Business Commons^™

Facilitating Interagency Collaboration – Creating A Space For Learning In A ‘Wicked’ World., Denise O'Leary, Clare Rigg

Conference papers

Childrens Services Committees (CSC) in Ireland are structures to bring together all agencies involved in childrens services in a region. Their aim is to achieve better co-ordination in service delivery. This paper describes an ongoing programme developed by the authors to facilitate individuals within six working groups within one CSC to examine the effectiveness of their interagency collaboration. The programme entails engagement of participants in two workshops as well as the creation of a space for action learning within monthly working group meetings. Within this space, group members reflect on their collaborative processes and decide on actions to address identified …

Internationalising Family Run Business: Overcoming Conflict, Embracing Cohesion And The Role Of Entrepreneurship, Marty Reilly, Pamela Sharkey Scott

Conference papers

Family run businesses, despite their importance to both local economies and at a broader national level have traditionally received significantly less attention in business research than either Small to Medium Enterprises (SMES) or new venture business start-ups.

The study proposes to examine the internationalisation of family run businesses with a focus on cohesion, leadership and the role of entrepreneurship, both during and directly thereafter the critical interim of expanding operations across international borders.

Proposing a multiple case study methodology, we intend to explore the practicalities of how family run enterprises expand beyond their national borders and embrace wider, international markets. …

Facilitating Successful Failures, Michelle M. Harner, Jamie Marincic Griffin

Faculty Scholarship

Approximately 80,000 businesses fail each year in the United States. This article presents an original empirical study of over 400 business restructuring professionals focused on a critical, arguably contributing factor to these failures—the conduct of boards of directors and management. Anecdotal evidence suggests that management of distressed companies often bury their heads in the sand until it is too late to remedy the companies’ problems, a phenomenon commonly called “ostrich syndrome.” The data confirm this behavior, show a prevalent use of loss framing, and suggest trends consistent with prospect theory. The article draws on these data and behavioral economics to …

Constructing Corporate Capability In Changing Contexts: The Innovation Journey Of Strategic Management Development At Bankwest, Moira Watson

Theses: Doctorates and Masters

This thesis is about an unfolding management development process over time. Interconnections influencing corporate capability are explained and insight provided into the social construction of strategic organisational change. Studies of strategically-focused change don’t generally address the part management development plays in innovation and corporate capability construction. This research thus fills a persistent knowledge gap in the understanding of the way management development is provided within organisations and the value of the process.

This empirical study is in the process research tradition. A longitudinal, in-depth case study of BankWest, an Australian financial services company undergoing significant change between 1997 and 2009, …

Factors That Promote Perceived Usefulness Of And Clinical Outcomes From Sign-Outs At The National University Hospital, Soo-Hoon Lee, Wei-Ping Goh, Dale A. Fisher, Phillip H. Phan

Management Faculty Publications

IMPORTANCE OF THE STUDY. Currently, there is a paucity of evidence in the literature to show that handoff strategies improve the quality of handoff outcomes. Studies that show the usefulness and outcomes obtained from sign-outs may motivate junior clinicians, who have limited time to perform their clinical responsibilities, to support sign-out improvement efforts.

OBJECTIVE. To test a research model that embeds the Technology Acceptance Model and the Theory of Planned Behavior to explore factors that enhance the perceived (a) usefulness of and (b) clinical outcomes from sign-outs among junior medical officers.

DESIGN, SETTING, AND PARTICIPANTS.

A retrospective study was conducted …

A Pilot Study On Nurse-Led Rounds: Preliminary Data On Patient Contact Time, Soo-Hoon Lee, Alice Lee, Siang-Ngim Lim, Mei-Jiao Koh, Benjamin Tan, Phillip H. Phan, Reshma A. Merchant, Aisha Lateef, Dale A. Fisher

Management Faculty Publications

IMPORTANCE OF THE STUDY. Ward rounding has been a historical clinical method of inter-professional collaboration to support inpatient care through the sharing of mental models by exchanging information and discussing plans of care, treatment goals, and discharge plans for the patient. The extant literature reports that rounds are frequently led by doctors with infrequent nurse-physician collaboration and patients’ interactions with doctors during ward rounds tend to be brief.

