Business Commons^™

What To Do Amid Disruption? Ethical Climate And Trust As Determinants Of Virtual Team Member Effort, Kenneth Mullane

2017

Although the effects of ethical climate and trust on individual behavior have been investigated within organizations, understanding how this relationship unfolds within virtual teams has been largely overlooked. In response to this gap, I use social exchange theory to integrate research on ethical climate and trust to develop a model of individual virtual team member effort. Specifically, when virtual teams experience an event that disrupts existing work procedures and workflow, this can negatively affect levels of trust between teammates and jeopardize member contributions to the team. I argue that virtual team member perceptions of a caring (i.e., other-focused) ethical climate …

How Organizational Turbulence Shapes The Broker Vision Advantage, Jesse Fagan

Theses and Dissertations--Management

Research on social networks has established that those who bridge the gaps between dense social groups (i.e. structural holes) are granted a “vision advantage” compared to those who are embedded in dense groups. A common explanation for the advantage is that bridging a structural hole provides the broker with access to diverse information. What is less clear is how this process performs when the organizational context is turbulent. I propose that in a turbulent organizational context, when the organization is experiencing dramatic changes, employees benefit less from building a repertoire of diverse information and instead benefit more from adopting socially …

The Lack Of African American Women Ceos In Corporate America: A Qualitative Phenomenological Study, Rosalind D. Sawyer

Walden Dissertations and Doctoral Studies

While the number of African American women filling executive level positions in Fortune 500 companies in America has improved, there is still a need for significant improvements in increasing their access to corporate chief executive officer (CEO) positions. African American women occupy only 11.7% of the board seats, and their representation as CEOs has steadily declined. Throughout the history of Fortune 500 companies, there have been only 14 African American men with CEO titles. As of January 2017, there are no African American women CEOs. The purpose of this phenomenological study was to examine the lived experiences and perceptions of …

Comparing The Effectiveness Of Masters-Prepared And Non-Masters-Prepared Nurse Leaders, Subha Narasimha Chari

Walden Dissertations and Doctoral Studies

The complex nature of healthcare requires nurse leaders to be skilled in professional practice, communication, teamwork, and problem solving to improve staff satisfaction and patient outcomes. The American Association of Colleges of Nursing and Institute of Medicine promotes graduate education for nurse leaders to enhance the delivery of quality care to the nation's diverse patient populations. Guided by the diffusion of innovation theory, this project explored the differences in nursing care hours, staff turnover, nurse quality indicators, as well as leadership characteristics on units lead by masters-prepared and non-masters-prepared nurses. Forty-eight nurse leaders completed the impact of graduate education among …

Project Risk Management Strategies For It Project Managers, John Stephen Cabral

Walden Dissertations and Doctoral Studies

Utilizing information technology (IT) to enable new organizational capabilities to achieve near-term objectives and long-term sustainability is a top priority for many business leaders seeking to maintain or increase market share. However, organizational leaders face significant challenges to their strategy execution because the percentage of challenged IT projects has remained relatively static for decades. The purpose of this qualitative case study was to explore risk management strategies used by 7 purposely selected IT project managers (PMs) from a pharmaceutical company located in the northeastern United States who have effectively managed IT project performance by using risk management strategies, leading to …

Strategies To Retain Revenue Management Analysts In The U.S. Airline Industry, Curtis Raynard Williams

Walden Dissertations and Doctoral Studies

The voluntary turnover of revenue management analysts in the U.S. airline industry is an issue, compelling revenue management leaders to implement retention strategies that successfully reduce employee turnover. The purpose of this qualitative single case study was to explore strategies revenue management leaders used within the last 15 years to retain revenue management analysts. The conceptual framework that grounded this study was Maertz's 8 motivational forces of job attachment and voluntary turnover. The targeted population was comprised of revenue management leaders at an airline in Dallas, Texas who had demonstrated successful strategies to reduce employee turnover. Using criterion-based sampling, 4 …

Understanding Financial Value Of Cloud-Based Business Applications: A Phenomenological Study, Victor Arthur Arthur

