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Exploring Successful Employee Retention Strategies In The Distribution Warehouse Industry, Meriam Sunday Dec 2024

Exploring Successful Employee Retention Strategies In The Distribution Warehouse Industry, Meriam Sunday

Walden Dissertations and Doctoral Studies

Low employee engagement often leads to employee dissatisfaction, reduced morale, and employee turnover. Frontline distribution warehouse managers who struggle to engage employees risk retention challenges. Grounded in Herzberg’s two-factor theory and Maslow’s hierarchy of needs theory, the purpose of this qualitative pragmatic inquiry was to explore employee engagement strategies frontline distribution warehouse managers use to increase retention. The participants were six frontline distribution warehouse managers who had successfully implemented employee engagement strategies and increased employee retention. Data were collected using semistructured interviews, public websites, public documents, current and archival. Using thematic analysis, four themes were identified: (a) effective leadership and …


Acute Care Hospitalizations: Intentional Rounding And The Relationship To Patient Satisfaction, Ernestine Lucrecia Quick Nov 2024

Acute Care Hospitalizations: Intentional Rounding And The Relationship To Patient Satisfaction, Ernestine Lucrecia Quick

Walden Dissertations and Doctoral Studies

Patients evaluate their experiences to determine if they will allow hospitals to provide their needed health services. Patient experience scores are used by hospitals to assess patients’ feelings about their interactions with the health care team and providers, the hospital facilities, and their likelihood to recommend the hospital to others. The purpose of this quantitative study was to determine whether a significant difference existed in patient satisfaction between those receiving care in a North Carolina inpatient health system before and after implementing intentional rounding (IR). The three research questions addressed the independent variable by comparing Press Ganey survey data for …


Evaluation Of The Effectiveness Of The Implementation Of A New Workflow Process On The Incidence Of High Blood Culture Contamination (Bcc) Rates In The Emergency Department, Angelita Rodgers Nov 2024

Evaluation Of The Effectiveness Of The Implementation Of A New Workflow Process On The Incidence Of High Blood Culture Contamination (Bcc) Rates In The Emergency Department, Angelita Rodgers

Walden Dissertations and Doctoral Studies

The purpose of this Doctor of Nursing Practice Project was to evaluate the effectiveness of a quality improvement (QI) initiative to reduce blood culture contamination (BCC) rates in the emergency department (ED) of a large healthcare organization in the southeastern United States. Evidence-base sources indicated that high blood culture contamination (BCC) rates compromised diagnostic accuracy, leading to unnecessary treatments, increased hospital stays, and elevated healthcare costs. The project was guided by the evidence-based practice question: “How does the implementation of a new workflow process influence the incidence of high blood culture contamination (BCC) rates in the emergency department?” To address …


Evaluation Of The Effectiveness Of The Implementation Of A New Workflow Process On The Incidence Of High Blood Culture Contamination (Bcc) Rates In The Emergency Department, Angelita Rodgers Nov 2024

Evaluation Of The Effectiveness Of The Implementation Of A New Workflow Process On The Incidence Of High Blood Culture Contamination (Bcc) Rates In The Emergency Department, Angelita Rodgers

Walden Dissertations and Doctoral Studies

The purpose of this Doctor of Nursing Practice Project was to evaluate the effectiveness of a quality improvement (QI) initiative to reduce blood culture contamination (BCC) rates in the emergency department (ED) of a large healthcare organization in the southeastern United States. Evidence-base sources indicated that high blood culture contamination (BCC) rates compromised diagnostic accuracy, leading to unnecessary treatments, increased hospital stays, and elevated healthcare costs. The project was guided by the evidence-based practice question: “How does the implementation of a new workflow process influence the incidence of high blood culture contamination (BCC) rates in the emergency department?” To address …


Developing An Educational Program To Educate Nurses About Sickle Cell Disease And Vaso-Occlusive Episodic Pain, Margaret Sih Buo-Frundi Nov 2024