OBJECTIVE. To explore the effects of nurse-led morning ward rounds on patient contact time.

DESIGN. An ethnographic prospective observational study comparing nurse-led and physician-led rounds. SETTING. A General Medicine ward at the …

Clean Water Grow: Go Or No Go?, Simon Ngawhika, Scott Marshall

Business Faculty Publications and Presentations

The $43 billion US wastewater treatment industry is a landscape in which the high costs of capital construction and the need for economies of scale feature prominently. The US Environmental Protection Agency estimates that between 2004 and 2024, over $200 billion will need to be spent upgrading and expanding America’s wastewater infrastructure.

One significant challenge in maintaining treatment infrastructure is the build-up of struvite. Struvite accumulates inside treatment facility pipe networks, reducing capacity and increasing operating and maintenance costs. But discharging the components of struvite – the nutrients nitrogen and phosphorous – into the environment also has negative consequences. Concentrated …

Drug Supply Chain Security Act Of 2013 And It’S Computer System Implementation, Daryl Jones

EWU Masters Thesis Collection

Since 1987, the federal government and state governments, have tried to combat counterfeit drugs from entering the United States and the states' pharmaceutical supply chain. The latest attempt to prevent counterfeit drugs from entering the state drug supply chain was the California E-Pedigree drug tracing program that was to be implemented by the end of 2017. The California E-Pedigree system uses GS1 PDMS tracing system as its guideline. Since all of the states use paper format pedigree systems, California would have been the first electronic pedigree system in the U.S.

However, on November 27, 2013, the President of the United …

Project Manager Insights: An Analysis Of Career Progression, James W. Marion Jr, Tracey M. Richardson, Matthew P. Earnhardt

Publications

The project manager is key to the success of any project. But the path to becoming a successful project manager is ill defined. In this study, the authors analyzed interview results of 87 project managers’ responses to questions associated with entry into the field, career progression, and advice for the new project manager, seeking to better understand practicing project manager career progression. Qualitative analysis techniques were used to identify recurring themes from the interview summaries. The themes and the resulting conceptual framework provide evidence that supports the development of successful project manager career path. Further, the results suggest individual project …

A Framework For Clarifying The Goal And Implementation Of Iso, Layla M. Al Hameed, Philip J. Dobson, Paul D. Jackson

Research outputs 2014 to 2021

Many organisations are dissatisfied with the outcomes of ISO implementations. This paper proposes that this dissatisfaction is often a consequence of a lack of clarity as to the goal of the implementation and the lack of a clear linkage to the organisational goal over the implementation. The paper proposes that the use of the relatively new tool from the Theory of Constraints –the Strategy and Tactic (S&T) tree can help to provide this linkage and to guide the subsequent implementation. The integration of the S&T Tree and Treacy and Wiersema’s Value Discipline model (1993) is used to focus the original …

The Perceived Personal Characteristics Of Entrepreneurial Leaders, Ling He

Theses: Doctorates and Masters

The concept of entrepreneurial leadership has attracted growing interest from leadership scholars but research is still in an early stage and empirical studies are rare. This thesis explores this new concept in an empirical study of the personal characteristics of entrepreneurial leaders (ELs). The study is underpinned by the “common characteristics” model in which ELs have characteristics of both entrepreneurs and leaders. Semi-structured interviews and a short questionnaire were used to explore business owners’ and corporate managers’ perceptions of the personal characteristics of ELs. Responses were summarised with thematic analysis and descriptive statistics.

The findings show participants perceived EL as …

Investigation Into The Ratio Of Operating And Support Costs To Life-Cycle Costs For Dod Weapon Systems, Gary L. Jones, Edward D. White, Erin T. Ryan, Jonathan D. Ritschel

Faculty Publications

Recent legislation, such as the Weapon Systems Acquisition Reform Act of 2009, requires a renewed emphasis on understanding Operating and Support (O&S) costs. Conventional wisdom within the acquisition community suggests a 70:30 cost ratio with respect to O&S and acquisition of an average weapon system. Using 37 Air Force and Navy programs, the authors estimate the mean overall ratio of O&S costs to acquisition costs to be closer to 55:45, although many weapon systems displayed significant deviation from this 55 percent average. Contributing factors such as life expectancy and acquisition strategy (i.e., new system or modification) affect this variance. Their …

