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Union And Nonunion Employment: An Investigative Study Of Factors In The Employment Setting That May Influence The Development Of Burnout, Rachel Elizabeth Costello

Walden Dissertations and Doctoral Studies

The primary goal of this two-phased, sequential mixed-methods study was to discover whether union affiliation is associated with a lower occurrence of burnout in factory workers by comparing union and nonunion workers. The objective was to determine levels of burnout in union and nonunion employees as well their perception of social support in the workplace. The theoretical synthesis consisted of conservation of resources theory and the theory of reasoned action. The Oldenburg Burnout Inventory (OLBI) and the Quality of Worklife Questionnaire were used to identify the characteristics of the workplace (job demands and job resources) and the level of burnout. …

Foundations Of School Stakeholder's Perceptions Related To School Building Conditions And Learning, James T. White

Walden Dissertations and Doctoral Studies

As school buildings continue to age, school stakeholders are increasingly concerned about the influence school facilities have on the academic achievement of students, especially in urban low income school districts. The purpose of this qualitative multiple case study was to examine school building conditions through the perceptions of 12 stakeholders including teachers, facility managers, administrators, and school board members in 3 school districts. The research question involved understanding how local school stakeholders perceived or acknowledged the relevance and relationship of school building conditions to student learning, social constructivism and aspects of organizational theory severed as the conceptual frameworks for this …

Leadership Styles And Faculty Satisfaction In The State University System Of Florida, Justin Ted Bateh

Walden Dissertations and Doctoral Studies

Universities must retain satisfied employees to enhance productivity and reduce turnover. Leadership represents one of the fundamental factors in job satisfaction. The purpose of this correlational study was to examine the relationship between perceived academic administrator leadership styles and the satisfaction of faculty members. The independent variables were the transformational, transactional, and passive/avoidant leadership styles of academic administrators as evaluated by faculty members. The dependent variable was job satisfaction of full-time faculty members. The Multifactor Leadership Questionnaire was used to identify the leadership style of an administrator as perceived by faculty members. Spector's Job Satisfaction Survey was used to assess …

Barriers And Supports To Implementation Of Principal Leadership For School Change, Jodi M. Delucia

Walden Dissertations and Doctoral Studies

Practices for supporting school change have not been implemented consistently in K-12 schools in the United States. Researchers have not studied the needs of K-12 principals who fail to implement these practices, and barriers or supports to implementation have not been identified. The purpose of this sequential explanatory mixed methodology study was to understand K-12 principals' perceptions of the supports and barriers related to their abilities to implement the practices of challenging the process, inspiring a shared vision, enabling others to act, modeling the way, and encouraging the heart. Seven public school principals and 29 teachers in their schools completed …

Ethical Leadership And Good Governance In Nigerian Local Governments, Bartholomew Okechukwu Okagbue

Walden Dissertations and Doctoral Studies

Research literature identifies ethical leadership, a leadership grounded in ethical norms and practice, as a critical vehicle for achieving organizational goals and fostering good governance. However, little research on leadership has focused on the public sector, leaving a gap in the literature. Leadership in governance is a concern in local government in Nigeria; in spite of the 1976 reforms, the country still lacks good governance and corresponding socioeconomic development. The purpose of this qualitative case study was to explore an ethical leadership model, and determine how such a model could inspire and sustain good governance in Nigerian local government administration. …

A Correlational Study Of Telework Frequency, Information Communication Technology, And Job Satisfaction Of Home-Based Teleworkers, Shana P. Webster-Trotman

Walden Dissertations and Doctoral Studies

In 2008, 33.7 million Americans teleworked from home. The Telework Enhancement Act (S. 707) and the Telework Improvements Act (H.R. 1722) of 2009 were designed to increase the number of teleworkers. The research problem addressed was the lack of understanding of factors that influence home-based teleworkers' job satisfaction. Job dissatisfaction has been found to have a significant impact on voluntary turnover. The purpose of the study was to assess the relationship among telework frequency, information communication technology (ICT), and job satisfaction. The research questions were designed to answer whether correlational relationships exist among telework frequency, ICT, and job satisfaction and …

Project Study: An Action Plan For Implementing Response To Intervention, Leah W. Hamilton