Developing An Educational Program To Educate Nurses About Sickle Cell Disease And Vaso-Occlusive Episodic Pain, Margaret Sih Buo-Frundi

Walden Dissertations and Doctoral Studies

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Evaluation Of The Effectiveness Of The Implementation Of A New Workflow Process On The Incidence Of High Blood Culture Contamination (Bcc) Rates In The Emergency Department, Angelita Rodgers Nov 2024

Evaluation Of The Effectiveness Of The Implementation Of A New Workflow Process On The Incidence Of High Blood Culture Contamination (Bcc) Rates In The Emergency Department, Angelita Rodgers

Walden Dissertations and Doctoral Studies

The purpose of this Doctor of Nursing Practice Project was to evaluate the effectiveness of a quality improvement (QI) initiative to reduce blood culture contamination (BCC) rates in the emergency department (ED) of a large healthcare organization in the southeastern United States. Evidence-base sources indicated that high blood culture contamination (BCC) rates compromised diagnostic accuracy, leading to unnecessary treatments, increased hospital stays, and elevated healthcare costs. The project was guided by the evidence-based practice question: “How does the implementation of a new workflow process influence the incidence of high blood culture contamination (BCC) rates in the emergency department?” To address …


Professional Development Strategies For Nonprofit Organizations To Retain Key Talent, Anderline Celestin Nov 2024

Professional Development Strategies For Nonprofit Organizations To Retain Key Talent, Anderline Celestin

Walden Dissertations and Doctoral Studies

Some leaders of nonprofit organizations lack effective strategies for implementing professional development programs that could improve the retention of key talent. Retaining experienced, high-performing employees is a top concern for nonprofit leaders, as these individuals are vital to the organization's success and overall performance. Grounded in the human capital theory and Herzberg’s two-factor theory, this qualitative pragmatic inquiry was conducted to explore the strategies employed by nonprofit organization leaders to implement successful professional development programs aimed at increasing the retention of key talent. The participants were eight business leaders from nonprofit organizations in the United States who have professional development …


Improving Employee Retention In The Virtual Workforce, Marissa Williams Nov 2024

Improving Employee Retention In The Virtual Workforce, Marissa Williams

Walden Dissertations and Doctoral Studies

The need for addressing employee retention in the virtual workforce is critical, particularly in the context of the U.S. General Services Administration (GSA) Region 4. High employee turnover rates can lead to significant disruptions and decreased organizational performance. This administrative case study involved identifying effective strategies to improve retention and engagement among virtual employees. The practice-focused question involved understanding key factors that influenced employee retention and developing actionable recommendations for the GSA. Insights can be applied across similar organizations facing virtual workforce challenges. Data were collected through in-depth surveys with employees that were hired between 2020 and 2023, focusing on …


Improving The Department Of Veterans Affairs Medical Centers Electronic Health Record Implementation, Rodney James Laster Nov 2024

Improving The Department Of Veterans Affairs Medical Centers Electronic Health Record Implementation, Rodney James Laster

Walden Dissertations and Doctoral Studies

Implementing electronic health records (EHR) is critical for modernizing healthcare systems; however, existing research has indicated these initiatives are fraught with challenges. The Department of Veterans Affairs (VA) is responsible for providing care to millions of veterans and has encountered significant obstacles in its EHR modernization efforts, leading to budget overruns, extended timelines, and operational disruptions. EHR implementations within the VA are particularly complex due to underestimated costs, lengthy schedules, and unforeseen organizational hurdles. As a result, the VA’s EHR project has faced numerous setbacks, including delays and pauses in future deployments, creating a pressing need for effective strategies to …


