Business Commons^™

Strategic Recovery Requires Leadership, Christine G. Springer

Public Policy and Leadership Faculty Research

As public managers work toward a successful recovery post-midyear elections, we all must deal with system-wide problems arising from the recession. This requires first recognizing that the crisis continues and must be addressed not just by increasing revenue but by fixing system-wide structural and operational issues.

To do so involves developing the skills required in a recovery, identifying the causes of the crisis so that future crises can be better managed and concentrating on the key areas of leadership expertise needed to effectively communicate and deliver better outcomes.

Ua12/2/1 Topper Extra - A Step Above, Wku Student Affairs

WKU Administration Documents

Special edition of the College Heights Herald featuring athletics.

• Lintner, Jonathan. Here’s to Worrying About the Present – Basketball
• Greenwell, Zach. WKU’s Seniors Running Out of Time to Win Game – Football
• Harrison, Blake. Mallory Outerbridge Fills Niche for Lady Tops – Soccer
• Patton, Emily. Sophomore Shining as Most Valuable Player – Jordyn Skinner
• Greenwell, Zach. Willie Taggart Not Worried About Pressure to Make Changes – Football
• Lintner, Jonathan. Three Keys to WKU Beating University of Louisiana Lafayette
• Which 2011 Men’s Basketball Recruit Are You Most Excited About? – Vinny Zollo, Derrick Gordon, Cezar Guerrero, Deng Leek, George Fant, Nigel …

Ua12/2/1 Topper Extra - Curtain Call, Wku Student Affairs

WKU Administration Documents

Special edition of the College Heights Herald featuring athletics.

• Greenwell, Zach. Willie Taggart’s Faith in Kawaun Jakes Still Strong – Football
• Greenwell, Zach. Toppers Tired of Talking Talk, Not Walking Walk – Football
• Osborne, Sam. WKU Cross Country Team Ready for Final Stretch of Regular Season – Track & Field
• Greenwell, Zach. Sergio Kerusch Ready to Put on a Show in Final Season – Basketball
• Claybourn, Cole. Lady Toppers Ready to Show Off Experience – Basketball
• Patton, Emily. Travis Hudson Cancels Practice, Allows Players Time at Home – Volleyball
• Harrison, Blake. Road Trip Provides Learning Experience for Toppers – Soccer

Ua12/2/1 Topper Extra - The Cook, Wku Student Affairs

WKU Administration Documents

Special edition of the College Heights Herald featuring athletics.

• Lintner, Jonathan. Try Some WKU Volleyball; You’ll Like It
• Greenwell, Zach. WKU Receiver Marcus Vasquez Growing On, Off the Field – Football
• Greenwell, Zach. Toppers Keeping Positive Attitude Through Hard Times – Football
• Patton, Emily. Lindsay Williams Brings Lady Toppers Together with Cooking – Volleyball
• Patton, Emily. Students Raising Hill at Volleyball Games
• Claybourn, Cole. Bowling Green’s Adrienne Tarrence Chooses Belmont Over WKU – Basketball
• Harrison, Blake. Lady Toppers Prepare by Minding Own Business – Soccer
• Harrison, Blake. Extra Questions with Lee Hale – Basketball
• Are You Satisfied with the Football …

Unlv Magazine, Tony Allen, Shane Bevell, Donna Mcaleer, Ched Whitney, Cate Weeks

UNLV Magazine

No abstract provided.

Labor And Media: A Strained Relationship, Mac-Z Zurawski

All Student Theses and Dissertations

The labor movement or union community of America has been in a steady decline for more than a decade. The 1950s saw the pinnacle of success with one-third of the U.S. workforce being unionized. Today only 8% of the private workforce is unionized. One way in which this decline may be perceived as more pronounced is through media alienation. According to journalists across the nation such as Philip M.Dine unions have been alienated by media and its type of union coverage. In this study, I analyze the way in which the New York Times portrays the labor movement during the …

Exploration Of Chinese Consumer Complaint Behavior In The Hospitality Industry, Meng Li

UNLV Theses, Dissertations, Professional Papers, and Capstones

This paper will examine all the factors that would influence Chinese consumer complaint decision-making and choice of complaint response, particularly in the hospitality setting. In addition, it will also explain the most prevalent Chinese cultural values and analyze the potential impact of these values on the Chinese consumer complaint behavior in the hospitality industry. In other words, this paper will examine how consumer complaint behavior would vary under the Chinese cultural influence within the hospitality industry. In the end, the paper will propose a conceptual model of Chinese consumer complaint behavior in the hospitality industry. Such a model is to …

Ua12/2/1 Topper Extra - Trial By Fire, Wku Student Affairs

WKU Administration Documents

Special edition of the College Heights Herald featuring athletics.

