enhances …

Contingency Planning Amidst A Pandemic, Natalie C. Belford

KSU Proceedings on Cybersecurity Education, Research and Practice

Proper prior planning prevents pitifully poor performance: The purpose of this research is to address mitigation approaches - disaster recovery, contingency planning, and continuity planning - and their benefits as they relate to university operations during a worldwide pandemic predicated by the Novel Coronavirus (COVID-19). The most relevant approach pertaining to the University’s needs and its response to the Coronavirus pandemic will be determined and evaluated in detail.

Developing An Ai-Powered Chatbot To Support The Administration Of Middle And High School Cybersecurity Camps, Jonathan He, Chunsheng Xin

KSU Proceedings on Cybersecurity Education, Research and Practice

Throughout the Internet, many chatbots have been deployed by various organizations to answer questions asked by customers. In recent years, we have been running cybersecurity summer camps for youth. Due to COVID-19, our in-person camp has been changed to virtual camps. As a result, we decided to develop a chatbot to reduce the number of emails, phone calls, as well as the human burden for answering the same or similar questions again and again based on questions we received from previous camps. This paper introduces our practical experience to implement an AI-powered chatbot for middle and high school cybersecurity camps …

Factors That Influence Hipaa Secure Compliance In Small And Medium-Size Health Care Facilities, Wlad Pierre-Francois, Indira Guzman

KSU Proceedings on Cybersecurity Education, Research and Practice

This study extends the body of literature concerning security compliance by investigating the antecedents of HIPPA security compliance. A conceptual model, specifying a set of hypothesized relationships between management support, security awareness, security culture; security behavior, and risk of sanctions to address their effect on HIPAA security compliance is presented. This model was developed based on the review of the literature, Protection Motivation Theory, and General Deterrence Theory. Specifically, the aim of the study is to examine the mediating role of risk of sanctions on HIPAA security compliance.

Towards An Assessment Of Pause Periods On User Habituation In Mitigation Of Phishing Attacks, Amy Antonucci, Yair Levy, Martha Snyder, Laurie Dringus

KSU Proceedings on Cybersecurity Education, Research and Practice

Social engineering is the technique in which the attacker sends messages to build a relationship with the victim and convinces the victim to take some actions that lead to significant damages and losses. Industry and law enforcement reports indicate that social engineering incidents costs organizations billions of dollars. Phishing is the most pervasive social engineering attack. While email filtering and warning messages have been implemented for over three decades, organizations are constantly falling for phishing attacks. Prior research indicated that attackers use phishing emails to create an urgency and fear response in their victims causing them to use quick heuristics, …

Challenges To Adopting Hybrid Methodology: Addressing Organizational Culture And Change Control Problems In Enterprise It Infrastructure Projects, Harishankar Krishnakumar

Dissertations and Theses

IT infrastructure projects have long been an overlooked field superseded by the more popular software development silos and cross-functional project teams when it comes to enterprise Agile transformations. This paper presents a systematic literature review by leveraging a qualitative research methodology based on empirical evidence provided in contemporary scholarly research articles to explore how certain variables such as organizational culture- including team structure, leadership hierarchy, geolocation, etc. along with an organization’s change management processes affect the adoption of a Hybrid/Agile project management methodology, focusing on reported challenges and critical success factors that define such large-scale enterprise transformations. The salient features …

The Difficulty With Introducing Project Management Techniques In Digital Startups, Isabela Mantilla

Dissertations and Theses

Digital startups face complex issues when it comes to accurately using project management techniques because of the startup’s scarcity of resources and the governance of projects , such as having different stages of growth and development. Since project management is needed in almost all businesses, dealing with this problem is important to improve the growth of startups and their organizational issues. Because of the correlation between startups using traditional project management techniques and their problems with implementing project management, this traditional model might not be relevant for startups. Startups seem to require more flexible and quick solutions to project management, …

How To Turn Around A Failing Erp Implementation: Project Management Routines As Boundary Objects, Douglas A. Battleson, Lars Mathiassen

