Business Commons^™

Integrating Organisational Change Management And Customer Relationship Management In A Casino, Charlie Chi Cong Mai, Chad Perry, Erwin Loh

UNLV Gaming Research & Review Journal

This research aims to solve the problem: how can casinos manage organizational change programs, and internal and external customer relationship management (CRM) programs? To find a solution, it uses two stages of qualitative methods: convergent interviewing and case research about four departments of a casino in Australia. After a thorough data analysis of documents and interview data, 12 themes were identified and they led to the development of a model of how organizational change management and CRM can be integrated to improve initiatives in organisations such as casinos. The model has seven core elements: vision, key challenge, objective, measure, strategy, …

When Do Political Ideologies Affect Brand Extension Evaluation? The Role Of Analytic Versus Holistic Mindsets, Cristobal Barra

Theses and Dissertations

Political ideologies are becoming an important focus of attention in the marketing literature. This research examines the impact of political ideologies on consumers’ evaluation of brand extensions. In a series of six studies, this work shows how, and under what conditions, liberals evaluate brand extensions differently than conservatives. Because liberals are more open to new experiences, and tend to seek novelty, while conservatives show stronger preferences for order, structure, and conventional things, liberals are expected to react more favorably to new stimuli, as in the case of dissimilar brand extensions. However, the effects of political ideologies are dependent on some …

Product And Consumer Characteristics As Moderators Of Consumer Response To Sustainable Products, Kealy Carter

Theses and Dissertations

This dissertation consists of two essays. In both, product sustainability is broadly focused on the environmental and social performance (Luchs et al. 2010) of a product. The first essay explores the role of firm sustainability reputation in behavioral intentions for sustainable products. Additionally, this essay applies construal level theory (Liberman and Trope 1998; Vallacher and Wegner 1985, 1987) and addresses the situation that exists wherein sales of sustainable products produced by firms founded under sustainability principles are more stable than those produced by traditional firms (Clifford and Martin 2011). The second essay introduces a measure of consumer perceived product sustainability …

Women In The Crowd Of Corporate Directors: Following, Walking Alone, And Meaningfully Contributing, Joan Macleod Heminway

William & Mary Journal of Race, Gender, and Social Justice

No abstract provided.

Informing Systems, Interventions, And Innovations, William Francis Murphy Jr.

USF Tampa Graduate Theses and Dissertations

The goal of this dissertation is to not only explain the informing system discipline, but to explore cases from the perspective of the basic tenants of informing systems. The first essay explains what informing science is, the need for a transdiscipline, the channels of the Informing Science Institute informing system, and describes the clients of the ISI. The first essay ends with an analysis of the authors, institutions, and countries of origin for every ISI paper published between 1998 and 2009, as well as reporting interviews with the Editor-In-Chiefs of each ISI journal. The second essay investigates a case study …

Job Satisfaction In Minor League Baseball, Justice L. Hoyt

Sport Management Undergraduate

Every individual in the sport industry spends a substantial amount of time at work. Hence the satisfaction of an individual’s job is important. The purpose of this study was to look at the satisfaction levels of full time minor league baseball employees in the International League. This study was the first study in the field of minor league baseball which tried to determine if the satisfaction levels were worth the demand of the work. It is known across the workforce that the more time demanding a job is the less freedom you have for family and leisure. This study was …

Utilization Of A Resource Algorithm To Enhance Departmental Communications, Diane Horoski, Kenneth Miller Med, Rrt-Nps, Angela Lutz Bs, Rrt-Nps

Administration & Leadership

No abstract provided.

An Empirical Estimation Of Statistical Inferences For System Dynamics Model Parameters, Mohammed Mesabbah, Wael Rashwan, Amr Arisha

Conference papers

For system dynamics simulation (SD) models, an estimation of statistical distributions for uncertain parameters is crucial. These distributions could be used for testing models sensitivity, quality of policies, and/or estimating confidence intervals for these parameters. Assumptions related to normality, independence and constant variation are often misapplied in dynamic simulation. Bootstrapping holds a considerable theoretical advantage when used with non-Gaussian data for estimating empirical distributions for unknown parameters. Although it is a widely acceptable approach, it has had only limited use in system dynamics applications. This paper introduces an application of Direct Residual Bootstrapping (DRBS) for statistical inference in system dynamic …

The Tides Of Life (Chicago), C. William Pollard

C. William Pollard Papers

This speech was originally delivered at a Moody Business Network Luncheon, part of a series of such luncheons organized by The Moody Church in Chicago. In it Pollard posits that servant leadership -- while not always explicitly Christian -- is oftentimes the primary way one actualizes Christian values in the workplace.

