Business Commons^™

2020-07-14 Message From The Academic Affairs Fall Planning Team, Morehead State University. Academic Affairs Fall Planning Team.

Faculty Senate Records

A message sent by the Academic Affairs Fall Planning Team on the upcoming 2020 fall semester on July 14, 2020.

2020-07-13 Message From The President On International Students, Morehead State University. Office Of The President.

Faculty Senate Records

A message from the President sent July 13, 2020 regarding international students attending classes in the fall semester.

The Growing Importance Of Customer Experience, Cassidy Jones

Marriott Student Review

In order to retain and satisfy customers, the modern business must refine it's customer experience (CX). Good CX occurs when a company focuses on the needs of its customers as individuals, allowing each person to have a positive experience. This dedication to the customer is rewarded through positive reviews and continued success.

A Strategic Plan To Thread Genomics Competencies Into Undergraduate Curriculum, Holly Mathis

Dissertations

Problem: Genomics in undergraduate nursing education has experienced slow adoption in the United States. Various approaches have been proposed but do not address barriers to successful implementation.

Methods: A strategic plan was developed to increase the amount of genetics and genomic content in the curriculum of an undergraduate nursing program. A gap analysis was performed on the curriculum revealing a paucity of content. A SWOT analysis informed the strategic plan, which included a faculty education program using the ANA/ISONG’s Essentials of Genetic and Genomic Nursing: Competencies, Curricula Guidelines and Outcome Indicators (2^nd ed.) (2009) as a foundation.

Results: Faculty …

Business Intelligence Illustrated Using Crime Data As An Instructional Tool, Ruth Robbins

Southwestern Business Administration Journal

In the Management Information Systems classroom, faculty are encouraged to provide a student focused learning environment that focuses on utilizing business and industry practices as tools. Examples should incorporate concepts which students can readily comprehend. With this in mind, the City of Houston Uniform Crime Report Statistics spreadsheet and database data is being utilized in a College of Business MIS program. In this paper, examples will be described which provide illustrations showing how this ever changing Crime Report data provides an instructional landscape that students can readily recognize and which can also be used as a tool that reinforces learning. …

People Analytics And Disruptive Technologies Are Transforming Human Resources Roles, Madhu Bala Sahoo

Southwestern Business Administration Journal

Human Resources Information Systems that collect, store, and analyze people data are beginning to view the role of people analytics and other related technologies favorably as they provide new, timely and objective insights which aid in bringing about a transformational change in the roles of HR. People analytics is thus an excellent platform for HR to achieve its long awaited ‘Strategic Partner’ role. Organizations of all sizes and types are adopting and adapting to people analytics. Several well-known companies have recently demonstrated the benefits of using people analytics for HR functions. However, people analytics is not without roadblocks of unethical …

Applications Of Open Innovation To The Supply Chain System In The Smes, Taeho Park, Tianqin Shi, Ming Zhou, Shu Zhou

Faculty Publications

The close-knitted structure of a supply chain seems to leave no room for the word 'open'. Closeness builds trust, enables information sharing, benefits transportation and more. Somehow, openness started to benefit supply chain management recently, through a trend called 'open innovation'. Based on gathered anecdotes and our interviews of industry professionals, we attempted to present a more complete picture of open innovation in supply chain management, including its potential benefits, major concerns, adoption hurdles, and future solutions. Our findings identified current perceptions of supply chain practitioners on open innovation and major hurdles and difficulties of implementing open innovation in supply …

Millionaire Secrets, Jonathan Chia

Marriott Student Review

Many people want to be rich, but don't know how real millionaires manage to amass wealth. In order to become rich, many people live extremely frugally, actively invest their net worth in a variety of places, and maintain an attitude of carefully planned perseverance in their busy and risk-filled careers. Every person who strives to do these things is on the path to become a millionaire themselves.