Walden Dissertations and Doctoral Studies

The Individuals with Disabilities Education Improvement Act of 2004 allows schools to utilize response to intervention (RtI) as early intervention to prevent at-risk students from becoming labeled as learning disabled. Using action research methodology and school change theory, the purpose of this project study was to determine the RtI implementation needs of a rural elementary school (LE). The guiding research question was to identify the components of an RtI framework currently being utilized during the pre-referral process at LE. This study employed a qualitative method triangulation design to analyze data from key stakeholders including questionnaires; individual interviews from six reading …

A Phenomenological Study Of Leader Experiences And Reactions To Transformational Change In A Multicampus System, John E. Cech

Walden Dissertations and Doctoral Studies

Research on organizational change theory confirms the importance of leaders' ability to establish a sense of urgency, create institutional support for change, develop a vision, communicate the vision, empower others toward action, generate results, and ultimately create change in the organizational culture. Organizational change in nested systems, in which CEOs of individual units report upward through a state, regional, or corporate hierarchy, has not been extensively studied. To address this gap in the literature, this phenomenological study explored perceptions of college leaders who in 2002-2003 participated in the transformation of seven 2-year technical colleges into a community college system. The …

The Relationship Between Leadership Styles And Performance Success In Hospitals, Beverly J. D. Hernandez

Walden Dissertations and Doctoral Studies

Upheavals in the health care landscape threaten the sustainability of contemporary hospital organizations. Yet there is limited research regarding the characteristics of leaders within successful hospitals. The problem is the leadership styles needed to effectively run hospital organizations have not been identified and/or established. The purpose of this study was to develop a model of congruent leadership styles linked to the success of hospitals in one metropolitan city. The research questions sought to uncover (a) consistent leadership styles within successful hospitals, and (b) what, if any, relationship exists between leadership styles and measures of success. Examination of the literature uncovered …

Managing Health Care In A Libyan Public Hospital: A Case Study, Alexandria K. Osborne

Walden Dissertations and Doctoral Studies

Libyan citizens who can afford private health care are opting out of the public health care system. They have a perception that the quality of public health care has deteriorated. The negative perceptions have resulted in a lack of trust by many of Libyan's citizens in the Libyan public health care system and consequently to unequal access to quality health care. The purpose of this study was to identify the factors that have led to the negative perceptions and mistrust. The conceptual support for the study was based on a construct of trust that defines trust as the state of …

Downsizing And Organizational Change Survivors And Victims: Mental Health Issues, J. B. Schiro, R. L. Baker

International Journal of Applied Management and Technology

Survivors and victims of organizational change are experiencing mental health issues afterdownsizing and organizational change. The purpose of this study was to determine whether whitecollarworkers were aware of major changes in corporate America and how these changes mightaffect them. The research question, “Do survivors or victims of downsizing or organizationalchange experience mental health issues after downsizing or organizational change?” This was thefoundation of this study. This quantitative approach involved surveying 196 white-collar workers intwo industries: manufacturing and health. An analysis showed that the literature has sensationalizedthe health-related problems because only about 20% of the people surveyed acknowledged therewas a problem. …

The Effect Of Mental Models On Creating Organizational Alignment Around A Change Vision, William A. Brantley

Walden Dissertations and Doctoral Studies

The communication of an organizational change vision is a key to the success of organizational transformation. Theorists have prescribed models of how to make change vision communication successful but these models have no empirical data to support them. The purpose of this study was to explore the efficacy of change agents in communicating a change vision that compels employees to accept a perception of reality (mental model) that aligned with the change agents' vision. A case study of the merger of two metropolitan agencies was conducted to examine the relationship between the communication of a change vision and its effect …

Air Force Users' Perceptions Of The Value Of Information Technology-Enabled Enterprise Business Systems, Kathleen Thome-Diorio

Walden Dissertations and Doctoral Studies

Based on the Government Performance and Results Act, the United States Air Force is transforming its business through e-government, the adoption of information technology enabled enterprise business systems. The problem this research addressed was the lack of theory on implementation success of enterprise business systems, especially when users perceive that organizational mission and the value of the systems differ from the enterprise vision and goals. The purpose of the study was to conceptualize the acceptance of enterprise business systems by internal users. The research was based on theories about the influence and interaction of drivers of technology adoption and user …

Exploring Knowledge Loss In The Contact Center: Key Loss Areas, Contributing Factors, And Performance Metric Implications, Elizabeth M. Herman

