Business Commons^™

The Ballard Center, Danica Nusink, Alyssa Clark

Marriott Student Review

What social problem keeps you up at night? When you watch the news, what do you wish you could change? If you were to change one thing about the world, what would it be? Do you know where to start? The Ballard Center is BYU’s center for social impact, and it aims to help students learn how to solve social problems.

Editors Letter, Marianna Richardson

Marriott Student Review

No abstract provided.

Full Issue: Unscripted (Volume 3, Issue 3), Marianna Richardson

Marriott Student Review

No abstract provided.

2020-03-05 Faculty Resolution, Morehead State University. Faculty Senate.

Faculty Senate Records

Resolution on the efficiencies of faculty performance reporting and the promotion of the reputation of MSU through faculty scholarly and creative activities submitted on March 5, 2020.

2020-03-05 Grant Implementation Ad Hoc Committee, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate establishment of a Ad Hoc Committee on Grant Implementation submitted on March 5, 2020.

2020-03-05 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes from March 5, 2020.

2020-03-05 Faculty Senate Newsletter, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate newsletter from March 5, 2020.

2020-03-05 First Year Seminar Committee Membership, Morehead State University. Faculty Senate.

Faculty Senate Records

First Year Seminar Committee organizational structure statement and purpose submitted on March 5, 2020.

Airport Operations Delays And Possible Mitigation Through Electric Taxi Systems, David S. Cross Ph.D., Ed.D., Mark Scharf Ph.D., Kristine M. Kiernan Ph.D.

National Training Aircraft Symposium (NTAS)

Airline departures, not including private aircraft, increased from 25,143 in 2000 to 36,722 in 2017. More passengers necessitate more aircraft and more flights. With more aircraft at terminals, ground delays, based on current airport design, will continue to increase. Systems that allow for reduced aircraft time on the ground will improve airline economics and airport operations, in addition, will reduce airline delays both for departure and arrival at the gate. The purpose of this qualitative research study was to explore the efficacy, from ramp controllers’ perspectives, of equipping airliners with an electric taxi system. Prototype electric taxi systems have shown …

Under Pressure: Decision Making In Aircraft Maintenance And The Role Of Gender, Stephanie Douglas Ph.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

In aircraft maintenance, leaders are under near-constant pressure to maintain airworthiness. Every minute an aircraft cannot fly due to maintenance represents financial waste. Decisions are therefore made in a relatively quick fashion. A leader evaluates the situation, identifies a course of action and then communicates this message to a team of technicians. However, gender influences regarding leaders’ decisions can influence team members’ perceptions of those decisions.

The study will measure decision making methods of leaders in aircraft maintenance and the perceptions of the technicians. It informs how gender influences decision making from both the leader and follower perspective. The expected …

Outsourcing Aircraft Maintenance And Related Safety Implications, Rajee Olaganathan Ph.D., Mark Miller Ed.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

The U.S aviation industry faced severe financial losses after the 9/11 incident. The financial loss that occurred between 2000 and 2009 in the U.S. alone was $54 billion dollars. One of the operational strategies adopted by air carriers to overcome this hurdle was to outsource aircraft maintenance. Initially, this was accomplished in both home and off-shore locations. Unionized labor relations in the US ultimately forced these organizations to outsource to non-unionized labor sources in foreign countries. However, due to the upsurge in accidents and incidents that resulting from maintenance failures, the concept of outsourcing maintenance became a subject of debate …

Revisiting Cost Index - The Challenge Of Calculating A Precise Figure For Brazilian Airliners, Joaquim Pedro De Albuquerque D'Orey, Guilherme Amaral Da Silveira

National Training Aircraft Symposium (NTAS)

Within numerous possibilities, Cost Index (CI) is the tool that can provide economic speeds and deliver the lowest cost for a given flight. Cost Index is a highly volatile number that shifts its optimum value in several different circumstances. Through the analysis of the Brazilian regulation, operation and infrastructure reality, this paper reviews several influencers that can interfere with the optimum CI value for a specific flight, aiming for maximum precision and economy. A structured questionnaire was submitted to pilots from four of the biggest Brazilian airliners operating under part 121. The purpose of this questionnaire was to investigate whether …

The Universality Of Communication: Preparing The Next Generation Of Aviation Professionals, Patti J. Clark Ph.D., Doreen M. Mcgunagle Ph.D., Laura Zizka Ph.D.

National Training Aircraft Symposium (NTAS)

Current aviation college programs aim to prepare the next generation of aviation professionals to meet the needs of the ever-increasing global demand for air travel. Previous literature has identified gaps in competencies that employers noted in young graduates. This study attempts to narrow that gap by focusing on the curriculum of the top 20 aviation programs in the U.S. to compare the curriculum to the skills employers cited to assess whether the courses offered in the current programs reflect the actual needs of the aviation workplace. From a survey of Aerospace and Defense (A&D) employers, ten skills were cited: Team …

The Impact Of An International Aviation Leadership Development Program On Organizational Effectiveness, Stephanie Douglas Ph.D., Daisha M. Merritt Ph.D., Robin Roberts D.Mgt.