Engaged Management ReView

Enterprise Resource Planning (ERP) systems are very challenging and expensive to implement and past research recognizes that these projects continue to suffer from high failure rates. While the factors that contribute to these failures have been extensively examined, we know little about how to turn failing projects around. In response, this research presents a study of a failing ERP implementation project that was successfully turned around over a twelve-month period. Adapting theory of sensemaking through boundary objects, we explain how a new project manager helped the team members share their individual perspectives on the problematic situation and together develop new …

نُظُم المعلومات الإدارية وأثرها في التعلُّم المنظمي "دراسة ميدانية على البنوك التجارية الأردنية", Abdullah Obeidat

Al Jinan الجنان

This study aimed to identify the impact of management information systems on the organizational learning in the Jordanian commercial banks. To achieve this goal, the study was conducted on all commercial banks in Jordan (N=13), from which suitable random sample of workers in public administration were chosen, (365) questionnaires were distributed and (301) were returned. The study found a statistically significant effect of the components of management information systems on organizational learning with its three levels in the Jordanian commercial banks. Human resources, as one of the components of management information systems, had the most prominent impact on organizational learning …

Seasonality In Fed Cattle Transactions And The Role Of Negotiated Cash, Elliott James Dennis

Extension Farm and Ranch Management News

First paragraph:

Alternative Marketing Arrangements (AMA) have once again taken center stage in the cattle market over the last several weeks. It is common knowledge that the use of AMAs varies by geographical region with Southern Plains feedlots using a larger share relative to Northern Plains feedlots. A long-standing issue is whether each geographical region is contributing a perceived appropriate amount of negotiated cash trade to aid in price discovery. This issue has intensified as the national level of negotiated cattle continues to decline. Lower cash prices and increased volatility due to COVID-19 government quarantine measures and the Holcomb Fire …

Anatomy Of The Edelman: Measuring The World’S Best Analytics Projects, Michael F. Gorman, Lakshminarayana Nittala, Jeffrey M. Aldenb

MIS/OM/DS Faculty Publications

Each year, the INFORMS Edelman Award celebrates the best and most impactful implementations of operations research, management science, and analytics. As the Edelman Award approaches its 50-year mark, we provide a history and characterization of the award’s finalists and winners. We provide some basic descriptive analytics about the participating organizations and authors, the impact of their work, and the methods they employed. We also conduct predictive analytics on finalist submissions, gauging contributors to success in establishing winning entries. We find that predicting Edelman winners a priori is extremely difficult; however, given a set of finalists, predictive models based on monetary …

Analysis Effect Of Audit Information Technology : Green Technology, Smart System And Innovation Behavior Working For Improving Business Services University In Indonesia, Merlin Apriliyanti, Ilham M, Tanti Handriana, Indrianawati Usman

Library Philosophy and Practice (e-journal)

This study was conducted to determine the effectiveness and efficiency of the use of technology and integrated information systems and recommend the development of new systems at PTKIN (UIN Sunan Ampel Surabaya and UIN Maulana Malik Ibrahim Malang). The study of information technology management in tertiary institutions aims to measure the extent to which the application of information technology is able to support the activities of the Tri Dharma College in order to achieve world class universities. In measuring the results of the audit of information technology management the tertiary institution will conduct evaluation, monitoring and further development of information …

The Influence Of Information Technology Governance Audit Using Cobit 5 For The Development Public Library : (Case Study : Public Library In East Java ), Ilham M, Anis Eliyana, Indrianawati Usman

Library Philosophy and Practice (e-journal)

This study current technological developments have entered almost into the lines of people's lives. Currently, many public library have grown even bigger. And this development does not escape the good management of information technology governance. To maximize management to a better level, public library need information technology governance audits. The information technology audit used in this study uses the COBIT 5 framework which focuses on the APO04 and DSS01 domains. This study aims to improve the quality of services owned and to increase its competitiveness. The results of this study refer to the vision and mission of the public library …

Contracting Mechanisms For Stable Sourcing Networks, Jennifer K. Ryan, Lusheng Shao, Daewon Sun

Department of Supply Chain Management and Analytics: Faculty Publications

Problem definition: We study profit allocation for a sourcing network, in which a buyer sources froma set of differentiated suppliers with limited capacity under uncertain demand for the final product. Whereas the buyer takes the lead in forming the sourcing network and designing the contract mechanism, due to their substantial bargaining power, the suppliers take the lead in determining the terms of the contract. Academic/practical relevance: We identify contracting mechanisms that will ensure the stability of the sourcing network in the long term, where a stable sourcing network requires an effective profitallocation scheme that motivates all members to …

