Business Commons^™

Simulation Model To Investigate Flexible Workload Management For Healthcare And Servicescape Environment, Michael Thorwarth, Paul Harper, Amr Arisha

Conference papers

High demand and poor staffing conditions cause avoidable pressure and stress among healthcare personnel which results in burnout symptoms and unplanned absenteeism which are hidden cost drivers. The work environment within an emergency department is commonly arranged in a flexible workload which is highly dynamic and complex for the outside observer. Using detailed simulation modeling within structured modeling methods, a comprehensive model to characterize the nurses' time utilization in such flexible dynamic workload environment was investigated. The results have been used to derive a generalized analytic expression that describes certain settings that lead to an instable queuing system with serious …

2009-12-14 General Education Council Meeting Minutes, Morehead State University. Faculty Senate., General Education Council.

Faculty Senate Records

General Education Council meeting minutes from December 14, 2009.

2009-12-04 Student Media Board Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Student Media Board Meeting Minutes for December 4, 2009.

2009-12-03, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

2009-12-03 General Education Council Meeting Minutes, Morehead State University. Faculty Senate., General Education Council.

Faculty Senate Records

General Education Council meeting minutes from December 3, 2009.

2009-12-03 Faculty Senate Meeting Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes for December 3, 2009.

Effectiveness Of Electronic Transfer Device On Passive Tag Readability, Michael Anthony Montero

Industrial Technology and Packaging

Radio Frequency Identification (RFID) has been around for roughly 40 years, yet the technology has not been widely implemented. Bar codes currently dominate supply chains as the main method for tracking asset, but RFID has the potential to completely remove the need for bar codes. While bar codes need to be individually scanned RFID tagging allows for instantaneous scanning of complete pallet loads. This drastically reduces the amount of time and labor needed to monitor and track assets throughout supply chains. Yet, at this time RFID tagging is unable to be adopted by the majority of manufacturers due to the …

Analysis Of The Effectiveness Of Hughson Nuts’ Marketing Strategies In India And China, Christopher Douglas Angle

Agribusiness

This analysis for this study was undertaken to determine if Hughson Nuts’ Marketing Strategies were effective in India and China. The study was also to assess Hughson Nut’s marketing mix internationally to China and India, to evaluate the marketing mix based on projection and comparisons, to assess potential improvements of the marketing mix, and to determine how Hughson Nuts sales to India and China compared to the rest of states sales. The report represents four techniques that make up the marketing mix; place, price, product, and promotion. The research involved getting data from the California Almond Board and making a …

Feasibility Of Establishing A Vineyard, Caitlin Adams

Agribusiness

The purpose of this project was to determine whether it would be feasible for Cal Poly to expand their vineyard from fifteen acres to eighteen acres. There are four major costs associated when establishing a vineyard: plant, vine, trellis system, and drip system. Two suppliers per major cost with the exception of labor were called to determine the best price. Once the costs were determined, they were entered into an Excel spreadsheet in the initial cost outlay of an Enterprise Budget. It has been concluded that expanding Cal Poly’s vineyard would be feasible. Both the lowest and highest bids of …

Board Level Strategic Decision-Making: Process Characteristics And Context, Bernard C. Bailey

Student Scholarship

How do boards make strategic decisions? Semi-structured interviews with twenty eight directors of small to medium size publicly traded U.S. companies in the high technology sector were conducted in order to gain insights into strategic decision-making at the board level. We identified six characteristics that distinguish two divergent views about strategic decision-making. These characteristics include the role of the board chair, the boardroom climate, the board's shared vision and goals, the board's agency primacy, the board's process for decision closure and the board's level of involvement in the strategic planning process.

Layout And Evaluation Of Clavey Winery Facility, Ron Angold

BioResource and Agricultural Engineering

This senior project discusses the layout design and financial feasibility of constructing a wine facility for Clavey winery. The winery is initially designed to handle 2500 gallons and allows for expansion in the future. The facility features gravity flow which results in increased efficiency. A financial analysis compares having Clavey’s grapes custom crushed by an outside source or having a wine facility to make their wine themselves.