National Training Aircraft Symposium (NTAS)

Leadership development is critical for organizational progress. Leaders who are strong in operations and talent management maximization are a strength to organizational effectiveness (Andenoro et al., 2015). An organization's leadership performance can be a differentiator in competitive advantages for the firm and used to leverage employee productivity (Gentry et al., 2014; Kark, 2011, Van Velsor et al., 2010). There is an urge for more of an emphasis on developing systemic leadership, observing the importance of looking at not only development of the individual leader but also the collective leadership capacity among all employees to address the increasing complexities and needs …

Adversity: Its Affect On The Resilience Of Female Pilots, Linda M. Pittenger D.Mgt., Stephanie Douglas Ph.D.

National Training Aircraft Symposium (NTAS)

Women are one of the solutions to alleviating the pending pilot shortage. Becoming a pilot needs to appeal to women. Resilience plays an important role in determining whether women in male-dominated career fields will pursue or abandon their careers. The pilot profession is dominated by masculine beliefs, values and perceptions creating an organizational culture adverse and challenging to women.

The study objective was to explore the influence of adversity on female pilots and its effect on resiliency. In our sample of 1,499 female pilots, we found lower resiliency levels as compared to a general U.S. sample. Additionally, statistically significant differences …

Examining Uas Employment Expectations And Requirements, Brent A. Terwilliger Ph.D., Ryan J. Wallace Ed.D., Matthew P. Earnhardt Ph.D.

National Training Aircraft Symposium (NTAS)

Unmanned aircraft system (UAS) technology is radically changing how organizations, such as government agencies, non-profit corporations, and companies, apply aviation resources. Unmanned aviation is supporting improved efficiency, expanded capability, and heightened reliability through an increasing number of uses relating to: a) research and development and training-education, b) event filming, c) industrial, utility, and environmental projects, d) real estate, e) construction activities, f) agricultural, g) press and media, and h) state/local emergency services. The increasing application, and subsequent operational growth, is occurring in response to maturing technology, refined operational management and permissibility, innovative concept development, demonstrated capability, enhanced supportability, and the …

Leadership In Extremis: Authentic Leadership In Recreational Scuba Instructors, Geoffrey E. Sutton

Doctor of Management

In the aftermath of the 9/11 attacks, the operational environment was chaotic and uncertain. Effective leadership in these circumstances was internally centered and values-based, rather than externally centered and rule-based. Theorists named this leadership style authentic leadership. Research into leadership in dangerous circumstances revealed that effective in extremis leaders display authentic leadership. Dangerous circumstances include not only military combat and traditional occupations such as law enforcement and firefighting, but also dangerous sports such as parachuting and mountain climbing. This investigation extended the existing research to a different dangerous sport, scuba diving. Data collection consisted of a single stage cross-sectional survey …

Integrate A Conflict Resolution Session Into The Freshman Engineering Problem Solving Course To Improve Students’ Ability To Solve Interpersonal Team Conflicts, Xinyu Zhang, Jeremy G. Roberts

Faculty & Staff Scholarship

The project-based freshman engineering course entitled “Engineering Problem Solving I” in the Fundamentals of Engineering Program (FEP) at West Virginia University (WVU) requires students to work in teams to complete engineering design projects. Many students are lacking in their team dynamics, particularly in handling inter-team conflicts, which can seriously hinder their learning and future coping with conflict. When a conflict happened within a team, students hesitated to enforce their team charters, which defines the project parameters and the team’s standard of conduct. Some students avoided confronting the difficult team members, some waited for the instructor to handle the issues for …

Comparative Analysis And Best Practices Of Experiential Marketing, A Look Into Sensory Marketing, Cameron J. Bielat

Experience Industry Management

As the experiential marketing industry has begun to take precedent over prior marketing methods, organizations are learning to capitalize on customer immersion and relationship development, done so through sensory marketing. This review works to evaluate and measure multiple large experiential conferences within their respective industries. The purpose of this study is to examine the sensory-activating marketing practices, also known as sensory-marketing activations, present within the emerging experiential marketing industry, with a highlight on the best practices within major organizational conferences. Within this study there is a detailed instrument that is used as a guideline to evaluate key experiential marketing tactics. …

Does An Information Technology Investment Contribute To Company Performance: A Further Examination Of The Productivity Paradox, Marc D. Sollosy, Ricky J. Weible

Management Faculty Research

This article continues the discussion examining IT’s contribution on firm performance. Byrnjolfsson (1993) identified what is known as the “productivity paradox” and posited a number of reasons for it. Carr (2003) added fuel by suggesting IT is ubiquitous and provides no significant firm advantage. This study does identify that industry type and size matters. Utilizing the position of CIO, or similar, as a proxy for IT emphasis, the study finds that non-IT intensive organizations, with annual sales less than $101million do achieve performance advantages over firms without an IT emphasis. The implication being that the debate is far from over.