Increasing And Generalizing Self-Efficacy: The Effects Of Adventure Recreation On The Academic Efficacy Of Early Adolescents, Mark A. Widmer, Mat D. Duerden, Stacy T. Taniguchi

Faculty Publications

This quasi-experimental study examined the impact of an adventure recreation program on adolescent participants’ outdoor recreation and academic self-efficacy. The study also explored the transferability of efficacy beliefs across non-related domains. The sample included 262 adolescents, 194 who served as participants in the program and 68 who served as comparisons. The average age for each group was 13.6 years. The intervention, a two-week, theory-based program, involved a variety of outdoor recreation activities. Pre-/post-instruments measured perceived levels of outdoor efficacy and academic efficacy, attitudes, and motivations. Results indicated participants experienced significantly more growth than comparisons on both outdoor and academic measures …

Youth Time Outside: A Comparison Of Time Use Methodologies, Michael B. Edwards, Mat D. Duerden, Robin D. Lizzo, Katherine S. Campbell, Lauren M. Kamper

Faculty Publications

Significant public attention has been given to the perceived lack of youth time spent outside. Diverse approaches make it difficult to develop consensus around youth time-use patterns and guide efforts to get kids outside. The purpose of this study was to compare results of a 7-day time diary used to document adolescent outdoor time with results from other time-use methodologies. Seventh graders (N=43) were selected to complete week-long time-use diaries and recall surveys. Time diary estimates were compared to an online survey, a simulated two-day time diary, and a simulated experience sampling. Results suggested that differences existed between time outside …

Addressing Posttraumatic Stress Among Iraq And Afghanistan Veterans And Significant Others: An Intervention Utilizing Sport And Recreation, Jessie L. Bennett, Neil R. Lundberg, Ramon Zabriskie, Dennis Eggett

Faculty Publications

The purpose of the study was to evaluate the effectiveness of an existing "couples" adaptive sport and recreation program called Higher Ground developed by Sun Valley Adaptive Sports to reduce symptoms of PTSD, facilitate posttraumatic growth, and enhance marital satisfaction for veterans with PTSD and their significant others. The sample consisted of two experimental groups ( Group A five couples, Group B six couples) and a control group (six couples). ANCOVA analysis indicated significant decreases in PTSD symptoms and increases in marital satisfaction among the experimental groups following participation in the recreation program. Findings support the use of recreation programs …

Modelling Risk Management In Banks: Examining Why Banks Fail?, Daniel Onyebuchi Okehi

Walden Dissertations and Doctoral Studies

The persistent bank failures in the Nigerian financial system have been a major concern of the government, depositors, shareholders, and the general public because of the important roles banks play in the economy. The aim of this research was to determine why there have been persistent bank failures in Nigeria and to investigate whether ineffective risk management in banks, coupled with poor corporate governance practices and nonadherence to regulations (independent variables), play a significant role in the banks' performance(dependent variable). The variables were operationalized by taking VaR as the proxy for risk management, having CRO as proxy for ERM , …

Craig R. Scott: Anonymous Agencies, Backstreet Businesses, And Covert Collectives: Rethinking Organizations In The 21st Century, Paul C. Godfrey

Faculty Publications

Organizational scholars have made substantial contributions in understanding organizational life; however, if we deeply examine our knowledge, we’ll find that we know a lot about large, public organizations, be they businesses, civil society, or governmental agencies. We’ve made great strides in understanding the formal, visible organizational world, and our field sports a strong base of stylized facts and even some very generalizable, law-like propositions about these organizational forms. Scott’s book invites us to turn our gaze toward another substantial, and certainly impactful, organizational context: formal or informal organizations that deliberately strive to be invisible.

