Technical and Professional Writing Commons^™

Generative Ai And Professional Technical Writers: A Mixed-Method Study, Jarrett Schaefer

Theses and Dissertations

This research investigates how professional technical writers use AI technology in their work today, which tools they are using, and which tasks they use them for. Using a mixed-methods research design, the study involved 21 participants completing a survey hosted in Qualtrics, and three participants interviewed over Zoom. Quantitative analysis was performed on the survey data, and the researcher used grounded theory to analyze the transcripts of the interview participants. The findings offer insight into how professional technical communicators use these tools and their attitudes toward including AI technologies in future pedagogies. While most participants had used AI technology in …

Re-Imagining Technical Communication Concepts Through A Social Work Lens: A Case Study And Content Analysis Of The Department Of Aging And Rehabilitative Services, Jonas Kee

Masters Theses, 2020-current

This thesis highlights how traditional technical communication concepts such as social justice rhetoric, disability studies, and user experience (UX) are re-imagined through the lens of Department of Aging and Rehabilitation Services (DARS) professionals. In this thesis, I present information gathered from a content analysis focused on four documents used within the DARS office, a survey, and interviews administered to DARS Vocational Rehabilitation (VR) counselors. This thesis analyzes the documents, survey, and interview questions through the experiences of DARS professionals, clients, and external stakeholders. This thesis concludes with business and pedagogical implications regarding the field of UX and how to effectively …

Responding Through Listening: Promoting Listening Skills Through Lightning Talks And 2x2x2 Storytelling, Elizabeth L. Angeli

Journal of Response to Writing

Current scholarship in writing pedagogy and peer review focuses on how and what to write and say. What is often left unaddressed in these discussions are how we listen and how we teach our students to listen, making listening an often overlooked and understudied piece of the peer review and writing response process. Yet, the quality of the feedback we receive and offer is directly tied to how well we listen to what is said and written. To this fill this gap, this teaching article offers two activities, Lighting Talks and 2x2x2 Storytelling, that promote students’ listening skills so that …

A Word From The Writing Team (December 2024), Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

• Publication Spotlight
• Enter the Annual Theresa and Charles Yeo Writing Prize by December 31, 2024
• Sign up for the December 6th Writing Retreat (Online)
• Write that Baby in 9 Weeks
• The OPWPC Canvas Page offers helpful tools

Leveraging Ai Tools In University Writing Instruction: Enhancing Student Success While Upholding Academic Integrity, Daisuke Akiba, Rebecca Garte

Publications and Research

The emergence of AI-powered Large Language Models (LLMs), such as ChatGPT and Google Gemini, presents both opportunities and challenges for higher education, particularly regarding academic integrity in writing instruction. This exploratory study examines a novel pedagogical approach that integrates LLMs as required feedback tools in a university-level psychology writing assignment. The exclusive online approach emphasizes improvement through revision, requiring students to obtain AI-generated feedback on ungraded initial drafts based on an instructor-provided rubric, with final assessment focused on the quality of subsequent revisions. Analysis of survey data from 39 undergraduate students, incorporating both quantitative measures and qualitative responses, revealed several …

Demystifying Research Paradigms: Navigating Ontology, Epistemology, And Axiology In Research, Lynette Pretorius

The Qualitative Report

A sound understanding of research paradigms is crucial for developing coherent and philosophically grounded research designs, particularly in the humanities and social sciences. This paper offers an accessible overview of the most common research paradigms: positivism, post-positivism, constructivism, social constructionism, interpretivism, pragmatism, and critical realism. These paradigms differ in their approaches to ontology (the nature of reality), epistemology (the nature of knowledge), and axiology (the role of values in research). The paper also discusses the methodological and ethical implications of these paradigms. Reflexivity and ethical responsibility are emphasised, where researchers must account for how their own biases and values influence …

Data Security In The Apple Ecosystem: An Evaluation, Kayrene Woods

Cybersecurity Undergraduate Research Showcase

This study provides a comprehensive evaluation of data security within the Apple ecosystem, focusing on the company’s privacy policies, user perceptions, and the effectiveness of its App Store review processes. Employing an interdisciplinary methodology, the research examines Apple’s commitment to data protection, emphasizing transparency and user trust. A survey of user experiences revealed varying levels of engagement and understanding of Apple’s privacy practices, with only 32.8% of respondents having read the Privacy Policy and mixed opinions on its clarity. Additionally, concerns persist about third-party app security, with 39.7% of users expressing apprehension and skepticism about Apple’s App Store review process. …

Teaching Technical Writing Through Designing And Running Escape Rooms, Marijel (Maggie) Melo, Antonnet Johnson

