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Developing Organizational Leaders’ Personal Mastery Through Emotional Intelligence Training In The Workplace: An Interpretive Phenomenological Analysis, Billie Bruce Relyea

Walden Dissertations and Doctoral Studies

Mayer and Salovey, seminal researchers of emotional intelligence (EI), indicated that the ability measures of EI are still evolving, and the mental abilities involved in EI remain to be determined. Organizational leaders should understand this intention as the key to developing EI and personal mastery, resting firmly upon attaining accurate self-awareness as a prerequisite for human behavior. The purpose of this interpretive phenomenological analysis was to gain an understanding of the socially constructed realities of the lived experiences of organizational leaders and organizational development specialists who have completed Ennea International’s 5 Lens Development Platform (5LDP). Bandura’s social cognitive theory grounded …

Enhancing Strategies For Government Partnerships To Meet Organizational Goals And Objectives, Nuela Uche Umeh

Walden Dissertations and Doctoral Studies

Organization X’s mission to strengthen legal rights and rehabilitate inmates involves effective collaboration with government entities. Organization X struggled to build strong partnerships with government agencies, limiting its ability to provide legal aid and rehabilitation services to marginalized inmates and victims of human rights violations. The purpose of this study was to use a SWOT analysis to explore the challenges and opportunities in government partnerships, aiming to identify barriers and recommend strategies to strengthen collaboration, build staff capacity, and enhance service delivery. Guided by four research questions, the study examined barriers and opportunities in government partnerships. Data were collected through …

Examining The Relationship Between Leadership Styles, Staff Performance, And Staff Retention In Medication-Assisted Treatment, Chauncey Manique Tims

Walden Dissertations and Doctoral Studies

This case study examines the influence of leadership styles on employee retention and performance in medication-assisted treatment (MAT) facilities located in the southeastern United States, with a focus on facilities treating patients with severe opioid use disorder (F11.20). Using the Baldrige Excellence Framework, the study explores how different leadership approaches impact the work environment, employee satisfaction, and retention. Data were collected through semi structured interviews with six clinic directors, one regional clinical supervisor, and one regional director, as well as a review of organizational archival records and a literature review. The analysis revealed several key findings: (a) staff licensure requirements …

Reducing Medical Supplies Waste By Managing Healthcare Resources In A Clinical Setting In The United States: Lessons Learned From The Covid-19 Pandemic, Chiatuogu Anna Ukaga

Walden Dissertations and Doctoral Studies

The gap in practice identified for my DNP capstone project is reducing medical supplies waste by managing healthcare resources in a clinic setting in the United States of America. The Organizational Change Process (OCP) Evaluation project assessed a tracking and exchange system to track the inventory of supplies used in different worksite clinics and their expiration dates. Knowledge of the expiration dates enabled exchange or shift to high-utilization areas before the supplies expired, thereby reducing waste, costs, and environmental pollution. The healthcare organization was a mix of ambulatory clinics and hospitals of varying scopes and sizes. The small clinics served …

Examining Hospital Mergers And Acquisitions From A Supply Chain Perspective: Applications For Public Hospitals In Louisiana, Jamar O'Neal Powell

Walden Dissertations and Doctoral Studies

Public hospitals undergoing mergers and acquisitions (M&As) often encounter complex supply chain challenges that disrupt operations, decrease efficiency, and jeopardize financial sustainability. Ineffective post-merger integration may result in increased costs, lower employee performance, and diminished patient satisfaction. The purpose of this quantitative study was to examine whether key post-merger supply chain strategies: supply chain integration, vendor consolidation, inventory rationalization, and healthcare landscape evolution (independent variables) were significantly associated with hospital performance outcomes: supply chain efficiency, employee performance, employee satisfaction, patient care experiences, and financial efficiency (dependent variables). Grounded in organizational change theory, this study utilized a secondary data analysis design …

Faculty Perceptions Of Challenges To Faculty Retention In Workforce Training Programs At A Higher Education Center In The Southern United States, Brea Terry