Survey Of Lincoln Area Businesses About Skill And Training Requirements, Eric Thompson

Bureau of Business Research Publications

his report discusses the results from the Make it Work for Lincoln survey of employers conducted by the University of Nebraska-Lincoln Bureau of Business Research (UNL-BBR). The survey of employers in the Lincoln Metropolitan Area was conducted under contract with the Nebraska Department of Labor and with the participation of the Nebraska Department of Economic Development and ATD-Lincoln. The report examines the types of occupations Lincoln area employers are searching for and hiring, and the types of difficulties employers face when hiring. The survey also asks about the types of training which employers provide. Business responding to the survey reported …

2014-12-04 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes for December 4, 2014.

2014-12-04, Morehead State Board Of Regents

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Consequences Of Destructive Leadership Through The Experiences Of Millennial Followers, Rhonda M. Martin

Theses & Dissertations

Destructive leadership has serious detrimental effects on organizations and their employees. Today U.S. companies are spending an estimated $23 billion annually on healthcare costs (e.g. chronic absenteeism, high turnover, and dissatisfaction) resulting from the negative impacts of destructive leaders (Tepper, Duffy, Henle, & Lambert, 2006). This emerging theory was worthy of additional research because of the adverse effects it has on the personal and professional lives of followers. According to Padilla, Hogan, and Kaiser (2007), the success of a destructive leader depends on susceptible followers (Millennials) and a conducive environment, which creates a toxic triangle. In 2009, Trickey & Hyde …

An Importance-Performance Analysis Of Multigenerational Preferences In Guestroom Technology, Sidian Lan

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study focuses on generational preferences in terms of guestroom technology. The hospitality technology industry has indicated guestroom technology as their highest priority in terms of hospitality technology investment. Previous studies have investigated in-room technology amenities and ranked them in order of importance and performance. However, it is uncertain which guestroom specific technologies should they invest in when it comes to different generations. Each generation is fundamentally different from the others because each generation was born in different eras with different societal changes. These generations have different values, ideas, needs, and communication skills. Hoteliers are investing time and money into …

Rethinking Sovereign Wealth Fund In A Global Perspective - Lessons For Nigeria, Muhammad A. Abba

Bullion

The study explores the the global rise in the operation of sovereign wealth funds in a number of commodity and non commodity exporting counties has been of tremendous magnitude. The fact that, most, if not all the oil exporting countries of the world today have SWF clearly confirms the many benefits of having a sovereign wealth fund. Section two of the paper provides a brief review of literature. Section three discusses the rationale for SWFs with some stylized facts. The impact of SWFs on the economy is discussed in section four, section five discusses the significance of SWFs while, an …

The Influence Of National Culture On Tipping Behavior, Zina Abraham

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this professional paper is to explore the various factors that contribute to cultural differences in tipping behavior. This meta-analysis of the current research can be applied to understand the tipping habits of international tourists in Las Vegas, a relatively unexplored topic.

An Examination Of The Relationship Between Perceived Leadership Behaviors, Perceived Team Cohesion And Team Performance, Alvin Miles

Dissertations, Theses and Capstone Projects (Full IR Collection)

In an effort to help explain more of the variance in team performance, studies examining the effects of leadership upon team performance have included a limited number of contexts (Antonakis, Avolio and Sivasubramaniam, 2003; Tejada, Scandura and Pillai, 2001). This study is the first to empirically examine the relationship of leadership styles to team cohesion, and team cohesion to team performance utilizing the nine-factor version of the full range of leadership theory (transformational leadership, transactional leadership, and no leadership typologies) in the context of professional sports. Further, it empirically measures the perceptions of official members of the sports league ecosystem …

Collaboration Among Nonprofit Organizations: Factors That Affect Contribution To Education In Egypt, Magdy M. Amin

