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Full-Text Articles in Business

Disruptive Innovation Within The Legal Services Ecosystem, Donald G. Billings, Douglas G. Campbell Jan 2020

Disruptive Innovation Within The Legal Services Ecosystem, Donald G. Billings, Douglas G. Campbell

International Journal of Applied Management and Technology

Many law firms have done little to address the opportunities and threats presented by potentially disruptive technology (DT), such as artificial intelligence (AI) and machine learning (ML). The purpose of this multiple case study was to explore strategies that some law firm leaders use to address the potentially detrimental influences of DT on their organizations. The systems approach to management was employed as the conceptual framework. Data were collected from 6 participants at 2 international law firms with offices in California, using semi-structured interviews and organizational artifacts. Data were analyzed using inductive and deductive coding and thematic analysis, resulting in …


Dental Practice Success Vol. 6 No. 4, American Dental Association, Publishing Division Jan 2020

Dental Practice Success Vol. 6 No. 4, American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.


Dental Practice Success Special Issue: Design Innovation Awards (January 2020), American Dental Association, Publishing Division Jan 2020

Dental Practice Success Special Issue: Design Innovation Awards (January 2020), American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.


340b Program Utilization In Rural Us Clinics, William Finley, Heather M. Kruel Jan 2020

340b Program Utilization In Rural Us Clinics, William Finley, Heather M. Kruel

Theses, Dissertations and Capstones

Introduction: The 340B program was an effective strategy in reaching more potential patients, providing more comprehensive services, and limiting the gap between affordability and healthcare. The uninsured and underprivileged often are unable to receive medications at the high market price due to the financial situation they face and inflation. The 340B program seeked to mend this issue to help the public and healthcare organizations. The main purpose of this research was to search and evaluate if the 340B program lived up to its purpose of decreasing the cost of medications in rural based clinics.

Methodology: The research strategy developed …


Instant Replay In The National Football League, Jacob K. Tingle, M. Armenteros Jan 2020

Instant Replay In The National Football League, Jacob K. Tingle, M. Armenteros

School of Business Faculty Research

In this chapter the introduction of the Instant Replay video system in the National Football League (NFL) is analysed. The league started experimenting with video technology in 1986, which means it’s had more than 30 years of experience with a system similar to that approved by IFAB and FIFA in 2016. Although these are different sports, in this work the advent of technology and the evolution in NFL Instant Replay rules can be a roadmap in football. The role of the referee and the communication between coaches, referees, and TV now being discussed in football, has a long trajectory in …


The Market Success Of Corporate Spin-Offs: Do Ceo External Directorships, Age, And Their Interactions Matter?, Orhan Volkan Ozbek Jan 2020

The Market Success Of Corporate Spin-Offs: Do Ceo External Directorships, Age, And Their Interactions Matter?, Orhan Volkan Ozbek

School of Business Faculty Research

Corporate spin-offs have been a major “preferred” restructuring technique in the previous couple decades in the U.S. This corporate transaction aims to create value for both divesting firm and its subsidiary. This study examines an understudied interaction of CEO external directorships and age (as well as their direct effects) in the strategy literature on the change in market valuation of spun-off subsidiaries. By drawing our cases from the SDC Platinum database, we identified 138 completed corporate U.S. spin-offs that took place between 2000 and 2014. Our empirical analysis indicates that the number of CEO external directorships as well as having …


United Or Divided? Antecedents Of Board Cohesiveness In International Joint Ventures, Rene Olie, Elko Klijn, Hugo V. Leenders Jan 2020

United Or Divided? Antecedents Of Board Cohesiveness In International Joint Ventures, Rene Olie, Elko Klijn, Hugo V. Leenders

Management Faculty Publications

We combine board process research with the literature on international joint ventures (IJVs) by investigating the antecedents of cohesiveness of IJV boards of directors. Even though that corporate governance scholars have frequently emphasized the crucial role of cohesiveness for board effectiveness, cohesiveness has received limited research attention. We investigate the determinants of board cohesiveness by specifically focusing on an understudied organizational form, namely the IJV. IJVs are formed by two or more independent parent organizations originating from geographically dispersed home countries with disparate cultural backgrounds. We argue that the inherent features related to the international and partner-specific context of these …


Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan Jan 2020

Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan

International Journal of Aviation, Aeronautics, and Aerospace

The current slot allocation mechanism in Brazil, based on the International Air Transport Association (IATA) rules, and its supplementary local regulation The National Civil Aviation Agency (ANAC), displays a few issues and limitations (e.g. slot misuse, allocation inefficiencies). Such issues are particularly present in the case of busy airports that works near their maximum capacity for major parts of the day. This inefficiency problem is generated because of the complexity of slot allocation added to the limited decision support available for the Brazilian system. This study focuses on the implementation of an optimal slot model, based on IATA regulations with …


Shipbuilding Supply Chain Framework And Digital Transformation: A Project Portfolios Risk Evaluation, Rafael Diaz, Katherine Smith, Rafael Landaeta, Antonio Padovano Jan 2020

Shipbuilding Supply Chain Framework And Digital Transformation: A Project Portfolios Risk Evaluation, Rafael Diaz, Katherine Smith, Rafael Landaeta, Antonio Padovano

VMASC Publications

Program portfolio managers in digital transformation programs have a need for knowledge that can guide decisions related to the alignment of program investments with the sustainability and strategic objectives of the organization. The purpose of this research is to illustrate the utility of a framework capable of clarifying the cost-benefit tradeoffs stemming from assessing digitalization program investment risks in the military shipbuilding sector. Our approach uses Artificial Neural Network to quantify benefits and risks per project while employing scenario analysis to quantify the effects of operational constraints. A Monte Carlo model is used to generate data samples that support the …


Ideological Presuppositions In Media Coverage Of Corporation Tax Policy In The Uk And Ireland: A Critical Discourse Analysis, Ciara Graham, Brendan K. O'Rourke Jan 2020

Ideological Presuppositions In Media Coverage Of Corporation Tax Policy In The Uk And Ireland: A Critical Discourse Analysis, Ciara Graham, Brendan K. O'Rourke

Conference papers

The focus of this paper is to understand how the crisis of tax avoidance strategies is discursively treated, by looking at the representation of corporation tax in two mediated public discourses in the UK and Ireland. Specifically, it examines the coverage of two prominent, agenda-setting morning radio programmes: BBC’s Radio 4 ‘Today’ programme and RTE’s ‘Morning Ireland’. It does so by performing a Critical Discourse Analysis of the coverage of tax controversies of two high-profile global corporations, Google and Apple Inc, in order to demonstrate the embeddedness of ideology within mediated public discourses of the subject. Both of the tax …


Stakeholder Theory At The Crossroads, Jay B. Barney, Jeffrey S. Harrison Jan 2020

Stakeholder Theory At The Crossroads, Jay B. Barney, Jeffrey S. Harrison

Management Faculty Publications

The stakeholder perspective has provided a rich forum for a variety of debates at the intersection of business and society. Scholars gathered for two consecutive years, first in North American, and then in Europe, to discuss the major issues surrounding what has come to be known as stakeholder theory, to attempt to find common ground, and to uncover areas in need of further inquiry. Those meetings led to a list of “tensions” and a call for papers for this special issue to help address them. In this article we introduce the resulting articles and provide some brief commentary on their …


London Calling: A Semester In The World's Sporting Capital, Jacob K. Tingle, Callum Squires, Randall J. Griffiths Jan 2020

London Calling: A Semester In The World's Sporting Capital, Jacob K. Tingle, Callum Squires, Randall J. Griffiths

School of Business Faculty Research

This case follows four American college students from a small, Liberal Arts institution during a semester-long, faculty-led study abroad trip to London, England. The case presents the experiences of these students as they integrate into London society. Mainly viewed through the lens of sport, the students encounter many differences to their preconceived notion of how sports work, providing an obvious platform for discussion and comparison of how sport is organized in different parts of the world. Specifically, the case offers students the opportunity to learn about new sports they may not have encountered before, evaluate the U.S. system of sport …


México, The Americas, And Spain Perspectives And Ib Education Innovations: ¿Hacia Dónde Vamos?, Robert F. Scherer, Andres Suarez-Domit Jan 2020

México, The Americas, And Spain Perspectives And Ib Education Innovations: ¿Hacia Dónde Vamos?, Robert F. Scherer, Andres Suarez-Domit

School of Business Faculty Research

No abstract provided.


