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Towards A Living Lab For Responsible Applied Ai, Maaike Harbers, Anja Overdiek Jun 2022

Towards A Living Lab For Responsible Applied Ai, Maaike Harbers, Anja Overdiek

DRS Biennial Conference Series

AI ethics research has mainly focused on high-level principles and guidelines, and technical issues. This position paper argues that more attention should go to the practical and contextual aspects of designing AI applications and explores how living labs can contribute to the ethical design, development and deployment of AI. Literature on AI ethics is discussed, and the term ‘Responsible Applied AI’ (RAAI) is introduced to refer to the ethical application of AI. Five requirements for the development of RAAI in a living lab are distinguished. Subsequently, the paper brings together literature from Open Innovation and Human Computer Interaction to examine …


Towards A Toolkit To Empower Young Autistic Adults: Using Grounded Theory To Analyze Ten Design Case Studies, Niels Van Huizen, Thijs Waardenburg, Nathalie Overdevest, Jelle Van Dijk, Wouter Staal, Mascha Van Der Voort Jun 2022

Towards A Toolkit To Empower Young Autistic Adults: Using Grounded Theory To Analyze Ten Design Case Studies, Niels Van Huizen, Thijs Waardenburg, Nathalie Overdevest, Jelle Van Dijk, Wouter Staal, Mascha Van Der Voort

DRS Biennial Conference Series

Assistive technologies (ATs) are increasingly proposed to support young autistic individuals (YAAs) in daily life. Yet, the uptake of these technologies remains limited. Most ATs are designed for and by non-autistic people, which makes them less usable for YAAs. Moreover, ATs specifically designed for YAAs are often part of formal therapy or training and typically aim to mitigate and rectify ‘problematic’ autistic behavior. In the research project Design Your Life, we are working with YAAs to develop a co-design toolkit that will help them create a personalized environment to support their independence. By now, we have completed ten design case …


Lockdown Collaboration: Partnering To Solve The Wicked Problems Of Covid-19 Through Interprofessional Collaboration, Steven Doehler, Jeanine Goodin, Eileen Werdman Jun 2022

Lockdown Collaboration: Partnering To Solve The Wicked Problems Of Covid-19 Through Interprofessional Collaboration, Steven Doehler, Jeanine Goodin, Eileen Werdman

DRS Biennial Conference Series

The University of Cincinnati’s Design + Nursing Collaborative (D+NC) responds to the unlikely but natural similarities between Design and Nursing. The “Touch and Go” method promotes iterative interprofessional collaboration as a core competency. It fulfills the academic requirements of two major programs positioning students to use discipline-specific knowledge while learning new skills and then leveraging their new knowledge to address community health challenges as a unified team. The COVID pandemic has exposed the holes within society from resource availability and supply to access to health care. Though these have been longstanding issues, the pandemic forced the public to recognize them …


Designing Inside And Alongside The System: Working With Residents Of Ferguson, Missouri On Police Reform, Alix Gerber Jun 2022

Designing Inside And Alongside The System: Working With Residents Of Ferguson, Missouri On Police Reform, Alix Gerber

DRS Biennial Conference Series

After uprisings exposed the racial bias of policing in Ferguson, Missouri in 2014, the U.S. Department of Justice committed the city to a process of court-ordered reform. This paper outlines a creative exploration of two design approaches to impacting policymaking and legal reform in this context: a Participant Designer approach that sought to include more people’s lived experience and perspectives in policymaking, and a Speculative approach that worked to reframe the discussion from a problem about policing to an opportunity to imagine new forms of public safety. These approaches explored ways of working inside and alongside the legal system, on …


Objects Of Care, Sasha De Koninck, Laura Devendorf Jun 2022

Objects Of Care, Sasha De Koninck, Laura Devendorf

DRS Biennial Conference Series

This paper describes a workshop activity intended to cultivate attention to bod-ies and care. Constructed as a card-deck, the “Objects of Care” activity prompts its players to look more closely at the objects in their lives, notice signs of care in those objects and re-think their relationships with said objects. We believe the card deck, based on the interactions we’ve had with it thus far, offers a few insights for prompting attention to bodily interactions by focusing on the way they manifest in textiles. This tended to have the effect of prompting people to take time with the old and …