Public And Private (Dis)Incentives For Animal Identification, Elliott James Dennis

Extension Farm and Ranch Management News

First paragraph:

There has been a growing global trend towards automating data collection and using captured data to inform decision-making. This has spilled over into the beef complex where packers, feedlots, and cow-calf producers seek to leverage information on animal performance, health, and welfare. The technology to automate data collection, commonly advocated as a way to manage and identify cattle, diverges from the traditional means of identifying cattle through brands. This article reviews how common different animal identification practices are for feedlots and cow-calf producers in the United States and the public and private (dis)incentives for animal identification.

Buyer Financing In Pull Supply Chains: Zero-Interest Early Payment Or In-House Factoring?, Xiangfeng Chen, Qihui Lu, Gangshu (George) Cai

Information Systems and Analytics

This study investigates the efficacy of zero-interest early payment financing (alternatively referred to as early payment) and positive-interest in-house factoring financing in a pull supply chain with a capital-constrained manufacturer selling a product through a capital-abundant retailer. Early payment is the prepayment of a wholesale cost to the manufacturer, whereas in-house factoring is a loan service provided to the manufacturer by a branch financing firm of the same retailer. We find that the retailer prefers early payment financing to bank financing when the manufacturer’s production cost is low. If the retailer instead offers positive-interest in-house factoring financing to the manufacturer, …

Supply Chain Analysis To Determine E-Commerce Distribution Center Locations, Fatima Chebchoub

Masters Theses & Specialist Projects

Supply chain management is the key success for each business. Having a robust supply chain will help the business to improve service, quality, reduce the costs, improve the speed, and be more flexible. Organizations need to look at data and deploy plans to move the product from operation to logistics to manage a global chain. In this paper we will use E-Comm shipment data to identify the best locations to build a new distribution center (DC).

Fixing Social Media: Toward A Democratic Digital Commons, Michael Kwet

Markets, Globalization & Development Review

In the past few years, big Social Media networks like Facebook, Twitter, and YouTube have received intense scrutiny from the intellectual classes. This article critiques the dominant strain of criticism, the neo-Brandeisian School of antitrust, for its narrow focus on “regulated competition” as an appropriate means to “fix social media”. This essay calls for a socialist alternative: a democratic social media commons based on free and open source technology, decentralization, and democratic socialist legal solutions. It reviews how existing solutions like the Fediverse and LibreSocial work, and how they may provide answers for a better way forward.

Advancing Transportation Routing Decisions Using Riemannian Manifold Surfaces, Emre Tokgöz, Iddrisu Awudu, Saravanan Kuppusamy

Rohrer College of Business Departmental Research

We consider several real-world driving factors such as the time spent at traffic signs (e.g., yield signs and stop signs), speed limits, and the topology of the surface to develop realistic and accurate routing solutions. Though these factors increase the complexity of modeling, they provide the flexibility to evaluate the routing solutions from different perspectives: cost, distance, and time, to name a few. First, we develop a set of algorithms based on the Riemannian manifold surface (RMS) to factor in the Earth’s curvature to calculate distances. Second, we present a multiobjective, nonlinear, mixed-integer model (MINLP) that minimizes the distance traveled, …

Tree-Based Algorithm For Stable And Efficient Data Clustering, Hasan Aljabbouli, Abdullah Albizri, Antoine Harfouche

Department of Information Management and Business Analytics Faculty Scholarship and Creative Works

The K-means algorithm is a well-known and widely used clustering algorithm due to its simplicity and convergence properties. However, one of the drawbacks of the algorithm is its instability. This paper presents improvements to the K-means algorithm using a K-dimensional tree (Kd-tree) data structure. The proposed Kd-tree is utilized as a data structure to enhance the choice of initial centers of the clusters and to reduce the number of the nearest neighbor searches required by the algorithm. The developed framework also includes an efficient center insertion technique leading to an incremental operation that overcomes the instability problem of the K-means …