Business Commons^™

Essays In The Airline Industry, Mariana Luminita Nicolae

Theses and Dissertations

In 2008, most U.S. airlines implemented checked baggage fee policies to generate additional revenue to help with their financial distress caused by abnormally high fuel prices. Since this time, the fees have provided a steady revenue stream and often are the difference between a profit and a loss. Recently, some literature in the operations management field has postulated that altering consumer behavior in a manner that is beneficial to both the firm and customers is an additional purpose of these fees. In Essay 1, we empirically investigate the airline perspective of this hypothesis by considering the operational impact of airline …

Enabling Greater Access To Home Meal Delivery, Maciek Nowak, Leo Gala, Mike Hewitt

Information Systems and Operations Management: Faculty Publications & Other Works

Non-profit organizations like the Meals on Wheels (MOW) association of America prepare and deliver meals, typically daily, to approximately one million homebound citizens in the United States alone. However, many MOW agencies are facing a steadily increasing number of clients requesting meal service without an increase in resources (either financial or human). One strategy for accommodating these requests is to deliver multiple (frozen) meals at a time and thus make fewer delivers. However, many of the stakeholders (funders, volunteers, meal recipients) value the relationships that are developed by having a client receive daily deliveries from the same volunteer. Further, meal …

Workforce Management In Periodic Delivery Operations, Karen Smilowitz, Maciek Nowak, Tingting Jiang

Information Systems and Operations Management: Faculty Publications & Other Works

Service quality and driver efficiency in the delivery industry may be enhanced by increasing the regularity with which a driver visits the same set of customers. However, effectively managing a workforce of drivers may increase travel distance, a traditional metric of the vehicle routing problem (VRP). This paper evaluates the effect that workforce management has on routing costs, providing insight for managerial decision making. The analysis is presented in the context of the period vehicle routing problem (PVRP), an extension of the VRP with vehicle routes constructed to service customers according to preset visit frequencies over an established period of …

Diffusion Of Csr In Global Business Networks: An Embeddedness Perspective, Valentina Marano

Theses and Dissertations

This dissertation examines the role of firm embeddedness in its global business network, relative to the adoption of Corporate Social Responsibility (CSR) practices. Global business networks refer to the nexus of inter-firm and intra-firm relationships, in which focal actors are engaged. These networks are focal firm specific, span multiple countries and involve different types of economic relationships between the focal actor and its business partners. This study argues that global business networks affect a focal organization's CSR adoption decisions, since they provide access to resources and information and also channel CSR-related institutional influences from the various countries where the focal …

Looking Good By Doing Good: The Antecendents And Consequences Of Stakeholder Attention To Corporate Social Performance, Peter M. Madsen, Zachariah J. Rodgers

Faculty Publications

Stakeholder theory suggests a relationship between corporate social responsibility (CSR) and corporate financial performance (CFP) because certain stakeholders reward certain types of CSR. This argument assumes that stakeholders attend to firms’ CSR activities—an assumption that has yet to be examined. We fill this gap by extending stakeholder theory to the context of stakeholder attention to firm CSR and exploring the antecedents and consequences of stakeholder attention to corporate disaster relief CSR. We test the resulting hypotheses on a sample of public companies that engaged in natural disaster relief efforts, finding that stakeholder attention partially mediated the relationship between disaster relief …

Contextual Support For Innovation In An Australian Financial Services Firm, Agung N. Fahrudi, Denise E. Gengatharen, Yuliani Suseno, Craig Standing

Research outputs 2013

Organizational learning can facilitate innovation and it is affected by internal and external contexts. Leaders can provide internal contextual support for learning to occur in the organization in order to respond to changes in external contexts. However, there are limited studies about how leaders affect innovation in financial services firms. This paper applies Crossan et al.’s (1999) 4I framework to examine the impact of internal and external factors on an organization’s learning process and the extent of its innovation. An on-going case study of a large Australian financial services firm is used to gain insights about contextual support for innovation. …

How Do Excellent Companies Stay Excellent?, Alan R. Brown

Research outputs 2013

Organisations throughout the world adopt business excellence frameworks to guide their business strategy and continuous improvement. Some seek and receive awards which recognise high levels of achievement against the criteria of these frameworks. Even at these levels of performance, organisations face challenges to maintaining high levels of achievement and these are the subject of this paper. Using a sample of Australian Business Excellence Award winners, interviews with key managers provide insights into the challenges which these organisations face in their ongoing quest for excellence. Six key themes emerged: embedding excellence, ensuring it is not onerous, engaging people, providing meaning, driving …