Student Scholarship

Education represents a critical component of development and poverty reduction for countries. In Egypt the low standard of education have resulted in several partners that collaborate with the government to support and reform education. Nonprofit organizations are among those partners who are working in collaboration with local associations at remote and rural areas to support education. The purpose of this study is to examine the factors that affect collaboration among nonprofits in their contribution to education reform. Our findings may allow nonprofit organizations to discover their potentialities and find a system of collaboration that increase the impact of their contribution …

Tapping The Power Of Complex Adaptive Systems (Cas): What Influence Can Informal Interactions Have On Cas And The Resultant Innovation-Change Process?, Shabazz A. Rah-Khem

Student Scholarship

Complex adaptive systems provide essential insights about the existence of interactive relationships within an organization, their roles, and how these influential relationships can substantially affect change in formal systems. An array of elements can influence these relationships that develop between managers, employees, and union representatives, creating the landscape of a complex adaptive system. This study identifies three distinct elements of interactive situational moments that, when present, influence the complex adaptive system to stimulate the innovation–change process. In this brief paper we explore these elements, identified as degrees of connectivity, through qualitative study of a company with a unionized labor workforce …

Does Who We Are Influence What We Say? The Impact Of Organizational Identity On Responses To Ethical Issues, Amy J. Guerber

Graduate Theses and Dissertations

Business organizations frequently face ethical issues which may lead stakeholders to question the competence or integrity of organizational actors. In such cases, the way the organization communicates with its stakeholders can play a critical role in preserving or restoring organizational reputation, financial performance, and trust. Thus, understanding factors that influence organizational communication in the wake of ethical issues is important. Previous research has focused on the impact of situational characteristics on organizational responses and stakeholder reactions to those responses but has not explored the role that organizational characteristics play in shaping firms' responses to ethical issues.

The current study seeks …

Strategic Planning Tool Development Using Portfolio Decision Analysis, Luis B. Vargas Rojas

Graduate Theses and Dissertations

A portfolio decision analysis strategic planning tool was developed for the Facilities Management Office at the University of Arkansas. The tool provides information to support budget allocation decisions based on their Strategic Planning Project List, project attributes (e.g, seat utilization, scheduling preferences, and sustainability rank), and budget constraints. The projects are evaluated using multiobjective decision analysis. We introduce dynamic value functions, which vary the range of the value measures based on the planning horizon, to evaluate the projects). We determine facilities portfolios based on the project values and constraints using Linear Programming. In addition, insightful reports are generated, which provide …

Nepali Corporate Culture Of Giving: Investigating Practices Of Corporate Social Responsibility, Taylor Knoop

Independent Study Project (ISP) Collection

The purpose of this research is to explore corporate Nepal’s definition of corporate social responsibility (CSR), how these definitions influence corporations’ activities and the motivation and rationale behind giving. Multiple factors are impacting the practice of CSR, such the historical influence, personality of industry sector, post-conflict recovery efforts, and trust and transparency in giving. However, corporations’ definition of CSR contradicts the type and level of activities they engage in. The rhetoric is often stronger than the action undertaken, although there is slight trend towards a more incorporated social responsible business model, particularly in the financial and tourism industries. The primary …

Curbing Corporate Inversions: A Study Of National And International Efforts To Establish Corporate Tax Equity, Scott Novak

Independent Study Project (ISP) Collection

In recent years, the number of U.S. companies trying to merge with a foreign company and thereby reincorporate themselves in countries with a lower corporate tax rate – a practice known as corporate inversion – has skyrocketed. The public outcry in 2014 against corporate inversions led the U.S. Treasury to release a series of new anti-inversion regulations, and more policy changes are in the process of being debated. At the same time as this national discussion on the harmful effects corporate inversions have on the U.S. tax base is progressing, the Organization for Economic Cooperation and Development (OECD) is in …

El Caso De Madygraf (Ex-Donnelley): Una Exploración De La Tensión Entre La Legalidad Y La Legitimidad De Las Empresas Recuperadas En Argentina / The Case Of Madygraf (Ex-Donnelley): An Exploration Of The Tension Between The Legality And The Legitimacy Of Recovered Businesses In Argentina, Maggie Joyce

Independent Study Project (ISP) Collection

In December 2001, Argentina declared the largest economic debt default in history. Following the default, Argentina’s economy spiraled into depression and a severe economic crisis plagued the country. Unemployment skyrocketed, dollar shortages continued, and many businesses closed under financial pressures. As private business and large corporations alike shut their doors indefinitely, oftentimes under the auspices of fraudulent bankruptcies, freshly unemployed workers across the country reclaimed their right to work by occupying their workplaces and eventually putting them back into production. These businesses now under worker control are part of the empresas recuperadas, or recovered businesses, phenomenon. The fight for existence …