Improving Employee Retention In The Virtual Workforce, Marissa Williams Nov 2024

Improving Employee Retention In The Virtual Workforce, Marissa Williams

Walden Dissertations and Doctoral Studies

The need for addressing employee retention in the virtual workforce is critical, particularly in the context of the U.S. General Services Administration (GSA) Region 4. High employee turnover rates can lead to significant disruptions and decreased organizational performance. This administrative case study involved identifying effective strategies to improve retention and engagement among virtual employees. The practice-focused question involved understanding key factors that influenced employee retention and developing actionable recommendations for the GSA. Insights can be applied across similar organizations facing virtual workforce challenges. Data were collected through in-depth surveys with employees that were hired between 2020 and 2023, focusing on …


Improving Employee Retention In The Virtual Workforce, Marissa Williams Nov 2024

Improving Employee Retention In The Virtual Workforce, Marissa Williams

Walden Dissertations and Doctoral Studies

The need for addressing employee retention in the virtual workforce is critical, particularly in the context of the U.S. General Services Administration (GSA) Region 4. High employee turnover rates can lead to significant disruptions and decreased organizational performance. This administrative case study involved identifying effective strategies to improve retention and engagement among virtual employees. The practice-focused question involved understanding key factors that influenced employee retention and developing actionable recommendations for the GSA. Insights can be applied across similar organizations facing virtual workforce challenges. Data were collected through in-depth surveys with employees that were hired between 2020 and 2023, focusing on …


Organizational Strategies To Better Serve The Behavioral Health Needs Of Teachers, Caterina Antonietta Viscomi Nov 2024

Organizational Strategies To Better Serve The Behavioral Health Needs Of Teachers, Caterina Antonietta Viscomi

Walden Dissertations and Doctoral Studies

Since the COVID-19 pandemic, many teachers have faced increased mental health challenges and insufficient administrative support. Effective behavioral health care is essential for organizations aiming to enhance teachers' mental well-being. However, there is a need to explore strategies that best meet the current mental health needs of educators. This qualitative case study used interviews and documentation to assess the needs of a small New Jersey behavioral health organization and to develop strategies addressing the growing mental health crisis among teachers. Data sources included four informal interviews with behavioral health leaders, secondary data from the host agency, and a review of …


Innovation Strategies To Develop A Sustainable Municipal Government Beyond A Financial Crisis, Vickie Michelle Riggins Medina Nov 2024

Innovation Strategies To Develop A Sustainable Municipal Government Beyond A Financial Crisis, Vickie Michelle Riggins Medina

Walden Dissertations and Doctoral Studies

Some government leaders lack knowledge of innovation strategies to develop a sustainable municipal government through a financial crisis. The purpose of this qualitative multiple-case study was to explore innovation strategies municipal government leaders employed to help overcome a financial crisis. The research question explored what innovation strategies municipal government leaders employ to help overcome a financial crisis. Argyris and Schön’s organizational learning theory of action provided the conceptual framework for this study. A purposeful sample of 10 participants included municipal government leaders and elected officials. Data were collected through semistructured open-ended interview questions, which elicited responses of shared experiences in …


The Effects Of Sleep And Culture On A Police Officer’S Mindset Involved In A Traffic Collison, Christopher Gary Cano Nov 2024

The Effects Of Sleep And Culture On A Police Officer’S Mindset Involved In A Traffic Collison, Christopher Gary Cano

Walden Dissertations and Doctoral Studies

The host police department experienced 58 traffic collisions from 2019-2020, which resulted in adverse outcomes for police officers and community members. The police department seeks a solution to reduce and prevent future collisions. This problem is not an isolated incident, as traffic collisions have been the leading cause of death and injury to police officers in the United States for the last three decades. Previous research focused on the causative factors of traffic collisions (speeding, distracted driving); however, little research has been dedicated to why a police officer would engage in risky driving. Is the mindset of a police officer …


Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran Nov 2024

Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran

Walden Dissertations and Doctoral Studies

COVID-19 was an unprecedented time in the global economy, causing a massive shift for many organizations conducting business. The speed at which organizations needed to implement World Health Organization’s restrictions and transition their teams from face-to-face to virtual environments was unpredictable. The purpose of this qualitative single case study was to explore what leaders prepared for an organization to cope with situations like COVID-19 when abruptly moving employees from face-to-face to virtual environments. A conceptual framework based on the organizational change theory and the team adaptation theory was used to direct this study. The research question address what strategies leaders …


Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran Nov 2024

Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran

Walden Dissertations and Doctoral Studies

COVID-19 was an unprecedented time in the global economy, causing a massive shift for many organizations conducting business. The speed at which organizations needed to implement World Health Organization’s restrictions and transition their teams from face-to-face to virtual environments was unpredictable. The purpose of this qualitative single case study was to explore what leaders prepared for an organization to cope with situations like COVID-19 when abruptly moving employees from face-to-face to virtual environments. A conceptual framework based on the organizational change theory and the team adaptation theory was used to direct this study. The research question address what strategies leaders …


The Relationship Among Emotional Intelligence And Leadership Styles Of Female Law Enforcement Executives, Durriyyah Drummond Nov 2024

The Relationship Among Emotional Intelligence And Leadership Styles Of Female Law Enforcement Executives, Durriyyah Drummond

Walden Dissertations and Doctoral Studies

Effective leadership within police organizations has contributed to challenges in retention, recruitment, and increased negative public attention. While researchers have proposed a relationship between emotional intelligence (EI), leadership effectiveness, and leadership styles, limited research has explored these dynamics within law enforcement, particularly among female law enforcement executives. This study utilized transformational leadership theory, the full-range leadership model, and trait EI theory as its theoretical frameworks. The primary objective of this quantitative research was to assess the relationship between gender, EI, and leadership styles, building on previous studies that examined similar correlations among African American and Caucasian law enforcement executives. The …


Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran Nov 2024

Discovering Strategies To Lead Teams Abruptly Forced Into Virtual Environments Due To The Covid-19 Pandemic, Shonelle Maria Ramserran

Walden Dissertations and Doctoral Studies

COVID-19 was an unprecedented time in the global economy, causing a massive shift for many organizations conducting business. The speed at which organizations needed to implement World Health Organization’s restrictions and transition their teams from face-to-face to virtual environments was unpredictable. The purpose of this qualitative single case study was to explore what leaders prepared for an organization to cope with situations like COVID-19 when abruptly moving employees from face-to-face to virtual environments. A conceptual framework based on the organizational change theory and the team adaptation theory was used to direct this study. The research question address what strategies leaders …


Lived Experiences Of Seeking Mental Health For Students In Rural North Dakota, Chaleigh Pedrini-Clark Nov 2024

Lived Experiences Of Seeking Mental Health For Students In Rural North Dakota, Chaleigh Pedrini-Clark

Walden Dissertations and Doctoral Studies

The need for mental health support and services is global in nature. While there is considerable research on mental health, student mental health, and the importance of mental health, little empirical research has been conducted on rural student mental health in the United States. The qualitative study utilized a phenomenological systems approach to explore the experiences of seven rural North Dakotan young adults, aged 18-27, in their attempts to locate appropriate mental health services while they were in high school. Through semistructured virtual interviews, these lived experiences were explored with six female and one male participant, with a focused perspective …


Exploring The Lived Experiences Of Kindergarten Through Grade 12 Education Leaders’ With Digital Transformation Strategies During And Post Covid-19, Vilma Tannisha Ramirez Nov 2024

Exploring The Lived Experiences Of Kindergarten Through Grade 12 Education Leaders’ With Digital Transformation Strategies During And Post Covid-19, Vilma Tannisha Ramirez