Walden Dissertations and Doctoral Studies

The problem addressed in this study is the challenges of retaining faculty in the workforce training program division at a higher education center in the southern United States. The purpose of this basic qualitative study was to explore faculty perceptions regarding challenges to faculty retention in the workforce training program division at a higher education center in the southern United States and their recommendations for improved faculty retention. The conceptual framework that supported the study was Maslow’s hierarchy of needs theory. Data were collected through semistructured interviews with eight full-time workforce training faculty members who had been employed with the …

Increasing Diversity, Equity, And Inclusion Among C-Suite Executives In Non-Profit Rural Hospitals, Veaunka Gulley

Walden Dissertations and Doctoral Studies

Rural hospital health systems in the United States provide different services to rural communities, such as serving vulnerable populations, providing better access to healthcare, and contributing to the overall health of the community. Ninety percent of nonprofit CEOs are White, and 90% of nonprofit board members are White. This integrative review aimed to explore evidence of strategies to implement, promote, and increase DEI representation among C-suite executives in rural health systems. Twenty-five articles published between 2018 and 2024 were selected based on words used across the databases which included rural health*, hospital*, diversity*, and equity*. Literature containing the inclusion criteria …

The Impact Of A National Crisis On Academic Research Productivity: Experiences Of Program And Department Heads In Israel, Emanuel Tamir

Higher Learning Research Communications

Objectives: The research examined the impact of a national crisis on the research output of academic program and department heads in Israel, investigating how these leaders functioned in the face of prolonged uncertainty and exploring whether their administrative role resulted in personal costs.

Methods: Data were drawn from interviews with 27 heads; then 133 heads answered a questionnaire.

Results: The findings revealed factors restricting research during the crisis: overload relating to students, overload relating to administration, family difficulties, and inaccessible research infrastructure. Some heads developed successful strategies to sustain their research during the crisis.

Conclusions and Implications: Critical insights into …

Organization Change Process Initiative Recurrent Emergency Room Visits By Mental Health And Substance Use Patients, Julie Marie Tucker

Walden Dissertations and Doctoral Studies

The rising rates of patients diagnosed with mental health and substance use disorders (MHSUD) signify a critical national crisis, worsened by the COVID-19 pandemic, as reported by the United States Department of Health and Human Services. This increase has reduced access to essential resources and treatment options, resulting in overcrowded emergency rooms (ER) and extended wait times. Addressing these issues is vital for nursing practice, as they significantly influence patient care and health outcomes, especially for vulnerable populations. This doctoral project explores whether an organizational change designed to raise awareness of updated community resources impacts MHSUD patient visits to the …

Leadership Strategies For Employee Engagement And Retention In Behavioral Health Organizations, Nneka Grace Slater

Walden Dissertations and Doctoral Studies

Healthcare business leaders encounter significant challenges related to employee engagement and retention across the United States. These healthcare business leaders are increasingly concerned with developing effective leadership strategies that promote employee engagement and ensure retention for periods extending beyond 5 years for improved organizational performance. Grounded in participative theory, the purpose of this qualitative pragmatic inquiry was to explore strategies business owners use to minimize employees’ intent to leave. The participants included six behavioral healthcare leaders in Monroe, Louisiana, United States, who successfully implemented strategies to engage and retain their employees for at least 5 years. Data were collected using …

Effective Followership And Successful Leadership In Small And Medium Enterprises In The Middle East, Kayan Alameh

Walden Dissertations and Doctoral Studies

Effective leadership has long been recognized as a critical factor in organizational success, yet the role of followership remains underexplored. The purpose of this quantitative quasi-experimental study was to examine the relationship between effective followership and successful leadership within small and medium enterprises (SMEs) in the Middle East. Followership theory, transformational leadership theory, and organizational culture theory grounded this study. The participants comprised 192 employees working in SMEs across the Middle East who completed the implicit followership theories scale developed by Thomas Sy to measure followership effectiveness. Leadership success was determined based on whether leaders achieved at least 80% of …

Nonprofit Leader Strategies To Retain First-Time Charitable Donors, Regina Goodrum Williams

Walden Dissertations and Doctoral Studies

First-time donor retention remains a significant concern for nonprofit organizations, especially from rural nonprofit business leaders striving to maintain financial sustainability. These leaders care about identifying effective marketing strategies to retain first-time donors, as low retention threatens both their funding stability and their capacity to serve their communities. Grounded in single- and double-loop learning theory, the purpose of this qualitative multiple case study was to explore marketing strategies rural nonprofit business leaders use to retain first-time donors to achieve financial sustainability. The participants included four different charitable nonprofit business leaders in South Georgia and South Carolina with successful experiences in …

