Digital Commons Network^™

Design As A Distributed Capability For Organizational Strategies Of New Product Development, Caterina Dastoli, Gabriele Goretti

DRS Biennial Conference Series

This study positions Design as a distributed capability for New Product Development through ecosystems knowledge. While the strategic role of Design in local productive systems is well established, new technology affordances often necessitate the design and implementation of organizational strategies—beyond traditional business strategies—across SMEs from diverse industrial clusters. Consequently, technological evolution calls for a system-level positioning of Design interventions and a clear articulation of Design capabilities within the organizational dimension of an ecosystem, where multiple actors participate in strategic and operational decision-making for New Product Development. By conceptualizing Design as an organizational intelligence, this research highlights its potential to enable …

Toward An Architectural Model Of Design Methods: Meta-Methods, Proto-Methods, And Method Building Blocks, Colin M. Gray, Shruthi Sai Chivukula, Abdul Moeed Asad

DRS Biennial Conference Series

Design methods have long occupied a central yet ambiguous role in design research. They are invoked as distillations of procedural knowledge and recipes for action but also function as placeholders for more complex performances. Yet the persistent assumption that methods are checklists—mechanical sequences of steps that can be validated or optimized—has obscured their performative and situated dimensions. This paper revisits the nature of methods through an architectural model that distinguishes between meta-methods, proto-methods, and method building blocks. Drawing from historical, theoretical, and empirical discussions, we argue that methods are best understood as assemblages of prescription and performance, whose coherence emerges …

Embedding Design Capability In Growth-Oriented Smes In China: A Multiple-Case Study, Shiyi Li

DRS Biennial Conference Series

This multi-case study of seven Chinese growth-oriented manufacturing SMEs explores how design capability is integrated and stably embedded within organizational innovation systems. Through analysing the dynamic process of sensing-seizing-reconfiguring and integrating the RPV framework, four stable embedding patterns are identified: Supporting, Rooted, Cognitive, and Instrumental. Findings reveal that embedding patterns are jointly determined by value creation logic, value chain position, resource conditions, and managerial cognition. Design capability embedding is not a linear maturity process but depends on continuous dynamic adaptation and organizational adjustment. Market validation feedback loops linking design investment to business outcomes play a crucial role in sustaining embedding …

Strategic Design For Circular Transitions: Co-Defining Servitisation Strategies With A Furniture Company, Mattia Italia, Silvana Migliozzi, Michele Melazzini, Daniela Maurer, Xue Pei

DRS Biennial Conference Series

The furniture industry is currently facing profound environmental and systemic challenges that demand radical transformation. Servitisation, understood as the shift from selling products to delivering value through integrated product–service systems, offers a potential pathway to foster circularity and long-term competitiveness. However, this change requires the adaptation and integration of circularity strategies within the sector. Strategic Design and Transition Design can provide solid theoretical and practical foundations to support this integration. Therefore, this article explores how participatory processes supported by design can assist companies in co-defining circular strategies through servitisation. Using Participatory Action Research within a leading Italian furniture manufacturer, the …

A Product-Service System Design Approach For The Frame Innovation Of Automated Robotaxi Interior Space Cleaning, Zhiqian Hu, Yaojia Zhang, Peiyuan Ge, Leijie Ding, Mager Birgit, Li Zhang

DRS Biennial Conference Series

Robotaxi services are expanding rapidly, but interior cleanliness, valued by passengers, remains a critical weak link. This study examines embedding the Automated Robotaxi Interior Space Cleaning (ARISC) framework in existing operations via a product service system (PSS) architecture without reducing fleet availability. Methodologically, frame innovation is undertaken from companies’ internal processes and governance: first, the study benchmarks DiDi Autonomous Driving, Baidu’s Apollo Go, and SAIC Mobility Robotaxi, and maps existing Robotaxi service systems; second, eleven semi structured interviews with cleaning providers, company staff, and passengers yield 384 records indicating functional needs (air circulation, surface cleaning, waste removal) and value needs …

Service Design-Driven Formation Of Dynamic Capabilities For International Service Innovation: A Case Study Of A Chinese Nev Firm, Chengbo Li, Jun Zhang