Walden Dissertations and Doctoral Studies

Knowledge loss, or organizational forgetting, is often overlooked in knowledge management frameworks, yet it costs organizations money, personnel, efficiency, and customer service. The purpose of this mixed model case study was to understand, using a model of forgetting as the conceptual framework, where and why loss occurred and to examine performance implications. An inbound telephone contact center was studied because of prolific changes in that industry regarding knowledge complexity and performance. The researcher interviewed 20 participants, observed 63 calls, and reviewed 3 months of performance data including average handle time, first call resolution percentages, and time spent on after call …

Leadership As Role And Relationship In Social Dynamics: An Exploratory Study Seeking A Leadership Archetype, Brian W. Bridgeforth

Walden Dissertations and Doctoral Studies

Previous research on leadership as archetype considered archetype as metaphor and not as it is understood in other literatures as a collectively accepted and defined role within and across cultures. Archetypical theories are posited as useful because they help us understand universal aspects of human behavior; however, empirical research demonstrating archetypical thinking and behavior remains rare. Accordingly, this phenomenological study investigated whether a leadership archetype exists as a shared cognitive template and if so, what characteristics define it. The theoretical framework used to examine the phenomenon of leadership combined leadership theory, philosophy of the mind, Jungian psychology, social constructionist theory, …

The Intersection Of Punctuated Equilibrium And Leadership Emergence Within The Framework Of Naturalistic Decision Making, Linda Moerschell

Walden Dissertations and Doctoral Studies

Punctuated equilibrium, a theory of unexpected and sudden change arising out of evolutionary biology and paleontology, has been applied to decision sciences, physics, organizational theory, and group behavior but never to leadership emergence theories. The purpose of the study was to discover how leadership emerges during a period of punctuated equilibrium, a sudden and unexpected change event, using a naturalistic decision making framework. Thus, the research question probed how leadership emergence could be theoretically modeled in a critical event. This grounded theory study was particularly unique because it drew from, and helped unify the four scientific foundations of complexity science, …

A Model For Managing Civil Construction Company Systems, Carlos Alberto Pereira Soares, Christine Kowal Chinelli

International Journal of Applied Management and Technology

At the beginning of the 20th century, organizations in a globalized and highly competitive environment face two options—either they stagnate by keeping their traditional old fashioned procedures, or they make the decision to look forward and change their current procedure, as they attempt to survive competition and become new competitive organizations that can play a more active role in the future market. Organizational changes are naturally linked to risks, and risks mean opportunities, as well as losses. However, as companies try to modify their procedures and adapt their staff and routine to some novelty, they have a good chance to …

Student Satisfaction With Online Learning Effectiveness At A Connecticut Community College, Alina R. Payne

Walden Dissertations and Doctoral Studies

In recent years, institutions of higher education have dramatically increased the number of online courses and degree programs offered to students, and yet it remains unclear what factors determine student satisfaction with online course and instructor effectiveness. Accordingly, the purpose of this exploratory correlation study was to examine how factors related to courses and instructors contributed to student perceptions of course quality (CQ) and instructor effectiveness (IE). Six stepwise regression procedures assessed the effects of specific course and instructor characteristics on perceptions of CQ and IE across one year of course evaluation data collected in a northeastern 2-year college. Results …

Women And Their Relationship To Leader, Follower Commitment, And Job Performance: Netherlands, Belgium, And North Carolina, Anita Maria Cassard, Joseph Charles Hamel

Journal of Social, Behavioral, and Health Sciences

Transformational leadership has become a major initiative in organizational change, yet research on the impact of the similarity of leadership styles between leaders, and women who directly report to them, specifically in international settings, is lacking. Presenting the findings of two studies showed that (a) leaders, and women directly reporting to them sharing similar leadership styles, is a strong predictor of organizational commitment and improved job performance, and (b) emerging themes revealed that external pressures on women to conform to unwritten codes when in position of power are strong. Using quantitative data analysis for the Netherlands and Belgium study, and …

A Narrative Inquiry Into The Experiences Of Individuals In The Midst Of Organizational Change: A Shift From Systems To Stories, Stanley M. Amaladas

Harold L. Hodgkinson Award for Outstanding Dissertation

This study explores how individuals understand and make meaning of their experiences while in the midst of radical organizational change. Empirical materials for this research were obtained though written stories and interviews of two groups of managers within the Canadian public sector who were themselves in the throes of organizational change. The findings of this study were analyzed through a three-dimensional-narrative-inquiry-space framework.