Food’S Urban Graphic Heritage In Walthamstow, Robert Harland, Alison Barnes Jun 2022

Food’S Urban Graphic Heritage In Walthamstow, Robert Harland, Alison Barnes

DRS Biennial Conference Series

Food’s material and symbolic values are central to cultural heritage. Urban foodscapes are dense in graphic communication, with memories and meanings that connect us with place often triggered by food’s ‘graphic heritage’, for example, through fascia signs, packaging, branding, patterns, and lettering. This paper’s focus is on everyday grass roots manifestations of food’s graphic heritage within urban settings. It introduces and argues that food’s urban graphic heritage ‘speaks’ differently to diverse individuals and communities, inviting different interpretations that play a part in the development of place attachment and social interaction. The paper also proposes methods for the recording and analysis …


Co-Designing Public Value: Collective Ownership Of Outcomes In The Public Sphere, Jez Bebbington, Leon Cruickshank, Niall Hayes Jun 2022

Co-Designing Public Value: Collective Ownership Of Outcomes In The Public Sphere, Jez Bebbington, Leon Cruickshank, Niall Hayes

DRS Biennial Conference Series

Design principles and practices have contributed substantially to the discipline of public management, particularly over the last decade. Service design, design for policy, and design for social innovation demonstrate the increasing degree of convergence between design and public management. This paper considers the concept of ‘creating public value’, at a strategic level beyond specific policies and services, from a co-design perspective. The paper explores opportunities for co-design principles and methods to contribute to the creation of public value - via policy design and enactment - through the examination of public value and co-design literature. Implications for co-designers and policymakers are …


“What Makes You Feel Relaxed In Nature?”: Exploring Nature-Based Stimuli As Inspiration For Designing Relaxing Experiences, Chan Mi Kim, Thomas Van Rompay, Geke Ludden Jun 2022

“What Makes You Feel Relaxed In Nature?”: Exploring Nature-Based Stimuli As Inspiration For Designing Relaxing Experiences, Chan Mi Kim, Thomas Van Rompay, Geke Ludden

DRS Biennial Conference Series

Nature experiences promote relaxation and wellbeing. To bring these benefits to people with limited access to nature, digital technologies can be used to provide nature experiences. However, we do not yet completely understand which exact qualities of nature and what mechanisms are involved in eliciting relaxation. To close this gap, we conducted a diary exercise (n=25) to explore interactions and qualities that stimulate relaxation in nature. Results revealed a typology comprising three pathways to promote relaxation through nature experiences: relaxation by sensing, thinking, and doing. In addition, 8 sensorial and 6 contextual qualities were identified, and a visual summary was …


Strategies And Tactics Of Participatory Architecture, Mirian Calvo, Rosendy Galabo, Violet Owen, Leon Cruickshank, Rachel Sara Jun 2022

Strategies And Tactics Of Participatory Architecture, Mirian Calvo, Rosendy Galabo, Violet Owen, Leon Cruickshank, Rachel Sara

DRS Biennial Conference Series

This paper explores participatory architecture through counterbalancing a historical review with an analysis of four emergent projects. This paper aims to contribute to understanding emergent participatory architecture practices and extract best practice and insights around these forms of designing with people. We analyse four emergent participatory projects developed in Spain, France, Norway and England, using a narrative inquiry-based method to examine interviews, observations, and literature. We then discuss the lessons learnt and argue for contemporary participatory architecture as a strong alternative to overcome the issues associated with conventional approaches to architecture that exclude people from the design process; and to …


How Has Covid-19 Pandemic Unearthed Hidden Social Affordances On Tinder: A Virtual Ethnography On Dating In Turkey, İrem Genç, Özge Merzali Çelikoğlu Jun 2022

How Has Covid-19 Pandemic Unearthed Hidden Social Affordances On Tinder: A Virtual Ethnography On Dating In Turkey, İrem Genç, Özge Merzali Çelikoğlu

DRS Biennial Conference Series

In this study, we explore changing social relations and dynamics during pandemic, particularly in online dating via one of the most popular dating apps, Tinder. Conducting a virtual ethnography on Tinder over a 2 month period, we determine four main changes in the context of online dating: changes in the community, changes in the conversations, changes in the context of video call, and changes in the perception of online dating. Embracing the notion of social affordances, we further discuss how these changes have initiated new forms of social interaction in the Tinder community, making members realise the hidden social affordances …