Change And Discomfort In Academia: How Far Should We Stretch In Our Readiness For Change?, Laurie A. Branch

Student Scholarship

Employee attitudes and their effect on successful implementation of organizational changes continue to engross researchers and practitioners alike. In this study, we investigated the significance and nature of discomfort as it affects readiness for change in business school settings. This choice of context is deliberate. There is a strong push for change in business schools to align with market needs and there are high levels of individual and collective efficacy. Our findings indicate discomfort as a mediator explains significantly more variation in readiness than is explained by perceived collective efficacy. Surprisingly, we found that some forms of discomfort such as …

Institutional Factors Influencing The Effectiveness Of Scientist-Physician Partnerships In Biomedical Research, Yunmei Wang

Student Scholarship

Substantial resources invested in biomedical research have generated revolutionary discoveries in medical science. However, it takes on average 17 years to turn about 14% of research findings into changes that benefit patients. Lack of scientist-physician partnership (SPP) is one main reason for the extremely slow translation of science into medical practice. Our previous study identified several institutional and socio-cultural barriers that hinder SPP and slow down knowledge transfer in medicine. However, the relationships among the identified factors, as well as the prevalence of their impacts on scientist-physician partnership and transfer of knowledge are not clear. This study focuses on the …

Managerial And Organizational Factors That Influence A Firm's Safety And Environmental Performance: An Examination Of The Fortune 500 Companies, David Klossner

Student Scholarship

This research seeks to illuminate which managerial and organizational factors lead large corporations to operate in an environmentally conscious manner. We used a blended quantitative approach to test the effects of managerial and organizational factors on a corporation's environmental performance. We used three data sets: (a) firm's actual environmental performance, (b) firm's actual safety performance, and (c) survey from top executives of the Fortune 500 companies. Our data shows that profit seeking positively affects environmental performance; in contrast, a manager's intrinsic values have little effect; and surprisingly a corporation's environmental performance is inversely related to coercive external pressure and risk …

Enhancing Firm Profitability By Improving Director Dynamics, Solange Charas

Student Scholarship

Board performance research focused on individual director's economically-motivated behaviors and outcomes has generated inconsistent and disappointing results. Most research does not consider the board as a team, despite recent calls for a focus on collective board processes and behaviors. As 90% of directors rate their individual performance at very effective but only 30% rate overall board performance at an equivalent level, it is obvious that this gap needs to be addressed. The discrepancy between individual and team performance effectiveness was the focus of this research, based on original data from 182 directors and their assessment of their board's dynamic, team …

Financial Services Innovation: Opportunities For Transformation Through Facial Recognition And Digital Wallet Patents, Debora S. Bartoo

Antioch University Dissertations & Theses

Bringing innovation to the marketplace for new products and services involves creativity, a culture in which change flourishes, and leadership that thrives on transformation and complexity. This study explored the potential for market disruption or change based on innovations involving patents granted to nonfinancial services organizations that could affect financial services, specifically consumer or retail bank products. It involved analyzing documents related to recently granted patents and completing a mixed methods survey integrating the Delphi research technique. This method required multiple iterations of a survey presented to expert panelists or industry thought leaders to attempt to gain consensus ("Consensus", 2011) …

Cause-Related Controversy: An Analysis Of Corporate Sponsor Response To The Susan G. Komen/Planned Parenthood Crisis, Christina Maria Cameron

USF Tampa Graduate Theses and Dissertations

ABSTRACT

This qualitative study advances crisis communication and relationship management application and theory by examining the crisis response strategies used by corporations during a time of crisis involving a nonprofit partner. A qualitative content analysis was performed on the Facebook pages of 57 companies that were corporate partners of Susan G. Komen in early 2012. Nineteen companies responded using their Facebook accounts during two crisis periods studied. The researcher argues that consideration must be given to additional contingent factors beyond those proposed by situational crisis communication theory. Contingent variables related to the corporations' relationship with the charity, including level of …

Measuring Normlessness In The Workplace: A Study Of Organizational Anomie In The Academic Setting, Tayo Glenn Switzer

Antioch University Dissertations & Theses

The dissertation explores leadership and change by examining normlessness in the workplace through a multi-layered study of anomie theory, anomie research in the workplace, and organizational and business management theory. The research validates a quantitative survey designed to measure the level of normlessness experienced by workgroups within an organizational context. The survey reflects a set of six normative aspects that when disrupted produce organizational anomie—a state of normlessness that leads to an increase in worker resistance and a reduction in worker consent. The audience studied in this dissertation is associate professors at a large Midwestern research university. Data were gathered …