• Robinson, Andrew. Kelly Potts, Emily Teegarden Finding Way as Leaders – Volleyball
• Greenwell, Zach. University of South Florida’s B.J. Daniels Latest Test for Toppers – Football
• WKU Hall of Fame Inductees Announced – Chuck Durrant, Tellis Frank, Al Ellison, Bill Powell, Joey Stockton
• Patton, Emily. Freshman Melanie Stutsman Settling in as Starter – Volleyball
• Greenwell, Zach. True Freshmen Earning Playing Time for WKU – Football
• Lintner, Jonathan. Three Keys to WKU Beating University of South Florida – Football
• Harrison, Blake. WKU Opens Conference Play with Weekend Double – Soccer
• Claybourn, Cole. …

Ua12/2/1 Topper Extra - Home Improvement, Wku Student Affairs

WKU Administration Documents

Special edition of the College Heights Herald featuring athletics.

• Robinson, Andrew. Remembering Third Down Thunder – Football
• 2010-2011 Women’s Hoops Schedule – Basketball
• Greenwell, Zach. WKU Defense Trying to Correct the Little Things – Football
• Lintner, Jonathan. Friday Pep Rally Kicks Off Weekend
• Greenwell, Zach. Willie Taggart Eager for First Home Game as Head Coach – Football
• Greenwell, Zach. Big Ten Foe Indiana Poses Another Challenge for WKU – Football
• Harrison, Blake. Coach Jason Neidell Overhauls Lady Toppers’ Starting Lineup – Soccer
• Patton, Emily. Former Starter Lauren Stuckel Alleviating WKU’s Service-error Woes – Volleyball
• Extra Questions with Paula Davids – …

Ua12/2/1 Topper Extra - Sister Act, Wku Student Affairs

WKU Administration Documents

Special edition of the College Heights Herald featuring athletics.

• Robinson, Andrew. WKU Has More to Prove This Time Around – University of Kentucky, Football
• Greenwell, Zach. WKU Hoping to Seize Opportunity in Lexington – Football
• Lintner, Jonathan. Three Keys to WKU Winning at University of Kentucky – Football
• Patton, Emily. Sisters Stay Close as Unlikely Teammates, Starters at WKU – Volleyball, Kelly Potts, Ashley Potts
• Greenwell, Zach. Tops Ready to Tackle Kentucky Playmaker Randall Cobb – Football
• Lintner, Jonathan. WKU Spreading Red, Coping with Kentucky Blue – Football
• 2010-2011 Men’s Basketball Schedule
• Extra Questions with Phillip Hatchett – Golf
• Harrison, …

Ua12/2/1 College Heights Herald, Vol. 86, No. 2, Wku Student Affairs

WKU Administration Documents

WKU campus newspaper reporting campus, athletic and Bowling Green, Kentucky news. Articles:

• Duvall, Tessa. Diversity Plan to Expand Focus – Council on Postsecondary Education, Richard Miller, Diversity Programs
• Ahmetovic, Amira. A Is for Artist – Kaie Kinder
• Duvall, Tessa. WKU Students Left Without Grant Money – College Access Program, Student Financial Aid
• Friddell, Cristen. Local Woman Shares Her Sweet Expertise – Mary Meszaros, Mary Jane’s Chocolates
• Carter, Caitlin. Campus Becomes More Pedestrian-friendly
• Wilson, Laurel. Karl Laves: Counseling Fee Not Deterring Students – Counseling & Testing Center
• Oliver, Angela. Hip-hop Lyrics Provide Entertainment, Insight
• Ogden, Stephen. Letter to the Editor re: …

Discourse At The Edge: Enterprise Discourse In Ireland, Brendan O'Rourke

Conference papers

Ireland is an economy, society and culture at the edge. It is at the edge of Europe and at the edge of both USA/UK and more mainland European or EU variants of capitalism. More recently it has been at the edge of economic crisis. Yet enterprise discourse is still central in Ireland. Enterprise discourse in Ireland is influenced by global and European Union (EU) developments. However, Irish enterprise discourse is not merely a ‘local adoption’. For example, high Irish economic growth rates during the ‘Celtic Tiger’ period have coincided with the development of the EU’s enterprise policy, thus giving the …