An Overview Of Current Practices And Approaches To Co-Designing Services With And For People With Dementia Towards Developing A Framework For Best Practice, Kristina Niedderer, Laura Orton, Isabelle Tournier Jun 2022

An Overview Of Current Practices And Approaches To Co-Designing Services With And For People With Dementia Towards Developing A Framework For Best Practice, Kristina Niedderer, Laura Orton, Isabelle Tournier

DRS Biennial Conference Series

The aim of this paper is to provide an overview of current practices and approaches to co-designing services with and for people living with early to mid-stage dementia to derive a set of principles and practices for application in the IDoService project. It explores the understanding of service design and of co-design for the purposes of this paper, and then uses a meta-review of co-design of services for people with dementia, underpinned by a selection of case studies from the literature to extract and collate a set of key principles of best practice. We then consider the application of these …


Towards Responsible Interaction Design Education, Alma Leora Culén, Amela Karahasanovic Jun 2022

Towards Responsible Interaction Design Education, Alma Leora Culén, Amela Karahasanovic

DRS Biennial Conference Series

This paper addresses the need and opportunities to align courses in interaction design with ideas behind responsible research, design, and innovation by focusing on values, responsibility, and longer-term and more sustainable perspectives. Rather than discussing the design of new courses leveraging a specific perspective, e.g., sustainable interaction design, we suggest ongoing iterative transformations of an existing course aiming to include multiple relevant perspectives toward responsible education in interaction design. The course re-design utilizes research through design approach exploring how to position responsibility, values, and ontological perspectives when teaching interaction design, using educational components that we identified as a design material. …


Studying Interaction Design Practices With Theory Instruments, Jacob Buur, Mette Gislev Kjærsgaard, Jessica Sorenson, Ayşe Özge Ağça Jun 2022

Studying Interaction Design Practices With Theory Instruments, Jacob Buur, Mette Gislev Kjærsgaard, Jessica Sorenson, Ayşe Özge Ağça

DRS Biennial Conference Series

From previous research we learned that (1) interaction designers are experiencing new challenges in response to increasing digitalization, and that (2) current methods and conceptual frameworks seem insufficient for addressing these challenges. In this paper, we explore how playing with theoretical con-cepts in tangible ways may allow practitioners to gain new perspectives on cur-rent practices, challenges and possibilities. We introduce a set of Design Anthro-pological Theory Instruments to bring social theory into conversations with prac-titioners. Via the instruments, the researchers' data collection process and the participants' reflection processes come together in a collective sense-making ex-perience. Our analysis of video recordings …


Potential Benefits Of Designing Immersive Technologies To Reduce Anxiety In The Perioperative Patient Journey, Nikou Javadi, Ian Gwilt, Aaron Davis Jun 2022

Potential Benefits Of Designing Immersive Technologies To Reduce Anxiety In The Perioperative Patient Journey, Nikou Javadi, Ian Gwilt, Aaron Davis

DRS Biennial Conference Series

This research investigates if virtual and augmented reality (VR/AR) technologies can be used to help people cope with the anxiety associated with a surgical procedure in the patient health care journey. Perioperative anxiety is a natural response to surgery stress which may happen at any point before or after a surgical procedure. Research has shown that high level of perioperative anxiety are a potential health and recovery threat for a patient due to the effects on psychologic and physiologic responses. The concept of Digital Health is increasingly playing a more substantial role in health care provision and there is a …


How To Apply Service Design Thinking On Designing Accessibility Apps: A Case Study Of Public Transportation For The Visually Impaired, Yi Lee, Tang Hsien-Hui Jun 2022

How To Apply Service Design Thinking On Designing Accessibility Apps: A Case Study Of Public Transportation For The Visually Impaired, Yi Lee, Tang Hsien-Hui

DRS Biennial Conference Series

Accessibility App programming consists of multiple technical utilizations and ease-of-use specifications. Many challenges were encountered when landing in complex contexts, making it difficult for traditional App designers to overcome. As a result, the success rate of the service and satisfaction stays stagnant after the App launches. This research takes the service design case “improving the public transportation for the visually impaired”, which received critical acclaims from service participants as the research subject. We explored service design as problem-solving-oriented innovative thinking and how it assists and improves the design process for App designers, thereby increasing the success rate of the overall …