La Educación Y El Lucro No Se Mezclan: Un Examen De Las Políticas Y Las Consecuencias De Los Colegios Particulares Subvencionados En Chile / Education And Profits Don't Mix : A Review Of Policies And The Consequences Of Subsidized Private Schools In Chile, Sophie Sharps

Independent Study Project (ISP) Collection

With the arrival of the dictatorship of Augusto Pinochet in Chile (lasting from 1973-1990) came the implementation of a neoliberal economic model based on tenants such as privatization, deregulation, growth of a free market economy, and a passive government to uphold the private sector. This economic model manifested itself through structural reforms that distinctly changed the function of all institutions, including the educational system. Due to a series of changes in laws and ideology, a new educational sector (referred to as “particular subvencionado”) arose, and has only strengthened and augmented since the end of the dictatorship. In this sector, individuals, …

Managing Warehouse Utilization: An Analysis Of Key Warehouse Resources, Vitaly Brazhkin

Graduate Theses and Dissertations

The warehousing industry is extremely important to businesses and the economy as a whole, and while there is a great deal of literature exploring individual operations within warehouses, such as warehouse layout and design, order picking, etc., there is very little literature exploring warehouse operations from a systems approach.

This study uses the Theory of Constraints (TOC) to develop a focused resource management approach to increasing warehouse capacity and throughput, and thus overall warehouse performance, in an environment of limited warehouse resources. While TOC was originally developed for reducing operational bottlenecks in manufacturing, it has allowed companies in other industries, …

A Model For Meeting And Event Venues To Implement Green Practices, Justine Clewer

UNLV Theses, Dissertations, Professional Papers, and Capstones

In 2007 green meetings were ranked as the third most anticipated trend by Event Solutions magazine’s survey of 1,350 event professionals, however by 2011 it was an emerging trend (Goldblatt, 2012). Today, meeting and event planners are increasingly including clauses in their contracts with venues pertaining to green practices, and are willing to look elsewhere if a venue does not agree to partake in the green initiatives. For venues the failure to “go green” can mean a substantial loss of revenue. Nonetheless, many businesses are hesitant to engage in green (sustainable) practices, because they are not properly educated on the …

A Study Of Airbnb As A Potential Competitor Of The Hotel Industry, Quynh Nguyen

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of the study is to examine Airbnb as a possible competitor of the hotel industry using Peteraf and Bergen’s broad-based competitor identification tool. Unlike existing empirical research on the subject, the study takes a qualitative approach to answer the research question. The results of the study assist hotel operators in determining the competitiveness of Airbnb and the need for a business response to the service.

Gender Differences In Narcissism: A Meta-Analytic Review, Emily Grijalva, Daniel A. Newman, Louis Tay, M. Brent Donnellan, Peter D. Harms, Richard W. Robins, Taiyi Yan

P. D. Harms Publications

Despite the widely held belief that men are more narcissistic than women, there has been no systematic review to establish the magnitude, variability across measures and settings, and stability over time of this gender difference. Drawing on the biosocial approach to social role theory, a meta-analysis performed for Study 1 found that men tended to be more narcissistic than women (d = .26; k = 355 studies; N = 470,846). This gender difference remained stable in U.S. college student cohorts over time (from 1990 to 2013) and across different age groups. Study 1 also investigated gender differences in three …

The Differentiation And Integration Of Information Technologies: Three Empirical Studies On `Bring Your Own Devices', Zachary R. Steelman

Graduate Theses and Dissertations

This dissertation examines how the management and configuration of organizational IT portfolios enhance organizations and their employees. Specifically, the theory of the differentiation and integration of information technologies is developed with in-depth examinations of "Bring-Your-Own-Device" (BYOD) policies. Four data collections are utilized: survey vignettes, case studies, agent-based simulations, and a questionnaire survey. Each essay uses a mixed-method approach providing insights into the selection, development, and management of ITs across individual and organizational levels.

Essay 1 explores the impact of BYOD on employees' performance, job satisfaction, and work-life conflicts. The results indicate that IT integration improves performance and job satisfaction, and …