Walden Dissertations and Doctoral Studies

An understanding of opportunities and challenges in cloud computing is needed to better manage technology costs and create financial value. The purposes of this transcendental phenomenological study were to understand the lived experiences of minority business owners who operated business applications in the cloud and to explore how these experiences created financial value for businesses despite security challenges. Historically, minority business owners have experienced high rates of business failures and could benefit from information to help them manage business costs in order to position their businesses to grow and succeed. Modigliani-Miller's theorem on capital structure and Brealey and Young's concept …

Exploring General Career Barriers And Self-Constructed Career Impediments Of Minority Women Managers And Leaders, Octavia A. Harris

Walden Dissertations and Doctoral Studies

In 2016, the U.S. Census Bureau indicated only 39.1% of women occupied management and leadership occupations. The absence of women in leadership roles minimizes career aspirations, reduces the benefits of gender diversity, and lowers growth opportunities for women. The purpose of this interpretive hermeneutical phenomenological study was to unveil the lived experiences of a sample of minority women managers and leaders in the finance and insurance sector in Central Florida who encountered general career barriers and self-imposed career impediments that hindered them from advancing. The conceptual framework that guided this study was the social cognitive career theory coupled with the …

A Survey Comparison Of Virtual And In Situ Leadership Competencies, Christopher Wesley Wells

Walden Dissertations and Doctoral Studies

Leaders support many workplace configurations that do not rely on the collocation of leaders and followers and may exhibit different interaction competencies with employees. There was limited understanding about these leadership competencies required in virtual work environments. The purpose of this nonexperimental study was to examine the relationship between the percentages of time spent weekly as a virtual leader (IV) and 6 leadership competencies (DVs), such as a leader's vision and values. The theoretical framework was based on Sandstrom and Smith's legacy leadership model. Study participants were randomly selected from LinkedIn.com forums (N = 93). Data were collected using the …

The Visual And Performing Arts In The Technical Communication Classroom: Reinforcing The University's Internal Community Literacy Via Service-Learning, Richard L. Ward

Dissertations, Master's Theses and Master's Reports

This report details a class taught that was an exploration into the value of STEAM or science, technology, engineering, arts, and mathematics within the confines of Technical Communication as it applies to the business and industry of theatre. It was an experiment in service learning as it could be tied into the Arts via differing technai, as described by John Wild in “Plato’s Theory of Texnh a Phenomenological Interpretation,” demonstrating a necessity for Arts as they pertain to STEM-centric universities. This report discusses a section of Technical and Professional Communication taught at Michigan technological University that consisted of twenty-five students …

Are “Chippers” For The Chop? An Investigation Into How Independent Fast Food Outlets Are Managed., David Mccarthy

Theses

This research investigates and explores the quick service segment (Fast Food) of the Irish Foodservice Industry, with a particular focus on how independent owners of Fast Food outlets manage their business. This growing sector of the Irish Foodservice market is experiencing dramatic changes, in terms of their “food offer”, the legislation governing the industry and the level of increasing competition within the market. As a result of year on year growth and increasing consumer trends towards fast casual dining, this sector of the market is attractive to the plethora of both international and national food franchises who are seeking further …

Nigerian Oil And Gas Industry Content Development Act’S Perceived Performance Impact, Olakunle Thomas Ayoola

International Journal of Applied Management and Technology

Petroleum-producing companies in Nigeria were forced to increase spending on Nigerian-sourced materials and services from $8 billion to $13 billion since 2010, due to the Nigerian Oil and Gas Industry Content Development Act that was implemented in 2010 to support local firms and improve the companies’ performance. There is sparse research on how the act affected the companies’ performance. This descriptive correlational study addressed the gap in the literature. Survey data from 372 employees of the five major petroleum-producing companies in Nigeria was analyzed. The study results indicated that the act had a positive effect on the employees’ internal competence …

Mantras Ambulance Services, Inc. Case 1: A Seller-Side Business Valuation Case, J. R. Jones, P. D. Hutchison, Amy Foshee Holmes

School of Business Faculty Research

“Guess what mom, I’m pregnant!” Marie Wade’s youngest daughter, Kelley, shared the good news that her mom was going to be a grandmother for the second time! Marie was very happy for her daughter, but at the same time, she felt a pang of guilt and reflected on her inability to spend more time with her children and grandchildren. As her business had grown over the years, she found it required more and more of her time on a daily basis.