Experimenting The Role Of Ux Design In The Definition Of Gender-Sensitive Service Design Policies, Margherita Pillan, Martina Marzola Jun 2022

Experimenting The Role Of Ux Design In The Definition Of Gender-Sensitive Service Design Policies, Margherita Pillan, Martina Marzola

DRS Biennial Conference Series

The environmental and social sustainability objectives indicated in the 2030 agenda require the development of services for urban contexts capable of responding to the diversified primary needs of different segments of the population. International studies on gender issues show that understanding the specific needs of women, their behaviors and their expectations can yield indications for creating more equitable and inclusive services. The article reports the significant results obtained using UX Design techniques and tools for gender-oriented service design. This activity was carried out in collaboration between university researchers, students, and women's associations, and produced indications on the specific female points …


Exploring The Effect Of Visual And Auditory Information In Haptic Experience, Xinyi Gao, Wei Wang, Fangli Song, Fang Liu Jun 2022

Exploring The Effect Of Visual And Auditory Information In Haptic Experience, Xinyi Gao, Wei Wang, Fangli Song, Fang Liu

DRS Biennial Conference Series

Haptic experience always has a close relationship with visual and auditory modalities, but little research uses both visual and auditory modalities to map haptic perception in tangible interaction. It is essential to understand how to make haptic information harmonious with visual and auditory modalities, and how users describe haptic feedback in physical interface design. In this paper, participants are divided into three groups: auditory-haptic (AH), visual-haptic (VH), and haptic (H) groups to test a sensory integrated prototype in order to explore the effect of visual and auditory information on haptic experience and users’ description patterns. We find that users’ haptic …


Significance Of Age-Friendly Co-Design From A Multi-Stakeholder Collaboration In Greenland, Sidse Carroll, Kamilla Nørtoft Jun 2022

Significance Of Age-Friendly Co-Design From A Multi-Stakeholder Collaboration In Greenland, Sidse Carroll, Kamilla Nørtoft

DRS Biennial Conference Series

The world’s population is ageing, and there is increased attention on developing well-functioning age-friendly cities and communities. This requires addressing topics with complex socio-spatial dimensions and involving multiple stakeholders in the process. This also means including older people as active partners in the design process to create environments that reflect their needs and aspirations. In this paper, we present a study, where multiple stakeholders from a Greenlandic city worked together to co-design new neighbourhood spaces in a senior housing area. Approximately 50 older people were involved in the co-design process, and follow-up interviews were conducted with municipal stakeholders two months …


A Designerly Approach To The Sonification Of Electric Vehicles, Sara Lenzi, Juan Sádaba, Paolo Ciuccarelli Jun 2022

A Designerly Approach To The Sonification Of Electric Vehicles, Sara Lenzi, Juan Sádaba, Paolo Ciuccarelli

DRS Biennial Conference Series

In recent years, efforts to frame sound-related areas of research such as sonification, sonic interaction design and product sound design in terms of design methodologies became more common. Sound designers seem to be willing to structure a field traditionally characterised by tacit knowledge in terms of explicit design processes, tools and methods, to increase the reach and impact of the field. In this paper, we describe the first two stages of a commercial sonification project for the design of sounds for Electric Vehicles. The project was developed applying a design methodology that integrates a specific tool (the sonification canvas), which …


Beyond The Body: Moving Past The Metricised Bodily Goal In Self-Tracking, Kim Snooks, Roger Whitham, Daniel Richards, Joseph Lindley Jun 2022

Beyond The Body: Moving Past The Metricised Bodily Goal In Self-Tracking, Kim Snooks, Roger Whitham, Daniel Richards, Joseph Lindley

DRS Biennial Conference Series

Currently self-tracking systems, that sense and infer data about an individual or ‘the self’, focus on gathering quantitative data about the body. The social features present in these systems measure data about the body against other bodies or ‘the other’. However, focus on these metrics is causing harm. In this paper we discuss relations between the self and the other and more-than-human perspectives to pose questions for moving beyond the body and acknowledging potential harm in self-tracking systems. Throughout we draw on work from across Design Research, Human-Computer Interaction (HCI), Philosophy and Sociology, to high-light challenges and opportunities for Designers …