Board Level Strategic Decision-Making: Process Characteristics And Context, Bernard C. Bailey

Student Scholarship

How do boards make strategic decisions? Semi-structured interviews with twenty eight directors of small to medium size publicly traded U.S. companies in the high technology sector were conducted in order to gain insights into strategic decision-making at the board level. We identified six characteristics that distinguish two divergent views about strategic decision-making. These characteristics include the role of the board chair, the boardroom climate, the board's shared vision and goals, the board's agency primacy, the board's process for decision closure and the board's level of involvement in the strategic planning process.

An Economic Development Paradox: The Impact Of Linkages And Synergies Among Local Agents In The Development Of An Emergent Bioscience Cluster And Associated Entrepreneurial Ecosystems, Francisco Montalvo

Student Scholarship

Although bioscience industrial clusters have been widely researched in the last decade, the role of knowledge creation, management, and transfer as driving forces for industrial cluster competitiveness remains unclear. A better appreciation of knowledge creation and retention as determinants of industrial cluster success, and the role of foreign direct investment may be of value to industry decision makers, policy makers, and researchers worldwide. Our research revealed a paradox regarding the intensity of foreign direct investment (FDI) by multinational companies (MNCs) and the limited development of a local entrepreneurial ecosystem in an emergent bioscience cluster. While cluster development seems a logical …

Why They Stay: The Ideal Selves Of Persistent Women Engineers, Kathleen R. Buse

Student Scholarship

Women remain dramatically underrepresented in the engineering profession – and far fewer women than men persist in the field. In the first study of women who stay (vs. stray) from corporate engineering careers, we interviewed 21 long tenured female engineers and a control group of ten women who opted out of the profession after an average decade of employment to generate a grounded theory about their personal and professional “lived lives.” Women constitute only 11% of the U.S. corporate engineering workforce and remain as engineers for shorter periods of time than men. Several studies have described why women leave engineering …

Bridging The Operational Divide: An Information-Processing Model Of Internal Supply Chain Integration, Ana Rosado Feger

All Dissertations

Supply Chain Management, the coordination of upstream and downstream flows of product, services, finances, and information from a source to a customer, has risen in prominence over the past fifteen years. The delivery of a product to the consumer is a complex process requiring action from several independent entities. An individual firm consists of multiple functional departments, each responsible for one aspect of customer service. In the traditional corporate structure of functional silos, there is little communication between Purchasing, Manufacturing, and Logistics, and yet these departments comprise three core supply chain processes of a firm. Ironically, managers report that it …

Creating Sustained Collaborations: Do Rule-Breaking, Rule-Making, And Appreciative Behaviors Foster Member Ownership?, Nonie Brennan

Student Scholarship

Non profit collaboration has long been identified as an effective approach to meeting community needs. It is particularly recognized as a solution to the challenges encountered by non profits during periods of economic duress. This study examines the relationship between the sense of ownership felt by non profit collaborative partners and their intent to sustain collaboration. We posit that three particular behaviors: rule breaking, rule making, and appreciative behavior encourage participants to develop a sense of ownership leading to collaborative sustainability. Our findings indicate that rule breaking and rule making behavior reinforces a sense of collaboration ownership which contributes to …

Driving Reform And Innovation Diffusion In Government: It Takes Guerilla Tactics To Slay A Gorilla, George K. Makiya

Student Scholarship

Key IT and business executives at all twenty six US Federal government departments and agencies were interviewed to assess constraints to Enterprise Architecture Programs congressionally mandated in 1996 to transform bureaucratic political institutions into efficient business enterprises. Results demonstrate the vital role of the individual in reform and innovation diffusion. Past empirical and longitudinal studies in reform and innovation diffusion have been conducted separately. This study synthesizes the twin diffusion phenomena. Our data show that "guerilla" tactics can overcome the "gorilla" forces of dominant culture and rigid institutional frameworks.