Enhancing Emergency Department Communication: Structural Requirements And Outcomes Of Standardized Handover Processes, Bridgette A. Moss-Sherman

Walden Dissertations and Doctoral Studies

Effective communication during patient handovers is crucial for ensuring safe, quality care in the emergency departments (EDs) of small to medium-sized hospitals. The absence of standardized communication tools presents significant challenges, potentially leading to errors and hindering care coordination. This integrative review evaluates strategies for implementing standardized handover processes while examining their outcomes, underscoring the urgent need for enhanced communication practices. Grounded in the Donabedian quality conceptual framework, which encompasses structure, process, and outcomes as interconnected components of healthcare quality, the review identifies five key themes: (a) standardized communication protocols, advocating for the adoption of structured tools like SBAR and …

Successful Leadership Strategies Hotel Managers Use To Reduce Employee Turnover, Sean Reid

Walden Dissertations and Doctoral Studies

Employee turnover remains a significant challenge in the hotel industry, impacting service quality and increasing operational costs. Hotel managers are particularly concerned with this issue as it affects their ability to maintain a financially sustainable business. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore successful leadership strategies hotel managers use to reduce employee turnover. The participants comprised four hotel managers from four different hotels in the Caribbean. Data were gathered from semistructured interviews, interview notes, and a review of documents provided by the participants. Four themes emerged from the use of …

Police Officers’ Use Of Force In The Low Country Of South Carolina, Mariah Roy

Walden Dissertations and Doctoral Studies

United States police officers' use of force is an ongoing concern of many community members. As these encounters continue to occur, lawmakers in states, including South Carolina (SC), have revitalized or implemented statutes addressing the use of force. The purpose of this qualitative phenomenological study was to better understand the use of force in law enforcement from the perspectives of community members in the Low Country region of SC. The rational model and contact hypothesis served as the study’s foundation. Data were collected from interviews with 10 participants over the age of 18 from Charleston, SC, a city within the …

Leadership Strategies For Navigating The Integration Of Physical And Behavioral Healthcare, Seán David Mclawhorn

Walden Dissertations and Doctoral Studies

The separation of physical and behavioral healthcare and a dominant medical model have left a void in practice and research, especially pertaining to the leadership strategies necessary to integrate the two forms of care in college campus healthcare clinics. This is especially important given the rise of mental health concerns on and off college campuses. Without integration, there are missed opportunities for care delivery, in general, and a missed opportunity for the provision of care to individuals who historically have not accessed physical and behavioral healthcare at equivalent rates as other populations. The subject of care integration is addressed in …

Effective Strategies To Increase Workplace Inclusivity In The Oil And Gas Industry, Patricia Lindsey Isaac

Walden Dissertations and Doctoral Studies

Some oil and gas industry leaders face challenges in implementing effective strategies to increase workplace inclusivity, which can result in lower profits, decreased employee engagement, and reduced productivity. Executive leaders and managers, responsible for organizational performance and workforce retention, are particularly concerned about addressing these challenges to sustain business success and competitiveness. Grounded in the leader-member exchange theory, the purpose of this qualitative pragmatic inquiry was to explore strategies executive leaders use to enhance inclusivity in the oil and gas industry. The participants were nine executives, leaders, and managers from the oil and gas sector who had previously implemented effective …

Exploring Cybersecurity Policy Compliance Strategies To Secure E-Government Systems, Michael Oyedele Arowosegbe

Walden Dissertations and Doctoral Studies

Nigerian government organizations face significant challenges in complying with cybersecurity policies, threatening the security and efficiency of their e-government systems. IT leadership groups are concerned that compliance issues could lead to data breaches, service disruptions, and diminished public trust, ultimately hindering economic growth and digital transformation efforts. This qualitative multiple-case study, framed through the lens of neo-institutional theory, aimed to explore the cybersecurity policies and effective compliance strategies employed by information security officers to secure e-government systems against cyberattacks. The participants consisted of nine information security officers from three information security-certified government institutions in central Nigeria. Data collection included semi-structured …