Influential Leadership In A Diverse Retail Environment: Implications For Reducing Voluntary Employee Turnover, Stuart Jackson

Walden Dissertations and Doctoral Studies

Many investigators have documented the impact of high attrition rates on an organization's ability to deliver its expected results. However, limited information is available regarding the efficacy of a specific bundle of variables, which would support a leader's ability to influence voluntary employee turnover. This quantitative study investigated the effectiveness of a 60-day treatment implemented to address the problem of voluntary employee turnover in a diverse retail environment. The research questions examined the effectiveness of an increase in communication, answering, recognition, and training on voluntary employee turnover and job satisfaction in a diverse retail environment. The theoretical foundation of the …

Prioritizing Offshore Vendor Selection Criteria For The North American Geospatial Industry, Simon Wolfgang Musaeus

Walden Dissertations and Doctoral Studies

The U.S. market for geospatial services totaled US $2.2 billion in 2010, representing 50% of the global market. Data-processing firms subcontract labor-intensive portions of data services to offshore providers in South and East Asia and Eastern Europe. In general, half of all offshore contracts fail within the first 5 years because one or more parties consider the relationship unsuccessful. Despite the high failure rates, no study has examined the offshore vendor selection process in the geospatial industry. The purpose of this study was to determine the list of key offshore vendor selection criteria and the efficacy of the analytic hierarchy …

Academic Analytics In Higher Education: Barriers To Adoption, Willie L. Pomeroy

Walden Dissertations and Doctoral Studies

The analysis of big data points and the use of data analytics have proven successful in improving corporate business efficiencies, growing profits, and increasing competitive advantages. The theory of academic capitalism, which holds that institutions of higher education are becoming more like corporations due to declining operating funds and the need to become more efficient, transparent, and competitive, guided this study. Despite the positive outcomes that analytic tools may produce in advanced efficiencies and competitive growth, college academic administrators have not yet adopted these tools, due in part to barriers facing the administrators. The purpose of this phenomenological study was …

Diffusion Of Social Network Technology And Overuse Among Health Industry Knowledge Workers, Abdel Rahman Toure

Walden Dissertations and Doctoral Studies

Many organizations now realize the important role of social network technology (SNT) in building social capital and hence broadening their customer base. However, observations have indicated that, while working, many knowledge workers use SNT to engage in non-job related activities, potentially leading to a decrease in productivity. The purpose of this study was to examine the relationship between the usage of SNT and productivity in the health sector. The theoretical foundation of this study emanated from Rogers's theory of diffusion of innovations and Campbell, Rodney, Scott, and Christopher's theory of performance. Collection of data involved a self-administered survey designed with …

Individualized Consideration: Poverty Countermeasure, Lawrence Wilson

Walden Dissertations and Doctoral Studies

Despite more than $1 trillion spent annually on poverty remediation, impoverishment in the United States persists unabated. With a U.S. poverty rate greater than 10% for more than 4 decades, economics are neither poverty's cause nor cure. As such, non-economic poverty remedies require exploration and expansion. Linking greater leadership and poverty theories, this non-experimental, cross sectional, quantitative, survey-based research effort correlated individualized consideration's (IC) practice with collegiate athlete graduation rates in order to identify and isolate possible leadership based social poverty remediation measures. Leveraging a two-stage random sample, this research effort correlated student athlete Multi-Factor Leadership Questionnaire (form 5X) responses …

African American Women's Perception Of Subprime Lending Practices On Their Home Buying Knowledge And Behaviors, John Howard White

Walden Dissertations and Doctoral Studies

The subprime mortgage lending practices from 1995 to 2007 were disproportionately concentrated on minority and low income neighborhoods of the United States. Despite the negative effects of subprime loans, these loans are regaining popularity. The purpose of this phenomenological research study was to bridge the gap in knowledge about their effect on African American women by exploring the home buying knowledge and behaviors of African American women between 2004 and 2007 in a southern state. Ajzen and Fishbein's theory of planned behavior served as the theoretical framework of this study, which explored factors that motivated African American women to buy …

Business Drivers For Environmental Regulations Compliance In Ghana's Mining Sector, Georgina Angorkor Ahorbo