Are Short Product Lifetimes Ineluctable? An Exploration Of Consumers’ Perceptions Of Lifetime Extension Strategies, Lise Magnier, Ruth Mugge Jun 2022

Are Short Product Lifetimes Ineluctable? An Exploration Of Consumers’ Perceptions Of Lifetime Extension Strategies, Lise Magnier, Ruth Mugge

DRS Biennial Conference Series

There is consensus that product lifetimes are generally decreasing. To create a sustainable society, the circular economy promotes slowing down the use of resources by lengthening product lifetimes. This is especially important for electronic products that are energy-intensive in their production phase and create vast amounts of waste after use. While design strategies have been proposed to lengthen product lifetimes, it is unclear whether consumers deem them effective. This paper proposes an overview of lifetime extension strategies for electronic products and reports the results of a quantitative study with 617 participants who were asked to evaluate the extent to which …


Participatory Iot Policies: A Case Study Of Designing Governance At A Local Level, Louise Mullagh, Naomi Jacobs, Nuri Kwon, Milan Markovic, Ben Wainwright, Kirsty Chekansky Jun 2022

Participatory Iot Policies: A Case Study Of Designing Governance At A Local Level, Louise Mullagh, Naomi Jacobs, Nuri Kwon, Milan Markovic, Ben Wainwright, Kirsty Chekansky

DRS Biennial Conference Series

As IoT devices proliferate public spaces, it is vital that adequate governance structures and policies are designed and implemented in order to enhance trust, and protect privacy and security of citizens. At a local level, smaller towns and cities that are not part of the ‘smart city’ movement, but instead are connected through IoT devices, also need to consider how these devices are governed. This research explores how two novel methods (design fiction and walkshops) can be combined and embedded in the design of policy for IoT governance at a local level. The contribution of the work lies in wider …


Shitty Stories: Experimenting With Probiotic Participation Through Design, Tau Lenskjold, Danielle Wilde Jun 2022

Shitty Stories: Experimenting With Probiotic Participation Through Design, Tau Lenskjold, Danielle Wilde

DRS Biennial Conference Series

The Shit! project brings focus to the human-gut microbiome, to consider how we might move towards more harmonious coexistence with the uncountable microscopic entities that inhabit our gut. The work recognizes humans as multi-species assemblages, and the Western scientific models that form how we conceptualize, measure and engage with ourselves as embodied species, insufficient to account for the multiplicity of relational scales at play. We present a workshop undertaken with the Danish Colitis and Crohn’s Patient Association that converges food, fæces and performativity. We position this work as an exploration of what we provisionally term probiotic participation through design. Framed …


Investigating The Design Opportunities For Mood Self-Tracking And Regulating, Renate Overdijk, Deniz Iren, Armağan Karahanoğlu Jun 2022

Investigating The Design Opportunities For Mood Self-Tracking And Regulating, Renate Overdijk, Deniz Iren, Armağan Karahanoğlu

DRS Biennial Conference Series

Many studies have demonstrated the positive impact of self-tracking technology on people’s health and wellbeing. Research on the effects of the tools for tracking moods to create awareness of people’s affective health is also gaining attention. In addition, studies show that people are open to using tools that contribute to sharing their moods and reflecting on them. In this paper, we aim to contribute to this emerging field. We carried out a three-phase study (i.e., exploratory survey, co-creation, and testing) with a total of 46 participants to explore preferred ways of mood tracking and the ways design can support these …


A Co-Design Method For Museums To Engage Migrant Communities With Cultural Heritage, Vanessa Cesário, Valentina Nisi Jun 2022

A Co-Design Method For Museums To Engage Migrant Communities With Cultural Heritage, Vanessa Cesário, Valentina Nisi

DRS Biennial Conference Series

This chapter presents an experimental method designed to engage migrant participants with local cultural heritage. The initiative was part of an exploratory field study conducted in the context of the European-funded project MEMEX, a research effort promoting the social wellbeing of communities at risk of exclusion through the narration and collection of memories and stories related to cultural heritage. To engage members of such communities with the topic of cultural heritage, we deployed a two-stage intervention: a five-day photo-challenge, where participants were asked to photograph sites that they felt connected to, and a four-hour co-design workshop in which they explored …