Unpopular Opinion: Employees Don't Need Ping Pong Tables To Be Motivated, Katelyn Poulson

Marriott Student Review

Waking up in the morning is difficult. The Sleep Review reported that 57% of Americans hit the snooze button and stay in bed for at least five extra minutes a day. If we struggle to motivate ourselves, how do we even begin to understand how to motivate others? Many businesses have resorted to placing large amounts of money into building fun and interactive break rooms, providing unlimited snacks and drinks, and even offering unlimited vacation days. Read this article to find out why companies should ditch the new, “innovative” way of motivating employees and turn to intrinsic motivators instead.

Toward A Typology Of Social Entrepreneurs: The Interplay Between Passionate Activism And Entrepreneurial Expertise, Michael A. Abebe, Sarah Kimakwa, Tammi C. Redd

Management Faculty Publications

Purpose- This paper contributes to research in social entrepreneurship by introducing a typology that describes four distinct types of social entrepreneurs based on the nature of their lives and career experiences and the scope of their social engagement.

Design/methodology/approach- In order to build a typology of social entrepreneurs, inductive profile analysis and archival research design approaches were used. A large variety of social entrepreneur profiles that are available in prominent social entrepreneurship organizations such as Ashoka Foundation, Echoing Green, Schwab Foundation and Skoll Foundation were examined.

Findings- Using four types of social entrepreneurs from the typology, the …

Examining The Relationships Between Innovation, Quality, Productivity And Customer Satisfaction In Pure Service Companies, Dongjun Rew, Joo Jung, Steve Lovett

Faculty Publications - College of Business

Purpose – This study investigates the relationships between innovation, quality, productivity, and customer satisfaction in pure service companies. Previous studies have shown a negative relationship between quality and productivity in services. However, we argue the two can be positively related when innovation is present.

Design/methodology/approach – We develop and test our hypotheses using the secondary data from the COMPUSTAT, KLD STAT, and the American Customer Satisfaction Index (ACSI). We test our hypotheses using ordinary least squares regression and conduct additional testing using path analysis.

Findings – The findings show that quality and productivity are positively related when innovation is present …

News From The Graduate School - Masters Of Business Administration Summer 2020, Otterbein Office Of Graduate Programs

Graduate School

Newsletter that provides updates from the Graduate School and the MBA Graduate Program.

Dental Practice Success Vol. 7 No. 2, American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.

College Of Business Dean's Report: 2019-2020, Ryan Butt

College of Business Dean’s Reports

No abstract provided.

J Mich Dent Assoc July 2020

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• A cover story, “Infection Control Checklist for Dental Offices” that offers a user-friendly checklist to help dental team members comply with current infection control regulations and guidelines, using the most recently available science- and clinical-based evidence gathered from multiple health professional resources.
• A feature story on “Minimizing Aerosols with Non-Surgical Approaches to Caries Management".
• “Evidence-Based …

Plithogenic Cognitive Maps In Decision Making, Florentin Smarandache, Nivetha Martin

Branch Mathematics and Statistics Faculty and Staff Publications

Plithogenic sets introduced by Smarandache (2018) have disclosed new research vistas and this paper introduces the novel concept of plithogenic cognitive maps (PCM) and its applications in decision making. The new approach of defining instantaneous state neutrosophic vector with the confinement of indeterminacy to (0,1] is proposed to quantify the degree of indeterminacy. The resultant vector is obtained by applying instantaneous state vector through the connection matrix together with plithogenic operators comprising the contradiction degrees. The connection matrix is represented as fuzzy matrix and neutrosophic matrix and the resultant vector is determined by applying plithogenic fuzzy operators and plithogenic neutrosophic …

Project Foresight: A Ten-Year Retrospective, Paul J. Speaker, Max M. Houck

Faculty & Staff Scholarship

Project FORESIGHT is a business-guided self-evaluation of forensic science laboratories across the globe. The participating laboratories represent metro, regional, state, and national agencies. Economics, accounting, finance, and forensic faculty provide assistance, guidance, and analysis. Laboratories participating in Project FORESIGHT have developed standardized definitions for metrics to evaluate work processes, linking financial information to work tasks, and functions. Laboratory managers can then assess resource allocations, efficiencies, and value of services—the mission of Project FORESIGHT is to measure, preserve what works, and change what does not.