Walden Dissertations and Doctoral Studies

The rapid spread of the coronavirus SARS-CoV-2 in March 2020 had a profound impact on global kindergarten through Grade 12 (K–12) education, causing significant disruption to the learning environment and compelling many education leaders to immediately embrace emergency remote learning measures. There was a gap in knowledge of education leaders’ lived experiences of this transformation. The purpose of this qualitative phenomenological study was to explore the lived experiences of U.S. K–12 education leaders in creating digital transformation strategies during the wake and aftermath of the COVID-19 pandemic. The conceptual framework consisted of Trist and Bamforth’s sociotechnical subsystem theory and Wade’s …


Strategies To Reduce Employee Turnover In The Insurance Industry In Jamaica, Kenneth Barrington Roberts Nov 2024

Strategies To Reduce Employee Turnover In The Insurance Industry In Jamaica, Kenneth Barrington Roberts

Walden Dissertations and Doctoral Studies

High employee turnover in insurance agencies can have a detrimental effect on overall team performance and significantly impact on the organization's financial health. To address the problem, insurance managers must understand effective strategies to improve employee retention. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative pragmatic inquiry was to explore strategies insurance managers use to reduce their employee turnover rate. The participants were three insurance managers of the Jamaican insurance industry. Data were collected using semistructured virtual interviews and a review of public documents related to turnover data. Through thematic analysis, three themes emerged: a) supportive leadership for …


Restoring And Improving Senior Citizens' Trust In Water Safety In Flint, Michigan, Jessica Nichole Burt Nov 2024

Restoring And Improving Senior Citizens' Trust In Water Safety In Flint, Michigan, Jessica Nichole Burt

Walden Dissertations and Doctoral Studies

Trust can be defined as a belief in truth, hope, or simply the idea that a person or group has the best interest or ability of the next party. During the Flint, Michigan, water crisis, trust significantly impacted how a person or group perceived the person deemed dependable when decisions made impacted their life. The purpose of this study was to explore senior citizens' experiences and perceptions and make recommendations for restoring the public's confidence in water safety in Flint, Michigan, which has been fragmented within the minority senior community. A qualitative case study was designed by using interviews to …


Effective Healthcare Administration Strategies That Increase Healthcare Employees’ Satisfaction And Reduce Related Turnover Costs, Candace F. Kelly Oct 2024

Effective Healthcare Administration Strategies That Increase Healthcare Employees’ Satisfaction And Reduce Related Turnover Costs, Candace F. Kelly

Walden Dissertations and Doctoral Studies

Ineffective leadership styles among healthcare administrators can negatively impact employee and patient satisfaction, ultimately reducing organizational revenue. Grounded in transactional, transformational, and servant leadership theories, the purpose of this qualitative pragmatic inquiry was to explore effective strategies employed by healthcare administrators to enhance employee and patient satisfaction. The study involved six healthcare administrators from three rural hospitals in Arkansas, with data gathered through semi-structured interviews and public records. Thematic analysis revealed four key themes: (a) communication, (b) employee engagement, (c) ethics, and (d) monitoring key performance indicators (KPIs). A key recommendation is for healthcare administrators to invest in leadership development …


Information Systems Management Strategies For Faith-Based Organizations To Maintain Funding, Jacquelyn Faucette Oct 2024

Information Systems Management Strategies For Faith-Based Organizations To Maintain Funding, Jacquelyn Faucette

Walden Dissertations and Doctoral Studies

Faith-based organizations that fail to secure consistent funding risk discontinuation of operations. To ensure stable funding, leaders of these organizations must understand effective information systems management strategies. Grounded in the management information systems (MIS) framework, the purpose of this qualitative pragmatic inquiry study was to explore effective information systems management strategies that leaders of faith-based organizations use to maintain funding to continue their operations. The participants were six leaders of faith-based organizations in central Arkansas. Data was collected using semistructured interviews and a review of publicly available documents about MIS strategies and financial statements. Using thematic analysis, three themes were …


Relationship Between Enrollment, Retention, Alumni Giving, And Financial Health At Historically Black Colleges And Universities, Kenneth Mercury Oct 2024

Relationship Between Enrollment, Retention, Alumni Giving, And Financial Health At Historically Black Colleges And Universities, Kenneth Mercury