Staff Matters: Employee Rights And The Whistleblower’S Protection Act, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

Staff Matters column on employee rights and the Whistleblower Protection Act.

J Mich Dent Assoc March 2020

The Journal of the Michigan Dental Association

The 75th anniversary of the transformative public health initiative, community water fluoridation, is commemorated in this issue. Originating in Grand Rapids in 1945, its profound impact is explored, emphasizing ongoing celebrations and the imperative of continued advocacy for future generations. The response to the Fling water crisis illustrates colleagues' efforts to restore trust in community water. The publication encompasses insights into the evidence-based dentistry search process and its practical implementation, while offering valuable departmental articles including Dentistry and the Law, Human Resource/Staff Management guidance, and essential updates in News-You-Need.

Three Views For Explaining And Resolving The Recruitment And Retention Challenges Of The Explosive Ordnance Disposal (Eod) Career Field, John A. Johnson

Theses and Dissertations

Retention among the Air Force Explosive Ordnance Disposal (EOD) career field has been a concern since the start of the war on terror. Now, as recruiting quotas are not being met, that concern is growing for senior leaders. In the coming years, retention and recruitment will be of the utmost importance to ensure full mission capability. This research analyzes two streams of data, 15 years of manpower information and the results of a survey administered to first-term Airmen, to identify the variables that have the greatest impact on turnover. An additional dataset, personnel data from more than 2,000 EOD candidates, …

Insight-Driven Sales Management, Hesham O. Dinana

Faculty Book Chapters

In the new VUCA (Volatile, Uncertain, Complex and Ambiguous) world that we live in, there are new rules that will reshape many of the components of sales management, from prospecting, to lead qualification, to closing and relationship management. This chapter will explore the impact of technology, data proliferation, and omni-channel customer touch points on how organizations will manage their sales process and the sales teams in the integrated online and offline worlds (O2O sales). The digital-age consumer and the digital-age sales team will have different communication needs and tools that need to be addressed by sales leaders to ensure their …

A Comparison Of Sbir Investment Methods: Afwerx Vs Legacy, Evan A. Gist

Theses and Dissertations

The AFWERX Open Topic (AOT) program uses funding from the United States Air Force’s (USAF) Small Business Innovation and Research (SBIR) budget to adapt commercial technology to USAF needs. The AOT approach to small business investment is markedly different from that of legacy SBIR investment methods. This research is a comparison of processes and outcomes for AOT and legacy SBIR. The first axis of comparison is on commercialization rates. Applying a legacy definition of commercialization on a sample of AOT contracts, we found AOT’s commercialization to be 37% (compared to an 8.8% for legacy SBIR). We caveat this finding by …

Changes In Decision-Making Authority When Chaebol Firms Grow: From The Perspective Of Non-Family Managers, Changhwan Kim

Dissertations and Theses Collection (Open Access)

What changes do non-family managers in large family firms such as chaebols (Korean conglomerates) observe in their decision-making authority when their organizations grow? The intuitive expectation is that non-family managers' decision-making authority will grow in conjunction with the successful expansion of the business and growth of the firm.

Based on 45 in-depth semistructured interviews with non-family managers from a wide range of chaebol firms, this study analyzes how non-family managers perceive the change in their decision-making authority and the cause of this change.

The findings indicate that respondents perceive that their decision-making authority does not increase with the growth of …

Implementing The Malcolm Baldrige Process For A Financial Institution: An Insiders Perspective, Scott Murray

Electronic Theses, Projects, and Dissertations

The Malcolm Baldrige Framework for Performance Excellence outlines best practices for strategic and operational processes. Enterprises that achieve the award do so not for the award itself – but for the transformation that takes place along the way. Although the fifty-page summaries of Malcolm Baldrige award winning organizations are posted on the National Institute of Science and Technology (NIST) (https://www.nist.gov/baldrige/award-recipients), the process and effort used to create such applications has not been documented. This project documents and provides an internal perspective and lessons learned from the early stages of the Malcolm Baldrige journey for a medium size financial institution. The …

2020-02-27 Agenda Book - Special Meeting & Work Session, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

Agenda booklet for the Board of Regents special called meeting and work session of February 27, 2020.

2020-02-24 Message From The President Regarding New Provost, Morehead State University. Office Of The President.

Faculty Senate Records

Announcement distributed by the Office of the President on the appointment of a new Provost and Vice President of Academic Affairs on February 24, 2020.

Board Of Trustees Minutes, Feb 21 2020, Indiana State University Board Of Trustees

Board of Trustees

No abstract provided.