DRS Biennial Conference Series

Amidst the acceleration of internationalization, service innovation has emerged as a critical pathway for New Energy Vehicle (NEV) firms to attain sustainable growth. Adopting a dynamic capability view (DCV), this paper investigates how service design contributes to the development of service innovation dynamic capabilities (SIDCs) within firms undergoing internationalization. Drawing upon a case study of the BYD New Energy Vehicle firm, the findings indicate that the functional, systemic, and iterative characteristics of service design facilitate the construction of micro-foundations for SIDCs. This is achieved through the integration of user insights, the fostering of cross departmental collaboration, and the reconfiguration of …

Designing For Emotion: A Scoping Review Of Phygital Emotional Experience Design In Historical Museums, Linlin Wang, Jiarui Wu*, Yi Zhang, Sai Ma, Yingji Wang

DRS Biennial Conference Series

Abstract: As digital technology becomes an integral part of museum services and strategies, visitor experiences have evolved from physical to phygital experiences. Phygital emphasizes the fusion of digital and physical environments, constructing complex emotional scenarios that bridge those realms across different exhibition phases—from entry and immersion to extended experiences—thus distinguishing itself from traditional, object-led historical museums. This scoping review employs a hybrid deductive-inductive coding method to analyse 54 publications from databases including WOS, IEEE Xplore, Scopus, PubMed, and PsycInfo. It proposes a DES emotional experience framework for historical museums and identifies corresponding technological interventions and design directions. The study advocates …

Design As Strategic Competence For The Evolving Energy Industry, Qing Tian, Xiangyang Xin

DRS Biennial Conference Series

Responding to the evolving changes in the energy industry—from government-led infrastructure development to business-driven energy solutions, and nowadays to energy products and services created by householders—this paper explores how design can contribute to this transition and create value across multiple frontlines. The paper begins by outlining the dynamics of the energy industry’s transformation and the reasons behind it, followed by a case study conducted in collaboration with an internationally recognized renewable energy technology company. The case study traces the evolution of design from a peripheral function to a central driver of corporate strategy. It identifies a triple-mechanism model through which …

Strategies For Successful Collaborative Engagement: Navigating Organizational Dynamics, Sylvan Lobo, Ravi Mahamuni

DRS Biennial Conference Series

Typical organizations are characterized by complexity, comprising individuals working in isolated groups with competing priorities. Structural and cultural factors often hinder effective collaboration, despite organizational efforts. This paper examines collaboration dynamics in organizations through the lens of behaviour-change. It introduces the CraftChange framework for behaviour-change for promoting collaborative participation, demonstrating the approach through an analysis of two real-world organizational projects. The paper argues that genuine participatory engagement cannot be achieved solely through top-down directives or establishment of support units like innovation labs, design thinking or prototyping teams. Instead, there is a need to focus on bringing behaviour-change through a stagewise …

Public Participation Infrastructuring For Sustainability Transitions, Maria Andrea Valladares, Ida Nilstad Pettersen, Martina Maria Keitsch

DRS Biennial Conference Series

Public participation plays a central role in sustainability transitions and addressing complex environmental challenges. However, governments face multiple challenges in enabling meaningful public participation and multi-stakeholder collaboration. Such processes tend to be constrained by legal frameworks, institutional rigidity, fragmented infrastructures, and limited capacity to facilitate multi-stakeholder dynamics. Drawing on insights from literature on transition governance and public participation, this article explores how public participation systems and infrastructures can be shifted towards what is needed in the context of transitions. The concept of infrastructuring is proposed as an analytical and design-orienting tool. Infrastructuring, here understood as an ongoing process of building …

Transforming A Precarious Equilibrium: Embracing Complexity In Public Design Practices, Thomas Van Arkel, Nynke Tromp, Deger Ozkaramanli

DRS Biennial Conference Series

This paper examines how design space for engaging with complexity was constrained, negotiated and expanded within a Dutch public sector organisation providing occupational disability services. While systemic design calls for transformation and embracing complexity, practical understanding of enacting this within a political-administrative context remains limited. Through critical analysis of a participatory action research project, we trace six key moments where possibilities for transformation were opened up or constrained: from processing the initial individual-centric framing, through recognising relational complexity, to translating insights into interventions. Our analysis reveals tensions between systemic aspirations and organisational realities: while the project successfully reframed reintegration from …