النظام المحاسبي الموحد المتخصص ومدى انسجامه مع البيئة المصرفية الدولية, اسعد غني جهاد, اسعد منشد محمد

Muthanna Journal of Administrative and Economics Sciences

تعد المصارف قلب اقتصاد البلد النابض فالنشاط المصرفي له مساهمة كبيرة في ديمومة الحركة الاقتصادية وتعزيز مكانته الاقتصادية من خلال ما تقدمه تلك المصارف من خدمات مصرفيه جمة تساهم في تقوية الاستثمارات وجلب استثمارات جديدة لذا فان مشكله البحث تكمن في عدم تحديث النظام المحاسبي الموحد المتخصص للمصارف ومنذ ثلاث عقود مضت ، لذا فحاول الباحثان تقديم بعض المقترحات لتجديد وتحديث هذا النظام المطبق من خلال الوقوف على الاتجاهات الحديثه التي تتبعها المصارف في تقديم خدماتها المصرفية وقد توصل الباحثان الى ان تحقيق المصارف للتوسع والانتشار من خلال تحرير خدماتها المصرفية والمالية يساعدها في المحافظه على مكانتها المصرفية ومن ثم …

المحددات البيئية لتطبيق مدخل التكلفة المستهدفة وأثرها في استراتيجيات التسعير للشركات الصناعية العراقية, سندس ماجد رضا الجعفري, أنوار عباس هادي الهنداوي, عقيل حمزة الحسناوي

Muthanna Journal of Administrative and Economics Sciences

There is no doubt that the strategy of pricing products occupies a distinguished place in the priorities of the administration and management strategies, as it is a key pointالترجمة من Google للمؤسسات:مجموعة أدوات المترجممترجم مواقع الويبمستكشف السوق العالميةإيقاف الترجمة الفوريةمعلومات عن الترجمة من Googleالجوالالخصوصيةمساعدةإرسال تعليقات

دور الثقافة التنظيمية في تعزيز التشارك المعرفي لدى اعضاء الهيئة التدريسية دراسة تطبيقية في كلية الادارة والاقتصاد, هناء جاسم محمد العسكري

Muthanna Journal of Administrative and Economics Sciences

تركز الدراسة الحالية على متغييرين اساسيين هما الثقافة التنظيمية والتشارك المعرفي مع بيان علاقات الارتباط والاثر فيما بينهم. اعتمدت الدراسة للوصول الى الهدف اعلاه على استمارة استبانة تضمنت الثقافة التنظيمية كمتغير مستقل بابعاده الثلاثة ( الثقة، الصراع الفكري، التوجه الابداعي والميل نحو المخاطرة) والتشارك المعرفي كمتغير معتمد، شملت عينة الدراسة(70) عضو هيئة تدريس في كلية الادارة والاقتصاد وزعت عليهم استمارة الاستبانه وقدتم استرجاع (63) استمارة، وبعد تحليل النتائج، اتضح وجود علاقة ارتباط واثر بين ابعاد الثقافة التنظيمية والتشارك المعرفي، كما اظهرت الدراسة عدم وجود فروق ذات دلالة احصائية في اجابات افراد العينة فيما يتعلق بالتشارك المعرفي تعود الى العمر او …

أثر كلفة النقل في اختيار موقع جامعة دراسة مقارنة لعدد من البدائل في محافظة ذي قار, أحمد كريم جاسم

Muthanna Journal of Administrative and Economics Sciences

يتناول هذا البحث دراسة أثر تكاليف النقل في إختيار موقع جامعة مقترحة في محافظة ذي قار إذ هناك عدد من البدائل تتمثل في 18 قضاء أوناحية ومن خلال إعتماد طريقة مركز الجاذبية في تحديد المواقع ومن خلال الاعتماد على تكاليف النقل للطلاب بالاسعار المحلية من أقضية ونواحي المحافظة بإتجاه الموقع المختار لعدد طلاب الصفوف المنتهية للمرحلة الاعدادية في جميع المدارس الإعدادية داخل حدود المحافظة، وبالإعتماد على المسافة للطرق المعبدة بين أقضية ونواحي المحافظة المختلفة، واجور النقل بالسيارات ممثلة بالباصات الصغيرة والمتوسطة تم ترتيب البدائل من الأقل كلفة بإتجاه الأكثر كلفة، فكانت الناصرية الأقل كلفة للنقل يليها الغراف ثم الشطرة لتكون …

الاستثمار في التعليم ودوره في تحقيق التنمية المستدامة في العراق, نادية خضير كناوي