Dialogue: The Interdisciplinary Journal of Popular Culture and Pedagogy

While many instructors recognize how the integration of popular culture and student interests can enhance student engagement and learning, this pedagogical approach remains rare in technical writing courses. In this article, we provide an end-to-end outline of an escape room project assigned to junior and senior level undergraduates, including an overview of our pedagogical rationale, institutional context, instructional materials, and synthesis of work produced by students. By collaborating on a range of technical documentation, students learn through experience that can be leveraged beyond the classroom and in their professional pursuits. Moreover, we aim to provide teachers with an example of …

Caracterización Lingüístico-Discursiva De Los Mecanismos De Despersonalización Y Posicionamiento Del Autor En El Género Médico Ficha Clínica, David Sanchez-Jimenez, Paulina Meza

Publications and Research

El dominio de géneros especializados es una competencia que representa gran dificultad para los estudiantes en formación. Su falta de dominio puede impedir o retrasar el proceso de enculturación de un individuo en una comunidad. Para formar adecuadamente a los estudiantes en las prácticas discursivas disciplinares, son necesarios datos empíricos sobre las características lingüístico-discursivas de los textos que deben producir. El objetivo de esta investigación cualitativa es describir los recursos lingüístico-discursivos de despersonalización y posicionamiento del autor en el género médico Ficha clínica. El corpus está constituido por 52 Fichas clínicas producidas por estudiantes de medicina de una universidad chilena. …

Pity The Poor Reader, Charles H. Haddad

School of Communication and Journalism Faculty Publications

I conceived my book “Pity the Poor Reader” as an un-textbook, an irreverent “Elements of style.” Like Elements, it’s designed to complement textbooks. Pity is concise, memorable and portable. Under 300 pages, Pity serves as an aspiring writer’s keepsake. Concision lies at the heart of Pity. The key concepts of writing well are distilled into irreverent, memorable lines and axioms. Many of them are organized as lists that are easily printed and taped to a wall or a computer. Indeed, in testing the book with my university students, I’ve found that many of them did print out its list of …

Pity The Poor Reader, Charles H. Haddad

School of Communication and Journalism Faculty Publications

I conceived my book “Pity the Poor Reader” as an un-textbook, an irreverent “Elements of style.” Like Elements, it’s designed to complement textbooks. Pity is concise, memorable and portable. Under 300 pages, Pity serves as an aspiring writer’s keepsake. Concision lies at the heart of Pity. The key concepts of writing well are distilled into irreverent, memorable lines and axioms. Many of them are organized as lists that are easily printed and taped to a wall or a computer. Indeed, in testing the book with my university students, I’ve found that many of them did print out its list of …

A Word From The Writing Team (November 2024), Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

• Publication Spotlight
• Attend our Friday Writing Retreat online
• Check out Biorender’s resources to build better graphics
• And check out Proofig to secure your graphics
• The Theresa and Charles Yeo Writing Prize deadline is December 31st
• The OPWPC Canvas Page offers helpful tools

Avoiding Common Pitfalls In Medical Writing: An Editor’S Advice, Deanna Erin Conners

Milne Open Textbooks

Avoiding Common Pitfalls in Medical Writing is a useful companion text to comprehensive style guides for the biomedical sciences. This book walks authors through best practices for writing scientific papers and grant proposals in a concise and accessible format. Authors and teachers worldwide will benefit from these shared insights of an experienced scientific editor.

Read this book online at: https://milnepublishing.geneseo.edu/medical-writing/

Biden's Puppet And Mcconnell's Protege: Manipulative Political Communication Design In The 2023 Kentucky Govenors Race, Ryan Cheek, Samuel Allen

English and Technical Communication Faculty Research & Creative Works

Building on research identifying manipulative communication design (MCD) tactics, including clickbait and dark patterns, in the 2020 U.S. election, we analyzed the interface of political emails from the 2023 Kentucky gubernatorial contest between Andy Beshear (D) and Daniel Cameron (R). This extended abstract reports study results from a critical interface analysis of 291 emails to answer the question: How does political ideology influence the use of MCD tactics? Such tactics exploit cognitive biases to gain political advantage by maximizing the extraction of donations from supporters. Five MCD tactics were prominent in both campaigns (individualization and personalization, inverted authority appeals, political …

"You Want Me To Teach What?!": Emerging Technologies, Required Knowledge, And Pedagogical Practice, Rachel Bryson, Ryan Cheek, Sam Clem, Hannah Stevens

English and Technical Communication Faculty Research & Creative Works

Being assigned to teach unfamiliar content is an experience that many technical communication (TC) instructors can relate to. In this experience report, four TC instructors describe their experiences teaching unfamiliar and emerging technology, providing takeaways for readers about how they might approach similar tasks, particularly when constrained by a lack of time and resources when teaching a class for the first time. The instructors had to adapt their pedagogical approaches to teach a range of technology and software. These approaches include building students' visual and rhetorical literacy, diving deep into ethics, explicitly teaching students how to learn, and humbly showing …