Strategies For Independent Restaurant Business Leaders In The United States To Retain Employees, Ayman Hussein

Walden Dissertations and Doctoral Studies

Employee turnover poses a significant threat to the stability and growth of businesses, particularly in the restaurant industry. Independent restaurant owners and managers are especially concerned about the consequences of high turnover rates, which can negatively impact their operations. This includes disruptions in productivity, declines in profitability, and diminished competitiveness, all of which undermine the long-term viability of their establishments. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative pragmatic inquiry was to explore effective strategies employed by leaders of independent U.S. restaurants to retain employees. The participants included 10 leaders from independent Florida-based restaurants, each with at least …

Successful Leadership Strategies Used By Front-Line Leaders In Crises, Robi Washington

Walden Dissertations and Doctoral Studies

Unskilled front-line leaders in the production industry can contribute to operational inefficiencies and delays in crisis response. Effective crisis management requires front-line leaders to employ evidence-based leadership strategies that enhance organizational resilience. Grounded in the transformational leadership theory, the purpose of this qualitative pragmatic inquiry was to explore successful leadership strategies front-line leaders use for crisis management. The participants were seven front-line leaders in the central Mississippi production industry who successfully implemented leadership strategies for crisis management. Data were collected using semistructured virtual interviews and a review of public documents related to crisis management, public safety policies, and code of …

Female Students With Disabilities’ Perceptions Of Science, Technology, Engineering, Mathematics Education, Toni Anne Walkowiak

Walden Dissertations and Doctoral Studies

The demand to increase enrollment in science, technology, engineering, and mathematics (STEM) education programs has intensified globally since the early 21st century. Researchers have concentrated on the gender divide with limited research on female students with disabilities (FSwDs). The purpose of this qualitative study was to explore FSwDs’ perceptions of their successes and challenges with accessibility, inclusion, and support experienced in STEM education programs, as well as their recommendations for improving policies and practices in STEM higher education. The study was grounded in social identity and social learning theories. For this basic qualitative design, semistructured interviews were conducted with nine …

Principals Perceptions Of Balancing Leadership And Self-Care, Marchelle Latanya Williams-Hines

Walden Dissertations and Doctoral Studies

The increasing demands of educational leadership place significant stress on school principals, leading to challenges in balancing leadership responsibilities with self-care. This study explored principals’ perceptions of three key aspects: the challenges of balancing leadership and self-care, the demands contributing to stress, burnout, and turnover, and the resources that help mitigate these challenges. Guided by the job demands-resources model and mindfulness theory, this qualitative study utilized semistructured interviews with 10 elementary school principals in a southern Jamaican district. Data collection focused on self-care practices, leadership demands, and coping strategies, with thematic analysis identifying six major themes: the unpredictability and overload …

High School Teachers’ Perceptions Of School Leadership Practices That Support Retention In Oregon Schools, Isaac Ej Anthony Reyes Tenorio

Walden Dissertations and Doctoral Studies

While numerous studies have addressed teacher turnover, significant research gaps still exist, highlighting the need for further investigation. The problem addressed in this study was the high teacher turnover rate in a high school compared to its district counterparts in a northwest Oregon school district. Guided by Hersey and Blanchard’s situational leadership theory, the purpose of this basic qualitative study was to explore high school teachers’ perceptions of leadership practices that support teacher retention in a northwest Oregon school district with a high turnover rate. Twelve high school teachers currently employed in the school district with at least five years …

Dialectical Behavior Therapy Implementation Experiences Among Mental Health Professionals In Correctional Settings, Angdi Karim Impelee

Walden Dissertations and Doctoral Studies

This study investigated the challenges and experiences of mental health professionals implementing Dialectical Behavior Therapy (DBT) within forensic populations in the United States, filling a significant gap in research that primarily focused on DBT in non-forensic contexts. Utilizing qualitative methods, data were collected through semi-structured interviews with practitioners from various correctional settings, emphasizing their perceptions of DBT's efficacy, adaptation strategies to meet the cultural and institutional demands of their unique environments, and resultant behavioral outcomes for incarcerated individuals. Thematic analysis revealed key challenges, including resource limitations, institutional resistance, and the necessity for extensive cultural adaptations of therapeutic techniques. Participants highlighted …