Marie thought to herself that it was 2017, where had all the time gone. All her children were grown, …

Psychological Safety: A Meta‐Analytic Review And Extension, M. Lance Frazier, Stav Fainshmidt, Ryan L. Klinger, Amir Pezeshkan, Veselina Vracheva

Management Faculty Publications

Although psychological safety research has flourished in recent years, and despite the empirical support for the important role of psychological safety in the workplace, several critical questions remain. In order to address these questions, we aggregate theoretical and empirical works, and draw on 136 independent samples representing over 22,000 individuals and nearly 5,000 groups, to conduct a comprehensivemeta-analysis on the antecedents and outcomes of psychological safety. We not only present the nomological network of psychological safety but also extend this research in 4 important ways. First, we compare effect sizes to determine the relative effectiveness of antecedents to psychological safety. …

Senior Leaders Create It: A Supportive Environment, The Missing Link To Effective Leadership Development, Dartanian Warr

Student Scholarship

Senior leaders from the C-suite to directors are looking for the next generation of leaders ready to lead their organizations into the 21st century. They invest billions in the professional development of this next generation only to lament in board meetings about the dearth of talent. There is research that leadership competencies can be taught but what is learned is soon forgotten once the class or experience has ended (Day, 2001). Human resource professional put policies and procedures in place, yet the learning still seems to ebb. So, what is going on? Some have suggested that the missing element is …

اطار مقترح لتطبيق الموازنة الصفرية لتطوير الاداء المالي (دراسة تحليلية لآراء عينة من دوائر محافظة المثنى ), حيدر عباس عبد

Muthanna Journal of Administrative and Economics Sciences

سعت هذه الدراسة الى بيان مدى الاستفادة من تطبيق نظام الموازنة الصفرية كأحد أدوات الرقابة على الاداء المالي للوحدات الحكومية الخدمية التي تطبق النظام المحاسبي الحكومي في معالجة الازمات المالية التي يمر بها البلد حالياً وذلك من خلال التطبيق على عينة من دوائر محافظة المثنى (جامعة المثنى ,دائرة الصحة , ومديرية التربية). وقد هدفت الدراسة تحديد مدى توفر متطلبات تطبيق الموازنة الصفرية في الوحدات الحكومية وبيان أثر تطبيق الموازنة الصفرية في تحسين الاداء المالي في الوحدات الحكومية عينة البحث تجاه تطبيق الموازنة الصفرية واهميتها ومحاولة وضع اطار مقترح لتطبيق الموازنة الصفرية ، ولتحقيق أهداف الدراسة لقد صمم الباحث استمارة استبانة …

Three Essays In Green Product Development: Co-Opetition, Sustainability, And Regulations, Maryam Hafezi

Theses and Dissertations (Comprehensive)

Pollution, global warming, ozone depletion and the greenhouse effect have brought environmental issues to the fore. As a result, consumers, governments and NGOs have pressured firms to develop green products. Green products are those “that strive to protect or enhance the natural environment by conserving energy and/or resources and reducing or eliminating use of toxic agents, pollution, and waste’’. Pressures from those stakeholders are not the only reasons for firms to become involved in green product development. Other reasons include the opportunities for accessing new markets, enhancing competitive advantages, gaining cost efficiency, and building a better reputation.