The benchmark data for the 2018-2019 performance period includes laboratory submissions for a variety of fiscal …

Cultivating Cooperatives: Benefits And Challenges Of Co-Ops And Recommendations For Maine’S Emerging Aquaculture Industries, Phoebe Walsh

All Theses And Dissertations

Two emerging Maine industries, kelp (Saccharina latissimi and Saccharina angustissima) and Atlantic sea scallop (Placopecten magellanicus) aquaculture, have enormous market, environmental, and social potential but are faced with challenges of small scale and limited operations, inadequate infrastructure, market visibility, and limited expertise. Because many industries, particularly the dairy industry, have benefited from the use of cooperatives (co-ops) to aggregate an extremely perishable product, quickly process and effectively market and distribute, this research explores the cooperative model as a potential tool for the nascent scallop and kelp industries. Aquaculture co-ops are new in Maine. The first, the …

Dental Practice Success Special Issue: Recovery (July 2020), American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.

Content Marketing And The Creation Of A Brand With Voice., Cicero Henrique Alves Teago

Business ETD Collections

This article argues that the future of content marketing is strongly linked to the development of new technologies and how new technological devices influence the way companies engage with consumers. This paper aims to investigate how the development of personal voice assistants opens a new direction for companies to create substantial individualized, informational and engaging content. Content marketing is defined as the development of relevant and consistent brand content to create value among customers. Companies are being influenced by new technologies to conduct distinct formulas of content creation to develop a more engaging and aligned customer and brand relationship. The …

Metacritiques Of Upper Echelons Theory: Verdicts And Recommendations For Future Research, Brett H. Neely Jr., Jeffrey B. Lovelace, Amanda P. Cowen, Nathan J. Hiller

Department of Management: Faculty Publications

After more than 35 years, Hambrick and Mason’s upper echelons theory (UET) stands as one of the most influential perspectives in management research. However, as the literature and its attendant reviews have become more numerous and specialized, discussion of the fundamental conceptual and methodological critiques leveled against research utilizing the UET perspective has grown fragmented. As such, the first aim of the present review is to identify and synthesize a set of common critiques levied against UET research. In doing so, we unpack important nuance within each critique while establishing a common vocabulary to facilitate greater consistency in how these …

R&D Project Portfolio Selection With Multiple Stakeholders, Wenqi Lian

Dissertations and Theses Collection (Open Access)

Research and Development (R&D) is time consuming, expensive and risky; yet product life cycles are shortening and competition is fierce. Therefore, R&D often requires the collaboration and input of multiple stakeholders. This dissertation studies how collaborations involving multiple stakeholders can effectively make R&D project portfolio selection decisions to create the optimal social welfare. The two essays in the dissertation build stylized analytical models to examine R&D project portfolio selection in two different settings, academia and industry respectively. The models explicitly acknowledge the different information, goals and operational decisions of the stakeholders. In the first essay, we study a two-stage funding …

Addressing Barriers To Primary Care Access For Latinos In The U.S.: An Agent-Based Model, Hyunsung Oh, Mai P. Trinh, Cindy Vang, David Becerra

Management Faculty Publications

Objective: Disparities in access to primary health care have led to health disadvantages among Latinos and other non-White racial groups. To better identify and understand which policies are most likely to improve health care for Latinos, we examined differences in access to primary care between Latinos with proficient English language skills and Latinos with limited English proficiency (LEP) and estimated the extent of access to primary care providers (PCPs) among Latinos in the U.S. Method: We used agent-based modeling techniques to estimate the effects of English proficiency, insurance coverage, Latinos with LEP seeking care from English-speaking PCPs, distance to PCP, …

Competition In Upstream Humanitarian Supply Chain: Investigation Of Food Banks, Iana Shaheen

USF Tampa Graduate Theses and Dissertations

Global hunger is not about a shortage of food. Currently, the world generates enough food to sustain every man, woman, and child on the planet. However, in 2018, about 815 million people, or almost 11% of the population, were hungry worldwide (World Hunger Report, 2018). To respond to the problems in ways more adapted to the requirements of people in need, humanitarian organizations (HOs) are dedicated to becoming more effective and efficient (Weiss, 2013). With the boost in the number of people that require humanitarian assistance, the number of HOs is increasing each year. As a result, there is unanimity …