Exploring Referee Abuse Through The Lens Of The Collegiate Rugby Coach, B. L. Jacobs, Jacob K. Tingle, B. D. Oja, M. A. Smith Jan 2020

Exploring Referee Abuse Through The Lens Of The Collegiate Rugby Coach, B. L. Jacobs, Jacob K. Tingle, B. D. Oja, M. A. Smith

School of Business Faculty Research

Referees are valuable contributors to the legitimacy of a sporting contest. Despite this, abuse in sport has become a growing concern and is regularly noted as an obstacle with which referees must contend. Continued abuses have been associated with referee discontinuation and have been noted as a detrimental influence in the recruitment and retention of referees. Sporting organizations, coaches, and players all feel the impact when there is an inadequate supply of referees. Coaches have been noted as a primary perpetrator of referee abuse; thus, in this study, the authors utilize a phenomenological approach to explore perceptions of referee abuse …


Instant Replay In The National Basketball Association, Jacob K. Tingle Jan 2020

Instant Replay In The National Basketball Association, Jacob K. Tingle

School of Business Faculty Research

In this chapter the use of instant replay in the National Basketball Association (NBA) is described. After detailing the historical evolution of replay in the NBA, the chapter explores the impact of legal and illegal gambling on the expanded use of replay, followed by a section on media perceptions, an explanation of real or perceived bias amongst NBA referees, and concludes with a description of the NBA Replay Center. Similar to the National Football League, the NBA has utilized some form of replay technology for multiple decades, and how the league approaches the use of video technology to train and …


A Conceptual Replication Of The Unified Model Of Information Security Policy Compliance, Diana K. Young, D. Carpenter, A. Mcleod Jan 2020

A Conceptual Replication Of The Unified Model Of Information Security Policy Compliance, Diana K. Young, D. Carpenter, A. Mcleod

School of Business Faculty Research

Conceptual replications offer robust tests of theory by subjecting the relational notions of a scientific model to evaluation using alternate instruments, treatments, and subject pools. This study performs a conceptual replication of Moody, Siponen, and Pahnila’s 2018 empirical analysis that integrated elements of eleven theoretical models to produce the unified model of information security policy compliance (UMISPC). This replication employed a substantially more parsimonious instrument, using modestly revised treatment scenarios targeted toward a U.S. audience of 218 IT professionals as opposed to the Finnish graduate students used in the original study. Our results indicate that UMISPC is robust across variations …


"Advocate To Donate" How To Market An Environmental Nonprofit, Brianne Estrada Jan 2020

"Advocate To Donate" How To Market An Environmental Nonprofit, Brianne Estrada

Whittier Scholars Program

This paper is about my journey as a marketing intern at Alturas Wildlife sanctuary in Costa Rica, an exotic wildlife rehabilitation animals, and sanctuary to house permanent animal residents where I stayed for thirty days to help come up with ways to push them to market themselves better. While I was there, I conducted interviews with volunteers and other interns that were there for veterinary research to discuss their interest in the sanctuary. I observed and noted a lot of actions that were done on the premise. I studied the sanctuary's mission and watched it in action as they rehabilitated …


Best Practices For New Online Management Education Instructors To Overcome Resistance To Online Teaching: New Insights, Lorianne D. Mitchell Jan 2020

Best Practices For New Online Management Education Instructors To Overcome Resistance To Online Teaching: New Insights, Lorianne D. Mitchell

ETSU Faculty Works

Enrollment in online courses has increased rapidly in the last two decades, and exponentially in the last few years (Seaman, Allen, & Allen, 2018) as part of an e-revolution, especially in business schools (Kumar, Kumar, Palvia, & Verma, 2019), in which access to and use of information technology has become widespread. Instructors are one of the most important variables in online teaching as they function as the source of content for, and facilitators of, the online course. Some faculty, however, are ambivalent about teaching online for a variety of reasons (Mitchell, Parlamis, & Claiborne, 2015), and this ambivalence can be …