Antecedents Of Servant Leadership: A Mixed Methods Study, Curtis D. Beck

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this mixed methods study was to explore the antecedents of servant leadership. The sequential explanatory research design consisted of two distinct phases: quantitative followed by qualitative. The Phase One quantitative survey collected data from 499 leaders and 630 raters from community leadership programs in the United States using the Servant Leadership Questionnaire (Barbuto & Wheeler, 2006). During Phase Two, selected leaders from phase one (N = 12) were interviewed to explain those results in more depth. The data were coded and analyzed for possible themes. Triangulation was used to analyze the quantitative and qualitative data to validate …

Financial Literacy Explicated: The Case For A Clearer Definition In An Increasingly Complex Economy, David L. Remund

College of Journalism and Mass Communications: Faculty Publications

This study explicates the concept of financial literacy, which has blossomed in use this century. Scholars, policy officials, financial experts, and consumer advocates have used the phrase loosely to describe the knowledge, skills, confidence, and motivation necessary to effectively manage money. As a result, financial literacy has varying conceptual definitions in existing research as well as diverse operational definitions and values. This study dissects the differing financial literacy definitions and measures, urging researchers toward common ground. A clearer definition should improve future research, in turn helping consumers better understand and adapt to changing life events and an increasingly complex economy.

Legal And Ethical Implications Of Corporate Social Networks, Gundars Kaupins, Susan Park

Management Faculty Publications and Presentations

Corporate social networking sites provide employees and employers with considerable opportunity to share information and become friends. Unfortunately, American laws do not directly address social networking site usage. The National Labor Relations Act, civil rights laws, and various common law doctrines such as employment at-will and defamation provide the pattern for future social networking laws. Ethical considerations such as productivity, security, goodwill, privacy, accuracy, and discipline fairness also affect future laws. Corporate policies on corporate social networking should balance the employer‘s and employee‘s interests. Existing laws and ethical issues associated with social networking should impact social networking policies related to …

Describing Who Is Reading Omj And What You Can Expect In This Issue – Lean Engineering, Emotional Intelligence, And Management Education, William P. Ferris

Organization Management Journal

No abstract provided.

Comments By Elizabeth F. Turesky And Patrick Connell On “Ariens: A Lean Case Study” By Hartwell And Roth, Elizabeth F. Turesky, Patrick Connell

Organization Management Journal

No abstract provided.

Bringing Together The Three Major Emotional Intelligence Paradigms, William P. Ferris

Organization Management Journal

No abstract provided.

Off The Rails: Understanding The Derailment Of A Lean Manufacturing Initiative, Elizabeth F. Turesky, Patrick Connell

Organization Management Journal

This study focuses on why lean manufacturing change initiatives at a Northern New England company failed to produce sustained results. Consultants and leaders share responsibility for the sustainability of the change initiatives they undertake. Rationally, neither party would undertake a change initiative with the intent to fail, yet clearly, even highly structured and well-tested initiatives often do fail (derail) in practice. This research used an observational methodology to uncover answers to the question, “what are the key factors that can cause the derailment of a well-intended, highly-structured change initiative?” In addition to consistency with findings from other studies on sustaining …

Doing More With Less At Ariens: A Leadership And Transformation Case Study, Jennifer K. Hartwell, George Roth

Organization Management Journal

Ariens is a family-owned manufacturer of lawn and snow equipment that designs, manufactures, sells, distributes, and supports its products in the United States, and more recently, internationally. Ariens faced and overcame a number of difficult challenges over the last decade by adopting and sustaining lean production principles throughout the organization, as well as with its suppliers and customers. This case study describes earlier business challenges, the changes that were made, how they were led, and the response of the workforce. The case study focuses on the period from 1998 to 2005, and a post-script updates what has happened up through …

Comments By George Roth And Jennifer Hartwell On “Off The Rails: Understanding The Derailment Of A Lean Manufacturing Initiative” By Turesky And Connell, Jennifer K. Hartwell, George Roth

Organization Management Journal

No abstract provided.