Factors Influencing Collaboration Of Western Business Practitioners And Ngos Who Assist Small To Medium Sized Enterprises In Developing Countries: A Qualitative Analysis, William J. Oliver

Student Scholarship

We examined how Western Business Practitioners (WBPs) and Non- Governmental Organizations (NGOs) interact to assist Small and Medium-Sized Enterprises (SMEs) in developing countries. Interviews with North American WBPs, and NGOs in ten developing countries provided the data for the study. Findings suggest that partnership form (on a continuum from transactional to collaborative) has a direct and positive relationship with the extent of complementarity achieved by the actors. Complementarity, recommended as best ensured by management intervention, overcomes partners' geographical, cultural and socio/political differences, reduces power differentials, mitigates distrust and promotes communication. Three elements of complementarity--learning, communication and process--are discussed.

Government Leadership-Business Voice: An Interaction And Mediation Analysis Of Business Environment Reform In Indonesia, Jaime Chua

Student Scholarship

Moving beyond the competing theories on public leadership and citizen voice, the study investigates whether local public executives' influence on reform depends on business voice; and whether leadership or voice is mediated by public-private sector dialogue before either can influence reform. Extending Hirschman's Exit-Voice-Loyalty theory, the conditional effects of leadership and voice are tested to assess if quasi-exit (collusion), association membership, or dissatisfaction with government services moderate reform. Multi-group invariance tests are conducted for each moderating condition to assess if key findings are robust across business firms. Based on structural equation analysis of survey data from over 12,000 small, medium-sized, …

Smaller College Endowments: Exploring The Links Between Personality Characteristics, Risk Perceptions, And Investment Performance, Mimi Lord

Student Scholarship

Research on college and university endowments frequently refers to the inability of smaller endowments to achieve the strong investment results of much larger endowments. Reasons cited are their lack of a professional investment staff and their lack of access to superior money managers. Yet there are many smaller endowments with long-term performance records that rival those of much larger endowments. This qualitative study explores factors that differentiate top-quartile and bottom-quartile endowments in the $100 million to $200 million size over a 10-year period. Findings reveal a number of personality and risk-related factors that distinguish top and bottom performers. They suggest …

Beyond Financial Structures And Operational Standards: Measuring Negotiated Accountability, Michael N. Wolfe

Student Scholarship

Historically, accountability research has focused on operational methodologies and financial structures and disclosures designed to advantageously position, legitimate and heighten the esteem in which the nonprofit organization is held by various stakeholders. Society, however, has become increasingly interested in transparency beyond structural and financial boundaries and is more concerned with emergent forms of accountability. Grounded in recent qualitative research, the present study develops and tests a measurable form of negotiated accountability and the role this type of accountability plays in linking organizational commitment and performance in a nonprofit context. A new second-order negotiated accountability construct consisting of six dimensions is …

What Makes Strategy Making Across The Sales-Marketing Interface More Successful?, Avinash Malshe, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

Extant research on marketing strategy making (MSM) lacks process-based theoretical frameworks that elucidate how marketing strategies are made when sales and marketing functions are involved in the process. Using a grounded theory approach and data collected from (a) 58 depth interviews with sales and marketing professionals and (b) a focus group with 11 marketing professionals, we propose that MSM within the sales-marketing interface is a three-stage, multifaceted process that consists of Groundwork, Transfer and Follow-up stages. Our process-based model explicates the specific activities at each stage that are needed to develop and execute marketing strategies successfully, the sequence in which …

New Color Management Technologies, Ashley Gerson

Graphic Communication

The purpose of this study was to inform people about new color management technologies. These people are consumers and creators within any industry; even though this paper focuses on graphic designers in the graphic communication industry. These technologies will allow consumers to break out of the color management shell. Now, there is no need to rely completely on color management specialists.