Awareness, Empathy, And Intention: Creating Constructive + Responsive Structures Of Diversity, Equity, And Inclusion, Safa Arshadullah Jan 2020

Awareness, Empathy, And Intention: Creating Constructive + Responsive Structures Of Diversity, Equity, And Inclusion, Safa Arshadullah

Scripps Senior Theses

Diversity, equity, and inclusion (DE&I) are three concepts widely understood as integral to positive organizational development. In a capitalist world, these notions are purposefully ignored or superficially discussed for financial and social gain. Prioritizing empathy, compassion, equity, and inclusion as worthwhile endeavours resist those tokenizing and disingenuous systems. This thesis explores the current perfunctory treatment of DE&I in organizations and examines how to incorporate intentional and human-centered values into organizational culture through intersectional thinking, applied empathy, and organizational storytelling. Recognizing lived experiences and personal narratives as equally valuable to quantitative data, this study entrusts both the individual and the organization …


Four Practices For Achieving An Effective Work Force- By Using Coaching, Mentoring, Empowerment, And Motivational Tools Scm Leaders Can Attract, Retain, And Develop Their Multi-Generational Staffs, Peter E. O'Reilly Jan 2020

Four Practices For Achieving An Effective Work Force- By Using Coaching, Mentoring, Empowerment, And Motivational Tools Scm Leaders Can Attract, Retain, And Develop Their Multi-Generational Staffs, Peter E. O'Reilly

Publications

Presentation Learning Objectives:

  • Implement best practices immediately associated with attracting, retaining, and motivating multi-generational folks for greater results in a SCM organization.
  • Distinguish the differences and benefits from employing both coaching and mentoring methods in a multi-generational work force for higher SCM productivity.
  • Evaluate and utilize numerous motivational tools to address the different ways each of the four multi-generational can best be motivated.


Developing Ei: Leadership Journeys In Emotional Intelligence, Erin Bric Jan 2020

Developing Ei: Leadership Journeys In Emotional Intelligence, Erin Bric

Theses and Dissertations

Emotional intelligence (EI) has been deemed a critical competency for leaders in today's world. However, there is little information to help OD practitioners, leaders, and organizations understand how leaders can develop these skills in ways that meaningfully and positively impact their teams and organizations. This study examined the journeys of senior leaders as they developed their emotional intelligence. The study addressed two research questions: how leaders perceive they have developed their emotional intelligence throughout their lifetimes and how leaders are continuing to develop their emotional intelligence in their lives and careers. Key themes emerged out of leader interviews and were …


1990-2020 University Administrative Regulations (Uar), Morehead State University. Office Of The Provost. Jan 2020

1990-2020 University Administrative Regulations (Uar), Morehead State University. Office Of The Provost.

Faculty Senate Records

The University Administrative Regulations (UAR) of Morehead State University from 1990 to 2020 that was kept in the Office of the Provost in three-ring binders prior to 2021.


Identification And Ranking Of The Marketing Mix Of Services In The Banking Industry, Using Dematel, Reza Mohammadkazemi Dr., Saeed Kardar Dr., Mahnaz Pouriz Ms. Jan 2020

Identification And Ranking Of The Marketing Mix Of Services In The Banking Industry, Using Dematel, Reza Mohammadkazemi Dr., Saeed Kardar Dr., Mahnaz Pouriz Ms.

AMTP Proceedings 2020

In the current competitive market, identifying the major factors affecting the behavior of customers considered very important. Every organization needs to know, investing on which factor results in higher efficiency. Banks face a complex world of competition thus; they need to identify these factors. These factors differ from the factors in manufacturing industry. Therefore, banks need to understand their own marketing mix factors and identify the most important ones. As a result, in this research after a literature review, the factors identified and then by using DEMATEL, a ranking has done and the most important factor introduced. According to the …


Strategic Plan: Amazon, Olivia J. Flamand, Aaron Wisher, Shannon Riley Jan 2020

Strategic Plan: Amazon, Olivia J. Flamand, Aaron Wisher, Shannon Riley

Undergraduate Theses, Professional Papers, and Capstone Artifacts

No abstract provided.