Walden Dissertations and Doctoral Studies

Decreasing financial health damages an organization’s reputation and economic viability to survive. Historically Black Colleges and Universities (HBCUs) leaders must strive to improve their financial health to protect their institution’s reputation and risk of closure. Grounded in strategic enrollment management theory, the purpose of this quantitative ex-post facto study was to examine the relationship between student enrollment, student retention, alumni giving, and financial health of HBCUs. The participants were 101 HBCUs collected from the National Center for Education Statistics and the Voluntary Support of Education databases, from 2020 to 2022. The results of the multiple linear regression analysis showed that …


The Pulse Of Connection: Trust And Confidentiality In Internal Coaching Dynamics, Mehdi Ebrahimi Oct 2024

The Pulse Of Connection: Trust And Confidentiality In Internal Coaching Dynamics, Mehdi Ebrahimi

Journal of Social, Behavioral, and Health Sciences

Internal coaching is growing in popularity across various industries and sectors, either as a standalone resource or in conjunction with external coaching and other relevant programs and initiatives. Despite the growing popularity and reported benefits, there is a substantial dearth of research on the dynamics of “internal coaching” relationships, making it one of the least explored areas in organizational coaching literature. This paper contributes to addressing the research gap by presenting the outcomes of a study that explores the coach–client relationship and captures perspectives from internal coaches, external coaches, managers, and, notably, coachees, also known as coaching clients. Employing a …


Strategies To Overcome Burnout In Women In Behavioral Health Leadership, Pamela Atueyi Oct 2024

Strategies To Overcome Burnout In Women In Behavioral Health Leadership, Pamela Atueyi

Walden Dissertations and Doctoral Studies

The global mental health landscape is currently facing a significant crisis, characterized by an unprecedented surge in patient demand and a concurrent shortage of therapists. This imbalance has led to overwhelmed mental health facilities, prolonged access and wait times for patients, and diminished quality of care. Several factors contribute to this crisis, including the increased prevalence of mental health issues exacerbated by the COVID-19 pandemic, the ongoing stigma surrounding mental health treatment, and systemic problems, such as the lack of training programs, leaders not feeling supported, and low retention rates. This study explored significant burnout levels among women behavioral health …


Mitigating The Impact Of Remote Work Challenges On Employee Productivity, Michael Gamble Oct 2024

Mitigating The Impact Of Remote Work Challenges On Employee Productivity, Michael Gamble

Walden Dissertations and Doctoral Studies

Challenges encountered in remote working during and after the COVID-19 pandemic negatively affect the performance and productivity of employees as they are not familiar with remote working strategies. The rapid shift brought about difficulties for business leaders to manage a remote workforce and need for solutions or effective strategies. Grounded in the self-determination theory, the purpose of this qualitative case study was to explore and identify strategies business leaders use to mitigate the negative effects of remote working environments. Participants were 11 business leaders from software companies who adopted remote working models in their business strategies. Data were collected through …


Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo Oct 2024

Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo

Walden Dissertations and Doctoral Studies

The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …


Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo Oct 2024

Information-Technology-Aided Customer Relationship Management Strategies For Improving Financial Institutions’ Business Performance, Joy Kudakwashe Semwayo

Walden Dissertations and Doctoral Studies

The Zimbabwean banking industry has struggled to adopt Information Technology (IT)-enabled customer relationship management (CRM), limiting its ability to effectively manage customer relationships and improve overall performance. Senior banking leaders must understand IT-driven CRM strategies to better retain customers and enhance bank performance. Grounded in functionalism and social control theories, the purpose of this qualitative pragmatic inquiry was to explore IT-aided CRM strategies some senior bank leaders use to improve customer retention and enhance bank performance in Zimbabwe. The participants consisted of six senior leaders from different banks in Zimbabwe who successfully utilized IT-driven CRM strategies to retain customers and …