Muthanna Journal of Administrative and Economics Sciences

أن من أبرز مظاهر التخلف الاقتصادي والاجتماعي هو ضعف الامكانات المادية وانخفاض مستوى الامكانات البشرية الضرورية لإحداث التنمية ، ويعد الاستثمار في التعليم المطلب الرئيس لتحقيق التنمية الاقتصادية والاجتماعية ، وان الاهتمام بتكوين القدرات البشرية عن طريق التعليم والتدريب بهدف اكتسابها المهارات والقدرات اللازمة للمشاركة في العملية التنموية .لذلك فأن للتعليم اهمية في صنع الحضارة وبناء الانسان أذ لابد من ان يحظى قطاع التعليم بإهتمام كبير وان تكون النقلة كبيرة في مسيرة التعليم من حيث وضع اسس انطلاقة النهضة التعليمية بمعطياتها ونتائجها سواء من حيث التوسع النوعي او الكمي او من حيث تفاعل نشاطات مؤسسات التعليم النظامي وغيرالنظامي مع متطلبات …

Le Rôle De La Responsabilité Sociale Des Entreprises Dans La Réalisation De La Performance : Etude Par Questionnaire De La Rse Au Sein De Sonatrach, آسيا هبري

Muthanna Journal of Administrative and Economics Sciences

تشير الدراسة التالية إلى صورة المؤسسة كنتيجة لمختلف التفاعلات الداخلية و الخارجية للأطراف المشاركة في العملية الإنتاجية ، في إطار التطرق لمختلف الأدوار و النتائج التي تمارسها المؤسسة على هده الأطراف و مشاركة كل منها في تحقيق النجاعة في معناها الكلي . ترتكز الدراسة التالية على فرضيات المصالح المشتركة بين المؤسسة و الأطراف المتدخلة في العملية الإنتاجية داخليا و خارجيا بالطريقة التي تجعل كل طرف يحاول إقناع الأطراف الأخرى بوجهة نظره مما يجعل مفهوم المسؤولية الاجتماعية للمؤسسات يتجسد بطريقة عملية يمكن أن تحقق نتائج أكثر ايجابية بالنظر إلى تكاليفها

أثرالانكشاف التجاري على الناتج المحلي الاجمالي في بلدان اسيوية مختارة للمدة (1980-2011), غسان طارق ظاهر

Muthanna Journal of Administrative and Economics Sciences

شهد الاقتصاد العالمي خلال العقود الثلاث الماضية موجه من التحولات والتغيرات الاقتصادية شملت جميع المجالات خاصة الاقتصادية منها، اذ اتجهت دول كثيرة في ظل التوجه الرأسمالي الى سياسة الانفتاح التجاري والانضمام الى منظمة التجارة العالمية وعقد الاتفاقيات التجارية واقامة كارتلات تجارية، ولقد ادى الانفتاح التجاري الى تحسين انتاجية عناصر الإنتاج في بعض الدول واكسبها تحقيق معدلات مرتفعة من النمو الاقتصادي وحققت اغلب الدول ولاسيما منها دول عينة البحث ماليزيا وكوريا الجنوبية واندونيسيا تنمية مستديمة ومستوى معاشي افضل، اذ ان تجربتها الرائدة والجديرة بالتأمل فيها كثير من العبر التي من الممكن أن تأخذ بها الدول النامية عموما والعراق بوجه خاص كأنموذج …

The Danger Of Difference: Tensions In Directors’ View Of Corporate Board Diversity, Kimberly D. Krawiec, John M. Conley, Lissa L. Broome

Faculty Scholarship

This Article describes the results from fifty-seven interviews with corporate directors and a limited number of other persons (including institutional investors, search firm personnel, and the like) regarding their views on corporate board diversity. It highlights numerous tensions in these views. Most directors, for instance, proclaim that diverse boards are good, but very few directors can articulate their reasons for this belief. Some directors have suggested that diverse boards work better than non-diverse boards, but gave relatively few concrete examples of specific instances where a female or minority board member made a special contribution related to that director’s race or …

When The Human Factor Is At The Core Of The Safety Barrier, Maria Chiara Leva, Catalina Bermudez Angel, Emmanuel Plot, Marco Gattuso

Articles

There are situation in the industry where the human actions are the main safety barriers to abnormal or accidental conditions. In order to maximize the reliability of good human and organizational barriers we need to ensure that the action-plans generated are based on a valid risk assessment of the situation to be addressed and informed by a relevant human factor analysis. This implies that the process needs to be participatory in nature, thus involving end user all the way through. In this paper we present a study in which a critical scenario of vessel overpressure was analyzed using a bowtie. …

An Exploration Of The Motivations Behind Committee Membership In Food Networks, Denise O'Leary, Mary Rose Stafford

Conference papers

Food Tourism has been recognised as a fast growing niche area where Ireland can gain competitive advantage. In recognition of the importance of collaboration among diverse stakeholders in the development of food tourism, networks have been identified as essential. This article presents findings from research conducted with three networks and reveals the motivations for committee membership. Data was gathered in 2012 through participant observation and interviews with steering committee members on three food networks using an action research approach.