Best Experiential Exercise For 2009: A Focus On Justice, Donald E. Gibson

Organization Management Journal

No abstract provided.

Introduction To The Teaching & Learning Section, Steven I. Meisel

Organization Management Journal

No abstract provided.

Developing The Competencies Of Interactional Justice, Kevin Farmer, Steven I. Meisel

Organization Management Journal

Grounded in social exchange theory, interpersonal and informational justice (collectively “IJ”) reflect the degree to which people affected by organizational decision makers perceive that they have been treated in a dignified and informative manner. Empirical research shows that IJ is positively correlated with myriad beneficial organizational outcomes (e.g., performance, job satisfaction and trust in authority figures) and negatively correlated with several noxious ones (e.g., withdrawal, negative reaction to decisions). The presence of IJ is an important mitigating factor in accepting negative organizational outcomes. In addition, the negative impact of injustice on an individual’s self-esteem can have profound implications for relationships …

Management As A Contextual Practice: The Need To Blend Science, Skills And Practical Wisdom, Jon Billsberry, Andreas Birnik

Organization Management Journal

This paper contributes to the debate regarding whether or not management is, or should become, a profession. Using the principles of dialectic logic, arguments for the thesis that management is a profession and the antithesis that management is more akin to an art or a craft are critically reviewed. Aristotle’s intellectual virtues episteme (science), techne (skills) and phronesis (practical wisdom) are introduced as a synthesis to this debate. Rather than characterizing management as a profession, it is argued that management is a contextual practice that requires a blend of all three intellectual virtues.

Eliciting The Principles Of Effective Lean Change Methods Through Research Cases And Authors’ Commentaries, Alvin Hwang

Organization Management Journal

No abstract provided.

An Integrative Model Of Emotional Intelligence: Emotional Ability As A Moderator Of The Mediated Relationship Of Emotional Quotient And Emotional Competence, Craig R. Seal, Adrianna Andrews-Brown

Organization Management Journal

The purpose of this paper is to propose a new theoretical and empirical model of emotional intelligence (EI) that incorporates the dominant paradigms in the field today – Bar-On (1988) emotional quotient (EQ), Mayer and Salovey (1990) emotional ability, and Goleman (1995) emotional competence – using a moderated-mediation framework. The paper proposes that emotional ability (potential capacity) has a moderating effect on the mediated relationship of EQ (preferred patterns) and emotional competence (actual behaviors) on performance outcomes. The proposal potentially resolves the content domain and nomological network concerns by incorporating the three paradigms into an integrative model of EI.

Using Critical & Creative Thinking To Enhance Productivity In Integrated Marketing Communications Meetings And Procedures, Ashley N. Smith

Critical and Creative Thinking Capstones Collection

This paper provides a teaching model for how to effectively incorporate Critical and Creative Thinking (CCT) methods into a business setting to initiate organizational change. I developed a workshop on workplace meetings based on the imperfections of the marketing team at “ICS.” The workshop touches on CCT methods that are needed in order for organizations to change. I also integrated CCT methods into the Integrated Marketing Communications (IMC) Procedure to enhance productivity and produce results. Integrated marketing is made up of many pieces of the media field, but often the participants in IMC are searching for the same end result. …

Where Were The Media In The Financial Crisis Of 2008, And Have We Seen This Trend Before?, Margaret Dickinson

Honors Projects in Communication

In the fall of 2008, the United States and the rest of the world experienced significant financial turmoil. The financial industry as we knew it crumbled before our eyes. After experiencing this event and the media's fragmented and inconsistent coverage of it, I felt an interesting topic to look into was the financial press' failed coverage of the finance industry, both today and in the past. In looking at this event, I will focus on both the financial press that failed to cover the happenings of the financial industry, as well as those that did recognize the issue at hand. …

Be: Bookstore, Cafe, And Lounge, Melanie Boone

Interior Design Program: Terminal Projects

The re-design of the P.E. lier building located in downtown Omaha, Nebraska at 1113 Howard Street will challenge the way that a bookstore is typically portrayed. My goal is to create a unique and interesting space combining the bookstore with a cafe and bar/ lounge space.

Typically a bookstore is designed for experiences for single individuals, unlike lounge spaces that are designed for interaction between multiple people.

This space will create a connection between various artistic aspects of Omaha including: art, literature, music, dance, etc. The first level will be a combined bookstore and cafe. The second level will be …