This dissertation includes …

Abusive Supervision Detection As Part Of Venture Capital Due Diligence Of Management, David Blum

International Journal of Applied Management and Technology

Abusive supervision (AS) costs U.S. businesses billions of dollars per year in lost productivity, increased absenteeism, and health care costs. To reduce these costs and to enhance the probability of a successful exist, independent venture capitalists (IVCs) need to be aware of the issue of AS among the management team during the due-diligence process. This study addresses a gap in literature related to IVCs being able to detect AS during due-diligence process of the management team. The research question was this: What tools, processes, and methods can IVCs use to detect AS during the due-diligence process of the management team? …

Strategies To Retain Millennial Employees At Full-Service Restaurants, Candace A. Ruiz, Anne Davis

International Journal of Applied Management and Technology

Some supervisors lack effective strategies to retain millennial-generation employees. The purpose of this multicase study was to explore effective strategies to retain culinary-educated millennial employees in a full-service restaurant. Nine millennials and three supervisors from three full-service restaurants in Denver, Colorado, consented to semistructured interviews concerning retention strategies. Herzberg’s two-factor theory served to guide the scope and the data analysis for the multicase study. Ten subcategories emerged from the three themes that aligned with Herzberg’s motivation factors, hygiene factors, and millennial values and attitudes. The 10 subcategories were developed suggesting effective strategies differ by supervisor. Among the 10 subcategories, the …

Three Essays On Capital Structure And Product Market Interactions, Ying Zheng

Theses and Dissertations

Capital structure can have important consequences for firm value. High leverage increases firms’ probability of bankruptcy, and is shown to be the primary cause of financial distress. As suggested by a strand of literature on capital structure and product market interactions, high leverage is costly because financial weakness could induce unfavorable actions by product market participants such as customers and competitors. While the costs of high leverage are well documented in the extant literature, little is known on the factors that influence the costs of high leverage. This dissertation addresses this gap in the literature by examining how the costs …

Case Teaching And Writing, Peter Ward, Brian Hill

Faculty Publications

College students desire a practitioner-focused education. Case teaching and writing provide more meaningful connections with practitioners and the “real” world than traditional lecture classes. Case teaching is a teaching approach using authentic, challenging, organizational scenarios with unstructured problems requiring students to analyze situations, apply principles, and create solutions through a discussion format. Case teaching provides students with the opportunity to work from the higher-order learning levels of Bloom's Taxonomy and encourages them to challenge their existing mental models, experiment with new ideas, become engaged in the learning process, and reach higher levels of learning. Cases can be taught successfully in …

Towards A More Productive Dialogue Between Stakeholder Theory And Strategic Management, Andrew Wicks, Jeffrey S. Harrison

Management Faculty Publications

This chapter highlights some of the tensions and most promising points of convergence between the strategic management and stakeholder theory literatures. We briefly examine the early development of both areas, identifying some of the background assumptions and choices that informed how the fields evolved, and how these factors led the two fields to engage in scholarly pursuits that seldom intersected for a period of years, followed by a renewal of interest among strategists in themes that are central to stakeholder theory. From this discussion, we develop a larger agenda with specific topics as examples of areas that offer promise for …

Strategies For Small And Medium-Sized Enterprises In Geoeconomic Crisis, Hicham Jaroudi

Walden Dissertations and Doctoral Studies

Small and medium-sized enterprises (SMEs) in Lebanon are at risk of failure because of the geoeconomic crisis. The purpose of this single case study was to explore strategies that successful leaders of SMEs use to sustain their businesses during tenuous economic conditions. The target population for the research comprised 6 business leaders of SMEs in Beirut, Lebanon: 3 in the civil security field and 3 in the facilities management field. Kotter's change model theory provided the conceptual framework for this research. Data were gathered from company documents and interviews with SMEs leaders in Beirut. Data were analyzed using Yin's data …

How Multinational Corporations Use Information Technology To Manage Global Operations, Jonathan W. Whitaker, Peter Ekman, Steven M. Thompson

Management Faculty Publications

Despite a generally-acknowledged importance of information technology (IT) in enabling global strategy and a broad understanding of the manner in which IT enhances coordination and reduces cost, few studies have focused precisely on how multinational corporations (MNCs) use IT to facilitate globalization. To address this gap in the literature, we conduct a case study across four large MNCs, and use primary data to develop theoretical propositions on the characteristics of products, processes and customers that impact the ways in which MNCs use IT to manage their global operations.