A framework for examining motivations for collaboration is offered in this article which will contribute to effective network management. Motivations are …

Knowledge Management And Measurement: A Critical Review, Amr Arisha, Mohamed Ragab

Articles

Purpose - Knowledge is the currency of the current economy, a vital organisational asset and a key to creating a sustainable competitive advantage. The consequent interest in Knowledge Management (KM) has spurred an exponential increase in publications covering a broad spectrum of diverse and overlapping research areas. The purpose of this paper is to provide a literature review and categorised analysis of the rapidly growing number of KM publications, and offer a comprehensive reference for new-comers embarking on research in the field with a particular focus on the area of Knowledge Measurement.

Design/methodology/approach - A total of 350 articles published …

Incivility In Academe: What If The Instigator Is A High Performer?, Feruzan Irani Williams, Constance Campbell, Luther T. Denton

Management: Faculty Publications

This analysis of workplace incivility focuses on instigators who are high performers, but have a negative effect on morale. We explore antecedents, manifestations, and consequences associated with these instigators, whom we label “High Performing Instigators.” This qualitative study indicates that HPIs are common in academe and engage in a broad spectrum of uncivil behaviors. The consequences of HPI behavior result in losses for all involved – loss of respect, time, emotional energy, and morale. One important finding is that there seems to be no change in HPI behavior in academe when comparing preand post-tenure status of faculty identified as HPI.

The Fruitcake Capital Of The World, Sara J. Grimes, Michael P. Mcdonald, John Leaptrott

Management: Faculty Publications

Two different fruitcake companies in the same small town are discussed and their widely different strategies are presented. Each of the entrepreneurs began working with a “master baker” as little boys but later followed different paths to develop a successful fruitcake business. A brief history of the fruitcake is offered as evidence that the product has been around for hundreds of years and will likely not go away anytime soon in spite of the ridicule and humor that has surrounded fruitcakes during the past twenty-five years.

Establishing Cognitive Legitimacy In Emerging Organizations: The Role Of Prestige, Cheryl R. Mitteness, Melissa S. Baucus, William I. Norton Jr.

Management: Faculty Publications

Entrepreneurs with venture ideas must establish cognitive legitimacy so they can acquire essential resources needed for survival. We extend the concept of cognitive legitimacy by developing a model through which entrepreneurs in emerging high growth organizations attempt to establish and build cognitive legitimacy. This is based on the composition of their new venture team and advisory board. Novice entrepreneurs can draw on the prestige of their new venture team and advisory board to enhance perceptions of their emerging organization's cognitive legitimacy. Novelty of the venture idea moderates relationships between both new venture team prestige and advisory board prestige and cognitive …

The Governance Schema Of Regional And Rural Public Hospital Nurses: How Relevant Are The Dimensions Of Stewardship Governance And Trust In Management?, Kim Clark

Theses: Doctorates and Masters

This study broadly pertained to the issue of public health sector governance. The field of healthcare governance had been characterised as having challenges of greater intricacy and sensitivity than those found in any other sector (Philippon & Braithwaite, 2008). While increasingly regarded as important to health system performance, governance had, however, been evaluated as poorly understood in conceptual and practical terms and subject to competing ideas regarding its role and challenges (Brinkerhoff & Bossert, 2013). Specifically, the thesis elucidated frontline regional and rural hospital nurses’ cognitive schema of strategic aspects of governance practice of managers in the Western Australian Country …

Power Relationships And Authentic Organisational Learning : Daring To Break The Silence On Meaningful Dialogue In Policing Organisations, Lindsay B. Garratt

Theses: Doctorates and Masters

The 21st century presents great opportunities and threats for business: national and global markets are demanding high performance, innovation, creativity, and flexibility. Public sector organisations are continually asked to do more with less, with equal if not greater efficiency and creativity demands as the private sector. Organisational learning is a concept touted as an important and necessary strategy for organisations to keep pace with the rapid changing global environment that now plays host to opportunities as well as great economic and social volatility. However the reality for many is that they become proficient at the kind of organisational learning that …