This study investigated the advantages of one particular device: the ColorMunki. In order to do this, the ColorMunki was given to graphic designers in San Luis Obispo, California. They were asked to use the ColorMunki for a week and …

The Customer-Responsiveness Of Web-To-Print, Robert Coleman Pringle

Graphic Communication

In a transitioning printing environment, where most of a company’s traditional operations are becoming obsolete, it is expected for all printers to look into adopting digital solutions to service customers more efficiently to keep up with their fast-paced demands. One solution that can provide rapid efficiency is Web-to-Print software, which serves as an online ordering platform for customers. Web-to-Print software not only keeps track of online order specifications for customers but also keeps records of all the transactional information including the most popular products purchased by clients, which can be used as a marketing advantage in tracking the most profitable …

Service Recovery: Trend, Path Model, And Cultural Comparison, Hua-Hung Weng

All Dissertations

This dissertation studies the trend of service recovery practice over the past decade, establishes a service recovery model, and compares the cultural differences using it. Service recovery has been an important topic in service operations, but few studies discuss the changes of recovery practices over time and analyze their differences across countries. This dissertation consists of three essays. The first investigates the service recovery trends by comparing recovery practices in 2008 and in 2000. In 2008, successful recovery was found to have less impact on satisfaction and loyalty, and fair compensation has less chance of successful recovery. The second essay …

Managing The Mission Through Times Of Adversity: What Leads To Reliable Nonprofit Performance?, Kathleen Roche

Student Scholarship

During times of severe economic adversity, nonprofit organizations must carry out their charitable missions to ever-growing and needier constituencies despite endowment erosion, dwindling contributions, reduced staff, and severe funding cuts. The literature tells us little about what nonprofit organizations and managers actually do to survive economic crises. In depth interviews with leaders of a wide range of U.S. nonprofit organizations compared and contrasted crisis management experiences, revealing that, regardless of size and operation tenure, those best situated to emerge from severe and sudden revenue loss had energized, outwardly focused leaders and actively engaged boards, many volunteers, greatly extended hours of …

Post-Decision Surprise: How Bankers Manage The Unexpected, Ronald W. Eastburn

Student Scholarship

The literature is silent about the occurrence and impact of unexpected results of managerial decisions in the financial services industry – a sector whose executives’ decisions have nonetheless “surprised” us unrelentingly in recent years. Building on prior work on High Reliability Organizations and the collective mindfulness that guides them, we sought to generate a grounded theory about why surprise outcomes of bankers’ decisions occur and how executives make sense of them. Semi-structured interviews with 23 high ranking U.S. banking executives yielding over 50 narrative accounts of decisions gone awry revealed that bankers are not skilled in detecting and managing the …

Stakeholder Influence Strategies: Mobilizing For Collaboration, David Graham Hyatt

Student Scholarship

Environmental nongovernmental organizations (ENGOs) increasingly use cross- sector collaborative relationships to influence the behavior of business organizations in support of their mission and interests. Whereas existing stakeholder literature tends to portray ENGO–business relationships as adversarial, with an emphasis on the extent to which an ENGO can influence a firm through power relations or behavioral characteristics, these parties actually rely on collaboration to achieve their mutual goals. From a stakeholder perspective, how do ENGOs that seek collaborative engagement achieve legitimacy with their potential firm partners? Qualitative research involving 14 ENGOs reveals at least three mechanisms: creating corporate engagement units, networks, or …

Defining And Meeting The Demand For Agricultural Machinery In China: A Case Study Of John Deere, Garrett W. Davis

All Graduate Theses and Dissertations, Spring 1920 to Summer 2023

There has been little research conducted regarding the agricultural machinery market in China. However, current data suggest that this demand is dramatically increasing. This dissertation endeavors to generally define the current demand of the agricultural machinery market in China. There has been research conducted on multiple factors of the agricultural machinery market in China, such as land tenure rights, rural migration, government agricultural policies, and others. Through the use of limited quantitative data, market demand is analyzed and defined. By means of a qualitative case study of a successful multinational corporation, Deere & Co., how the demand is being met …

Leadership Assessment: A Tool For Developing Future Hospitality Leaders, Sam Carlton

UNLV Theses, Dissertations, Professional Papers, and Capstones

The purpose of this paper is to identify and confirm important key leadership behaviors and characteristics of successful hotel and hospitality leaders with the intentions of validating key leadership theories and making suggestions for future hotel and hospitality leaders. Two very relevant theories of leadership are explored- Transactional and Transformational. The traits and behaviors contained within the theories are identified and subsequently mapped against past and present hospitality industry leaders. As a result, the paper identifies the critical few traits and behaviors necessary for future leaders to be successful. Finally, a tool has been developed to be used to identify …