Design Things In Search For Public Concern: A Study Of How Urban Lighting Is Scripted In The City Of Gothenburg, Christina Vildinge, Elena Raviola

DRS Biennial Conference Series

Light is gaining attention as a design element in public space. Its relational and ephemeral aesthetics enable urban transformations beyond the built environment, offering new possibilities for sustainable and inclusive cities. Yet, artificial light remains a relatively new concern in planning, traditionally excluded in drawings and regulations. This paper examines how light’s relational materiality is translated within urban planning and design, and travels as a matter of concern in city governance to become a public thing. Drawing on Actor-Network Theory, we analyze municipal lighting policymaking in Gothenburg, Sweden, showing how light’s multiple dimensions—its aesthetics, sustainability, safety, environmental —are mediated through …

Dilemmas Of Institutionalizing Human-Centered Design In Startups, Wenlin Zhang, Jin Ma

DRS Biennial Conference Series

While business and strategic design scholarship widely acknowledges the benefits of Human-Centered Design (HCD), limited research noted that implementing HCD may produce intricate challenges in real-world business contexts—especially in startups constrained by resource scarcity and limited time for trial and error. Drawing on institutional theory, we examine how HCD permeate into organizational culture, strategy making, and daily operations. Our case study develops a framework of “HCD Institutionalization Dilemma”. The framework encompasses four themes. First, overcommitment to HCD, where organizational members deeply adhere to HCD tenets. Second, operational predicament perception, where high investments fail to deliver tangible, actionable design outputs. Third, …

How Automation Impacts Worker Ecosystems In Organizations: A Case Study Of Autonomous Bus Operations At An International Airport, Garoa Gomez-Beldarrain, Femke Van Dam, Euiyoung Kim, Himanshu Verma, Alessandro Bozzon

DRS Biennial Conference Series

Organizations are increasingly immersed in automation programs aimed at enhancing operational efficiency, yet these initiatives fundamentally impact and reshape traditional workplaces. Prior research has examined automation's effects on workers who directly interact with it, but less attention has been given to how broader worker ecosystems are impacted. To address this gap, we investigate an autonomous shuttle bus project at an international airport. We conduct an interview study with nine external experts holding prior experience in similar automation contexts. To engage participants in discussing the impacts of a future autonomous bus operation, we utilize systemic design as a lens and conduct …

Exploring Intentions And Use Scenarios Behind Geomatic Data Artefacts For Public Health Policies In Québec From A Co-Design Perspective, Angélique Montuwy, Lorenz Herfurth

DRS Biennial Conference Series

This paper explores the production and intended use of publicly available Geomatic Data Artefacts (such as geo-repositories, maps, and dashboards) and their relevance in the context of public health policies. We are an interdisciplinary team of academics with backgrounds in geomatics and design who began discussing the role of accessing and visualizing geographic data to support participation in public healthcare policy. Specifically, this paper examines questions related to stakeholder involvement in the production and development of use scenarios for Geomatic Data Artefacts that inform public health policies. We reviewed existing artefacts, conducted a first round of conversations, and produced an …

Symbiotic Behaviors And Strategic Design: A Situated Participatory Framework For Organizations Led By/For Older Adults, Juliana Gómez, Mariana González, Tala Pedraza, Laura Sofía Riveros

DRS Biennial Conference Series

Café Séneca, the largest affinity chapter of the Uniandinos Alumni Association in Colombia, is dedicated to the wellbeing of older adults and led by retired members. Despite its popularity, the chapter lacked a strategic design structure, relying on inertia to shape its activities and limiting its ability to evolve sustainably. This paper presents a reflective case study of SenSilver, a situated participatory strategic design framework developed for organizations led by and for older adults. Combining business, positive, and empowerment-oriented design with biological, social, and psychological dimensions of aging, the framework was applied through a research-consultancy process with Café Séneca. The …