Holistic Methodologies For Fusing The Material And The Ideological: Tracing The Sociotechnical Imaginaries That Enable The World’S Fastest Supercomputer, Sarah Read, Jordan Firth

English Faculty Publications and Presentations

When the Aurora supercomputer launches at Argonne National Laboratory it will operate at the exascale and be one of the fastest supercomputers in the world. We have been invited by Argonne to do field work to understand both the day-to-day processes that maintain supercomputing (e.g. user documentation, government reporting, user testing) and the sociotechnical national imaginaries [11], –in particular the increasingly tense global competition between the US and China in the supercomputing race–that shaped the development of Aurora. This article proposes our work-in-progress methodological approach that accounts for both higher-level imaginaries and the everyday practices of supercomputing. We also describe …

A Word From The Writing Team (October 2024), Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

• Publication Spotlight
• Call is Open for Submission to the Theresa and Charles Yeo Writing Prize
• Mark Your Calendars: First Friday Writing Retreats Are Back!
• Are you looking for grant funding? We have resources for that
• We are seeking a Research Communication Specialist
• Jefferson has no-fee agreements with specific publishers
• Sign up for the OPWPC Canvas Page

A Word From The Writing Team (September 2024), Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

• Publication Spotlight
• Mark Your Calendars: First Friday Writing Retreats Are Back!
• Jefferson has funding agreements with specific publishers
• For FY24-25, the Open Access Publishing Fund process has changed
• The OPWPC Canvas Page offers helpful tools

Beyond Gaming: Using Discord To Increase Communication In Your Courses, Christine I. Kugelmann, Carolyn Glasshoff

Faculty Scholarship and Creative Works

Discord is a versatile, free communication platform that supports text, voice, and video interactions within customizable servers. This tutorial shows how to integrate Discord into educational settings, highlighting its ability to facilitate instantaneous communication and secure information sharing. By organizing course-related discussions into distinct channels, educators can enhance student engagement and collaboration. The platform’s compatibility with various devices, including mobile phones, tablets, laptops, and desktops, ensures accessibility for all users. Additionally, Discord’s web-based option provides flexibility for those who prefer not to download the app. To comply with FERPA regulations, educators can set clear guidelines on the appropriate use of …

Great Games Need Great Leaders: From Masters To Publication, Matthew Dyet

Staff Scholarship - Australia & Dubai

This talk was given to the SAE Graduate Seminar and looked at the whole process of writing the book Great Games Need Great Leaders. It covers the Masters research that informed the book, the process of interviewing experts from the games industry and other fields, and the writing of the book itself.

A Word From The Writing Team (August 2024), Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

• Publication Spotlight
• Come to the Book Launch Party on August 8th at William Way
• Join Us for Summer Writing Time
• For FY24-25, the Open Access Publishing Fund process is changing
• Jefferson has funding agreements with specific publishers
• The OPWPC Canvas Page offers helpful tools

Teachers’ Self-Reported Practices Of Teaching Academic Writing In Pakistani Universities, Hafiz Yar

Language, Literacy, and Sociocultural Studies ETDs

This study has explored teachers’ self-reported practices of teaching academic writing in Pakistani universities. The English language based developmental literacy courses in Pakistani undergraduate degrees are offered as part of the curricula rather than through specialized language centers. The three-course progression of developmental English literacy in Pakistani undergraduate curricula aims to develop academic writing proficiency besides effective business communication and technical report writing skills.

This study has used generic qualitative research methodology (Caelli et al., 2003; Kahlke, 2014; Kostere & Kostere, 2021), snowball sampling for participant recruitment, and a combination of survey and one-to-one semi structured interviews for data collection. …

A Word From The Writing Team (July 2024), Pam Walter, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

• Publication Spotlight
• Join Us for Summer Writing Time
• For FY24-25, the Open Access Publishing Fund Process is Changing
• Jefferson has Funding Agreements with Specific Publishers
• The OPWPC Canvas Page Offers Helpful Tools
• Scott Memorial Library Archive Renovations are Done!

How My Pw Classes Prepared Me, Lainey Hardiman

Memorandum (student professional writing magazine)

No abstract provided.

The Value Of Internships, Annie Swantek

Memorandum (student professional writing magazine)

No abstract provided.

Uab's "New Normal", Jazzlyn Miller

Memorandum (student professional writing magazine)

No abstract provided.

Memorandum 9.1 (Front Matter), Memorandum Staff

Memorandum (student professional writing magazine)

No abstract provided.

Journalism & Professional Writing, Taylor Hanson

Memorandum (student professional writing magazine)

No abstract provided.

What Is Markdown?, John Channell

Memorandum (student professional writing magazine)

No abstract provided.

Memorandum 9.1 (Complete Issue), Memorandum Staff

Memorandum (student professional writing magazine)

No abstract provided.