Walden Dissertations and Doctoral Studies

Ghana's mining sector is a significant contributor to the national economy; however, environmental degradation continues to stigmatize the sector. The purpose of this phenomenological study was to explore experiences and perspectives of middle managers on how to drive compliance with EPA regulations and standards in Ghana's mining sector. Ajzen's theory of planned behavior was the conceptual framework for this phenomenological study. A purposive sample of 20 middle managers from Ghana's mining sector participated in interviews, which were transcribed and then coded to generate common themes. The primary research question involved exploring factors that promote employee compliance in Ghana's mining sector. …

Perceptions Of Higher Education Online Learning Faculty In Lebanon, Noha Adib Haidar

Walden Dissertations and Doctoral Studies

The purpose of this case study was to explore faculty attitudes toward online learning in a Lebanese Higher Education Institution (HEI). The research problem addressed the disinterest among faculty at the Arts, Sciences, and Technology University of Lebanon (AUL) in enhancing learning using online technology. The research questions for this study explored the attitudes of the faculty toward applying online learning and the extent of the faculty readiness to adopt this technological change. A qualitative case study design was used that employed multiple sources of information including semi-structured interviews and existing literature. The target population was AUL faculty including full-time …

Supporting And Securing Personal Mobile Devices Within An Existing Information Technology Environment, George Allen Patton

Walden Dissertations and Doctoral Studies

Personal mobile devices are becoming integrated into the daily operations of business. Managers are realizing that employees who are allowed to use personal mobile devices to access corporate information systems may reduce costs as users buy their own devices. The problem was that managers have a limited understanding of the need to secure or support personal mobile devices. The purpose of this survey study was to examine the relationship between employees' desire to use personal mobile devices and corporation needs for security and support. Hypotheses were tested by examining the relationships between the requirement to support and secure personal mobile …

Sustainable Revenue Generation System For Nonprofit Institutions Of Higher Education, Graig Arcuri

Walden Dissertations and Doctoral Studies

Social and individual spending on higher education has outpaced social and individual economic growth, resulting in nonprofit institutions of higher education (NIHEs) growing increasingly dependent upon unsustainable governmental subsidies and tuition increases. The purpose of this study was to examine the interactions among components of the nonprofit university system, existing revenue generation methods, and sustainability of revenue generation, thereby generating a new sustainable revenue theory for nonprofit universities within the United States. This qualitative grounded theory study used a multiphase design incorporating data from the literature review, historical documents, and phone interviews from a theoretical sampling of 10 NIHEs. Participants …

Generational Cohort Differences In Types Of Organizational Commitment, April Lavette Jones

Walden Dissertations and Doctoral Studies

In hospitals in the United States, the ratio of nurses to patients is declining, resulting in an increase in work demands for nurses. Consequently, organizations face challenges with nurses' organizational commitment. Studies have revealed generational differences, as determined by birth year, in employee levels of organizational commitment in a number of organizational settings. However, there is a gap in the literature regarding the impact of generational cohorts on the organizational commitment of nurses. The purpose of this quantitative, nonexperimental, cross-sectional design was to address whether generational cohorts of nurses differed in their levels of organizational commitment, and to investigate whether …

The Role Of Followership During Periods Of Absent Leadership, Robert Alan Leonard

Walden Dissertations and Doctoral Studies

With a culture focused on leadership, the purpose in this study was to explore untested assumptions about followers and their being ignored as independent productive actors in the workplace. The lived experience of followers and their impact on the success or failure of organizations during periods of absent leadership was explored via 4 independent situations. A qualitative, phenomenological research design based primarily on the theoretical framework of Moustakas and the research design of Patton guided the study. The 3 key research questions were explored with regard to followers during periods of absent leadership: how they respond, what actions they take …

Sustainability Efforts Of One Oil Company In Niger Delta Of Nigeria, Charles Afam Anosike

Walden Dissertations and Doctoral Studies

Environmental degradation and socioeconomic dilemma continue to stigmatize oil production in the Niger Delta of Nigeria. Sustainability programs of oil companies often determine the improvement of living conditions in the region. This explanatory qualitative case study, guided by systems thinking theory and sustainable value framework, explored practitioners' perceptions of sustainability programs to identify its impact on business and the host communities. The research question was designed to address how sustainability efforts of a single oil company in the Niger Delta contributed to the business performance and the livelihood of the local people. Research data were gathered from a sample of …