Design And The Public Sector: Contemporary Methods And Practice, Scott Schmidt, Sabine Junginger, Marzia Mortati, Federico Vaz

DRS Biennial Conference Series

The DRS2026 track titled “Design and the Public Sector: Contemporary Methods and Practices” examines the expanding relationship between design and the public sector, situating design as an active process in shaping public services, institutional change, and governance practices. Building on a trajectory established across DRS2022, DRS2024, and now DRS2026, this third Design for Policy and Governance Special Interest Group (PoGoSIG) hosted track reflects a shift from foundational and integrative concerns toward a more systems-based orientation. The following contributions are organised around four central themes: AI and New Technologies, Design and Infrastructure, Hope and Imagination, and Participation in Policymaking. Drawing on …

Book Review: A Literacy Coach’S Playbook: Building A Winning Team To Improve Student Achievement, Kirsten Burke Smith

The Language and Literacy Spectrum

This scholarly book review of A Literacy Coach’s Playbook: Building a Winning Team to Improve Student Achievement (Brieske-Ulenski & Kelley, 2025) provides a detailed overview of a new clinical model of literacy coaching. The proposed approach, a Clinical Literacy Coaching Framework (CLCF), draws upon a medical model to build Literacy Leadership Teams (LLT) to improve data-informed and culturally-sustaining instruction.

How States Can React To The “Summer Of Flooding,” Increase Flood Insurance Coverage, And Improve Flood Resiliency, Perry S. Warren, Esq., Joseph P. Keller, Esq.

San Diego Journal of Climate & Energy Law

Summer 2025 was the United States’ “summer of flooding,” as shown by four one-in-1,000-year rainfall events that occurred during a single week in July. Because flood damage is not covered under a standard homeowners, renters, or commercial insurance policy, many individuals and businesses affected by these storms will face difficulties repairing their property unless they purchased flood insurance. As flood risks increase due to climate change, flood insurance will become increasingly unaffordable unless governments intervene.

In 2024, Pennsylvania became the first and only state that established a Flood Insurance Premium Assistance Task Force. The Task Force issued nine recommendations calculated …

Effective Technology Strategies Supporting Green Supply Chain Management Within Guyana’S Oil And Gas Industry, Clairmont Andrew Austin

Walden Dissertations and Doctoral Studies

No abstract provided.

Implementation And Evaluation Of A Nurse-Led Telehealth Protocol To Reduce No-Show Rates Among Chronic Care Patients, Yaneisy Puig

Walden Dissertations and Doctoral Studies

No abstract provided.

Whitlatch, Jo Bell, San Jose State University

Emeritus and Retired Faculty Biographies

University of California, Berkeley, Library & Information Studies, 1987 PhD

University of California, Berkeley, Asian Studies, 1973 MA

University of Minnesota, Library Science, 1966 MA

University of Minnesota, History, 1964 BA

Enhancing Hiv Prevention: Implementation And Evaluation Of A Standardized Hiv Risk Assessment Screening In A Primary Care Setting, William Duckworth

Doctoral Dissertations

Background: HIV remains a persistent public health concern, with 1.3 million people affected worldwide. Although advances in treatment have improved long-term management, early prevention still relies on identifying individuals at elevated risk. In many primary care settings, routine HIV risk assessment is inconsistent or absent, resulting in missed opportunities to screen, educate and initiate prevention strategies such as pre-exposure prophylaxis (PrEP). This gap underscores the need for structured, evidence-based tools to improve early risk identification and strengthen HIV prevention efforts. Purpose: Implement and evaluate an evidence-based standardized screening process for HIV risk assessment to achieve early identification and enhance appropriate …

Staff Education To Improve Adolescent Behavioral Health Referrals Through Crafft Screening And Motivational Interviewing Training, Franca Achaleke

Walden Dissertations and Doctoral Studies

No abstract provided.