What Works Where?, Edmond Davis Jan 2020

What Works Where?, Edmond Davis

Williams Honors College, Honors Research Projects

For this project my goal is to examine the management styles of three workplace environments and the relationships those styles create between the employees and their managers. I will endeavor to explore areas that can be improved from the management perspective of the work force so that employees will have more input in their workplace setting. The environments that this project will look into are the office setting, retail setting, and labor setting. Information for this project was collected via questionnaires that I constructed. There were two surveys distributed for this project. One survey was for employees and the others …


A Business Plan For The Fitzgerald Institute, Elaine M. King, Matthew G. Deibel, Matthew J. Bulgrin, Alex Skeen, Stephanie N. Kieke Jan 2020

A Business Plan For The Fitzgerald Institute, Elaine M. King, Matthew G. Deibel, Matthew J. Bulgrin, Alex Skeen, Stephanie N. Kieke

Williams Honors College, Honors Research Projects

This piece seeks to develop a business strategy for the University of Akron's Fitzgerald Institute for Entrepreneurship. The recommendations given were developed utilizing research on entrepreneurial education and the desires of students at the university.


Training And Development: Communication And The Multigenerational Workplace, Michael G. Strawser Jan 2020

Training And Development: Communication And The Multigenerational Workplace, Michael G. Strawser

Journal of Communication Pedagogy

Communication practitioners, especially those who facilitate training and development workshops, should focus on generational differences as a subset of their communication training efforts. This article positions the multigenerational workplace and generational differences as a relevant topic for communication trainers and provides cursory information related to different generations. Ultimately, 10 best practices to address generational differences in business contexts are discussed.


Green Cities And Waste Management: The Restaurant Industry, Minoo Tehrani, Lawrence Fulton, Bryan Schmutz Jan 2020

Green Cities And Waste Management: The Restaurant Industry, Minoo Tehrani, Lawrence Fulton, Bryan Schmutz

Business Faculty Publications

“Green Cities” are cities with the ultimate goal of achieving a net zero-carbon footprint in energy, transportation, architecture, and the activity cost chain of businesses. These cities define the future of our planet by emphasizing the efficient use of resources and the well-being of communities. This study focuses on “Green Cities” and the restaurant industry. It examines the beliefs of restaurant owners/managers on the positive impact of sustainability practices on financial situation, reputation, and attraction of customers, and the relationship between such beliefs and the extent of engagement in sustainability practices. The research also explores whether declaring a city “Green” …


Diversification As A Strategy: A Research-Based Plan To Cultivate New Audiences At The Richmond Symphony, James A. Perkins Jr, C Keith Claassen, Frank G. Weber, Verona D. Wilborn Jan 2020

Diversification As A Strategy: A Research-Based Plan To Cultivate New Audiences At The Richmond Symphony, James A. Perkins Jr, C Keith Claassen, Frank G. Weber, Verona D. Wilborn

Doctor of Education Capstones

Building a more inclusive audience is not a far-fetched idea; system diversification by its very nature is a performance strategy, not a performance goal. Changing audience demographics requires well laid out plans, achievable goals, effective processes, and a total organizational commitment to diversification. This report was created to provide perspectives that inform executive leaders in arts organizations who plan to attract diverse audiences. It highlights nine research-based recommendations for audience diversification. Our report is unique in that it layers four approaches that, if used simultaneously, have the potential to both increase the likelihood of success and decrease the amount of …


“Untact”: A New Customer Service Strategy In The Digital Age, Sang M. Lee, Donhee Lee Jan 2020

“Untact”: A New Customer Service Strategy In The Digital Age, Sang M. Lee, Donhee Lee

Department of Management: Faculty Publications

The Industry 4.0 era has brought a shift in consumers’ purchasing behaviors from traditional retailing to online and/or mobile channels, triggered by advanced digital technologies and an easy access to the global market. Smart digital devices and advanced technologies have enabled “untact” service, facilitating customer encounters without a face-to-face contact with employees. This study presents the concept of untact service based on a review of the literature on technology-enabled customer encounters with service providers and analysis of several real-world cases. The results indicate that untact services are becoming widespread in various areas of daily life, such as ordering food at …