A Study On Strategic Activities To Foster Design Practices In A Local Government Organization, Ahmee Kim, Mieke Van Der Bijl Brouwer, Ingrid Mulder, Peter Lloyd Jun 2022

A Study On Strategic Activities To Foster Design Practices In A Local Government Organization, Ahmee Kim, Mieke Van Der Bijl Brouwer, Ingrid Mulder, Peter Lloyd

DRS Biennial Conference Series

In recent years, governments have increasingly pursued innovation by embed-ding design into their organizations. One particularly common approach to em-bedding design in government organization is to establish public sector innova-tion labs. These labs are described as contributors and facilitators of innovation in policymaking processes; however, less light has been shed on the role of in-house designers (including these labs) in fostering and managing the changes made by design practices within government organizations. In the current study, design management has been used as a theoretical lens to study the strategic activities of in-house designers in a Dutch municipality to embed design …


Design For Patient Empowerment: Guidelines To Design For Supporting The Self-Management Of People Living With Chronic Conditions, Teksin Kopanoglu, Katie Beverley, Dominic Eggbeer, Andrew Walters Jun 2022

Design For Patient Empowerment: Guidelines To Design For Supporting The Self-Management Of People Living With Chronic Conditions, Teksin Kopanoglu, Katie Beverley, Dominic Eggbeer, Andrew Walters

DRS Biennial Conference Series

Management of a chronic condition can be challenging, yet expectations from patients towards self-management have been increasing. Patient empowerment in chronic condition care has been gaining attention as a way of increasing the quality of life of patients and sustaining the limited resources of healthcare services. Design has the potential to facilitate empowerment through the designed products and services, yet how this can be achieved has not been fully explored. In this paper, we investigate empowerment from the patient’s perspective and present design guidelines to facilitate empowerment. A design research approach was followed utilising design probes. Research methods include observation, …


Disciplinarity And The Modes Of Legal Design, Michael Doherty Jun 2022

Disciplinarity And The Modes Of Legal Design, Michael Doherty

DRS Biennial Conference Series

This paper examines the emerging field of Legal Design through a critical reflection on the literature on academic disciplines and disciplinarity and argues that Legal Design does meet the criteria for recognition as an emerging academic sub-discipline. Its central contention is that Legal Design academics (together with their collaborative partners) have a timely opportunity to intentionally design the modalities of their nascent discipline. Academic disciplines can be understood in various ways. Whether this is, for example, from a sociological or an anthropological perspective, Legal Design has the chance to examine the human experience of disciplinarity and to consciously build an …


Service Journeys As Boundary Objects In Participatory Processes For Multi-Stakeholder Engagement: The Case Of The Easyrights Journeys, Maria Vitaller Del Olmo, Nicola Morelli Jun 2022

Service Journeys As Boundary Objects In Participatory Processes For Multi-Stakeholder Engagement: The Case Of The Easyrights Journeys, Maria Vitaller Del Olmo, Nicola Morelli

DRS Biennial Conference Series

Design disciplines are increasingly using journeys as a tool that addresses multiple purposes. Also known as Journey Maps, User Journey, Customer Journey, Experience Journey, or Service Journey, they represent the interaction of a person with a product or service step-by-step. This compilation of data reveals valuable insights for companies, organizations, decision-makers, managers, and service-owners to empathize with their users, triangulate their pain points and identify opportunities for improvement and innovation. Consequently, it is easy to understand the popularity of this method. This paper describes the case of the use of journeys in the easyRights project and presents their value as …


Tinder And Heartbeats: Wellbeing In The Use Of Dating Applications, Petra Salaric, Rebecca Cain, Emilene Zitkus, Valentijn Visch Jun 2022

Tinder And Heartbeats: Wellbeing In The Use Of Dating Applications, Petra Salaric, Rebecca Cain, Emilene Zitkus, Valentijn Visch

DRS Biennial Conference Series

Currently, there are more than 1500 dating applications, allowing people to connect with a single swipe. However, there is a rising concern about the behaviour encouraged by these digital forms of interactions in relation to negative effects on user wellbeing. Using an evocative autoethnographic approach combined with literature review, this study aimed to explore potential connections between the interaction design, user interactions, and user experiences within dating applications by following weekly experiences over four dating applications. The experiences were recorded with a journal, then explored using emotion capture cards, and visualised in emotionally mapped timelines. It was found that even …