From Awareness To Action: Developing Protocols For Tardive Dyskinesia Aims Screening Among Mental Health Clinicians, Annette Pratt

Nursing Capstones

Tardive dyskinesia (TD) is an often-irreversible movement disorder linked to prolonged antipsychotic treatment. It is under-recognized in mental health settings due to inconsistent or absent screening. Early identification with validated tools such as the Abnormal Involuntary Movement Scale (AIMS) is advised but not routinely performed, resulting in delayed diagnosis and poor management. The Doctor of Nursing Practice (DNP) project aims to improve TD detection by implementing a standardized AIMS screening protocol using a quasi-experimental, pre- and post-test design. Project components include prescriber education and demonstration using the AIMS tool. Participants are mental health prescribers managing antipsychotic medications. Expected outcomes include …

China Maritime Report #54: Chairman Xi's Navy, Ryan D. Martinson

CMSI China Maritime Reports

Main Findings

• Xi Jinping has played a critical role in the Chinese Navy’s rapid transformation into a large, technologically advanced sea service capable of conducting an expanding catalog of maritime operations, from the littorals of the People’s Republic of China (PRC) to the Atlantic Ocean.
• Since assuming power in November 2012, Xi Jinping has participated in at least 15 engagements with the People’s Liberation Army Navy (PLAN). He has inspected multiple PLAN units, including the Navy’s two nuclear submarine units; attended the commissioning of new naval vessels; visited the PLAN headquarters; and presided over two major fleet reviews.
• In 2014, …

Enhancing Postsecondary Outcomes For Students With Emotional And Behavioral Disorders: A Design-Based Mixed Methods Approach To Transition Planning, Kate M. Schrum

Dissertations

Students with emotional and behavioral disorders (EBD) experienced significantly lower postsecondary outcomes when compared to same-aged peers. These outcomes included lower graduation rates, higher unemployment rates, and difficulty establishing independent living arrangements (Wagner & Newman, 2015). Following a human-centered, design-based approach, the scholar-practitioner found a lack of consistent and meaningful transition support specifically designed for students with EBD. Working with a stakeholder team of educational professionals directly involved in supporting transition for students with EBD at an alternative special education program, the scholar-practitioner developed a "Transition Toolkit". The toolkit contained scaffolded grade-level checklists (for grades 6–12) with self-advocacy and goal-setting …

Using Design Thinking To Support Teacher Confidence In Delivering Culturally Relevant Literacy Instruction To Address Literacy Achievement Gaps, Amy Winters

Dissertations

Despite comprehensive efforts over the years, literacy rates in the United States continued to decline, particularly among students from disadvantaged populations. The literacy achievement gap was driven by socioeconomic disparities, inadequate teacher preparation, and a lack of access to evidence-based, culturally relevant materials. In the Main School District (MSD), the scholar practitioner identified while interventions existed, inconsistencies in literacy instruction and a lack of teacher confidence in delivering culturally responsive instruction hindered student progress. The dissertation in practice focused on addressing issues in literacy instruction and achievement while highlighting ways to meet teachers’ needs and provide means to engage all …

Examining How Student Involvement And Identity Shapes Perceptions Of Cal Poly Administrative Communication And Organizational Change, Ellenor Rose Nunes

Communication Studies

This study examined the relationship between student organization involvement, sense of belonging, and perceptions of administration at California Polytechnic State University (Cal Poly). Using survey data collected from 176 students, independent samples t-tests and correlation analyses were conducted in SPSS Version 25 to examine whether involvement in student organizations was associated with perceptions of administration and institutional belonging. Results indicated no significant relationship between levels of involvement and perceptions of administration or organizational change communication. However, students involved in student organizations reported significantly greater feelings of mattering and belonging compared to non-involved students. Additionally, students with stronger feelings of belonging …

City Farm Slo: A Case Study Of Nonprofit Regenerative Agriculture, Carver Tunnell

Master's Theses

The focus of this thesis is to create a case study on City Farm SLO, a nonprofit based in San Luis Obispo, California, that has engaged in education and regenerative agriculture on City owned land since 2013. This case study is intended for use in undergraduate agribusiness and natural resource management courses, to encourage thoughtful discussion surrounding nonprofit and regenerative agricultural systems. The case presents the nonprofit at a time of relative success, having recently secured a lease renewal, extending stewardship 40 years into the future. However, the reliance on grants and donations threatens the security of the operation going …