The results of this study (a) support the postmodernist notion of a recursive relationship between metaphors and stories, and (b) between metaphors/stories and experiences, namely that they dialectically inform, structure and maintain the other. It was also discovered …

Nursing Students' Experiences Of Workplace Violence And Aggression: Making Sense Of The Phenomenon For Educators, Bonnie Jean Beardsley

Frank Dilley Award for Outstanding Doctoral Study

This phenomenological study explored female nursing students' perceptions of their experiences of workplace violence and aggression, their methods for coping with and adjusting to the violence, and the implications for nursing education.

A notice soliciting volunteers was posted on student bulletin boards in multiple schools of nursing throughout Illinois. Ten participants were selected from a pool of volunteers who met predetermined criteria. Open-ended interviews each lasting approximately 60 minutes were conducted and tape-recorded. Four interview questions that guided the process changed as the narrative unfolded, and in some cases, probing became necessary to gain a rich description. Data analysis was …

Beliefs About The Appropriate Degree Of Directiveness In The Management Relationship, As Related To Demographic Characteristics, Educational Background, And Organizational Position, Janet L. Pershing

Harold L. Hodgkinson Award for Outstanding Dissertation

Correlations between beliefs about management and age, gender, nationality, level of education, education field, functional area, and hierarchical level were examined. Analyses were conducted at the ecological level and focused on beliefs regarding appropriate degree of directiveness in the managerial relationship. Two thousand staff members of an international intergovernmental organization received an electronically distributed written survey. Factor analysis was used to develop summated rating scales for each independent variables. Differences between subgroup means were then examined using ANOVA or t tests. The strength of the association between the independent variables and a common scale was assessed using eta squared. Directiveness …

The Validity Of The Transformational, Transactional, And Laissez-Faire Leadership Model As Measured By The Multifactor Leadership Questionnaire (Mlq 5x), John Antonakis

Frank Dilley Award for Outstanding Doctoral Study

The Multifactor Leadership Questionnaire (MLQ), the most used instrument for gauging Bass and Avolio's full-range leadership model, underwent numerous revisions to answer criticisms about its construct validity. Since researchers found conflicting results regarding the number of factors that best constitute the model, this study examined whether the factor structure of the MLQ (5X) was consistent across a diverse array of samples. The total size of the samples was 6,525, integrated from 18 independent studies. Using confirmatory structural equation modeling techniques, results indicated that the factor structure was best represented by nine single-order factors, as asserted by Bass and Avolio. These …

The Effectiveness Of Experiential Education In Executive Development, Marlene Handley Rodenbaugh

Harold L. Hodgkinson Award for Outstanding Dissertation

This study explored the effectiveness of the Tavistock model, an experiential learning approach, in mobilizing change in the perception of authority relations of business executives as they interacted in a group relations event. A secondary goal was to test perceptions about this model as an effective executive development program. Results of prior studies on experiential learning outcomes are inconsistent, and few demonstrate that results match learning goals. This exploratory study used both quantitative and qualitative methods: Q-methodology and a questionnaire augmented by personal interviews, respectively. The results were triangulated in operationalizating the Kirkpatrick model, a widely accepted evaluation method for …

The Role Of The Facilitator In Computer-Supported Environments: A Critical Incidents Study, Victoria K. Clawson

Walden Dissertations and Doctoral Studies

The Role of the Facilitator in Computer-supported Environments

This multiphased study represents a rigorous exploration of the role of the facilitator in computer-supported environments. The purpose of the study was to identify and empirically measure the importance of the critical dimensions of the facilitator's role. The study examined the following research questions:

1) What are the critical dimensions and their related behaviors that contribute to the role of the effective facilitator in face-to-face computer supported environments?

2) Are there impacts on or differences in critical facilitator role dimensions/behaviors when facilitating with different types of group support systems (GSS) (computer based …

An Evaluative Study Of Financial Management For Institutions Of Higher Education As Related To Government Negotiated Research Contracting, Howard Haire

Walden Dissertations and Doctoral Studies

This study explores five elements pertaining to sound financial management in institutions of higher education as related to Government negotiated research contracting. The research tested the feasibility of five hypotheses presented as elements to be investigated in the study. Responses to a mail questionnaire were analyzed and final audit reports were examined. The data obtained were used as evidence to support the contention that sound financial management in universities as related to research negotiated contracting is important and can be improved through these five elements:

1. Financial management aids in developing the climate in which research can best be performed. …