The Effects Of Organic Products On Conventional Products And Retailer Assortment Planning, Zhihao Zhang

Theses and Dissertations

The rapid growth in organic products has posed a major challenge to conventional retailer assortment planning. On the one hand, conventional retailers, driven by the relatively high margins of organic products, have increased organic product offerings. On the other hand, the shelf space for conventional retailers has remained the same, with newly opened stores much smaller in sizes. Therefore, retailers need to carefully manage their conventional product assortments to harvest the benefit of offering and increasing organic product assortments. In order to manage the assortment efficiently, conventional retailers need to understand how organic products would affect their existing products, consumers, …

Clarifying And Measuring The Value Of Human Capital Resources, Donald Hale, Jr.

Theses and Dissertations

The concept of value is central to the strategic human resources (SHRM) and strategic human capital resource literatures (SHCR) because of their grounding in Resource Based Theory (RBT). In order to facilitate a firm’s competitive advantage, both the SHRM and SHCR literatures argue that the practices and people in a firm must work together to generate resources that are valuable, rare, inimitable, and non-substitutable. Value is the first and primary consideration in this logic. Despite the centrality of value in both literatures, prior attempts to identify and measure human capital resource (HCR) value (e.g. utility analysis) have produced mixed results …

Is There A Relationship Between The Gender Of The Ceo And Short-Termism Or Long-Termism?, Kerry Calnan

Doctoral Dissertations (DBA)

Based on a panel of S&P 1500 firms from the period of 2008-2016, we evaluate whether firms managed by female CEOs exhibit the same short-termism or long-termism as firms managed by male CEOs. We evaluate in terms of market based, firm based and investment indicator. Our goal is to better understand if there is a relationship between the gender of the CEO and short-termism or long-termism.

Our results find firms with female CEOs have lower Tobin’s Q, lower ROA, however, they spend more on research and development than firms run by male CEOs.

Project Management: A Natural Career Destination For Military Veterans, Tracey Richardson, James W. Marion Jr, Matthew Earnhardt, Vittal S. Anantatmula

Publications

This quantitative study surveys 595 United States military veterans from all four branches of the military in order to ascertain the degree to which the branches of the military prepare individuals for possible future careers in civilian project management roles. Further, the study compares the relative knowledge of project management technical skill areas, processes and personal competencies. Although all branches provided responses indicating a high degree of familiarity with and preparation for project management roles, some significant differences were observed in responses between military branches.

Outcomes Of Platform Openness In Complementary Markets, Franck Loic Soh Noume

Graduate Theses and Dissertations

Mobile platform ecosystems are hyper-competitive environments. They provide important entrepreneurial opportunities for businesses that develop mobile apps. Platform openness is foundational in mobile platform ecosystems as it enables interactions between complements and platform. Although there are several studies on the impact of platform openness, our understanding of the outcomes of platform openness remains limited. In this dissertation, we examine thoroughly underexplored facets of platform openness as well as understudied outcomes. In the first essay, we investigate the impact of platform openness on incumbent complements’ performance outcomes. We unravel important causal mechanisms related to competition dynamics between new entrants and incumbent …

Auditor Information Spillovers And Company Operating Performance: Evidence From Targeted Auditor Switches, Tyler Kleppe

Graduate Theses and Dissertations

In this study, I examine whether companies realize operational benefits from making “targeted auditor switches” (i.e., engaging a new auditor recently dismissed by a competitor company). While prior work provides evidence consistent with companies perceiving that auditor information spillovers are costly, there is sparse extant evidence as to whether auditors actually do transfer operational information across companies. I find that companies that switch to a competitor’s former auditor realize significant subsequent improvements in operating performance, and I provide evidence that the association between targeted auditor switches and improvements in operating performance varies predictably with several across- and within-market factors. In …