Solutions To Retaining Leaders In Behavioral Health Organizations, Kelly Murphy

Walden Dissertations and Doctoral Studies

Retaining qualified behavioral health leaders is critical to the success of the behavioral health organization. Continually exploring solutions and strategies helps the organization to assess and improve its effectiveness in meeting its mission, vision, and values. This study focused on the development and execution of the strategic plan as a tool for the organization to successfully meet its goals. The problem addressed in this study is the leadership turnover rate and how this change impacts progress toward achieving the mission, vision, and values of the organization. The Baldrige Excellence Framework was used in this study to evaluate processes of hiring, …

Stratgies Used By Small Fashion Retail Business Leaders To Survive Beyond 5 Years, Lakeshia Nicole Chaney

Walden Dissertations and Doctoral Studies

Small fashion retail business leaders face survival challenges due to rapidly shifting consumer spending patterns and growing demands for social responsibility. The leaders care deeply about addressing these challenges to maintain profitability, protect jobs, and ensure sustainable growth in an increasingly competitive market. Grounded in strategic contingency theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies small fashion retail business leaders use to survive beyond 5 years in South Central United States. The participants were six small fashion business leaders from a retail sector entity who successfully implemented survival strategies for at least 5 years. Data …

Increasing The Physician Workforce In Rural Hospitals, Tagny Isabel Diaz Solis

Walden Dissertations and Doctoral Studies

Rural hospitals experience challenges in supplying the physician workforce, leading to poor organizational and population health outcomes. The purpose of this integrative review was to determine factors that affect physician recruitment and retention in rural hospitals and provide strategies for administrators to support sufficient physician staffing. The review question was used to identify effective strategies to improve physician recruitment and retention in rural hospitals. An integrative review was completed using empirical and nonempirical research published between 2019 and 2024. The results of the literature demonstrated components affecting physician motivation and job satisfaction. Five main themes surfaced: (a) professional education, (b) …

The Relationship Between Remote Followers’ Perceptions Of Leader’S Emotional Intelligence And Followers’ Psychological Safety, Gender, And Tenure, Jeanine P. Stroud

Walden Dissertations and Doctoral Studies

This quantitative study explored the relationship between remote workers’ perceptions of their leaders’ emotional intelligence and their self-reported psychological safety, with gender and tenure as moderating variables. Data from 172 remote employees using a cross-sectional online survey revealed that perceived leader emotional intelligence was a significant predictor of psychological safety, both as a composite measure and across its four dimensions of emotional intelligence: self-emotional appraisal, others’ emotional appraisal, regulation of emotion, and use of emotion. Gender moderated the relationship with the combined interaction of worker and leader gender in female leader–female follower dyads. Tenure with the leader did not moderate …

The Lived Experience Of Leaders With Work-Related Unresolved Grief, Jennifer Harden

Walden Dissertations and Doctoral Studies

Unresolved grief within organizational contexts has remained an underexplored area in literature, with most research focusing on grief related to personal loss rather than unique challenges leaders face during organizational transitions. The purpose of this qualitative phenomenological hermeneutic study was to explore and understand the leaders’ lived experiences with unresolved grief for addressing intricate emotions, perceptions, and coping mechanisms within the context of organizational change. The grief model, the dual process model, and the sensemaking theory grounded this study. Ten human services industry leaders were participants in semistructured interviews. The thematic analysis revealed four themes: the emotional and physical toll …

Sustaining Diversity, Equity, And Inclusion Through Transformational Leadership In Behavioral Health Management, Ndubuisi Christopher Egunetugo

Walden Dissertations and Doctoral Studies

This case study examines the challenges of Diversity, Equity, and Inclusion (DEI) within an organization, emphasizing systemic biases, workforce diversity, and the necessity of culturally competent care. The Behavioral Health Organization in the southern United States faces significant DEI challenges due to its diverse clientele, workforce, and various stakeholders. Transformational leadership, marked by visionary thinking and actionable initiatives, is crucial for sustaining DEI efforts and addressing disparities in service access, care quality, management practices, and treatment outcomes. The Baldrige Framework of Excellence is employed as a systematic method to embed DEI principles across organizational operations, facilitated by transformational leadership to …