Surfaces In A Digital Age: Marketing Strategies For Software Startup Company Myra Mirrors, Georgia Norfleet

Honors Theses

This thesis will highlight the strategies and tactics used to promote and launch software startup Myra Mirrors' first consumer product, Myra mini, a luxury home smart mirror. Myra mini is a real product that is currently in the prototyping phase of development and will be launched this summer on the crowd funding site Kickstarter. While the smart home industry has been reported to have incredible potential, it has failed as of yet to reach mass market penetration. The industry has seen a great deal of criticism for producing products that are over priced and difficult to install and sync with …

Effective Stakeholder Management Strategies For Information Technology Projects, Andrew Stephen Williams

Walden Dissertations and Doctoral Studies

Information Technology (IT) projects have become critical to business strategy. However, one major issue is that, historically, IT projects have high failure rates, with scholars asserting that ineffective stakeholder management strategies were a major factor for project failure. The purpose of this multiple case study was to explore strategies IT executives use for managing IT project stakeholders by exploring the experiences of 2 CIOs and 4 IT directors in two multinational companies, based in Switzerland. Stakeholder theory was the conceptual framework for this study. Data were collected through semistructured interviews and company documentation, and analyzed using Yin's 5-step data analysis …

Exploring The Impact Of Shared Leadership Styles And Nonprofit Performance, Will Brown

Walden Dissertations and Doctoral Studies

Empirical data have not adequately revealed current methods of nonprofit leadership in a way that reflects shared leadership in the nonprofit sector leaving nonprofit organizations (NPOs) at a disadvantage in relation to understanding and describing leadership effectiveness. Using a conceptual framework that incorporated organizational theory, shared leadership theory, path goal theory, transformational theory, leader member exchange, and fund development theory, this mini ethnographic study was conducted to explore the effect of leadership styles in shared leadership situations and the impact of matched and unmatched leadership styles on NPO funding performance. With the use of purposeful sampling to conduct the study, …

Racial Microaggressions, Faculty Motivation, And Job Satisfaction In Southeastern Universities, Saundra Elizabeth Carr

Walden Dissertations and Doctoral Studies

For racial minority faculty, racism is associated with adverse outcomes, including poor job satisfaction and less motivation, which may lead faculty to leave the teaching profession. It is unknown what relationships, if any, exist among perceived racial microaggression, job satisfaction, and employee motivation among African American (AA) faculty and other faculty of color in colleges and universities in the southeastern United States. Critical race theory provided a framework to investigate the relationship of perceived racial microaggressions toward AA faculty and other faculty of color with motivation and job satisfaction. This study involved a correlational design using multiple linear regressions to …

Exploring Strategies For Early Identification Of Risks In Information Technology Projects, Nina Michele Mack-Cain

Walden Dissertations and Doctoral Studies

Project managers must ensure risk management and business justification for their projects. Approximately, 53% of IT projects failed due to project managers not identifying risks early in the projects' lifecycle. The purpose of this single case study was to explore strategies IT project managers utilize to identify risks early in the project's lifecycle. The study population consisted of 5 lead IT project managers from a telecom company located in the Midwest region of the United States who had managed IT projects. The conceptual framework that grounded this study was the general systems theory. The data collection process involved semistructured interviews, …

Leadership Strategies For Managing Change In The Nigerian Banking Industry, Jude Ememe

Walden Dissertations and Doctoral Studies

The Nigerian banking system is experiencing changes brought about by globalization. Operating in a changing business environment requires that bank leaders evolve strategies to manage and adapt to change. There are direct and indirect costs associated when banks are unable to adapt to change such as bank closures, and loss of economic and business opportunities. The purpose of this phenomenological study was to explore the lived experiences of Nigerian bank leaders regarding strategies they used to manage change in the banking industry. The conceptual framework was based on transformational leadership theory and change management theory. Data were collected from document …